เงื่อนไขการค้นหา

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Ads, Facebook Marketing, Digital Marketing, Market Research, Marketing Strategy, Thai, English

ประเภทงาน:

งานประจำ

• Set up, manage, and optimize Google Ads and Facebook Ads campaigns.
• Conduct audience research, keyword planning, and targeting setup.
• Analyze campaign performance (CTR, CPC, ROAS, CPA, etc.) and learn to optimize results.
• Monitor ad performance daily and prepare monthly reports for clients.
• Collaborate with content and design teams to refine ad creatives.
• A/B test copies, creatives, and audiences.
• Assist in developing and executing marketing plans to grow our company brand.
• Help create content or ideas for Beyond Digital s own social media, ads, and promotions.
• Stay updated on trends, algorithm updates, and industry benchmarks..
• Bachelor s degree in Marketing, Business Development, or related field.
• 6 months-1 year of experience in digital marketing (New Grads are welcome!).
• Strong interest in Meta Ads and Google Ads.
• Familiarity with Ads Manager, Google Ads, or other digital ad platforms.
• Strong organizational skills and attention to detail.
• Good communication skills; English communication is a plus.
• Able to multitask and manage shifting priorities.
• Comfortable with Microsoft Office or Google Workspace.
• Positive attitude and a willingness to learn and grow.
• Experience in agency environments is a plus.
• Must be able to work on-site at our office in Bangkae, Bangkok.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Digital Marketing, SEM, Google Analytics, Facebook Marketing, English

ประเภทงาน:

งานประจำ

• Manage paid digital marketing campaigns across all social media platforms and search engine marketing channels on behalf of our clients.
• Create a strategic media plan to meet the company's marketing objectives.
• Identify the right target audiences and communication channels - Monitor both social media campaign and performance media campaign.
• Create and optimize facebook/instagram ads, Line OA, Tiktok Ads, Lazada/Shopee Ads, and Google SEM GDN campaigns.
• Manage advertising budget and make sure to meet our KPIs both short and long term.
• Analyze media performance and generate analytic weekly and monthly reports.
• Provide support and recommendations for our digital marketing team.
• Leverage analytics tools (including, but not limited to Facebook Insights, Facebook Ad Manager, Google Ads, Google Analytics, etc.) to determine the effectiveness of campaigns and promotions across all channels.
• Additional skill like SEO & certified by Ad platofrm is a plus i.e.Google Ads, Google Analytics Certification, Facebook Blueprint.
• Manage budget allocations and bid parameters to deliver the most efficient results.
• Explore new ideas based on insights gained from campaign management.
• Pulls and analyzes campaign performance reports to inform daily optimizations and testing recommendations.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

ฝึกงาน

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SEO, Finance, Statistics

ประเภทงาน:

งานประจำ

• Support annual, monthly, weekly, and daily E-commerce planning across key KPIs including Revenue, Net Sales, Units, Orders, Traffic, Conversion, Markdowns, Returns, and Cancellations.
• Build and maintain forecasting models using historical trends, commercial assumptions, and campaign planning.
• Support monthly rolling forecasts, latest estimates, and landing calculations with clear visibility on risks and opportunities.
• Drive forecasting discipline through structured assumption tracking and variance analysis.
• PERFORMANCE TRACKING & ANALYSIS.
• Track weekly and daily performance versus plan and highlight risks to monthly landing.
• Conduct deep-dive analysis across traffic, conversion, assortment, promotional mechanics, and operational metrics.
• Prepare performance insights to support weekly trading discussions and monthly business reviews.
• MARKETPLACE & TRADING ALIGNMENT.
• Work closely with Marketplace teams that execute day-to-day platform operations.
• Ensure marketplace performance is accurately reflected in plans, forecasts, and reporting.
• Support alignment of promotional phasing and campaign performance tracking.
• CROSS-FUNCTIONAL COLLABORATION.
• Partner closely with Buying and Merchandising teams on product performance and commercial assumptions.
• Work with Media and Digital teams to embed traffic and conversion assumptions across paid, organic, SEO, direct, and CRM channels.
• Collaborate with Finance on monthly landing updates and performance reporting.
• Work with EM Hub teams across Analytics, Data Solutions, and Operations to ensure data accuracy and execution alignment.
• WHAT SUCCESS LOOKS LIKE.
• Accurate and reliable monthly forecast landings.
• Strong discipline in planning assumptions and forecasting models.
• Clear and proactive communication of risks and opportunities.
• High quality performance analysis supporting commercial decisions.
• On-time delivery of plans, forecasts, and performance updates.
• WHO YOU ARE.
• Bachelor s degree in Business, Economics, Statistics, Mathematics, Engineering, or a related quantitative discipline.
• Minimum 3 years of experience in E-commerce, commercial planning, forecasting, analytics, retail, or marketplace environments.
• Strong understanding of E-commerce and commercial KPIs.
• Advanced Microsoft Excel skills (mandatory) for modelling, forecasting, and deep-dive analysis.
• Strong working knowledge of PowerPoint for communicating insights and recommendations.
• Exposure to Power BI, SQL, Databricks, or dashboarding tools is a plus.
• Strong analytical thinking and problem-solving mindset.
• High ownership, integrity, and attention to detail.
• Comfortable working in fast-paced, multi-stakeholder environments.
• REPORTING & SETUP.
• REPORTS TO.
• Planning leadership, E-commerce Leads, Finance, Marketplace teams, Buying & Merchandising, Media, Analytics, Data Science, Digital Operations, EM Hub, & cluster market teams. No direct reports. WHY THIS ROLE.
• This role is ideal for someone who enjoys working deeply with numbers, building forecasting models, and translating data into clear commercial insights. You will work at the intersection of planning, analytics, and commercial execution across Southeast Asia and Pacific markets. As part of adidas - a globally iconic sports brand - this role offers strong exposure to regional E-commerce operations and a clear pathway toward future planning, analytics, and commercial leadership opportunities.AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Senior Specialist, E-Commerce Planning Forecasting & Analytics BRAND: LOCATION: Bangkok TEAM: Data STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 542276 DATE: Mar 17, 2026