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ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
- We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
- Why this Role.
- This role re-imagines traditional IT operations by positioning you as the team's core "Builder" and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
- Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
- By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
- Endpoint Security & UEM Architecture.
- UEM Management: Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
- UEM Lifecycle Management: Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
- Policy Enforcement: Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
- Threat Mitigation: Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
- Documentation: Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
- Automation & System Integration.
- Workflow Automation: Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
- System Integration: Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
- System Configuration & Enhancement: Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
- Testing & Quality Assurance: Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
- Operations & Optimization.
- Problem Solving: Analyze and resolve complex technical glitches related to API integrations and scripts.
- Performance Monitoring: Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
- What You'll Need.
- Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
- 1-3 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
- Passion for Coding and Scripting Strong hands-on coding skills in Python, Google Apps Script, or PowerShell, along with SQL fundamentals.
- Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
- Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
- Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
- Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
- Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
- What Sets You Apart.
- GenAI & AI Innovation Mindset: Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
- Proactive Builder Mentality: Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
- Security-First Automation Vision: Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Google Cloud Platform, Business Development, Software Development, Microsoft Azure, Architecture, Negotiation, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive the commercial success and technical adoption of our cutting-edge enterprise and retail tech solutions. This dynamic team acts as the frontline of our business growth, bridging the gap between complex customer requirements and innovative technological capabilities. Whether you are driving new business opportunities or designing tailored technical architectures, you will play a pivotal role in delivering transformative IT solutions (Software, System Integration, Cloud, POS, and ERP) to our clients.
- Job Responsibilities.
- Identify, develop, and close new business opportunities within the enterprise and retail sectors.
- Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
- Present high-level IT solutions, prepare commercial proposals, formulate quotations, and skillfully negotiate contracts.
- Consistently achieve and exceed sales targets (KPIs) while driving revenue growth.
- Analyze deep customer requirements and translate business needs into robust, scalable IT solutions.
- Support the sales team in client meetings by conducting compelling product demonstrations and executing Proof-of-Concept (POC) initiatives.
- Design solution architectures and prepare comprehensive technical proposals and documentation.
- Act as the technical liaison, collaborating closely with internal teams (Developers, Project Managers) and external vendors to ensure successful solution delivery.
- Bachelor's degree in IT, Computer Science, Business, or a related field. Possesses a strong foundational understanding of IT services, excellent communication skills, and a highly self-motivated, goal-oriented mindset.
- Proven track record in B2B IT Sales / Solution Sales or as a Pre-Sales Consultant / System Engineer. Capable of handling end-to-end sales cycles, designing complex system integrations, and working effectively under pressure. Good command of English is required.
- Extensive existing client network in the enterprise/retail sector. Capable of closing multi-million baht deals, advising C-level executives on digital transformation strategies, or architecting large-scale multi-cloud and enterprise software deployments.
- B2B Enterprise Sales, Account Management, CRM Management, Negotiation, Commercial Proposal Writing, Client Relationship Management.
- Retail Solutions, POS (Point of Sale) Systems, ERP, System Integration, E-commerce platforms.
- Deep understanding of the Software Development Lifecycle (SDLC), APIs, and Enterprise Infrastructure.
- Knowledge and hands-on experience in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Cloud Architecture Certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, GCP Professional Cloud Architect), ITIL.
- Vendor-specific Sales Certifications (e.g., Microsoft Sales Specialist, AWS Business Professional) or recognized strategic selling credentials.
- All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
- https://www.careers-page.com/gosoftthailandcoltd.
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Business Analysis.
- to join our team. The ideal candidate will play a critical role in analyzing business processes, gathering system requirements, and bridging the gap between business users and technical teams.
- Experience in loan or credit business systems is required.
- Gather and analyze new business requirements from end-users and ensure alignment with business objectives.
- Evaluate and improve existing business processes, particularly in the areas of loan and credit system operations.
- Prepare and execute test cases for SIT (System Integration Testing) and coordinate with developers to resolve issues.
- Develop deployment documentation, ensuring that all changes have been tested and approved before going live.
- Provide user support for system enhancements, incident handling, and problem resolution.
- Act as a business consultant for the development team, helping to ensure solutions meet business needs.
- Contribute to system-related projects, including process improvement initiatives and system upgrades.
- Work closely with key stakeholders and end-users to ensure requirements are clearly understood and met.
- Analyze, document, and map current and future business processes.
- Coordinate effectively between business and technical teams.
- Produce clear and comprehensive documentation including requirement specs, user stories, and test plans.
- Assist in preparing and supporting User Acceptance Testing (UAT).
