เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Electronics, Mechanical Engineering, Own Transportation and Driving Licence

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• ลงพื้นที่ปฎิบัติงานตามโรงงาน บริการงานติดตั้ง และซ่อมบำรุงเครื่องจักรให้แก่ลูกค้า.
• มีความรับผิดชอบสูง ซื่อสัตย์และมุ่งมั่นในการทำงานเพื่อความสำเร็จส่วนตัวและองค์กร.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• เพศชาย.
• จบปริญญาตรี สาขา ไฟฟ้า อิเล็กทรอนิกส์ เครื่องกล และสาขาอื่น ๆ ที่ใกล้เคียง.
• มีประสบการณ์อย่างน้อย1ปี ในด้านการติดตั้งและบริการลูกค้า.
• สามารถใช้ภาษาอังกฤษได้ในระดับดี.
• ขับรถยนต์ได้ และมีใบขับขี่รถยนต์.
• สถานที่ปฏิบัติงาน.
• สำนักงานเมืองทองธานี.
• ค่าโทรศัพท์ น้ำมันรถและค่าสึกหรอ.
• ทำงานสัปดาห์ละ 5 วัน จ-ศ (เข้าออฟฟิศ4วัน และทำงานที่บ้าน1วัน).
• ประกันสังคม ประกันชีวิตและสุขภาพ.
• ประกันเงินโบนัสขั้นต่ำ 1เดือน.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• JOB SUMMARY.
• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Ensure the highest possible quality of customer service for customers.
• Deliberate with customers or supervising personnel in order to address questions, problems.
• Ensure that processes are followed and bring in new ideas for improvement.
• Constantly work towards improving customer experience.
• Handle customers and vendors requests, as well as external communication with them.
• Manage service enquiries and disputes arising from our clients;.
• Maintain good relationships and community building efforts with taxi drivers and passengers;.
• Perform administrative tasks as assigned.
• Bachelor degree or higher.
• Prior experience in sales & customer service.
• highly driven and independent mindset.
• Good interpersonal skills.
• Good Team-player.
• Sense of urgency, high adaptability to fit with a very dynamic working environment.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, Microsoft Office, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about services.
• Overlooking customer service duties such as;.
• Communication with customers/tenants regarding issues and solutions within the property.
• Management of building mechanics and technicians.
• Communication with Property Agents.
• Partial overviewing of rental requirements and agreements.
• Handling of tenant agreement and contract.
• Administrative Duties.
• Systems correlation and filing.
• Other administrative duties.
• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• Knowledge of administrative procedures.
• Interpersonal skills.
• Communication skills - verbal and written.
• Listening skills.
• Problem analysis and problem-solving.
• Attention to detail and accuracy.
• Customer service orientation.
• Adaptability.
• Initiative.
• Stress tolerance.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Service-Minded, Creative Presentation, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿40,000, มีค่าคอมมิชชั่น

• 3 years of experience in event or promotion activity career.
• Bachelor or higher degree in marketing/ communication arts/ business admin.
• can communicate and work on English document.
• Good relationship / socialized and energetic
• Good negotiation and client service skill.
• Challenge to hit the target.
• Able to work in some up-country project.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Customer Service, Team Lead (Malay speaking)
• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• 1-3 years of experience in Customer Service
• Be able to work in shift time, day off and public holidays (Available for evening shift will be preferred evening shift allowance will be provided)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Malay (Speaking Thai is a plus)
• High impact role in a fast-growing startup, with room to grow.
• Free Lunch - 3 days per week!
• Fun and casual office working with both Thai and international employees.
• Flat organizational structure where teamwork is valued

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long term success.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function
• Be able to work in shift time, day off and public holidays (Evening shift will have allowance)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Bahasa

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long term success.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function
• Be able to work in shift time, day off and public holidays (Available for evening shift will be preferred evening shift allowance will be provided)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Malay (Speaking Thai is a plus)
• High impact role in a fast growing startup, with room to grow.
• Free Lunch - 3 days per week!
• Fun and casual office working with both Thai and international employees.
• Flat organizational structure where teamwork is valued

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service Supervisor.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, day off and public holidays.
• (Available for evening shift will be preferred evening shift allowance will be provided)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Thai.
• Be able to work immediately is preferred.
• High impact role in a fast-growing startup, with room to grow.
• Free Lunch - 3 days per week!
• Fun and casual office working with both Thai and international employees.
• Flat organizational structure where teamwork is valued

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, AutoCAD, English

ประเภทงาน:

งานประจำ

• Reporting to Service Manager.
• To manage and supervise the service team.
• To be able to prepare & report in English especially on the document.
• To work including installation, commissioning, maintenance and occasional trouble shooting.
• Performing field service supervision for process mechanical equipment (i.e. agitators, pumps, compressors).
• Male or Female, Age 25-30 years old, Thai nationality.
• Bachelor s degree in Mechanical Engineering or related field.
• Minimum 1-3 years experiences in Service Engineer in Chemical & Petrochemical Industries is preferred.
• Possess own car, have driving license and able to travel up country.
• Good computer literate: MS Office, AutoCAD, email and internet.
• Good command in speaking and writing in English, preference.
• High responsibility, service mind characteristic, self-motivated, good team player and able to work under pressure.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Ability to travel upcountry, English

ประเภทงาน:

งานประจำ

• Reporting to Service Engineer.
• Supervision for all daily activities, providing guidance, leadership and support to ensure all works are conducted safety and to the required quality, and technical standard.
• To work including installation, commissioning, maintenance such as disassembly and assembly mechanical rotating equipment (i.e. Pump, Gearbox, Compressor, Blower).
• Male age 25-35 years old, Thai nationality.
• High vocational certificate in mechanical or related field.
• Minimum 5 years experiences with rotating equipment (i.e. Pump, Gearbox, Compressor, Blower) in Chemical & Petrochemical Industries is preferred.
• Must have good knowledge of rotating equipment in Chemical & Petrochemical Industries.
• Possess own car, have driving license and able to travel up country.
• High responsibility, good communication skill, good attitude, team management skill and good service mind.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿15,000 - ฿22,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น

• Challenging at Japanese Start-Up Company รับสมัครพนักงานบริการลูกค้า / คอลเซ็นเตอร์ ประสานงาน
• สถานที่ทำงาน เลขที่ 26/2 ซอย สุขุทวิท 61 ห่างจาก BTS เอกมัย เพียง 500 เมตร เท่านั้น.
• ทำงานเวลา 9.00 - 18.00 น.
• บริการลูกค้า Customer Service.
• บริการหลังการขายและติดตามผล After Service / Follow Up.
• นัดสัมภาษณ์งานกับผู้สมัคร Arrange an Interview.
• ให้ข้อมูลและรายละเอียดบริการต่างๆ Provide Information and Service Details.
• ประสานงานระหว่างลูกค้าและผู้สมัครงาน Communication.
• รายงานผลการทำงานรายวัน Daily Report.
• เรียนรู้ไว Fast learner.
• มีใจรักบริการ Customer service.
• มีความคิดสร้างสรรค์ Creative.
• สื่อสารภาษาอังกฤษได้รู้เรื่อง Able to communicate well in Thai and English.
• ทักษะการใช้คอมพิวเตอร์ Computer Skills.
• บรรลุตามเป้าหมายที่ตั้งไว้ Commit the each goal on each period for KPI.
• มีความตั้งใจและรับผิดชอบในการดำเนินธุรกิจ High Responsibility to make the profitable business.
• ดำเนินธุรกิจด้วยความซื่อสัตย์ Credible/Trustworthy: to operate the business and keep the branding as required.
• เป็นคนคิดบวก Positive Thinker.
• ทำงานภายใต้สภาวะกดดันจากลูกค้าได้ Able to work under pressure.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, Microsoft Office, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
• Secure payment; activate/reissue room keys.
• Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
• Communicate to appropriate staff when guests are waiting for an available room.
• Advise guest of messages.
• Clear departures in computer system.
• Coordinate with Housekeeping to track room status and guest concerns.
• File guest paperwork or documentation. Operate telephone switchboard station.
• Run and check daily reports, contingency lists, and credit card authorization reports.
• Supply guests with directions and information.
• Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
• Arrange transportation for guests/visitors.
• Count and secure bank at beginning and end of shift.
• Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
• Notify Security of any reports of theft.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Electrical Engineering, Electronics, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Provide high level technical after-sales support to the local sales team, service provider and end-customer (repair, maintenance, and analysis).
• Address to customer s issues, perform failure analysis, plan and propose a solution to the customer and execute resolutions exceeding customer s needs.
• Service Support (Direct).
• Provide after sales technical support on repairs (On-site, In-house Repair, Remote).
• Traveling in the country to provide service and support to the customer.
• Country contact person to communicate with ESP CS on support escalation.
• Provide Epson Robot training to customers.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha/ Excel).
• Service Support (in-Direct/ External Service Provider).
• Manage External Service Provider to provide precise and quick solution to customers.
• Traveling in the country to provide service and support to customers on an event that Service Provider is not able to provide resolution.
• Manage External Service Provider Service Quality.
• Country contact person to communicate with ESP CS on support escalation.
• Provision of service parts required for customer support.
• Provide Epson Robot training to Service Provider.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha System / Excel).
• Spare Parts Management.
• Forecast Inventory and Cost Management.
• Maintenance of Part Price List (PPI), Epson Selling Price.
• Support In-Warranty Claims.
• Coordinate part sales transactions.
• Report In-Warranty parts claim cost.
• Sales and Service Support.
• Support local sales/ presales members on install/ setup of demo units (exhibition, customer s visit and demonstration).
• Plan support activities in regard to customer s support request.
• Prepare Quotation on support charges (parts, labour, travel and training).
• Coordinate of sales and services.
• Report after-service-parts, sales revenue.
• Male, Thai Nationality, Age not over than 37 years old.
• Bachelor s/ Master s Degree in technical specialism (Mechanical/ Mechatronic/ Electrical/ Electronic Engineering and etc).
• At least 3 years of hands-on working experience in troubleshooting/ maintaining and repair of the electrical/ electronic/ mechanical systems on equipment.
• Skillset: Microsoft Office (Excel, PowerPoint Word, PowerPoint), Basic Programming knowledge, Able to understand mechanical drawing, electrical diagram, PLC Ladder Diagram).
• Good command of English(spoken and written).
• Able to travel domestic and travel overseas.
• Working Hour: 8:30 - 17.30 (Mon - Fri).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿25,000, สามารถต่อรองได้

• ABOUT THE DEPARTMENT/TEAM.
• In Examinations we administer 3 million UK examinations in over 850 towns and cities worldwide, promoting the UK as a high-quality assessment provider and helping people gain access to trusted qualifications to support their career and study prospects. In East Asia we administer multiple examinations in 13 countries and we are growing rapidly.
• WHAT YOU WILL BE DOING AND WHY.
• This is interesting role for those who are looking to embark on a career with us; you will be working in a close knitted team and ensure in providing quality customer service to the customers through exceptional customer service delivery and effective stake holder management, you will also be managing exam customer service channels within the country in collaboration with Marketing and Operations by converting enquiries into sales to support the wider exams team to achieve its annual business targets.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• To be able to qualify for this job role, you will require a good command of spoken English and Thai, preferably with English (CEFR B2 or equivalent), Chinese (A1/2) and to have a Degree in the fields of Business Administration, Social Sciences or Marketing. It will also be required that you have at least 1-year experience in working in Education/ Customer service industry, dealing with the administration or clerical duties and preferred if you have knowledge of local examination products and CRM with experience in telesales or sales technique.
• Interested applicants should read through the Role Profile.
• Apply online viahttps://tinyurl.com/THA-355E.
• Closing date for applications:14 May2019 (23:59 UK Time).
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded

ประเภทงาน:

งานประจำ

เงินเดือน:

฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น

• อายุ 22 ปีขึ้นไป ช/ญ.
• จบปวช./ปวส. หรือปริญญาตรี สาขา Computer/Telecom/Electronics/Electrical Engineering or Sceince or IT หรือที่เกี่ยวข้อง.
• บุคลิกดี มีความเป็นกันเอง มีความตั้งใจในการบริการลูกค้า (มี Service Mind).
• มีความสามารถในการใช้คอมพิวเตอร์เป็นอย่างดี (MS Office และโปรแกรมวาดรูปเช่น Visio หรือ AutoCAD).
• ชอบที่จะศึกษา ค้นคว้า เรียนรู้เทคโนโลยีใหม่ ๆ อยู่เสมอ.
• มีประสบการณ์และความสามารถด้าน Network, CCTV หรือ KVK จะได้รับการพิจารณาเป็นพิเศษ.
• มียานพาหนะเป็นของตัวเอง และมีใบขับขี่.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿17,000 - ฿23,000

