เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Handle escalated customer tickets, inquiries, and complaints from digital channels (app, chat, email, social media).
• Track SLA and customer satisfaction (CSAT) performance, ensuring timely and high-quality responses.
• Collaborate with cross-functional teams including chatbot developers, IVR and call center vendors to optimize customer touchpoints.
• Analyze recurring issues and customer feedback to identify pain points and drive service improvements.
• Support service process documentation, SOP updates, and internal QA audits.
• Coordinate with product, operations, and tech teams to ensure customer issues are resolved efficiently and root causes addressed.
• Utilize CRM and ticketing tools to manage case workflow and reporting dashboards.
• What we're looking for.
• Bachelor s degree in Business Administration, Communication, Customer Experience, or a related field.
• 2-3 years of experience in digital customer service, service operations, or customer care roles.
• Strong communication, empathy, and issue-resolution skills.
• Familiarity with CRM systems, helpdesk/ticketing tools, and service workflow platforms.
• Proactive, detail-oriented, and comfortable working in a fast-moving digital environment.
• Passionate about improving customer experience through both service and system enhancements.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Industry trends

ประเภทงาน:

งานประจำ

• Lead end-to-end project management for digital transformation initiatives, including scope definition, project planning, resource allocation, and risk management.
• Collaborate with clients to understand their business objectives, business and technical requirements, and digital transformation agenda.
• Develop and maintain project plans, timelines, and budgets to ensure project success and client satisfaction.
• Build and manage high-performing project teams, including business analysts, developers, designers, testers and other specialists.
• Monitor project progress, track key performance indicators (KPIs), and ensure project milestones are met.
• Identify and mitigate project risks, proactively addressing any issues that may impact project timelines or quality.
• Serve as the main point of contact for clients, providing regular updates, addressing concerns, and managing expectations.
• Foster strong client relationships and seek opportunities for upselling or expanding project scopes.
• Stay current with emerging digital technologies and industry trends, applying relevant insights to projects.
• Ensure project deliverables meet quality standards and are aligned with client expectations.
• Prepare and present project status reports and performance metrics to senior management.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Bachelor's degree in business, technology, or a related field; PMP or other relevant certifications are a plus.
• Minimum 5 years experience as a Project Manager, with a track record of successfully managing digital transformation projects.
• Hands-on experience with digital technologies, platforms, and tools. Able to comprehend both functional and technical requirements, provide high level solution approach and define technical architecture.
• Strong understanding of consulting/project management best practices and trends.
• Excellent communication, leadership, and interpersonal skills.
• Exceptional problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Proficiency in project management software and collaboration tools.
• Willingness to travel as needed to meet client requirements.
• Due to volume of applications, we regret only shortlisted candidates will be notified.Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI-AZ Requisition ID: 108756In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Finance, Business Development, English

ประเภทงาน:

งานประจำ

• Visit and observe branches to identify pain points in work processes or operational equipment. Use raw data on various transactions from each branch to select suitable branches for visits. During the visit, observe the actual service delivery and conduct interviews with staff and/or customers to identify pain points and work journey gaps. Then, discuss the findings with all relevant departments to find solutions and improve work processes. The goal is to enhance operational efficiency and improve customer experience.
• Conduct field visits to observe and perform real transactions at various banks to collect data. Study their operations, equipment usage, overall workflow, and different bank locations. Summarize the findings based on observations. Branch selection covers different types, such as new branches in malls and stand-alone locations, as well as high-performing branches in both mall-based and stand-alone formats.
• Manage projects and drive related departments to meet deadlines and achieve goals. Gather and analyze requirements to create work process flows, including both AS-IS and TO-BE journeys. Design user interface screens, prepare business requirements, and coordinate closely with all relevant stakeholders.
• Monitor and ensure timely report submissions, analyze data to track digital usage at branches, identify target branches with usage gaps, and drive initiatives to increase digital adoption.
• Bachelor s degree or above, major in Business Administration, Marketing, Finance, Engineer, or related disciplines. MBA is a plus.
• 5 years or above working experience Channel Development, Business Development in Retail Banking, Financial services or Retail.
• A mature self-starter with strong drive, motivation and committed with good business sense and problem-solving skills.
• Analytical skills to evaluate market trends, channel performance, and business opportunities.
• Skill needed are.
• Project management skill with technical & business background.
• Process improvement skill.
• Data & Analytical skill.
• Communication skill.
• Interpersonal skill.
• Excellent communication and presentation skills with good command of both written and spoken English.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Statistics, Microsoft Office, Power BI

ประเภทงาน:

งานประจำ

• Analyze and integrate the end-to-end of HR system implementation of new modules, system enhancements, and upgrades.
• Continuously optimize system configurations to align with evolving business and HR needs.
• Drive or support HR digital transformation initiatives and workforce planning analytics.
• Provide insights and recommendations to team on HR tech trends and system roadmap.
• Bachelor s Degree in related fields e.g. HR Information System, Computer Science, AI, Statistics etc.
• Minimum working experience 3 year.
• Microsoft Office, Power BI, SAP and Success Factor (preferable).
• Digital Literacy & HR Tech Innovation.
• Analytical skill.
• Good story-telling and presentation (PWP).
• Good interpersonal and presentation skills.
• English competency both spoken and written (TOEIC 650 scores).

ทักษะ:

Compliance, Finance, Accounting

ประเภทงาน:

งานประจำ

• Manage digital account lifecycle, including opening, closure, and maintenance activities.
• Reconcile daily deposit transactions and promptly investigate any discrepancies.
• Support the launch of new deposit products, features, and marketing campaigns.
• Ensure full compliance with internal policies, audit requirements, and regulatory standards (e.g. BOT regulations).
• Handle escalated customer cases (Tier 2) and coordinate resolutions within defined SLA timelines.
• Collaborate cross-functionally with Tech, Compliance, and Customer Service teams to enhance operational processes and improve the digital banking experience.
• Prepare reports and documentation to support internal/external audits and regulatory reporting.
• What we're looking for.
• Bachelor s degree in Finance, Accounting, Business Administration, or related field.
• 2-4 years of experience in deposit operations, preferably within banking or fintech sectors.
• Strong attention to detail with a proactive and compliance-oriented mindset.
• Experience with core banking systems or digital banking platforms is a plus.
• Able to work effectively in a fast-paced, agile, and cross-functional environment.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ทักษะ:

Automation, Finance, Compliance

ประเภทงาน:

งานประจำ

• Operate and manage digital loan disbursement, repayment tracking, account maintenance, and settlement processes.
• Monitor loan transactions and exceptions, and conduct reconciliations to ensure financial accuracy.
• Support automation of lending operations, including rule setup, exception handling, and delinquency workflows.
• Collaborate with Credit Risk, Finance, and Tech teams to optimize loan servicing processes and improve customer experience.
• Ensure compliance with regulatory requirements, lending policies, and internal controls.
• Handle second-tier escalated cases within SLA timelines, including payment disputes, account issues, and delinquency inquiries.
• Assist in developing operational workflows and standard operating procedures (SOPs) for scalable lending operations.
• Provide insights and feedback to improve system performance and minimize operational risks.
• What we're looking for.
• Bachelor s degree in Finance, Banking, Business Administration, or a related field.
• 2-5 years of experience in loan operations, digital lending, or loan servicing within banking or fintech.
• Familiarity with digital credit products, loan structures, repayment schemes, and delinquency processes.
• Experience working with loan management systems (LMS), core banking platforms, or API-based loan orchestration systems.
• Strong attention to detail, process mindset, and ability to work in a fast-paced, agile environment.
• Knowledge of regulatory compliance related to consumer lending is a plus.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ทักษะ:

Compliance, Risk Management, Analytical Thinking

ประเภทงาน:

งานประจำ

• Monitor real-time fraud detection systems, alerts, and transaction flags to identify suspicious behavior.
• Investigate potentially fraudulent activities across digital banking channels, including account takeovers, identity fraud, and transaction anomalies.
• Collaborate with Risk, Compliance, and Customer Service teams to mitigate fraud incidents and implement preventive measures.
• Prepare detailed incident reports and support root cause analysis to enhance fraud prevention strategies.
• Ensure case handling is completed within SLA timelines, especially for escalated Tier 2 fraud cases.
• Contribute to the development and fine-tuning of fraud rules, models, and system parameters to improve detection accuracy.
• Stay up to date with fraud trends, techniques, and regulatory developments in digital banking and fintech.
• What we're looking for.
• Bachelor s degree in Risk Management, Cybersecurity, Information Technology, Business, or a related field.
• Minimum 2 years of experience in fraud operations, fraud analysis, or transaction monitoring within banking, fintech, or payment platforms.
• Solid understanding of fraud risk typologies, detection tools (e.g. machine learning fraud engines, rule-based systems), and regulatory requirements (e.g. AML, eKYC).
• Strong analytical thinking, investigative mindset, and problem-solving skills.
• Ability to work in a fast-paced environment with multiple priorities and high confidentiality.
• Experience working with fraud case management platforms or digital banking systems is a plus.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Digital Banking, we encourage you to apply now!.

ทักษะ:

Social media, English

ประเภทงาน:

งานประจำ

• Set budget and manage marketing expenses.
• Responsible for overseeing and collaborating with external agencies to curate content for Big C E-commerce and social media channels. Duties include the collection, organization, and dissemination of content materials, including product information and promotional updates. This involves close coordination with agencies to ensure alignment with brand guidelines and marketing objectives.
• Direct the planning and execution of annual marketing campaigns in collaboration wit ...
• Analyze the data and implement new steps.
• Study and analyze market trends and competitors to develop new strategies and ensure that we are competitive in the industry.
• Implement marketing promotional, online/offline activities.
• Brainstorms new and creative growth strategies, media activities to approach/reach potential business targets.
• Bachelor degree in Marketing or related field.
• Experience in the field at least 3-5 years.
• Good understanding of Chinese social media platforms both Redbook and Douyin as main.
• Excellent communication skills in Chinese and Thai with additional English would be a plus.
• Computer literacy is required e.g. MS-office. Knowledge of illustrator, photoshop is a plus.
• Proactive and details oriented.
• Ability to interact and cooperate with internal and external parties.

ประเภทงาน:

งานประจำ

• Develop and execute marketing plan that will promote business-to-business and business-to-customer via corporate web site and other digital channels as to meet the company s visions and missions.
• Major Accountabilities.
• Planning: Digital Marketing Strategy.
• Define company s objectives for each Digital Marketing Plan.
• Ensure Digital Marketing Plan and its Execution achieves company objectives and adheres to the quality standards regarding appearance and contents.
• Monitor, manage and evaluate on-going projects.
• Develop budgets for projects, provide status reports and incorporate feedbacks from the management.
• Major Challenge.
• E-Channel Target.
• Emerging Media and Technology.
• Work Conditions/Work Environment.
• High Performance Notebook.
• Internet Access.
• Job Qualification.
• Bachelor s Degree in Engineering, statistics, marketing or any related field.
• Minimum 7 years of experience in Digital Marketing and 1 year of experience in management level...

ทักษะ:

Swift, Compliance, Automation

ประเภทงาน:

งานประจำ

• Operate and monitor real-time and scheduled payment systems for both domestic and international transfers (e.g. PromptPay, BAHTNET, SWIFT, card schemes).
• Manage payment exceptions including reversals, errors, timeouts, and failed transactions with root cause analysis.
• Coordinate with banks, payment gateways, card networks, and third-party service providers to ensure payment success and resolve operational issues.
• Monitor payment SLAs, cut-off times, and settlement timelines to ensure operational efficiency and compliance.
• Perform payment reconciliation and support audit, risk, and compliance requirements.
• Handle second-tier case escalations related to payment disputes, delays, and customer impact.
• Support payment system automation, testing, and parameter configurations.
• Stay updated on evolving national payment infrastructure, regulations, and best practices.
• What we're looking for.
• Bachelor s degree in Finance, Information Technology, Business Administration, or related fields.
• 2-4 years of experience in digital payment operations, banking settlements, or fintech payment processing.
• Strong knowledge of domestic and international payment systems (e.g. PromptPay, BAHTNET, QR payments, SWIFT, card schemes).
• Familiarity with payment reconciliation, operational risk controls, and regulatory standards.
• Analytical, process-driven, and comfortable working with payment systems and APIs.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ทักษะ:

SEO, SEM, Creativity

ประเภทงาน:

งานประจำ

• Operate Online content development & media planning based on marketing issues.
• Operate owned media strategy_brand site/Official SNS account/membership site.
• Operate paid media strategy_Display AD/SEO/SEM/OTV in media platform.
• Operate earned media strategy_KOL/WOM penetration/social listening.
• Operate creativity campaign in the focus channels based on marketing issues.
• Collaborative work with internal marketing/research/creative team.
• Negotiate with brand/digital agency.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Set KPI/ROI of own tasks with leader/manager follow.
• What we're looking for.
• 2-4 years of experience in digital marketing, preferably within the consumer goods or retail industry.
• Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
• Proficiency in using marketing analytics tools and platforms to track and measure campaign performance.
• Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Proven project management skills and the ability to work collaboratively in a team environment.
• Familiarity with content creation and graphic design software (e.g., Adobe Creative Suite).
• Passion for staying up-to-date with the latest digital marketing trends and technologies.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Salesforce, Sales, Compliance

ประเภทงาน:

งานประจำ

• Platform Strategy & Solution Design: Lead the strategic design and configuration of Salesforce Data Cloud, translating complex business objectives into effective data strategies and solutions for comprehensive customer data unification.
• Business Needs Analysis: Collaborate extensively with business stakeholders (Marketing, Sales, IT, Customer Experience) to identify their data requirements, challenges, and goals, then translate these into clear functional specifications for data solutions.
• Data Model & Governance Design: Architect scalable and logical data structures within Salesforce Data Cloud, ensuring adherence to high data quality standards, robust security protocols, and compliance with regulations.
• Audience Segmentation & Personalization Strategy: Develop and implement strategies for creating precise customer segments, audience activation, and delivering personalized customer journeys based on insights derived from Salesforce Data Cloud.
• Analytics & Reporting Frameworks: Define crucial performance indicators (KPIs) and design comprehensive reporting frameworks, utilizing various Business Intelligence (BI) tools to deliver actionable business intelligence.
• Stakeholder Engagement & Alignment: Serve as the key bridge between business and technical teams, fostering clear communication and ensuring alignment throughout the project lifecycle.'.
• Solution Validation: Oversee User Acceptance Testing (UAT) to confirm that deployed solutions meet business needs and user expectations.
• Enablement & Knowledge Transfer: Develop and deliver training programs for business users on Salesforce Data Cloud functionalities, best practices, and data governance. Also, create thorough functional documentation.
• Performance Monitoring & Optimization: Monitor the effectiveness of implemented solutions and recommend functional enhancements to maximize the strategic value derived from Salesforce Data Cloud.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:3+ years of functional consulting experience with Salesforce Data Cloud or a comparable customer data platform like Adobe Experience Platform, Tealium, Segment, or Treasure Data.
• Significant functional expertise across the broader Salesforce ecosystem (e.g., Sales Cloud, Marketing Cloud, Service Cloud).
• Proven ability to translate high-level business requirements into detailed functional designs and lead productive discovery sessions.
• Understanding of the functional capabilities of data integration platforms (e.g., those offered by Informatica, Boomi, Talend, or others in the industry) to guide data flow discussions.
• Strong grasp of customer segmentation methodologies, data activation strategies, and personalization use cases.
• Proficiency in various Business Intelligence (BI) and analytics tools from a reporting and dashboarding standpoint.
• Deep comprehension of customer segmentation principles, data privacy regulations and data governance best practices.
• Essential CDP Specific Skills: Customer Journey Mapping, Use Case Development, Data Quality Management, Consent Management, A/B Testing & Optimization.
• Travel & Hospitality experience preferred but not essential.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences.
• Highly Preferred Salesforce Certifications:Salesforce Data Cloud Consultant.
• Salesforce Marketing Cloud Consultant.
• Salesforce Administrator.
• Salesforce Sales Cloud Consultant.
• Salesforce Service Cloud Consultant.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 108920In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Compliance, Software Development, Java, English

ประเภทงาน:

งานประจำ

• Collaborate with business stakeholders to understand their vision and translate it into a viable technological roadmap.
• Design holistic solutions that integrate seamlessly with existing systems while fostering innovation and competitive advantage.
• Ensure technical solutions are scalable, secure, performant, and maintainable, adhering to the highest standards of quality and compliance.
• Navigate the complexities of banking regulations and technology governance to ensure solutions are both compliant and optimal.
• Lead cross-functional collaboration with System Analysts, Developers, and other IT professionals to ensure cohesive execution of the technology strategy.
• Provide expert knowledge on technology trends, emerging tools, and best practices to keep the business at the forefront of innovation.
• Engage in proactive communication, effectively translating complex technical concepts into clear, actionable business language.
• Bachelor s or Master s degree in Computer Science, Information Technology, Software Engineering, or a related fields.
• Can communicate in Thai and English.
• Minimum of 5 years of experience in IT architecture, software development, or system integration.
• Proven experience in designing and implementing IT solutions across cloud, on-premise, and hybrid environments.
• Ability to work in both Agile and WaterFall.
• Hands-on experience with cloud platforms i.e AWS, Azure, or Google Cloud.
• Programming languages in Java, C#, or JavaScript or related languages.
• Knowledged in microservices architecture, Docker, OCP, API design, and system integration patterns.
• Familiarity with database technologies (SQL, NoSQL) and data modeling.
• Knowledge of DevOps practices and CI/CD pipelines.
• Experience with cybersecurity principles and/or other related IT Security.
• Excellent problem-solving and analytical skills.
• Strong communication skills to collaborate with stakeholders and convey complex concepts.
• Leadership and project management abilities to drive solution design and implementation.
• AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent.
• TOGAF Certification.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Product Owner, Product Development, Industry trends

ประเภทงาน:

งานประจำ

• Gather and analyze business requirements, providing impact assessments to ensure alignment with strategic goals.
• Organize and define the project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. Develop and maintain a detailed project plan in collaboration with the Project Manager.
• Work closely with key stakeholders and business users to align project objectives with broader system processes and digital strategies.
• Facilitate collaboration between technical teams, UI/UX designers, vendors, and other stakeholders to ensure seamless project execution.
• Define, develop, and execute product roadmaps based on market insights, customer needs, and business priorities.
• Identify and mitigate risks and issues associated with product development and launch.
• Own and manage the product backlog and sprint planning, ensuring development teams have a clear understanding of priorities and deliverables.
• Continuously monitor user feedback, industry trends, and competitive landscape to refine product features and strategy.
• Collaborate with UX/UI designers to ensure product designs deliver exceptional customer experiences.
• Develop and maintain relationships with key internal and external stakeholders, including business units, vendors, and regulatory agencies.
• Ensure alignment with revenue goals and overall business objectives.
• Monitor and manage project budgets in coordination with the Project Manager.
• Bachelor s or Master s degree in Business Administration, Computer Science, IT Management, or a related field.
• 3-5 years of experience in financial services, banking, fintech, or IT-related industries.
• 2-5 years of experience as a Digital Product Owner/Manager; experience with LINE Official Account integration is a plus.
• Strong knowledge of digital banking trends, emerging technologies, and innovation strategies.
• Understanding of Agile methodologies, Project Management, SDLC, and IT technologies.
• Ability to analyze evolving business processes and contribute to defining platform functionalities.
• Proven experience in leading IT-related product development projects.
• Excellent verbal and written communication skills, with the ability to work effectively across teams.
• Strong analytical, critical thinking, and problem-solving abilities.
• Strong interpersonal and stakeholder management skills.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with The Bank.
• Only shortlisted candidates will be contacted**
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Compliance, Legal, Digital Marketing

ประเภทงาน:

งานประจำ

• วางแผน ออกแบบ แคมเปญการตลาดร่วมกับผลิตภัณฑ์ เพื่อช่วยสนับสนุนให้ผลิตภัณฑ์บรรลุเป้าหมายทางธุรกิจที่ตั้งไว้.
• ทำงานร่วมกับทีมผลิตภัณฑ์เพื่อกำหนดจุดขายของแคมเปญ (Key Proposition), กลุ่มเป้าหมาย (Target Audience), และเป้าหมายแคมเปญ (KPI) เช่น volume, activation, usage, cost per account.
• บริหาร ดำเนินการ แคมเปญการตลาดที่วางไว้ตั้งแต่ต้นจนจบ โดยทำงานร่วมกับหน่วยงานต่างๆ ภายใต้งบประมาณและระยะเวลาที่กำหนด.
• ทีมสื่อสารการตลาดเพื่อจัดทำสื่อและกำหนดช่องทางสื่อสารให้ตรงกลุ่มเป้าหมาย.
• ทีม ดิจิทัล, CRM, Compliance, Legal, Branch Network เพื่อให้แคมเปญดำเนินการได้อย่างมีประสิทธิภาพและถูกต้องตามระเบียบ.
• วิเคราะห์ วัดผลสัมฤทธิ์ของแคมเปญ พร้อมจัดทำรายงานผลและเสนอแนวทางปรับปรุง.
• ติดตามเทรนด์ผู้บริโภคและตลาดการเงิน เพื่อหาโอกาสและกลยุทธ์ใหม่ ๆ ในการทำแคมเปญ.
• ร่วมวางแผน พัฒนา และบริหารแคมเปญโฆษณาออนไลน์แบบเน้นผลลัพธ์เพื่อสร้างยอดสมัครผลิตภัณฑ์ (Performance-based) กับทีมผลิตภัณฑ์ และทีมดิจิตัล.
• ทำงานรร่วมกับทีมผลิตภัณฑ์และทีมดิจิทัล เพื่อกำหนด KPI เช่น Cost per Lead (CPL), Application Volume, Conversion Rate.
• วิเคราะห์ Funnel การสมัคร/การเปิดบัญชี ตั้งแต่ Awareness - Conversion เพื่อเพิ่มประสิทธิภาพตลอดเส้นทางลูกค้า.
• ศึกษาเทรนด์และเทคโนโลยีใหม่ ๆ ด้าน Digital Marketing เพื่อยกระดับประสิทธิภาพแคมเปญและกฎระเบียบด้านการสื่อสารการตลาดในภาคการเงิน (เช่น Compliance, PDPA).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

ฝึกงาน

• Collaborate with the Brand and eCommerce teams to update and enhance the appearance of our eCommerce platforms, ensuring brand consistency and sales optimization.
• Review and resolve content issues on international websites, utilizing newly created branded content.
• Manage and maintain YouTube channels across multiple countries to ensure a consistent brand image.
• Provide competitive creative intelligence and trend analysis using tools like Facebook Ad Library and Google Trends.
• Work closely with the SEO team to implement best practices on our websites.
• University graduate or in the final year of studies.
• Excellent command of English, both spoken and written.
• Strong proficiency in Excel and other MS Office tools.
• Preferred: Certification in Facebook and/or Google Ads.
• Why join us?
• Join WorkVenture to gain real-life digital marketing experience in a dynamic and supportive environment. You'll have the chance to work on meaningful projects that make a difference, while developing your skills and growing your career in the ever-evolving digital marketing industry..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Good Communication Skills, Thai, English

ประเภทงาน:

งานประจำ

• วางกลยุทธ์และนำเสนอโฆษณาดิจิทัลอย่างมืออาชีพ วิเคราะห์และเข้าใจเป้าหมายทางธุรกิจของลูกค้า เพื่อวางแผนโฆษณาที่ตอบโจทย์และสร้างผลลัพธ์ที่จับต้องได้ - นำเสนอแผนการตลาดผ่านแพลตฟอร์ม เช่น Google Ads, Meta Ads, TikTok Ads และ LINE Ads ลูกค้าเข้าใจง่ายและเห็นภาพชัดเจน.
• เสนอเทคโนโลยีและโซลูชันของบริษัทฯ เพื่อยกระดับประสิทธิภาพแคมเปญโฆษณา.
• วางแผนและดำเนินงานให้ยอดขายเป็นไปตามเป้าที่ได้รับ.
• ติดตามลูกค้าเพื่อปิดการขาย รวมถึงจัดเตรียมและดูแลเอกสารต่างๆ ที่เกี่ยวข้องกับการขายและการเงิน เมื่อทำการปิดการขายสำเร็จ.
• ประสานงานกับทีมงานภายใน เพื่อให้การส่งมอบงานหลังการขายเป็นไปอย่างราบรื่นและตรงความต้องการของลูกค้า.
• รายงานปัญหาต่างๆ ที่พบ พร้อมร่วมเสนอแนวทางแก้ไขร่วมกับผู้บริหารเพื่อพัฒนากระบวนการอย่างต่อเนื่อง.
• อายุไม่เกิน 35 ปี.
• วุฒิการศึกษาระดับปริญญาตรีในสาขาที่เกี่ยวข้อง: เพื่อให้มีพื้นฐานความรู้ที่เหมาะสมกับตำแหน่งงาน.
• มีประสบการณ์ด้านการขาย B2B อย่างน้อย 1 ปี: เพื่อให้มีความเข้าใจและทักษะในการจัดการกับลูกค้าธุรกิจ.
• มีทักษะการสื่อสารและการนำเสนอที่ดี: สามารถนำเสนอผลิตภัณฑ์และบริการทางโทรศัพท์ รับสายเข้า (call in) โทรออก (call out) การนำเสนอออนไลน์ และการนำเสนอในสถานที่ของลูกค้าได้อย่างมีประสิทธิภาพ.
• มีทัศนคติเชิงบวกและมีใจรักในการขายและการบริการ และอดทนต่อแรงกดดันด้านงานขายได้ดี.
• หากมีประสบการณ์ด้านการขายบริการ Digital Marketing, Software หรือ IT Service จะพิจารณาเป็นพิเศษ: เพื่อให้สามารถเข้าใจและตอบสนองความต้องการของลูกค้าในสายงานดังกล่าวได้ดียิ่งขึ้น .
• มีมนุษยสัมพันธ์ดีและสามารถทำงานเป็นทีมได้ดี.