- Bachelors degree or higher in Business Administration, Computer Science, Information Systems, or a related field.
- 5-7 years of experience as a Business Analyst in the leasing or loan business.
- Proven experience in loan or credit business systems is required.
- Strong knowledge of business analysis methodologies, tools, and documentation techniques.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to manage multiple tasks under limited resources and within tight deadlines.
- In-depth understanding of loan or credit business processes.
- Business requirement analysis and process improvement.
- Solution design and system documentation.
- Familiarity with technical tools for analysis and testing.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
- Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
- We are seeking a highly motivated and experienced IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for defining, launching, and managing the success of our products. You will work closely with cross-functional teams including design, engineering, sales, and marketing to ensure our products meet market and customer needs.
- Join us and shape the next chapter of learning in Thailand.
- What You'll Drive.
- ให้การสนับสนุนการใช้งานคอมพิวเตอร์และอุปกรณ์ต่าง ๆ ในแต่ละวันตามคำขอของผู้ใช้งาน.
- ดูแลและบำรุงรักษาข้อมูลสินทรัพย์ (Asset Inventory).
- ซ่อมแซมหรือเปลี่ยนฮาร์ดแวร์ที่ชำรุด และประสานงานกับผู้จำหน่าย (หากจำเป็น).
- ตรวจสอบและดูแลให้มั่นใจว่าการดำเนินงานเป็นไปตามข้อกำหนดการตรวจสอบ (Audit) และข้อบังคับต่าง ๆ.
- อัปเดตคู่มือทางเทคนิคที่เกี่ยวข้องกับการปฏิบัติงาน ขั้นตอน และแผนผังเครือข่าย.
- สนับสนุนและแก้ไขปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครื่องพิมพ์สำหรับคอมพิวเตอร์ตั้งโต๊ะ (PC) และโน้ตบุ๊ก.
- สนับสนุนการทำงานของผู้ใช้งานระยะไกล (Remote Users) ทั้งการใช้งาน RDP/VDI และ VPN.
- ให้การสนับสนุนการใช้งาน Google Meet, Zoom และ Workplace.
- ติดตั้งและอัปเกรดซอฟต์แวร์/ระบบปฏิบัติการที่จำเป็นตามมาตรฐานของ Learn Corporation.
- จัดการบัญชีผู้ใช้งาน Active Directory สำหรับพนักงานทุกคน รวมถึงการสร้าง/ลบ บัญชี การดูแลบัญชี การตั้งค่า Distribution List/Mailbox/SMTP และการสร้าง/จัดการกลุ่มและสิทธิ์การเข้าถึง.
- ประกอบ/กำหนดค่า และติดตั้งซอฟต์แวร์สำหรับ PC/โน้ตบุ๊ก.
- สนับสนุนการใช้งานผลิตภัณฑ์ของ Google, Windows 10/11, MacOS, และ Ubuntu.
- ติดตั้งและให้การสนับสนุนแอปพลิเคชันเดสก์ท็อปต่างๆ ทั้งของ Microsoft และแอปพลิเคชันเฉพาะทาง.
- ดำเนินการ Rollout และ Patching ระบบปฏิบัติการเมื่อจำเป็น.
- ดำเนินการย้ายสำนักงาน/โต๊ะทำงาน รวมถึงการย้ายอุปกรณ์ IT ทั้งหมดตามการย้ายที่ตั้งของผู้ใช้งาน/ทีม.
- สามารถเดินทางไปปฏิบัติงานสนับสนุน ณ สาขาในกรุงเทพฯ ปริมณฑล และต่างจังหวัดได้.
- What You'll Bring.
- สำเร็จการศึกษาระดับปริญญาตรี สาขาวิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้านการติดตั้งและดูแลระบบโครงสร้างพื้นฐานด้าน IT รวมถึงการซ่อมคอมพิวเตอร์ 0-2 ปี.
- มีทักษะความสัมพันธ์ระหว่างบุคคลที่ดี และสามารถสื่อสารกับพนักงานได้ทุกระดับ.
- มีความตระหนักรู้ด้านวัฒนธรรมที่หลากหลาย และสามารถทำงานร่วมกับผู้คนจากวัฒนธรรมที่แตกต่างกันได้.
- มีทัศนคติที่มุ่งมั่นในการพัฒนาตนเอง และมีความคิดริเริ่มเชิงรุกในการคาดการณ์และแก้ไขปัญหา.
- มีทักษะการอ่านภาษาอังกฤษในระดับพอใช้.
- กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
- บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Business Development, Microsoft Office, Salesforce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conduct outbound calls and emails to prospective customers to introduce the company's learning solutions.
- Schedule meetings and product demonstrations for the sales team.
- Maintain regular contact with prospects to nurture relationships and move opportunities forward.
- Prepare proposals, quotations, presentations, and other sales materials.
- Support the sales team in managing opportunities throughout the sales cycle.
- Update and maintain accurate customer and prospect information in the CRM system.
- Assist with contract administration and sales documentation.
- What we're looking for.
- Bachelor's degree in Business, Marketing, Communications, Education, or a related field.
- 1-3 years of experience in Sales Support, Telemarketing, Business Development, or a related role.
- Good communication skills in English is a plus.
- Comfortable making outbound calls and speaking with prospective customers.
- Proficiency in Microsoft Office and CRM systems such as Salesforce or HubSpot is a plus.
- Strong organizational skills and attention to detail.
- Positive attitude, willingness to learn, and customer-focused mindset.
ทักษะ:
Digital Marketing, Javascript, SEO, PHP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide basic WordPress support which involves troubleshooting errors and helping clients set up features on their site via email, chat and calls, resolving issues related to their WordPress sites.
- Conduct regular site updates and maintenance on the Elementor platform and other WordPress builders.
- Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates.
- Work closely with the development team to handle more complex issues or site enhancements.
- Participate in ongoing training to stay current with WordPress and Elementor developments.
- Provide excellent customer service, maintaining high customer satisfaction ratings.
- Proven experience as a WordPress Support Specialist or similar role.
- Strong knowledge of WordPress, including themes, plugins, and core updates.
- Proficient in HTML, CSS, JavaScript, and PHP.
- Experience with the Elementor platform.
- Exceptional problem-solving skills and attention to detail.
- Excellent written communication skills for customer support.
- Ability to work in a team and handle multiple tasks concurrently.
- Familiarity with SEO services and Google Ad services is a plus.
- Pronto company website: https://www.www.prontomarketing.com.
- Culture and working at Pronto: https://www.prontomarketing.com/careers/.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Meet Deadlines
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Job Description Specialist, International Labeling Support The Opportunity Exciting opportunity to join an innovative and trusted Global biopharmaceutical company Permanent Full-time opportunity Work autonomously whilst being supported, encouraged and being part of a trusted Global leading Pharmaceutical organization The Specialist, International Labeling Support (ILS) will partner cross functionally within Global Regulatory Affairs & Clinical Safety (GRACS) and cross divisionally where applicable to ensure Labeling and Artworks regulatory operational activities within scope of ILS ...
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the Charge: Act as the key expert for resolving complex technical issues across our digital platforms, including Web, Mobile, AI, and Data Analytics.
- Own the Solution: Drive the entire incident lifecycle from initial diagnosis and root cause analysis to implementing long-term preventative fixes, ensuring all issues are resolved within SLA.
- Analyze and resolve production issues and data and execute queries to correct data, highly complex business requirements, and request (bug, support, modification, enhan ...
- Prioritize for Impact: Strategically manage and prioritize incidents, enhancements, and user requests to align with critical business goals.
- Document issue summary, Communicate with stakeholders on a regular basis with status reports.
- Provide data preparation, update master data, and configuration.
- Ensure the production environment: Proactively monitor our application production environments to guarantee system health, stability, and readiness.
- Assist in new implementations, installations, upgrades, and migrations of systems.
- Assist in the rollout of existing applications.
- Attain good levels of feedback with business users and internal stakeholders.
- Communicate with stakeholders on a regular basis with status reports.
- Escalate or delegate issues in a timely manner if needed.
- Coordinate testing as needed for support.
- Provide training to users and team.
- Be a central point of contact for production application support on assigned applications.
- Follow up with the development team, users, and perform testing until incidents are closed.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ตรวจสอบ กลั่นกรอง และจัดลำดับความสำคัญของเอกสาร รายงานการประชุม บันทึกขออนุมัติ หนังสือเข้า หนังสือออก และเอกสารจากหน่วยงานต่าง ๆ ก่อนนำเสนอผู้บริหารหรือผู้เกี่ยวข้องตามขั้นตอนที่กำหนด.
- ประสานงานกับหน่วยงานภายในและภายนอกองค์กร เพื่อสนับสนุนภารกิจของสำนักประธานเจ้าหน้าที่บริหารให้ดำเนินไปอย่างราบรื่น.
- ติดตามความคืบหน้าของงานที่ได้รับมอบหมายจากผู้บริหารหรือสำนักประธานเจ้าหน้าที่บริหาร รวมถึงประสานผู้เกี่ยวข้องและรายงานสถานะงานตามความเหมาะสม.