• ภาพรวมของตำแหน่งงาน.
• Install CNC machine (Laser, Water Jet, Plasma) for customers. ติดตั้งเครื่องจักรเลเซอร์ เครื่องพลาสม่า และบริการซ่มเครื่อง เน้นช่างเทคนิคที่มีความสามารถและตั้งใจทำงาน.
• Install CNC machine (Laser, Water Jet, Plasma) for customers.
• Handle after sales service of CNC machines.
• Train customers in the operation of machines.
• Provide technical guidance and trouble shooting assistance to customers.
• Support sales team in the technical aspect or others.
• Prepare technical documentation.
• Other jobs as be assigned.
• Male, age 23-30 years old.
• Bachelor's Degree in Electrical engineering, Mechatronic engineering or related fields.
• 3-5 years experience in Machine installation.
• Have knowledge of CNC machines and control system.
• Good computer skills and knowledge in AutoCAD.
• Able to work upcountry.
• Self confidence, Service mind, able to work under pressure and in team environment.
• Have car driving license.
• Able to communicate in English.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

High Responsibilities, Service-Minded, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• ดูแลระบบ อัพโหลดข้อมูล วิเคราะห์ปัญหา จัดการแก้ไขปัญหาต่าง ๆ ของระบบที่เกิดขึ้น และประสานงานกับฝ่ายที่เกี่ยวข้อง.
• ให้ข้อมูล ตอบคำถามและข้อสงสัยเกี่ยวกับการให้บริการ และข้อมูลอื่นๆ ของบริษัทฯ ผ่านทางโทรศัพท์ อีเมล และสื่อออนไลน์ เช่น Facebook, Line และอื่นๆ.
• จัดทำและสรุปรายงานการขายประจำสัปดาห์ ประจำเดือน หรือเอกสารอื่นๆ ที่เกี่ยวข้องการเข้าใช้งานเพื่อส่งให้ลูกค้าหรือหัวหน้างาน.
• งานอื่นๆ ที่ได้รับมอบหมาย.
• Self-reliant, commit to deliver, challenge self for perfection.
• Work well under pressure and limited time.
• Comfortable with small team environment.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Responsibilities:
• The level 1 support service would consist of the following functions:
• Log Incidents/ Service Requests.
• Perform Initial Incident Triage (validate category/ confirm required data /seek further data from End users as required).
• Perform Level 1 analysis/ investigation/ initial troubleshooting/ resolution (where possible).
• Assign unresolved tickets to appropriate resolver teams for further incident resolution.
• Assign ticket to IT Service Provider via IT Service Management Tool.
• Skill Requirement:
• Bachelor degree from Computer Science, Computer Engineer, Information Technology, or related field.
• 0-2 years of experience in helpdesk, IT support, or technical support role.
• Fresh graduate is welcomed to apply.
• Enjoy or be familiar with dynamic environment.
• Good communication skill and analytical thinking.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿32,105 - ฿45,000, สามารถต่อรองได้

• Location:Srinakarin Centre.
• ABOUT THE DEPARTMENT/TEAM
• British Council Thailand is one of the biggest in the British Council s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai. Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides high quality and efficient customer service experience to all new and existing customers across all British Council services.
• WHAT YOU WILL BE DOING AND WHY.
• Supervise a team of Sales & Customer Management Officers in the branch to ensure top quality, welcoming and efficient integrated customer engagement experience to all new and existing customers.
• Work closely with Branch Manager to ensure the branch meets and exceeds the sales and customer management targets and KPIs.
• Work closely with Branch Manager and HSCM to build a high performing team and embed a results-orientated sales and customer management culture in the SCM process.
• Monitor quality of delivered work and to ensure share the same best practice and standards with other branches.
• WHAT IS INTERESTING ABOUT IT.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• WHAT WE ARE LOOKING FOR.
• You will bring along at least 3 years of supervisor experience in the admin & operational environment of customer management related field. Experience of working with children will be an advantage.
• Interested applicants should read through the Role Profile.
• and apply online viahttps://tinyurl.com/tha-nt-1976internal.
• We do not accept an application from Quick Apply .
• Closing date for applications:23 May 2019 (23:59 UK time).
• We offer an attractive benefits package.
• Only short-listed candidates will be contacted.
• Right to work in Thailand".
• The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.
• The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child-safe environment. The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants personal information to any third party without the prior consent of the applicant. Our privacy policy can be found at http://www.britishcouncil.org/home-privacy-policy.htm. .