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āļāļąāļāļĐāļ°:
Sales, Hadoop, ETL, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in software sales or account management.
- Experience promoting analytics, data warehousing, or data management software.
- Ability to communicate fluently in English and Thai to support APAC customers.
- Experience with business intelligence front-end, data analytics middleware, or back-end data warehouse technologies.
- Experience working with sales engineers and customer technical leads to build business cases for transformation and accompanying plans for implementation.
- Understanding of data analytics technology stack (e.g., Hadoop/Spark, Columnar data warehouses, data streaming, ETL and data governance, predictive analytics, data science framework, etc.).
- Understanding of Google Cloud Data and Analytics offerings (e.g., BigQuery, Looker, Dataproc, Pub/Sub, etc.).
- Ability to engage and influence executive stakeholders as a business advisor and thought leader in data and analytics.
- Excellent business acumen and problem-solving skills.
- As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.
- In this role, you will build an understanding of our customers businesses and bring expertise to executive-level relationships to help them deliver their strategies. You will leverage expertise promoting data analytics and work with account teams, customer engineering, and partners to ensure customer outcomes.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Calibrate business against the objectives and results, forecast and report the state of the business for the assigned territory.
- Build and maintain executive relationships with customers as the data analytics subject matter expert, influencing direction.
- Develop and execute account plans, including a broader enterprise plan across industries. Focus on building accounts.
- Assist customers in identifying use cases suitable for Google Cloud Data and Analytics solutions, articulating solution differentiation and business impacts.
- Work with Google account and technical teams to develop and drive pipelines, and provide expertise. Develop Go-To-Market (GTM) efforts with Google Cloud Platform partners.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ25,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Acting as the first point of contact for customer inquiries, supporting clients, and troubleshooting issues as needed and handling incoming customer requests in a friendly, empathic and effective manner.
- Ensure all records are accurately updated in the CRM system with strong attention to detail.
- Coordinating with other departments, such as sales, HR, and technical support, to resolve client requests efficiently.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
- Excellent interpersonal, communication and organizing skills.
- At least Bachelor s degree in any fields.
- Very good written and spoken English and Thai.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
āļāļąāļāļĐāļ°:
Budgeting, Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement C&B strategies to support ThaiBev s international expansion..
- Design and manage group-wide salary structure and job grading frameworks, ensuring alignment across multiple countries..
- Conduct regional benchmarking and compensation analysis to maintain competitiveness and internal equity..
- Lead C&B transformation projects from structure redesign to benefits harmonization..
- Partner with regional HR teams and business leaders to align total rewards with business objectives..
- Provide expert guidance on compensation governance, budgeting, and compliance.
- What We re Looking For.
- 5 - 10 years of experience in Compensation & Benefits, with strong exposure to regional or international portfolios..
- Proven experience in job evaluation, salary structure design, and market benchmarking (Mercer, Hay, or WTW preferred)..
- Strategic mindset with the ability to influence and advise senior management.
- Analytical, data-driven, and comfortable working in a complex matrix organization.
- Excellent command of English (both written and spoken).
āļāļąāļāļĐāļ°:
Compliance, Data Analysis, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Partnering with business leaders to understand strategic objectives and operational needs, and providing tailored HR solutions to drive business performance.
- Advising on and implementing effective HR policies, procedures and practices that support the company's international projects.
- Collaborating with cross-functional teams to manage employee relations, performance management, talent development and other HR initiatives.
- Conducting training and development programmes to build the capabilities of the workforce.
- Analyzing HR data and metrics to identify trends and make data-driven recommendations.
- Providing guidance on compliance with labour laws and regulations in the international context.
- Serving as a trusted business advisor and HR subject matter expert.
- What we're looking for.
- Minimum 3-5 years of HR business partnering experience, preferably within a multinational or international organization.
- Excellent English language proficiency, both verbal and written.
- Strong understanding of HR best practices, including employee relations, talent management, and organizational development.
- Ability to interpret and apply HR policies, labour laws and regulations in an international context.
- Excellent communication, interpersonal and stakeholder management skills.
- Problem-solving mindset and the ability to think strategically.
- Expertise in using HR information systems and data analysis tools.
- What we offer
- At Thai Beverage, we are committed to creating a supportive and inclusive work environment that enables our employees to thrive. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career growth. Our employees also enjoy a range of health and wellbeing initiatives, as well as flexible working arrangements to maintain a healthy work-life balance..
- About us
- Thai Beverage Public Company Limited is a leading beverage company in Southeast Asia, with a diverse portfolio of alcoholic and non-alcoholic brands. We are committed to delivering high-quality products and exceptional customer service, while upholding our core values of integrity, innovation, and social responsibility. Our talented and diverse workforce is the key to our success, and we are dedicated to attracting, developing and retaining the best talent in the industry.
