เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Creative Thinking

ประเภทงาน:

งานประจำ

• ensure that clients are receiving the highest level of service, value, strategic and creative thinking from the agency.
• champions digital ideas as part of a broader integrated approach to marketing.
• deliver the account(s) vision and partners tightly with the core integrated brand team to live out the vision of the account.
• expert at shaping and managing client expectations.
• displays strategic confidence and sound logic in point of view formation.
• accountable for client financials; helps manage account profitability.
• contributes to running new business pitches.
• promotes seamless collaboration and partnership throughout the team.
• ensures agency resources are effectively forecast and profitably deployed.
• manages conflict or tenuous situations with poise.
• leads by example and fosters the professional growth and development of account team; ensures internal team harmony and satisfaction.
• supports and rallies behind big ideas by nurturing, shaping, and protecting them.
• partners w/ group creative director to ensure quality of creative work meets high standards while delivering business results.
• BA/BS degree in communications, marketing, or advertising.
• minimum of 7 years of agency account management experience.
• strong experience managing digital initiatives as part of a larger, complex client business.
• possess an innate curiosity, keen insight, and unyielding passion for our industry.
• Ability to think big, but also translates into meaningful, insightful, and actionable steps.
• natural ability to lead through a presence and performance that instills confidence and conviction as well as ability to provide business and marketing consultation keenly and clearly.

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer.
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations.
• What you will bring.
• Customer-facing roles.
• Growing revenue and market share.
• Delivering results and problem solving.
• Understanding multiple customers, go-to market strategies, structure and business practices.
• Negotiating and influencing skills.
• No Relocation support available.
• Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like _Oreo_ and _Tiger _biscuits, _Kinh Do_ mooncakes, _Jacob's _crackers, _Cadbury Dairy Milk_ chocolate, _Tang_ powdered beverage, _Halls_ candy and _Eden_ cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
• Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular.
• Account Management.
• Sales.

ทักษะ:

Product Development, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Responsible for managing the largest and most complex accounts.
• May retain ultimate responsibility for account retention, growth and renewal for a large country or across multiple countries within an assigned area.
• Collaborates with management to ensure Account Management objectives are aligned with and support strategic business goals, marketing initiatives, product development, etc.
• Provides account sales advice and support across the company to address and resolve complex, significant and business critical issues.
• Engages with customer senior leadership to understand strategic objectives, business priorities and where / how DN can help.
• Applies client understanding to propose and sell new products and services.
• Monitors client sales metrics to identify trends, progress and best practices.
• Packages best practices and lessons learned into thought leadership, methodologies and published assets to help with account sales going forward.
• Required.
• Must be a Direct Sales professional with a strong Banking Sales background.
• Graduate with equivalent work experience required.
• Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Account Management.
• Good business English skills (Written and spoken).
• Preferred.
• Comprehensive knowledge of Banking Branch procedures and the utilization of technology within the environment.
• General knowledge of Diebold Nixdorf products and services is a plus.
• Knowledge of Software and Service solution sales would be advantageous.
• Proven success in high quota carrying position.
• Consultative sales experience with complex solution design is desired.
• Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
• Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
• Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
• Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
• Possess experience with CRM software, such as Salesforce to maximize opportunities.
• Ability to travel up to 20% of the time.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Big Data, YouTube

ประเภทงาน:

งานประจำ

• 6+ years of professional client-facing experience in the digital advertising space is a must.
• Outstanding relationship management and client service skills preferably with expertise of brands within premium agencies.
• Exceptional communication skills.
• Strong critical thinking skills and ability to translate big data in a commercial and simplified fashion.
• Ability to effectively prioritize and manage tasks within a fast-paced environment.
• Demonstrated ability to work and collaborate within a high-performing team.
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.
• Strong network within SEA and TH markets.
• Prior experience directly leading teams is an advantage, however we are open to consider candidates who have demonstrated leadership qualities from e.g. leading projects and initiatives.
• As a Advertising.
• Manage and develop the account management team based in Bangkok while fostering a collaborative environment that mirrors Taboola's values and industry excellence.
• Achieve quarterly revenue targets, with a significant focus on client retention as well as scaling up the existing advertising book of business.
• Oversee the onboarding, training, performance management, career development, coaching and mentoring of the team.
• Oversee internal education and training program for team members to ensure team is setup for success, have a thorough understanding of Taboola's policies and procedures, and are subject-matter experts in their respective roles.
• Understand business goals for book of business and anticipate needs to deliver optimal solutions.
• Attend quarterly business reviews and strategic meetings with key clients throughout the year to establish senior level relationshipsElicit client feedback to act as internal advocate for our clients.
• Collaborate with Product, Marketing and Technical Support teams to create positive client experiences and drive ongoing development of client solutions to meet market demand.
• Work closely with the Sales Director and Country Manager to develop market penetration strategies, identify new business opportunities, and scale operations across SEA markets.
• Why Taboola?.
• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Enjoy a range of locally relevant benefits and workplace perks.
• We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
• Ready to realize your potential?.
• Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-.
• Learn more about on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
• About Taboola.
• Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
• Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

ทักษะ:

