เงื่อนไขการค้นหา

ทักษะ:

Electronics

ประเภทงาน:

งานประจำ

• Carries out site investigation / preparation, installation, repairs, modifications, software upgrading, general servicing and (preventive) maintenance of machines in a timely, accurate and cost effective manner.
• Provides key operator training and ensures the correct usage of the machines.
• Ensures the correct, timely and accurate filling in of the service reports after each job and feedback the necessary information.
• Escalates unresolved problems according to the predefined escalation procedures.
• Bachelor's degree in Electronics Engineering (New Graduates are welcome).
• Having an experience in Digital printing industry would be a plus.
• Good communication skill.
• Have own car and ability to work in upcountry.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Management, Leadership Skill

ประเภทงาน:

งานประจำ

• Lead and manage a team of technical service engineers, including:Training and performance management.
• Motivating and coaching for continuous improvement.
• Delegating tasks and ensuring accountability.
• Oversee the technical service operations, ensuring efficient troubleshooting, problem resolution, and user satisfaction.
• Develop and implement technical service strategies that align with the organization's goals and budget.
• Monitor and analyze team performance using KPIs/OKRs.
• Identify areas for improvement in service delivery and implement corrective actions.
• Stay up-to-date on industry trends and ensure the team has the necessary skills and knowledge.
• Act as a liaison between technical service engineers and other departments.
• Provide advanced technical support to customers, troubleshooting and resolving complex issues.
• May participate in hiring and training activities for new service engineers.
• Bachelor's degree in engineering, computer science, or a related field (preferred).
• Minimum 5 years of experience in a technical service role, with several years of leadership experience.
• Proven leadership and management skills with a strong track record of motivating and developing teams.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to delegate effectively and empower team members.
• In-depth understanding of technical service methodologies and best practices.
• สมัครงาน โปรดระบุ Expected Salary.
• Co working Space.
• ฟิตเนต.
• ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ.
• กองทุนสำรองเลี้ยงชีพ.
• โบนัสประจำปี.
• วันลาพักร้อน เมื่อผ่านทดลองงาน.
• วันลา Workation.
• วันหยุดพิเศษในเดือนเกิด.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
• การเดินทาง.
• BTS: สถานีพหลโยธิน24.
• MRT: สถานีพหลโยธิน.
• ติดตามข่าวสารจาก SC ASSET ได้ที่.
• http://insidesc.scasset.com/.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Software Development, Network Administration, English

ประเภทงาน:

งานประจำ

• Support in system architect to plan, manage and improve system efficiency.
• Internet system service planning and implementation.
• Verify and audit the capacity of the system to support application services efficiently.
• Capacity and availability management in internet system.
• Managed and consulting team for service planning and operation in internet system and monitoring system.
• Managed EDS Internet systems service operation and system performance.
• Managed EDS monitoring service (CACTI, Zabbix, Grafana).
• Manage new system such as Zabbix for monitoring system support for EDS last mile and E2E service monitoring and EDS link monitoring. And NFV system infrastructure for support Centralized Firewall service and other.
• Support quality management for system operation such as Email, DNS services application and related systems.
• Support quality management for EDS monitoring system such as CACTI, Zabbix, Grafana.
• Support quality management in NFV (Network Function Virtualization) system for planning and management support to customer services.
• 3rd tier support in internet system services (Email, DNS, Log, CAS, etc.) and monitoring system for technical trouble shooting.
• Provide solutions to issues.
• Improve existing system such as Network monitoring system.
• Customer network integration and delivery engineer.
• Role & Responsibility.
• Responsible for designing, implementing, and supporting complex enterprise network solutions. You will work closely with our customers to understand their needs and requirements, and then develop and implement solutions that meet their specific objectives.
• Low level design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations.
• Provide technical expertise to support sales and marketing efforts.
• Low design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementatiom.
• Document network designs and configurations up to date.
• Provide technical expertise to support sales and marketing efforts.
• Hand over completed document to after sale service.
• Project implementation tracking with update.
• Setup UAT and test procedure document.
• 2nd Tier Engineer (EDS services).
• Role & Responsibility.
• Technical support enterprise network project and tropically consultant based on after sale services.
• Complete 2nd tier technical support.
• Managing and supporting in technical to Service Desk team.
• Able to configuration and operation on network switch and router (traditional network ex. Cisco, Juniper, Huawei, H3C, Fiber Home).
• Able to support and operation on firewall/SD-WAN (Fortinet, Palo Alto, etc.).
• Able to provide network implementation with standard and advance configuration depends on customer require.
• Able to suggest proper network operation such as L2VPN, L3VPN, VPLS, GRE Tunneling, IPSEC etc.
• Communicating with clients and providing in-person and phone support, if required.
• Troubleshooting and resolving technical issues.
• 2nd Tier Engineer (Mobile Solutions).
• Role & Responsibility.
• Mainly response to provide and support inquiry, request, requirement, complaint and/or incident in following Products & Services.CPaaS.
• SMS Solutions; Bulk SMS, Smart Messaging.
• M2M.
• IoT.
• Voice Solutions: E1 Fixed line.
• AIS Paragon platform.
• Identify the type, category, severity, priority, urgency, and/or impact of case.
• Support and troubleshoot case which focus on complicated issue including critical and/or urgency case following SLA.
• Improve and develop competency of Service Desk's engineer.
• Prepare and provide training material; Manual Doc, Work Instructure, Workflow, FAQ, and/or any.
• Educate Technical Skill and Knowledge to Service Desk s as Training Course & Program.
• Keep and track performance as KPIs.
• Service Account Management (Engineer or IT).
• Role & Responsibility.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Conduct monthly Performance Reviews basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ทักษะ:

Customer Relationship Management (CRM), Data Analysis, English

ประเภทงาน:

งานประจำ

• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Conduct monthly Performance Reviews basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Oversee customer complaints for Mobile VAS services 24x7, using monitoring tools for issue identification and logging.
• Work with the 2nd tier operations team or service partners for in-depth analysis and resolution of issues.
• Determine root causes of problems and implement corrective and preventive actions to resolve them.
• Address and analyze repeat or reopened complaints to ensure comprehensive resolution and prevent recurrence.
• Maintain accurate records of issues, resolutions, and preventive measures for future reference and analysis.
• Create regular reports on complaint trends, root causes, and the effectiveness of resolutions.
• Provide timely updates and resolution details to customers, ensuring clear and effective communication.
• Bachelor's or higher degree in Telecommunication Engineering, Computer Engineering, Computer Science, IT, or any related field.
• 0 - 4 years of experience in a technical support role, with a focus on Mobile VAS services or telecommunications.
• Proficient in monitoring and issue tracking tools, with a strong understanding of Mobile VAS services and related technologies.
• Excellent analytical and problem-solving skills to identify and resolve issues effectively.
• Willingness to work in a 24x7 support environment, including shifts on nights, weekends, and holidays as required.
• Recruiter.
• Pornvipa Phothong (พรวิภา โพธิ์ทอง).

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Carries out site investigation / preparation, installation, repairs, modifications, software upgrading, general servicing and (preventive) maintenance of machines in a timely, accurate and cost effective manner.
• Provides key operator training and ensures the correct usage of the machines.
• Ensures the correct, timely and accurate filling in of the service reports after each job and feedback the necessary information.
• Escalates unresolved problems according to the predefined escalation procedures.
• Male age 35 - 45 years.
• Bachelor's degree in Electrical or Electronics Engineering.
• Having an experience in Digital Printing industry would be a plus.
• Good command in English.
• กองทุนสำรองเลี้ยงชีพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าที่พัก (ต่างจังหวัด).
• ค่าน้ำมันรถ, ค่าเดินทาง.
• ค่ารักษาพยาบาล.
• ค่าเสื่อมยานพาหนะ.
• ทำงานที่บ้าน.
• ทำงานสัปดาห์ละ 5 วัน.
• ทุนบุตรพนักงาน.
• ประกันสังคม.
• ประกันอุบัติเหตุ.
• มีเวลาการทำงานที่ยืดหยุ่น.
• สหกรณ์ออมทรัพย์.
• โบนัสประจำปี.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Software Development, Windows Server, English

ประเภทงาน:

งานประจำ

• Answer calls to give advice and solve basic computer system problems for users via telephone, Email, and MS Team.
• Perform remote duties on customer machines to resolve computer system problems.
• Performs problem analysis duties and forward problems that cannot be resolved to the 2nd line support Level.
• After opening the event Customer details and problems must be entered. to record it correctly in the system.
• Follow up on solving problems for users from the beginning until the end of the process.
• Bachelor s degree in Computer Science/Engineering or related.
• 2-3 years of experience in the role of Service Engineer or Service Desk.
• Proficient in English (able to communicate effectively).
• Customer service-oriented mindset.
• Knowledge of Technical windows.
• Having ITIL process knowledge is an advantage.
• Able to travel to work easily.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Software Development, English

ประเภทงาน:

งานประจำ

• Lead the service desk team.
• Manage resources and monitor the team's work to be following the contract.
• Monitor reports and performance of the team.
• Answer calls to give advice and solve basic computer system problems for users via telephone, Email, and MS Team.
• Perform remote duties on customer machines to resolve computer system problems.
• Performs problem analysis duties and forward problems that cannot be resolved to the 2nd line support Level.
• After opening the event Customer details and problems must be entered. to record it correctly in the system.
• Follow up on solving problems for users from the beginning until the end of the process.
• Bachelor s degree in Computer Science/Engineering or related.
• 4+ years of experience in the role of Service Engineer or Service Desk.
• Proficient in English (able to communicate effectively).
• Customer service-oriented mindset.
• Knowledge of Technical windows.
• Able to travel to work easily.

