เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Customer Service Management - Oversee service quality to ensure compliance with client agreements (Service Level Agreement - SLA) and company standards.
• Client Relationship Management - Act as the main liaison between the company and clients, ensuring operations align with client expectations.
• Team Leadership - Manage recruitment, training, and development of staff to maintain high service standards.
• Budget and Cost Management - Plan and control operational costs to ensure efficiency and cost-effectiveness.
• Setting and Monitoring Key Performance Indicators (KPIs) - Track and report performance metrics to align with client goals.
• Process Analysis and Improvement - Evaluate operational efficiency and recommend improvements for better service quality.
• Technology and Systems Management - Oversee the implementation of CRM and call management systems to ensure seamless integration with client platforms.
• Reporting and Performance Review Meetings - Provide detailed reports and insights on contact center performance to clients and executives.
• Handling Operational Challenges - Address issues such as customer complaints and system-related problems in real-time.
• Employee Development and Training - Create career development plans and conduct training programs to enhance staff skills.
• Workforce and Schedule Management - Plan staffing and work schedules efficiently to balance workload and productivity..
• Educational Background - Bachelor's degree or higher in Business Administration, Management, Marketing, or a related field.
• Work Experience - At least 5 years of experience in managing call centers or working in the outsource contact center industry.
• Communication Skills - Strong communication skills in both Thai and English (or other languages relevant to clients).
• Team Leadership - Proven ability to manage and develop teams for optimal service performance.
• Data Analysis - Ability to analyze and interpret key data to enhance operational efficiency.
• Technology Proficiency - Knowledge of CRM systems, call center software, and data analytics tools.
• Budget and Cost Management - Ability to plan and control expenses effectively to maximize efficiency.
• Client Relationship Management - Strong negotiation skills and experience in managing client relationships.
• Problem-Solving Skills - Ability to quickly assess and resolve operational challenges.
• Leadership Ability - Capable of motivating and leading a team toward achieving targets.
• Change Management - Adaptability and ability to implement strategic changes within the organization.
• Strategic Planning - Expertise in developing strategies to enhance service quality and operational effectiveness..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• รับสายลูกค้าที่โทรเข้ามาสอบถามข้อมูล.
• ให้ข้อมูลลูกค้าเกี่ยวกับค่างวดรถยนต์ งานทะเบียนรถยนต์ งานต่อภาษี และแจ้งรายการเอกสารต่างๆกับลูกค้า.
• โอนสายลูกค้าและประสานงานกับฝ่ายงานที่เกี่ยวข้อง.
• หมายเหตุ ตำแหน่งนี้เป็นพนักงานสัญญาจ้าง.
• สำเร็จการศึกษาระดับปริญญาตรีทุกสาขา.
• มีทักษะในการติดต่อสื่อสาร มีบุคลิกและมนุษยสัมพันธ์ดี.
• สามารถใช้งานโปรแกรม Microsoft Office ได้เป็นอย่างดี.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, English

ประเภทงาน:

งานประจำ

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must HaveBachelor degree in any fields.
• At least 2 years in customer service, call centre experince from health insurnace, banking.
• Nice to HaveGood presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Compliance, AutoCAD, Revit

ประเภทงาน:

งานประจำ

• Support the design and implementation of electrical distribution systems, including high voltage (HV), low voltage (LV) and DCIM or ECMS systems tailored for data center applications.
• Help coordinate and execute maintenance activities for electrical systems, ensuring compliance with industry standards and operational efficiency.
• Assist in diagnosing electrical issues and implementing solutions to minimize downtime and ensure continuous operation of critical systems.
• Maintain accurate records of electrical system configurations, maintenance schedules, and compliance with safety regulations.
• Work with third-party vendors and contractors to ensure that their work meets established standards and contractual obligations.
• Participate in emergency response efforts, providing support during incidents to restore normal operations as quickly as possible.
• Engage in ongoing training to stay updated on the latest technologies and best practices in electrical engineering within data centers.
• Job Qualifications.
• Bachelor s degree in electrical engineering or a related field is required.
• 3-4 years of experience in electrical engineering, preferably within a data center or similar critical environment. Internships or co-op experiences are beneficial.
• Basic knowledge of electrical systems, including transformers, switchgear, UPS systems, generators, DDC, PLC and relevant software tools (e.g., AutoCAD, Revit, ETAP).
• Familiarity with electrical safety protocols is essential.
• Strong problem-solving abilities to identify issues quickly and propose effective solutions.
• Good verbal and written communication skills for effective collaboration with team members and external partners.
• Ability to work effectively within a team-oriented environment while being proactive in taking on responsibilities.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประเภทงาน:

งานประจำ

• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

DevOps, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

ทักษะ:

Finance, Excel, Power point, English

ประเภทงาน:

