เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Leads Mobile Online Business team to drive sales growth and deliver premium customer experience at to become the top best-selling brands on Pure Player platforms in Thailand with the best of Samsung's wide range Product Portfolios.
• Manage /grow partnership with key pure players and drive sale through discussion and alignment on campaign goal and plan.
• Optimizes pure player channel effectiveness to maximize online transactions mobile products, lead capture, and overall revenue.
• End to End Responsibility from traffic management, forecast & supply chain execution, promotion and pricing towards execution of programs and partnership management.
• Work closely with pure player partners in Thailand for best outcome.
• Participate in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the e Commerce strategy.
• Manage all aspects of web analytics related to e Commerce and communicate relevant information to team members, executive leadership and cross-functional partners.
• Increases sales by developing and disseminating product information; managing trade show participation; linking customers' experiences; developing advertising programs, including content and graphics, and sales promotions; advocating cross-product integrations and cross selling.
• Build and direct a cohesive team of internal and external personnel to effectively develop e Commerce solutions.
• Market/Channel Complexity.
• Speed up business growth to meet up with rapid growth in online market.
• Ability to balance channel conflict among pure player partners and offline channel.
• Differentiate each pure player platform strategy.
• Leadership Responsibilities (for managerial position).
• Manage internal stakeholders' expectation (director level up) with business strategy, advance planning and routine performance report.
• Work closely with HQ and RHQ for global direction.
• Build team member to be more agile in e-Commerce business while able to manage internal KPIs.
• Skills and Qualifications.
• Degree in e-commerce, business or related degree is essential.
• At least 10 years' previous business experience in e-Commerce capacity or Sales background with strong knowledge in online and pure player.
• Familiarity with best practices and web-based marketing is essential.
• Have systematic and logical approach to problem solving and a capacity to work around problems.
• Enjoy working in a dynamic, rapidly changing environment. Can adapt and respond quickly to a fast-paced setting and customer service-oriented.
• Well organized project management approach.
• Strong communication and ability to influence stakeholders and take on needs across the business.
• Excellent negotiation and communication skills.
• Team player who builds strong, effective partnerships.
• Have strong leadership and coaching skills. Know how to challenge the team to be their best while also working with them to hear their feedback.
• Ability interact with people at all levels of an organization, fostering strong cross-functional teamwork.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• 3 years in ICT products and services Account Sales.
• IOT,Cloud,Cyber Security experience are preferred.
• Excellent in Communication & Negotiation skills.
• Deliver the sale result as a guideline target given through a good sales plan, up-to-date and quality sales pipeline, and effective account strategies.
• Build strong and effective relationships with key important persons of the assigned customer accounts, across all levels, to support the account strategy for the sale result deliver.
• Ensure the satisfaction of customers through an effective customer management practice either regular visit, respond to the issues, and commitments.
• Work closely with teams, managers, and related functions to ensure smooth commitment delivery, problem prevention, and problem solving for the best business results.
• Improve necessary personal skills and knowledge from the available resources, training programs, and other knowledge forms for a better competency to support the business direction.
• Recruiter Patcharin Vanichapornkul (พัชรินทร์ วณิชอาภรณ์กุล)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Increase postpaid subscriber acquisition observing market environment and competition. Implement E2E product and marketing packages both back-end and front-ends.
• Responsible Postpaid tariff package and co-develop products & services to meet customer behaviors and needs.
• Implement new marketing campaigns and manage marketing campaign with Corporate, Channel and Handset teams.
• Recruiter Sunatda Ariyakabuthra (สุณัฐดา อริยกะบุตร)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Responsible for corrective and preventive maintenance Mobile Network, AIS Wifi, Corporate Service, AIS Fibre to continuously and constantly operate.
• Provision Acceptance Test for the mobile network, AIS Wifi, Corporate Service, AIS Fibre which is installed by subcontract.
• Experience 0 - 3 years in Telecommunication Company especially in field maintenance, implementation or networking engineering.
• Skill in Good Analytical, Logic Thinking, Inter-Personal Skill, Command in English, and Computer Skill.
• Have a motorcycle with driving license.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• To operate digital money platform (mPAY,iPAY, ROM, E-Topup, INGWET) including install, configure, and troubleshoot in both system and application layer.
• To maintain security compliance of the system and improve manual operational work to automation.
• To monitor and report application and system performance for capacity planning.
• To work On-call and remote troubleshoot (at night time and weekend ) are additional responsibilities.
• At least 0-4 years experience in system admin, application admin, and application operation (support).
• Skills in Oracle Database Administration, Unix and Linux System Administration, Shell script.
• Able to work under pressure and service mind.
• Good Communication.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Resolve day-to-day technical problems and ensures equipment and machinery compliance with process specifications related to mechanical, machinery, instrument and electrical.
• Perform and assist with corrective maintenance.
• Able to locate and correct problems, works independently.
• Repair and maintenance service for electrical equipment.
• What do I need to qualify for this role? Vocational to Bachelor's Degree in Electrical Engineering, Mechanical Engineering or related field.
• 0-2 years of experience in Preventive Maintenance, Corrective Maintenance and/or Overhaul Maintenance.
• Strong team player and interpersonal skills.
• Fair command of English.
• Basic in MS Office.
• Able to work on shift.
• Organization: Siemens Mobility.
• Company: Siemens Mobility Limited.
• Experience Level: Mid-level Professional.
• Job Type: Full-time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• With respect to FN shop floor improvement, he/she has to identify improvement areas, plan, execute, implement and set the standard for sustainable improvement.
• Find the opportunity for continuous improvment in manufacturing and shop floor management which aim to support the company KPI.
• Support the shop floor weekly plan activity. To ensure resources are utilized effectively and meet the target.
• Experience in pragmatic Lean process improvement, VSM and line balancing preferably.
• Experience working in jewelry manufacturing (not essential).
• Proficiency in Ms Excel: Pivot & Macro, Ms Visio and Ms PowerPoint.
• Good analytical skill and detail-oriented.
• Good communication skill in Thai and English.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Drive Key Performance Indicators of the responsible area to ensure that products/ projects are delivered on time with the highest quality standard and lowest possible cost.
• Monitor production activities toward daily/ weekly/ monthly targets, minimizing costs where possible and ensure the best working practices.
• Daily shop floor presence to clearly visualize the progress and problem of Production situation and quickly adapt in an ever changing.
• Control execution as plan by follow of procedure and WI that register in Pandora system to achieve the target of section/department and including of resourcing management to be effectiveness.
• Leading analysis of concern issue and create short term action that flexible and efficient. To finding the long term action to prevent the repeat issue.
• Report Production Manager in daily production meeting to discuss the numbers achieved compared to target, participate in quality improvement activity (i.e. Fast response and Defect resolution) highly response to issues & concern with corrective action, preventive action, do some analysis on the spot, and follow up to re-assure the execution is accomplished as plan for both day shift and night shift.
• Ensure manufacturing processes such as WI and Routing to align with production plan and procedures to maintain high standards of manufacturing operations.
• D-phase response and transfer new knowledges from Preproduction to mass production phase. Do process Validations to ensure manufacturing processes such as Routing, STD time, process constraints, etc. to align with production plan and procedures to maintain high standards of manufacturing operations.
• Encourage employees by inspiring, motivating, and mentoring them toward best-in-class practice to develop their competencies and attitude.
• Able to be role model and mentoring team toward best-in-class practice to develop their competencies and attitude.
• Execute assignment and project as assigned by Manager.
• Ensure all company's asset are properly maintained and well looked after within responsible area.
• Ensure compliance to all related law, regulations and work rules i.e. labor law, Pandora code of conduct, Disney code of conduct, RJC, BOI, etc. at all time. Consults with Human Resources Department as appropriate.
• Enforce environment, health and Safety in manufacturing at all time.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Prepare Material and tracking development sample making for GBU both Physical and data for issueing material preparation.
• Coordinate with prototype & distribution team to support 3D cast & material.
• Generate the weekly report to manager and relavent team.
• Ensure the materials is ready and corrective check monthly.
• Physical counting on monthly basis.
• Personal Competencies:Skilled in planning and using planning software and tools, especially EPDM.
• Understanding of manufacturing processes.
• Strong stakeholder management skills (Commercial & Manufacturing).
• Experience from Jewelry process most preferable.
• Skill to Microsoft office, Dynamic AX 2012 shall adventage.
• Good communication and collaboration skill.
• Continuous improvement mindset.
• Proactive approach, logical thinking and can do attitude.
• Experince inventory management is prefer.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.
• Pandora Production Co., Ltd.
• 88 Soi Sukhapiban2 Soi31, Kweang Dokmai, Khet Praves, Bangkok 10250 Website: www.pandora.net