- เตรียมข้อมูล เอกสาร และประสานงานที่เกี่ยวข้องกับการประชุม หรือกิจกรรมของสำนักประธานเจ้าหน้าที่บริหารตามที่ได้รับมอบหมาย.
- เข้าร่วมประชุมหรือเป็นผู้แทนผู้บริหารในการประชุมตามที่ได้รับมอบหมาย พร้อมสรุปประเด็นสำคัญ และประสานการดำเนินงานต่อเนื่องกับหน่วยงานที่เกี่ยวข้อง.
- ต้อนรับและอำนวยความสะดวกแก่บุคคลภายในและภายนอกองค์กรที่มาติดต่อประธานเจ้าหน้าที่บริหารหรือสำนักประธานเจ้าหน้าที่บริหาร ณ พื้นที่สำนักงานหรือตามสถานที่ที่ได้รับมอบหมาย.
- ประสานงานด้านสถานที่ ห้องประชุม อุปกรณ์ เอกสาร และสิ่งอำนวยความสะดวกต่าง ๆ เพื่อรองรับการประชุม การเข้าพบ หรือกิจกรรมที่เกี่ยวข้องกับประธานเจ้าหน้าที่บริหาร.
- สนับสนุนงานกิจกรรม งานพิธีการ งานรับรอง และงานเฉพาะกิจต่าง ๆ ที่เกี่ยวข้องกับประธานเจ้าหน้าที่บริหาร.
- ควบคุม ดูแล และจัดเก็บข้อมูล เอกสาร และแฟ้มงานของสำนักประธานเจ้าหน้าที่บริหารให้เป็นระบบ ปลอดภัย เป็นระเบียบ และสะดวกต่อการติดตาม ค้นหา และอ้างอิง.
- รักษาและพัฒนามาตรฐานการรับรอง การบริการ และภาพลักษณ์ของสำนักประธานเจ้าหน้าที่บริหารให้มีความเป็นมืออาชีพ.
- ปฏิบัติงานอื่น ๆ ที่เกี่ยวข้องตามที่ได้รับมอบหมาย.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาบริหารธุรกิจ รัฐศาสตร์ อักษรศาสตร์ ศิลปศาสตร์ การจัดการ หรือสาขาอื่นที่เกี่ยวข้อง.
- มีประสบการณ์ด้านงานเลขานุการผู้บริหาร งานบริหารสำนักงาน งานประสานงาน หรืองานสนับสนุนผู้บริหาร อย่างน้อย 7 ปี.
- มีทักษะภาษาอังกฤษในระดับดี สามารถอ่าน-เขียน ทำความเข้าใจ และตรวจสอบเอกสารภาษาอังกฤษที่เกี่ยวข้องกับงานผู้บริหารได้ รวมถึงสามารถสื่อสาร ประสานงาน และต้อนรับผู้มาติดต่อชาวต่างชาติได้อย่างเหมาะสม.
- มีความสามารถในการตรวจสอบ กลั่นกรอง จัดทำ และจัดเก็บเอกสารได้อย่างถูกต้อง เป็นระบบ และรอบคอบ.
- มีทักษะการประสานงานและการสื่อสารที่ดี สามารถติดต่อประสานงานกับผู้บริหาร หน่วยงานภายใน และบุคคลภายนอกได้อย่างเหมาะสม.
- สามารถติดตามงาน จัดลำดับความสำคัญ และบริหารเวลาได้ดี โดยเฉพาะในงานที่มีความเร่งด่วนหรือมีรายละเอียดจำนวนมาก.
- มีความละเอียดรอบคอบ มีความรับผิดชอบสูง และสามารถรักษาความลับของข้อมูลได้เป็นอย่างดี.
- มีบุคลิกภาพดี สุภาพ มีใจบริการ และสามารถดูแลการรับรองผู้บริหารหรือแขกผู้มาติดต่อได้อย่างมืออาชีพ.
- สามารถใช้โปรแกรม Microsoft Office และเครื่องมือดิจิทัลที่เกี่ยวข้องกับงานเอกสาร การสื่อสาร และการติดตามงานได้ดี.
- หากมีประสบการณ์สนับสนุนงานผู้บริหารระดับสูง งานพิธีการ งานรับรอง หรืองานในสำนักงานผู้บริหาร จะได้รับการพิจารณาเป็นพิเศษ.
ทักษะ:
Software Development, DevOps, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide expert level 2 technical support for various LMWN products to customers and internal partners.
