เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Problem Solving, Pleasant Personality, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿30,000, มีค่าคอมมิชชั่น

• AIS Contact Center มีบทบาทสำคัญในการดูแลลูกค้าเอไอเอส การบริหารจัดการเน้นสร้างความสัมพันธ์และมอบประสบการณ์ที่ดีให้ลูกค้า การนำเสนอสินค้าและบริการ หรือกิจกรรมทางการตลาดที่เหมาะสมกับลูกค้าแต่ละท่าน เพื่อประโยชน์สูงสุดของลูกค้า ชูความโดดเด่นในการสร้างความแตกต่างด้านบริการที่เหนือกว่า บนพื้นฐานของเทคโนโลยีที่ทันสมัย ภายใต้มาตรฐานการให้บริการที่มีคุณภาพ ทำให้ เอไอเอส เป็นผู้ให้บริการโทรศัพท์เคลื่อนที่อันดับหนึ่งของประเทศไทย ทั้งส่วนแบ่งการตลาด และทางด้านรายได้.
• Dealing with Serenade Platinum foreign customers and CEO via the telephone.
• Handling customer enquiries and solving problems concerning company services and products.
• Evaluate all relevant information to handle inquires and complaints.
• Other duties as assigned.
• Minimum Bachelor's degree in any or related fields.
• TOEIC level of 650 achieve within 2 years will be required.
• Interested in mobile technology.
• Good command of spoken/written in English.
• Computer literacy and good in Microsoft office.
• Strong interpersonal skills and service-minded.
• Able to work under pressure and on shift work.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿25,000, มีค่าคอมมิชชั่น

• AIS Contact Center มีบทบาทสำคัญในการดูแลลูกค้าเอไอเอส การบริหารจัดการเน้นสร้างความสัมพันธ์และมอบประสบการณ์ที่ดีให้ลูกค้า การนำเสนอสินค้าและบริการ หรือกิจกรรมทางการตลาดที่เหมาะสมกับลูกค้าแต่ละท่าน เพื่อประโยชน์สูงสุดของลูกค้า ชูความโดดเด่นในการสร้างความแตกต่างด้านบริการที่เหนือกว่า บนพื้นฐานของเทคโนโลยีที่ทันสมัย ภายใต้มาตรฐานการให้บริการที่มีคุณภาพ ทำให้ เอไอเอส เป็นผู้ให้บริการโทรศัพท์เคลื่อนที่อันดับหนึ่งของประเทศไทย ทั้งส่วนแบ่งการตลาด และทางด้านรายได้.
• Dealing with foreign customers via the telephone.
• Provide customers with product and service information.
• Handling customer enquiries and solving problems.
• Concerning company services and products.
• Other duties as assigned.
• Bachelor's degree in any fields.
• Good command of spoken and written English.
• At least 550 TOEIC scores.
• Service-minded and customer-oriented.
• Interested in mobile technology.
• Able to work in shift.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Management, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research, and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As an Agency Development Manager, you'll act as a business lead for agencies. You will focus on growing long-term relationships with our managed agencies, as well as driving scalable product adoption and business growth across the broader portfolio of agency-managed accounts. We are focused on empowering businesses with Google Ads advertising solutions and other Google technologies, all toward the goal of driving business for our customers, our partners, and Google. As a member of this team, you will gain broad exposure to multiple Google products and teams as we're identifying and implementing solutions that best fit the unique needs of our agency partners and customers.
• When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
• Deliver against assigned quarterly goals on new and existing business while prioritizing and delivering an excellent experience to Google's managed agency partners.
• Manage and grow primary agency relationships with executives and specific teams, including Sales, Business Development, Media Planners, and Account Managers.
• Build compelling, data-driven, and long-term agency plans leveraging internal and third-party data. Synchronize agency plans with the Agency pod and internal cross-functional teams to further develop assigned managed agencies, and support New Business Sales counterparts in the development of a prospect list of new business.
• Be an ongoing thought partner on strategic initiatives and agency-level planning.
• Grow agency business via driving scalable product adoption and business growth across a broader portfolio of agency accounts.
• Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 8 years of experience in sales or marketing at an agency, consumer company, or technology/media company.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Preferred qualifications:
• MBA.
• Experience in the export, app or eCommerce industry.
• Track record of helping agency partners grow and successfully drive new agency business opportunities.
• Ability to lead and run multiple projects with a broad range of internal and external constituents at a time.
• Ability to think strategically about complex issues and develop recommendations and action plans.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Management, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• Our Large Customer Sales teams partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We enjoy a bird's eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• Oversee the booking and management of our clients. Report data internally and manage deliverables with the leader of your vertical.
• Serve as a liaison to clients regarding new product launches and advertising opportunities.
• Provide campaign updates and ensure that our advertisers are satisfied with their return on investment (ROI).
• Manage ongoing customer training in all Google advertising solutions.
• Manage account planning and execution of the client strategy.
• Develop stakeholder maps, foster and develop key relationships; manage practitioner level contacts within the client and agency.
• Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 4 years of work experience in the online advertising industry.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Preferred qualifications:
• Experience in management consulting.
• Ability to work in a fast-paced environment.
• Effective analytical skills; ability to identify solutions and insights from data.
• Excellent organizational, analytical and influencing skills.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Digital Marketing, English, Thai