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Ensure all reports, data, and activities are in complied with Customs and BOI requirements.
• To supervise to facilitate and conduct import-export activities in accordance with the customs and BOI regulation.
• Initiate to simulate the import / export model by combined the selection of transportation mode /Carrier choice / Customs brokers sourcing especially ex-work term for cost effectiveness.
• Monitoring Customs - BOI formality process and liaising with internal PPT party and external party concern such as customs broker or forwarder.
• To conduct operation process to ensure that raw materials or machines information is matching with import entry declaration, correct HS code declaration and align with BOI approved material and machine master list.
• Monitor and oversee the day-to-day operations and handling of international shipment.
• Assisting in employee review and evaluation process as well as active role in supervising, managing and developing employees in the division.
• To supervise team to solve operation problem and liaise with all relevant functional for long-term solution.
• Assisting in Import-Export Manager to review and evaluation process as well as active role in supervising and developing employees in the division.
• Other assignment to enhance team performance eg. Manpower planning, other analysis.
• Minimum 7 years of demonstrated Logistics experience ( of which minimum 2 years in managerial roles).
• Strong knowledge of complex end to end Supply Chain processes.
• Extended knowledge of Import / Export / BOI regulations.
• Lean (manufacturing) experience.
• Drive the solution to most complex business problems.
• Possess the strategic perspective and create sustained results for Pandora (financial, non-financial).
• Demonstrate ability to make hard decisions, making the right trade-offs.
• Effectively plan and efficiently deliver exceptional work while handling both volume and complexity.
• Is an inspirational leader; practices genuine humility and places the team above their own interests.
• Is self-motivated and hungry enough to work hard; willing to change.
• An ability to lead, manage, motivate, and run own team of talented individuals.
• Strong stakeholder management and communication skills; interact effectively within the organization.
• Good command in English.
• Thank you for your interest in PANDORA and your application to the position above. Our Talent Acquisition team will review your profile for this job opportunity as well as others positions that are suitable to your profile. Should you be selected as a candidate for the position applied, we will notify and contact you for further arrangement. The Company offers an exciting challenge to the right candidate. Please submit your resume to us.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Coordinate and be part of Product Project Groups to deliver the actions need from Aftersales as (Ownership Solution) warranty coverage (align with countries), service ability, technical documentation, training campaigns. And assure bringing the field feedback to drive the quality and service improvements.
• Define and develop tools, equipment, procedures for products care in the field.
• Monitor the performance of products in the field and its interaction with the Consumer and Retailer, providing feedback to factories areas such as Quality, R & D, Desig ...
• Recommend processes and procedures to audit the work orders issued by Service Providers, ensuring proper payment of the warranty and eliminating vulnerability to fraud.
• Liaising with Quality engineers, R&D,Product development, suppliers and other after-sales functions in driving the process in ensuring spare parts availability & continuity in conjunction with product phase-in / phase-out timing,
• Identifying other sources and / or alternative parts in facilitating common usage and reducing duplicated inventory holding of parts that are compatible,
• Product Technical documentation preparation process,
• Minimum QualificationWho You Are
• Bachelor degree in Engineering or Business
• 5-10 Year Experienced in Product Engineering, Aftersales or Quality as well as Experienced in Project development management
• Background in Products knowledge with Focused on Quality and Market orientation
• Good English and Thai proficiency
• Have strong relationship and negotiation skills
• Proven success leading complex change initiatives
• Leadership and team development. Drived to develop technology knowledge and application
• Holistic thinking and Strategic orientation
• Action oriented with a focus on results. Integrity and trust.
• LI-PT1.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿40,000 - ฿60,000