- Analyze issues from Customer Service (level 1), identify the root cause, lead the investigation and own the problem resolution.
- Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
- Follow all policies and procedures for managing and raising customer issues to reduce resolution times by following the best practices and SLAs.
- Work with all stakeholders to enhance customer's support experiences.
- Call out major, elusive, and recurrent issues that are impacting clients.
- Contribute product/technical troubleshooting knowledge-based articles for internal teams.
- Able to work shifts and on weekends including holidays (a rotation basis).
- Proven experience in Application Support, DevOps, or SRE team.
- Logical problem solver who is self-motivated and a strong contributor within a team.
- Proactive, initiative, and willing to learn new things.
- Ability to work in a fast-paced environment and still be able to maintain quality of work.
- Solid understanding of operating systems, networks, and SQL (knowledge of any programming language is a plus).
- Familiar with troubleshooting and monitoring tools (Kibana, Grafana) are a plus.
- Experience in a customer service environment and having outstanding Customer Service skills thorough knowledge of incident/problem/change processes.
- Experience with Food Delivery Business or POS would be an advantage.
- Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
- Ability to partner with business and technology stakeholders to successfully deliver projects or resolutions to customer concerns.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Google Analytics, Purchasing, Automation, YouTube, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Thailand | IT Applications.
- About the Role.
- The Sr. Specialist, IT Applications (SAP MM & Integration) is responsible for sustaining and advancing DKSH's SAP-enabled business operations across Thailand, ensuring application stability, seamless system integrations, and continuous improvement. This role is a critical enabler of business continuity and contributes directly to DKSH's digital transformation agenda and SAP application roadmap.
- What You Will Deliver.
- Provide end-to-end application support for SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO) modules, ensuring consistent system stability and uninterrupted business operations.
- Analyze business requirements and translate them into effective SAP solutions that align with business objectives and Group IT standards.
- Configure, test, and optimize SAP MM processes to drive operational efficiency and process consistency across the organization.
- Design, monitor, and troubleshoot SAP PI/PO interfaces and message mappings to ensure reliable and accurate system integration.
- Investigate and resolve production issues through structured root cause analysis and timely implementation of corrective actions.
- Manage SAP change requests, System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, transport management, and deployment processes.
- Collaborate with business users, functional teams, global IT, and technical teams to deliver enhancements and project outcomes with quality and on schedule.
- Prepare and maintain functional specifications, technical documentation, and support procedures; deliver user training when required.
- Ensure compliance with IT policies, audit requirements, security controls, and application governance standards.
- Support business continuity planning, disaster recovery activities, and application risk management initiatives.
- Build strong relationships with business stakeholders, regional IT teams, and external partners to promote collaboration and customer-centric service delivery.
- Contribute recommendations and subject matter expertise to support decision-making and continuous improvement across the IT function.
- Administrative duties and coordination tasks as required.
- What You Bring.
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
- Minimum 5 years of SAP application support, implementation, or consulting experience, including strong hands-on expertise in SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO).
- Strong functional and technical knowledge of SAP applications and related technologies.
- Proven hands-on experience in SAP MM configuration, testing, support, and process optimization and proficiency in SAP PI/PO administration, interface design, message mapping, monitoring, troubleshooting, and support.
- Working knowledge of integration technologies including Structured Query Language (SQL), Extensible Markup Language (XML), Intermediate Document (IDoc), Remote Function Call (RFC), Web Services, and Application Programming Interfaces (APIs).
- Understanding of SAP integration with Financial Accounting and Controlling (FI/CO), Sales and Distribution (SD), Production Planning (PP), and Warehouse Management/Extended Warehouse Management (WM/EWM) modules.
- Experience with SAP S/4HANA migration is an advantage.
- Knowledge of SAP Integration Suite and Cloud Platform Integration (CPI) is an advantage.
- Experience with cross-functional SAP modules such as SD, WM, EWM, or FI is an advantage.
- Knowledge of ABAP debugging, interface troubleshooting, and technical analysis is an advantage.
- Proficiency in written and spoken English.
- Based in Thailand or available to work from Thailand.
- Be legally authorized to work in Thailand without visa sponsorship.
- Why Join DKSH.
- At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in IT Applications.
ทักษะ:
Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain IT policies, standards, and procedures, communicate, and enforce to all relevant units.
- Ensure compliance with IT policies, standards, procedures, and deviation handling.
- Perform IT risk management & other assignments.
- ฺBachelor's degree in computer related or equivalent fields.
