เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• A. Business Development & Sales.
• Drive new enterprise account acquisition and close complex SAP software and consulting deals.
• Identify, develop, and secure new business opportunities for SAP consulting and implementation services.
• Manage the end-to-end sales cycle from lead generation to contract closure.
• Build and maintain a strong sales pipeline to achieve revenue and growth targets.
• Develop account strategies and expand existing client relationships.
• B. Executive Engagement.
• Conduct value-based selling and discuss digital transformation/AI outcomes with C-level executives.
• Build and maintain strong, trusted-advisor relationships with C-level executives (CEOs, CFOs, CIOs) to discuss business value, ROI, and digital transformation outcomes.
• Understand client needs and recommend appropriate SAP solutions.
• Conduct client presentations, workshops, and commercial discussions.
• Identify opportunities for cross-selling and upselling.
• C. Proposal and Opportunity Management.
• Manage and grow large enterprise accounts, ensuring long-term satisfaction and identifying upsell/cross-sell opportunities.
• Prepare proposals, commercial quotations, and contract negotiations.
• Collaborate with consulting and delivery teams to develop competitive solutions.
• Maintain an accurate and robust sales pipeline, providing precise forecasting and executing value-based selling strategies.
• D. Market Development.
• Partner effectively with SAP Thailand's sales teams and orchestrate bids alongside ABeam's internal delivery teams.
• Stay up to date with SAP solutions, market trends, and industry developments.
• Collaborate with SAP and strategic partners to generate business opportunities.
• Represent the company at customer meetings and industry events.
• Experience: 8-15+ years of senior IT/Software sales experience with a proven track record in SAP sales or top-tier ERP ecosystems (Oracle/Microsoft Dynamics).
• Core Solution Knowledge: Strong business-value understanding of SAP S/4HANA, RISE with SAP, GROW with SAP, and BTP.
• Network: An existing, active relationship network with C-level executives (CEO, CFO, CIO) within Thai enterprise customers.
• End-to-End Sales Ownership: Proven capability to lead large, complex consulting deals from initial lead generation to contract signature.
• Bachelor's or Master's degree from a top-tier university (Business, IT, Engineering, or related).
• Fluent in both Thai and English.
• Strong business development and consultative selling skills.
• Able to discuss business value and transformation outcomes with executives.
• Ability to articulate business value, digital transformation strategies, and SAP solution benefits to executive stakeholders.
• Excellent presentation, negotiation, and stakeholder management skills.
• Strong commercial acumen with experience in proposal development and contract negotiations.
• Self-motivated, results-oriented, and able to work collaboratively across cross-functional teams.
• Opportunity to lead high-profile digital and AI transformation projects in Thailand.
• A collaborative environment where technical support is heavily provided by dedicated Solution Architects and Delivery Leads.
• Competitive salary, performance-based incentives, and clear pathways for career progression.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Statistical Analysis, Product Development, Project Management, Risk Management, Architecture

ประเภทงาน:

งานประจำ

• Cultivate relationship with Visa's clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Have oversight, project management responsibility, and a deeper level of involvement in the major long term strategic payments technology engagements.
• Drive client conversations with the client working team, execute and embed our solut ...
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa's rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines.
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.
• Working with an issuer client to define future-state payment technology architectures, develop actionable roadmaps and drive successful implementation of complex initiatives across the payment value chain.
• You will be the project manager of several engagements across SMT, working with the clients' teams in providing guidance and supporting the teams in executing our solutions.
• This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.*.
• Minimum 8-10 years of experience in retail banking technology or financial services technology consulting will be an added advantage.
• Experience in key issuer technology areas, such as credit card technology architecture design, system migration, technology implementation, technology project management, for both credit and debit cards.
• Consulting experience preferred with payments technology, project management and/or process re-engineering credentials preferred.
• In-market experience and/or knowledge of local culture and industry trends.
• An understanding of statistical analysis, modeling, scoring schemes, etc.
• Experience in and passion for the power of analytics & technology and a tenacity to implement.
• Visa is an EEO Employer.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Product Development, Project Management, Risk Management

ประเภทงาน:

งานประจำ

• Cultivate relationship with Visa's clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Have oversight, project management responsibility, and a deeper level of involvement in the major long term strategic engagements.
• Drive client conversations with the client working team, execute and embed our solut ...
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa's rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines.
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals. This role reports to the Head of VCA for Singapore, Malaysia, and Thailand. Why this is important to Visa As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take actio.