• Setup, installation,configuration ofLaptops and Desktops (Windows OS)including basic computer hardware maintenance.
• Responsible for onboarding process, including creation of accounts, email and other user request services.
• System and network infrastructure troubleshooting, daily monitoring.
• Setup and prepare IT device and environment for staff.
• Diagnose/troubleshoot hardware, software, and network performance.
• Install and configure computer hardware, software, systems, networks, security systems, printers, scanners, mobile phones, telephone systems, display systems, access control system and CCTV.
• Ensure a smooth of work both in head office and site offices.
• Bachelor of Computer Science, Computer Engineering, Information Technology, or related fields.
• At least 3 year of experience.
• Proficiency in English.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Partner with leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity recruitment and selection, and employee relations.
• Coach managers and employees to be consistent with policies/practices, legal considerations.
• Implement and execute employee relations programs/practices that create a positive organizational culture and enable management effectiveness.
• Continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes and the overall business plans.
• Develop and execute a strategic recruitment plan designed to institutionalize the continuous improvement of the business' talent pool.
• Support Rewards team with the coordination and management of benefits plans.
• Facilitate resolution of employee relations issues ;employee concerns and/or grievances.
• Proactively deal with service providers, suppliers and contractors for office and equipment maintenance.
• Manage and allocate funds for office operations and staff engagement.
• Ensure workplace health & safety to prevent health hazard.
• Organize company events, conferences and business trip bookings.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Performs other related duties as required and assigned.
• What you'll need:
• Bachelor's degree or higher in Business Management, Administration, Human Resource.
• At least 5 years' experience in a HR generalist and office management role.
• Excellent verbal and written communication skills.
• Detailed oriented and have the ability to multitask, good time management.
• Strong analytical, problem solving and interpersonal skill.
• Ability to work independently.
• Well versed in Thailand labour law and regulation, stay current on changes in laws and regulations.
• Proficient in both Business level English and Thai.
• What you'll get:
• An environment that values honesty, transparency and respect with awesome co-workers.
• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
• Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
• An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Design the hardware and data requirements for signalling systems.
• Production of Interlocking application data design primarily Westrace and Westlock but may include any IXL from the Siemens suite of products.
• Review and checking of data designs.
• Lead small design teams.
• Assist in the mentoring and development of junior engineering staff.
• Ensure technical and safety standards are maintained in all aspects of signalling system work.
• Support the development and maintenance of design templates and tools.
• Ensure designs meet all functional and configuration requirements.
• Responsible for, or provide input to, production of functional design documentation including system requirements and architecture, interface control, scheme plans, control tables, block design, and analyses as appropriate.
• Ensure design compliance through requirement traceability.
• Ensure data designs meet client technical and operational requirements.
• Identify and raise any potential concerns that could impact Quality, Cost and Delivery.
• Follow design and project quality processes.
• Provide advice and interface to control system and wayside design teams.
• Be involved in design safety risk assessments.
• Identify and assist the resolution of design non-conformances.
• The Candidate.
• Bachelor of Engineering Degree or equivalent in electrical/electronic engineering or relevant technical discipline.
• At least 5 years' experience in an engineering role, ideally in a railway signalling design environment (graduates willing to train may be considered for junior roles).
• Experience with application data design on Westrace and Westlock interlocking is desirable.
• Solid understanding of railway signalling equipment & systems including signals, points, train detection systems, train protection systems, level crossings, PLC based applications. Relay, SSI or other interlocking types.
• Knowledge of interlocking principles.
• Excellent communication and interpersonal skills.
• Excellent planning & organisational skills.
• Self-motivated.
• Working knowledge of computer-aided drafting software (Autocad and Microstation) is desired.
• Organization: Siemens Mobility.
• Company: Siemens Mobility Limited.
• Experience Level: Mid-level Professional.
• Job Type: Full-time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

