เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• เพศชาย / หญิง อายุ 18-30 ปี.
• วุฒิ ม.6, ปวช., ปวส., ป.ตรี ไม่จำกัดสาขา.
• ยินดีรับพิจารณาผู้ไม่มีประสบการณ์ หรือ มีประสบการณ์อย่างน้อย 1-2 ปี.
• มนุษยสัมพันธ์ดี ชอบพบปะผู้คน มีความคิดสร้างสรรค์.
• มีทักษะในการสื่อสารที่ดี/ชอบเทคโนโลยี.
• สามารถเป็นพนักงานแบบสัญญาจ้างได้.
• ปฏิบัติงาน 6 วัน หยุด 1 วัน ต่อสัปดาห์.
• สามารถขับรถยนต์ได้จะพิจารณาเป็นพิเศษ.
• Recruiter Siriya Inrit (สิริญา อินทร์ฤทธิ์)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

฿15,000 - ฿25,000, มีค่าคอมมิชชั่น

• จัดกิจกรรมส่งเสริมการขายและการตลาดในลักษณะอีเว้น ณ สถานที่ต่าง ๆ ตามที่กำหนด.
• ประชาสัมพันธ์ให้ข้อมูลเกี่ยวกับงานและโครงการต่าง ๆ ของแบรนด์ลูกค้าผู้ว่าจ้าง.
• รับผิดชอบผลงานด้านยอดขาย และเป้าหมายอื่น ๆ ให้เป็นไปตามมาตรฐานที่บริษัทฯ กำหนด.
• รักษาความเป็นมืออาชีพ เพื่อภาพลักษณ์ที่ดีของแบรนด์ลูกค้า.
• ฝึกฝน เรียนรู้ พัฒนาตัวเอง ตามหลักสูตรการฝึกอบรมที่บริษัทฯ มอบหมายให้ เพื่อรักษามาตรฐานในการทำงานที่ดี และมีประสิทธิภาพ.
• ให้บริการลูกค้า และช่วยแก้ไขปัญหาเฉพาะหน้าแก่ลูกค้าอย่างมืออาชีพ.
• สร้าง ฝึกสอนทีมงานขาย รวมถึงบริหารสมาชิกในทีม ให้มีมาตรฐานตามที่บริษัทฯ กำหนด (สำหรับผู้จัดการฝึกหัดฝ่ายขาย และผู้ที่ต้องการเติบโต).
• ชาย-หญิง สัญชาติไทย อายุ 20-30 ปี.
• วุฒิการศึกษาระดับปวส. ถึงปริญญาตรี (ไม่จำเป็นต้องมีประสบการณ์).
• มีทัศนคติที่ดีต่องานขายและการบริการลูกค้า.
• มีทักษะในการสื่อสารที่ดี ชอบพบปะพูดคุยกับผู้อื่น.
• เป็นคนสนุกสนาน กระตือรือร้น ชอบการทำงานเป็นทีม.
• ชอบความท้าทาย และรักความก้าวหน้าเติบโต.
• มีความอดทนต่อคำปฏิเสธ และสิ่งที่เป็นด้านลบได้.
• สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้.
• เงินเดือนประจำ.
• เงินคอมมิชชั่นตามผลงาน และโบนัสต่าง ๆ.
• ประกันสังคม.
• ประกันกลุ่ม (สำหรับผู้ที่ผ่านการทดลองงาน).
• การฝึกอบรมในหลักสูตรต่างๆ เป็นประจำ.
• ค่าเดินทางและที่พัก (ในกรณีปฎิบัติงานต่างจังหวัด).
• โอกาสในการเติบโตก้าวหน้าที่รวดเร็ว.
• โอกาสในการเดินทางไปฝึกงาน ศึกษางานในสำนักงานต่างประเทศ (สำหรับบุคลากรที่ทำผลงานได้โดดเด่น).
• กิจกรรมเบ็ดเตล็ดต่าง ๆ เช่น งานปาร์ตี้พนักงาน กีฬาสี งานปีใหม่ กิจกรรมเพื่อสังคม เป็นต้น.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Responsible & develop and execute global plans for product to meet company objectives by defining strategies & product management; implementing marketing plans, promotions & media plans, budget management. Interaction with advertising agency, analysis of sales trends and others by using innovative marketing strategies to achieve sales target & raise product awareness & market share.
• Ensure operational excellence through input into business management as well as manage marketing budget, P&L responsibility for the categories with a direct control ove ...
• Develop and implement strategy to grow sales, market share and branding.
• Implements and oversees all marketing initiatives within assigned product category including launching of new products.
• Responsible for managing a cross-functional team, Work closely with sales and other functions to ensure that support the company's overall strategy, goal and deliver winning products as well as work with various departments throughout the business involved.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Bachelor degree in Marketing, Business Administration or related fields.
• Must have 3 years of management experience in all aspects of marketing, product management, trade/ channel marketing in related industries or other competitive companies (Prefer candidates from FMCGs companies).
• Proven track record with high volume & reputed companies are must and experience in all aspects of developing and maintaining marketing strategies.
• Must possess the ability to plan, organize and implement marketing projects and programs within assigned product category.
