เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via phone, email, or other communication channels.
• Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
• Collaborate with internal teams to address customer needs.
• Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
• Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
• Resolve customer complaints and escalate complex issues when necessary.
• Maintain and update customer records in the system.
• Follow up on customer requests and ensure timely resolution.
• Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
• Meet service quality, productivity, and customer satisfaction targets.
• Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
• Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
• Meet service quality, productivity, and customer satisfaction targets.
• Other duties assigned by supervisor.
• Education: Bachelor's Degree in any field.
• Experience: 3 years in Customer Service.
• Age: Open.
• Gender: Open.
• Others: SAP / Proficiency in Microsoft Office.
• Good in English proficiency.
• Interpersonal / Communication skills.
• Ability to manage change.
• Systematic & Analytical Thinking.
• Problem Solving & Decision Making.
• Customer Orientation.
• Previous customer service experience is an advantage.
• Brenntag TA Team.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Production planning, Microsoft Office, Accounting, SAP, English

ประเภทงาน:

งานประจำ

• Handle overseas sales support and customer service for international clients.
• Coordinate with customers, the Sales team, and Production Planning to process sales orders and arrange delivery schedules.
• Prepare and manage export documents, ensuring accuracy and compliance with export regulations.
• Coordinate with freight forwarders, shipping lines, customs brokers, and other logistics partners to ensure timely shipment.
• Monitor shipment status and provide updates to customers throughout the export process.
• Compare freight rates and logistics service providers to support efficient and cost-effective transportation.
• Prepare monthly billing documents and coordinate with the Accounting Department regarding invoicing and payment.
• Work closely with internal departments to ensure customer requirements are met and deliveries are completed on schedule.
• Perform other duties as assigned by the supervisor.
• Comply with the Company's policies, quality management systems, environmental, food safety, and occupational health & safety standards.
• Bachelor's degree in Business Administration, Economics, Liberal Arts, or a related field.
• At least 3 years of experience in overseas sales coordination or international sales support.
• Good knowledge of import and export procedures, including import/export documentation.
• Good command of English in listening, speaking, reading, and writing.
• Experience using SAP is preferred.
• Strong communication, coordination, and interpersonal skills.
• Proficient in Microsoft Office applications.

ประเภทงาน:

งานประจำ

• กำหนดกระบวนการเก็บข้อมูลงานปฏิบัติการและรวบรวมเป็นงานเชิงสถิติ สำหรับการทำฐานข้อมูล ร้านค้าโชคชัย.
• ติดตาม/ประเมิน/วัดผลงานเชิงคุณภาพจากงานปฏิบัติการให้เป็นไปตามมาตรฐานที่บริษัทกำหนด.
• พิจารณาการตรวจคุณภาพร้านโชคชัย และกำหนดทิศทาง/รูปแบบใหม่ๆ เพื่อปรับปรุงคุณภาพการพัฒนาร้านค้าให้ได้เปรียบเชิงการแข่งขัน รวมถึง การทำให้ร้านโชคชัยเป็นที่รับรู้ของตลาดค้าปลีกว่า เป็นร้านปลีกคุณภาพของไทยเบฟ.
• การนำเสนอ/ปรับปรุงกระบวนการโดยนำข้อมูลสถิติมากำหนดรูปแบบงานที่จะต้องปรับปรุง เพื่อประสิทธิผลในการพัฒนาร้านปลีกเป็นร้านโชคชัย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องในการพัฒนาและดำเนินงานตามกลยุทธ์ของบริษัทฯ.
• อื่นๆ ตามมอบหมาย ซึ่งจะมีขอบเขตการทำงานใน Store BD.
• ปริญญาตรีด้านบริหารธุรกิจ การตลาด สถิติ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้านการวิเคราะห์ข้อมูลเพื่อพัฒนาธุรกิจ อย่างน้อย 1 ปีขึ้นไป.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจค้าปลีก / FMCG.
• มีความรู้พื้นฐานด้านบริหารธุรกิจ หรือ ธุรกิจค้าปลีก.
• มีทักษะทางด้านการใช้ MS Office ได้ดี โดยเฉพาะ MS Excel.
• มีทักษะด้านการวิเคราะห์ ทักษะการนำเสนอ และการสื่อสารประสานงานที่ดี.
• มีความเข้าใจและให้ความสำคัญกับการใช้ข้อมูล.
• มีทักษะในการวิเคราะห์เชิงเหตุผล.
• มีความละเอียดรอบคอบ ช่างสังเกต.
• สามารถทำงานภายใต้สภาวะกดดันได้ดี.

