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ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Ad Planning / Ad Buying, English, Thai

ประเภทงาน:

งานประจำ

• Job Title: PPC Specialist.
• Job Purpose: To create, manage, optimize and monitor our PPC advertising campaigns on multiple SEM platforms and deliver the results as per the KPIs.
• Key Requirements.
• Hands knowledge and experience in running PPC campaigns with search, display, and video advertising along with retargeting/remarketing techniques.
• Knowledge & experience in running PPC campaigns on market places including Google, Facebook, Instagram, YouTube, Line, Shopee, and Lazada.
• Analyze and optimize PPC campaigns to achieve a higher Return On Ad Spend (ROAS).
• Perform search terms/ keywords discovery, expansion, and optimization.
• Understanding and experience with tracking tools such as Google Analytics, Google Tag Manager, and Google Data Studio.
• Strong analytical skills, including reporting and interpretation of data.
• Experience with SEMrush, Ahrefs, and similar SEO tools.
• Awareness of the latest PPC trends and strategies.
• Experience and knowledge with Google Apps (Sheets, Slides, Docs).
• Create, manage and coordinate ad campaign performance reports on a daily/weekly/monthly basis.
• Quick learner, fast to respond & effective with communications.
• Credentials.
• 3+ years of results-driven work experience as SEM/PPC Specialist or similar role.
• A recent Google Ads Academy certification, a plus.
• A recent Meta certification, a plus (associate or professional).
• Job Type: Full-time.
• Location: Bangkok, Thailand.
• If the above sounds like you, we look forward to receiving your application.
• Send your resume with a full size photo to >> [email protected]
• Application deadline: 25 June 2022.
• Only shortlisted candidates will be notified.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Oversee accounting daily operations.
• Take responsibility for accounts payable/receivable, cash receipts, general ledger, payroll and utilities, treasury, budgeting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, trust account statement reconciliations, check runs, fixed asset activity, debt activity etc.
• Validates and approves all the monthly and yearly tax liabilities ensuring that the tax legislation is applied.
• Handles VAT reconciliations, payments to tax and social security authorities.
• Verify Stock Management Report.
• Close Month-End Inventory in system with agreed timeline.
• Ensure that end-to-end process of inventory transaction are consistency.
• Review Stock Movement Report.
• Monitor and analyze accounting data.
• Set up and monitor accounting KPIs.
• Regularly produce financial reports or statements.
• Adhere to proper accounting methods, policies and principles.
• Encourage other employees to adhere to standards.
• Train new employees.
• Bachelor s degree of Accounting (B.Acc.).
• Minimum 5 years of experience.
• Proven knowledge of IFRS accounting standards is desirable but not a requirement.
• Excellent computer skills on MS Office.
• Excellent knowledge and experience with accounting software and databases (Knowledge with Win speed, MAC 5, CD Organizer will be an advantage).
• Very good knowledge of Tax Legislation.
• Ability to multi task.
• Understanding and knowledge of accounting principles, practices, standards, laws and regulations.
• Sense of ownership and pride in your performance and its impact on company s success.
• Critical thinker and problem-solving skills, Team player, Good time-management skills, Great interpersonal and communication skills.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Service-Minded, Accounting, English

ประเภทงาน:

งานประจำ

• Greeting clients and visitors, including incoming call, preparation of meeting,conference call etc.
• Support, coordinate with Accounting and Audit Department in handling clients documentation.
• Manage and control client s accounting information, audit file and administrative documentation.
• Prepare administrative records.
• Handling delivery schedule of outsource messenger and office mailbox.
• Organizing staff travel including air ticket booking, taxi, van rental, etc.
• Coordinate with building maintenance services and outsource housekeeping service.
• Handling stationery inventory, office supplies and equipment.
• Organize and liaison with internal and external contacts.
• Other general affair and administrative tasks as assigned.
• Thai nationality, female 30- 45 years old of aged.
• Bachelor s Degree in Business Management or related field.
• Minimum 3 years of relevant experience.
• Good command in English both written and spoken.
• Computer proficiency.
• Interpersonal and communication skills.
• Dynamic, proactive and efficient and attention to detail.
• Friendly, Service-Minded Caring.