งานประจำ

• สำนักงานใหญ่พระราม 3.
• สำนักงานใหญ่เพลินจิต.
• สาขาบางนา-ตราด.
• Service and process the foreign trade transaction for customers who come in contact with services in foreign trade. As well as providing initial guideline how to complete application, receive feedback or comment from customer in order to further improve the service.
• Verify the accuracy and completeness of the customer s application document and other support documents. Check the customer's credit limits against term & conditions provided by credit team, request for approval according to delegation of authority, prior submitting the transaction to the Operation.
• Sign and deliver DL/C, endorse the Bill of Lading, and endorse Delivery Order, issues Shipping Guarantee.
• Receive the import bill/DLC bill and notify customer. As well as follow up customer bill acceptance and/or payment.
• Receive export document from customer and check for completeness of document, coordination with the back office to proceed to next step according to procedure.
• Follow up import bill payments from customers including DLC, pending payment export bill and interest (if any).
• Monitor forward contract settlement as per procedure by coordinating with related parties.
• Filing credit approval memo and related customer profile document.
• Bachelor's degree or preferable master s degree in business administration major in Finance & Banking, Marketing or any related fields.
• Minimum 1-2 years of Trade Finance related business, Welcome New Graduate.
• Strong Knowledge and understanding of the international trade products.
• Ability to adapt to various changes in the banking business.
• Have basic knowledge in credit product and approval process.
• Good written and spoken English.
• Familiar with Excel, Power Point and World.
• Able to drive.
• Able to work outside office or travel occasionally.
• Able to work as replacement in other nearby location occasionally.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Make an underwriting decision to the new business applications; approve the coverages applied for, modify or rated-up coverages or deny the coverage.
• Make decision by analyzing the minimum required information as necessary to reach a sound decision.
• Escalate over authority cases to authorized person promptly by summarizing the details with recommended action or decision.
• Provide advice for the case related to underwriting referred from staff from other functions e.g. policy services, call center, branch staff, etc.
• Prepare complicated cases to consult with doctor for proper decision.
• Deal with distribution support function or third-party investigator to clear the concern points in some applicants.
• Deliver top-quality customer service i.e., be able to provide the appropriate underwriting decision for customers timely.
• Bachelor degree (Medical science is a plus).
• Life insurance products underwriting, process and regulations.
• Principle of Life Insurance (LOMA 1-2) certificate is a plus.
• 1- 2 years of Medical and Financial Underwriting experienced is a plus.
• Good communication in Thai and English.

ประเภทงาน:

งานประจำ

• Mainly responsible for the strategy and implementation of the acquiring and incubation activities for high value sellers, aiming to on-broad, grow, and ensure the success of Lazada Marketplace sellers.
• Collaborate with FA Category Director/Junior Category Director to streamline our commercial s strategy and deliver both strong and healthy growth in each sub-category.
• Manage workflow, work process, and call script with sales agents for daily operation.
• Able to coordinate with cross functional team to identify issues and follow up on solutions, help team to improve performance.
• Research and understand market insight to determine industry and consumer trend under FA category in order to deliver a strategic planning and execution for FA seller hunting and incubation activities.
• Monitor and improve the performance of the team in terms of productivity, ensure team KPIs as required.
• Facilitate training session for all agents and participate in recruitment of new agents.
• Conduct regular review of all call center agent s performance and organize training sessions for under performers.
• Submit regular tracking reports for performance update and daily outreach.
• 3-4 years of working experience in a management consulting, account management, sales team management.
• Highly motivated willing to push or go extra mile to drive impact with high ownership.
• Excellent analytical skills and data visualization skills, SQL would be a plus.
• Strong project management, negotiation and communication skills.
• Experience in leading a diverse team.
• Fluent in Thai and proficiency in English.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Handle escalated customer tickets, inquiries, and complaints from digital channels (app, chat, email, social media).
• Track SLA and customer satisfaction (CSAT) performance, ensuring timely and high-quality responses.
• Collaborate with cross-functional teams including chatbot developers, IVR and call center vendors to optimize customer touchpoints.
• Analyze recurring issues and customer feedback to identify pain points and drive service improvements.
• Support service process documentation, SOP updates, and internal QA audits.
• Coordinate with product, operations, and tech teams to ensure customer issues are resolved efficiently and root causes addressed.
• Utilize CRM and ticketing tools to manage case workflow and reporting dashboards.
• What we're looking for.
• Bachelor s degree in Business Administration, Communication, Customer Experience, or a related field.
• 2-3 years of experience in digital customer service, service operations, or customer care roles.
• Strong communication, empathy, and issue-resolution skills.
• Familiarity with CRM systems, helpdesk/ticketing tools, and service workflow platforms.
• Proactive, detail-oriented, and comfortable working in a fast-moving digital environment.
• Passionate about improving customer experience through both service and system enhancements.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Risk Management, Financial Analysis