- Apply now for this exciting opportunity to join our dynamic team as a Human Resource Business Partner (International Project - Fluent English)..
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication in English and Thai.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Shift timings/requirements to work weekends and holidays.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ60,000 - āļŋ80,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for the design of the price power channel for the Southeast Asian e-commerce consumer platform, enhancing user shopping experience and purchase conversion rate.
- Deeply understand market trends and consumer needs, innovate price power display strategies to increase product appeal.
- Collaborate closely with product and operation teams to ensure design alignment with business objectives, optimizing channel functions and layout.
- Oversee the design process from concept to implementation, ensuring design quality and project timeline synchronization.
- Continuously track and evaluate design performance, using data feedback to optimize design strategies and improve user satisfaction.
- Bachelor's degree or above in Interaction Design, Visual Design, or related disciplines.
- More than 1 years of experience in e-commerce design, with a preference for those with Southeast Asian market experience or competitive product experience.
- Proficient in design tools such as Figma, Adobe Creative Suite, with excellent aesthetic sense and innovative thinking. Solid visual and UI design skills.
- Strong communication and collaboration skills, capable of working effectively with cross-functional teams.
- Deep understanding of e-commerce user experience, skilled in using data-driven design decisions to continuously enhance design impact.
- Proficient in English both written and spoken.
- Group Insurance.
- Provident Fund.
- Working location: Near BTS Phrom Phong.
āļāļąāļāļĐāļ°:
Contracts, Good Communication Skills, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ40,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Prepare handover/ defect records and reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Processing order forms, applications and requests.
- Ensure all necessary maintenance needs are effectively taken care of.
- Track, organize and maintain budgetary files and financial information.
- Ensure bills and invoices are paid on time.
- Track and maintain lease agreements and contracts.
- Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ
- āļāļĢāļīāļĐāļąāļ āđāļāļŠāļāļĩ āđāļāļŠāđāļŠāļ āļāļāļĢāđāļāļāđāļĢāļāļąāđāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ)
- āļāļēāļāļēāļĢāļāļīāļāļ§āļąāļāļĢ āļāļēāļ§āđāļ§āļāļĢāđ 3 āļāļąāđāļ 10
- āđāļĨāļāļāļĩāđ 1010 āļāļāļāļ§āļīāļ āļēāļ§āļāļĩ - āļĢāļąāļāļŠāļīāļ
- āđāļāļ§āļāļāļāļļāļāļąāļāļĢ āđāļāļāļāļāļļāļāļąāļāļĢ āļāļĢāļļāļāđāļāļāļŊ 10900.
āļāļąāļāļĐāļ°:
Social media, Budgeting, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Manage all company products across offline and online including social media.
- Develop and deliver marketing strategies, planning and budgeting.
- Ability to understand international media platforms and implement company business needs.
- Manage B2B and B2C marketing strategies and refresh content campaign and ideas.
- Bachelor's degree in Marketing, Management or any related field.
- At least 1-3 years of working experience in real estate developer or other related business.
- Knowledge and understanding of International Marketing.
- Good Personality, Leadership, Management, Communication, Problem-Solving, Analysis, and Planning skills are required.
- Excellent command of English & Thai Speaking.
- Able to work as a team, support the international division as well..
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ
- āļāļĢāļīāļĐāļąāļ āđāļāļŠāļāļĩ āđāļāļŠāđāļŠāļ āļāļāļĢāđāļāļāđāļĢāļāļąāđāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ)
- āļāļēāļāļēāļĢāļāļīāļāļ§āļąāļāļĢ āļāļēāļ§āđāļ§āļāļĢāđ 3 āļāļąāđāļ 10
- āđāļĨāļāļāļĩāđ 1010 āļāļāļāļ§āļīāļ āļēāļ§āļāļĩ - āļĢāļąāļāļŠāļīāļ
- āđāļāļ§āļāļāļāļļāļāļąāļāļĢ āđāļāļāļāļāļļāļāļąāļāļĢ āļāļĢāļļāļāđāļāļāļŊ 10900.
- Website: www.scasset.com.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ28,000
- Location: Park Ventures Ecoplex, BTS Ploenchit, Bangkok
- Working Hours: Mon - Fri, 09:00 - 18:00
- Salary: 22,000 - 28,000 THB
- āļŠāļąāļāļāļēāļāđāļēāļāđāļĢāļīāđāļĄāļāđāļ 4 āđāļāļ·āļāļ (āļŦāļĨāļąāļāļāļēāļāļāļąāđāļāļāđāļāđāļāđāļ 1 āļāļĩ).
- āļāļđāđāļĨāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāļļāļāļāļĢāļāđNetworkāđāļāļāļāļāļāļīāļĻ
- āļāļąāļāļāļēāļĢāļĢāļ°āļāļ Hyper-V āđāļĨāļ° Veeam Backup
- Administer Microsoft Admin Center & Microsoft Entra
- āļāļđāđāļĨāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, āļāļĢāļīāđāļāđāļāļāļĢāđ, āđāļĨāļ°āļāļļāļāļāļĢāļāđāļŦāđāļāļāļāļĢāļ°āļāļļāļĄ
- āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļđāđāđāļāđāļāļēāļāđāļāļĩāđāļĒāļ§āļāļąāļāļāļąāļāļŦāļē IT āđāļĨāļ° Microsoft O365
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĢāļīāļĐāļąāļāđāļāđāļāļĢāļ·āļāļŦāļĢāļ·āļ Vendor āļ āļēāļĒāļāļāļāđāļāļ·āđāļāđāļāđāđāļāļāļąāļāļŦāļē.
- āļ.āļāļĢāļĩ āļŠāļēāļāļē Computer Science / IT āļŦāļĢāļ·āļāđāļāļĨāđāđāļāļĩāļĒāļ
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđ 2-3 āļāļĩāđāļ IT Support / Helpdesk
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļĢāļāđāļĢāļĄ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ (āļŠāļąāļĄāļ āļēāļĐāļāđāļāļēāļāđāļāđāļāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐ)
- āđāļāļĩāđāļĒāļ§āļāļēāļ Microsoft 365, Hyper-V, āđāļĨāļ°āļāļļāļāļāļĢāļāđāđāļāļĢāļ·āļāļāđāļēāļĒ
- āđāļāļĢāļąāļāļāļēāļĢāđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē
- āļāļĢāđāļāļĄāđāļĢāļīāđāļĄāļāļēāļ āļāļąāļāļāļĩāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Sales, Negotiation
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Department: Sales.
- Company: āļāļĢāļīāļĐāļąāļ āļāļĩāđāļāđāļĄāđāļāđāļĄ āļĄāļīāļ§āļŠāļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ).
- Drive expansion of the company s customer base and achieve sales growth targets.
- Define and implement innovative business models to optimize outcomes.
- Identify and engage with new potential customers, including international markets.
- Develop customized sales proposals aligned with client needs.
- Proactively seek and evaluate new business opportunities in the market.
- Build and maintain long-term relationships with clients.
- Conduct thorough market research to identify new markets and emerging trends.
- 1+ years of experience in Sales, Business Development, Business Partnerships, or related fields.
- Fluent in English (business-level proficiency required, both written and spoken).
- Proficient in Microsoft Excel and PowerPoint.
- Experience in the licensing business is a strong advantage.
- Exceptional communication, negotiation, and relationship-building skills.
- Strong grasp of sales performance metrics and data-driven decision-making.
- Analytical thinker with the ability to learn quickly and adapt in a dynamic environment.
- Able to work onsite 5 days a week (Flexible working hours).
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- āļāļģāļāļ§āļ 1 āļāļąāļāļĢāļē.
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6 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
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- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
- Ability to communicate in English and Thai fluently to support client relationship management in this region.
- Experience in migrating applications and services to cloud platforms.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
- Experience prospecting, and building and maintaining customer relationships from scratch.
- Passion for building Greenfield territories.
- When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
- In this role, you will collaborate with technical Sales teams to highlight the benefits of Google Cloud for customers. You will understand client needs, design innovative cloud solutions, lead proof-of-concept and address technical issues. With your communication skills, you will present tailored solutions that align with business goals.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Identify and qualify business opportunities in collaboration with the team, analyze key customer technical objections and develop strategies to overcome technical blockers.
- Leverage enterprise infrastructure modernization expertise to support technical relationships with customers through technology advocacy, bid support, product briefings, proof-of-concept work, and collaboration with product management to prioritize impactful solutions.
- Implement Google Cloud products to demonstrate and prototype integrations with customer and partner environments.
- Lead customers through assessments of legacy application environments and recommend prioritization roadmaps for infrastructure and application modernization.
- Develop integration strategies, enterprise architectures, platforms, and application infrastructure to successfully implement complete solutions on Google Cloud.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
āļāļąāļāļĐāļ°:
Excel, Public Speaking, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
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- Education requirement - Diploma/Degree and above.
- Proficiency in English and Thai is required.
- 2 years' experience working in customer service of a BPO company.
- Knowledge of basic KPIs and advance KPIs.
- Willingness to keep abreast of new techniques in corporate Quality.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Phenomenal communication, presentation and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision making abilities.
- Job DescriptionEvaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
- Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
- Conduct training and refreshers.
- Support and mentor new employees.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- 1
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