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• Partners with stakeholders and customers across the SCB databases organization to inform the product vision, strategy, features, and prioritization.
• Develops, owns, translates and prioritizes product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria and executes product roadmap.
• Works day to day with cross-functional teams and stakeholders, including digital marketing, analytics, design/user experience, engineering, and user enablement.
• Leads the product functional design process based on an intimate knowledge of the users and technology.
• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
• Qualifications Bachelor's or Master's degree in computer information system, business administration, software engineering, computer science, marketing or related fields.
• At least 3 years of experience in Mobile/Web App product management.
• Data obsessed - use financial data, usage metrics, ROI, etc. to drive decision-making.
• Flexible in an agile environment - reviews the business needs, changes priorities, outlines milestones and deliverables, and pinpoints opportunities and risks.
• Fluent in English both written and communication skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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ประเภทงาน:

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• Partners with stakeholders and customers across the SCB databases organization to inform the product vision, strategy, features, and prioritization.
• Develop and align customer based OKRs i.e. annual growth, engagement metrics, sales targets and agree with stakeholders on actions and performance metrics.
• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
• Accountable for creating cost effective acquisition and engagement model, growth experiments at a high velocity and level of quality to move core users and engagement metrics.
• Track, analyze P&L of sales, acquisition and engagement OKRs.
• Continuously work with data and give behavioral customer insights to make EASY a financial super app that is loved by all.
• Qualifications Bachelor's or Master's degree in computer information system, business administration, software engineering, computer science, marketing or related fields.
• At least 3 years of experience in Mobile/Web App product management.
• Data obsessed - use financial data, usage metrics, ROI, etc. to drive decision-making.
• Flexible in an agile environment - reviews the business needs, changes priorities, outlines milestones and deliverables, and pinpoints opportunities and risks.
• Fluent in English both written and communication skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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• Champion the team, partners, and external stakeholders to ensure alignment around the overall vision, mission, and strategy of the product.
• Own the product roadmap and prioritize the product backlog to ensure the incremental value towards the customer.
• Understand DataX target users and be able to fully comprehend their requirements to create the product that customers cannot live without.
• Work in an agile environment and continuously review the business needs, priorities, milestones, and deliverables.
• Act as the key player in the end-to-end product life cycle among the cross-functioning teams. This would include but is not limited to building the proof-of-concept and experimenting with those as products/solutions in the early state and ensuring that it would lead to standardized solutions and implementation later.
• Collaborate with customer success team in go-to-market plan to ensure that those stakeholders have what they need to be successful in development and maintain the appropriate tracking and reporting of product performance post-launch to evaluate the future investment.
• Qualifications Exceptional leader who has practiced leadership without authority.
• Minimum 3 years of experience in customer-centric product creation.
• Ruthlessly prioritize product backlog and be able to communicate the why.
• Excellent interpersonal skills to work collaboratively with various stakeholders who may have competing interests.
• Having experience in using lean startup or growth hacking methodology (build, measure, and learn).
• Strong analytical skills and having proven data-driven mindset.
• Understand and be able to balance between building the right thing vs building the thing right.
• Having Experience in data/analytics as a product is a plus.
• Familiarity with data scientist concepts and practice is an advantage.
• Familiarity with analytical tools and business intelligence tools is an advantage.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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• Develop customer experience strategy and customer journey in accordance with customer insights and behavior analysis.
