เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media, Compliance, Microsoft Office

ประเภทงาน:

งานประจำ

• Campaign Planning & Setup Collaborate with suppliers to understand campaign objectives and preferred customer segments.
• Recommend media channels and targeting strategies using NIQ Segmentation Studio.
• Develop campaign briefs, timelines, and cost estimates based on retail client's rate card.
• Media Strategy & Optimization Design multi-channel media plans (SMS, EDM, Push Notifications, Social Media).
• Ensure campaigns align with supplier objectives.
• Monitor campaign delivery and optimize performance KPIs.
• Execution & Coordination Liaise with retail client Marketing team for campaign setup and approvals.
• Oversee creative assets and ensure compliance with retail client's artwork guidelines.
• Manage campaign go-live and troubleshoot any operational issues.
• Performance Reporting & Insights Prepare pre-campaign opportunity reports and post-campaign evaluation reports.
• Share actionable insights with suppliers to drive upsell and repeat campaigns.
• Maintain accurate documentation for all campaigns.
• A LITTLE BIT ABOUT YOU.
• You are driven by curiosity and have a passion for understanding what influences consumer behavior and campaign performance. You excel at planning and executing media strategies that deliver measurable results. With strong analytical and organizational skills, you can design multi-channel campaigns, manage timelines, and optimize performance based on data insights. You thrive in a fast-paced environment, are detail-oriented, and have a knack for balancing creativity with precision. Collaboration is second nature to you you work seamlessly with internal teams and external partners to ensure campaigns meet objectives and exceed expectations.
• Minimum Bachelor s Degree is required, Master s Degree is preferred.
• Minimum 5 years of working experience in media planning or campaign management (retail or FMCG preferred).
• Proven expert knowledge of the loyalty industry.
• Strong understanding of digital media channels and CRM-based targeting.
• Proficiency in using Microsoft Office and good analytical skills.
• Exceptional client management and negotiation skills.
• Gain the trust of everyone involved in assigned projects.
• Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
• Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
• Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
• Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
• Ability to properly scope requirements, identify tasks, and determine the level of effort.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Ads, Facebook Marketing, Digital Marketing, Market Research, Marketing Strategy, Thai, English

ประเภทงาน:

งานประจำ

• Set up, manage, and optimize Google Ads and Facebook Ads campaigns.
• Conduct audience research, keyword planning, and targeting setup.
• Analyze campaign performance (CTR, CPC, ROAS, CPA, etc.) and learn to optimize results.
• Monitor ad performance daily and prepare monthly reports for clients.
• Collaborate with content and design teams to refine ad creatives.
• A/B test copies, creatives, and audiences.
• Assist in developing and executing marketing plans to grow our company brand.
• Help create content or ideas for Beyond Digital s own social media, ads, and promotions.
• Stay updated on trends, algorithm updates, and industry benchmarks..
• Bachelor s degree in Marketing, Business Development, or related field.
• 6 months-1 year of experience in digital marketing (New Grads are welcome!).
• Strong interest in Meta Ads and Google Ads.
• Familiarity with Ads Manager, Google Ads, or other digital ad platforms.
• Strong organizational skills and attention to detail.
• Good communication skills; English communication is a plus.
• Able to multitask and manage shifting priorities.
• Comfortable with Microsoft Office or Google Workspace.
• Positive attitude and a willingness to learn and grow.
• Experience in agency environments is a plus.
• Must be able to work on-site at our office in Bangkae, Bangkok.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

ฝึกงาน

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling..
• Why Join Us?.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• นำเสนอ Media Solution / Content / Sponsorship Package ให้กับลูกค้า (SME, Brand, Agency).
• สร้างยอดขายจากลูกค้าใหม่ และบริหารความสัมพันธ์ลูกค้าเดิมอย่างยั่งยืน.
• วิเคราะห์ความต้องการลูกค้าและเสนอแนวทางการสื่อสารผ่าน Platform ของบริษัท.
• ประสานงานกับทีม Production เพื่อพัฒนา Campaign ให้ตอบโจทย์ธุรกิจลูกค้า.
• ควบคุม Timeline และสรุปผลลัพธ์ (Report) ของ Campaign ให้ลูกค้า.
• อายุ 27 - 45 ปี (ป.ตรี Marketing / Communication / Business หรือสาขาที่เกี่ยวข้อง).
• ประสบการณ์ Sales / AE / Media Sales / Agency อย่างน้อย 3 ปี.
• ทักษะการเจรจาต่อรองดีเยี่ยม และสามารถทำ Presentation ด้วย Canva ได้ดี.
• เข้าใจ Digital Media, Content Marketing และ Brand Communication เป็นอย่างดี.
• วันจันทร์ - ศุกร์ (หยุดเสาร์ - อาทิตย์).
• เวลา 09.00 - 18.00 น..
• ประกันสังคม.
• วันหยุดตามกฎหมาย.
• วันลาพักร้อน 6 วัน / ปี.
• เงินเดือนพิจารณาตามประสบการณ์และความสามารถ.
• สถานที่ทำงาน: อาคารลิเบอร์ตี้ พลาซ่า ชั้น 19 ซอยทองหล่อ (สุขุมวิท 55) เขตวัฒนา กรุงเทพฯ.
• ช่องทางการสมัคร: ส่ง Resume / Portfolio มาได้ที่: [email protected] สอบถามเพิ่มเติม: 089-569-9624.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

ฝึกงาน

• Brainstorm and plan content ideas for Facebook, Instagram, TikTok, LinkedIn.
• Support photo/video shoots including behind-the-scenes coordination and setup.
• Create visuals and draft captions that fit campaign objectives and brand identity.
• Assist in producing short-form videos using tools like CapCut or Premiere.
• Learn to use AI-driven tools for both creative visuals and written content.
• Help with campaign reporting by collecting performance insights.
• Basic skills in Canva, CapCut, or Adobe Creative Suite.
• Strong communication and organizational skills.
• Able to work independently while collaborating in a small team.
• Interest in social media trends, branding, and storytelling.
• Why Join Us?.
• Work with top employers and leading brands in Thailand.
• Gain real-world experience in both content creation and campaign execution.
• Learn how to push creative boundaries with new tools and strategies.
• Be mentored by a passionate team that values quality, data-driven insights, and impactful storytelling.
• At WorkVenture, you ll be part of a team that s shaping how companies are seen as great places to work. This role gives you the chance to push creative boundaries and grow with a team that values quality and impactful storytelling.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• ออกแบบงานกราฟิกสำหรับโพสต์และสื่อออนไลน์.
• โพสต์โปรโมชัน/สินค้า/ผลงาน/ความรู้.
• ปรับขนาดให้เหมาะกับแต่ละแพลตฟอร์ม (FB/IG/TikTok/LINE OA).
• ตัดต่อ/ทำคลิปลง Social (Reels/TikTok/Shorts).
• เขียนแคปชั่นและคอนเทนต์ให้เหมาะกับกลุ่มลูกค้า.
• ลงโพสต์และจัดตารางคอนเทนต์ (Content Calendar).
• อัปโหลดรูป/รายละเอียดลงเว็บไซต์.
• ประสานงานกับทีมขาย/หน้าร้านเพื่อเก็บข้อมูล.
• ใช้โปรแกรมกราฟิกได้: Canva / Photoshop / Illustrator (อย่างน้อย 1 โปรแกรม ด้วยความชำนาญ).
• ใช้โปรแกรมตัดต่อได้: CapCut / Premiere / VN (อย่างน้อย 1 โปรแกรม ด้วยความชำนาญ).
• เขียนแคปชั่นภาษาไทยดี.
• เข้าใจพื้นฐาน Social media.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Video Editing, English

ประเภทงาน:

งานประจำ

• Why Join Alt?.
• Alt is a creative, community-driven coworking and coliving environment where people, culture, and experiences truly matter.
• Gain hands-on experience in coworking operations, community engagement, and content creation
• Learn how a real coworking & coliving business operates day to day
• Explore content, storytelling, and branding in a real, people-centered environment
• Work closely with an international, diverse, and open-minded community
• Grow through practice, feedback, and exposure rather than rigid structures.
• You ll play an active role in supporting the daily experience and atmosphere of the Alt community..
• Frontline role with direct exposure to members and daily operations
• Opportunity to learn content creation and brand storytelling in a real environment
• Supportive team culture that values initiative, curiosity, and growth.
• Job Overview.
• As a Coworking Space Host and Social Media Content Creator, you will support the daily coworking experience while contributing to Alt s content and marketing efforts.
• This is a supporting and learning-focused role, combining frontline coworking operations, member interaction, and content assistance. You will help ensure the space runs smoothly, members feel welcomed, and everyday moments are captured and shared through Alt s digital platforms..
• Coworking & Community Operations.
• Assist with registering and onboarding new coworking members
• Welcome members and visitors, creating a friendly and approachable first impression
• Support daily communication with members, responding to basic inquiries
• Assist with coworking tours for prospective members
• Help foster a warm, inclusive, and respectful community atmosphere
• Support daily space readiness (opening, closing, cleanliness, basic setup)
• Assist with package and mail handling
• Support community events and activities before, during, and after execution.
• Marketing & Content Support.
• Assist with creating photo and video content for social media (stories, reels, short clips)
• Capture daily moments, community interactions, and events within the space
• Support caption writing and basic copy aligned with Alt s brand tone (AI tools may be used to assist
• with drafting and editing)
• Help schedule or upload content under team guidance
• Support marketing activities for coworking, coliving, and community events
• Organize and archive photos and videos for future marketing use Communication
• Communicate politely and clearly with members and teammates
• Support communication via in-person interactions, chat platforms, email, and social media
• Escalate issues or questions appropriately to senior team members.
• 0-2 years of experience in customer-facing, hospitality, or community-based roles
• Interest in coworking, community building, or creative/content-related work
• Strong communication skills in English and Thai, both verbal and written, for daily member
• interaction and content support.
• Friendly, open, and people-oriented personality
• Willingness to learn, take feedback, and improve
• Ability to handle multiple small tasks with flexibility
• Respect for diversity, inclusivity, and different cultures
• Strong understanding of social media platforms (Instagram, Facebook, TikTok), including hands-on
• experience managing Facebook Pages, Groups, and community interactions.
• Basic Canva skills and simple photo/video editing (CapCut or similar) are a plus
• Hands-on experience or strong willingness to use AI tools for writing or editing is a must
• Salary & Benefits
• Salary negotiable based on experience.
• Annual leave and milestone leave.
• Social security benefits.
• Performance-based bonus scheme.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation

ประเภทงาน:

งานประจำ

• Own revenue targets for supplier-targeted campaigns and ensure KPIs are achieved.
• Develop and execute sales strategies to secure new campaigns and upsell to suppliers.
• Lead proactive pitching of marketing opportunities to suppliers.
• Forecast revenue performance and provide regular updates to management.
• Client Relationship Management.
• Build and maintain strong relationships with suppliers and Retailer team to foster long-term partnerships.
• Represent the supplier during Joint Business Planning (JBP) or Category Review meetings to identify marketing opportunities (where permitted).
• Organize supplier activities or briefings to showcase marketing capabilities and drive engagement.
• Proposal Development & Negotiation.
• Prepare compelling proposals and negotiate pricing and terms with suppliers.
• Ensure alignment with retailer guidelines on promotional mechanisms and artwork standards.
• Proactively come up with ideas to drive revenue and targeted campaigns to suppliers.
• Performance Monitoring & Reporting.
• Track revenue performance and campaign delivery to ensure KPIs are met.
• Collaborate with Client Service (CS) to co-present post-campaign evaluations and insights to suppliers.
• Maintain accurate sales pipeline and CRM records for visibility and forecasting.
• Analyze campaign ROI and recommend improvements for future initiatives.
• A LITTLE BIT ABOUT YOU.
• You are a natural sales individual who thrives on building strong client relationships and driving revenue growth. You identify opportunities early and turn them into impactful commercial wins. With strong negotiation skills, a persuasive communication style, and a strategic mindset, you confidently present solutions that deliver value for suppliers and the business. You are proactive, results driven, and excel in a fast moving, collaborative environment.
• Bachelor s Degree required; Master s preferred.
• Minimum 5 years of working experience in sales, business development, or account management retail or FMCG preferred.
• Preferred prior experience in media agency sales, including selling media solutions/campaigns to brands or suppliers.
• Strong understanding of media objectives, campaign planning fundamentals, and awareness of digital/media KPIs.
• Proven track record of achieving revenue targets and managing high value accounts.
• Strong negotiation and client management skills.
• Ability to gain trust and influence effectively across cross functional teams.
• Strong communication and presentation skills, comfortable engaging stakeholders at all levels.
• Experience working in cross functional, globally distributed teams; international experience preferred.
• Ability to scope requirements, identify tasks, and estimate effort accurately.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Procurement, Negotiation, Microsoft Office

ประเภทงาน:

งานประจำ

• Planning product ranges and preparing sales and stock plans in conjunction with buyers.
• Monitoring stock movement, allocating stock to each store, and managing inter-branch transfers to optimize stock levels.
• Controlling stock levels based on sales forecasts and seasonal demand.
• Managing and preparing reports of sales, stock on hand, markdowns, promotions, or clearance.
• Analyzing sales data, bestsellers, and slow sellers to maximize sales opportunities and reduce risk.
• Gathering customer insights and analyzing past sales trends to anticipate future product needs.
• Liaising with suppliers, distributors, and stores to ensure smooth operations.
• Identifying production or supply difficulties and solving problems or delays.
• Monitoring competitor performance and market trends.
• Coordinating with stores and operations for training, VM, maintenance, and problem-solving.
• Managing, training, and supervising junior staff.
• At least 5 years of experience in merchandising, buyer, procurement, of related products.
• Bachelor s degree in Business Administration, Marketing, Economics and fields.
• Good communication, presentation as well as negotiation skills.
• Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Word).
• Proactive and committed to delivering results in a fast-paced.
• Location: The Emdistrict.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media, Compliance, Microsoft Office

ประเภทงาน:

งานประจำ

• Campaign Planning & Setup Collaborate with suppliers to understand campaign objectives and preferred customer segments.
• Recommend media channels and targeting strategies using NIQ Segmentation Studio.
• Develop campaign briefs, timelines, and cost estimates based on retail client's rate card.
• Media Strategy & Optimization Design multi-channel media plans (SMS, EDM, Push Notifications, Social Media).
• Ensure campaigns align with supplier objectives.
• Monitor campaign delivery and optimize performance KPIs.
• Execution & Coordination Liaise with retail client Marketing team for campaign setup and approvals.
• Oversee creative assets and ensure compliance with retail client's artwork guidelines.
• Manage campaign go-live and troubleshoot any operational issues.
• Performance Reporting & Insights Prepare pre-campaign opportunity reports and post-campaign evaluation reports.
• Share actionable insights with suppliers to drive upsell and repeat campaigns.
• Maintain accurate documentation for all campaigns.
• A LITTLE BIT ABOUT YOU.
• You are driven by curiosity and have a passion for understanding what influences consumer behavior and campaign performance. You excel at planning and executing media strategies that deliver measurable results. With strong analytical and organizational skills, you can design multi-channel campaigns, manage timelines, and optimize performance based on data insights. You thrive in a fast-paced environment, are detail-oriented, and have a knack for balancing creativity with precision. Collaboration is second nature to you you work seamlessly with internal teams and external partners to ensure campaigns meet objectives and exceed expectations.
• Minimum Bachelor s Degree is required, Master s Degree is preferred.
• Minimum 5 years of working experience in media planning or campaign management (retail or FMCG preferred).
• Proven expert knowledge of the loyalty industry.
• Strong understanding of digital media channels and CRM-based targeting.
• Proficiency in using Microsoft Office and good analytical skills.
• Exceptional client management and negotiation skills.
• Gain the trust of everyone involved in assigned projects.
• Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
• Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
• Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
• Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
• Ability to properly scope requirements, identify tasks, and determine the level of effort.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.