- Have experience in IT Governance, IT /cyber risk, and information systems control.
- Have an understanding of the IT governance process, risk management, and have basic legal knowledge and IT related requirements.
- Knowledge in international standard such as ISO 27000 series and PCI DSS will be advantage.
- Working environment - onsite 100%.
ทักษะ:
English, German
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure stable, secure, and compliant delivery of IT services in Deutsche Bank Thailand, acting as the key interface between local business/operations users, regional/global technology teams, and external vendors. Ensure alignment of technology services with business requirements and regulatory expectations while maintaining strong operational controls and service performance.
- A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That ...
- Corporate Group Insurance - premium borne by company.
- Provident Fund Scheme - employer & employee contributions.
- Annual health checkup - cost borne by company (once a year; conditions apply).
- Flexible Work Arrangements - various ways to work, to fit employees' needs.
- EAP - free and confidential counseling, online work-life resources.
- Employee networks - Diversity, volunteering, - various activities to participate.
- Primary caregiver & non primary caregiver leave - more than statutory requirement.
- Service Operations & Delivery.
- Manage day-to-day IT operations (Incident, Problem, Change) to ensure service stability, availability, and minimal business disruption.
- Infrastructure & End User Services Oversight.
- Oversee end-user computing and core infrastructure services to ensure reliability and alignment with business needs.
- Stakeholder & Vendor Management.
- Act as the primary contact for business stakeholders; manage vendors and ensure service delivery meets agreed SLAs and expectations.
- Business Alignment & Regulatory Support.
- Ensure alignment between business requirements and available technology services, ensuring solutions meet operational needs. Monitor and assess regulatory requirements and identifying potential impacts to technology services.
- Risk, Controls, Cybersecurity & Resilience.
- Ensure adherence to DB technology standards, ISMS controls, cybersecurity requirements, and local regulations. Support audits, remediation activities, and contribute to Disaster Recovery (DR) and Business Continuity Planning (BCP).
- Service Governance & Continuous Improvement.
- Monitor SLAs/OLAs, analyze service metrics, and drive continuous improvement and operational efficiency.
- IT Asset Lifecycle & Capacity Management.
- Support capacity planning and lifecycle management of IT assets, including refresh, utilization tracking, and decommissioning.
- Vendor Cost & Performance Monitoring.
- Monitor vendor performance and associated costs to ensure alignment with agreed scope, SLAs, and budget expectations.
- Reporting & Management Communication.
- Provide regular reporting on service performance, risks, and KPIs; deliver clear updates to management forums.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline; relevant professional certifications preferred.
- At least 10 years of relevant experience in IT operations or infrastructure, preferably within international financial institutions or the banking industry.
- Fluent in English (both written and spoken).
- Strong understanding of ITIL processes (Incident, Problem, Change, Service Management).
- Proven ability in stakeholder engagement and vendor management.
- Knowledge of IT risk, controls, cybersecurity practices, and regulatory compliance frameworks.
- Exposure to IT infrastructure lifecycle management and service governance practices.
- Flexible working to assist you balance your personal priorities.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
- Training and development to help you excel in your career.
- Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
- Deutsche Bank & Diversity.
- We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
- Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
- We welcome applications from all people and promote a positive, fair and inclusive work environment.
ทักษะ:
Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Facilitate the IT governance activities across the BDMS network to ensure the successful development, implementation, and maintenance of IT governance.
- Foster enterprise-wide IT governance culture and changes to promote awareness of the importance of IT governance in the organization, accountability, and network collaboration.
- Monitor and assess the effectiveness of IT governance including policies and guidelines to ensure alignment with business goals, proactive risk management, and regulato ...
- Stakeholder Collaboration.
- Facilitate BDMS network's discussions to resolve IT governance-related issues and implement best practices.
- Communicate IT governance initiatives, progress, and challenges to stakeholders at all levels of the organization including changes in enterprise IT policies/guidelines and IT risk management framework.
- Provide regular updates to the IT governance committee including assessment results of IT governance effectiveness with prioritization and planning actions.
- Bachelor's degree or higher in Information Technology, Computer Science, Management Information Systems, Information Security, or a related field.
- Minimum 5 - 7 years' experience working within an Information Technology management or governance function, preferably in 2 years' experience leading an IT and/or security governance program.
- Strong knowledge of IT governance standards and frameworks such as COBIT, ISO27001/27799, ITIL.
- Practical work experience in the implementation of IT policies and procedures.
- Proven experience in risk management and monitoring of IT risk and security controls to ensure compliance and business cyber-resilience.
- Professional Information Security certification such as CISM, CISSP, CISA, and CRISC is a plus.
- Strong knowledge and background in Information Technology.
- Strong analytical and problem-solving skills.
- 5 Days/ Week (Monday to Friday, 8:00 AM - 5:00 PM) with 3 Days Working On-site and 2 Days can be working from anywhere.
ทักษะ:
Product Development, Problem Solving, Windows Server, Recruitment, Linux
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Req ID: 134549 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Job Responsibilities: - Set up and maintain the infrastructure including servers, firewalls, switches, access point, router and other equipment. - Maintaining, monitoring and improve all network system and server. - Evaluates new technologies/trends and recommends changes to drive continuous quality improvement - Manage security policy to ensure the information system is protected and prevented from vulnerabilities and risk - Work with internal users and external customers ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Problem Solving, Risk Management, Recruitment, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for availability, incident, problem, change / release, capacity and.
- vendor management for the applications in scope.
- Act as a facilitator and coordinate between various teams like Infrastructure,.
- development team to resolve, analysis of root cause for complex issues and outages.
- Work across multiple application management areas and support teams to ensure.
- high level of support service.
- Ensures essential process / procedures are followed and contribute to defining.
- standards.
- Communicate complex technical issues to business users in a language they.
- understand.
- Follow thru to ensure each problem is resolved according to SLA.
- Manage communication for Major Incidents (SLA breaches, Application Major.
- Incidents, Logistics issue) and responsible for communications with business users,.
- senior management.
- Ensures essential process / procedures are followed and contribute to defining.
- standards.
- Promote effective knowledge management best practices within team and.
- organization.
- Manage and maximize resource within the budget to meet business priority.
- People Management.
- Risk assessment and risk management.
- Coach and mentor team members.
- Lead problem solving and collaboration.
- Lead creativity, risk-taking, and continuous improvements in workflow.
- Bachelor degree or higher in Computer Science, Statistics or Computer Engineering.
- 5 years experience in IT industry and 3 years experience in project management and experience in Banking application is preferable.
- Demonstrate accountability, leadership, independent initiatives and willingness to lead.
- Strong team player with management skills. Flexible and being able to manage time effectively.
- Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority.
- Good communication and interpersonal skills with the ability to communicate well at all levels.
- Ability to handle high stress and pressure situations.
- Strong problem solving.
- Ability to understand the big picture - can step back and understand the context of problems before.
- applying analytical skills to address the issues.
- Good functional knowledge in one or more banking domain i.e. ATM, Credit Card, Retail Banking.
- (deposit, loan, etc.), Wholesale Banking (trade finance or treasury), Financial Accounting.
- หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
- Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
- Additional Requirements.
- Be a Part of the UOB Family.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
- Apply now and make a Difference.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Managing the entire company IT systems (Network/Telephony/Server/Client/Software/Service/Etc).
- Manage and coordinate with IT vendors and suppliers to support business operations.
- Providing daily troubleshooting for endpoint software and hardware, and directly supporting users.
- Provide consultation and support for user requests.
- On-site support for domestic branch offices.
- Always looking for an IT technology/innovation and try to apply to the company with the most appropriate solution.
- Provide advice and support to users for all IT systems within the organization through ticketing systems, email, and phone calls.
- Provide support for internal systems, including Microsoft services, cloud infrastructure, and network environments.
- Opportunity to develop business acumen and project management skills, along with gaining practical experience in global communication through collaboration with international teams.
- Exposure to a wide range of technologies, including Cisco networking, Microsoft platforms, Zscaler, and cloud-based telephony solutions, providing valuable hands-on experience in enterprise IT environments.
- Has strong knowledge, understanding, and skills of IT related fields, with logical problem analysis and solving abilities.
- The ability to solve problems with a sense of ownership.
- Good Conversational level in English communication.
- Strong passion for work, with a high level of commitment and dedication to self-development.
- Education: Bachelor's Degree in IT related.
- Language: Thai (Native) & English (level TOEIC 550+ or equivalent communication skills without an official test score).
- Experience: 2 Years plus.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Network Infrastructure, System Administration, Procurement, Purchasing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are looking for an IT Support Officer to join PULSE SILOM CO., LTD. in Bangkok. This is a full-time position based in Bangrak, Bangkok.
- In this role, you will be responsible for maintaining and supporting the company's IT infrastructure, including computer systems, networks, software, IT equipment, and related technologies. You will provide technical support to users across all branches, troubleshoot IT issues, coordinate with external vendors, and continuously improve IT processes to ensure smooth and efficient business operations.