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in managing, sourcing, or procuring business resources and vendors.
• 5 years of experience in co-ordinating or managing resources for data center locations, and leading operational or project based work and tasks.
• Master's degree or equivalent practical experience.
• Experience in managing workforce.
• Experience with Google application.
• Knowledge of physical security, investigations, compliance, or risk management.
• Knowledge of security technology including access control and CCTV.
• Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
• As a Data Center Security Manager, you will lead projects with minimal guidance, leveraging your expertise in security technology, data analysis and visualization to drive team efforts. You will collaborate across teams, propose creative solutions and uphold Google's cultural values while contributing to a positive work environment. You will ensure security integrity, investigate breaches and implement effective solutions to safeguard our infrastructure.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Oversee compliance, security and risk management programs for the data center campus including incident management, guard agreements and physical security issues.
• Provide after hours on-call support and serve as the primary contact for emergencies, event response and crisis management.
• Conduct investigations into code of conduct violations, workplace injuries and security incidents, as well as Threat, Vulnerability and Risk Assessments (TVRA).
• Enforce compliance processes in alignment with Compliance, Safety, and Risk Management (CSRM) policies, standards and regulatory requirements.
• Manage security-related budgets, forecasts and invoice control for the assigned campus while supporting financial analysis and decision-making for security requirements.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Finance, Accounting, Business Development

ประเภทงาน:

งานประจำ

• Act as internal consultant to support strategy development and lead execution of key strategic projects.
• Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
• Work with head of department to plan and allocate partnership budget across channels.
• Develops and maintains productive working relationships with team members.
• Tracking business performance and create monthly summary report.
• Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
• At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
• Experience in consultancy companies Big4 is a plus.
• Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
• Creative problem solver.
• High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
• report is a plus.
• Location: True Digital Park, Punnawithi.

ทักษะ:

Excel

ประเภทงาน:

งานประจำ

• คิด วิเคราะห์ นำเสนอ และดำเนินการปรับปรุงการทำงานโดยการนำระบบ เทคโนโลยี หรือกระบวนการทำงานแบบ Automate มาใช้งาน.
• บริหาร ดูแล และจัดการระบบ Contact center เพื่อจัดการให้ระบบใช้งานได้อย่างมีประสิทธิภาพ และสอดคล้องกับการทำงานของธุรกิจ (Automatic call distributor (ACD), Computer Telephony Integration (CTI), การจัดการข้อมูลลูกค้า (Customer Profile), การบริหารจัดการ Skill, การโอนสายแบบ Exclusive Call /Hunting Call บนระบบ, Category Management, etc.).
• สนับสนุน ตรวจสอบ ดูแล แนะนำ และซ่อมบำรุงเบื้องต้น เพื่อให้ระบบ และอุปกรณ์ต่างๆอยู่ใน ...
• จัดทำ และวิเคราะห์ข้อมูล Customer Satisfaction ของลูกค้า และนำมาเพื่อการปรับปรุง แก้ไขการบริการของพนักงาน.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง (ICT, SBP, Vendor, etc.) และร่วมแก้ไขปัญหาการใช้งาน และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อให้ธุรกิจสามารถดำเนินการได้อย่างต่อเนื่องและมีประสิทธิภาพ.
• แนะนำวิธีใช้เครื่องมือในการวิเคราะห์ เพื่อให้ทีมงานสามารถใช้งานได้อย่างมีประสิทธิภาพและ เป็นมาตรฐานของระบบ เช่น รายงานยอดขาย, Order Status, ข้อมูล Inbound-Outbound, Excel file Data.
• บริหาร ดูแล และจัดการระบบ Knowledge Management ให้มีความถูกต้อง และเหมาะสมต่อการใช้งาน.
• การสนับสนุนข้อมูลเพื่อนำไปวิเคราะห์ Productivity ของหน่วยงาน และการสนับสนุนงานพัฒนาบุคลากรภายใน.
• อื่น ๆ ตามที่ได้รับมอบหมาย.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementation of Mechanical such as comfort air, precision air.
• Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
• Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
• Bachelor degree of Engineering, Mechanical engineering or related field.
• At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
• At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
• Able to Air - Diagram and Psychrometric chart knowledge.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial.
• Work Location: TrueIDC - Bangna Site (KM26).

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
• Operating engineering licenses such as DC II, DC III, or equivalent.
• Electrical or mechanical operation license.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Procurement, Electrical Engineering

ประเภทงาน:

งานประจำ

• Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• Experience in management of vendors/contractors performing construction, maintenance ...
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, Excel, English

ประเภทงาน:

งานประจำ

• Supervise contractors who perform servicing or preventive maintenance.
• Operate and maintain mechanical and electrical equipment.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events within internal SLA.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• Perform shift duty as required.
• A day in the life
• The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. BASIC QUALIFICATIONS.
• 2+ years of electrical or mechanical experience.
• 2+ years working in a Data Center or Mission Critical Environment.
• English language, both written and spoken.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• 4+ years of Data Center engineering/operations/facilities experience.
• 2+ Microsoft Excel, Word, Outlook and technical writing skills.
• Operating engineering licenses such as DC II, DC III.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ทักษะ:

Cloud Computing, SAP, Linux

ประเภทงาน:

งานประจำ

• Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
• Design Cloud solution architecture in response to the client s requirement.
• Provide advisory consulting service to the client regarding the True IDC Consulting practices.
• Create Cloud technical requirements to the client s migration plan.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
• Knowledge of Containerization administrative for both Windows and Linux technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Good in customer objective handling & Good in customer presentation skill.
• Nice to have.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate.
• GCP Certified Solution Architect - Associate.