ทักษะ:

SAP, Finance, Problem Solving

ประเภทงาน:

งานประจำ

• Define the project plan according to the defined strategies covering all project areas ensuring resource support aligns and suffices to achieve the objectives within the set timeline and budget..
• Oversee, govern, and manage the project execution to adhere to the project plan and objectives. Additionally, provide guidance and make necessary decisions to solve issues or adjust the plan for efficient progress to align with the project's goals and objectives..
• Monitor the project's progress, identify both success and potential risks that could impact the overall project, and coordinate with relevant departments and the Project Director for contingency plan..
• Coordinate with various departments, both within the Taskforce, Working Team and other entities, to support the execution of the project s objectives. Additionally, manage the communication for necessary information and project's progress to the involved stakeholders at appropriate times..
• Regularly report the project's progress to the Steering Committee and Project Director..
• Professional Knowledge & Experiences.
• Bachelor s degree in IT, Computer Science, Business, or related field.
• 20+ years of experience in IT project management, extensively in SAP implementation projects..
• Experience as project manager role in full cycle of SAP implementation project with a value of more than 500 million baht or number of users more than 1,000 users.
• Strong knowledge of SAP S/4HANA capabilities and understanding of core business processes in areas like finance, logistics, or supply chain..
• Experience in upstream industry is a plus..
• Excellent communication, problem solving, leadership, and stakeholder management skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, English

ประเภทงาน:

งานประจำ

• Process purchase orders from vendors to complete deliveries.
• Support stock management at vendor s warehouse.
• Support sales figures visualization by formatting and inputting sales data.
• Support gathering information form others.
• Other required assignments.
• General affairs for Department.
• Manage fixed assets.
• Manage office supplies by cooperating with GA and IT teams.
• Other required assignments..
• Job Qualification.
• Bachelor's degree or High vocational in Marketing, Business, Accounting or related field..
• Experiences at shortest, 3 years of sales administrative. (experiences in food industry, FMCG or private company will be advantage).
• Able to plan and manage operation task with a strategic mindset; setting clear priorities, managing resources effectively, and ensuring that each step of the project contributes to long-term success..
• Ability to do advanced of excel, word and power point (basic)..
• Collaboration mindset to build teamwork with department team members and related internal/external parties.
• Proactive, Self-Motivation, Initiative, High Responsibility, Good Coordination, Fast Learner, Planning..
• Advance in English (Speaking and Writing)..

ประเภทงาน:

งานประจำ

• Develop the analytics strategy of AIS properties, both of website and applications, to gather all data and insight and conduct collection, tracking and analysis of data and the generation of fact-based insights using digital analytic tools including Adobe Analytic, Google Analytic 4 and truehits.net.
• Analysis of digital marketing traffic and channels of paid, own, earn web and app, customer journey and performance marketing analysis-purchase funnel.
• Implement the data driven marketing guideline document and use data driven decision ...
• Execute assigned projects in areas such as analytics implementation, use case, data integration, tag management, online tracking etc.
• Explore the latest Marketing Technologies (MarTech) trends and technological advances including Analytic, DMP, CDP, SEO tools and Social Listening tools etc.
• At least 3 years professional work experience in digital marketing.
• Education background in IT, Statistics.
• Analytical and systematic thinking skills with using Google Analytics 4 tool..