ประเภทงาน:

งานประจำ

• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As a Strategy and Insights Manager within the Large Customer Sales team (LCS), you will be a core member of Google's fastest growing business, standing at the intersection between Strategy, Sales and Products. You will accelerate growth for customers and Google by developing strategies and actionable insights that change businesses and transform industries. Based in Bangkok, you will work with regional and multinational customers with businesses spanning across ASEAN and APAC markets.
• Google's customers have different and rapidly evolving business needs. By maintaining a deep understanding of the key challenges and opportunities faced by our customers, you will be able to advise them on business, marketing and media challenges, driving measurable impact.
• Our Large Customer Sales teams partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We enjoy a bird's eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• Act as trusted advisor for the Large Customer Sales team on business strategy, planning and customer portfolio management, supporting achievement of business objectives.
• Provide deep analytical insights on industry trends and customer performance analyzing data from Google, customers and third parties.
• Develop presentations and deliver them to C-level customers alongside sales teams to achieve desired outcome.
• Scope, manage and successfully deliver complex projects with multiple internal and external stakeholders, working on tight concurrent deadlines.
• Build relationships with customers' Marketing, Strategy, Business Development and Insights functions to understand opportunities and challenges. Work with Google's Marketing team on third party researches and go-to-market narratives, leveraging marketing channels to drive effective communication and thought leadership.
• Minimum qualifications:
• BA/BS degree or equivalent practical experience.
• 7 years of experience in digital marketing, account planning, marketing research and/or consulting.
• Ability to speak and write Thai and English fluently and idiomatically.
• Preferred qualifications:
• MBA or PhD degree.
• Experience conducting primary research with 3rd party research partners (e.g. Nielsen, IPSOS).
• Experience in big data analytics (e.g. SQL, R, Python).
• Experience in one of the following sectors: Online (Apps, E-Commerce, Entertainment), CPG/Retail, Tech/Telco, Financial Services or Travel.
• Knowledge of digital advertising solutions (e.g. Search, Display, Video, Social).

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Management, English, Thai

ประเภทงาน:

งานประจำ

• Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.
• Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.
• Understand our users, their needs, and challenges. Develop the marketing strategy for Thailand Consumer Products (e.g., Search, Assistant) and SouthEast Asia Next Billion Users.
• Products based on an understanding of our users and the ecosystem.
• Coordinate across teams and external partners to manage project launches from strategy to execution.
• Conceptualize, plan, and execute integrated marketing campaigns to launch new products and features.
• Develop relevant metrics to measure and track the success of various marketing campaigns, course correcting as appropriate.
• Consult product development and partnership activities through user insights, market needs, and fact-based story-telling. Consult and collaborate with external partners to develop and execute programs and campaigns that drive measurable impact.
• Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 4 years of experience in brand/product marketing or consumer strategy with consumer goods, technology companies or agencies.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Preferred qualifications:
• Understanding of Google's products and the wider technology industry.
• Ability to take initiative with demonstrated leadership and breakthrough thinking while functioning in fast-changing workstream environments.
• Ability to develop and understand strategy strategy. Excellent analytical skills.
• Ability to creativity think outside the box and provide leadership to execute effectively.
• Excellent innovation and creative problem-solving skills.
• Ability to work as part of a team with excellent written and verbal communication skills.
• Interest in analyzing products, customers, and market dynamics.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Sales, English, Thai