• Requires the ability to disseminate market information and provide the best strategic business plan for product category.
• Comprehensive understanding of marketing to consumer markets.
• Stress tolerance, Drive, Strong organization skills, challenging and good problem solving skill.
• Creative, Self-motivated with high degree of initiative and result-oriented.
• Strong business management skills, Decisive, action-oriented.
• Excellent English proficiency and computer skill.
• Must possess the ability to work in a fast paced environment while possessing a sense of urgency.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Staff, Material Inventory 1 position.
• Staff/Material Inventory
• Coordinate with prototype & distribution team to support 3D cast & material.
• Generate the weekly report to manager and relavent team.
• Ensure the materials is ready and corrective check monthly.
• Physical counting on monthly basis.
• Personal Competencies:Skilled in planning and using planning software and tools, especially EPDM.
• Understanding of manufacturing processes.
• Strong stakeholder management skills (Commercial & Manufacturing).
• Experience from Jewelry process most preferable.
• Skill to Microsoft office, Dynamic AX 2012 shall adventage.
• Good communication and collaboration skill.
• Continuous improvement mindset.
• Proactive approach, logical thinking and can do attitude.
• Experince inventory management is prefer.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Define process routing on job card for test and verify Product Masters with 'Line Extension' and 'Innovation' products to confirm manufacturing capabilities before handover to Pre-production.
• Colaborate with shop floor in Front end process and Finishing process for receive feedback that concern with process control issue.
• Align with Prototyping on process standards to be used in Pre-production (e.g. initial routing, new techniques).
• Ensure creation of samples as required for testing/ for sending to CPH for approval.
• Collaborate with innovation functional specialists to drive innovation in Pandora.
• Define process routing on job card for test and verify Product Masters with 'Line Extension' and 'Innovation' products to confirm manufacturing capabilities before handover to Pre-production.
• Colaborate with shop floor in Front end process and Finishing process for receive feedback that concern with process control issue.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• To coordinate & supporting team for proceed effective product sample in sample line.
• Coordinate with prototype team, product master and sample line to proceed effective product sample ship to Denmark on time delivery.
• Monitoring sample job card status and ensuring timely delivery.
• Follow up and prepare PMQ package to DFM team.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Align with Prototyping on process standards to be used in Pre-production (e.g. initial routing, new techniques).
• Ensure creation of samples as required for testing/ for sending to CPH for approval.
• Collaborate with innovation functional specialists to drive innovation in Pandora.
• Create new workshop of new jewelry technique to Pre-production.
• Create Process guideline, Assembly detail, Stone mapping, Enamel mapping to Design and Product engineering team.
• Create Initial technical data for pre-production phase to Pre-production (Front end and Finishing process).
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Thai Nationality.
• 2-4 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Understanding Markets & Maximizing Revenue.
• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Conducting Daily Reservations Sales Activities.
• Responds to incoming reservations sales opportunities for the property that are outside parameters of the Event Booking Center.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales and Convention Services to process rooming lists and reservation cards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manages wait list and prioritizes order of wait list contacts to be made.
• Prepares work and maintenance orders.
• Providing Exceptional Customer Service.
• Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Provides excellent customer service consistent with the daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Sets a positive example for guest relations.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Handles guest complaints and disputes following the instant pacification procedures.
• Managing and Conducting Human Resource Activities.
• Monitors reservations sales agents while on phone calls.
• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Utilizes all available on the job training tools for employees.
• Creates monthly labor scheduling for team.
• Additional Responsibilities.
• Utilizes applicable intranet for resources and information.
• Creates contracts as required.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
• CORE WORK ACTIVITIES.
• Managing Bar/Lounge Operations.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state and Federal beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.
• Leading Bar/Lounge Team.
• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the Bar/Lounge staff regarding each event.
• Ensuring Exceptional Customer Service.
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
• Managing Human Resource Activities.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
• Skills and Knowledge.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• CORE WORK ACTIVITIES.
• Developing and Maintaining Food and Beverage/Culinary Goals.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Strives to improve service performance.
• Developing and Maintaining Budgets.
• Develops and manages Food and Beverage budget.
• Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Focuses on maintaining profit margins without compromising guest or employee satisfaction.
• Leading Food and Beverage/Culinary Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Serves as a role model to demonstrate appropriate behaviors.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
• Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Empowers employees to provide excellent guest service.
• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
• Managing and Conducting Human Resource Activities.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
• Brings issues to the attention of Human Resources as necessary.
• Ensures employees are treated fairly and equitably.
• Coaches team by providing specific feedback to improve performance.
• Additional Responsibilities.
• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
• OR.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
• Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
• CORE WORK ACTIVITIES.
• Managing Sales Activities.
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs.
• Building Successful Relationships.
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Leadership.
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
• CORE WORK ACTIVITIES.
• Managing Operations.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Implements agreed upon wine / beverage policy and procedures throughout the property.
• Manages in compliance with all applicable wine / beverage and liquor laws.
• Understands wine and beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all beverage policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.
• Leading Team.
• Trains staff on wine / beverage control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.
• Ensuring Exceptional Customer Service.
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
• Managing Human Resource Activities.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.