ฝึกงาน

เงินเดือน:

สามารถต่อรองได้

• Design and engineer system configuration including control system HMI, Database, Train control system and application components to meet customer requirements.
• Assemble and configure hardware components; and support the development and maintenance of design templates and tools.
• Provide remote and on-site support to field teams installing and maintaining complex control system solutions.
• Lead small design teams, assist in the mentoring and development of junior engineering staff.
• Verification of OCS designs and ensure technical and safety standards are maintained in all aspects of OCS system work; and meet all functional and configuration requirements.
• Follow design and project quality processes; and provide advice and interface to signaling design teams.
• Provide input to and production of functional design documentation including system requirements and architecture, interface control, block design, and analyses as appropriate.
• Ensure design compliance through requirement traceability; and OCS designs meet client's technical, operational and compliance requirements.
• Identify and raise any potential concerns that could impact Quality, Cost and Delivery; and assist the resolution of design non-conformances.
• The Candidate.
• Bachelor's Degree in Electrical Engineering, Computer Science, or related/relevant field.
• 3+ years of direct work experience within the railway industry for Operational Control System.
• Working knowledge of Linux Operating system and programming in Object Oriented Languages such as C#/C++, proven experience in Agile methodology and practices.
• Can read and understand programming language/code such as Java Script, Python, C#/C++, XML would be highly regarded.
• Not required to do programming or coding.
• Good oral and written communications, ability to work in a team and independently, ability to meet deadlines.
• Knowledge and/or experience with configuration management tools, requirements management tools and product specific toolset.
• Organization: Siemens Mobility.
• Company: Siemens Mobility Limited.
• Experience Level: Early Professional.
• Job Type: Full-time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