ทักษะ:

Telesales

ประเภทงาน:

งานประจำ

• The role will lead the orchestration of lead and customer experiences across channels, designing and optimizing customer journeys that drive engagement, conversion, retention, and long-term value. Working at the intersection of strategy, data, marketing, sales, and operations, this person will translate customer insights into scalable commercial impact and seamless customer experiences across the full lifecycle.
• Own CVM strategy, roadmap, and operating model across the customer lifecycle.
• Drive new customer growth, customer value maximization, and profitable acquisition.
• Manage the end-to-end lead journey and funnel, covering lead generation, qualification, scoring, routing, nurturing, conversion, and performance optimization.
• Design and execute multi-channel campaigns across branch, telesales, digital, Direct CRM, and partner channels.
• Develop and manage customer campaign, engagement, loyalty, retention, and rewards programs to strengthen customer relationships, increase lifetime value, and improve customer advocacy.
• Translate data, segmentation, and propensity models into actionable campaigns and personalized customer journeys.
• Track CVM performance, including leads, conversion, CAC, incremental premium, campaign ROI, retention, renewal, and customer value uplift.
• Work closely with sales, telesales, marketing, data, product, and operations teams to ensure execution at scale.
• 5-10+ years of experience in CVM, CRM, customer marketing, campaign management, growth, or commercial strategy.
• Proven experience in financial services, insurance, banking, telco, retail, or data-driven customer businesses.
• Hands-on experience managing large-scale multi-channel campaigns and lead/funnel performance.
• Strong analytical mindset with experience using customer data, segmentation, customer value measurement, and campaign performance tracking.
• Strong stakeholder management and leadership skills, with an ownership mindset and bias for measurable results.
• Strong exposure to data-driven marketing and analytics-led decision making.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Strategy & Analytics is a fast-growing and dynamic team within the Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team's scope includes profitability optimization, target setting, KPI management, data analytics, and business strategy.
• As Lead Manager / Associate Director - Strategy & Analytics, you will lead the data strategy and governance of one of Booking Holdings' most critical initiatives, defining how Agoda, Booking.com, and Priceline collectively measure, interpret, and act on business performance.
• Within Booking Holdings, an enhanced and more connected B2B business is being built consolidating the businesses of Booking.com, Priceline and Agoda into a single global division ("New B2B Business").
• You will own a high-visibility, cross-brand program that goes far beyond data management. This initiative shapes how the company defines growth, evaluates profitability, and allocates resources across its portfolio of businesses, with the work you deliver directly informing decisions at the highest levels of the organization.
• If you are energized by impact and ready to build something that truly matters, this role is for you.
• Lead the design and implementation of a unified data strategy and measurement framework across Agoda, Booking.com, and Priceline, establishing a single source of truth for how the New B2B Business defines, tracks, and acts on performance.
• Own the data harmonization roadmap from scoping through phased delivery, ensuring alignment on definitions, metrics, and data logic across three distinct brand organizations with differing systems and conventions.
• Analyze and translate complex data into actionable insights that drive business strategy and enable strategic decision-making.
• Build and develop a high-performing global team of analysts by setting strategic direction, establishing quality standards, and creating an environment where the team operates with clarity, accountability, and ambition.
• Collaborate with senior stakeholders and cross-functional global teams across Analytics, Product, Tech, Finance, Legal, etc., to execute on strategic initiatives.
• Keep leadership informed and aligned by providing rigorous reporting and analysis on strategic initiatives, communicating progress, risks, and recommendations in a clear and structured manner to support data-driven decision-making at the Executive level.
• 7+ years of total professional experience in an analytically rigorous environment; prior experience at a top-tier management consulting firm with demonstrated progression and impact is strongly preferred.
• Proven experience leading complex, multi-stakeholder projects, owning timelines, deliverables, and executive reporting.
• A track record of independently structuring and solving complex, ambiguous problems.
• Strong data literacy and business numeracy, genuinely comfortable interrogating business metrics, evaluating data logic, and translating numbers into meaningful business insights.
• Prior experience managing and developing a team, with the ability to lead across geographies and functions.
• Exceptional Executive communication and presentation skills, able to distill complex, nuanced topics into clear, compelling, and actionable narratives.
• A high-ownership mindset, comfortable with ambiguity, energized by fast-moving environments, and fully accountable for outcomes.
• Proficiency in SQL or data querying tools.
• Proficiency in Tableau or equivalent BI and visualization platforms.
• A degree in Statistics, Economics, Mathematics, Computer Science, or a related quantitative discipline; an MBA or advanced degree from a top-tier institution is a meaningful plus.
• Bangkok DC.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Teamwork, English

ประเภทงาน:

งานประจำ

• Ensure the smooth-running process of the human resources function at the client site, working closely with HR business partner, Talent Acquisition, Learning and Development team, client leadership team and operations team.
• Support overall execution of employee life cycle and HR projects across Staffing, Recruiting, Onboarding, Employee Relations, Training & Development, Engagement activities, and Offboarding process.
• Ensure HR policies and procedures are communicated and adhered to within the client ...
• Foster and handle employee relations matters onsite including employee issues, participation in company activities, and convey communication among management team, client team, HR team, operations team, in order to create a positive work environment and boost employee motivation.
• Drive employee engagement through programs, activities, and other initiatives to increase retention rate.
• Advocate JLL's Culture and Values onsite (Ethics, Teamwork and Excellence).
• Prepare and record employee registration files for new hires and internal transfers for the client site.
• Work with Learning and Development and HR Business partner to analyze training needs for onsite team.
• Track and manage employee movement and absence records.
• Track and manage new hire orientation and onboarding program for new hires.
• Keep record of employee data, HR data analytics, and support the requisition process.
• Be a key collaborator and point of contact for all HR queries from management and employees at the client site.
• Minimum 5 years of progressive HR experience, preferably in property management or client-facing environments.
• Strong problem-solving skills with ability to navigate complex employee relations matters.
• Advanced proficiency in Microsoft Excel for HR data analytics, reporting, and workforce planning.
• Strong English communication skills, both written and verbal, to effectively communicate with stakeholders.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong understanding of HR policies, procedures, and best practices.
• Experience in driving employee engagement initiatives and retention strategies.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Safety Management, Budgeting

ประเภทงาน:

งานประจำ

• Monitor, analyze, and evaluate the operational and financial performance of Renewable Energy projects to support strategic decision-making and long-term business planning.
• Analyze financial performance, including operating costs, expenses, revenue, EBITDA, and net profit, providing clear insights and recommendations to top management and shareholders.
• Coordinate closely with project teams and internal/external stakeholders to enhance ...
• Support annual budgeting, forecasting, and financial planning processes, ensuring accuracy, strategic alignment, and timely submission.
• Track budget versus actual performance, identify variances, and propose corrective actions to drive continuous performance improvement.
• Develop and deliver high-quality presentations and reports for management and stakeholders on business operations, financial performance, and key developments.
• o O&M procedures and best practices.
• o Preventive and corrective maintenance planning (PM/CM).
• o Long-term service and spare parts contracts.
• o Spare parts and tools management.
• o Monitoring and diagnostic center setup.
• Monitor and coordinate with partners to ensure operating assets comply with industry standards and company policies across operations, maintenance, budgeting, inventory management, environmental compliance, and safety management.

ทักษะ:

Analytical Thinking, Risk Management, ISO 14001, ISO 9001, English

ประเภทงาน:

งานประจำ

• Reporting directly to the Head of Asset Management (Renewable Energy), the Area Manager provides strategic and operational leadership across a portfolio of renewable energy assets, including Solar, Solar BESS, and Wind projects. Acting in alignment with management directives, this role ensures the effective integration of Asset Management strategies with cross-functional support teams, driving seamless execution of company policies, operational standards, and business objectives across the assigned regions.
• Job Responsibilities.
• Lead the operational and financial performance of multiple plant clusters, ensuring targets are consistently met or exceeded.
• Partner with regional teams to standardize operations, maintenance, and Safety procedures across all projects.
• Oversee annual budget preparation and monitor expenditure across regions to ensure cost efficiency and alignment with the approved business plan.
• Provide consolidated performance reports and strategic growth insights to the Head of Asset Management and Executive Board to support data-driven decision-making.
• Drive SHE policies and initiatives to maintain a zero-incident culture and ensure full compliance with ISO 9001, ISO 14001, ISO 45001, and ESMS standards.
• Ensure all regional operations comply with government licenses, PPA requirements, and environmental regulations.
• Act as the company's representative in high-level stakeholder engagements, community relations, and negotiations.
• Lead enterprise risk management activities, including risk assessments, incident investigations, mitigation planning, root cause analysis, and implementation of corrective actions.
• Oversee contract, regulatory, and environmental compliance to ensure all obligations are managed in accordance with contractual terms and applicable regulations.
• Job Qualifications.
• Bachelor's degree or higher in Engineering or a related field.
• Minimum 10 years of experience in Operations & Maintenance management within Renewable Energy, Conventional Power Plants, or related industries.
• Proven leadership capability with strong managerial and decision-making skills.
• Experience in contract management and commercial oversight.
• Strong ability to manage multiple priorities with excellent time management and follow-through.
• Confident presenter with effective communication and stakeholder engagement skills.
• Demonstrated ability to perform under pressure in dynamic operational environments.
• Detail-oriented with strong analytical thinking and the ability to focus on key business priorities.
• Able to work collaboratively in cross-functional teams as well as independently with minimal supervision.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Architecture, Nutrition

ประเภทงาน:

งานประจำ

Job Description: SRM Manager is responsible in identifying critical business challenges through data analysis and generating strategic recommendations across SRM levers: Pricing, Mix, Trade Promotion and Trade terms. Ensuring a balanced impact of 4Cs Consumer/Shopper, Customer, Competitor and Company - in all strategic decisions. SRM Manager helps drive increased trade investment productivity across Mars Pet Nutrition portfolio, mainly by ensuring Sales/Trade Marketing team decision support to unlock category value & profit pool growth through smarter trade spending decisions with ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Lead existing accounts as part of a larger account team or lead named accounts within a geography for a particular product or product set.
• Build and develop, implement and coordinate sales and distribution plans and programmes on a geographical basis for the agency channel.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ดำเนินการ และตรวจสอบ การดำเนินการในการวิเคราะห์ข้อมูลในกลุ่มผลิตภัณฑ์ (product group) เพื่อให้ได้มาซึ่งยอดขาย และแผนงานพัฒนางานขาย โดยใช้ข้อมูลของลูกค้า.
• วางแผน ดำเนินการ ในการทำงานที่เกี่ยวข้องทีมขายกลุ่มผลิตภัณฑ์ (product group) ในส่วนของการพัฒนาแผนงาน ทั้งรายปี / รายไตรมาสเพื่อให้เป็นไปตามแผนงานของธุรกิจ.
• วางแผนงาน และจัดเตรียมข้อมูลต่าง ๆ ที่เกี่ยวข้องให้แก่ทีมขายกลุ่มผลิตภัณฑ์ (product group)และเป็น Key Partnership กับผู้บังคับบัญชาในการให้คำปรึกษาในเรื่องต่าง ๆ ที่เกี่ยวข้อง.
• วิเคราะห์ ติดตามข่าวสาร หรือกิจกรรมต่าง ๆ ทางการตลาดของคู่แข่งเพื่อนำข้อมูลมาใช้ในการปรับแผนงานเพื่อการแข่งขัน.
• วิเคราะห์ และสนับสนุนข้อมูลในการมองหาโอกาสการเติบโตของธุรกิจ.
• ปริญญาตรีด้านการตลาด/บริหารธุรกิจและมีประสบการณ์ในระดับการบริหารอย่างน้อย 3-5 ปี.
• มีประสบการณ์ด้านการตลาดและการขายสินค้าเครื่องดื่ม หรือ FMCG ในช่องทางโมเดิร์นเทรด ไม่น้อยกว่า 5 ปี และมีความเข้าใจกระบวนการจัดจำหน่ายในช่องทางนี้อย่างละเอียด และผลกระทบกับช่องทางการจัดจำหน่ายอื่นๆ.
• Knowledge & Skills (ความรู้และทักษะ).
• มีความรู้ในด้านการบริหารกลยุทธ์ทางการตลาด และช่องทางการจัดจำหน่าย.
• มีความรู้ในการใช้งานคอมพิวเตอร์โปรแกรม MS office, Space Management.
• มีความรู้ด้านภาษาอังกฤษทั้งการพูดและเขียนเป็นอย่างดี.
• มีทักษะในการวางแผน นำเสนอแผนงาน การจัดการและการวิเคราะห์.
• มีทักษะในการเจรจาต่อรองอย่างมีประสิทธิภาพ.
• มีความเข้าใจในธุรกิจขององค์กรเป็นอย่างดี.
• มีทักษะในการจัดลำดับความสำคัญของงาน.
• มีทักษะในการวิเคราะห์เชิงเหตุผล.
• มีทักษะในการอ่าน Data ของ Nielsen, EGG Digital และ C-Smart ได้.
• มีความสามารถในการสอนงานต่อได้ (Coaching).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Manage day to day delivery of assigned projects (new store, renovation, relocation) from design development to handover.
• Coordinate internal stakeholders (Brand, Operations, Procurement, Asset, Finance) and external parties (designers, consultants, contractors, landlords).
• Prepare and maintain project schedules, trackers, and action logs; highlight risks and propose mitigation plans.
• Escalate key issues, delays, or deviations to the Senior Manager in a timely manner.
• Coordinate design development with appointed designers and consultants to ensure compliance with brand guidelines, operational requirements, and local regulations.
• Review layouts, drawings, material specifications, and shop drawings; consolidate comments and manage approval cycles.
• Support value engineering exercises while maintaining design intent and operational functionality.
• Monitor construction progress against approved schedules and milestones.
• Conduct regular site inspections to ensure compliance with drawings, specifications, safety standards, and brand quality requirements.
• Coordinate defect inspections, rectification follow ups, and readiness for handover.
• Verify completion of as built drawings, warranties, manuals, and training prior to store opening.
• Develop and maintain strong relationships with key suppliers, contractors, and consultants to ensure high-quality deliverables and adherence to project timelines.
• Track project costs against approved CAPEX and report variances.
• Review contractor quotations and variation orders; prepare recommendations and justifications for Senior Manager approval.
• Support cost optimization initiatives without compromising quality or brand standards.
• Act as the main operational contact for assigned projects.
• Prepare regular progress reports, dashboards, and meeting minutes.
• Provide clear and accurate updates to the Senior Manager and relevant stakeholders.
• Compliance, SOP & Continuous Improvement.
• Ensure projects comply with company SOPs, brand standards, and regulatory requirements.
• Support departmental initiatives to improve project delivery processes, templates, and tools.
• Maintain proper documentation and records on SharePoint or assigned systems.
• Adhere to company rules, policies, and ethical standards.
• Attend required meetings, trainings, and workshops.
• Perform other reasonable duties as assigned by the Senior Manager.
• Bachelor's degree in engineering or architecture.
• 5-8 years of experience in retail or F&B project management, design coordination, or construction management.
• Strong project coordination and execution skills.
• Ability to manage multiple projects under tight timelines.
• Proficient in MS Office; working knowledge of AutoCAD and project tracking tools.
• Good command of Thai and English (spoken and written).
• Structured, proactive, and detail oriented with strong problem solving skills.
• Able to work effectively with cross functional teams and external partners.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Project Coordination & Execution Support.
• Support the planning, coordination, and execution of strategic projects under the Commercial Team, with focus on digital and distribution-related initiatives.
• Coordinate cross-functional project activities across commercial, distribution, operations, marketing, IT, risk, compliance, and other relevant teams.
• Track project milestones, dependencies, deliverables, timelines, and owners to ensure clear follow-through and execution discipline.
• Consolidate project updates, identify delays or gaps, and highlight issues or risks to the AVP, Digital Project Management for timely escalation.
• Support alignment discussions with internal stakeholders and external partners on project requirements, timelines, dependencies, and expected outcomes.
• Project Governance, Reporting & Risk Tracking.
• Prepare and maintain project trackers, dashboards, meeting notes, action logs, decision records, and progress reports.
• Support the preparation of project status reports, executive summaries, and data-driven insights to enable effective decision-making.
• Monitor key project risks, issues, assumptions, and dependencies, and support structured follow-up to drive resolution.
• Ensure project documentation is organized, updated, and ready for review, audit, or management reporting as required.
• Contribute to project governance routines by ensuring clear agenda, action ownership, follow-up discipline, and timely closure of open items.
• Stakeholder Collaboration & Continuous Improvement.
• Facilitate communication and coordination among project stakeholders to ensure shared understanding of priorities, deliverables, and timelines.
• Support problem-solving discussions by gathering relevant information, structuring issues clearly, and proposing practical options for consideration.
• Contribute to improving project ways of working, reporting templates, collaboration routines, and execution processes.
• Build effective working relationships with internal stakeholders and partners while maintaining professionalism, confidentiality, and accountability.
• Bachelor's degree in Business Administration, Economics, Finance, Engineering, Information Technology, or related fields.
• 3-5 years of experience in project coordination, digital project support, business support, consulting, strategy, or management trainee programs is preferred.
• High-potential graduates with strong internships, project exposure, or leadership experience may be considered.
• Experience or exposure to commercial, distribution, digital initiatives, banking, insurance, or financial services is an advantage.
• Thank you for your job application with Prudential Life Assurance (Thailand) Public Company Limited.
• To align with Prudential Group Employee Privacy Notice, candidate acknowledged the record and usage of candidate's personal details to Prudential Life Assurance (Thailand) Public Company Limited and its business partner for recruitment purpose.
• See more detail https://www.prudential.co.th/corp/prudential-th/en/privacy-notice-staff/.
• Refer to Prudential Life Assurance (Thailand) Public Company Limited's Privacy notice regarding recruitment at https://www.prudential.co.th/corp/prudential-th/th/privacy-notice-staff/, and please be informed that company conducts criminal background checks for all positions during the hiring process.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Budgeting, English

ประเภทงาน:

งานประจำ

• Monitor overseas asset performance, analyze plant issues, track financials vs budget, ensure compliance, coordinate stakeholders, and support management reporting.
• Job Responsibilities.
• Support monitoring of operational performance of overseas assets through reports (daily/weekly/monthly).
• Assist in analyzing plant performance, identifying issues, and proposing improvement actions.
• Support review of annual budgets and monitor actual vs. budget performance.
• Track and report key financial indicators (e.g., OPEX, P&L trends).
• Coordinate with overseas partners and internal teams to ensure smooth operations.
• Support preparation of reports and presentations for management and board meetings.
• Assist in ensuring compliance with contracts, policies, and operational standards.
• Participate in performance review meetings (monthly/quarterly) and follow up on action items.
• Job Qualifications.
• Bachelor's degree or higher in Engineering (Electrical, Mechanical, Energy or related fields).
• 4-8 years of experience in power plant operations, asset management, or energy-related business.
• Experience in renewable energy (solar, wind, BESS) or thermal power plants will be an advantage.
• Basic understanding of power plant operations, maintenance practices, and performance monitoring.
• Familiarity with financial concepts such as budgeting, OPEX control, and basic P&L analysis.
• Experience working with international projects or cross-functional teams is preferred.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Ability to travel/work upcountry and abroad.
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation, Budgeting, Teamwork, English

ประเภทงาน:

งานประจำ

• Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
• Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.
• Role and Responsibilities.
• Strategic partner to sales in the development and execution to manage the assigned key account actively contributing to the development of core business strategies which drive sustainable profitable growth, increasing sales capability.
• Key to success will be the establishment, and ongoing development, of strong relationships with modern trade channels and the optimization of the distribution of all new and existing products to manage promotion planning, budgeting management, new product and promotion selling and demand forecasting.
• Drive market share in accordance to the targets; define & maintain the strategic direction of the business plan to drive positive business contribution. by developing and executing business plans, ensuring effective coverage of assigned accounts.
• Analyze sales statistics gathered to determine sales potential and inventory requirements and monitor the preferences of customers.
• Manage and oversee the development of all required offer formats through operations.
• Monitors category and product performance versus targets at the customer, evaluates the impact of strategic and tactical initiatives, and takes corrective action, as needed, to insure achievement of business goals.
• Manage sales team under supervision.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• A minimum of 7-10 years overall modern retail sales management experience preferably proven experience in FMCGs, consumer products or other related customer driven organizations.
• 5 Years working experience in management level (managing the team).
• Demonstrated ability to set clear expectations and communicate effectively.
• Proven track record of success in sales environment, strong planning and organizational skills.
• Solid experience to manage sales team.
• Result oriented, self-driven, a clear focus on high quality and business and strong negotiation.
• High Customer orientation: recognition and credibility with the customer as a trusted, collaborative and productive.
• Understands what it takes to win in the market place.
• Strong analytical, financial, problem solving, planning and business skills.
• High Financial Aptitude: possesses strong business acumen and numbers-driven.
• Detail-oriented: holds others accountable for commitments.
• Excellent command of English both written and spoken.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

ทักษะ:

Architecture, Big Data, Teamwork, SQL, ETL

ประเภทงาน:

