เงื่อนไขการค้นหา

ทักษะ:

Usability Testing

ประเภทงาน:

งานประจำ

• Governs all designs and direction to ensure intuitive & innovative solution and drive consistency following established design principles, guidelines & patterns for all Krungsri Mobile app s squads.
• Leads and executes experience activities, results and artifacts, including customer journey maps and personas, empathy maps, service design blueprints, content strategy, information architectures, experience ecosystem maps, storyboards, and aspirational experience narratives.
• Team up with User Researchers and CX to maintain consistency for all Krungsri s touchpoints.
• Assesses and optimizes the performance of new and existing features by conducting/participating usability testing and interpreting analytic data.
• Identify emerging opportunities for improving the user experience of core journeys in the mobile app.
• Identify the root causes of wider customer experience issues and help teams tackle them.
• Using your holistic view of the whole application to bridges between different parts of the sub-module on Application to create seamless experience for the customer.
• Bachelor's degree in marketing, communications, advertising, Business management, Business Administration, or in a related field preferred.
• At least 5 years' experience as a customer experience specialist, or a similar customer support role on the Mobile application.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of online customer engagement platforms and channels.
• Great organizational and time management abilities.
• Superb communication, collaboration, and problem-solving skill.
• Satay connected with KRUNGRI CAREER at:FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer)LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)Talent Acquisition DepartmentBank of Ayudhya Public Company Limited1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

ประเภทงาน:

งานประจำ

• The team works closely with product teams, local operations, customer service team and country PMs, addressing diverse requests and insights to create better-integrated solutions. With a focus on cross-cultural collaboration, we are part of a larger Design Studio that includes research, product, writing, enabling a holistic and innovative approach to problem-solving..
• We are seeking a talented UX/UI Designer to join our Thailand team and drive impactful user experiences in the logistics domain across Southeast Asia. You will particip ...
• Manage and optimize the end-to-end operations experience, ensuring smooth and efficient processes for many user types within logistic sector.
• Develop ideas, strategies, and solutions to address user pain points and enhance satisfaction.
• Collaborate with internal designers and cross-functional teams, including product, operations, and technology, to align on goals and drive initiatives for continuous improvement.
• Create user flows, wireframes, prototypes, and high-fidelity designs that adhere to usability best practices.
• In certain project scenarios, when implementing new features, collaborate with the product team to conduct targeted research and gather valuable insights from local operators at facilities in Thailand.
• Drive initiatives focused on continuous improvement and adapting to market needs..
• Education Level: Bachelor s degree or higher in Design, Human-Computer Interaction, or a related field.
• At least 3 years of professional experience in UX/UI design or a related field.
• Strong expertise in UX/UI design principles, interaction design, and visual design.
• Proficiency in English, both written and verbal, is crucial, as effective communication and collaboration with teams across Southeast Asia are integral to the role.
• Proficiency in design tools: Figma, Adobe.
• Able to translate insights into actionable designs, incorporating feedback into iterative design processes.
• Ability to create user flows, wireframes, prototypes, and high-fidelity mockups.
• Strong communication skills to convey ideas clearly and collaborate with cross-functional teams.
• Effective teamwork abilities in a cross-cultural and dynamic environment.
• Self-management skills, including time management and the ability to prioritize tasks in a fast-paced setting.

ทักษะ:

Usability Testing, Product Design, English

ประเภทงาน:

งานประจำ

• Lead global UX research activities to uncover actionable insights and inform product strategy.
• Develop personas, customer journey maps, and conduct usability testing to refine product design.
• Collaborate with designers and stakeholders to ensure research findings are translated into product features.
• Design and conduct rigorous and reliable research studies, providing both qualitative and quantitative data.
• Present findings and strategic recommendations to influence product direction and design decisions.
• Contribute to define, implement and document global UX Research standards, procedures and tools.
• What you bringBachelor's or Master's degree in User Experience Design, Interaction Design, or a related field.
• Proven experience in UX research, with a strong portfolio demonstrating a range of research methodologies and their impact on product design.
• Minimum of five (5) years of experience in UX research or a related field.
• Experience working in agile organizations and teams strongly preferred.
• Advanced degree in Cultural Anthropology, Organizational Psychology, Sociology, HCI, or a similar discipline.
• Strong analytical skills and the ability to present findings clearly and compellingly.
• Experience with a range of research methodologies and tools.
• Proficiency in cutting-edge technologies and their impact on creating, deploying, and evaluating high-performance digital experiences.
• Excellent communication and collaboration skills.
• Excellent English skills, both spoken and written.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Work from home allowance.
• In recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.
• We nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.
• 59986 | IT& Tech Engineering | Professional | PG10 | Allianz Technology | Full-Time | Permanent

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research

ประเภทงาน:

งานประจำ

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Javascript, Sketch, InVision, English

ประเภทงาน:

งานประจำ

• Translate concepts into wireframes and mockups that lead to intuitive user experiences.
• Facilitate client's product visions by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences for digital products.
• Working with client and project teams to complete the information architecture and interface development processes for new production projects including site map, wire frame layout and template development.
• Working with internal and client team to design and build user-friendly interfaces based on functional specifications.
• Participating in key internal meetings including weekly status updates and planning sessions.
• What you bringDegree in Computer Science or a related field of study.
• A well-rounded UX/UI professional who connects the dots between business needs, innovation and good design.
• Experienced at driving a user experience from start-to-finish that delivers results, connects emotionally.
• Obsessed with good user-centered design practices and have an eye for detail.
• Experienced at creating and revising information architecture documents and diagrams including but not limited to: content diagrams,.
• content maps, wire frame diagrams, comprehensive diagrams and static prototypes.
• Passionate about understanding (and keeping the team and clients in formed about) current and emerging UX/UI trends.
• Familiar with HTML, JavaScript, and CSS design capabilities.
• Fluent in responsive design, mobile/tablet UI UX.
• Expertise in UX/UI software such as Sketch, Adobe Creative Suite, InVision, UXPin, Balsamiq, Adobe XD is a must.
• Be willing to help teammates, share knowledge and experience with them, and learn from them.
• At least 5-7 years of UX design experience (and the portfolio to prove it) as a key, hands-on interaction/visual designer of a UI/UX through the product development cycle of successfully launched web, mobile, and/or software applications.
• Excellent command of spoken and written in English.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Work from home allowance.
• In recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.
• We nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.
• We take pride in offering our employees a premium gym membership, recognizing the immense value it places on their well-being and commitment to maintaining a healthy work-life balance.
• At our company, we offer an on-site playroom and a myriad of exciting activities, ensuring that our employees can unwind, recharge, and truly enjoy their time within our vibrant community.
• 76209 | IT& Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent
• About Allianz Technology
• With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age.We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology.
• D statement
• Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all. We welcome all people, regardless of e.g., gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, philosophy of life, or any other characteristics protected under applicable local laws and regulations. After all, our greatest strength as a company is rooted in the diversity of skills, experiences, and backgrounds that our employees bring.
• Join Us. Let's care for tomorrow.You. IT