ฝึกงาน

เงินเดือน:

สามารถต่อรองได้

• Design and engineer system configuration including control system HMI, Database, Train control system and application components to meet customer requirements.
• Assemble and configure hardware components; and support the development and maintenance of design templates and tools.
• Provide remote and on-site support to field teams installing and maintaining complex control system solutions.
• Lead small design teams, assist in the mentoring and development of junior engineering staff.
• Verification of OCS designs and ensure technical and safety standards are maintained in all aspects of OCS system work; and meet all functional and configuration requirements.
• Follow design and project quality processes; and provide advice and interface to signaling design teams.
• Provide input to and production of functional design documentation including system requirements and architecture, interface control, block design, and analyses as appropriate.
• Ensure design compliance through requirement traceability; and OCS designs meet client's technical, operational and compliance requirements.
• Identify and raise any potential concerns that could impact Quality, Cost and Delivery; and assist the resolution of design non-conformances.
• The Candidate.
• Bachelor's Degree in Electrical Engineering, Computer Science, or related/relevant field.
• 3+ years of direct work experience within the railway industry for Operational Control System.
• Working knowledge of Linux Operating system and programming in Object Oriented Languages such as C#/C++, proven experience in Agile methodology and practices.
• Can read and understand programming language/code such as Java Script, Python, C#/C++, XML would be highly regarded.
• Not required to do programming or coding.
• Good oral and written communications, ability to work in a team and independently, ability to meet deadlines.
• Knowledge and/or experience with configuration management tools, requirements management tools and product specific toolset.
• Organization: Siemens Mobility.
• Company: Siemens Mobility Limited.
• Experience Level: Early Professional.
• Job Type: Full-time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES.
• Supporting the Leading of Rooms Team.
• Champions the brand's service vision for product and service delivery.
• Monitors and promotes room rates, specials, and promotions at the residence.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
• Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands and complies with loss prevention policies and procedures.
• Contributing Information to Support Managing to Budget.
• Verifies accuracy of room rates to maximize revenue opportunities.
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
• Ensuring Exceptional Customer Service.
• Participates as needed in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service within guidelines.
• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Interacts with guests to obtain feedback on product quality and service levels.
• Managing and Conducting Human Resources Activities.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Room Operations goals to produce desired results.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
• Participates in the employee performance appraisal process.
• Coaches, counsels and encourages employees.
• Interviews and assists in making hiring decisions.
• Participates in employee progressive disciplinary procedures as required.
• Schedules employees to business demands and for tracks employee time and attendance.
• Assists in performing the payroll function.
• Oversees daily shift operations and ensures compliance with all policies, standards and procedures.
• Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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เงินเดือน:

สามารถต่อรองได้

• Thai Nationality.
• 2-4 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Understanding Markets & Maximizing Revenue.
• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Conducting Daily Reservations Sales Activities.
• Responds to incoming reservations sales opportunities for the property that are outside parameters of the Event Booking Center.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales and Convention Services to process rooming lists and reservation cards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manages wait list and prioritizes order of wait list contacts to be made.
• Prepares work and maintenance orders.
• Providing Exceptional Customer Service.
• Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Provides excellent customer service consistent with the daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Sets a positive example for guest relations.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Handles guest complaints and disputes following the instant pacification procedures.
• Managing and Conducting Human Resource Activities.
• Monitors reservations sales agents while on phone calls.
• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Utilizes all available on the job training tools for employees.
• Creates monthly labor scheduling for team.
• Additional Responsibilities.
• Utilizes applicable intranet for resources and information.
• Creates contracts as required.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.