เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Network Administration, Network Infrastructure, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿25,000 - ฿35,000

• Key Responsibilities:
• Provide full specter of 1st line onsite and remote IT-support for Foodpanda Thailand team.
• Constantly document and keep up-to-date the IT-related information in foodpanda Thailand (forms will be provided by the headquarter team).
• Be responsible for local quality of service and performance management - delivery times, success rates and customer satisfaction.
• Provide onsite support for HQ IT-team with 2nd -3rd line tasks: turn on/off computers and network equipment, reconnect cables, perform print/scan tests etc.
• Informing in time about upcoming important IT-involved events: massive onboardings, openings/closings/relocating/resizing of the offices, new IT-related requirements like faster Internet access or local data storages.
• Other ad-hoc tasks about IT service/equipment.
• Bachelor s degree in Information Technology or related field.
• Native Thai and have excellent level of spoken and written English (to coordinate with the headquarter in Berlin).
• 1-2 years experience in IT-service desk 1st line.
• Basic knowledge about TCP/IP networks, MS Windows 10 and Mac OS X operating systems.
• Basic knowledge of routine IT diagnostics/maintenance.
• What we offer:
• Unlimited foodpanda vouchers.
• Flexible working hours.
• Types of leave: birthday, bereavement, personal, business, paternity, maternity.
• Medial insurance and yearly health check.
• Free gym membership.
• eLearning platform.
• Free office massages, food and drinks every Friday.