เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage the investor relations function and be the contact point for Company's stakeholders.
• Assist in Company's fund raising activities and liaise with financial advisors, regulators and investors.
• Organize and conduct meetings with investors (conferences, roadshows, capital market days).
• Prepare monthly and quarterly shareholders update and ad-hoc analysis upon request.
• Respond to investor queries and ensuring that all investor queries are dealt with in a timely manner.
• Prepare, in collaboration with the team, management talking points, presentations, press release, annual report, quarterly earnings, website and other relevant communication materials for investment.
• Prepare financial models and relevant financial analyses for Company's long term strategic planning.
• Play the key role in potential capital market transaction and M&A deals.
• Other ad-hoc project assigned by Group CFO & Head of Corporate Finance.
• Capabilities.
• 3+ years of experience in corporate finance or related advisory roles.
• Banking experience is a plus.
• Bachelor's degree in economics, finance, or related field.
• Knowledgeable in mergers and acquisitions, IPO, investor relations; including common valuation methodologies, financial modelling, etc.
• Excellent written communication and presentation skills are essential.
• Able to explain complex topics in a clear, simple, and concise manner.
• Exceptional attention to detail combined with strong organizational skills, the ability to multi-task and strong follow up skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Digital Marketing, Market Research, English, Thai

ประเภทงาน:

งานประจำ

• Assist the MD, client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Lead the Tenant Services and Experience Team in organizing tenant activities and building a strong, engaged community within the workplace at One Bangkok.
• Collaborate with in-house tenants and external partners to develop and introduce innovative lifestyle and social engagement initiatives, enhancing tenant satisfaction and generating additional revenue from amenities.
• Utilize tenant data analytics to customize approaches, ensuring the highest levels of satisfaction and engagement while proactively addressing any concerns or opportuni ...
• Resolve complex tenant complaints with professionalism and efficiency, leveraging a customer-first approach and ensuring service recovery actions are in place.
• Liaise with property management and other departments to ensure seamless delivery of tenant services, maintaining a proactive and collaborative approach to addressing tenant needs.
• Foster a vibrant and inclusive community by promoting personal growth, productivity, and a sense of belonging through a variety of targeted events and activities.
• Key Qualification.
• At least Bachelor Degree in Marketing, Event Management, Communication or related field.
• 10+ of Work Experience in related field.
• Strong customer service and relationship management skills with a customer-centric mindset.P.
• Proven ability to handle and resolve tenant or customer complaints effectively and professionally.
• Excellent stakeholder management skills with the ability to engage internal and external partners.
• Experience in planning and executing community engagement, wellness, and networking events.
• Strong communication and interpersonal skills, with confidence in interacting with senior executives.
• Proficiency in CRM systems and customer data management to deliver personalized experiences.
• Strong analytical and problem-solving skills with the ability to identify opportunities for service improvement.
• Proactive, organized, and collaborative team player with the ability to manage multiple priorities in a fast-paced environment.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Labor law, English, Thai

ประเภทงาน:

งานประจำ

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• We are seeking a seasoned Employee Relations Manager / Senior Manager to lead the development and implementation of strategic employee relations initiatives that align with our business objectives. In this role, you will serve as a trusted advisor to stakeholders. You will be responsible for conducting fair and impartial investigations, resolving disputes, and fostering a positive workplace culture.
• This position requires close collaboration with the HR team to ensure consistent communication and employee engagement, as well as staying abreast of labor law changes to maintain compliance. You will also represent the company in negotiations with trade unions and government agencies, and deliver impactful training programs to enhance understanding of labor laws and best practices across the organization.
• LI-TP1.
• Detailed Description.
• Developing and implementing employee relations strategies and policies to support the company's overall business objectives.
• Advising and guiding managers on employee-related issues, such as disciplinary actions, grievances, and performance management.
• Conducting investigations and resolving employee disputes and complaints in a fair and impartial manner.
• Collaborating with the HR team to ensure consistent and effective employee communication and engagement.
• Monitoring and interpreting changes in labor laws and regulations, and ensuring the company's compliance.
• Representing the company in negotiations with trade unions and government agencies, as required.
• Developing and delivering training programs to enhance managers' and employees' understanding of labor laws and employee relations best practices.
• Knowledge/Skills/Competencies.
• Thorough knowledge of Thai labour laws and regulations, and a deep understanding of employee rights and obligations.
• Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts.
• Strong analytical and problem-solving skills, with the ability to think strategically and make well-informed decisions.
• Proven track record of fostering positive employee-employer relationships and promoting a harmonious work environment.
• Ability to work collaboratively with cross-functional teams and to lead and mentor junior staff members.
• Excellent in English Communication.
• Knowledge in general requirement of manufacturing environment, for example, Safety, Security, etc.
• Typical Experience.
• Over 10 years of working experience in employee relations or labour law.
• Preferable experiences in the manufacturing or industrial sector with large sizing or more than 1,000 employees.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Risk Management, Recruitment, YouTube, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People team at Agoda exists to help our business and employees thrive. We design and deliver people programs, practices, and services that enable Agoda to attract, develop, support, and retain exceptional talent in a high-performance, diverse, and fast-moving environment.
• Within the People organization, Global People Relations Services plays a critical role in supporting managers, employees, and People partners on complex employee matters. The team provides trusted guidance, case management, and operational support across a broad range of topics including performance concerns, misconduct, grievances, investigations, disciplinary actions, terminations, and other sensitive workplace matters.
• This team is not only responsible for resolving cases well. It also helps Agoda strengthen manager decision-making, improve risk management, identify patterns and systemic issues, and continuously enhance our people practices, service delivery, and employee experience.
• We are looking for a Manager, Global People Relations Services to lead and evolve our Global Employee Relations Services team based in Bangkok, with scope across Agoda's international offices.
• This role is critical in ensuring Agoda has a trusted, scalable, and high-quality employee relations service that supports business leaders and managers through complex employee situations while safeguarding fairness, consistency, compliance, and employee experience.
• The successful candidate will lead a team handling a broad range of employee relations matters, including performance concerns, misconduct, grievances, workplace issues, investigations, disciplinary actions, terminations, and change-related people matters. Beyond case management, this person will help shape how Agoda builds manager capability, improves decision quality, strengthens process discipline, and uses data and trends to continuously improve people practices.
• This is an ideal role for someone who brings strong employee relations depth, people leadership capability, operational rigor, and the ability to balance business pragmatism with sound judgment in a fast-paced, multicultural organization.
• Lead and develop a global People Relations services team.
• Manage, coach, and develop a team of People Relations consultants based in Bangkok and supporting Agoda's key office locations globally.
• Create a high-performing team environment with clear expectations for quality, responsiveness, professionalism, stakeholder experience, judgment, and documentation.
• Build team capability in case management, investigations, stakeholder advisory, process discipline, and risk identification.
• Allocate resources effectively across priorities and ensure service levels are met across varying case complexity and geographies.
• Deliver high-quality support on complex employee matters.
• Oversee and advise on complex people relations cases across Agoda, including performance concerns, misconduct, grievances, disciplinary actions, investigations, involuntary exits, and employee matters arising from organizational change.
• Ensure cases are handled fairly, consistently, pragmatically, and with appropriate sensitivity to business context, legal considerations, employee experience, and Agoda values.
• Provide guidance on case approach, documentation standards, risk areas, recommendations, and escalation points.
• Strengthen case governance, consistency, and risk management.
• Partner closely with Legal, Compliance, HR Business Partners, People leaders, and other specialist teams to ensure robust handling of sensitive and high-risk matters.
• Establish and maintain strong case governance practices, including intake, triage, ownership, escalation, documentation, and closure standards.
• Ensure globally consistent principles and quality standards while allowing for local legal and cultural requirements.
• Partner with Booking Holdings Global Investigation Services and internal stakeholders to ensure investigations are impartial, well-governed, and executed to a high standard.
• Enable better manager decisions and people management practices.
• Coach and support managers in handling difficult employee situations early, effectively, and constructively.
• Help improve manager effectiveness in performance conversations, conduct management, feedback, documentation, and decision quality.
• Identify recurring capability gaps, patterns of poor practice, or policy/process confusion and translate them into practical improvement opportunities for the broader People team and the business.
• Use data and insight to improve outcomes.
• Analyze case trends and adjacent people data to identify themes, root causes, risk areas, and opportunities for intervention.
• Translate insights into clear recommendations for policy updates, manager enablement, training, process improvements, or changes to service delivery.
• Connect people relations insights to broader organizational themes such as employee experience, attrition, engagement, organizational health, and leadership effectiveness.
• Help build a scalable and effective People Services model.
• Contribute to the design and continuous improvement of Agoda's global People Services operating model by strengthening how complex employee matters are managed end-to-end.
• Improve workflows, templates, reporting, knowledge management, service standards, and interfaces with other People teams.
• Help clarify roles and handoffs across People Relations Services, HRBPs, COEs, Legal/Compliance, and shared People operations teams to improve effectiveness and employee/manager experience.
• Bachelor's degree in human resources, Law, Business, Psychology, or a related field.
• Typically, 10+ years of relevant experience in employee relations, HR business partnering, labor/employment advisory, investigations, or related People functions.
• Strong hands-on experience managing complex and sensitive employee matters with sound judgment and strong attention to quality and risk.
• Demonstrated experience leading, coaching, or developing others, with the ability to build team capability and performance.
• Strong understanding of employment law concepts, case management principles, disciplinary approaches, investigations, and performance-related processes.
• Experience working across multiple countries, cultures, and stakeholder groups in a global and fast-paced organization.
• Ability to balance consistency and compliance with pragmatism, employee experience, and business needs.
• Strong analytical and critical thinking skills, including the ability to identify trends, connect issues, and turn insights into practical action.
• Excellent communication, influencing, and stakeholder management skills, with the ability to build trust and challenge constructively.
• Strong operating discipline, attention to detail, and ability to manage ambiguity, pace, and competing priorities.
• High levels of discretion, confidentiality, and professionalism.
• Fluency in written and spoken English.
• Experience in a centralized, regional, or global People Services / HR operations environment.
• Experience in a technology, internet, digital, or other high-growth international business.
• Familiarity with restructuring, organizational change, or workforce transition support.
• Experience improving service delivery models, case management frameworks, governance, or reporting.
• Strong curiosity and a willingness to challenge existing practices to improve outcomes.
• Multicultural experience and the ability to work effectively across diverse environments and management styles.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Human Resource Management, Recruitment, Negotiation, Assembly, YouTube, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.
• We are looking for someone to lead our Global Employee Relations Team as a Senior Manager, Employee Relations. This role leads the development of policies, advisory standards, case governance and analytics to ensure fair, consistent and legally sound people practices. The incumbent partners closely with HR leadership, Legal, unions, and government agencies to manage complex disciplinary matters, labor relations issues and emerging workforce risks.
• The role combines deep industrial relationships expertise, policy leadership, stakeholder influence, and data-driven decision making, and serves as a subject-matter authority on employment legislation and industrial relations strategy.
• Our Employee Relations consultants work closely with key stakeholders including our Legal/Compliance team, Corporate Tax, Corporate Governance, Talent Business Partner team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes. We advise and enable managers to make the best possible decisions, challenging practices that go beyond legal obligation to protect our unique culture at Agoda.
• Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations. Establish governance standards, operating guidelines and decision frameworks to ensure consistency across the organization. Translate employment legislation, case law and regulatory changes into clear institutional policies and guidance.
• Lead the design, review and implementation and advise people managers on the Organization-wide employee & labor relations and HR policy framework. Critically evaluate systemic issues in manager capability and practices and escalate them appropriately to business leaders for sustainable resolution.
• Represent the organization in union consultations, negotiations, arbitration and dispute resolution forums. Analyze union and management proposals to assess policy, financial and employee-relations implications. Support collective bargaining strategies through data, benchmarking and scenario analysis.
• Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
• Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
• Analyze performance management data and past misconduct cases to develop recommendations for capability-building, policy revisions, training enhancements, and more effective management practices.
• Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.
• Liaise with Legal team to represent and manage the Company in negotiations, arbitrations and dispute resolution forums or other regulatory authorities.
• Deep understanding of employee relations, labor relations and workplace dispute management.
• Strong working knowledge of employment legislation, regulations and industrial relations practices.
• Ability to interpret legislation and apply it practically within complex organizational environments.
• Advanced stakeholder management and influencing capability across senior leaders, unions and regulators.
• Strong negotiation, mediation and conflict-resolution skills.
• Ability to balance organizational risk with empathy and sound judgement.
• Degree in Human Resource Management, Law, Industrial Relations, or related discipline, or equivalent professional experience.
• A minimum of 13 years in Employee and Labor Relations or HR Business Partnering roles within large or regulated organizations, with a proven track record of handling complex employee relations issues.
• Extensive knowledge of employment laws and regulations in the relevant region, with the ability to interpret and apply them in various scenarios.
• Hands-on experience managing and executing restructuring/change management projects.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders.
• Ability to cope well with ambiguity and change.
• High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.
• Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.
• Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.
• Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
• Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future.
• Curiosity, ready to challenge current practices and perspectives.
• Great attention to detail.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Human Resource Management, Recruitment, Negotiation, Assembly, YouTube, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.
• We are looking for someone to lead our Global Employee Relations Team as a Senior Manager, Employee Relations. This role leads the development of policies, advisory standards, case governance and analytics to ensure fair, consistent and legally sound people practices. The incumbent partners closely with HR leadership, Legal, unions, and government agencies to manage complex disciplinary matters, labor relations issues and emerging workforce risks.
• The role combines deep industrial relationships expertise, policy leadership, stakeholder influence, and data-driven decision making, and serves as a subject-matter authority on employment legislation and industrial relations strategy.
• Our Employee Relations consultants work closely with key stakeholders including our Legal/Compliance team, Corporate Tax, Corporate Governance, Talent Business Partner team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes. We advise and enable managers to make the best possible decisions, challenging practices that go beyond legal obligation to protect our unique culture at Agoda.
• Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations. Establish governance standards, operating guidelines and decision frameworks to ensure consistency across the organization. Translate employment legislation, case law and regulatory changes into clear institutional policies and guidance.
• Lead the design, review and implementation and advise people managers on the Organization-wide employee & labor relations and HR policy framework. Critically evaluate systemic issues in manager capability and practices and escalate them appropriately to business leaders for sustainable resolution.
• Represent the organization in union consultations, negotiations, arbitration and dispute resolution forums. Analyze union and management proposals to assess policy, financial and employee-relations implications. Support collective bargaining strategies through data, benchmarking and scenario analysis.
• Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
• Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
• Analyze performance management data and past misconduct cases to develop recommendations for capability-building, policy revisions, training enhancements, and more effective management practices.
• Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.
• Liaise with Legal team to represent and manage the Company in negotiations, arbitrations and dispute resolution forums or other regulatory authorities.
• Deep understanding of employee relations, labor relations and workplace dispute management.
• Strong working knowledge of employment legislation, regulations and industrial relations practices.
• Ability to interpret legislation and apply it practically within complex organizational environments.
• Advanced stakeholder management and influencing capability across senior leaders, unions and regulators.
• Strong negotiation, mediation and conflict-resolution skills.
• Ability to balance organizational risk with empathy and sound judgement.
• Degree in Human Resource Management, Law, Industrial Relations, or related discipline, or equivalent professional experience.
• A minimum of 13 years in Employee and Labor Relations or HR Business Partnering roles within large or regulated organizations, with a proven track record of handling complex employee relations issues.
• Extensive knowledge of employment laws and regulations in the relevant region, with the ability to interpret and apply them in various scenarios.
• Hands-on experience managing and executing restructuring/change management projects.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders.
• Ability to cope well with ambiguity and change.
• High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.
• Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.
• Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.
• Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
• Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future.
• Curiosity, ready to challenge current practices and perspectives.
• Great attention to detail.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Our customer-experience-centric Social Media team is growing and we are looking for a Social Media Team Manager with a strong focus on Online Reputation Management (ORM). In this role, you will wear two hats: leading ORM strategy - including social listening, monitoring, analysis, and optimization - while also managing a team of social media agents for day-to-day operations. This is a unique opportunity to help shape and grow Agoda's social media function, with significant scope to build something meaningful.
• Online Reputation Management & Monitoring.
• Monitor and analyze social media channels for brand mentions, sentiment trends, and reputation risk signals to.
• identify.
• potential business.
• impact.
• Synthesize complex social data from multiple sources into clear ORM summaries, recommendations, and decision-ready materials for stakeholders.
• Develop, document, and maintain ORM playbooks, escalation templates, and investigation frameworks; ensure governance and.
• controls.
• Track mitigation plans and ensure.
• timely.
• follow-up on action items and unresolved reputational risks.
• Reporting & Data Analysis.
• Analyze social media dashboards and platform data to.
• identify.
• trends, root causes, and performance opportunities.
• Prepare robust social listening and ORM reports for senior stakeholders, highlighting key signals, ongoing initiatives, and actionable insights.
• Leverage data tools (SQL, Tableau, or equivalent) to build and.
• maintain.
• reporting frameworks that support operational decision-making.
• Team Management & Operational Collaboration.
• Manage and develop a team of social media agents - coach, mentor, motivate, and evaluate performance on a regular basis.
• Identify.
• performance gaps, formulate action plans to address them, and monitor outcomes to ensure success.
• Continuously.
• monitor.
• traffic and service levels; highlight discrepancies and take immediate corrective action.
• Assist.
• with planning and organizing proper coverage and staffing alignment.
• Partner with WFM, QA, and cross-functional teams on key operational initiatives and document learnings.
• Process Improvement & Ownership.
• Drive continuous improvement in social listening workflows,.
• monitoring.
• processes, and post-incident learnings.
• Lead cross-department working group discussions and provide post-mortem reviews for reputational and operational incidents.
• Improve internal processes by.
• identifying.
• recurring pain points, operational gaps, and opportunities to standardize ORM management.
• Supervise quality assurance processes and related training of team members to ensure consistent, high-quality customer service.
• Act as backup to the Operations Manager when needed.
• 6+ years of total blended experience in social media, social care, or online reputation management, with a minimum of 2 years in a people management or managerial role; experience working with operational or contact center data is an advantage.
• Social Care & ORM.
• expertise.
• Strong, hands-on experience managing social media channels as a customer service function and.
• demonstrated.
• experience in ORM - social listening, brand monitoring, reporting, and driving improvement actions based on insights.
• Social media tools.
• proficiency.
• Proficiency.
• in Sprinklr or equivalent social media management and listening platforms (e.g., Meltwater, Sprout Social), with end-to-end working knowledge of the tool.
• Proficiency.
• in SQL, Tableau, and other data platforms, alongside Microsoft products including Word, Excel, and PowerPoint.
• Explain technical and social media findings to non-technical stakeholders; produce concise, executive-level summaries and reports.
• Ability to translate social listening and ORM insights into actionable improvement strategies and operational recommendations.
• Deliver.
• timely.
• analysis,.
• maintain.
• operational cadences, and manage multiple initiatives effectively across different timelines.
• Trusted.
• partner.
• across multiple functions; reliable under pressure.
• Demonstrated.
• ownership, accountability, and resilience under ambiguity in fast-paced, dynamic, multicultural environments.
• English.
• proficiency.
• Excellent command of spoken and written English; the ability to speak and write in any.
• additional.
• language will be preferred.
• experience configuring,.
• optimizing., or scaling social listening or ORM platforms.
• Background in corporate communications, brand management, or community management.
• Knowledge of Agoda products and customer service procedures.
• 5-day work week (weekends may be included) with rotating shift schedule (shifts rotate throughout the week). Additional working hours may be required based on specific business needs.
• We welcome applications from Bangkok, Thailand and Kuala Lumpur, Malaysia. Strong preference for candidates already based within the respective country. Relocation support eligibility is subject to confirmation.
• Application Screening by Recruiter --> Recruiter Phone Screen --> SHL Assessment --> Round 1 Interview (Regional Manager) --> Final Interview (Senior manager).
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Leadership Skill, eCommerce, English, Thai

ประเภทงาน:

งานประจำ

• Growth & Profitability Strategy: Develop and execute full-funnel media plans that maximize revenue while optimizing the cost of acquisition to ensure bottom-line profitability.
• Sustainable Budget Management: Lead the allocation and forecasting of media investments to ensure consistent and sustainable growth across all digital channels.
• Financial Performance Tracking: Monitor and analyze media investment efficiency (ROAS/ROI) to ensure all campaigns meet the brand's financial health standards.
• Data-Driven Optimization: Use analytical thinking to translate complex data into actionable insights, improving campaign performance and investment returns.
• Marketplace & Social Mastery: Oversee strategic media execution across Google, Meta, TikTok, and Marketplaces (Shopee, Lazada) to capture growth opportunities.
• Leadership & Mentorship: Lead and develop the team's technical and soft skills, fostering a result-oriented culture that delivers "WOW" service to clients.
• Key Requirements.
• 5-8 years of experience in Media Planning or Digital Strategy, with a strong focus on Growth and Profitability.
• Financial Acumen: Excellent ability to manage large-scale budgets and understand the business impact of media spending.
• Analytical Thinking: Proven expertise in data modeling (Excel, GA4) to drive strategic decisions and sustainable outcomes.
• Result Oriented: A high level of accountability and a track record of meeting or exceeding commercial KPIs.
• Strategic Communication: Strong presentation skills in English and Thai, capable of influencing senior stakeholders.
• Ecommerce Expertise: Deep understanding of the SEA digital ecosystem and how media drives sustainable sales growth.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Digital Marketing, Google Ads

ประเภทงาน:

งานประจำ

• The Parq Building.
• Overview.
• Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
• Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
• Assistant Manager-Media Excellence is responsible for building and advancing the organization's media capabilities across all brands. Acting as the company's media capability lead, this role enables brand teams to maximize media effectiveness through strategic consultation, audience expertise, platform knowledge, and media adoption technology.
• Working closely with brand teams, media agencies, CRM, technology teams, and platform partners (e.g. Meta, Google, TikTok), the role drives media best practices, identifies new media opportunities, strengthens audience activation capabilities, and ensures effective execution of paid media campaigns for strategic business initiatives.
• Media Capability & Consultation.
• Serve as the organization's media expert, providing consultation and recommendations on media planning, audience strategy, campaign objectives, and performance optimization.
• Review and challenge media plans to ensure alignment with business objectives, audience strategy, and platform best practices.
• Develop media playbooks, governance, and best practices to continuously improve media capabilities across brands.
• Educate and support brand teams on media trends, platform capabilities, and evolving digital advertising practices.
• Audience & Media Technology.
• Collaborate with CRM and technology teams to enable first-party audience activation and media technology initiatives across digital platforms.
• Manage and maintain CRM audience segments across advertising platforms (e.g. Meta, Google, TikTok) to support campaign targeting and activation.
• Monitor platform capabilities, advertising technologies, and algorithm updates to identify opportunities for optimization and innovation.
• Support troubleshooting of audience, tracking, platform, and campaign-related issues across brands.
• Platform Partnership & Innovation.
• Act as the primary point of contact with media platforms including Meta, Google, TikTok, and other key partners.
• Build strong relationships with platform partners and media agencies to stay ahead of new advertising products, media solutions, and industry trends.
• Identify and introduce new media initiatives, technologies, and innovative approaches for brands to pilot and scale.
• Campaign Execution & Performance.
• Lead paid media planning and execution for new brands, catering businesses, corporate campaigns, and other strategic initiatives.
• Coordinate with media agencies to ensure campaigns are implemented accurately and optimized toward business objectives.
• Monitor campaign performance, prepare performance reports, and provide actionable recommendations to business stakeholders.
• Project Management.
• Lead or support cross-functional media and digital marketing projects.
• Coordinate with internal stakeholders, agencies, and external partners to ensure successful project delivery.
• Bachelor's degree in marketing, Communications, Business Administration, or related fields.
• 4-6 years' experience in digital media, performance marketing, media agency, or related fields.
• Strong understanding of media planning, audience strategy, digital advertising platforms, and media technology.
• Hands-on experience with Meta Ads Manager, Google Ads, TikTok Ads Manager, GA4, or other digital analytics platforms.
• Experience working with CRM audiences, audience activation, or first-party data is an advantage.
• Strong analytical, stakeholder management, communication, and project management skills.
• Proactive, curious, and passionate about digital innovation and emerging media trends.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, Public Relations, Power point, SEO, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Serve as the key strategic contact for assigned e-commerce clients.
• Understand client business goals and translate them into actionable digital marketing plans.
• Lead client communications and performance reviews.
• Provide clear briefs and direction to internal teams.
• Maintain strong client relationships and ensure high satisfaction.
• Campaign & Project Coordination.
• Oversee and manage the execution of campaigns across various platforms.
• Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
• Ensure campaigns are launched on time, within budget, and meet quality standards.
• Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
• Media, SEO & CRM Collaboration.
• Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
• Review and ensure the completeness and quality of media plans before presentation to clients.
• Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
• Facilitate integration of media, SEO, and CRM efforts to drive performance.
• Platform Expertise & Strategy.
• Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media.
• Advise clients on platform trends, ad formats, and marketplace best practices.
• Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
• Reporting & Analysis.
• Review and consolidate campaign performance data and reports.
• Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
• Present reports and strategic recommendations to clients.
• Use data to inform future media planning and creative direction.
• Bachelor's degree in communications, marketing, public relations, or a related field.
• 3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
• Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles.
• Ability to think strategically and creatively.
• Excellent written and verbal communication skills.
• A self-starting attitude - the ability to work independently and take initiatives.
• Ability to manage multiple projects simultaneously.
• Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• วางแผนและบริหารการซื้อสื่อ (Media Planning & Buying) ให้สอดคล้องกับกลยุทธ์ทางการตลาด และวัตถุประสงค์ของแคมเปญ เพื่อให้เกิดประสิทธิภาพสูงสุดทั้งในด้านการเข้าถึงกลุ่มเป้าหมายและความคุ้มค่าของงบประมาณ.
• ศึกษา วิเคราะห์ และเลือกใช้ช่องทางสื่อที่เหมาะสม (ทั้ง Online และ Offline) ตามพฤติกรรมของกลุ่มเป้าหมายและลักษณะของสินค้า.
• ประสานงานและเจรจาต่อรองกับพันธมิตรทางสื่อ (Media Partners / Vendors) เพื่อให้ได้อัตราค่าลงสื่อและสิทธิประโยชน์เพิ่มเติมที่เป็นประโยชน์ต่อแบรนด์หรือแคมเปญ.
• จัดทำและนำเสนอ Media Plan ต่อทีมงานภายในและลูกค้า โดยอธิบายเหตุผลเชิงกลยุทธ์และแนวทางการเลือกใช้สื่อ.
• ตรวจสอบความถูกต้องของสิทธิประโยชน์และเงื่อนไขการใช้สื่อในแต่ละช่องทาง เพื่อให้มั่นใจว่าการซื้อสื่อเป็นไปตามที่ตกลงไว้.
• ติดตามผลการใช้สื่อ และจัดทำรายงาน Media Evaluation เพื่อประเมินประสิทธิภาพและผลลัพธ์ของสื่อในแต่ละแคมเปญ.
• จัดทำ Campaign Performance Report และสรุปผลการดำเนินงานให้แก่ทีมการตลาด (Marketing / Brand Team) เพื่อใช้เป็นข้อมูลในการปรับปรุงกลยุทธ์การสื่อสารในอนาคต.
• รวบรวมและอัปเดตข้อมูลแนวโน้มของตลาดสื่อ (Media Trend) เพื่อเสนอแนวทางหรือโอกาสใหม่ๆ ในการสื่อสารแบรนด์.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• ปริญญาตรีด้านนิเทศศาสตร์ สาขาการโฆษณา หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Media Planning, Media Buying, Marketing Communication หรือ Advertising อย่างน้อย 5-7 ปี.
• มีประสบการณ์ด้าน Online Media, Offline Media, Event Media หรือ Sponsorship Management.
• มีประสบการณ์ในการบริหาร Media Budget และเจรจาต่อรองกับ Media Partners.
• หากมีประสบการณ์ในธุรกิจ Agency, Media Agency, Entertainment หรือ Event Business จะได้รับการพิจารณาเป็นพิเศษ.
• สามารถทำงานภายใต้แรงกดดันและบริหารหลายโครงการพร้อมกันได้.
• มีทักษะในการสื่อสาร เจรจาต่อรอง และการประสานงานอย่างมีประสิทธิภาพ.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social Media Management, Google Analytics, Automation, Google Ads, SEO, SEM, English

ประเภทงาน:

งานประจำ

• Tiered Portfolio Ownership: Run a hybrid operating model - full hands-on ownership of Bangkok LIFE as the flagship growth account; strategic direction, oversight and quality control for the other LIFE and VIVID brands (Layan Life, Anantara Wellness, Vivid) whose property teams execute; and limited, on-demand advisory for remaining units (e.g., AVANI Well).
• Revenue Growth Execution: Lead marketing that maximises top-line revenue and positions wellness as a high-margin business driver, holding the flagship account to explic ...
• Dual-Volume Strategy: Balance long-stay medical/healing demand with short-stay "gateway" wellness seekers to sustain consistent occupancy and yield.
• Wellness Guest Mix: Grow the share of dedicated wellness guests versus standard leisure stays through targeted digital acquisition.
• Capture Rate & Internal Conversion: Equip property teams with conversion-focused digital collateral and pre-arrival campaigns that turn leisure guests into active wellness consumers.
• CRM & Lifetime Value: Own the CRM to track conversion, analyse customer lifetime value (CLV) and lift repeat-guest ratios through personalised nurturing.
• Digital Performance & Data-Driven Acquisition.
• Central Performance Authority: Hold central ownership of the portfolio's digital performance standards - SEO, CRO, CRM and analytics - executing directly for the flagship and defining the frameworks, benchmarks and optimisation standards that property teams apply elsewhere.
• Search Engine Optimization (SEO): Own technical and on-page SEO for high-intent "Healing/Wellness" keywords, prioritising landing-page quality and bounce-rate reduction.
• Conversion Rate Optimization (CRO): Continuously test and improve conversion rates and mobile UX against company benchmarks, using structured experimentation and on-page behaviour analysis.
• Direct-to-Consumer (DTC) Strategy: Drive traffic to owned channels - the Minor Hotels App and brand sites - to grow direct, lower-cost revenue.
• Search Engine Marketing (SEM): Run Google Ads with a strict focus on Return on Ad Spend (ROAS) for high-margin treatments and packages.
• Social Media Management (SMM): Direct paid and organic social to build awareness and deepen engagement on wellness package pages.
• Brand Integrity & Innovation.
• Content Governance & Brand Consistency: Hold central authority over content standards and brand consistency across the portfolio, setting the guardrails and approval frameworks that property teams work within to protect a single, coherent brand voice.
• Scientific & Clinical Integrity: Ensure all content reflects "Integrative Wellness" and "Longevity" standards, with full compliance to evidence-based protocols.
• Collateral Development: Direct the in-house Graphic Designer, site coordinators and AI tools to maintain a high-quality, on-brand library of digital and print assets.
• Market Intelligence: Track market and competitor trends to time revenue-focused promotions during low-occupancy periods and protect therapist productivity.
• PR & Strategic Collaborations.
• Thought Leadership: Support the Commercial Director in coordinating the global PR agenda to position mSpa as a wellness and longevity leader.
• Influencer & Brand Alliances: Identify and shortlist influencers and luxury brand partners for the Commercial Director's review.
• Media Relations: Help maintain relationships with key hospitality and wellness media, coordinating responses with the Commercial Director.
• Content & Channel Management.
• Content & Editorial Calendar: Own the cross-portfolio content and editorial calendar - producing for the flagship and setting the templates and standards that property teams build on.
• Social Content & Engagement: Plan, schedule and run organic social and community engagement for Bangkok LIFE, and govern standards for other units, using a social management tool (e.g., Sprout Social).
• Website Content & Marketing Automation: Create and publish brand.com content and run monthly EDMs in-house for the brands under direct ownership, with performance reporting.
• Tiered Creative Support: Provide full creative and copy production for Bangkok LIFE, quality-controlled templates and guardrails for LIFE/VIVID teams, and limited on-demand support to other units - directing rather than servicing established teams.
• Note: Accountabilities 4 (PR & Strategic Collaborations) and 5 (Content & Channel Management), shown in italics, are held on an interim basis to maintain lean operations. PR duties are intended to transition to a dedicated PR Manager, and content duties to a dedicated Content / Social Media Manager, should the portfolio scale or these requirements expand. Until then, content and creative output is delivered by directing the in-house graphic designer, supporting unit teams and using AI-assisted tools.
• Required Skills.
• Highly data-driven, able to own digital performance end to end and convert analytics into revenue and conversion gains.
• Core digital tools (must-have): Google Analytics 4 (GA4), Google Search Console and Google Ads.
• Familiarity across the wider stack, with depth in several: an SEO suite (SEMrush, Ahrefs or equivalent) and technical-audit tooling (e.g., Screaming Frog); reporting and visualisation (Looker Studio or equivalent); and paid social (Meta Ads Manager).
• Working command of content and channel tools (to direct, not personally produce, output): a social management/scheduling platform (Sprout Social, Hootsuite or equivalent), marketing automation/EDM tools (Mailchimp, GetResponse or equivalent) and design tools for quick turnarounds (Canva; basic Adobe Creative Suite an advantage).
• Able to operate a tiered portfolio model - executing hands-on for a flagship account while governing standards and quality for teams that run their own execution.
• Comfortable briefing an in-house designer and using AI tools to generate and refine copy and visuals; excellent command of written and spoken English.
• Bachelor's degree in Marketing, Communications, or Hospitality.
• At least 7+ years of senior marketing experience - including direct ownership of digital performance and revenue targets - ideally within luxury hospitality or wellness-oriented resorts.
• Additional personal attributes including; skills, qualities or behaviors.
• Entrepreneurial, data-led mindset that thrives on driving results in a fast-paced, publicly listed environment (the "Minor" fit).
• T-shaped" marketer - deep in digital performance, broad across content and social.
• Comfortable operating differentiated levels of involvement across a portfolio without diluting central authority.
• Able to orchestrate designers, AI tools and property teams to deliver output without producing every asset personally.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounts Payable, Public Relations, Problem Solving, Procurement, Recruitment, Negotiation

ประเภทงาน:

งานประจำ

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Assistant Facilities Manager - Omnicom Account.
• Location: Thailand.
• About the Role.
• As the Assistant Facilities Manager for our prestigious Work Dynamics client, you will spearhead operational excellence and service delivery across a site. This pivotal leadership position serves as the principal operational lead responsible for the end-to-end delivery of integrated facilities management (FM) services, ensuring business continuity, operational excellence, financial performance, and leading the operating model on site.
• This leadership role is accountable for building and developing high-performing FM teams, maintaining trusted relationships with client stakeholders, and ensuring that local teams take ownership of their sites. The role also includes promoting diversity and inclusion, supporting ESG objectives, and driving a proactive health and safety culture.
• The Client Environment.
• Omnicom Group Inc. is an American global media, marketing, and corporate communications holding company, headquartered in New York City. Omnicom's branded networks and specialty firms provide services in four disciplines: advertising, customer relationship management, public relations, and specialty services.
• As their trusted real estate services partner, we provide comprehensive management solutions that enable their focus on core business activities while ensuring their real estate assets operate at optimal performance.
• Execute comprehensive work order management using advanced CAFM systems, ensuring completion rates within SLA parameters.
• Provide expert customer service to C-suite executives and senior stakeholders, maintaining JLL's reputation for excellence.
• Assist in emergency response coordination and business continuity planning.
• Maintain detailed compliance documentation and regulatory reporting for audit readiness.
• Responsible for submitting Monthly activity and financial report to SEA Facilities Manager and executing ad-hoc requests.
• Responsible for all vendor related communication to schedule repairs, maintenance and goods purchase including landlord, and building management company.
• Responsible for all contract related document execution (renewal, termination, company seal arrangement).
• Responsible for invoice processing of office rent and all invoices creation.
• Responsible for supporting annual power outage.
• Responsible for KPI review.
• Ad-hoc responsibilities assigned by Local client.
• Responsible for annual budget.
• Responsible for communicating overseas client and teams.
• Portfolio Excellence Leadership.
• Support strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and Nuvolo.
• HSSE & Quality Management.
• Support execution of assessments and hands-on HSSE activities.
• Comply with the JLL global standards and procedures once they have been informed of the requirements.
• Cooperate with your manager in HSSE matters, including the assessment of risks and any control measures identified.
• Not interfere with, disable, or misuse anything provided in the interest of HSSE, security, fire, food hygiene, or first aid.
• Report accidents, incidents, near misses, faults, and deficiencies to your manager.
• Seek advice if in doubt about the adequacy of any HSSE arrangements.
• Complete HSSE training as directed.
• Performance & Systems Management.
• Support digital transformation initiatives including implementation and smart building technologies.
• Support reliability initiatives to improve critical systems performance and reduce operational risks.
• Financial Management & Governance.
• Maintain, review and oversee vendor relationships & performance.
• Work with the suppliers to leverage relationships to ensure the client's FM spend related Accounts Payable KPIs are maintained by chasing invoices or supplier statements where necessary.
• Work with the Procurement Team to competitively bid and prepare all service contracts to assure high quality and cost-effective services.
• Identify, implement and record all operational cost savings initiatives to ensure meeting the client's glidepath savings KPIs.
• Work with utility suppliers to monitor and understand consumption patterns and identify and cost saving opportunities.
• Sustainability & Communications.
• Execute daily sustainability practices including energy management, waste reduction, and water conservation programs at the facility level.
• Monitor and optimize building systems performance through BMS analysis, identifying opportunities to reduce consumption while maintaining comfort standards.
• Coordinate recycling and waste management programs, working with vendors to maximize diversion rates and minimize disposal costs.
• Implement green cleaning protocols and sustainable maintenance practices, ensuring use of environmentally preferred products.
• Manage on-site sustainability projects such as LED lighting retrofits, occupancy sensor installations, and landscaping improvements.
• People & Team Leadership.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Support appropriate staffing models and resource allocation across all functions and regions.
• Client Relationship Management.
• Support strong strategic partnerships with client stakeholders at all levels.
• Proactively identify emerging client needs and support identifying solutions.
• Act as the escalation point for complex service delivery challenges, ensuring swift and effective resolution.
• Suppliers.
• Support vendor relationships & performance.
• Proven ability to influence without authority.
• Identify, implement and record all operational cost savings initiative.
• s.
• Professional Background.
• Experienced in Facility management, building management, property management, procurement is an advantage.
• Facilities management experience.
• Task Skills.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• A meticulous individual to anticipate client needs.
• Multi-task.
• Personal Skills.
• Ability to meet tight schedules and deliver high quality of work.
• High level of communication and interpersonal skills.
• Excellent problem solving and negotiation skills.
• Proactive individual.
• Our Commitment to Sustainability and Innovation.
• At JLL, we're committed to building a better tomorrow. As a facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You'll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences.
• Growth and Development.
• As part of the JLL family, you'll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world.
• What We Offer.
• Opportunity to lead a flagship account with significant strategic importance to our organization.
• Exposure to cutting-edge operational practices and technologies across international markets.
• Collaborative, innovative work environment with access to industry-leading resources and expertise.
• Comprehensive professional development program and clear advancement pathways.
• Competitive compensation package including performance-based incentives.
• Global mobility opportunities within a growing international organization.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Public Relations, Branding, English

ประเภทงาน:

งานประจำ

• As the Communication Planning and Strategy Executive at aCommerce, you will be a key player in developing and executing communication strategies that enhance the online presence and sales performance of our e-commerce clients. You will be responsible for short video production, live-streaming marketing initiatives, and influencer and affiliate management within the e-commerce ecosystem.
• The role of CPS is to be part of the collaborative team, which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The CPS is expect ...
• Job Responsibilities.
• Develop and implement communication plans tailored to clients' e-commerce goals and target audiences.
• Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies.
• Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels.
• Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services.
• Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings.
• Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions.
• Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time.
• Monitor live streams and media plan (if any) to optimize product visibility and conversion rates.
• Analyze live streaming performance data and adjust strategies for maximum ROI.
• Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients.
• Identify and establish relationships with influential figures in e-commerce platforms and social platforms.
• Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively.
• Reports.
• Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness.
• Key Requirements.
• Bachelor's degree in communications, marketing, public relations, or a related field.
• 3-5 years of experience in a direct field related to communication planning and strategy for e-commerce brands or companies.
• Deep understanding of e-commerce platforms and their trends. Tiktok is preferable.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles.
• Ability to think strategically and creatively.
• Excellent written and verbal communication and presentation skills.
• A self-starting attitude - the ability to work independently and take initiatives.
• Ability to manage multiple projects simultaneously.
• Good command in English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Digital Marketing, Public Relations, Power point, Leadership Skill

ประเภทงาน:

งานประจำ

• As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth.
• You will act as the key liaison between clients and internal teams including paid media, SEO, CRM, platform specialists, and other key stakeholders overseeing campaign ...
• Client Management.
• Serve as the key strategic contact for assigned e-commerce clients.
• Understand client business goals and translate them into actionable digital marketing plans.
• Lead client communications and performance reviews.
• Provide clear briefs and direction to internal teams.
• Maintain strong client relationships and ensure high satisfaction.
• Campaign & Project Coordination.
• Oversee and manage the execution of campaigns across various platforms.
• Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
• Ensure campaigns are launched on time, within budget, and meet quality standards.
• Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
• Media, SEO & CRM Collaboration.
• Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
• Review and ensure the completeness and quality of media plans before presentation to clients.
• Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
• Facilitate integration of media, SEO, and CRM efforts to drive performance.
• Platform Expertise & Strategy.
• Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media
• Advise clients on platform trends, ad formats, and marketplace best practices.
• Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
• Reporting & Analysis.
• Review and consolidate campaign performance data and reports.
• Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
• Present reports and strategic recommendations to clients.
• Use data to inform future media planning and creative direction.
• Bachelor's degree in communications, marketing, public relations, or a related field.
• 6+ years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
• Team Leadership & Mentorship: Proven ability to lead, motivate, and develop a team of account managers or specialists. Experience in workload management, coaching junior talent, and fostering a high-performance culture.
• Strategic Stakeholder Management: Ability to influence internal cross-functional teams (Media, SEO, CRM) and lead high-level discussions with C-suite or Brand Lead clients.
• Analytical Mindset: Strong ability to leverage data for decision-making and translate complex metrics into executive-level narratives.
• Platform Expertise: Deep understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
• Project Management: Proven track record of managing multiple large-scale projects simultaneously under tight deadlines.
• Communication: Excellent written and verbal communication skills; ability to present complex strategies clearly.
• Technical Proficiency: High command of MS Office (Excel, PowerPoint, Word).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• o Be.
• Extraordinary.
• by Leading Collectively to Inspire transformational Creativity.
• o Create an.
• Open.
• environment by Balancing People and Client Experiences by Cultivating Trust.
• o Lead.
• Optimistically.
• by Championing Growth and Development to Mobilize the Enterprise.
• Mindshare.
• A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders better for people, planet, and business by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
• Lead account 'project manager' for the entire business accountable for achieving deadlines across all campaigns and deliverables.
• Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external.
• Started to build relationships with the key decision makers within the client and agency organisations.
• Proven yourself as a reliable point of contact for client stakeholders.
• To anticipate what is needed to stay on track to secure, grow and solidifying client relations, and to take actions appropriated.
• Demonstrates a deep understanding of the of different marketing channels including different roles, advantages, formats, potential partnerships, distribution.
• Quickly builds strong relationships with marketing channel owners and leverages these relationships to deliver the best outcomes for Mindshare and our clients.
• Demonstrates a high degree of numeracy and IT literacy in order to monitor and manipulate data to deliver the best outcomes for the business, e.g. forecasting, delivery against plan, conforming to share deals.
• Understand the implications for the business and communicates potential impact to clients and the Mindshare team.
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results.
• Understands what the client's business needs by understanding the history of the brand and what the client wants it to stand for. Understands the client's strategic intent and the implications for building the client's business.
• Communicates information and decisions with the full range of stakeholders involved in a project.
• Supports the development of others by expressing positive expectations towards their initiatives and giving constructive feedback.
• Under graduate degree in communication or media or business management (Post-graduate/masters preferred).
• At least 2 years in media planning experience or related field required.
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning.
• Familiar with the timelines, processes and needs of the implementation of all media.
• Knowledgeable about new approaches to and developments in tactical planning.
• Demonstrated critical thinking and problem solving.
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
• Ability to make decisions and use critical thinking.
• Knowledge and use of various research systems.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Corporate Relations Director, Thailand.
• About the.
• Corporate Relations.
• Function.
• Corporate Relations.
• (CR) is where we shape how the world sees Diageo, and how we show up in it.
• Working at the intersection of business and society, this team builds trusted relationships with the people and organisations that matter most, from media and investors to governments, NGOs and partners. It's fast-paced, high-impact work that protects our reputation while helping move our business forward.
• Across communications, policy and ESG, you'll collaborate globally, navigate complex challenges and play a key role in earning and maintaining our licence to operate. It's a space for people who are curious, credible, and confident in making their voice heard.
• Purpose of the Role.
• The CRD is responsible for shaping our policy and reputational environment to.
• protect our license to operate, unlock long-term growth and enhance Diageo's.
• reputation.
• Reporting directly to the Corporate Relations director for Southeast Asia, the role.
• is responsible for executing the Global CR Strategy within the local context of the.
• Thailand market.
• It is a trusted partner to the Thailand General Manager, the leadership team and.
• other functional heads in the execution of the Global CR Strategy, locally adapted.
• where needed to ensure it is relevant and impactful to the local context and the.
• market's strategic priorities.
• Role Responsibilities.
• Navigate and shape the external policy and regulatory environment to.
• protect and enable Diageo's long-term growth in Thailand. Lead.
• proactive engagement with government, regulators, industry.
• associations, and other key stakeholders to influence policy outcomes,.
• mitigate business risks, and unlock commercial opportunities across.
• excise and customs, international trade and market access, alcohol.
• Shape the future regulatory landscape by influencing the development of subordinate regulations under the Alcohol Beverage Control Act, enabling responsible marketing/commercial communications while safeguarding Diageo's license to operate.
• Drive licensing and zoning reform by advocating for a modernized regulatory framework that supports responsible retailing and unlocks strategic commercial opportunities.
• Advance tariff liberalization, including through Thailand-UK economic cooperation and broader FTA initiatives, to improve market access, strengthen Thailand's competitiveness, and support Diageo's long-term growth.
• Deliver internal and external corporate communications.
• This includes.
• Diageo's cultural transformation agenda (purpose, behaviours), media.
• relations, communications support to public policy and society.
• campaigns, and issues and crises comms.
• Develop and implement society agenda consistent with Diageo's Spirit.
• of Progress strategy where the main focus in Thailand is promoting.
• positive and responsible drinking, particularly in partnership with the.
• wider industry, government and other stakeholders.
• Own and build trusted stakeholder relationships including government,.
• trade associations and other industry bodies, social aspects.
• organisations and civil society / NGOs.
• 10+ years in CR/relevant roles ideally in highly regulated sectors for a multinational, large organisation, trade association or agency.
• Strong leadership experience: partnering with senior business leaders (including at MD/GM level), leading small agile CR teams and ability to execute through trade associations.
• Ability to operate in matrix structure, including successfully implementing global strategies/initiatives at local market level, highly preferred.
• Strong capabilities and background in public policy, government relations and/or strategic communications.
• Working with Us.
• Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.
• Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
• We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
• Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
• Feel inspired? Then this may be the opportunity for you.
• If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
• Recruitment Scam Warning.
• Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
• Regular.
• Bangkok.