งานประจำ

• Data management developer is responsible for the successful delivery of business intelligence information to the entire organization and is experienced in BI development and implementations.
• Design stable, reliable and effective data architecture and data mart.
• Understand of BI best practices and be able to create relational structures, dimensional data modeling, structured query language (SQL) skill, data warehouse and reporting techniques, performing ETLs and validating results with business representatives ...
• Support implemented BI solutions by: monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance and communicating functional and technical issues.
• Bachelor or Master Degree in Computer Engineering, Computer Science, Technology information systems, or any other IT related field.
• E.
• xperiences in data warehousing development and architecture hands-on physical/logical database and data mart design, experience in big data is advantage.
• Strong SQL development skills -- knowledge of writing complex queries, and query tuning.
• Experience data processing with ETL/BI tools.
• Good communication, collaboration skills and teamwork.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Product Development, Recruitment, Tableau, YouTube, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Role summary.
• Agoda is looking for a strategic, data-driven leader to steer our global marketing investments. In this role, you aren't just spending a budget; you are managing a global P&L. You will bridge the gap between high-level financial targets and granular marketing execution, ensuring every dollar spent maximizes long-term profitability. You will define our global market strategy, own our Lifetime Value (LTV) frameworks, and lead a high-performing team to outpace the competition in a high-velocity travel market.
• This position grants you a "seat at the table" for Agoda's most critical commercial decisions. You will use.
• machine learning.
• and.
• predictive analytics.
• to solve the "game theory" of the online travel industry, where pricing and loyalty change by the hour.
• Drive marketing investment strategies to meet Finance P&L targets, balancing short-term volume with long-term margin optimization.
• Define and execute Agoda's global growth roadmap, identifying market opportunities and responding to competitor moves in real-time.
• Coordinate marketing spend across all digital channels (Performance, Brand, Meta) to ensure a cohesive and efficient global footprint.
• Together with the data science team, own and refine our definition of Lifetime Value (LTV); use these insights to shift the business toward high-value customer acquisition.
• Lead business forecasting efforts to predict market shifts and proactively adjust investment levels.
• Act as the primary liaison between Marketing, Corporate Strategy, Product, Finance and Supply to align and execute cross-functional initiatives.
• Lead and mentor a team of analysts, fostering a culture of rigorous experimentation and "get-things-done" ownership.
• Experience & Skills.
• Exceptional ability to translate complex data sets into actionable business strategies. Expertise in SQL, Excel, or data visualization tools is expected.
• Strong background in Revenue Management, Forecasting, Pricing, or Growth Equity. You understand how marketing levers impact the bottom line.
• Experience defining 1-3 year growth strategies in a global, fast-paced e-commerce or OTA environment.
• Familiarity with machine learning algorithms and technical product development you can speak the language of engineers and data scientists.
• Experience hiring and coaching high-potential talent in a multicultural, high-pressure environment.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• ปฏิบัติงานในฐานะผู้จัดการแผนกบริหารความเสี่ยง ซึ่งต้องกำกับ แนะนำ ตรวจสอบการปฏิบัติงานของผู้ร่วมปฏิบัติงาน โดยใช้ความรู้ ความสามารถ และความชำนาญสูงด้านการบริหารความเสี่ยง ในการตัดสินใจและแก้ปัญหาที่ยากในแผนกบริหารความเสี่ยง เพื่อให้เป็นไปตามเป้าหมายที่บริษัทฯ กำหนดไว้อย่างคุ้มค่าและยั่งยืน.
• ปฏิบัติงานอย่างใดอย่างหนึ่งหรือทั้งหมดของบทบาทงาน ดังนี้.
• ควบคุมการจัดทำแผนบริหารความเสี่ยงและคู่มือบริหารความเสี่ยงขององค์กร แผนบริหารความต่อเนื่องทางธุรกิจ (BCP) รวมทั้งการจัดทำแผนฉุกเฉินรองรับในทุกส่วนงาน และจัดทำการทบทวนระ ...
• ส่งเสริมให้ผู้บริหารและพนักงานเกิดความเข้าใจ เรียนรู้ มีส่วนร่วมในการปฏิบัติตามแนวทางการบริหารความเสี่ยง และสร้างวัฒนธรรมองค์กรด้านการบริหารความเสี่ยงอย่างต่อเนื่อง.
• จัดการประเมินผลการดำเนินงานตามแผนบริหารความเสี่ยง เพื่อควบคุมความเสี่ยงของบริษัทฯ อย่างมีประสิทธิภาพ.
• วางแผน กำหนดกรอบและวิธีการจัดทำการประเมินความเสี่ยง ดำเนินการประเมินความเสี่ยง พร้อมตรวจสอบ และสอบทานความเสี่ยงที่แต่ละฝ่ายงานจัดทำขึ้น เพื่อปรับปรุงให้มีประสิทธิภาพ ประสิทธิผลสูงสุด.
• ประสานงานและบริหารการจัดประชุมคณะทำงานบริหารความเสี่ยงของบริษัท.
• ประสานงานและบริหารการจัดประชุมคณะอนุกรรมการบริหารความเสี่ยงและควบคุมภายใน.
• ประสานงานกับหน่วยงานกำกับดูแลด้านการบริหารความเสี่ยงอื่นภายนอกที่เกี่ยวข้อง.
• ควบคุมการทำงานร่วมกันทั้งภายในและภายนอกแผนกบริหารความเสี่ยง เพื่อให้เกิดความร่วมมือและผลสัมฤทธิ์ตามที่กำหนดไว้.
• ประยุกต์ความรู้ นวัตกรรม และเทคโนโลยีที่เกี่ยวข้องกับงานที่รับผิดชอบ เพื่อให้สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ.
• แก้ไขปัญหาที่ยากและซับซ้อนในแผนกบริหารความเสี่ยง เพื่อให้การปฏิบัติงานมีประสิทธิภาพและประสิทธิผลสูงสุด.
• ถ่ายทอดความรู้ สอนงานและให้คำแนะนำ ข้อเสนอแนะที่เป็นประโยชน์ในการปฏิบัติงาน และแก้ไขปัญหาต่าง ๆ ที่เกิดขึ้นแก่ผู้ใต้บังคับบัญชาในแผนกบริหารความเสี่ยง เพื่อให้เกิดการเรียนรู้และถ่ายทอดหลักการทำงานภายในหน่วยงานอย่างมีประสิทธิภาพสูงสุด.
• สนับสนุนงานอื่น ๆ ตามที่ได้รับมอบหมาย เพื่อให้บริษัท ไทยแลนด์ พริวิเลจ คาร์ด จำกัดบรรลุภารกิจที่กำหนดไว้.
• คุณสมบัติเฉพาะตำแหน่ง (Job Qualifications).
• เน้นความหนักแน่นของประสบการณ์เพื่อคัดกรองผู้เชี่ยวชาญตัวจริง.
• วุฒิการศึกษา: สำเร็จการศึกษาระดับปริญญาตรี ในสาขาวิชา การเงิน (Finance), บริหารธุรกิจ (Business Administration), เศรษฐศาสตร์ (Economics), นิติศาสตร์ (Law), การบัญชี (Accounting) หรือสาขาวิชาที่เกี่ยวข้องกับการบริหารจัดการองค์กร.
• งานบริหารความเสี่ยงองค์กร (Enterprise Risk Management - ERM).
• งานนโยบายและแผนงานกลยุทธ์.
• งานควบคุมภายใน (Internal Control).
• ประสบการณ์ระดับบริหาร: ต้องเคยดำรงตำแหน่งระดับหัวหน้างาน หรือเจ้าหน้าที่อาวุโส (Senior Officer) ในสายงานที่เกี่ยวข้องต่อเนื่องมาไม่น้อยกว่า 5 ปี.
• มีใบประกาศนียบัตรวิชาชีพ เช่น FRM, CRM, CIA, หรือ COSO Certificate.
• มีประสบการณ์ทำงานในหน่วยงานรัฐวิสาหกิจ หรือบริษัทที่จดทะเบียนในตลาดหลักทรัพย์ฯ.
• ความรู้ ทักษะ และสมรรถนะที่จำเป็นในงาน (Required Skills & Competencies).
• Advanced MS Office: เชี่ยวชาญการใช้ Excel (การทำสูตรคำนวณและ Data Visual) และ PowerPoint (การออกแบบนำเสนอระดับผู้บริหาร) ในระดับสูง.
• Risk Documentation: ทักษะการจัดทำและควบคุมเอกสารในรูปแบบ PDF และระบบจัดเก็บเอกสารอิเล็กทรอนิกส์อย่างเป็นระบบ.
• Digital Literacy: สามารถประยุกต์ใช้เทคโนโลยีสมัยใหม่ในการติดตามและประเมินความเสี่ยง (Digital Risk Dashboard).
• Strategic Analysis: เชี่ยวชาญการใช้เครื่องมือวิเคราะห์ SWOT Analysis, PESTEL และการจัดทำ Risk Matrix.
• Porting & Correspondence: ทักษะการเขียนหนังสือราชการ และการร่างรายงานเชิงนโยบาย (Executive Summary) ที่ถูกต้องตามระเบียบสารบรรณ.
• Framework Knowledge: ความเข้าใจในกรอบมาตรฐานการบริหารความเสี่ยงสากล (เช่น ISO 31000 หรือ COSO) และการจัดทำแผน BCP.
• Strategic Coordination: มีทักษะการประสานงานและบริหารความคาดหวังของ Stakeholders ทั้งภายในและภายนอกองค์กร.
• Professional Negotiation: มีศิลปะการเจรจาต่อรองเพื่อผลักดันนโยบายการบริหารความเสี่ยงให้ได้รับความร่วมมือจากทุกฝ่าย.
• High-Impact Presentation: ทักษะการนำเสนอข้อมูลต่อคณะกรรมการและหน่วยงานกำกับดูแลอย่างมืออาชีพ.
• Leadership & Coaching: มีทักษะในการถ่ายทอดความรู้ (Mentoring) และแก้ไขปัญหาที่ยากและซับซ้อนภายในแผนกได้.

