เงื่อนไขการค้นหา

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Mandarin

ประเภทงาน:

งานประจำ

• Coordinate, engage, and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors, and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations promptly.
• What we are looking for?.
• 1-2 years experience in customer service, project management or a transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness, and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start-up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
• Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
• Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
• Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
• Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
• Client Consultation & Enablement.
• Work closely with clients to understand business pain points and map them to CX workflows..
• Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
• Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
• Project Management & Cross-team Coordination.
• Support Project Managers in client communication, requirement gathering, and documentation..
• Serve as a liaison between Sales, Development, and Customer Support teams..
• Assist in coordinating solution partnerships and third-party integrations..
• Post-Implementation & Success Tracking.
• Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
• Track usage analytics and suggest continuous improvements..
• Develop user manuals and knowledge base articles for internal and external use..
• Must-Haves.
• 2-4 years of experience in CX or SaaS solution consulting..
• Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
• Strong project coordination, documentation, and user training skills..
• Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
• Excellent Thai communication skills, with intermediate English proficiency..
• Bonus Skills.
• Prior experience implementing Larksuite and/or Alfreddesk..
• Familiarity with ERP, billing workflows, or CRM integrations..
• Certifications in Freshworks, Zendesk, or similar cloud platforms..
• Work Style.
• Location: Hybrid (Bangkok-based).
• Employment Type: Full-Time.
• Ready to Empower CX Transformation?
• Join a purpose-driven, people-first team reshaping the digital workplace.
• Apply now or learn more at: [email protected].

ทักษะ:

Sales, Microsoft Office

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 5+ years of experience in technical sales or account management within the Flavors Ingredients ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Salesforce, Oracle, Software Development, English, Vietnamese

ประเภทงาน:

งานประจำ

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ทักษะ:

Automation, Marketing Strategy

ประเภทงาน:

งานประจำ

• Client Engagement & Needs Assessment: Conduct in-depth discovery sessions with clients to understand their current marketing landscape, business goals, pain points, and desired outcomes related to customer acquisition, engagement, and retention..
• Strategic MarTech Solution Design: Develop comprehensive MarTech strategies and solutions tailored to client needs, encompassing CDP implementation, marketing automation workflows, personalized communication frameworks, data integration, and loyalty program design..
• Roadmap Development: Create clear and actionable MarTech roadmaps, outlining key phases, milestones, resource requirements, and expected ROI..
• Data-Driven Insights: Advise clients on best practices for data collection, segmentation, analysis, and leveraging customer insights to drive marketing effectiveness..
• Technology Advisory: Provide expert guidance on the selection, implementation, and optimization of MarTech platforms..
• Cross-functional Collaboration: Work closely with internal technical teams (developers, solution architects), project managers, and sales teams to ensure seamless project delivery and client satisfaction..
• Stakeholder Management: Build strong relationships with client stakeholders at all levels, fostering trust and acting as a trusted advisor..
• Performance Measurement & Optimization: Define key performance indicators (KPIs) and help clients establish measurement frameworks to track the success of MarTech initiatives and identify areas for continuous improvement..
• Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience in a business consulting, marketing strategy, or MarTech-focused role.
• Customer Data Platforms (CDP).
• Marketing Automation.
• Personalized Marketing.
• Data-Driven Marketing.
• Loyalty Programs.
• CRM integration.
• Strong understanding of the marketing technology landscape and its impact on business outcomes.
• Exceptional analytical and problem-solving skills with the ability to translate complex business requirements into practical MarTech solutions.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly and persuasively to both technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• A strong client-centric approach and a passion for helping businesses succeed.

ประเภทงาน:

งานประจำ

• We are seeking a dynamic Product Marketing Manager to drive the success of our Lazada Sponsored Solutions within the e-commerce landscape across Southeast Asia (Thailand, Vietnam, Philippines, Indonesia, Singapore, Malaysia). The ideal candidate will possess a unique blend of product, technical, and B2B marketing expertise, with a strong understanding of e-commerce platforms and digital advertising business. In this role, you will lead B2B advertising product positioning, content development, and market research, while collaborating with cross-functional teams to ensure successful ...
• Develop compelling B2B product positioning and narratives that resonate with our target customers and differentiate our solutions in the Southeast Asia region.
• Understand the unique value propositions of Lazada Sponsored Solutions and articulate them clearly to internal and external stakeholders.
• Demonstrate a deep understanding of e-commerce platforms, their economic models, and the value they provide to sellers.
• Leverage this knowledge to shape B2B product strategies and marketing campaigns that drive seller engagement and success.
• Lead the development of engaging and informative marketing content for assigned product domains and projects.
• Manage product launches from conception to execution, ensuring consistent communication with stakeholders and timely delivery of deliverables.
• Contribute to the success of B2B marketing campaigns, primarily through owned channels.
• Conduct thorough market research to identify target seller customer segments, understand their needs, and analyze product use cases.
• Develop detailed seller personas to guide product positioning and messaging.
• Partner with the sales team to provide them with the necessary knowledge and tools to effectively pitch Lazada Sponsored Solutions.
• Manage key B2B marketing operations, including governance, traffic generation and more.
• Education: Bachelor's degree in Business, Marketing or related fields.
• Experience: 5+ years of experience in product marketing, preferably in e-commerce, B2B and/or advertising industries in Southeast Asia.
• Strong understanding of e-commerce platforms, advertising solutions, and B2B marketing strategies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proven track record of developing compelling B2B product positioning and narratives.
• Project management experience, with the ability to lead cross-functional initiatives.
• Analytical skills, familiarity with marketing analytics tools, experience conducting market research and e-commerce platforms.
• Exceptional proficiency in English communication.
• Proficiency in an additional Southeast Asian language and Mandarin is highly preferred.

ทักษะ:

Diplomacy

ประเภทงาน:

งานประจำ

• Passionate about delivering great work.
• Proactively engage each account to ensure that every Activate functionality and offering is being leveraged, maximizing the value of each Activate subscription.
• Work with customers to develop a plan, including metrics for success that outlines how Activate will be addressing their immediate and future needs.
• Provide continuing education for customers to maximize product usage.
• Work cohesively with Sales, Product, Support and Data to ensure fast and managed implementation and deployment.
• Constantly think of innovative ways Activate can increase renewals and drive long term customer success. A proactive approach is taken for each account where cross-selling and up-selling is made a priority.
• Distribute product expertise through delivery of training and planning workshops to clients.
• Pro-actively analyze customer product usage and provide strategic advice to the customer around how they can better engage their internal and external users.
• Liaise with customers to track additional requirements and features.
• Work with product, support and R&D to meet customers requirements.
• Work closely with data analysts to provide customers added value analytics and professional out of the system reports and insights.
• A Little About You.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute a sales strategy and plan, and be accountable for sales operations, such as forecast and pipeline management. You thrive in a fast-paced sales environment, have exceptional commercial acumen and very strong client relationship and negotiation skills. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high team engagement. You are a team player who has the ability to collaborate with peers and contribute to the success of NIQ Thailand.
• Qualifications A minimum of 3 years demonstrated experience working with key customer management, account management, consultancy or sales roles.
• Demonstrated experience with account planning with complex customer structures.
• Proven track record of establishing strong customer relationships across levels of an organization.
• Working in SaaS hi-tech company/ startup as a B2B customer success manager - an advantage.
• Proven track record in delivering great value to your customers.
• Excellent presentation and communication skills.
• Strong communication and interpersonal skills.
• Diplomacy, tact, and poise when working through customer issues and escalations.
• Strong organizational/time management skills and the ability to manage multiple projects simultaneously.
• Demonstrated ability to effectively work cross-functionally.
• Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes.
• Strong analytical skills, proven experience with data analytics and creating insights out of complex data.
• Experience in retail industry, FMCG market, and shopping behavior analytics - an advantage.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Contracts, Legal, Compliance, English

ประเภทงาน:

งานประจำ

• Strategically oversees FR Transformation short and long term growth plans to align with company s strategic goals and targets by setting visible milestones and identifying MRA business opportunities and potential partners across all geographic areas.
• Evaluate and approve MRA store openings and develop partnership agreements, contracts, and terms that are mutually beneficial for both parties according to MRA tiers (Gold & Red), ensuring legal and regulatory compliance.
• Build and maintain strong relationships with partners to ensure their business succe ...
• Evaluate success, impact, and quality of partnerships through all key sales metrics, while evaluating all other aspects of store performance with corrective action plans if require.
• Assess and mitigate risks associated with partnerships, including financial, legal, and operational risks.
• Manage the budget allocated for partnership activities and ensure efficient use of resources.
• Supervise, motivate, and mentor a team responsible for Partner Acquisition and end to end Operational services.
• Provides technical and operational training to team and shop supervisors to be equipped with business acumen and know-how on end to end operations to drive rapid business expansion and sales growth.
• Regularly update business plan, performance, and progress to senior management.
• Bachelor s Degree in Business Administration, Operation Management, or related field.
• Minimum 10 years experience with increasing responsibility in operations management, partner acquisition, business development, including P&L management; experience in retail is a plus.
• Strong negotiation, contract management, communication, analytical, and problem solving skills with a customer centric mindset.
• Demonstrated expertise with Word, Excel, and other MS Office suite applications.
• Leadership and team management experience.
• Good command of English (Report to Expat Manager).

ทักษะ:

Sales, Microsoft Office

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 2+ years of experience in technical sales or account management within the Flavors Ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.

ทักษะ:

Finance, Compliance, Legal, English

ประเภทงาน:

งานประจำ

• Tool Improvement: Drive tool enhancements by gathering business requirements, identifying feature improvements, designing functional solutions, and developing comprehensive test scenarios.
• Identify Process Improvements: Review existing Standard Operating Procedures (SOPs) and customer journeys to spot inefficiencies and customer pain points. Develop data-driven solutions to enhance customer outcomes and internal operations.
• Manage projects: Take ownership of end-to-end projects or multiple business processe ...
• Act as a Subject Matter Expert: Become an SME in internal procedure handling, providing consultancy to other teams on implementing new initiatives, and working with cross-functional teams to launch innovative solutions.
• Evaluate Feedback and Data: Analyze internal and external feedback to identify trends and opportunities for improvement. Be comfortable with numbers with ability to size impact of solutions and defining analysis structure.
• Align stakeholders: Ensure CEG readiness and align stakeholders to support Agoda's customer experience transformation by collaborating with various functions within Agoda (Product, Supply, Finance, Compliance, Legal, etc.).
• Identify and Solve Problems: Use data and collaboration to identify problems and opportunities, proposing project ideas and solutions to improve critical operational metrics.
• Drive continuous improvement: Oversee project progress, coordinate different workstreams + BAU processes, identify risks, troubleshoot issues, and propose mitigation plans. Evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Enhance Team Culture: Contribute positively to a culture of continuous improvement, teamwork, and enabling others' success.
• Proven experience in optimizing operating procedures and/or driving process improvement projects in large customer support operations or fast-paced environments.
• Excellent attention to detail, ability to independently review and map current state and future state processes in detail. Pro-actively identify solutions that are aligned with stakeholders and back up by relevant data points.
• Proficient in analyzing business challenges, considering trade-offs between different metrics/priorities, and communicating actionable recommendations to business leaders, adapting message to different stakeholders.
• A growth mindset and positive attitude: pro-active, hands-on, switched-on, detail-oriented, strong sense of ownership, data driven, experimentation oriented.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Strong communication and presentation skills (English).
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint) and SQL.
• Exciting, high impact career opportunity with a major global OTA including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic and multinational Tech environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Sales, Microsoft Office

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.
• What we offer
• At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
• About us
• Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
• Apply now to become our Sr. Technical Sales Representative (Food Ingredients).