ประเภทงาน:

งานประจำ

• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As an Account Strategist in this fast moving environment within Southeast Asia, you will be in charge of a portfolio of potential Google Marketing Solutions (GMS) English and Thai accounts. You will provide them with outstanding consultancy services and help advertisers grow their business and maximize their returns through a combination of one-to-one and scalable outreach and support. In this role, you'll work in partnership with key advertisers to understand their strategies and increase their understanding of Google advertising solutions. Additionally, you will provide them with tactical implementation and maintenance support of their Google accounts.
• When our millions of advertisers and publishers are happy, so are we! Our Google Marketing Solutions (GMS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for all types of businesses.
• Analyze, identify, and prioritize the team's account leads and activities to pro-actively identify multiple opportunities and pitch strategies or suggestions to advertisers, improving their campaign performance and maximizing opportunities from existing advertisers through consultative approaches via email or phone.
• Create keywords, ad groups, account structures, and budget recommendations designed to tap the account potential. Manage relationships with key advertisers and develop a thorough understanding of their business challenges.
• Leverage on strategic partnerships to add value to our advertisers' business and grow their accounts.
• Be accountable for your team's quarterly goals. Support, and communicate effectively with Thai and English speaking clients.
• Develop detailed campaign proposals for key new advertisers and execute quick optimizations with a high degree of quality, keeping advertiser objectives in mind. Developing keywords, advertising texts, bids, placement sites, and other campaign parameters or features suggestions.
• Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• Ability to speak and write in Thai and English fluently and idiomatically.
• Preferred qualifications:
• Experience in sales, media, advertising, e-commerce or search.
• Experience in structuring and implementing initiatives with sales teams.
• Experience in online media sales.
• Experience working in Asia or Southeast Asia.
• Ability to work in teams and take on new initiatives.
• Ability to quickly complete large volumes of work with high quality and attention to detail.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Google's line of products and services to clients never stops growing. Strategic Partner Managers have the rare opportunity to build a long-lasting relationship with our top partners. You cultivate these existing partnerships to make sure they can take full advantage of Google's ever-growing suite of offerings. You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners in order to best represent our users, products and programs.
• The Channel Sales team focuses on building and managing long-term relationships with partners that scale Google's advertising products to SMB advertisers. We are focused on empowering small and medium sized businesses with Google Ads and other advertising solutions. You'll work cross-functionally across the organization, gain broad exposure to a range of Google products, and interact daily with partners who help carry out our mission across a diverse market.
• As a Strategic Partnerships Manager for the Thailand market, you will be responsible for managing relationships with a portfolio of our channel partners. The role requires high-levels of entrepreneurial and strategic thinking, influential management skills and personal presence as you help our partners define their strategic direction in the digital marketplace now, and going forward.
• When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
• Manage Google partners and maintain partner relationships at executive levels across organizations. Provide advice on which specific products to integrate, report to advertisers and support technical challenges.
• Develop strategic business plans for our partners and help identify creative initiatives. Implement processes for managing, engaging, and expanding partnerships.
• Develop strategic account plans focused on identifying creative initiatives. Lead implementation of various initiatives cross-functionally (tech, marketing, sales enablement, product training, account management, strategic planning) to identify roadblocks and provide strategic recommendations for partners.
• Ensure that partners fulfill their obligations and that Google provides them with the required assistance. Support and communicate effectively with English and Vietnamese speaking clients.
• Lead ad-hoc projects, both internally and externally, focused on driving strategic initiatives on cross-functional scale across geographies.
• Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 7 years of experience in commercial partner management, business development and/or strategic consulting.
• Experience in data analysis and technology and experience in cross-functional projects aimed at improving commercial performance.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Preferred qualifications:
• MBA or other advanced degree.
• Familiarity with e-commerce, AdTech, and Marketing Automation.