ประเภทงาน:

งานประจำ

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

ทักษะ:

Accounts Receivable, Accounts Payable, Python, Java, English

ประเภทงาน:

งานประจำ

• Own client satisfaction for a portfolio of Financial Institutions, Multinational Corporates and Local Corporates, building strong relationships with Treasury, Finance, Treasury Operations and IT stakeholders.
• Drive end-to-end query and issue management, ensuring timely resolution, clear communication and effective escalation where needed.
• Monitor transactional activity and service performance, identifying trends, risks and opportunities to improve client experience and reduce repeat issues.
• Lead regular client service reviews, providing insights and recommendations to optimise cash management usage (e.g., channels, reporting, payment flows, liquidity solutions).
• Coordinate delivery of client initiatives and projects (local, regional or global), partnering with implementation, product and technology teams.
• Retain and grow portfolio revenues by identifying opportunities, supporting solutioning and partnering with Sales/Relationship Managers to deliver commercial outcomes.
• Maintain accurate client profiles, service plans and interaction records in relevant systems to support consistent coverage and governance.
• What you'll bring (essential).
• Strong knowledge of cash management / transaction banking products and services (local and/or global).
• Proven ability to understand client needs and translate them into practical solutions and service actions.
• Commercial awareness and sound judgement around operational, regulatory and relationship risk.
• Excellent communication skills (written and verbal), with the ability to simplify complex product/technical topics for different audiences.
• Strong stakeholder management skills and confidence working in a matrix environment across product, operations, technology and coverage teams.
• Strong planning and prioritisation skills; comfortable managing multiple time-sensitive items in a fast-paced environment.
• Languages: Thai and English (business proficiency).
• Desirables.
• Familiarity with payment file formats and host-to-host connectivity (e.g., ISO 20022 pain.001, XML variants) and the ability to engage with client IT teams on implementation topics.
• Coding / programming language (e.g. Python, HTML, Java) and interest in technology/digital transformation in payments and cash management.

ทักษะ:

Financial Analysis, Power point, Accounting, Energetic, English, Thai

ประเภทงาน:

งานประจำ

• Wealth Management has become one of the fastest-growing areas in the global financial industry due to the increasing number of high net worth population and hence demands for the service. Kiatnakin Phatra Securities is a leading onshore wealth manager with a total clients' asset under advisory of over 700 billion baht.
• CSA is an assistant working closely with our Financial Consultants ("FC") who provide holistic financial services and solutions to high-net-worth clients.
• This role provides individuals with essential skills, experience, and exposure to va ...
• Role and Responsibilities / หน้าที่ความรับผิดชอบ.
• Preparing, processing and completing all documents for onboarding new clients and opening account for all relevant investment products as well as all the administrative work.
• Respond to all client enquiries and provide resolution to most issues and requests.
• Assisting FC on executing clients' orders covering both banking and investment transactions.
• Building and maintaining strong relationships with FCs and clients by delivering exceptional services.
• Assisting FC in servicing and analyzing financial products for clients.
• Defining and creating tailored presentations/pitch documents by liaising with the respective FC and co-ordinate with pitch teams such as Investment Consultant ("IC").
• Collaborating with other departments to ensure seamless delivery of services to clients.
• Mentoring, motivating and guiding junior/mid level team members both within and outside own team, including assisting them in identifying potential errors, addressing challenges, and finding solutions.
• Always ensuring the compliance with internal and external regulations and policies.
• Thai Nationality.
• Education background in Finance, Accounting, Economics or related files.
• New graduated are welcome.
• Willing to work in this position for at least 2.5-3.0 years.
• Required to obtain IC Licenses (P1, P2, P3) within the probation period.
• Excellent communication and interpersonal skills with a good team player mindset.
• Detail-oriented, well-organized, fast leaner, ambitious, energetic, proactive.
• Able to effectively manage workload and deliver work under time constraint and pressure.
• Good command of written and spoken English.
• Knowledge of PC and Microsoft applications (Word, Excel and Power Point).
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Digital Marketing, Market Research, English, Thai

ประเภทงาน:

งานประจำ

• Assist the MD, client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Problem Solving, Data Analysis, Recruitment, Power BI, English

ประเภทงาน:

งานประจำ

• PFM without portfolio.
• Step in as the acting PFM during planned or unplanned absences of site leads to ensure zero disruption in service delivery.
• Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods, ensuring adherence to safety, compliance, and performance standards.
• Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly.
• Monitor Work Order management within the Corrigo system to ensure proactive planning and vendor coordination. Verify correct task assignment and drive timely completion or escalation of issues prior to due dates to maintain service level agreements.
• Conduct comprehensive operational diagnostics to assess on-ground realities, including team structure, task allocation, communication dynamics, workplace culture, and vendor/contract management. Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans.
• 25%.
• Drive and lead operational excellence.
• Develop, document, and enforce Standard Operating Procedures for critical operational activities, ensuring consistency across all sites.
• Identify opportunities for process optimization and tool enhancement. Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency.
• Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions.
• Lead and own the Operational Excellence components of the annual Account Development Plan to implement transformative changes and drive continuous service enhancement.
• Support RFMs and Site Teams in monitoring operational expenditures. Identify cost-saving opportunities through process optimization, vendor consolidation, or energy efficiency initiatives, ensuring operational activities align with the account's financial goals.
• Establish and maintain a centralized Knowledge Management repository for SOPs, training materials, and best practice case studies. Ensure this resource is easily accessible and regularly updated to serve as a single source of truth for the operations team.
• Serve as a liaison between PFMs, regional leadership, and clients by understanding their unique pain points and concerns. Translate this feedback into actionable solutions that promote cross-functional collaboration and resolve operational bottlenecks.
• 25%.
• Operational Trainings.
• Design and deliver targeted training programs based on gaps identified during operational reviews. Focus on technical skills, soft skills, contract and vendor management and effective communication.
• Provide ongoing coaching to site teams and emerging leaders. Foster a culture of continuous learning and accountability.
• Revamp and manage the onboarding process for new hires alongside line managers, ensuring rapid integration into the team and immediate understanding of operational standards and cultural expectations.
• Maintain a skills matrix for the operations team. Create personalized development plans to address individual and team-wide competency gaps.
• Lead change management initiatives when rolling out new processes, technologies, or organizational structures. Act as a change agent to overcome resistance, ensure staff adoption of new standards, and communicate the benefits of operational improvements to all stakeholders.
• 50%.
• Operational stability and improvement via KPI, CSAT survey, training delivery.
• 360 performance review by line manager, peers, subordinates and clients.
• Annual finance targets.
• What is person specifications?.
• Key Value.
• Underpinning statements.
• Support officer to achieve a comfortable.
• and safe living environment.
• Contributing Positively to Community.
• Applying Knowledge with Compassion.
• Solving Problems Collaboratively.
• Solving Problems through Communication.
• Making Just Choices.
• Facing Challenges with Determination.
• Name of Competence.
• Competence 1.
• Operational Leadership.
• Competence 2.
• Delivering results.
• Competence 3.
• Customer focus/Stakeholder Management.
• Competence 4.
• Problem solving and judgement.
• Competence 5.
• Data-driven decision making.
• Competence 6.
• Communicating and influencing.
• Competence 7.
• Coaching &Talent Development.
• Competence 8.
• Risk & Compliance Management.
• Minimum Academic Degree required.
• Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.
• Professional skill and knowledge required.
• Strong understanding of FM operational workflows in FCDO account and industry standards.
• Excellent presentation, public speaking, and coaching skills.
• Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI).
• Change management expertise with the ability to influence stakeholders at all levels.
• Experience.
• 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles.
• Proven track record in designing and delivering training programs.
• Experience with multi-site operations or floating resource models is highly desirable.
• Language.
• Extensive.
• English.
• Local languages- Nice to have.
• IT Skills.
• Mandatory.
• Microsoft Office and knowledge of relevant software.
• 1 Non - criminal record issued by police authorities must be provided by the selected candidate.
• 2 Travel frequency-up to 25% travel around the APAC region.
• No travel required Occasional travel required Frequent travel required.
• A university degree or professional qualification in engineering/facilities management;.
• Over 5 years practical experience in facilities operations;.
• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical.
• Knowledge of occupational safety requirements.
• Ability to work within a budget.
• Demonstrated initiative.
• Strong written and oral communication skills.
• Ability to solve problems.
• What you can expect from us.
• At JLL, we support your growth through meaningful work, continuous learning, inclusive leadership, and opportunities to shape the future of real estate operations.
• Apply today!.
• Remote -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Architecture, Recruitment, Negotiation, Automation, English

ประเภทงาน:

งานประจำ

• Our client is a rapidly growing, venture-backed B2B SaaS company headquartered in Bangkok, Thailand, serving thousands of businesses across more than 100 countries. They develop AI-powered software solutions that help organizations streamline critical business processes and are recognized as one of the leading technology companies in the region.
• With a highly international team and a strong engineering culture, the company values innovation, ownership, and collaboration. As they continue expanding globally, the ...
• About the Role.
• Reporting directly to the Chief Technology Officer (CTO), the Head of Security, Trust & Compliance will lead the organization's security, trust, and compliance initiatives. This strategic leadership role oversees Trust & Safety operations, security compliance, IT management, and enterprise security support throughout the customer lifecycle.
• Managing a team of three, you will serve as the primary bridge between security operations and engineering, driving automation projects, strengthening security processes, and ensuring the organization maintains a strong security posture while supporting business growth.
• Trust & Safety.
• Own the end-to-end account verification workflow (KYB) after subscription, ensuring legitimate use of the platform.
• Define and continuously improve fraud detection processes: fraudulent job postings and general abuse and misuse.
• Act as the project manager for fraud detection automation: define requirements, timelines, and deliverables in collaboration with the Engineering team.
• Establish and maintain Trust & Safety policies, escalation paths, and response playbooks.
• Security & Compliance.
• Own and drive SOC 2 Type 2 compliance, including audit preparation, evidence collection, control monitoring, and remediation tracking.
• Orchestrate the penetration testing program end-to-end: vendor selection, scoping, tooling setup, intake of findings into Jira, report negotiation, and remediation coordination with engineering teams.
• Orchestrate the bug bounty program: vendor management, triage workflow, severity assessment coordination, and remediation tracking.
• Own security incident response for non-product incidents (reported data breaches, unauthorized access, credential compromise). Product availability incidents remain with the Engineering Team.
• Proactively identify security risks across the organization and implement mitigation strategies that balance security with operational velocity.
• Sales Enablement.
• Directly answer complex or non-standard questions that require deep knowledge of Manatal's security posture.
• Lead the technical response for security questionnaires, RFIs and RFPs, acting as the subject matter expert to support enterprise sales cycles.
• IT Management.
• Manage the IT function (helpdesk, device management, access control, internal tooling).
• Define and oversee the lifecycle management of all company IT assets, ensuring hardware and software inventory is secure, tracked, and compliant.
• Ensure IT-related policies and operations align with SOC 2 and broader security requirements.
• Culture & Cross-Functional Collaboration.
• Partner with Engineering to scope and prioritize security and trust-related automation projects.
• Provide security input during product and architecture reviews when trust or compliance implications exist.
• Foster a culture of security awareness across all departments through training and clear policy definitions.
• Report on trust, security, and compliance posture to the CTO on a regular cadence.
• 6+ years of experience in information security, trust & safety, or GRC, with at least 2 years in a leadership role within a technology company.
• Hands-on experience owning a SOC 2 Type 2 program (audit preparation, evidence collection, remediation tracking).
• Experience managing external security vendors (penetration testing firms, auditors, or bug bounty platforms).
• Ability to define security and trust workflows and translate them into actionable projects for engineering teams.
• Strong understanding of cloud infrastructure security and web application security.
• People management experience.
• Excellent English communication skills, written and verbal. You will negotiate with vendors, write policies, and interface with clients.
• Technical fluency: you can read a vulnerability report, understand API-level risks, and write requirements that engineers can act on.
• Nice to Have.
• Experience with KYB/KYC processes.
• Familiarity with privacy regulations (GDPR, PDPA, CCPA).
• Professional certifications (CISM, CISSP, CISA).
• Familiarity with compliance automation tools (Vanta, Drata, or similar).
• Background in recruitment technology or HR tech.
• Language Proficiency.
• Fluent in English.
• Social Security.
• Comprehensive health insurance + Telemedicine service.
• 15 days of paid annual leaves (Pro-rated).
• 13 days of national holiday.
• 2 weeks/year to work from anywhere (After probation).
• Monthly new hire & birthday lunches.
• Personal development allowance.
• Working Conditions.
• Full-time position based in Bangkok, Thailand.
• On-site working environment with flexibility to collaborate across global time zones.
• Standard office hours with occasional flexibility depending on business needs.
• Opportunity to work alongside an international, high-performing technology team.
• Learn More About the Company.
• Please send your resume or enquiries to.
• [email protected].
• or connect with us on.
• LinkedIn.