ทักษะ:

Compliance, Legal, Data Analysis

ประเภทงาน:

งานประจำ

• Serving as the primary point of contact for all tenant-related matters, fostering strong relationships and open communication with a diverse range of commercial tenants.
• Ensuring seamless day-to-day operations by addressing tenant inquiries, concerns, and requests in a timely and professional manner.
• Collaborating with the property management team to develop and implement tenant engagement initiatives, such as events and promotional activities, to drive footfall and ...
• Monitoring tenant compliance with lease agreements and property policies, and working closely with the legal team to resolve any disputes or issues.
• Analysing tenant data and market trends to identify opportunities for tenant mix optimisation, lease renewals, and new tenant recruitment.
• Supporting the property management team in the execution of strategic initiatives, such as the implementation of new technologies or the development of new services for tenants.
• What we're looking for.
• A minimum of 5 years of experience in a tenant relations or property management role, preferably within the commercial retail or mixed-use property sector.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders, including tenants, property managers, and senior leadership.
• Strong analytical and problem-solving skills, with the ability to identify and address tenant-related issues proactively.
• Proficiency in using property management software and data analysis tools to track and report on key performance indicators.
• A proven track record in developing and implementing tenant engagement strategies that drive customer satisfaction and retention.
• A customer-centric mindset, with a commitment to delivering exceptional service and fostering positive relationships with tenants.
• What we offer
• Siam Paragon Development Co., Ltd is committed to creating a dynamic and supportive work environment that enables our employees to thrive. We offer a competitive remuneration package, comprehensive benefits, and ample opportunities for professional development and career growth. Our focus on work-life balance and employee wellbeing ensures that our team members can achieve their full potential while maintaining a healthy and fulfilling lifestyle.
• About us
• Siam Paragon Development Co., Ltd. is a leading real estate and property management company in Thailand, renowned for developing and managing some of the country's most prestigious commercial and mixed-use properties. With a focus on innovation, sustainability, and customer-centric service, we are committed to creating exceptional experiences for our tenants, visitors, and the communities we serve.
• If you are passionate about the real estate industry and eager to contribute to the growth and success of a dynamic, market-leading organisation, we encourage you to apply for this exciting Tenant Relations Manager role at Siam Premium Outlets Bangkok.

ทักษะ:

Business Development, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group. Responsibilities.
• Directly responsible for the overall market revenue targets from our agency partners (media, creative & other agency partnerships).
• Lead, nurture & provide strategic guidance to a team of dynamic sales managers and individuals; motivating them to deliver on their respective targets.
• Success is a team sport.
• Collaborate externally with senior C-levels, as a thought leader to inspire and drive adoption of our advertising solutions.
• Actively seek out and onboard new enterprise-level agency partners to strengthen our business coverage.
• Collaborate internally with market account teams & regional cross functional teams to drive demand and build a cohesive sales ecosystem.
• Be an expert in TikTok advertising solutions and all matters related to an agency ecosystem.
• Drive forecasting cadence to provide visibility of sales pipelines and strategic plans to achieve targets, including upside and downside risks that impact the overall business.
• Responsible for programs that cover training, enablement and driving advocacy across our agency partner's organisation.
• Deliver on annual partnership terms and ensuring payment hygiene.
• Representing TikTok at agency industry events and associations.
• Experience in digital advertising sales or agency business development, ideally from platform publishers or media agency ecosystem.
• 5 or more years of people management experience, leading a commercial/sales team.
• Consistent track record in over-achieving revenue targets in your past and current employment.
• Own existing relationships with agency C-levels and decision makers.
• Proven experience working in a complex, fast-changing environment and ability to deal with ambiguity.
• Preferred Qualifications.
• Commercially driven, enterprising mindset, self-starter, fast operator with a can-do spirit.
• Strong presentation, communication, problem solving and negotiation skills.
• Currently based in Indonesia.
• This position is based in Jakarta and we will not be relocating candidates from other markets TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Customer Relationship Management (CRM), Microsoft Office, Thai, English

ประเภทงาน:

งานประจำ

• Coordinate with internal and external stakeholders for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within its scope and expected result.
• Develop a detailed project plan to monitor and track project performance, specifically to analyze the successful completion of short and long-term goals, and able to see or sense of the preventive problem and proactively prevent it.
• Evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organizations or project managers.
• Balance the relationship with the client and all stakeholders.
• Age 27-35 years old.
• A Bachelor s degree in any field especially in Human Resource, Business management, IT or equivalent.
• A minimum 3-year experience working in coordination field experiences.
• Systematic & creative thinking with ability to plan and solve the problem and be observant.
• Excellent decision-making and leadership capabilities.
• Solid organizational skills including attention to details and multitasking skills.
• Enjoy in design on story creation with photos or VDOs shooting and editing, able to compose short story line from such photos is an added advantage.
• Willing to learn and embrace change constantly.
• Strong interpersonal skills with working knowledge of Microsoft Office.
• Strong verbal and written communications skills are essential especially in Thai, and fair command of English.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the world s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our cli ...
• Manage the program/project from scoping and requirements through deployment for an end-to-end project or specific area of a project.
• Proactively manage, monitor and report on the execution of deliverables and status in an effective manner across stakeholders.
• Manage critical path, dependencies, contingency and overall budget performance (e.g. Estimate At Completion (EAC) vs budget).
• Manage all change requests, validate all budget/schedule impacts, obtain the stakeholder s commitment, and communicate approved changes to all teams.
• Develop program/project/phrase plans and estimates through negotiations with the project sponsor, key stakeholders, and/or client as required.
• Oversee financial tracking and reporting work for the program/project.
• Manage work plan, tracking and analytics for the program/project execution.
• Responsible for creation and maintenance of management dashboards and executive summaries.
• Lead resource management support including roll-on/roll-off, resource tracking and reporting.
• Ensure completion of administrative tasks such as project operations support, deliverable management, communication support, and project/service management tooling support.
• Communicate project/program management status to different stakeholders as required.
• Bachelor's Degree required with a major in Information Technology, IT Business, Computer Science, Technology, or any related.
• Consultant Level - At least 4 years of relevant IT/Technology consulting experience.
• Manager Level - At least 7 years of relevant IT/Technology consulting experience.
• Candidates with background in Financial Services, Banking, Insurance and Capital Markets are highly preferred.
• Experience in program/project management, and delivery and implementation of large technology solutions.
• Good understanding of system development life cycle, project management and system implementation lifecycle methodologies.
• Strong analytical skills, understanding of complex issues, ability to quickly absorb information, conceptual and creative problem-solving excellence.
• Excellent communications skills in both Thai and English, ability to articulate complex problems and solutions in a simple, logical, and impactful manner.
• Ability to work independently as well as in team and handle tight deadlines.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

Project Management, Meet Deadlines

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• We're looking for a skilled leader to join as the Team Lead, SMB Account Management. This role will build, scale and oversee our SMB business in Thailand, which is responsible for accelerating the investment of new advertisers. This team will engage a diverse set of customers, focusing on driving revenue and product adoption.
• You will empower your team to test a variety of services (including TikTok's own eCommerce solution.
• Shop) to understand the effectiveness in addressing advertiser needs and to identify what programs to scale to drive ROI across SMB.
• Aim for the.
• Highest.
• Lead a team of Account Managers.
• Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;.
• Assume Ownership.
• Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
• You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;.
• Be Candid and.
• Clear.
• Set clear goals and expectations for your team.
• Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;.
• Have the Bigger Picture in Mind.
• Work collaboratively with the entire SMB team to support and enable the success of our sales teams.
• You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;.
• Be a Champion of Inclusion.
• You will help promote diversity within your team.
• You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;.
• Always Day 1.
• Take initiative, there is no task too big or too small.
• You will be able to lead by example with supporting your AM's on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
• 5+ years of extensive experience in account management/client services roles in digital advertising.
• 2+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
• Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem in market.
• Proven track record of collaborating with cross-functional groups to produce meaningful results.
• Proactive attitude with excellent project management, organisational, and analytical skills.
• Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
• Analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn.
• Experience in platform and scaled operations is considered a plus.
• In-depth knowledge of the Thailand AdTech market and its SMB lead initiatives.
• Have a passion for TikTok.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Digital Marketing, Branding, Excel

ประเภทงาน:

งานประจำ

• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help our clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in Fashion/Lifestyle or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred,.
• Solid understanding of media metrics, their implications and corresponding studies.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Proficient in Excel, dashboarding or similar skillsets.
• Detail oriented, analytical and a creative problem solver.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.

ทักษะ:

Finance, Financial Analysis, Financial Reporting

ประเภทงาน:

งานประจำ

• Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
• Analyze sales data to identify trends and opportunities.
• Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
• Contribute to the preparation of financial reports, presentations, and forecasts.
• Support in evaluating sales strategies for profitability.
• Ensure compliance with financial policies, procedures, and regulatory requirements.