Employer Branding, Microsoft Office, Recruitment, Budgeting, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• Business Partnership and Human Capital Strategy.
• Provide strategic advice on people-related matters, organizational transformation, and change management initiatives.
• Act as a trusted advisor to the Deputy CEO and senior leadership team on leadership effectiveness, team dynamics, succession, organizational capability and sensitive people matters.
• Collaborate with Human Capital Centers of Excellence (CoEs) to ensure business requirements are translated into effective people solutions.
• Organisation Design and Workforce Planning.
• Regularly review organizational structures, spans of control, role accountabilities and workforce productivity, and recommend restructuring or resource deployment where required to improve effectiveness and cost efficiency.
• Lead annual and medium-term workforce planning aligned with business growth, project pipeline and geographic expansion.
• Review and challenge manpower requests against approved establishment, workload, productivity and business requirements.
• Ensure clear organization structures, reporting lines, job accountabilities and appropriate spans of control across functions.
• Identify opportunities to improve organizational efficiency through restructuring, resource redeployment, shared resources, outsourcing or process improvement.
• Talent Succession and Leadership Development.
• Maintain a succession and talent review for all critical management positions, identifying successors, retention risks, high-potential associates and capability gaps.
• Partner with the Learning & Development CoE to identify organizational capability gaps and leadership development requirements.
• Lead the implementation within the business of talent management, succession planning and career development initiatives, leveraging Group HC frameworks and support from the relevant CoEs.
• Monitor the effectiveness of talent development initiatives and provide feedback to the Learning & Development CoE for continuous improvement.
• Performance, Reward and Retention.
• Lead the implementation of performance management across the business, ensuring objectives and KPIs are aligned with business priorities.
• Work with management to differentiate performance and address underperformance promptly.
• Ensure performance reviews, probation reviews and development plans are completed effectively and consistently.
• Partner with Compensation & Benefits on salary reviews, incentive structures and retention arrangements.
• Review compensation competitiveness for critical roles and markets.
• Ensure variable compensation and incentive arrangements support desired business outcomes.
• Identify critical talent and key-person retention risks and recommend appropriate development, career, compensation or retention interventions.
• Talent Acquisition and Workforce Deployment.
• Partner with business leaders to identify current and future workforce requirements aligned with approved manpower plans and business priorities.
• Review and challenge recruitment requests against approved establishment, business requirements and workforce productivity.
• Lead, together with the relevant business leader and Recruitment CoE, the selection and assessment of senior management and other critical appointments.
• Partner with the Recruitment CoE on recruitment strategies, sourcing priorities, talent pipelines and employer branding.
• Ensure recruitment effectiveness is monitored through appropriate measures including time-to-fill, quality of hire and critical vacancy status.
• Support workforce deployment and mobility across projects, functions and geographic markets where appropriate.
• Partner with Group HC and relevant advisers on international mobility, expatriate arrangements, overseas employment and cross-border workforce matters supporting the geographic expansion of the business.
• Associate Relations, Culture and Engagement.
• Champion Banyan Group's culture, values and leadership behaviours and ensure they are embedded throughout the associate lifecycle.
• Act as the principal HC adviser to senior management on associate relations, performance issues, disciplinary matters, workplace conduct and sensitive employment matters.
• Foster a positive, collaborative and high-performance culture that supports associate engagement and retention.
• Lead associate engagement and communication initiatives in partnership with relevant CoEs.
• Ensure associate relations matters are managed consistently, fairly and in accordance with company policy and applicable labour legislation.
• HC Governance, Operations and Analytics.
• Ensure effective delivery of Human Capital services through coordination with Group HC CoEs and shared services.
• Ensure compliance with applicable labour legislation, Group policies, governance standards and statutory requirements.
• Advise management on policy interpretation and employment-related risks.
• Oversee the accuracy of organizational structures, manpower establishment and position management.
• Own and coordinate annual manpower and personnel cost budgeting, including headcount, salaries, incentives, benefits and recruitment requirements.
• Monitor actual headcount and personnel costs against approved budgets and recommend corrective action where required.
• Monitor workforce analytics including manpower, turnover, regrettable attrition, absenteeism, engagement, recruitment, productivity and workforce costs.
• Provide regular strategic workforce insights and recommendations to the Deputy CEO and senior leadership team.
• Coordinate HC audits, compliance requirements and reporting with Corporate HC and relevant CoEs.
• Key.
• Minimum 8-10 years of progressive Human Capital leadership experience, preferably within real estate, property development, property management, construction, or diversified corporate organizations.
• Demonstrated experience operating within a Human Capital Business Partner and Center of Excellence (CoE) model.
• Proven experience partnering with senior business leaders on organizational design, workforce planning, associate relations, and change management.
• Experience supporting multi-country or geographically dispersed businesses would be advantageous.
• Bachelor's Degree or higher in Human Resources Management, Business Administration, Organizational Development, Psychology, or a related discipline.
• Strong knowledge of Human Capital business partnering principles, Thailand labor legislation, and employment practices.
• Experience working with shared services and Human Capital Centers of Excellence.
• Proficiency in HRIS platforms, Microsoft Office applications, and workforce analytics.
• Strong understanding of talent management, performance management, succession planning, and organizational development.
• Strong commercial acumen and demonstrated ability to understand business strategy, financial objectives and operational drivers and translate them into organization and people priorities.
• Excellent communication, influencing, coaching, and consulting skills.
• Strategic thinking with strong analytical and problem-solving abilities.
• Strong project coordination, collaboration, and change management skills.
• High level of professionalism, integrity, and confidentiality.
• Professional proficiency in English and Thai, both written and spoken.

ทักษะ:

Project Management, Problem Solving, Recruitment, Automation, Leadership Skill

ประเภทงาน:

งานประจำ

• (i) automation, AI, and tooling that improve customer and agent experience, and.
• (ii) process optimization and CX improvements across the post-booking journey, including operational (CS) support and optimization.
• You will combine strategic problem solving, hands-on data-driven execution, strong project management, and senior stakeholder and partner management. Commercial acumen is a real advantage: you will often be the CEG project counterpart to commercial and partner stakeholders, translating business needs into deliverable work without owni ...
• Lead the Project Management Team and its Portfolio.
• Own the PM team end-to-end: vision, structure, ways of working, hiring, coaching, performance, and succession of project managers (and people managers on the team, where applicable).
• Set long-term direction and annual/quarterly OKRs for the team, aligned with CEG and Agoda-wide priorities.
• Own the outcomes of the team's portfolio of global initiatives - prioritization, quality, impact, risk, and delivery.
• Prioritize and drive work that moves mission-critical metrics: customer satisfaction (e.g. CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
• Ensure CEG project readiness to support Agoda's new business and product initiatives by working closely with Product, Data, Strategic Partnerships, Finance, Legal, Operations/Support, and other teams.
• Drive Automation, AI, and Continuous Innovation.
• Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g. self-service, workflow automation, AI quality testing, agent guidance).
• Partner with Product, Technology, Data, and CEG teams to design, prioritize, and implement solutions - from experimentation through global rollout and impact measurement.
• Oversee configuration and governance of operational flows and low-code/automation tools so solutions are robust, scalable, and aligned with CX standards.
• Act as a natural innovator: reframe problems, pitch new approaches (tech/AI and non-tech process), and systematically improve how the team and CEG work - not only execute a pre-agreed roadmap.
• Shape Process, CX, and Operational Support Improvements.
• Lead project work that improves CEG end-to-end processes across the post-booking journey, removing pain points and improving operational performance through targeted initiatives and data-driven insight.
• Own and evolve frameworks and roadmaps for how we continuously improve internal SOPs and related processes, balancing CX/PX outcomes vs efficiency/cost.
• Drive strategic project initiatives such as localization support in key growth markets, regulatory work, and operational (CS) support and optimization - in close partnership with ops and commercial teams, without taking line ownership of those functions.
• Define clear problem statements and business cases; prioritize customer and partner pain points against success metrics.
• Partner, Stakeholder, and Commercial Interface.
• Build trusted relationships with senior leaders across CEG, Agoda, Booking Holdings, and other functions; influence priorities and decisions as the owner of this PM team's agenda.
• Be a primary project counterpart for core partners and commercial stakeholders: understand commercial context, surface operable trade-offs, and land cross-functional alignment.
• Present to CEG senior leadership with confidence and minimal supervision; act as the go-to person for this team's domain.
• Monitor milestones, risks, and dependencies; troubleshoot issues; implement mitigation - remaining the ultimate owner of the portfolio's outcomes.
• What you'll Need to Succeed.
• Experience & Background.
• At least 8-10+ years in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar - with a strong project management core (this is non-negotiable).
• Significant people leadership: building and leading a high-performing team of project managers (including people managers and individual contributors).
• Proven track record of leading complex, cross-functional initiatives from idea to implementation, with clear, measurable business impact.
• Experience working across operational CS / customer support environments (optimization, process, tooling, quality, or service delivery projects) is strongly preferred.
• Experience as a counterpart to commercial or partner stakeholders, with genuine commercial acumen, is highly advantageous.
• Experience working closely with Product, Technology, and Data on technical, automation, or AI-focused projects is highly advantageous.
• Technical & Analytical Skills.
• Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
• Familiarity with data and analytics tools (e.g. SQL, Tableau, Metabase, or similar) and experience using them to drive decisions.
• Comfort working with or overseeing workflow, automation, and agent-guidance tools, and the ability to engage in technical discussions with Product, Engineering, and Data. Coding ability is a plus; willingness to learn is expected.
• Exposure to AI/ML-driven solutions in an operational or CX context (e.g. chatbots, routing, classification, quality testing, or decision-support tools) is a strong plus.
• CX, Process, and Delivery Skills.
• Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments.
• Excellent project and stakeholder management: multiple initiatives in parallel, structured problem-solving, orchestration of cross-functional teams.
• Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost-to-serve.
• Leadership, Communication & Ways of Working.
• Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
• Ability to work effectively in a fast-paced, dynamic, multicultural environment; comfortable with ambiguity and experimentation.
• Growth mindset: proactive, hands-on, detail-oriented, with a strong sense of ownership and accountability.
• Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
• Comfortable with flexible working hours. This team operates across global time zones (notably Asia and the US, and other Booking Holdings / partner locations). Early or late calls are a normal part of the role, not an exception.
• What we offer.
• Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
• High-impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
• Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Data Analysis, Accounting, Assurance, Teamwork, Mandarin

