Responsibilities

• Ensure that clients are receiving the highest level of service, value, strategic and creative thinking from the agency

• Champions digital ideas as part of a broader integrated approach to marketing

• Deliver the account(s) vision and partners tightly with the core integrated brand team to live out the vision of the account

• Expert at shaping and managing client expectations

• Displays strategic confidence and sound logic in point of view formation

• Accountable for client financials; helps manage account profitability

• Contributes to running new business pitches

• Promotes seamless collaboration and partnership throughout the team

• Ensures agency resources are effectively forecast and profitably deployed

• Manages conflict or tenuous situations with poise

• Leads by example and fosters the professional growth and development of account team; ensures internal team harmony and satisfaction

• Supports and rallies behind big ideas by nurturing, shaping and protecting them

• Partners w/ group creative director to ensure quality of creative work meets high standards while delivering business

Qualifications

• Ba/Bs degree in communications, marketing or advertising

• Minimum of 8 years of agency account management experience

• Strong experience managing digital initiatives as part of a larger, complex client business

• Possess an innate curiosity, keen insight and unyielding passion for our industry

• Ability to think big, but also translates into meaningful, insightful and actionable steps.

• Natural ability to lead through a presence and performance that instills confidence and conviction as well as ability to keenly and clearly provide business and marketing consultation