• Identify possible opportunities to improve, analyze, and prioritize customer segments, journeys and areas for optimization and innovation based on quantitative and qualitative data.
• Facilitate the discovery and design sessions using various approaches: i.e. journey mapping, VOC and business metrics analysis with internal stakeholders to define simp ...
• Establish practices and CX tools to manage and ensure business units and touch points to deliver upon customer experience standards.
• Qualifications Bachelor's degree or higher in Business Administrations, Finance, Engineering, Economics, MIS, or related fields.
• At least 3 years of experience in customer experience strategy, consumer insights, or customer project management.
• Quick learners and adaptable to working both independently and within a team environment.
• Excellent interpersonal, problem solving and time management skills, with the ability to manage multiple and shifting priorities and projects.
• Ability to think strategically, high attention to detail, highly organized and self-motivated.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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• Analyze and translate market research data, customer feedback, and technology trends to the new strategic privilege model or ideas of Financial/Advisory privileges or any privileges that meet wealth customer's lifestyle.
• Provide customer analysis on customer privilege usage, behavior, post-campaign evaluation, competitor analysis, that serve for SCB Wealth Customers (Private Banking, First and Prime).
• Develop and implement privilege marketing programs from concept to completion, using ...
• Assess, forecast, measure, and share insights with Management team and follow up action plans to execute all activities.
• Control, track, review and plan the annual financial of privilege budge for privilege redemption, partnership marketing, trips, New Year Gift, Birthday gift and etc.
• Lead wealth customers engagement and journey mapping by analyzing all customers touch points to maximize commercial opportunities.
• Negotiate business or partnership, make commercial deals to ensure that the conditions of agreements will be win-win model and best fit for all partners in accordance with bank's contract guidelines and policies.
• Implement the privileges program to customers by working with IT, Operation team, RM, Customer Service, Credit card team as well as Marketing to ensure that all communication channel have been done smoothly.
• Supervise Marketing Communication Team and Customer Experience Team for all artwork design including co-ordinate closely with Legal & Compliance for define T&C of all privileges and promotional campaign.
• Solve daily operation issues of Wealth customer enquiries and complaints.
• Qualifications Bachelor's degree or higher in Business Administration, Finance & Banking, Marketing, Technology or related fields.
• Minimum of 8 years of experience in Privilege Analysis, Strategic Planning and Strategic Management.
• Experiences and understanding of Wealth people lifestyle to handle partnership marketing, trips, manage the implementation the events with the completion of campaign tracking.
• Excellent communication skill and ability to lead in modernize way of working with customer centric mindset.
• Strong in digital & technology knowledge and critical thinking with creativity.
• Credit card working experience or CRM experience is a plus.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Structure and conduct insight analysis from internal as well as external information to understand customers, competitive intelligence, market risks and opportunities to formulate and/or improve business strategies.
• Work closely with other business units to align strategic priorities, develop and implement cross functional strategic initiatives.
• Monitor progress along leading indicators and develop corresponding action plans.
• Prepare and deliver strategy presentations to senior management.
• Qualifications Holder of a Master's degree in business administration.
• Minimum 5 years of work experience in consulting, business strategies, or other relevant banking fields.
• Strong track records of achievements, particularly to lead cross-functional projects.
• Excellent problem solving, analytical and communication skills with a strategic mind-set.
• Dynamic, innovative, and eager to take on new challenges.
• Interested candidate, please submit your CV to [email protected] For more information Tel. 0 2795-6093 We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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งานประจำ

• Achieve all P&L metrics across the unsecured portfolios, through strategic development, pricing and complete customer life cycle management.
• Deliver campaigns and projects to effectively grow customers base and portfolio balances.
• Seek opportunities to reduce costs across all business lines covered.
• Continuously seek opportunities to enhance processes, product design, service proposition and profitability.
• Identify and evaluate new business opportunities that have potential to expand the business and/or improve business profitability.
• Coordinate with key stakeholders (e.g. Risk Management, Operations, Legal, Compliance) for product and process improvement based on customer feedback and industry benchmarks.
• Qualifications Bachelor's or Master's degree in computer information system, business administration, software engineering, computer science, marketing or related fields.
• At least 3 years of experience in banking & finance industry, personal loan products.
• Data obsessed - use financial data, usage metrics, ROI, etc. to drive decision-making.
• Flexible in an agile environment - reviews the business needs, changes priorities, outlines milestones and deliverables, and pinpoints opportunities and risks.
• Fluent in English both written and communication skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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• Focus on marketing and sales function of Corporate Trust Services in order to solicit new account/business as well as managing existing customers. Responsible for achieving assigned revenue target, maintain and improve profitable long-term relationship with targeted clients.
• Develop marketing strategy/account plan and regularly update customer's profile under area of responsibility, regularly review marketing strategy and account plan to keep up with market change.
• Proactively introduce and cross-sell new products and new solutions to existing clients and prospects to strengthen relationships, as well as to keep out the competition. Ensure consistency in new business momentum, in terms of building up of the prospects pipeline each month. Visit client regularly to identify, develop needs, value proposition and build relationships to gain account loyalty.
• Consistently monitor and report competitive activities and new market developments. Work closely with product team, operations group and/or other departments to achieve solution for clients to which will assist in business expansion and/or business origination.
• Prepare quotations, proposals, presentation materials for clients, agreements, POA, SLA, call report, deal reports for review, and internal memos relating to special request for clients.
• Qualifications Bachelor's degree or higher in Finance, Business Administration, Engineering or other related skills.
• Minimum 3 years of experiences on corporate trust sales, capital markets, securities services, settlement (flow of funds).
• Good command of written and spoken English.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

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ประเภทงาน:

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• Be a strong contributor to the store management team, lead the unit HR team, secure HR subject matter expertise, process HR operations matters and ensure that the people strategies are locally translated into action in the most effective and efficient way.
• You support and guide in the recruitment and introduction process. You use the People strategy framework and work towards attracting and retaining people.
• You ensure that we follow national legislation, regulations and valid labour agreeme ...
• You ensure that the store has a systematic approach to learning and development.
• You support managers in the development talk/performance appraisals process.
• You are responsible in making sure that the salary reviews processes are handled in a structured and professional way and staff cost are in line with targets and budgets.
• Together with the store management team secure an up to-date succession process and plan by influencing the manages in taking the lead with special focus on talents and high performing potentials.
• You are also responsible to ensure uses of HR data to enable better management of all human resource related processes, payroll accuracy and timely, timekeeping and attendance and staff planning works in a timely and efficient way.
• Qualification You have relevant working experience in Human Resource Management and business partnering.
• You are well versed in the local laws and regulations, constantly keeping yourself updated of the labour market trends and best practices.
• Business-minded, you have experience in building the competence dimension as well as leading strategic HR assignments.
• You excel in building strong working relationships in a matrix set-up with high level of integrity.
• Understand and buy into company culture and values.
• Passionate about the growth and development of people, you have the ability to communicate, influence and create an environment where the IKEA values are a strong and living reality that embraces diversity of co-workers and customers.
• You are fluent in Thai with good command of the English language.
• More InformationPlease apply by 25 June 2022.

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ประเภทงาน:

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• Advice to the business on a broad range of laws, including general corporate and commercial, employment, company secretary, competition, intellectual property, privacy, anti-corruption, and consumer protection;.
• Draft, review, negotiate agreements including all relevant trade terms such as Sales/Distribution Agreements, Procurement Agreements, Sponsorship Agreements, Consulting Agreements, License Agreements, etc.;.
• Review marketing materials and advertisements (online, offline, etc.);.
• Manage any ad hoc projects being instructed by the business units, such as fraud investigation, research on legal issues and coordinating with relevant business units on new business opportunities and models, etc.; and.
• Attending internal and external meetings as required by the business counterpart.
• Litigation Management:
• Conducting pre-litigation process: interview with relevant stakeholders to collect and analyze data and other evidence;.
• Performing legal research on the disputed issues;.
• Inform the management of the background and issues regarding the dispute and advise the suitable course of action;.
• Coordinating, leading, managing, monitoring with external counsels for the litigation cases; and.
• Attending court procedures if required.
• Compliance Management:
• Management of the Company's compliance program including:general administration of compliance program;.
• conduct of employee compliance training;.
• preparation and circulation of relevant compliance messaging and educational material;.
• manage entry and maintenance of compliance program records; and.
• liaise with RHQ and HQ in connection with regional or global compliance requirements..
• Update and implement business policies to ensure compliance with Thai laws.
• Monitoring of legal developments and trends.
• Skills and Qualifications.
• Law Degree, Master Degree preferred.
• Lawyer license required.
• At least 5 years PQE.
• Experience in a law firm preferred.
• Strong background on laws related to a trading company.
• Familiarity with general corporate and commercial laws, employment, competition, intellectual property, privacy, litigation, anti-corruption, and consumer protection.
• Traits:
• Excellent logical and analytical mind.
• Independent at work with minimal supervision while being able to work collaboratively at all levels and across functions.
• Natural leader and people management skills.
• Highly motivated.
• Excellent communication skills (written and oral).
• Resourceful, ability to adjust to changing requirements, schedules, and priorities in a fast-paced environment.
• Ability to provide concise advice regarding legal matters.
• Possess commercial acumen and thinking.
• Ability to influence stakeholders across many levels.

ประสบการณ์:

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ประเภทงาน:

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• Co-work with Product Marketing and Sales Team to develop and implement customized channel promotions for products.
• Analyze channel sell through and promotion results, outlet by outlet and implement improvement plans.
• Conduct and check competitive benchmarking, retail price comparison, competitors movement and feedback to Product Marketing and Sales Team.
• Analyze channel performance, shops performance and provide feedback to Product Marketing Managers and Sales Team.
• Identify and implement key KPI metrics for measurement of efficiency and resource allocation.
• Have a systematic retail outreach program to ensure high share of mind with store managers, floor salesmen and other influencers.
• Develop new channels to assist sales team to grow the business.
• Create synergy in Marketing data tracking, store capacity mapping, shops mapping and develop improvement plans.
• Ensure alignment across the sales and marketing on field sales needs and marketing initiatives and budget management.
• Provide seasoned leadership in the translation and execution of the marketing strategy into impact programs.
• Co-work with Sales Managers and Retail Marketing Team on shelf share analysis, conduct shelf share audit and recommend improvement plans.
• The role needs to work closely with Product Marketing Managers, Retail Marketing Manager and Sales Teams in various channels.
• Coordinate and manage training and development of Channels and Retail marketing.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Possess a Degree or higher preferably in Business, Economics or Marketing.
• At least 10 years relevant sales and marketing experiences with FMCG industry, lifestyle or competitive companies.
• Strong experience in trade marketing, category management, account management background more than 6 years with a leading consumer products or FMCG companies.
• Familiar with retail environment, dealers and channel management.
• Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
• Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
• Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Strong business acumen, awareness of market and retail trends.
• Good analytical, mathematical and statistics abilities are encouraged to apply.
• Excellent interpersonal and communication skills.
• Computer literacy with excellent in Microsoft Excel (Advance/ Expert user).
• Ability to work in a very fast paced, multi-disciplinary company.
• Comfortable working across functional areas.
• Excellent command of English both written and spoken.
• Understands what it takes to win in the market place.
• High Financial Aptitude: possesses strong business acumen and numbers-driven.
• Detail-oriented: holds others accountable for commitments.

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• Contribute to the development and implementation of promotion strategy by working with Product Management and Sales Team to develop sell-out platforms and sell-out promotions strategy.
• Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level.
• Monitor and report competitor price/promotion and benchmarking analysis.
• Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel.
• Propose, implement, track and evaluate sell-out activities to measure effectiveness, report sellout analysis, and recommend improvement to stakeholders.
• The role needs to work closely with Product Management Team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Bachelor's or Master's degree in Economics, Marketing, Business Administration or related fields.
• 5-7 years' experience in trade marketing, category management, account management background with a leading consumer products or FMCG companies.
• Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
• Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
• Must have strong business acumen, awareness of market/industry trend and retail trends.
• Excellent Negotiation skill and Presentation skills are required.
• Must have excellent command of English and Presentation skills in both Thai and English.
• Must have excellent command of Computer literacy especially MS PowerPoint and Excel.

ประสบการณ์:

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ประเภทงาน:

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• Contribute to the development and implementation of promotion strategy by working with Product Management and Sales Team to develop sell-out platforms and sell-out promotions strategy.
• Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level.
• Monitor and report competitor price/promotion and benchmarking analysis.
• Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel.
• Propose, implement, track and evaluate sell-out activities to measure effectiveness, report sellout analysis, and recommend improvement to stakeholders.
• The role needs to work closely with Product Management Team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• Bachelor's or Master's degree in Economics, Marketing, Business Administration or related fields.
• 5-7 years' experience in trade marketing, category management, account management background with a leading consumer products or FMCG companies.
• Strong record of creating a winning vision in an environment, emphasis on merchandising, promotion and partnerships.
• Ability to create and implement business strategies that grow sales & margins and manage key business metrics.
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage.
• Must have strong business acumen, awareness of market/industry trend and retail trends.
• Excellent Negotiation skill and Presentation skills are required.
• Must have excellent command of English and Presentation skills in both Thai and English.
• Must have excellent command of Computer literacy especially MS PowerPoint and Excel.

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• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.

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• Responsible for use case identification and value realization for C&CS Growth Offerings.
• Architects and co-creates MVP alongside customer practitioners.
• Drives increased usage and adoption for C&CS Growth Offerings.
• Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
• Demonstrates value of C&CS Growth Offerings to the customer and identifies additional opportunities for adoption.
• Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
• To be successful in this role, you will have to: Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
• Co-defines customer roadmap for implementation and value realization alongside customer.
• Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of C&CS Growth Offerings.
• Conduct workshops with customer to align IT architecture, integration & migration requirements.
• Execute customer success plan to drive adoption post-deployment.
• Build and execute retention and expansion plays.
• CSM-2022
• GTMSkills_APAC
• GTM_ASEANZK
• CSM_APAC
• CSM_ASEANZK
• Required Technical and Professional Expertise Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation.
• Technical understanding of IBM Middleware / Software / Cloud Services.
• Experience with enterprise software implementations.
• Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
• Can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes.
• Analytical mindset and problem-solving skills.
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications.
• Strong interpersonal relationship building and executive communications skills.
• Can manage multiple customer accounts and projects simultaneously.
• Preferred Technical and Professional Expertise 5-10 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting).
• Experience working with OpenShift and Hybrid Cloud & AI Growth Offerings.
• Experience working in B2B Enterprise Software, SaaS / IaaS / PaaS and/or Cloud.
• About Business Unit IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
• Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
• It's time to define your career.
• About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid and AI strategy to life for our clients and partners around the world.
• Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM to run their business.
• At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• Order management process (WHS/ORT/ECOMM)Enter accurately customer orders in the system.
• Call-off existing contract orders.
• Process and send order confirmations.
• Adjust order book according to latest information and inform customers and sales team on change.
• Shipment/Return process perform regularly.
• Generate & compile inventory data to ensure healthy stocks level at all times; Monitor article drops, shipment tracking and ensure all Pre-order have been picked up.
• Deliver reliability and responsiveness to customer requests and complaints.
• Provide operational support for customer related functions on T1 Studio, AFS etc.
• Coordinate and ensure the system is all setup prior to the trade show.
• Effective communicate cross-functional between internal interfaces and also external parties.
• Ensure efficient monthly forecasting and reports as required by Sales/Customer Service/Marketing function and CM/SEA/APAC.
• Analysis and problem solving in term of Process, Technical issue and co-ordinate with Global IT in rasie ticket and action.
• Customized Hangtag handeling process; upload data via system, respond on ticket, etc.
• Manage, coach, and supervise the team.
• Support Customer Service Manager on new project/new assignment/ad-hoc as required.
• OWN THE GAMEAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE - THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
• CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don't have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning - it helps us improve.
• COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other's abilities and talents.
• Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors' training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Assistant Manager, Customer Service BRAND: adidas LOCATION: Bangkok TEAM: Customer Service STATE: 10 COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 451449 DATE: Jun 7, 2022

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• Ensure implementation of corporate communication strategy and adaptation to promote and increase understanding of corporate programs such as "Good Growth Plan" across all media and communication platforms.
• Develop and implement communication activity and action plan to support the business and ensure consistent engagement with key stakeholders and management of the business reputation within Thailand.
• Work with cross functional team to support and drive priorities and business vision, ...
• Communications (70%).
• Develop proactive and reactive media management strategies to be applied consistently across the business, to promote Syngenta Thailand corporate brand, sustainability initiatives, and support FTO objectives.
• Media RelationsBuild, manage and maintain strong relationship with media.
• Prepare media releases as required on key business issues as required including speeches.
• Events ManagementPlan, organize and manage corporate events.
• Liaise with all internal and external parties.
• Content developmentCreate internal and external communications, including create and design corporate contents/stories to be communicated to both external and internal.
• Develop and maintain new content for corporate activities on corporate website and all social media landscape.
• Strategize and manage corporate external/internal communications in close coordination with management and cross functional team.
• Working with APAC Business Sustainability and Communications on implementation of key regional and external communications projects.
• Government and Public Affairs (30%).
• Develop a Business Sustainability action plan for Thailand that supports the delivery of Thailand business sustainability strategy, and which is specific to the circumstances, issues, and stakeholders in Thailand.
• Maintain regular dialogue on key issues with key external stakeholders (Where required, engage external stakeholders on relevant policy issues. This includes representing Syngenta Thailand in external meetings including regulators and industry associations, to advance Syngenta's interests.
• Deliver pro-active reputation management (identification, informing, educating and influencing), particularly with key government stakeholders relevant issues (e.g. technology acceptance, public private partnerships and collaborations, regulatory policy and implementation aligned with regulatory affairs through a "License to Operate" environment").
• Work in partnership with cross functional team to develop co-programs on critical societal and environmental issues.
• Provide inputs and prepare position papers, leaders' talking points, research briefs to external stakeholders when required.
• Knowledge, Experience & Capabilities.
• Required:
• 6+ years' experience working in multinational organisations or consultancy, dealing with senior internal and external stakeholders.
• Strong written and oral communications, public relations, press release, presentation, events and project management.
• Understanding of media environment, local Government, political parties, NGOs and other civil society players and agendas.
• Deep knowledge of communication fields such as government relations, media relations, stakeholder engagement and internal communications.
• Work effectively in fast paces, deadline driven environments both as a team member and invidually with minimum supervision.
• Ability to influence, negotiate with, and persuade others. Must be flexible and demonstrate strong judgment/decision-making skills.
• Ability to understand complex issues, summarize them and communicate them in simple, effective ways for internal and external customers.
• Ability to work within international teams across different geographies.
• Excellent English skills.
• Maintain highest personal levels of ethical conduct, confidentiality and integrity.
• Desirable:
• An advanced degree in a relevant discipline such as public policy, economics, law or international relations.
• Knowledge of food and agriculture, health, trade or environment policy issues.
• Existing network of Media/ Government/ regulatory/ academic stakeholders in the Ministers of Agriculture, Environment and/or Health.
• Critical success factors & key challenges.
• Ability to understand the external social and political environment, how that impacts the company and how Syngenta can play a positive role in the Thailand food and agriculture sector.
• Ability to network and navigate the internal stakeholder matrix organization of Syngenta, and to interact confidently with senior internal stakeholders.
• Ability to build relationships with external stakeholders, negotiate and promote Syngenta's objectives in industry fora.
• Ability to organize time efficiently, manage multiple projects and prioritize tasks, and articulate your objectives and priorities within the business.
• ADDITIONAL INFORMATION.
• Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, colour, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status..