ประเภทงาน:

งานประจำ

• Provide a legal function for the Club that supports the overall business strategy. This will include representing an in-house capability and links to external legal support as required.
• a.) overseeing junior members of the legal team, and providing guidance where required;.
• b.) drafting and negotiating a wide range of commercial contracts across all departments;.
• c.) property acquisitions and registrations;.
• structuring, tax and audit matters, working closely with the accounting team;.
• d.) marketing matters including reviewing leases, contracts, terms and conditions, and advising on compliance matters;.
• e.) maintaining a close relationship with the Club's Trustee, keeping them informed of all new inventory and developments with the Club, and preparing all required documents to place inventory into the Club (Development Plans, Leases, FF&E Agreements etc);.
• g.) sales compliance;.
• h.) research into domestic laws in the countries where the Club may wish to establish new operations;.
• i.) compliance and complaints matters including assisting the Resolutions team with Consumer Protection matters;.
• j.) instalment programs and lending matters; and working with the Consumer Finance team;.
• k.) data protection matters and advising on applicable privacy regulations;.
• l.) managing disputes, litigation, and working closely with external counsel;.
• m.) reviewing all marketing communications and customer facing documents and literature;.
• n.) Club Services issues and queries, reviewing Club accommodation and partner contracts, updating governing documents;.
• o.) IP and brand protection issues;.
• p.) Annual Returns and Company Secretary matters in regard to the many entities which operate under the Club;.
• q.) the Annual Club Committee meeting, attending and taking Minutes and assisting with required documentation and presentations;.
• r.) preparation of presentations about the Club for new partners and governing authorities; and.
• s.) any other matters from time to time affecting the Club from a legal perspective.
• Liaise with other legal professionals and support associates within Minor to coordinate and ensure consistency of support provided by Minor's legal function to the business units.
• Establish and maintain an effective legal audit and control environment to ensure that the Club and all business partners and customers comply with their respective legal obligations.
• Skills and.
• Qualified lawyer or barrister, or equivalent legal professional.
• Minimum of 8 years appropriate post qualification legal experience with a well-regarded international law firm, and at least 3 years in-house with a consumer brand business, ideally in the travel, hospitality, or leisure sectors. Or if not in-house, advising such businesses at a commercial/operational level.
• Fluent written and spoken English is essential, and equivalent fluency in Thai and/or Mandarin would be considered highly advantageous.
• Work experience in Asia is essential.
• Extensive commercial law experience, including drafting and negotiating commercial contracts with exposure to IPR and brand management.
• Commercially and numerically literate with experience providing optimal recommendations through sound judgement and cost/benefit analysis.
• Thorough understanding and experience working with trust structures.
• Extensive experience leading commercial and property transactions in multiple jurisdictions.
• A good understanding of cross border tax issues would be advantageous.
• Excellent drafting skills, strong legal analysis and comprehension, and proficient in legal research.
• Strong interpersonal and communication skills, high degree of personal integrity and honesty.
• Pragmatic and solution driven, with a 'can-do' attitude.
• Highly structured, efficient and well organised.
• Independent and proactive working style.
• Proficiency in MS Office applications.
• Commercial Perspective. Has a strong appreciation of the business world. Understands how his/her professional function supports the overall needs of the business. Always maintains an entrepreneurial outlook.
• Builds Competitive Advantage: Aligns group legal practices with business strategy, demonstrates financial acumen. Arranges all data analysis activities for the purpose of making customer focused business decisions.
• Data Processing. Quick and accurate when evaluating verbal & numerical information. Uses sound analysis to evaluate options for different courses of action. Can draw accurate business conclusions from disparate pieces of information.
• Integrity. Demonstrates honesty, reliability, ethics & professionalism. Demonstrates consistency between words & behaviours.
• Self Confidence. Handles difficult situations with poise and self-assurance. Demonstrates emotional stability and humility. Calm and controlled under pressure. Resilient in the face of setbacks.
• Professional Interaction. Able to interact confidently with a wide range of stakeholders - business partners, suppliers, and internal colleagues. Adapts easily to different cultures & personalities. Develops strong network of contacts. Sensitive and diplomatic in difficult situations.
• Fosters Teamwork. Works collaboratively with others to achieve common goals, serves effectively in both team leader & team member roles, and promotes collaboration & teamwork in others.
• Leads by Example. Fosters a common vision. Leads by example. Agrees and sets realistic goals with team. Monitors individual performance and gives constructive feedback. Works through others, empowering them to take responsibility for implementation of activities, while coaching & guiding. Reacts quickly to under-performance.
• Influencing & Communicating. Able to build support for Change. Open, honest & clear when communicating key messages. Able to persuade others by logical argument, clear presentation of facts, and personal style. Able to produce succinct and fluent written documents.
• Attracts & Retains Talent. Attract & retains high-performing individuals, communicating views about performance honestly & directly while consistently recognising & rewarding good performance.
• LI-AC1.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Microsoft Office, Problem Solving, Market Research, Teamwork

ประเภทงาน:

งานประจำ

• Monitors competitors activities and assist gathering in market intelligence.
• Refers sales leads to appropriate personnel within IHG.
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rates for the benefit of the business.
• Services existing business through management of account bases.
• Sell all facets of the member hotels.
• Manages key accounts in line with budget expectations.
• Oversees the selling and servicing of leisure group business and FIT.
• Manage all contact points preferred hotel program for companies in their portfolio.
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market.
• Provides direction on, and conducts market research and analysis on their respective market.
• Develops and maintains contact with business generators, travel agents, tour operators, airlines, and other producers closely allied to Hotel business.
• Builds profile of local and overseas market place through attendance at various events and local market place.
• Evaluation of joint marketing opportunities & partnerships with key clients.
• Plan and conduct familiarization tours and site inspections.
• Plans and executes sales trips to markets managed.
• Attends major travel functions to promote sales for the hotel as required.
• Travel when required to promote the hotel and develop potential business.
• Maintain regular contact with the IHG hotels in your region and the regional reservation office.
• Monitors existing business and inputs into sales strategy meetings to maximize business.
• Grows existing business and establishes and pursues leads which will develop business.
• Interfaces with operations on a timely basis.
• Assesses sales and marketing data.
• Assists with the preparation of tactical offers.
• Assists in the evaluation of sales and marketing activities.
• Analyses sales mix and likely impact on hotel goals.
• Implement direction from Director of Sales & Marketing.
• Input and participant in the forecasting and delivery of managed market segments.
• Collateral input and placement.
• Meets and entertains decision makers (product managers/contracting managers that come to Thailand for inspection/negotiations) from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.
• Human Resource.
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Supports training need new Sales staff.
• Coaches, counsel's new associates in on boarding process.
• Regularly communicates with staff and maintains good relations.
• Financial.
• Monitor their own revenue targets monthly.
• Participates in the preparation and planning of the of the departmental annual budget and goals.
• Provides input to the annual budget and sales and marketing plan.
• Drive For Results.
• Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
• Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles.
• Understanding the Business.
• Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.
• Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies.
• Demonstrates an understanding of competitors' major strengths and weaknesses.
• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.
• Problem Solving and Decision Making.
• Diagnose problems and thoroughly analyze information to guide decision making.
• Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.
• Customer Focus.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations.
• Create a positive hotel image in every interaction with internal and external customers.
• Adhere to hotel brand standards.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Assist guests and escort them to locations within the hotel at their request.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
• Maintain current Hotel information to be able to provide information to guests.
• Implements procedures which enhance the guest experience.
• Innovation.
• Generate new ideas and encourage creativity from your staff.
• Recognize the need for new and modified approaches.
• Teamwork.
• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
• Actively participate in wider hotel meetings.
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication.
• Adaptability.
• Be comfortable and effective in an environment of ambiguity or change.
• Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
• Complete tasks as directed by Management.
• Impact and Influence.
• Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance.
• Build consensus for action and negotiate mutually beneficial solutions to problems.
• Establish influential contacts with suppliers.
• Leading and Developing People.
• Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support.
• Develop potential of others through coaching and development opportunities to build organization capability for the future.
• Cultural Awareness.
• Understands and takes into account the global nature of the business; works effectively with colleagues from different view points, cultures and countries.
• What we need from you.
• Required Skills -.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Proficient in the use of Microsoft Office.
• Good writing skills.
• Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
• Experience - - 2 years related experience or an equivalent combination of education and experience.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, English

ประเภทงาน:

งานประจำ

• Maintaining the interactions with the active customers and identifying new client account as well as new business possibilities
• Selling the products and services to active customers of the company and convincing them about their usability and advantages
• Making the customers understand about the various products and services by explaining to them about the same in their local language
• Ensuring that the requirements of the international clients are met by modifying the products and services of our company to provide
• Treating and greeting the customers very well and making them go through the purchasing methods and procedures
• Attending international sales meetings, seminars and conferences arranged within the company or between the company and the customers to boost the sales profits
• Managing the inquiries and questions from the customers and clearing all their doubts on the products and services
• Convincing the customers to buy the machines or related products and services of the company
• Searching for opportunities that enhance the sales and benefit to the clients
• Administering the sales area that were allocated and planning effectively to manage time and generate profits by maintaining the sales
• Submitting the reports, records, presentations and sales documents to the Managing Director
• Maintaining the daily, weekly, quarterly, half yearly and annual sales reports and records
• Upholding the bills, financial statements and records of expenditures of the international travels occurred
• Undertaking any new relevant tasks as maybe directed by Managing Director from time to time.
• Bachelor's Degree in Mechanical, Electrical, or Industrial Engineering or equivalent is preferred
• At least 3 years of industry segment experience is preferred (Bakery / Fast-Moving Consumer Goods)
• English communication required, fair to good level of writing and speaking is acceptable
• Computer literacy, having basic skills of Microsoft Office, proficient in AutoCAD is advantage
• Own Vehicle with activated driving license & good driving skill
• Customer service orientated
• Self-managed but able to prioritize the work to fit with our company s results-oriented culture
• Good personality and outgoing with strong interpersonal and communication skills
• Analytical ability to effectively identify and resolve problems independently
• Ability to work independently and set own schedule
• Flexible to work extra hours and able to travel aboard and upcountry
• Working experience in foods industrial environment would be benefit, knowledge base in automation background is preferrable..
• Benefit.
• Basic Salary depends on educational background and work experience (Negotiable)
• Car Allowance
• Mobile Phone Allowance
• Sales Commission from new sales project (Individual Performance)
• Group Life Insurance cover for Death and Accidental including to IPD cases
• Medical Expenses claimed with company for OPD case
• Provident Fund
• Annual leave 10 days/year
• Annual Health Check-up
• Company s gathering party and outing trip (on occasion).
• Working Hour.
• 08:30 - 17:00.
• Holiday.
• Working Days: Mon-Sat (switching 2 days working on Saturday in each month).
• บริษัทต้องการคนที่เคยขายเครื่องจักรอุตสาหกรรมทำอาหารประเภทไหนก็ได้ เช่น bakery หรือ FMCG แต่ต้องเป็นรูปแบบเครื่องจักรทำอาหารเท่านั้น**
• หากไม่ได้เรียนจบสายวิศวะแต่เคยขายเครื่องจักรทำอาหารมาโดยตรง สามารถรับพิจารณาได้เช่นกัน**
• ไม่รับพิจารณาผู้สมัครที่เปลี่ยนงานบ่อยหรือเป็น job hopper (อย่างต่ำต้องทำ 3 ปีขึ้นไป)**
• ตำแหน่งนี้จะต้องพาลูกค้าไปเยี่ยมชมเครื่องจักรทำอาหารที่ นครปฐม ค่อนข้างบ่อย**
• (เงินเดือนผู้สมัครขึ้นอยู่กับประสบการณ์ของผู้สมัคร)
• Noted: รบกวนอ่านทุกครั้งก่อน apply
• หากเป็นผู้สมัครที่มีประสบการณ์ตรงมาก่อน 1-2 ปี เงินเดือนจะต้องเริ่มต้นที่ 25k - 30k
• หากผู้สมัครมีประสบการณ์ตรงในสายนี้ 3-5 ปีขึ้นไป จบตรงในสายนี้มาก่อน เงินเดือนจะขึ้นอยู่กับประสบการณ์ที่ผ่านมา 40k - 55k (แต่ถ้ามีประสบการณ์มาก่อน แต่ไม่ตรงสาย จะยังไม่รับพิจารณา).

ทักษะ:

Market Research, Recruitment, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Support the Director of Product Marketing on the APJ annual and long-range business planning process for assigned ROS portfolios, translating strategic priorities into market assumptions, growth targets, resource requirements and executable initiatives.
• Build robust business cases, market projections, forecasts and scenario analyses using market size, installed-base, pricing, funnel, revenue, margin and adoption data.
• Define clear objectives, KPIs and governance routines; track performance against pla ...
• Partner with Finance, Sales and marketing teams in APJ zones, as well as the Head of Business Management to align assumptions and maintain a fact-based view of opportunities, risks and priorities.
• Prepare concise executive recommendations and decision materials for APJ and global leadership.
• Analyze sales, market, customer, and operational data to identify trends, opportunities, and risks.
• Support the Director of Product Marketing on the pricing quality initiatives to improve the quality of product and service pricing.
• Portfolio Strategy and optimization.
• Support the Director of Product Marketing and the product marketing managers to develop and maintain a coherent APJ portfolio strategy across the product lifecycle, from pre-launch and launch through adoption, upgrades, upsell and transition planning.
• Assess portfolio attractiveness, strategic fit, differentiation, profitability and market readiness to recommend investment, sequencing and resource priorities.
• Support the Director of Product Marketing and the team in driving the regional installed base (IB) adoption for upgrades, upsell, replacement, and end-of-support transitions.
• Translate the IB-related product roadmap changes e.g. high margins upsells and upgrades into regional customer, commercial and lifecycle actions, in collaboration with zone teams, product marketing, commercial excellence and customer service teams.
• Establish disciplined IB sales opportunity management and forecasting, identify and implement improvements to IB sales processes, tools and ways of working to increase visibility, forecast accuracy, conversion and execution efficiency.
• Work closely with Commercialization Excellence team to design, maintain, and enhance dashboards and reports using business intelligence tools.
• Market Landscape and Strategic Insights.
• Develop and maintain an integrated APJ market landscape covering market size and growth, customer segments, installed base, clinical and technology trends, reimbursement, regulation, channels and access barriers.
• Combine primary and secondary research, voice-of-customer insights and internal data to identify unmet needs, whitespace opportunities and emerging risks.
• Create repeatable analytical frameworks, dashboards and market models that improve planning quality and support evidence-based decision-making.
• Shape segmentation framework, targeting, positioning, value propositions, pricing and channel approaches for diverse APJ markets, together with the product marketing teams.
• Translate complex market information into clear implications and recommended actions for product, commercial and leadership teams.
• Competitive Strategy and Tactical Execution.
• Establish a structured competitive intelligence process to monitor competitor portfolios, value propositions, pricing, partnerships, evidence, channels and go-to-market moves.
• Develop competitive strategies, market-specific plays, battlecards, objection-handling guidance and account-level tactics that enable differentiated customer engagement.
• Anticipate competitor responses and define countermeasures, including positioning, pricing, evidence generation, stakeholder engagement and channel actions.
• Equip regional and zone teams with actionable insights and capability-building programmes; capture field feedback and continuously refine tactics based on outcomes.
• Cross-Functional Leadership and Execution.
• Lead cross-functional programmes spanning Product Management, Sales, Finance, Clinical, Medical Affairs, Regulatory, Service, Applications and Marketing Communications.
• Convert strategy into prioritised workplans with clear owners, milestones, decision points and measurable outcomes.
• Influence without direct authority, challenge assumptions constructively and build alignment across countries, functions and seniority levels.
• Drive disciplined review cycles and adapt strategies and tactics as market conditions, customer needs and portfolio priorities evolve.
• Education and Experience.
• Bachelor degree or above. Oncology related or Business degree with extensive oncology or business management field acceptable.
• A total of 10+ years of relevant experience in business management, strategic planning, portfolio or product management, or related roles within a large healthcare or medical technology solutions company, preferably including regional or global responsibility. A strong background in oncology is preferred; experience in a Radiation Oncology department and expertise in treatment planning are additional advantages.
• Proven presentation & communication skills and ability to influence colleagues.
• Possesses high energy, self-directed, team player and detail oriented with a sense of excitement both internally and externally for our products and our company.
• Strong interpersonal skills and communication skills.
• Demonstrated capability in business planning, financial and market modelling, scenario development, forecasting, KPI design and performance management.
• Proven experience developing portfolio, segmentation, positioning, pricing, lifecycle and go-to-market strategies in complex, multi-country markets.
• Strong market research and competitive intelligence skills, with the ability to synthesize diverse data into clear strategic implications and practical tactics.
• Willing to travel >30% of the time. Flexibility to travel and work on the weekends as this position requires to support country in the entire APJ region.
• Flexible work hours due to global communication needs of the position which will involve some early morning and evening calls.
• Must possess excellent written, verbal and visual communication skills with excellent command of written and spoken English.
• Working Location: Any of the countries in Asia Pacific - Singapore/Japan/ Korea/ Malaysia/Thailand.
• Preferred Skillsets.
• Strong leadership experience with the ability to manage, develop and lead a diverse group across various locations.
• Experience leading strategic planning, portfolio management, market landscaping and competitive strategy in healthcare, medical technology or another complex B2B environment.
• Knowledge, experience and understanding of working within the Asia Pacific markets.
• Advanced analytical capability using market, financial, customer, installed-base and competitive data to build business cases and guide investment decisions.
• Networks with key contacts outside own area of expertise. Able to communicate effectively with people from different levels, and across different functions.
• Bachelors degree or equivalent.
• Background or experience in fields related to radiation or other oncology areas strongly preferred.
• At least 10 years of solid relevant working experience, preferably with a few years in regional or global context in healthcare MNCs.
• Willing to travel.
• Attributes & skills.
• Strong leadership experience with the ability to manage, develop and lead a diverse group across various locations.
• Knowledge, experience and understanding of working within the Asia Pacific Japan markets.
• Strong customer-focused mindset.
• Networks with key contacts outside own area of expertise. Able to communicate effectively with people from different levels, and across different functions.
• Natural collaborative work ethic and approach.
• Excellent command of written and spoken English.
• Strategic thinking.
• Lead change.
• Collaborate across boundaries.
• We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
• How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
• To find out more about Healthineers' specific businesses, please visit our company page here.
• As an equal opportunity employer, we welcome applications from individuals with disabilities.
• Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
• Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
• To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

ทักษะ:

Product Development, Microsoft Office, Accounting, Budgeting, ISO 14001

ประเภทงาน:

งานประจำ

• provide company over the cost accounting function, including the set-up and review of overhead rates.
• Application of cost accounting requirements/guidance and identification of management risks.
• Identification of corresponding journal entries of Costing.
• Support of budgeting and monthly cost accounting analysis including new product costing.
• Costing Part.
• Plan, organize and direct all the activities of the cost accounting function.
• Setup and review standard cost for "Product Development Module" (Formula, Resource, Operation, Routing, Recipe validity rule) in ORCLE to accurate and make recommendation for further improvement.
• Manage day to day operations of the existing cost accounting function until costing month end process.
• Working with business, monitor on-going cycle counts, ensuring accuracy of inventory counts, analyzing results and any adjustments, investigating variances, and resolving issues through the use of root cause analysis.
• Prepare Management Report Monthly give to all Head of Department.
• Define policies and procedures for all cost activities.
• Proactive analysis of variances and communication of issues and opportunities to operations management.
• Coordinate the preparation of costing for new products with R&D and Business Develop to assist establishment of selling prices.
• Deliver monthly management reports with proper analysis, including manufacturing and budget variances.
• Support the Project Cost Team in the development of a standard costing system.
• Prepare budget year Costing part and inventory cost with Group Finance Director-Manufacturing.
• Other Jobs assign by supervisor.
• Oversee and supervise subordinates.
• Costing - response review material usage each batch, STD cost new product, Lead Team physical count inventory. Other job costing by assign. Accountant -response coordinate with GSSC fixed asset team, Physical count fixed asset and insurance claim, review and collect tax invoice, and documents.
• General Accounting Part.
• Review trial balance for accurate before allocation conversion cost.
• Coordinate with GSSC each factory activity account part.
• Reconcile account concern costing module.
• Prepare and support data to external auditors for costing part each quarter.
• Prepare and support data to internal auditors.
• ปฏิบัติตามระบบและมาตรฐานคุณภาพที่เกี่ยวข้อง เช่น BRC-CP, ISO 9001, GMP Cosmetics,GMP Hazardous, HALAL, ISO 45001, ISO 14001 และ SMETA.
• ปฏิบัติตามกฎ ระเบียบ ข้อบังคับ และนโยบายด้านความปลอดภัย ของบริษัทอย่างเคร่งครัด.
• ควบคุมและบริหารการดำเนินงานในส่วนที่รับผิดชอบ เพื่อลดผลกระทบต่อสิ่งแวดล้อมให้น้อยที่สุด.
• Good analytical and business understanding skills.
• Ability to work independently.
• Good personality, detail oriented and high responsibility.
• Posses relationship management, positive thinking, willing to learn and develop.
• Knowledge Experience in Oracle will be advantage.
• Computer literacy in accounting software and Microsoft Office.
• Good command of English.
• Bachelor's Degree or higher in accounting or related field.
• At least 10 years of relevant experience in cost accounting for manufacturing.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Business Development, Negotiation, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Supports the development and execution of the annual Sales & Marketing Plan, with a primary focus on Corporate, MICE, and Group Business segments to drive revenue growth and strengthen the hotel's market position.
• Drives revenue through strategic business development and partnerships with corporate accounts, multinational companies, meeting planners and other key MICE partners across domestic and international markets.
• Develops, manages, and expands a strong portfolio of corporate, MICE, and group acco ...
• Conducts sales calls, client meetings, site inspections, client events, and networking activities to promote the hotel's accommodation, meeting and event facilities, products, and services.
• Works proactively to secure corporate accounts, meetings, conferences, incentive groups, and other group business opportunities, ensuring a strong and sustainable sales pipeline.
• Monitors market trends, competitor activities, and developments within the Corporate and MICE sectors, providing market intelligence and working closely with the Director of Sales / Director of Sales & Marketing to implement proactive sales strategies.
• Maximizes revenue opportunities through effective account management, upselling, cross-selling, and strategic business development initiatives across assigned market segments.
• Tracks account performance, business production, and revenue contribution, preparing regular sales reports, forecasts, and action plans to ensure business objectives are achieved.
• Builds and maintains strong relationships with internal stakeholders, ensuring seamless collaboration with Revenue, Reservations, Marketing, Events, and Operations teams to deliver exceptional client experiences and commercial success.
• Leads, coaches, and supports members of the Sales team, fostering a high-performance culture while ensuring alignment with departmental goals and luxury service standards.
• Bachelor's degree or equivalent qualification in Hospitality Management, Business Administration, Marketing, or a related discipline.
• Proven sales experience gained from an ultra-luxury hotel or internationally recognized luxury hospitality brand, with a strong background in Corporate, MICE, and Group Sales.
• Demonstrated leadership experience with the ability to lead, coach, motivate, and develop a high-performing Sales team while consistently delivering commercial results.
• Strong business development skills with an established network of corporate accounts, multinational companies, meeting planners, event organizers, PCOs, DMCs, and other key industry partners.
• Excellent negotiation, presentation, communication, and relationship management skills, with the ability to influence stakeholders at all levels.
• Strong commercial acumen with the ability to analyze market trends, identify opportunities, and implement effective sales strategies to maximize revenue across Corporate and MICE segments.
• Results-driven, highly organized, and proactive, with the ability to manage multiple priorities in a fast-paced luxury hospitality environment.
• Fluent in both Thai and English, with excellent written and verbal communication skills.
• We welcome your application and will be in direct contact with shortlisted candidates.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Problem Solving, Data Analysis, Recruitment, Power point, YouTube, Python, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• PURPOSE OF THE ROLE.
• The WFM Manager is a people leader role, responsible for the leadership of a team of WFM Capacity Planners, enabling them to be successful and delivering against the prescribed KPIs.
• The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing encouragement, support, and development.
• The Manager also contributes to the overall WFM performance and culture, collaborating with peers and broader colleagues to ensure WFM delivers to the company and CEG objectives.
• The WFM Manager is expected to have a good knowledge of WFM concepts, to support the team with challenges and capability and to adequately represent WFM, to senior stakeholders.
• ACTIVITIES PERFORMED ON THE JOB.
• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviors with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• Collaboration.
• Collaborate with local WFM teams.
• Provide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication.
• (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Supervise, control and manage finance and accounting operations in accordance with the company policy.
• Monitor of finance and accounting operations and taxation to be efficient and correct in accordance with accounting standards, tax practice and various related laws.
• Monitor the compliance to all regulators.
• Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation.
• Timely prepare and submit all group reporting, intercompany billing, and reconciliation.
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices.
• Maintain proper financial controls which includes amongst others, reconciliations with proper audit trail.
• Actively review and advise on financial and accounting processes.
• Manage the relationship with banks, local tax authorities, auditors, and government agencies.
• Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Generally Accepted Accounting Principles.
• Assist with compilation of information for preparation of tax returns.
• Consistently analyzing of financial data and presenting financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitoring and managing the cash position.
• Assisting Country Managing Director and project manage annual budgeting and planning process; administering and reviewing all financial plans and comparing to actual results with a view to identifying, explaining and correcting variances as appropriate.
• Provide insightful information and expectations to senior executives to aid in long-term and short-term decision making.
• Leveraging strengths of the finance and accounting team members; providing clarity on the.
• roles and responsibilities; developing and implementing training to maximize and help them reach optimal individual and organizational goals.
• Providing leadership in strengthening internal communications with staff at all levels throughout the organization; creating and promoting a positive and supportive work environment.
• Bachelor's degree in Accounting or Finance.
• CPA Certificate is preferable.
• Run IPO process preferred but not required.
• At least 3 years of experience in month end, budget/forecast process and analysis of full P&L.
• Have direct experience in making financial statements.
• Be an analytical thinker with strong investigative and problem-solving skills.
• Excellent knowledge of data analysis and forecasting methods.
• Ability to work in a high stress environment, while giving support to the team and providing direction and guidance.
• An analytical mind, comfortable with numbers.
• Strong interpersonal skills, ability to communicate well orally and in writing and manage well at all levels of the organization.
• Strong problem solving and creative thinking skills.
• Strong leadership and organizational skills.
• Excellent in Advance Excel.
• Detail-oriented, fast-learner and committed to meet a deadline.
• Excellent organizational skills regarding documentation and file or record-keeping.
• Good command of English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Digital Marketing, Google Analytics, Industry trends, Recruitment

ประเภทงาน:

งานประจำ

• Assist in planning, implementing, and optimising digital campaigns across Google, Meta, TikTok, and Programmatic.
• Collect campaign data, analyse performance, and provide actionable insights.
• Collaborate with internal teams to align with client objectives.
• Manage campaign budgets and timelines under supervision.
• Senior Planner.
• Lead campaign planning and execution with minimal supervision.
• Translate client briefs into measurable strategies.
• Oversee campaign optimizations and manage client communications.
• Mentor junior planners and ensure data accuracy.
• Planning Manager.
• Manage a team of media planners and assist the Asso. Digital Media Director / Digital Media Director on a day-to-day basis, ensuring that we deliver high client satisfaction scores.
• Lead on day to day running of the account with clients & agency partners.
• Ensure that the teams are delivering strategies that meet clients' briefs whilst balancing agency trading objectives.
• Develop campaign presentations including insights, media strategy, channel tactics, budget and flighting strategy and measurement framework.
• Complete oversight of the output from the team including planning, execution, quality checks and processes and the day-to-day project management of media solutions.
• 1-2 years of experience in media planning or digital marketing (preferred).
• Proficiency in Meta Ads Manager, Google Ads, and Google Analytics.
• Basic knowledge of DV360 or TikTok Ads.
• Proficient in Excel / Google Sheets (Pivot Tables, VLOOKUP).
• Basic understanding of media buying and campaign pacing.
• Detail-oriented and well-organised.
• Strong communication and teamwork skills.
• Eager to learn and develop new skills.
• Strong time-management abilities.
• Good communication and presentation skills in both Thai and English.
• Senior Planner: 3 years+ in advertising, digital advertising or marketing or related fields.
• Planning Manager: 4 years+ of proven experience in the media industry with a solid understanding of digital media across paid search, social, biddable and programmatic.
• Proficiency in advanced Google Ads, Meta, DV360, and TikTok Ads.
• Strong analytical skills, including Data Studio/Looker and Excel.
• Solid understanding of attribution models and tracking methodologies.
• Experience in budget allocation and multi-channel media planning.
• Strong communication and presentation skills in both Thai and English.
• Strong interest in, and understanding of, digital technology and industry trends.
• Strategic mindset with proactive communication, mentoring ability, adaptability, and strong collaboration skills.
• Advancement opportunities.
• Training, certification and development opportunities.
• Opportunity to join a fast-paced and innovative company in the digital media space.
• Access to an array of industry-leading and exclusive digital tools/technologies.
• Work on leading global and Thai brands in the Hakuhodo group network.
• Vibrant working environment.
• Group insurance (Effective: 1st day of employee).
• Provident fund.
• Medical Expense 30,000 ฿.
• Annual Leave 14 - 16 Day.
• Birthday Leave 1 Day.
• Performance Bonus.
• Company activities.
• Location: Wireless Road - BTS Chidlom / MRT Lumpini.
• i-dac (Bangkok) Co., Ltd.
• 140 Wireless Building 16th Floor,.
• No. 140 Wireless Road, Lumpini, Pathumwan, Bangkok 10330.
• www.i-dacasia.com.
• i-dac is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We value diversity and anyone seeking employment at i-dac is considered based on merit, qualifications, competence, and talent. We don't regard color, religion, race, national origin, sexual orientation, citizenship, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Sales Segment Lead - Financial Services (FSI)About the role.
• The Sales Segment Lead - FSI is responsible for driving business revenue and growth within the Financial Services segment (banking, insurance, capital markets, and non-bank financial institutions) by leading and managing a team of Client Managers. This role owns the FSI segment sales target, ensures achievement of revenue and profitability goals, develops segment sales strategies, and builds executive-level relationships to maximize business opportunities and customer retention.
• Own and deliver the overall revenue target for the FSI segment.
• Lead, motivate, and manage a team of Client Managers to achieve sales, profitability, and customer growth objectives.
• Monitor and drive sales pipeline development, forecasting accuracy, and deal conversion across long-cycle, multi-stakeholder enterprise pursuits.
• Develop and execute FSI segment strategies aligned to client priorities such as core banking modernization, digital channels, data and AI, cloud adoption, and cybersecurity.
• Identify new business opportunities, expand existing accounts, and drive cross-sell and upsell initiatives across the FSI client base.
• Set clear performance expectations, KPIs, and sales targets for Client Managers.
• Conduct regular coaching, mentoring, and performance reviews to maximize team effectiveness.
• Build and maintain strong relationships with key decision-makers and executive stakeholders - including CIO, CTO, CISO, and Head of Digital - across customer accounts.
• Navigate financial-sector procurement, vendor governance, and regulatory considerations (e.g. BOT, SEC, OIC, PDPA) throughout the sales cycle.
• Collaborate closely with Presales, Solution Specialists, Marketing, Delivery, and Partner teams to ensure successful customer outcomes.
• Develop and execute business plans aligned with company objectives and market opportunities.
• About you.
• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• 8+ years of experience in B2B sales, account management, or business development.
• Minimum 3-5 years of experience leading and managing sales teams.
• Proven track record of consistently achieving or exceeding sales targets.
• Direct experience selling into banking, insurance, or financial services clients, with an understanding of enterprise procurement and regulatory environments in the sector.
• Background in Technology, ICT, Cloud, Software, Digital Solutions, or Professional Services is preferred.
• Comfortable engaging and influencing at C-level within large, complex organizations.
• Sales Segment Lead - Automotive & Manufacturing (Auto/MFG)About the role.
• The Sales Segment Lead - Auto/MFG is responsible for driving business revenue and growth within the Automotive and Manufacturing segment (OEMs, Tier 1 and Tier 2 suppliers, industrial and process manufacturers) by leading and managing a team of Client Managers. This role owns the Auto/MFG segment sales target, ensures achievement of revenue and profitability goals, develops segment sales strategies, and fosters strong customer relationships to maximize business opportunities and customer retention.
• Own and deliver the overall revenue target for the Auto/MFG segment.
• Lead, motivate, and manage a team of Client Managers to achieve sales, profitability, and customer growth objectives.
• Monitor and drive sales pipeline development, forecasting accuracy, and deal conversion.
• Develop and execute Auto/MFG segment strategies aligned to client priorities such as smart factory and Industry 4.0, IoT/OT integration, ERP and MES modernization, supply chain digitalization, and OT security.
• Identify new business opportunities, expand existing accounts, and drive cross-sell and upsell initiatives across group companies and plant locations.
• Set clear performance expectations, KPIs, and sales targets for Client Managers.
• Conduct regular coaching, mentoring, and performance reviews to maximize team effectiveness.
• Build and maintain strong relationships with key decision-makers across both corporate and plant environments - including CIO, IT Director, Plant Manager, and Production/Engineering leadership.
• Manage engagement with multinational and Japanese-affiliated manufacturers, including alignment with regional and global headquarters where required.
• Collaborate closely with Presales, Solution Specialists, Marketing, Delivery, and Partner teams to ensure successful customer outcomes.
• Develop and execute business plans aligned with company objectives and market opportunities.
• About you.
• Bachelor's degree in Business Administration, Marketing, Information Technology, Engineering, or a related field.
• 8+ years of experience in B2B sales, account management, or business development.
• Minimum 3-5 years of experience leading and managing sales teams.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience selling into automotive, manufacturing, or industrial customers, with exposure to both IT and OT/plant-side stakeholders.
• Background in Technology, ICT, Cloud, Software, Digital Solutions, or Professional Services is preferred.
• Willingness to travel to customer plants and industrial zones (e.g. Eastern Seaboard) as required.
• Japanese language ability or experience working with Japanese-affiliated organizations is an advantage.
• Sales Segment Lead - General BusinessAbout the role.
• The Sales Segment Lead - General Business is responsible for driving business revenue and growth within the General Business segment (commercial, mid-market, and SMB customers across industries) by leading and managing a team of Client Managers. This role owns the General Business segment sales target, ensures achievement of revenue and profitability goals, develops sales strategies, and fosters strong customer relationships to maximize business opportunities and customer retention.
• Own and deliver the overall revenue target for the General Business segment.
• Lead, motivate, and manage a team of Client Managers to achieve sales, profitability, and customer growth objectives.
• Monitor and drive sales pipeline development, forecasting accuracy, and deal conversion across a high-volume, fast-cycle pipeline.
• Develop and execute segment sales strategies to accelerate revenue growth, market penetration, and new logo acquisition.
• Identify new business opportunities, expand existing accounts, and drive cross-sell and upsell initiatives, including repeatable and packaged solution offerings.
• Set clear performance expectations, KPIs, and sales targets for Client Managers, with a focus on coverage, activity, and productivity per head.
• Conduct regular coaching, mentoring, and performance reviews to maximize team effectiveness.
• Build and maintain strong relationships with key decision-makers and executive stakeholders - typically business owners, Managing Directors, and IT Managers - across customer accounts.
• Leverage partner, channel, and marketing-led demand generation to scale reach efficiently across a broad account base.
• Collaborate closely with Presales, Solution Specialists, Marketing, Delivery, and Partner teams to ensure successful customer outcomes.
• Develop and execute business plans aligned with company objectives and market opportunities.
• About you.
• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• 8+ years of experience in B2B sales, account management, or business development.
• Minimum 3-5 years of experience leading and managing sales teams.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience managing General Business, Commercial, Mid-Market, or SMB customer segments, including high-volume pipeline and broad account coverage.
• Background in T.

ทักษะ:

Budgeting

ประเภทงาน:

งานประจำ

• Country Group Holdings Public Company Limited is currently developing a portfolio of construction and interior design projects, with a strong focus on high-quality hotel and hospitality developments.
• We are seeking an experienced.
• Director of Cost Control.
• to lead project cost planning, budget control, contract review, and commercial management across the full project lifecycle - from design development and tendering through construction completion and final account settlement.
• This position is particularly suited to a highly experienced Chief Quantity Surveyor or senior cost management professional with extensive exposure to luxury hotels, resorts, mixed-use developments, and complex multi-contractor environments.
• Reporting to the CEO / Head of Project Development, the Director of Cost Control will serve as a key commercial advisor to ownership and the project development team, ensuring that project costs, contractual commitments, variations, payments, and financial risks are managed accurately and transparently.
• Pre-Construction and Tendering.
• Prepare and review preliminary cost estimates and project budgets throughout the schematic design, design development, and construction documentation stages.
• Review design proposals and provide cost advice to support informed design and investment decisions.
• Prepare, review, and validate Bills of Quantities for architectural, structural, interior design, fit-out, MEP, and specialist work packages.
• Conduct cost benchmarking against comparable hotel, resort, and hospitality projects to validate budget assumptions.
• Review tender documents, scopes of work, pricing schedules, and contract conditions before issuance to contractors.
• Lead or support contractor bid evaluations, commercial comparisons, bid leveling, and contractor qualification reviews.
• Participate in commercial negotiations and support the finalization of contract sums and contractual terms.
• Identify potential cost risks, scope gaps, and commercial exposures before contract award.
• Construction Cost Control.
• Monitor actual and committed construction costs against approved project budgets.
• Prepare monthly cost reports covering budget status, commitments, expenditure, cash flow, cost-to-complete, contingency utilization, and forecast final cost.
• Review and verify contractor interim payment applications and payment certificates for accuracy and compliance with the BOQ and contract terms.
• Independently assess and verify Variation Orders, including additions and omissions.
• Validate quantity take-offs, supporting documentation, proposed rates, and the impact of variations on the overall contract sum.
• Lead commercial discussions and negotiations with contractors regarding variations, claims, measurements, and valuations.
• Maintain accurate records of approved, pending, and anticipated variations and claims.
• Coordinate with architects, engineers, consultants, site teams, contractors, and project management teams to resolve cost, measurement, valuation, and contractual discrepancies.
• Provide ownership and senior management with clear commercial advice on budget risks, potential overruns, and corrective actions.
• Contract and Commercial Management.
• Review and interpret construction contracts, scopes of work, pricing schedules, BOQs, and conditions of contract.
• Ensure contractor payments, variations, claims, retentions, and commercial obligations are administered in accordance with contractual requirements.
• Monitor contractor performance from a cost and contractual perspective.
• Main contractors.
• Interior design and fit-out contractors.
• Structural contractors.
• MEP contractors.
• Specialist contractors, including spa, wellness, Onsen, and other technical systems.
• Advise management on contractual risks, commercial implications, and appropriate mitigation measures.
• Project Completion and Final Accounts.
• Review and finalize contractor final accounts.
• Ensure all variations, claims, omissions, retentions, and contractual adjustments are properly evaluated and settled.
• Prepare final project cost reports and reconcile actual project expenditure against original and revised budgets.
• Support project close-out documentation and Defects Liability Period cost tracking.
• Monitor retention releases and outstanding commercial obligations.
• Compile lessons learned, final cost data, and benchmarking information to support future hotel and hospitality developments.
• Bachelor's degree or higher in Quantity Surveying, Civil Engineering, Architecture, MEP Engineering, Construction Management, or a related discipline.
• Minimum 20 years of experience in quantity surveying, cost control, commercial management, or construction cost consultancy.
• Strong professional background as a Chief Quantity Surveyor, Director of Cost Management, Commercial Director, or an equivalent senior-level position.
• Extensive experience in high-end hotels, luxury resorts, hospitality developments, or complex mixed-use projects.
• Proven experience managing costs across architectural, structural, interior design, fit-out, MEP, OS&E, and specialist construction packages.
• Strong experience working within multi-contractor and consultant environments.
• Demonstrated ability to independently review and verify contractor payment applications, Variation Orders, claims, and final accounts.
• Strong knowledge of BOQ preparation, quantity take-offs, rate analysis, cost reporting, forecasting, and budget control.
• Solid understanding of tendering, procurement, bid comparison, contractor evaluation, and contract negotiation.
• Experience maintaining and applying a reliable construction cost database for hotel and hospitality projects.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Oversees the day-to-day function of the sales team.
• Responsible for the events sales effort to achieve budgeted room night and revenue goals.
• Responsible for the revenue sales for the group segment to meet budgeted room night and revenue goals, in conjunction with Sales and Events managers.
• Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, webinars, and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
• Develop & maintain knowledge of market trends, competition, and customers.
• Responsible for conducting site inspections, and coordinating, orchestrating, and hosting property and area familiarization trips and activities.
• Professionally represent the hotel in community and industry organizations and events.
• Manage the preparation and standard of proposals and agreements for each market segment with their respective managers.
• Maintain and further develop SFDC database.
• Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system.
• Develop promotions and sales campaigns for implementation in each market for key accounts, as guided by the Director of Sales & Marketing.
• Responsible for the strategy and annual RFPs for the negotiated market segment, to achieve revenue growth year-over-year, with the support of the Director of Sales & Marketing.
• Responsible for the strategy and tactics for the group segment, with the support of the Director of Sales & Marketing.
• Coach, mentor, and support managers and sales coordinator in weekly one-on-one meetings and discuss continued strategy and tactics for gaining business.
• Assist managers in the development of S.M.A.R.T plans and review weekly with each manager.
• Review progress to goal attainment on a scheduled basis.
• Assist Director of Sales & Marketing in monthly reviews with Sales Managers.
• Assist Director of Sales & Marketing with budget preparation.
• Assist Director of Sales & Marketing with annual goal setting.
• Contribute to the annual marketing plan preparation.
• Maintain expenses within the budgeted guidelines.
• Key liaison between sales and events department and on property colleagues and facilitate flow of communication.
• Assist DOSM and the team with marketing tools/collateral for all segments.
• Monitor scheduled direct mail efforts.
• Participate in weekly GRC review and forecast meetings.
• Oversee sales blitzes in assigned market segments with Regional Sales Office and sister properties.
• Organize, and participate in familiarization trips from key client base.
• Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.
• Build relationships with sales counterparts from Regional Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.
• Prepare and submit timely monthly reports to the Director of Sales & Marketing.
• Recognize and include communication of market trends and competitive intelligence.
• Attend & organize sales meetings and leadership training sessions as required.
• Responsible for implementation and adherence to all departmental policies and manuals, while ensuring compliance to the same for consistency across the team.
• Continually assess strengths/opportunities of Sales Department and report to Director of Sales & Marketing.
• Establishes a sense of urgency with the team to understand and achieve the needs of the sales Operation.
• Support Director of Sales & Marketing in implementing new procedures and standards.
• Knowledgeable of Hotel's competitive set and recommends sales/pricing strategies, service and product improvements/up sell strategies to stay competitive.
• Participates and leads a healthy team morale as measured by employee satisfactions survey.
• Carries out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.
• Meetings.
• To attend or chair (as and when required) daily morning sales briefing.
• To attend or chair (as and when required) weekly Group Resume Meeting.
• To attend or chair (as and when required) bi-monthly Sales Department's Meeting.
• Attend monthly Review Meeting (Sales Manager's).
• Attend (in absence of DoSM / Commercial Director) Department Head meeting.
• Attend (in absence of DoSM / Commercial Director) Operations meeting.
• Attend or chair (in absence of DoSM / Commercial Director) Sales coordinator meeting.
• Activity Goals.
• To actively engage self and Sales/ Events teams to achieve set activity goals.
• Meet the following Activity Goalso 15 Prospect Calls per weeko 5 Outside Sales Calls per weeko 5 entertainments per weeko 2 Site Inspections per week Standard Task - Weekly or Monthly Report.
• Weekly sales call plan via Sales Force.
• Weekly Sales Manager's summary report.
• Weekly complete activity and to do detail report.
• Monthly Sales month end report.
• Monthly reconciliation, actual report.
• 3 Months action plan.
• To report key competitive activities and special programmes or packages in the market Administration.
• To respond to all enquiries within 6 hours and overseas enquiries 24 hours.
• Effective follow-ups are to be conducted for such enquiries.
• To effectively utilize the standard forms and letters to ensures that such forms and letters are presented in a most professional manner.
• To maintain an effective account and account management through Sales Force and to be fully competent with operating Sales Force.
• To ensure that all data input in Sales Force is accurate and updated.
• Traces on accounts and bookings are logged into Sales Force daily and ensures that traces are acted upon timely and thoroughly.
• To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
• To ensure that group resume, long stay memo, site inspection memo, and others important information is distributed to support department in a timely manner.
• To effectively use all available sales tools.
• Competent with basic computer software.
• To assist in the preparation of annual business plan.
• Coordination.
• Work closely with all levels of the sales team to ensure that the sales team works effectively with the events team and other departments.
• Ensures that all sales staff are fully trained based on the department's standard and are competent in executing their respective job roles.
• Ensure all employees maintain an update awareness of hotel product knowledge, current promotion, policy changes and appreciate internal communication.
• Provide honest and appropriate feedback for the performance of subordinate and itself.
• Ensures that all guest's profile, requirements and other important information are distributed to related department or sections in a timely man.