ประเภทงาน:

งานประจำ

• ควบคุมการสร้าง Transportation Request (T/R) และควบคุมและติดตามการใช้งาน Transportation Order (T/O).
• ควบคุมและจัดการคำสั่งซื้อ (PO) จากลูกค้าเพื่อเข้าสู่ระบบ Order Tracking.
• ติดตามการดำเนินงานของส่วนงานต่างๆ ที่เกี่ยวข้อง (การจัดการ ผลิต การขนส่ง และอื่นๆ) ให้เป็นไปตามระยะเวลาที่กำหนด.
• ติดตาม และควบคุมการพัฒนาระบบงานที่ใช้ในการบริหารข้อมูลการสั่งซื้อ (Tracking Order).
• รับแจ้งปัญหาการจัดส่งสินค้าและประสานงานข้อมูลเพื่อหาแนวทางแก้ไขกับส่วนงานต่างๆ ที่เกี่ยวข้องในกรณีที่คำสั่งซื้อเกิดปัญหา.
• รวบรวมและวิเคราะห์ข้อมูลการสั่งซื้อ นำเสนอรายงานประจำเดือน.
• รับแจ้งความต้องการของลูกค้า และประสานงานรวบรวมข้อมูลเพื่อจัดทำเอกสารใบเสนอราคา.
• รวบรวมและวิเคราะห์ข้อมูลการสั่งซื้อ สินค้า Aging โดยจัดทำและนำเสนอรายงานประจำเดือน.
• รายงาน Performance แต่ละประเภทสินค้า.
• จัดทำรายงานข้อมูลสินค้าคงเหลือ และยอดขาย เพื่อประชุม S&OP ทุกสิ้นเดือน.
• ปริญญาโท/ตรี สาขาบริหารธุรกิจ / โลจิสติกส์ / ซัพพลายเชน / การจัดการ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Customer Service / Sales Support / Supply Chain ไม่น้อยกว่า 3-5 ปี.
• มีประสบการณ์ใน FMCG / B2B.
• มีทักษะในการตรวจสอบข้อมูลอย่างแม่นยำ ในเรื่องราคา, จำนวน, และ SKU.
• ทำงานเร็วและรอบคอบ รับมือกับความกดดัน (order volume สูง) และมี mindset แบบ "service".
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS office ขั้นสูง.
• มีทักษะในการประสานงานกับหน่วยงานหลายส่วน.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Problem Solving, Data Analysis, Recruitment, Power point, YouTube, Python, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• PURPOSE OF THE ROLE.
• The WFM Manager is a people leader role, responsible for the leadership of a team of WFM Capacity Planners, enabling them to be successful and delivering against the prescribed KPIs.
• The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing encouragement, support, and development.
• The Manager also contributes to the overall WFM performance and culture, collaborating with peers and broader colleagues to ensure WFM delivers to the company and CEG objectives.
• The WFM Manager is expected to have a good knowledge of WFM concepts, to support the team with challenges and capability and to adequately represent WFM, to senior stakeholders.
• ACTIVITIES PERFORMED ON THE JOB.
• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviors with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• Collaboration.
• Collaborate with local WFM teams.
• Provide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication.
• (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.