เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

GIS, Research, English, Thai

ประเภทงาน:

งานประจำ

• RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand..
• Position Description: The Hydrologist involves developing and operationalizing impact forecasting tools by using advancing scientific methodologies and co-production of services with clients, and supporting capacity building among stakeholders and will provide technical expertise for impact forecasting (IBF) for hydrological extreme e ...
• The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
• Master s or higher degree in Hydrology, Water Resources Engineering, or related field is essential.
• Bachelor s degree level certificates / certified training courses in atmospheric science, disaster management, agriculture and other related fields is desirable.
• Knowledge Skills and Abilities:.
• Demonstrated ability to integrate hydro-meteorological forecasts into impact flood and droughts risks.
• Skilled in using GIS and remote sensing data for hydrological risk mapping.
• Demonstrated knowledge of flood hydrodynamic model, flood and drought hazard forecast products and vulnerability data analysis.
• Demonstrated knowledge in Python, R, or similar programming tools used for meteorological analysis, calculation, and visualization (including SPI, SPEI, NDVI, VCI, rainfall deviation, and soil moisture anomalies).
• Experience in working with WMO-compliant forecasting systems and climate service frameworks is highly desirable.
• Excellent communication and stakeholder coordination skills, with prior work in multi-agency or international contexts.
• Demonstrated ability to manage and deliver results under tight timelines.
• Application of ML models (regression, classification, clustering) for drought forecasting is highly desirable.
• Proficiency in technical documentation and user training..
• Minimum of 5 years of experience in hydrological modelling and flood forecasting.
• At least 3 years of experience in operational flood forecasting.
• Proven track record in analyzing meteorological and hydrological patterns, designing forecasting systems, and integrating multi-disciplinary datasets.
• Proven experience with operational flood models (e.g., HEC-RAS, MIKE 11, Delft-FEWS, LISFLOOD).
• Experience in multi-stakeholder projects and facilitating capacity-building programs..
• Personal Qualities.
• Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
• Self-driven and capable of working independently while maintaining accountability and initiative.
• Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
• Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
• Professional, respectful, and proactive in both independent and team-based work settings..
• Major Duties and Responsibilities.
• Impact based forecasting.
• Collaborate with meteorologists to ensure seamless coupling between weather and hydrological forecasts of extreme hydrological events -Floods /Droughts.
• Downscale and customize hydrological forecasts to specific locations of interest.
• Analyze and interpret high-resolution hydrological forecast products in probabilistic terms for hazard forecasting.
• Conduct analyses of hydrological patterns and their historical impacts.
• Collaborate with meteorological/climatological AI/ML experts, GIS analysts, and disaster risk professionals for model fusion and automation.
• Integrate hazard (probabilistic) forecast data with geospatial datasets on population, infrastructure, historical damage, and socio-economic vulnerability to assess likely impacts and transform into impact forecast data/impact matrices.
• Produce urban-level risk and vulnerability maps..
• Early Warning.
• Rapid onset hydrological hazards ( Flood /Flash floods ).
• Integrate remote sensing, ground-based, and model data for comprehensive flood situation monitoring.
• Co-design and implement sector-specific early warning protocols for National/ State disaster management agencies.
• Set up alerts and thresholds for flood /flash flood early warning dissemination using automated systems.
• Generate daily / weekly flood situation reports and dashboards.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Slow onset hydrological hazard ( Drought ).
• track and assess drought conditions using multiple indicators (SPI, NDVI, rainfall anomalies, reservoir status, soil moisture, etc.).
• Integrate remote sensing, ground-based, and model data for comprehensive drought situation monitoring.
• Generate weekly /monthly drought situation reports and dashboards.
• Set up alerts and thresholds for early warning dissemination using automated systems.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Contingency Planning & Risk Mitigation.
• Develop and update district-wise drought/flood contingency plans in collaboration with line departments.
• Identify vulnerable regions, sectors particularly agriculture/ urban /industrial zones, and communities at risk.
• Recommend flood / drought mitigation and adaptation measures based on data trends and risk profiles.
• Preparation of Comprehensive Flood Mitigation Plans with River Basin Approach..
• Data Automation & Visualization.
• Automate the ingestion and processing of meteorological, hydrological, and agricultural datasets.
• Build region-wise interactive maps and graphs to visualize drought/flood severity and trends..
• PDNA and Impact Assessments.
• Support Post-Disaster Needs Assessments (PDNA) for drought/flood events.
• Contribute to loss estimation, sectoral damage analysis, and recovery planning.
• Collaborate with field officers to validate ground reports and align with national/international PDNA frameworks..
• Capacity Building and Stakeholder Engagement, and Reporting.
• Facilitate training programs for user and stakeholders, focusing on RIMES forecasting tools.
• Prepare and implement training programs to enhance team capacity and submit training outcome reports.
• Prepare technical reports, progress updates, and outreach materials for stakeholder.
• Maintain comprehensive project documentation, including strategies, milestones, and outcomes.
• Capacity-building workshop materials and training reports..
• Other Responsibilities.
• Utilize domain knowledge to assist in system implementation plans and decision support system (DSS) development.
• Assist 24/7 operational readiness for client early warning systems, with backup support from RIMES Headquarters.
• Undertake additional tasks as assigned by the Immediate Supervisor or HR Manager based on recommendation from RIMES technical team members and organizational needs.
• The above responsibilities are illustrative and not exhaustive. Undertake any other relevant tasks that could be needed from time to time.