ทักษะ:

Service-Minded, Good Communication Skills, Pleasant Personality, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Interested person may send your resume or via APPLY NOW or address below:

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Interested person may send your resume via APPLY NOW or contact below:

ทักษะ:

Good Communication Skills, Service-Minded, Arabic, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Arabic Language / New Graduates are welcome.
• Good communication skills in both English and 3rd Language.
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Project Management, English

ประเภทงาน:

งานประจำ

• Identify potential key account customers and approach to be Makro customers.
• Identify market opportunity untapped areas to increase sales and margin.
• Increase sales/share of market, profit on existing key account customer.
• Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
• Coordinating with legal on credit sales contract and supporting documents.
• Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
• Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Perform any other duties as may be assigned.
• Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
• At least 3-4 years managerial level in sales and Key Account Customers management of Food Service Industry and HOTEL.
• Computer literate, Negotiation, Communication, Project management.
• Self-motivated, proactive, well-organized, numerical thinking, flexible and results oriented.
• Have own car preferable.
• Able to relocate in Southern of Thailand (Phuket).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Network Programming

ประเภทงาน:

งานประจำ

• Provide consultation and basic troubleshooting for computer systems to users via telephone, email, and MS Teams.
• Perform remote access to customers' computers to resolve computer system issues.
• Analyze problems and escalate unresolved issues to 2nd line support level.
• After opening a job, record customer details and issues accurately in the system.
• Follow up with users on issue resolution from beginning to end of the process.
• Bachelor's degree in a related field.
• Able to work in shifts (No night shifts).
• Possess a service-oriented mindset and willingness to learn.
• Knowledgeable in Windows Technical and Microsoft Office.
• Conveniently able to travel to work at The Mall (Huamark-Ramkhamhaeng).
• At least 1 year of experience.

ทักษะ:

Quality Assurance, Management, English

ประเภทงาน:

งานประจำ

• This person will oversee the service quality of 40 Shops by visiting and observing through Quality Management of AIS Shop /AIS By Partner /Telewiz Shop.
• Investigate and follow up on all complaint cases and the Customer Satisfaction Index of the branch.
• Check & compare the service quality of AIS and competitors.
• Check the advertisement and display of all products according to the company guidelines.
• Support the working process of the Digital Agent.
• Monitoring and coordinating with the concerned working team about all active platforms such as web digital agent/Google Ads/Facebook of AIS Shop,Direct sale, Partner.
• Responsible for all ticket requests from AIS Shop and Partners.
• Bangkok.
• Recruiter.
• Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี).

ทักษะ:

Good Communication Skills, Service-Minded, Pleasant Personality, Japanese, Korean, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Benefit:
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Japanese, Korean].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• Interested person may send your resume or via APPLY NOW or address below:

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation, Good Communication Skills, Management, English

ประเภทงาน:

งานประจำ

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 3 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, Public Speaking, Able to work as a shift, English

ประเภทงาน:

งานประจำ

• ปฎิบัติตามขั้นตอนการทำงาน และสามารถปิดยอดการขายได้.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• งานด้านเตรียมความพร้อมอาคาร อุปกรณ์ และสถานที่.
• ดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• งานด้านการประสานงาน.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• งานเอกสารและงานทั่วไป.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• วุฒิปริญญาตรีขึ้นไปสาขาการบริการ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• ไม่จำกัดเพศ.
• มีทักษะภาษาอังกฤษด้านการฟัง พูด อ่าน เขียน ในระดับดี.
• สามารถทำงานเป็นกะ (5 วันต่อสัปดาห์).
• Service mind ดูแลด้วยความเอาใจใส่.
• มีทักษะการสื่อสาร และการประสานงานอย่างดี.
• มีทัศนคติเชิงบวกต่องานบริการ.
• มีความรู้ความเข้าใจ และทักษะในการใช้ระบบงาน Customer Service.
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
• หากมีความสามารถในการขับรถ จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Outgoing Personality, Property Management / Development, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Developing the relationship with both tenant and landlord for an after-sales service.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superi ...
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• 1 year work experience in customer service or hospitality is a must.
• Bachelor degree in any discipline, preferred in hospitality management.
• Young, Dynamic and filled with Enthusiasm and Energy to learn.
• Must have excellent written and spoken English and Thai skills.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail, well organized, with a sense of urgency.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experienced in Property or Real Estate Business is a big advantage.

ทักษะ:

Sales, Good Communication Skills, Service-Minded

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาทางการขายสินค้าและบริการในร้าน AIS Retail Shop.
• เป็นที่ปรึกษาทางการขายในช่องทางจัดจำหน่าย Online.
• ช่วยแก้ไขปัญหาต่าง ๆ ให้กับลูกค้าได้อย่างถูกต้อง.
• สร้างความความเชื่อมั่นที่ดีให้กับลูกค้าต่อการบริการของ AIS อย่างสูงสุด.
• Job Posting Location: Saraburi.
• Recruiter: Sathaporn Suksombat (สถาพร สุขสมบัติ).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Administration, English

ประเภทงาน:

งานประจำ

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOracle Retail Merchandising System (RMS) and Oracle Retail Price system (RPM).
• Supplier portal system and Quality system.
• Space Range and Display system (SRD) and Commercial Income system (CIS).
• New business systems: Smart systems.
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Finance Retail or IT services.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .