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āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
- Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
- Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
- Diploma in Information Technology.
- Minimum 1 year of relevant experience.
- Good reading, writing and oral proficiency in English language.
- Proficient in MS Excel, Word, & PowerPoint.
- Knowledge of Windows Operating System.
āļāļąāļāļĐāļ°:
Quality Assurance, Assurance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Respond and manage in a timely manner to IT services issues and requests.
- Provide technical support and advising across the company, over the phone or in person.
- Act as a point of contact for all IT services and issues, assigning work to other team members as appropriate.
- Install and configure computer hardware, software, systems, networks, printers and other IT related devices.
- Ensure IT assets are properly managed.
- Manage ticketing system with standard ITIL approach.
- Identify opportunities that can improve the efficiency of the IT support process.
- Bachelor's degree or higher in Computer Engineering, Computer Science, Information Technology or related fields.
- Minimum 2 years' experience in administrative with some knowledge of IT support (PC, Windows, MS Office, Network).
- Experience or knowledge in ITIL would be an advantage.
- Good understanding of fundamental IT applications and setup i.e. Microsoft office, Active Directory, Password policy.
- Strong interpersonal and influential skills towards peers and stakeholders within and outside the team.
- Strong sense of urgency and quality assurance.
- Service mind, flexible thinking, learning agility and computer literacy.
- Fluent in English both written and verbal (Optional).
āļāļąāļāļĐāļ°:
Network Infrastructure, Microsoft Azure, Procurement, Purchasing, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ45,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM, supporting the Technical Support Line; occasional work outside standard hours may be required based on business needs. Serve as the first and single point of contact (SPOC) for IT service requests and incidents from global end-users. providing IT administration and 1st-level technical support for international business units across multiple time zones within a centralized shared service center in Bangkok. Respond to user requests and incidents via phone, email, and online channels, logging all cases into the service desk system pe ...
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Java, Full Stack, node.js, Angular.js, Thai, English, Mandarin
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ25,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ IT āļŦāļĢāļ·āļ Software Development āļāļĒāđāļēāļāļāđāļāļĒ 2 āļāļĩ āļāļ°āļĢāļąāļāļāļīāļāļēāļĢāļāļēāļāļīāđāļĻāļĐ.
- āļĒāļīāļāļāļĩāļĢāļąāļāđāļāđāļāļāļāđāļŦāļĄāđ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Network Infrastructure, System Administration, Procurement, Purchasing, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- We are looking for an IT Support Officer to join PULSE SILOM CO., LTD. in Bangkok. This is a full-time position based in Bangrak, Bangkok.
- In this role, you will be responsible for maintaining and supporting the company's IT infrastructure, including computer systems, networks, software, IT equipment, and related technologies. You will provide technical support to users across all branches, troubleshoot IT issues, coordinate with external vendors, and continuously improve IT processes to ensure smooth and efficient business operations.
- Provide technical support for hardware, software, network infrastructure, and IT equipment, assisting users both remotely and on-site.
- Install, configure, and maintain computers, office phones, printers, Microsoft 365, user accounts, internet services, and network devices to ensure all equipment is fully operational.
- Maintain the company's IT systems, including websites, CCTV systems, LED displays, access control systems, and access permissions for employees and executives.
- Manage user accounts, system access, software licenses, data backup, antivirus, and IT security in accordance with company policies.
- Coordinate with external vendors and support IT procurement activities, including obtaining quotations, comparing vendors, purchasing equipment, and following up on service delivery.
- Maintain IT asset inventory, oversee equipment allocation and returns, and ensure proper asset management.
- Prepare IT reports, maintain documentation, and develop or improve Standard Operating Procedures (SOPs) and other technical documents.
- Support IT projects and perform other duties assigned by the supervisor.
- What we're looking for.
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- At least 2-3 years of experience in IT Support, Help Desk, System Administration, or a related role.
- Strong knowledge of Windows OS, Microsoft 365, Active Directory, computer hardware, software installation, and basic network troubleshooting.
- Experience supporting routers, switches, Wi-Fi, printers, CCTV systems, and other IT infrastructure.
- Good understanding of user access management, system backup, antivirus, patch management, and software license administration.
- Experience with cloud services, Google Workspace, or website administration will be an advantage.
- Able to communicate in English and read technical documentation, as well as write basic emails and reports in English.
- Strong analytical, problem-solving, communication, and coordination skills.
- Responsible, detail-oriented, and able to manage multiple tasks effectively.
- Apply Now & Join Our Team!.
- If you are passionate about technology, enjoy solving IT challenges, and are committed to providing excellent IT support, we would love to hear from you. Please submit your CV and any relevant certifications to join PULSE SILOM CO., LTD.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Business Analysis.
- to join our team. The ideal candidate will play a critical role in analyzing business processes, gathering system requirements, and bridging the gap between business users and technical teams.
- Experience in loan or credit business systems is required.
- Gather and analyze new business requirements from end-users and ensure alignment with business objectives.
- Evaluate and improve existing business processes, particularly in the areas of loan and credit system operations.
- Prepare and execute test cases for SIT (System Integration Testing) and coordinate with developers to resolve issues.
- Develop deployment documentation, ensuring that all changes have been tested and approved before going live.
- Provide user support for system enhancements, incident handling, and problem resolution.
- Act as a business consultant for the development team, helping to ensure solutions meet business needs.
- Contribute to system-related projects, including process improvement initiatives and system upgrades.
- Work closely with key stakeholders and end-users to ensure requirements are clearly understood and met.
- Analyze, document, and map current and future business processes.
- Coordinate effectively between business and technical teams.
- Produce clear and comprehensive documentation including requirement specs, user stories, and test plans.
- Assist in preparing and supporting User Acceptance Testing (UAT).
- Bachelors degree or higher in Business Administration, Computer Science, Information Systems, or a related field.
- 5-7 years of experience as a Business Analyst in the leasing or loan business.
- Proven experience in loan or credit business systems is required.
- Strong knowledge of business analysis methodologies, tools, and documentation techniques.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to manage multiple tasks under limited resources and within tight deadlines.
- In-depth understanding of loan or credit business processes.
- Business requirement analysis and process improvement.
- Solution design and system documentation.
- Familiarity with technical tools for analysis and testing.
āļāļąāļāļĐāļ°:
Microsoft SQL Server, Windows Server, Oracle, Linux, MySQL
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ45,000 - āļŋ50,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļ§āļēāļāđāļāļ āļāļđāđāļĨ āđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļĢāļ°āļāļ Infrastructure āļāļāļāļāļāļāđāļāļĢ āļāļąāđāļ Server,(Unix/Linux/Windows),Network āđāļĨāļ°āļāļļāļāļāļĢāļāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļŦāđāļāļĢāđāļāļĄāđāļāđāļāļēāļāđāļĨāļ°āļĄāļĩāđāļŠāļāļĩāļĒāļĢāļ āļēāļ.
- āļāļđāđāļĨāđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāđāļēāļ Database Infrastructure āļāļāļāļĢāļ°āļāļ Oracle (ERP),MSSQL(HR)āđāļĨāļ°MySQL(āļĢāļ°āļāļāļāļ·āđāļāđ)āļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļŠāļāļąāļāļŠāļāļļāļāđāļĨāļ°āļĢāđāļ§āļĄāļāļģāđāļāļīāļāđāļāļĢāļāļāļēāļĢ Implement āļĢāļ°āļāļ ERP on Cloud (Oracle EBS on OCI)āđāļāļŠāđāļ§āļāļāļāļ Infrastructure āđāļĨāļ°āļāļēāļĢāđāļāļ·āđāļāļĄāļāđāļāļāļąāļāļĢāļ°āļāļ On-premise āđāļāļīāļĄ.
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļđāđāļĨāļĢāļ°āļāļ Backup, Disaster Recovery(DR) āđāļĨāļ°āļāļ§āļēāļĄāļāļĨāļāļāļ āļąāļĒāļāļāļāļĢāļ°āļāļ(Security) āđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļ.
- āļāļđāđāļĨāļĢāļ°āļāļ Infrastructure āļāļĩāđāļŠāļģāļāļąāļāļāļēāļāđāļŦāļāđ āđāļĢāļāļāļēāļ(āļāļēāļāļāļąāļ) āđāļĨāļ°āļāļĨāļąāļāļŠāļīāļāļāđāļē (āļĄāļĩāļāļāļļāļĢāļĩ) āļĢāļ§āļĄāļāļķāļāđāļāļīāļāļāļēāļāđāļāļāļāļīāļāļąāļāļīāļāļēāļ āļ āļŠāļēāļāļēāļāđāļēāļāđ āļāļēāļĄāļāļ§āļēāļĄāļāļģāđāļāđāļ.
- āļāļĢāļ§āļāļŠāļāļ āļ§āļīāđāļāļĢāļēāļ°āļŦāđ āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļīāļāđāļāļāļāļīāļāļāļĩāđāđāļāļīāļāļāļķāđāļāļāļąāļāļĢāļ°āļāļāđāļāđāļāļĒāđāļēāļāļāļąāļāļāđāļ§āļāļāļĩ.
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ (SOP), Network Diagram āđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļĢāļ°āļāļ Infrastructure.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļ Vendor āļāļđāđāđāļŦāđāļāļĢāļīāļāļēāļĢāļĢāļ°āļāļāļāđāļēāļāđ āđāļāđāļ Oracle, Cloud Provider (OCI) āđāļĨāļ°āļāļđāđāđāļŦāđāļāļĢāļīāļāļēāļĢ Network/Security.
- āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāļāļĩāļĄāļāļēāļ IT (Support Team) āđāļāļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļ·āđāļāļāļāđāļ.
- āļāļąāļāļĐāļ°.
- āđāļĨāļ°āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ IT Infrastructure/System Administrator āļāļĒāđāļēāļāļāđāļāļĒ 3-5 āļāļĩ āļāļķāđāļāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļēāļĢāļāļđāđāļĨāļĢāļ°āļāļāļāļāļīāļāļąāļāļīāļāļēāļĢ Unix, Linux āđāļĨāļ° Windows Server āđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ·āđāļāļāļēāļ Database āđāļāđāļ Oracle, Microsoft SQL Server āđāļĨāļ° MySQL (āđāļāļĢāļ°āļāļąāļ Infrastructure/Administration).
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļŦāļĢāļ·āļāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļ Cloud Infrastructure āđāļāļĒāđāļāļāļēāļ° Oracle Cloud Infrastructure(OCI) āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļ Network,Security, Firewall, Backup āđāļĨāļ° Disaster Recovery.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļāđāļāđ.
- āļĄāļĩāļ āļēāļ§āļ°āļāļđāđāļāļģ āļŠāļēāļĄāļēāļĢāļāđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āļāđāļēāļĒāļāļāļāļāļ§āļēāļĄāļĢāļđāđāđāļāđāļāļĩāļĄāļāļēāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩ (āļāđāļēāļ/āđāļāļĩāļĒāļ āđāļāļāļŠāļēāļĢāļāļēāļāđāļāļāļāļīāļ).
- āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāđāļāļāļāļīāļāļąāļāļīāļāļēāļāļāļĩāđāļŠāļēāļāļēāļāļ·āđāļ (āđāļĢāļāļāļēāļāļāļēāļāļāļąāļ,āļāļĨāļąāļāļŠāļīāļāļāđāļēāļĄāļĩāļāļāļļāļĢāļĩ) āđāļāđāļāļēāļĄāļāļ§āļēāļĄāļāļģāđāļāđāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ§āļąāļāļāļąāļāļāļĢāđ - āļĻāļļāļāļĢāđ āđāļĨāļ°āļ§āļąāļāđāļŠāļēāļĢāđāđāļ§āđāļāđāļŠāļēāļĢāđ āđāļāļ Onsite 100 % āđāļāđ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĢāļāđāļāļāļēāļĢāļāļģ Project Implement/Migrate āļĢāļ°āļāļ ERP āļŠāļđāđ Cloud.
- āļĄāļĩ Certificate āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāđāļ OCI,RHCE,MCSA/MCSE āļŦāļĢāļ·āļāđāļāļĩāļĒāļāđāļāđāļē.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļļāļĢāļāļīāļāļāļēāļĢāļāļĨāļīāļ (Manufacturing) āļŦāļĢāļ·āļ FMCE.
āļāļąāļāļĐāļ°:
Microsoft Office
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ30,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āđāļāđāļēāļĢāļ°āļ§āļąāļāļāļĢāļ§āļāļŠāļāļāļāļ§āļēāļĄāļāļĢāđāļāļĄāđāļāđāļāļāļāļĢāļ°āļāļāļāļēāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāđāļāđāļēāļāļāļāļĢāļ°āļāļāļāļēāļ āđāļāļ·āđāļāđāļāđāđāļāļāļąāļāļŦāļē āđāļŦāđāļāļąāļāļāđāļ§āļāļāļĩ āđāļĄāđāđāļŦāđāļĄāļĩāļāļĨāļāļĢāļ°āļāļāļāļąāļāļĢāļ°āļāļāļāļēāļāļāļāļāļāļāļēāļāļēāļĢ.
- āļāļģāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ āļāļēāļĄāļĢāļāļāļāļēāļāļāđāļēāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļąāļāļīāļŦāļāđāļēāļāļĩāđāđāļāđāļāļāļāđāļŦāļāļ·āļāđāļ§āļĨāļēāļāļēāļĢāļāļģāļāļēāļāļāļāļāļīāļāļāļāļāļāļēāļāļēāļĢāļāļąāđāļāļāļēāļĢāļāļģāļāļēāļ āļāļāļāđāļ§āļĨāļēāļāļģāļāļēāļāļāļāļāļīāđāļĨāļ°āđāļāļ§āļąāļāļŦāļĒāļļāļāļāļģāļāļēāļĢ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāļēāļāļāđāļēāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļŠāļāļąāļāļŠāļāļļāļāļŦāļĢāļ·āļāļāļĢāļīāļāļēāļĢ IT.
- Service Minded.
- Specific knowledge and skill / āļāļ§āļēāļĄāļĢāļđāđāđāļāļāļēāļ°āļāļģāđāļŦāļāđāļ.
- āļāļ§āļēāļĄāļĢāļđāđāļāļ·āđāļāļāļēāļāļāļēāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ.
- Microsoft Office.
āļāļąāļāļĐāļ°:
Google Cloud Platform, Business Development, Software Development, Microsoft Azure, Architecture, Negotiation, ERP, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ60,000 - āļŋ80,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Drive the commercial success and technical adoption of our cutting-edge enterprise and retail tech solutions. This dynamic team acts as the frontline of our business growth, bridging the gap between complex customer requirements and innovative technological capabilities. Whether you are driving new business opportunities or designing tailored technical architectures, you will play a pivotal role in delivering transformative IT solutions (Software, System Integration, Cloud, POS, and ERP) to our clients.
- Identify, develop, and close new business opportunities within the enterprise and retail sectors.
- Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
- Present high-level IT solutions, prepare commercial proposals, formulate quotations, and skillfully negotiate contracts.
- Consistently achieve and exceed sales targets (KPIs) while driving revenue growth.
- Analyze deep customer requirements and translate business needs into robust, scalable IT solutions.
- Support the sales team in client meetings by conducting compelling product demonstrations and executing Proof-of-Concept (POC) initiatives.
- Design solution architectures and prepare comprehensive technical proposals and documentation.
- Act as the technical liaison, collaborating closely with internal teams (Developers, Project Managers) and external vendors to ensure successful solution delivery.
- Job.
- Bachelor's degree in IT, Computer Science, Business, or a related field. Possesses a strong foundational understanding of IT services, excellent communication skills, and a highly self-motivated, goal-oriented mindset.
- Proven track record in B2B IT Sales / Solution Sales or as a Pre-Sales Consultant / System Engineer. Capable of handling end-to-end sales cycles, designing complex system integrations, and working effectively under pressure. Good command of English is required.
- Extensive existing client network in the enterprise/retail sector. Capable of closing multi-million baht deals, advising C-level executives on digital transformation strategies, or architecting large-scale multi-cloud and enterprise software deployments.
- B2B Enterprise Sales, Account Management, CRM Management, Negotiation, Commercial Proposal Writing, Client Relationship Management.
- Retail Solutions, POS (Point of Sale) Systems, ERP, System Integration, E-commerce platforms.
- Deep understanding of the Software Development Lifecycle (SDLC), APIs, and Enterprise Infrastructure.
- Knowledge and hands-on experience in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Cloud Architecture Certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, GCP Professional Cloud Architect), ITIL.
- Vendor-specific Sales Certifications (e.g., Microsoft Sales Specialist, AWS Business Professional) or recognized strategic selling credentials.
- All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Install and configure required software, applications and user access.
- Support onboarding and offboarding activities from an IT perspective.
- Maintain proper records of IT equipment and assets.
- Provide timely technical support and troubleshooting to users for hardware, software, applications, network connectivity and related IT issues.
- Diagnose and resolve technical problems within the required response and resolution time.
- Escalate complex issues to the regional MIS team or relevant vendors when necessary.
- Follow up on outstanding issues to ensure proper resolution.
- Perform first-level troubleshooting for network, server and connectivity issues.
- Assist in maintaining system availability, stability and reliable day-to-day IT operations.
- About you.
- Coordinate and conduct basic IT/system training for users.
- Provide guidance on company IT systems, applications, security practices and procedures.
- Support users when new systems, applications, processes or updates are introduced.
- Act as the primary IT contact and liaison for the Bangkok office, working closely with the MIS team in Malaysia.
- Communicate local IT requirements, incidents and operational matters to the regional team.
- Coordinate implementation of regional MIS projects, system changes, upgrades and IT policies in the Bangkok office.
- Ensure company IT security policies, access controls and data protection procedures are followed.
- Support implementation of security updates, software patches and other preventive measures.
- Report potential IT security risks or incidents promptly to the appropriate team.

āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļąāļāļĐāļ°:
Business Development, ERP
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ45,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- HashMicro., a leading software development company revolutionizing the business landscape. We specialize in providing customized and scalable software solutions tailored to specific industries, including ERP, CRM, HRM, and inventory management systems.
- With a focus on simplicity and user-friendliness, our solutions empower businesses to optimize operations, make data-driven decisions, and achieve success. Join our team of dedicated professionals, and be part of a supportive and innovative environment where your skills are valued, and you can make a meaningful impact on the industry.
- We are looking for a driven.
- Business Development Executive (IT Solutions).
- to identify new business opportunities and drive sales growth. In this role, you will engage with prospective clients through meetings, product demonstrations, and consultative discussions to understand their business needs and recommend suitable solutions. You will be responsible for preparing proposals and quotations, following up on sales opportunities, and managing the sales process through to successful closure. You will also build strong relationships with clients and business partners, represent the company at business events, and stay up to date with market trends to support business growth and achieve sales targets.
- āļŠāļĢāđāļēāļāđāļĨāļ°āļāļąāļāļāļēāđāļāļāļēāļŠāļāļēāļāļāļļāļĢāļāļīāļāđāļŦāļĄāđāļāđāļēāļāļāļēāļĢāđāļāđāļēāļāļāļĨāļđāļāļāđāļē āļāļēāļĢāļŠāļēāļāļīāļāļāļĨāļīāļāļ āļąāļāļāđ āđāļĨāļ°āļāļēāļĢāļāļīāļāļāļēāļĄāļāļĨ āđāļāļ·āđāļāđāļŦāđāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒāļāđāļēāļāļĒāļāļāļāļēāļĒ.
- āļāļąāļāļŦāļĄāļēāļĒāđāļĨāļ°āđāļāđāļēāļāļāļĨāļđāļāļāđāļēāđāļāđāļēāļŦāļĄāļēāļĒ āļĢāļ§āļĄāļāļķāļāļāļąāļāļāļĄāļīāļāļĢāļāļēāļāļāļļāļĢāļāļīāļ āđāļāļ·āđāļāļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāđāļĨāļ°āļāļĢāļ°āđāļāđāļāļāļĩāđāļĨāļđāļāļāđāļēāđāļŦāđāļāļ§āļēāļĄāļŠāļģāļāļąāļ.
- āļāļąāļāđāļāļĢāļĩāļĒāļĄāđāļĨāļ°āļāļģāđāļŠāļāļāļĢāļ°āļāļ āļĢāļ§āļĄāļāļķāļāļŠāļēāļāļīāļāļāļĨāļīāļāļ āļąāļāļāđāđāļŦāđāđāļāđāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļĄāļ·āļāļāļēāļāļĩāļ.
- āļāļąāļāļāļģāļāđāļāđāļŠāļāļāļāļēāļāļāļēāļĢāļāļēāļĒāđāļĨāļ°āđāļāđāļŠāļāļāļĢāļēāļāļēāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļāļīāļāļāļēāļĄāļĨāļđāļāļāđāļēāđāļĨāļ°āđāļāļāļēāļŠāļāļēāļāļāļēāļĢāļāļēāļĒāļāđāļēāļāļāļēāļāđāļāļĢāļĻāļąāļāļāđāđāļĨāļ°āļāļĩāđāļĄāļĨāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ āđāļāļ·āđāļāļāļĨāļąāļāļāļąāļāđāļŦāđāđāļāļīāļāļāļēāļĢāļāļīāļāļāļēāļĢāļāļēāļĒ.
- āļāļąāļāļāļģāđāļĨāļ°āļĢāļēāļĒāļāļēāļāļāđāļāļĄāļđāļĨāļāđāļēāļāļĒāļāļāļāļēāļĒāđāļĨāļ°āļāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļēāļāļāļēāļĢāđāļāļīāļāđāļāđāļāļāļĢāļ°āļāļģ.
- āđāļāđāļāļāļąāļ§āđāļāļāļāļāļāļāļĢāļīāļĐāļąāļāđāļāļāļēāļĢāđāļāđāļēāļĢāđāļ§āļĄāļāļēāļāđāļŠāļāļāļŠāļīāļāļāđāļē āļāļīāļāļĢāļĢāļĻāļāļēāļĢ āđāļĨāļ°āļāļīāļāļāļĢāļĢāļĄāļāļēāļāļāļļāļĢāļāļīāļāļāđāļēāļ āđ.
- āļāļģāđāļāļīāļāļāļēāļĢāđāļāļĢāļāļēāļāļēāļāļāļļāļĢāļāļīāļ āļāļīāļāļāļēāļĢāļāļēāļĒ āđāļĨāļ°āļāļąāļāļāļēāļĢāļāđāļāļĢāđāļāļāđāļĢāļĩāļĒāļāļŦāļĢāļ·āļāļāđāļāđāļāđāđāļĒāđāļāļāļēāļāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāļāļēāļāđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāđāļāļīāđāļĄāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļĨāļ°āļāļĨāļĨāļąāļāļāđāļāđāļēāļāļāļēāļĢāļāļēāļĒ.
- āļŠāļĢāđāļēāļāđāļĨāļ°āļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļāļĩāļāļąāļāļāļąāļ§āđāļāļāļāļģāļŦāļāđāļēāļĒāđāļĨāļ°āļāļąāļāļāļĄāļīāļāļĢāļāļēāļāļāļļāļĢāļāļīāļ āđāļāļ·āđāļāđāļāļīāđāļĄāļŠāđāļ§āļāđāļāđāļāļāļēāļāļāļēāļĢāļāļĨāļēāļ.
- āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ (Fresh Graduates are welcome to apply).
- āļĄāļĩāļāļ§āļēāļĄāļŠāļāđāļāļāđāļēāļāļāļļāļĢāļāļīāļāđāļĨāļ°āļāļĢāđāļāļĄāđāļĢāļĩāļĒāļāļĢāļđāđāđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāđāļāļīāļāđāļāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļāđāļāđāļāļāļēāļĢāļāļąāļāļāļēāļĨāļđāļāļāđāļēāđāļŦāļĄāđāđāļĨāļ°āļŠāļĢāđāļēāļāđāļāļāļēāļŠāļāļēāļāļāļļāļĢāļāļīāļ.
- āļĄāļĩāļāļ§āļēāļĄāļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āļĄāļļāđāļāļĄāļąāđāļ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļāļāļąāļāļŠāļđāļāđāļāļāļēāļāļāļēāļĒ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļąāđāļāļāļēāļĢāļāļđāļāđāļĨāļ°āļāļēāļĢāđāļāļĩāļĒāļāđāļāļĢāļ°āļāļąāļāļāļĩāđāļĒāļĩāđāļĒāļĄ.
- āļĄāļĩāļāļļāļāļĨāļīāļāļ āļēāļāđāļĨāļ°āļāļąāļĻāļāļāļāļīāđāļāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļ Microsoft Office āđāļāļĒāđāļāļāļēāļ° Excel āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļāđāļāļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļēāļĒ āđāļĨāļ°āļāļēāļĢāđāļāļĢāļāļēāļāļēāļāļāļļāļĢāļāļīāļ.
- āđāļĢāļĩāļĒāļāļĢāļđāđāđāļāđāļĢāļ§āļāđāļĢāđāļ§ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļŦāļĨāļāđāļŦāļĨāđāļāļāļēāļāļāļēāļĒāđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļāļļāļĢāļāļīāļ.
- āļĄāļĩāļāļ§āļēāļĄāļāļīāļāļĢāļīāđāļĢāļīāđāļĄ āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāđāļāđāļ§āļĒāļāļāđāļāļ āđāļĨāļ°āļĄāļļāđāļāđāļāđāļāļāļĨāļĨāļąāļāļāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļģāđāļŠāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļĩāđāļāđāļēāļŠāļāđāļāđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļĄāļāđāļēāļ§āđāļ.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļēāļĒāļŦāļĢāļ·āļāļāļēāļĢāļāļąāļāļāļēāļāļļāļĢāļāļīāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļŦāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļĢāļ°āļāļ ERP āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Preferred.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļēāļĒāđāļāļ B2B āđāļāļāļļāļĢāļāļīāļ ERP, SaaS, Enterprise Software Solutions āļŦāļĢāļ·āļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāđāļāļāđāļāđāļĨāļĒāļĩ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļąāļāļĐāļ°:
Electronics, Automation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
- Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
- Assist with vulnerability scans, patching, and security audits.
- Help document and improve security processes and incident reports.
- Software Management.
- Support installation, configuration, and patch management for enterprise applications.
- Assist in maintaining software license compliance and inventory records.
- Collaborate with vendors and internal teams for updates and troubleshooting.
- Client & Regional IT Support.
- Provide Tier 1 IT support to end users, escalating complex issues when necessary.
- Assist with troubleshooting network, system, and application issues across multiple countries.
- Ensure timely support coverage for regional offices in VN.
- Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
- Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
- Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
- Familiarity with Windows/Linux systems and software deployment.
- Strong problem-solving skills with attention to detail.
- Good communication skills for supporting regional stakeholders.
- Ability to work collaboratively in a distributed team environment.
- Preferred Skills (Nice to Have).
- Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
- Hands-on experience from internships/projects in IT security or client support.
- Basic scripting (PowerShell, Python, or Bash) for automation tasks.
- Experience with software asset management tools or endpoint management platforms.
- What We Offer.
- Training and mentorship in cybersecurity and enterprise IT support.
- Regional exposure across Southeast Asia and Australia.
- Opportunities for career growth within a dynamic IT environment.
āļāļąāļāļĐāļ°:
Architecture
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ35,000 - āļŋ45,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- IT Infrastructure, Architecture & Design: Maintain and support core infrastructure including servers, virtualization, storage, LAN/WAN, firewalls, switches, wireless networks, internet connectivity and related monitoring tools. Review and understand the overall IT design of corporate and hotel environments, including network topology, VLAN segmentation, server and IT room design, system dependencies, connectivity and integration requirements. Assist in identifying design weaknesses and recommend practical improvements aligned with Corporate IT standards.
- Hotel IT Support & Project Coordination: Provide infrastructure support to existing hotel properties and participate in IT planning for new openings, renovations and major technology projects. Coordinate with hotel IT teams, project stakeholders, vendors and system providers to ensure infrastructure, server rooms, network services, interfaces and operational systems are correctly planned, installed, tested and ready for operation. Act as the corporate point of technical direction for property-level IT staff, ensuring consistent adherence to Corporate IT standards, policies and best practices across all properties, and support technical handover and documentation.
- Service Support - Tier 1 & Tier 2: Provide Tier 1 and Tier 2 service support for corporate users and hotel IT teams. Tier 1 responsibilities include initial diagnosis and resolution of end-user, hardware, Microsoft 365, account, endpoint, printing and connectivity issues. Tier 2 responsibilities include deeper troubleshooting of Windows, network, server, Wi-Fi, VPN, access, system integration and recurring technical issues. Escalate unresolved or specialist issues to senior IT personnel, system owners or external vendors, while tracking progress through to closure and documenting known solutions.
- ITGC Review, Audit & Compliance Support: Support periodic IT General Controls (ITGC) reviews and internal or external IT audits across corporate and hotel environments. Review evidence and operating practices relating to user access, privileged access, password controls, change management, backup and recovery, patching, antivirus/endpoint protection, logging, asset management and other assigned controls. Assist property IT teams in preparing audit evidence, identifying gaps, following up remediation actions and maintaining updated control documentation. The role should be able to understand control design and evaluate whether day-to-day IT practices are operating as intended.
- IT Security & Vulnerability Support: Assist in implementing and maintaining essential security controls including endpoint protection, patch management, secure Wi-Fi, firewall rules, access control and network segmentation. Coordinate with outsourced cybersecurity providers on security alerts, vulnerability assessments, hardening activities and incident response. Support the tracking of remediation actions and raise security or operational risks to Corporate IT when identified.
- Availability, Backup, BCP & DRP: Monitor system availability and infrastructure health, verify backup completion and support periodic recovery testing. Assist with the implementation, maintenance and testing of Business Continuity Plans (BCP), Disaster Recovery Plans (DRP) and technology downtime procedures to improve service resilience across supported locations.
- Documentation, Asset & Vendor Management: Maintain accurate network diagrams, infrastructure records, system inventories, asset information, configuration documentation, support procedures and audit evidence. Coordinate with outsourced IT providers and technology vendors for maintenance, troubleshooting, support cases and project delivery, and ensure issues are followed through within agreed service expectations.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Network Administration, Network Infrastructure, Project Management, Fast Learner, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Managing and maintaining network infrastructure (LAN/WAN, Wi-Fi, Router, Switch) to ensure stable and secure connectivity.
- Handling OS provisioning, including system deployment, configuration, updates, and staging for all user endpoints.
- Installing, modifying, and repairing computer hardware, peripheral devices, and software applications.
- Responding to user queries and technical incidents either in person, via email, or over the phone.
- Investigating, troubleshooting, and swiftly resolving technical issues to meet the defined SLAs (Ticket Resolve).
- Manipulating and optimizing the IT Support queue and ticket distribution to ensure balanced workloads and timely support.
- Following up with users to ensure all reported issues are completely resolved and maintaining high user satisfaction.
- Managing and updating the IT Asset Inventory, including hardware, software licenses, and IT equipment lifecycle tracking.
- Participating in or leading assigned IT projects, infrastructure upgrades, and technology migration initiatives.
- Performing other related IT tasks and ad-hoc duties as assigned by the supervisor (etc.).
- Education: Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or related fields.
- Experience: Minimum of 3 years of experience in IT Support, Application Support, System Support, or Network Administration.
- Good understanding of Network fundamentals (TCP/IP, LAN/WAN, Wi-Fi, Router/Switch configuration).
- Proven experience in OS provisioning, system deployment, staging, and patch management (Windows, macOS, or Linux).
- Strong knowledge of computer hardware, mobile devices, and core corporate software applications.
- Familiarity with Helpdesk Ticketing systems (e.g., Jira, ServiceNow) and IT Asset Management tools.
- Excellent diagnostic, analytical, and problem-solving skills to resolve technical issues under SLA pressure.
- Fast learner with the ability to quickly adapt to new technologies and manage assigned IT projects.
- Excellent communication and interpersonal skills with a strong service-mind attitude.
- Good command of English (both written and spoken) for technical communication.
- Prior experience or knowledge in the Retail Business is highly advantageous.
āļāļąāļāļĐāļ°:
Electronics, Automation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
- Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
- Assist with vulnerability scans, patching, and security audits.
- Help document and improve security processes and incident reports.
- Software Management.
- Support installation, configuration, and patch management for enterprise applications.
- Assist in maintaining software license compliance and inventory records.
- Collaborate with vendors and internal teams for updates and troubleshooting.
- Client & Regional IT Support.
- Provide Tier 1 IT support to end users, escalating complex issues when necessary.
- Assist with troubleshooting network, system, and application issues across multiple countries.
- Ensure timely support coverage for regional offices in VN.
- Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
- Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
- Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
- Familiarity with Windows/Linux systems and software deployment.
- Strong problem-solving skills with attention to detail.
- Good communication skills for supporting regional stakeholders.
- Ability to work collaboratively in a distributed team environment.
- Preferred Skills (Nice to Have).
- Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
- Hands-on experience from internships/projects in IT security or client support.
- Basic scripting (PowerShell, Python, or Bash) for automation tasks.
- Experience with software asset management tools or endpoint management platforms.
- What We Offer.
- Training and mentorship in cybersecurity and enterprise IT support.
- Regional exposure across Southeast Asia and Australia.
- Opportunities for career growth within a dynamic IT environment.
- Subscribe To Our Newsletter.
- Get the latest news about Delta Electronics (Thailand) products, solutions and events!.
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- Get in touch with us.
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āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Energetic, Linux, UNIX, SQL, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ55,000 - āļŋ65,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Monitor application performance and investigate issues arising in production environments.
- Troubleshoot application problems using UNIX/Linux commands, application logs, and SQL queries.
- Work with business users, development teams, infrastructure teams, and external vendors to resolve incidents effectively.
- Manage incidents throughout their lifecycle and ensure resolution within agreed SLAs.
- Conduct root-cause analysis (RCA) and support preventive actions to minimize recurring issues.
- Carry out daily operational tasks, application monitoring, and system health checks.
- Maintain clear and up-to-date incident records, technical documentation, and operational procedures.
- Communicate effectively with both local and international stakeholders in English.
- Identify opportunities to improve application support processes and overall operational efficiency.
- About you.
- Bachelor's degree in Information Technology, Computer Science, or a related discipline.
- 3-6 years of experience in Application Support, Production Support, or a comparable technical support role.
- Previous experience in Banking or Financial Services is mandatory.
- Practical experience working with UNIX/Linux environments.
- Good working knowledge of SQL for troubleshooting, data investigation, and verification.
- Understanding of application support processes, incident management, and production environments.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Customer- and service-oriented approach with the ability to support business users effectively.
- Organized, detail-oriented, and able to manage multiple incidents or priorities.
- Comfortable collaborating within an international and cross-functional environment.
- About us.
- At Amaris Consulting, we believe in creating a positive and engaging workplace where our people can develop, collaborate, and make a meaningful impact. Join an international team representing 110+ nationalities and benefit from diverse perspectives and collaborative ways of working. With 70% of our leaders having started at entry level, we are committed to developing talent and supporting long-term career growth. Develop your skills through our internal Academy and access to more than 250 training modules. Enjoy an energetic workplace with regular afterworks, team-building activities, and opportunities to connect with colleagues. Get involved in our CSR initiatives, including the WeCare Together program, and contribute to projects that make a difference.
- Global Diversity: Join an international team representing 110+ nationalities.
- Trust and Growth: 70% of leaders have started at entry level with commitment to long-term career growth.
- Continuous Learning: Access to internal Academy and more than 250 training modules.
- Vibrant Culture: Regular afterworks, team-building activities, and colleague connection opportunities.
- Meaningful Impact: Involvement in CSR initiatives, including the WeCare Together program.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Samut Prakan.
- Education.
- Bachelor's Degree.
- Salary.
- Negotiable.
- āļāļđāđāļĨāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļŦāđāļāļąāļāļāļđāđāđāļāđāļāļēāļ (Support User).
- āļāļđāđāļĨāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļĢāļ°āļāļ Network, āđāļāļĢāļ·āđāļāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, Notebook, āļāļĨāđāļāļāļ§āļāļāļĢāļāļīāļ (CCTV) āđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāļēāļĢāļŠāļāđāļāļĻāļāļ·āđāļ āđ āđāļāđāļ Printer, Switch, UPS.
- āļāļģāļĢāļļāļāļĢāļąāļāļĐāļēāđāļāļīāļāļāđāļāļāļāļąāļāđāļāļĢāļ·āđāļāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, Notebook, āļāļĨāđāļāļāļ§āļāļāļĢāļāļīāļ (CCTV) āđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāļēāļĢāļŠāļāđāļāļĻāļāļ·āđāļ āđ.
- āļāļīāļāļāļąāđāļāļĢāļ°āļāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļĨāļ°āļāļļāļāļāļĢāļāđāļŠāļēāļĢāļŠāļāđāļāļĻāļāđāļēāļ āđ.
- āļ§āļļāļāļī āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāđāļēāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļĢāļŠāļāđāļāļĻāđāļĨāļ°āđāļāļīāļāļāļēāļ.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļāļāđāļēāļāļāļđāđāļĨāļĢāļ°āļāļāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ 0 - 5 āļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāļēāļāļāđāļēāļ Hardware, Software, Network, CCTV.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļē.
- āļŠāļēāļĄāļēāļĢāļāļāļąāļāļĢāļāļĒāļāļāđāđāļĨāļ°āđāļāļīāļāļāļēāļāļāļģāļāļēāļāļāļāļāļŠāļāļēāļāļāļĩāđāđāļāđ (āļŠāļēāļāļēāļāļĨāļāļļāļĢāļĩ, āļŠāļĢāļ°āļāļļāļĢāļĩ).
- Welfare and Benefits.
- Uniform and Safety Equipment.
- Employee Shuttle Service.
- Canteen.
- Dental Expenses Reimbursement (beyond Social Security coverage).
- Bonus and Annual Salary Review.
- Head office.
- 150 Moo 6, Bang Bo, Samut Prakan 10560,Thailand.
- [email protected].
- Quick Links.
- Popular Links.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Network Infrastructure, System Administration, Electronics, Teamwork, Assembly
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ47,000 - āļŋ70,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
- Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
- Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
- Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
- Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.
- Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.
- Who are we looking for?.
- We are seeking a skilled IT Support Consultant who is passionate about delivering exceptional technical support and ensuring seamless IT operations across a global organization. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a customer-focused mindset. You will be the go-to person for resolving IT issues and supporting digital tools that enable business success.
- What will you be doing?.
- Provide first and second-level technical support for hardware, software, and network-related issues across multiple sites.
- Diagnose, troubleshoot, and resolve IT incidents in a timely manner, escalating complex issues to appropriate support teams when required.
- Support system administration activities, including user account management, access permissions, and system configuration.
- Install, configure, maintain, and troubleshoot PCs, laptops, printers, and approved software applications.
- Provide support for enterprise collaboration tools and applications, including Microsoft 365, Microsoft Teams, and other business systems.
- Maintain accurate documentation of incidents, resolutions, asset information, and system changes within the IT ticketing system.
- Identify and implement opportunities to improve IT processes, service quality, and end-user experience.
- Collaborate with regional and global IT teams to ensure consistent service delivery and adherence to corporate IT standards.
- Assist users with IT-related inquiries and provide guidance on best practices for technology usage and security compliance.
- Support IT projects, system upgrades, and technology deployments as assigned.
- Who Are You?.
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- Ability to communicate effectively in English, both verbally and in writing.
- Strong fundamental IT troubleshooting skills, including end-user computing, hardware, software, and peripheral devices.
- Minimum 2 to 3 years of onsite IT support experience is preferred.
- Basic understanding of network infrastructure, including connectivity, access points, and cabling.
- Hands-on approach with the ability to independently diagnose and resolve technical issues.
- Experience supporting Microsoft 365, Microsoft Teams, and other enterprise applications is an advantage.
- Familiarity with IT ticketing systems and remote support tools.
- Basic understanding of cybersecurity principles, IT security controls, and industry best practices.
- Knowledge of user access management, endpoint security, and cybersecurity awareness practices is an advantage.
- What Competencies Will You Need?.
- Strong problem-solving, communication, and customer service skills.
- Ability to manage multiple tasks and prioritize workload in a fast-paced environment.
- Ability to collaborate effectively with regional and global IT teams.
- Able to commute to the WHA Mega Logistics Center (Theparak Km. 21) for four days per week and provide onsite support at the Pathum Thani office for one day per week on a regular basis.
- We are Offering.
- As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.
- Teamwork.
- At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
- Equal Opportunity Employer.
- All qualified applications will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- IT Helpdesk, maintenance, resolving problems.
- IT Services, IT Set-up.
- English-speaking / international environment.
- Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions.
- Support the internal IT Helpdesk.
- Responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment, including end user support, license tracking, and performing PC maintenance, upgrades and configurations.
- Provide helpdesk support and resolve problems to the end user's satisfaction.
- Monitor and respond quickly and effectively to requests received through the IT helpdesk.
- Modify configurations, utilities, software default settings, etc. for the local workstation.
- Utilize and maintain the helpdesk tracking software.
- Document internal procedures.
- Assist with onboarding of new users.
- Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
- Install, test and configure new workstations, peripheral equipment and software.
- Maintain inventory of all equipment, software and software licenses.
- Report issues.
- Manage PC setup and deployment for new employees using standard hardware, images and software.
- Assign users and computers to proper groups in Active Directory.
- Perform timely workstation hardware and software upgrades as required.
- Bachelor's Degree in Information Systems or related field.
- Minimum 2 years of relevant technical experience.
- Work is normally performed in a corporate work environment.
- Normal corporate hours. On Call work will be required from time to time.
- Good English will be advantage.
āļāļąāļāļĐāļ°:
Analytical Thinking, Automation, Leadership Skill
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Oversee day-to-day support for business-critical applications, ensuring incidents, problems, and service requests are resolved within agreed service levels.
- Drive incident management, root cause analysis, and corrective action implementation to reduce recurring issues.
- Coordinate with infrastructure, development, security, and business teams to resolve application issues and improve service performance.
- Monitor application health, availability, performance, and support tooling to ensure operational stability.
- Promote proactive support practices, including problem prevention, knowledge management, and continuous improvement.
- Evaluate and implement tools, automation, and process improvements that enhance support efficiency and user experience.
- Develop and enforce application support standards, procedures, and best practices.
- Prepare regular operational reports, service metrics, and updates for senior leadership.
- Support release and change management activities, including testing, deployment readiness, and post-release validation.
- Manage support priorities, resources, and escalations to ensure effective service delivery.
- Support audit, compliance, and security-related activities as required.
- Leadership Competencies.
- Drives Results: Delivers stable application support services and ensures timely issue resolution.
- Builds Talent: Coaches and develops team members to strengthen capability and performance.
- Collaborates and Influences: Works effectively across technical and business teams to drive alignment.
- Thinks Strategically: Aligns support priorities with business needs and technology goals.
- Demonstrates Accountability: Owns incident response, governance, and follow-through on actions.
- Champions Improvement: Promotes automation, innovation, and continuous improvement.
- Technical Skills.
- Strong knowledge of application support processes, incident management, and problem management.
- Experience supporting enterprise applications in a production environment.
- Hands-on experience with monitoring, logging, alerting, and service management tools.
- Familiarity with databases, operating systems, middleware, APIs, and integration technologies.
- Understanding of release management, change management, and deployment support.
- Strong troubleshooting and analytical skills to identify and resolve application issues.
- Ability to use automation and scripting to improve support efficiency.
- Soft Skills.
- Strong service mindset with a focus on customer satisfaction and timely support.
- Excellent communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.
- Strong problem-solving and analytical thinking skills.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Collaborative and team-oriented, with the ability to build effective working relationships across functions.
- Proactive, accountable, and detail-oriented in managing support activities and follow-through.
- Adaptable and open to change, with a continuous improvement mindset.
- Strong sense of ownership and commitment to service quality and operational excellence.

āļāļĢāļ°āđāļĄāļīāļāđāļāļīāļāđāļāļ·āļāļ
āđāļāđāļāļ§āđāļēāļāļļāļāļāļ§āļĢāđāļāđāđāļāļīāļāđāļāļ·āļāļāđāļāđāļēāđāļŦāļĢāđ āļāļēāļāļāđāļāļĄāļđāļĨāļāļĨāļēāļāđāļĨāļ°āļāļąāļāļĐāļ°āļāļāļāļāļļāļ
āļĨāļāļāļāļĢāļ°āđāļĄāļīāļāđāļāļīāļāđāļāļ·āļāļ- 1
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āļĨāļāļāļāļģ 5 āļŠāļīāđāļāļāļĩāđāļŦāļĨāļąāļāđāļĨāļīāļāļāļēāļ āļāļĩāļ§āļīāļāļāļļāļāļāļ°āđāļāļĨāļĩāđāļĒāļāđāļāļāļĨāļāļāļāļēāļĨ
āļāļģāđāļāļ°āļāļģāļāđāļēāļāļāļēāļāļĩāļāļāļĢāļīāļĐāļąāļ 7 āđāļāļāļāļĩāđāļāļļāļāđāļĄāđāļāļ§āļĢāļāļģāļāļēāļāļāđāļ§āļĒ
āļāļģāđāļāļ°āļāļģāļāļēāļĢāļŦāļēāļāļēāļāļāļĨāļīāļāđāļāļāļĢāļąāđāļāđāļŦāļāđ āđāļāļīāļāļāļĨāđāļŦāļ§āļ 50 āļāļĢāļīāļĐāļąāļ Top 50 Companies in Thailand 2026
āļāđāļēāļ§āļŠāļēāļĢāđāļŦāļĄāđāđ