- Provide technical support for hardware, software, network infrastructure, and IT equipment, assisting users both remotely and on-site.
- Install, configure, and maintain computers, office phones, printers, Microsoft 365, user accounts, internet services, and network devices to ensure all equipment is fully operational.
- Maintain the company's IT systems, including websites, CCTV systems, LED displays, access control systems, and access permissions for employees and executives.
- Manage user accounts, system access, software licenses, data backup, antivirus, and IT security in accordance with company policies.
- Coordinate with external vendors and support IT procurement activities, including obtaining quotations, comparing vendors, purchasing equipment, and following up on service delivery.
- Maintain IT asset inventory, oversee equipment allocation and returns, and ensure proper asset management.
- Prepare IT reports, maintain documentation, and develop or improve Standard Operating Procedures (SOPs) and other technical documents.
- Support IT projects and perform other duties assigned by the supervisor.
- What we're looking for.
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- At least 2-3 years of experience in IT Support, Help Desk, System Administration, or a related role.
- Strong knowledge of Windows OS, Microsoft 365, Active Directory, computer hardware, software installation, and basic network troubleshooting.
- Experience supporting routers, switches, Wi-Fi, printers, CCTV systems, and other IT infrastructure.
- Good understanding of user access management, system backup, antivirus, patch management, and software license administration.
- Experience with cloud services, Google Workspace, or website administration will be an advantage.
- Able to communicate in English and read technical documentation, as well as write basic emails and reports in English.
- Strong analytical, problem-solving, communication, and coordination skills.
- Responsible, detail-oriented, and able to manage multiple tasks effectively.
- Apply Now & Join Our Team!.
- If you are passionate about technology, enjoy solving IT challenges, and are committed to providing excellent IT support, we would love to hear from you. Please submit your CV and any relevant certifications to join PULSE SILOM CO., LTD.
ทักษะ:
Good Communication Skills, Thai
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
- Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
- Join us and shape the next chapter of learning in Thailand.
- What You'll Drive.
- Assist in providing day-to-day technical support for user requests and troubleshooting.
- Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
- Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
- Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
- Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
- Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
- Help update technical manuals regarding IT operations, procedures, and network schematics.
- Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
- What You'll Bring.
- Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
- A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
- A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
- Good communication skills and the ability to interact professionally with employees at all levels.
- Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
- A strong desire to help others and provide a positive "customer service" experience for internal staff.
- กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
- บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Work Well Under Pressure, Project Management, Procurement, Recruitment, DevOps
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages contributing Support Team, who serve as the direct supervisor of the technical staff.
- Provide leadership and direction to the entire support department, including the operation project management team.
- Establishes and oversees the adoption of the support department's vision, goals and objectives at all levels.
- Provide internal support procedures with effective communication channel.
- Manage company's software own license.
- Determine necessary technology advances and educate employees on the use of software and hardware used in an organization's day-to-day operations.
- Coordination of technical and information systems with other peers e.g. Head of Engineering, Data, Infra, and DevOps in an organization.
- Associated with the procurement of Hardware and any service providers involved in the installation, maintenance, inventory management or recycling/destruction of hardware.
- Developing and executing sourcing strategies as well as recommending product, and business process.
- Improving technology, advances in service offerings and improved internal efficiencies.
- Supporting functions to ensure that day-to-day interactions with suppliers are consistent as well as ensuring regular business reviews are conducted, along with achieving cost-effective procurement decisions for the company.
- Dismissing and hiring new staff.
- Job Qualification.
- Bachelor's degree in the relevant IT, Engineering field.
- At least 5 years of relevant experience in IT Support Manager.
- Business and technical knowledge of designing, deploying and maintaining data centers including associated performance and cost models.
- Business and technical knowledge in the selection of appropriate service providers in support of a wide variety of hardware. This includes various supply chain models and associated pricing strategies.
- Experience in sourcing processes and reviewing, analyzing, drafting and negotiating contract terms with respect to major projects of medium/high complexity.
- Strong presentation skills with the ability to analyze and explain pricing models and contract terms.
- Strong understanding of legal concepts as related to contract negotiations.
- Excellent written and verbal communication skills and strong interpersonal skills.
- Excellent relationship management skills, as well as the ability to work collaboratively with suppliers, and internal business customers, and senior management.
- Work well under pressure, ability to multitask and skilled time manager that is comfortable working under minimal supervision.
- Prior successful people management experience.
- Ability to adapt to changing priorities while managing high-volume recruitment processes.
- Excellent interpersonal and communication skills.
- Up-to-date knowledge of the technology industry.
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