เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Procurement, Power point, Energetic, English

ประเภทงาน:

งานประจำ

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Location - Empire Tower Bangkok, Thailand.
• Manage the customer's orders that come from multi-channel (TMS System, Email, from Maersk CS and External Customer).
• Making sure the order information is correct and reasonable.
• Add the given order that come from Email in TMS System.
• Monitor shipments and make sure that they can arrive within appoint time/agreed KPI.
• Monitor billing status by coordinating with the relevant stakeholder.
• Optimize transportation planning in the most efficient way for customers and stakeholders.
• Ensure that all export, import, domestic and LCL requirements are maintained to ensure the timely delivery (OTD) and movement of cargo as per service delivery requirements via reporting tools.
• Take the role as customer facing to ensure good collaborative relationship with customer, not limited to vendor communication as well as standard service level monitoring and control, report trends to manager and relationship liaisons.
• Execute cost saving plans in the procurement logic to deliver a consistently deflationary cost profile while maintaining excellent standards of safety and reliability, including efficient planning and triangulation.
• Proactively tracking shipments and notify concerned parties of relevant deviations from the transport plan (ocean, air and all mode of land trucking), including potential solutions or alternatives.
• Co-work with other requirements within Delivery and Intra by necessary instructions for improvement.
• Be fully responsible for customer satisfaction across all product offering and service.
• Willingness to go the extra mile towards the customers & with focus on providing solutions.
• In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal/external stakeholders.
• Prepare and distribute daily/weekly reports and readers to ensure necessary information are communicated and understood by stakeholders/communities.
• Comply with transport guidelines & safety guidance/compliance. Notify unresolved issues to appropriate internal departments for solution.
• Support business continuity by tracking and ensuring timely responses to communications.
• Ensure correct input in transport planning and costing systems.
• Coordinate with related parties for shipment details and input in system.
• Perform end to end documentation and billing processes.
• Perform other assignment by manager.
• Bachelor's degree or above in Engineering, Business Administration, Logistic, Supply Chain Management or related fields.
• 3-5 years of experience in Logistic, Transport operation and Freight forwarding industry.
• Excellent knowledge management, interpersonal, and communication skills.
• Energetic, Well-organized, and Self-oriented.
• Analytical and problem-solving skills.
• Good Process understanding & digital proficiency.
• Ability to work under pressure keeping quality in focus.
• Strong execution mindset.
• Strong Cost conscious and optimization mindset.
• Excellent MS office skills (Word, Excel, Power Point).
• Good command of writing & speaking English.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประเภทงาน:

งานประจำ

• Avani Pattaya Resort.
• At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
• With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia ...
• To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
• To develop a close and harmonious working relationship with housekeeping and all hotel departments.
• Attend training and meetings as required.
• To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• Have a complete knowledge of hotel policies and procedures.
• Report health, safety, and security hazards to the Assistant Manager-Front Office, and/or Manager on Duty.
• Ensure Front Desk is clean and tidy at all times.
• To perform greeting gesture using the 5/15 Rule.
• To use LEARN technique when appropriate (guest complaints) and to record the matter in the Guest Response Program.
• Suggest alternatives to meet customer needs in terms of product features and benefits.
• Offer information and services where appropriate.
• Thank customers and invite our guests to return.
• Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
• Complete all shift duties as outlined on shift check list prior to the end of shift. Handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
• Convert 'house guests' foreign currency to local currency, record and count accurately and efficiently.
• Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.
• Ensure float is maintained at a constant level as issued by accounts.
• Carry out requests as directed by hotel management.
• Issue safety deposit boxes to hotel guests ensuring access and release forms are completed per hotel procedures.
• Receive, handle and relaying of messages, mail, voice mail and faxes in an efficient, timely manner as per hotel policy.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Procurement, Power point, Accounting, English

ประเภทงาน:

งานประจำ

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Overall responsibility on customer billing on time and accuracy, as well as vendor billing.
• Coordinate all relevant stakeholder which are Customer, Customer Service, Operations, Finance, Implementation, Commercial, Product, Procurement, BCO, GSC, etc in regarding with appropriate billing activities and excellence processes.
• Ensure billing job/order will be performed and closed as per CEN KPI.
• Ensure all activity related to revenue and cost are executed as per policy & compliance and being in place whenever the audit process is required.
• Monitor and ensure that all job order will be positive GP otherwise with supportive reason or approval available for those negative job order.
• Monitor billing performance for TH account and gather information, perform escalation if foresee that those jobs order will not be able on time billing.
• Well management for paperwork.
• Prepare/Completed necessary report to related party, Workflow clearing.
• Develop, review and improve working procedures to maintain high standards level of billing efficiency, productivity, quality of service and reliability as per LEAN process methodology.
• Review monthly KPI result and initiate action plan to improve the result.
• Conduct billing process to optimize productivity with IT Tools.
• Work closely with relevant stakeholder to deliver great service experience to customer.
• Communicate daily billing issues to relevant stakeholder by proactively exchanging information relating, Executions, Customer Service and Sales.
• Identifies underperforming areas in billing and suggests improvements or resolutions to problems.
• Provide regular information and reports to managers and relevant stakeholder.
• Be fully responsible for customer satisfaction across Maersk product offering (own customers).
• Perform other tasks as assigned by management.
• Bachelor's degree or higher in Finance, Accounting, Logistics/ Supply Chain Management or related fields.
• At least 3 years in related field (Logistics, supply chain or freight forwarding billing and operations).
• Experience in ocean operations, transportation and accounting/finance within a multinational company.
• Basic knowledge of the Billing, Transport industry and related legal.
• Familiar with billing processes and system.
• Strong problem-solving and continuous improvement mindset.
• Organized, details and good analytical skill.
• Able to work under tight deadlines with accuracy.
• Strong coordination and communication across multiple functions for both local and oversea stakeholder.
• Ability to do prioritization and self-management to meet the target.
• Good in English Communication Skill.
• Good at communication, able to negotiate and persuade each other.
• Strong execution mindset.
• Excellent MS office skills (Words, Excel, Power Point).
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Event Planning, Thai

ประเภทงาน:

งานประจำ

• Have at least 1 year experience in a high volume reservations office as well as event planning experience.
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Excellent written and verbal communication skills.
• Applies a professional, confidential and ethical approach at all times.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Assist the regional Quality & Commissioning ("QCx") Program Manager and Data Center Services ("DCS") in the process for contracting a CxA at the appropriate point in the project timeline.
• Identifying potential CxAs and participating in the review and selection process. Participate in interviews of the CxA by the site teams.
• Shortlisting CxAs from Request For Proposal ("RFP") responses by reviewing candidate resumes and participating in project interviews.
• Developing CxA RFP package including providing access to design documents.
• Assist the Strategic Sourcing Team with coordination of the CxA RFP process.
• Participate in the evaluation process to make a CxA selection recommendation to DCS.
• Assist the QCx Program Manager, DCS & Project Controls Group ("PCG") with preparation of a Proposal Scope of Works for issuance of Purchase Orders ("POs").
• Project Kickoff and CxA Onboarding.
• Attend project and CxA kick-off meetings.
• Assist the CxA in setting up for the project. Provide access to documents including checklist templates and program level design documentation.
• Working with DCS, ensure CxA obtains necessary equipment, access to software and online platforms, and physical access into campus.
• Ensure that project level QCx folder structure is properly set up on Shared Drive.
• Provide support and guidance for the CxA throughout the lifecycle of the projects in the region.
• Site Visits.
• The Project Engagement Lead ("PEL") will work hybrid from home and the CHN campus and will be expected to visit the greenfield sites on this campus as necessary.
• The client may request the PEL to visit the other sites in the region based on team and project requirements.
• Reporting.
• Ensure and review weekly reports submitted by the CxA in BIM360.
• Provide project (red) status every month to the DCS team. These reports help keep the DCS team aware of the L2-3 tag completion status and the number of P0 & P1 issues that are currently open, along with our recommendations for getting back on track (green status).
• Provide feedback on planned and actual completion dates for Commissioning (Cx) L1-4 tags. Identify opportunities for improvement or getting back on track for slipped dates.
• Review and track actual CxA costs vs. contracted CxA costs for projects in the region.
• Update program level dashboards/tracking sheets with key project info, data, & links.
• Provide updates to project level meetings such as construction Owner, Architect, Contractor (OAC), Commissioning, Lessons Learned, and other coordination meetings.
• Ensure QCx data for regional projects are accurate for data to be pulled into DCStat monthly reports.
• Schedule.
• Review Project Cx Schedule by the CxA and ensure it aligns with key commissioning milestones and planned tag completion dates.
• Verify the complete list of required L1-3 tags has been provided by the CxA.
• Verify the complete list of required L4 tests (with required predecessors) has been provided by the CxA.
• Verify resource requirements (personnel, equipment e.g. load banks) for L4-5 has been provisioned.
• Ensure Project Cx schedule provided by the CxA aligns with the project schedule.
• Validate that the General Contractor (GC) has produced a reasonable and logical baseline Cx schedule in P6.
• Ensure the P6 schedule is being updated during L2-5 Cx based on progress on site.
• Attend regular schedule alignment and update meetings.
• Track slip bugs on the project and their impact to the Cx Schedule. Update regional and global trackers in accordance with the impact of slip. Ensure project level trackers are being updated in accordance with slips.
• Track the status of the projects in the region to ensure key Cx milestones are achieved in accordance with the timeline of the project.
• Construction and Commissioning.
• Act as a point of escalation for project level issues, risks, and potential delays.
• Escalate issues that can potentially affect Facility Ready (FR) to project DCS team or regional QCx program manager.
• Assist DCS in the FR Checklist process to verify key deliverables on the project and achieve acceptance by stakeholders.
• Participate in the review and page-turns of project specific L1-5 tag checklists and scripts as necessary.
• Participate or conduct site walks as necessary to observe progress on site.
• Participate in quality inspections, Cx L2-L5 inspections or First-of-a-Kind witnessing of equipment testing as required to ensure conformance to procedures.
• Cx Change Orders.
• Assist DCS in the evaluation of Cx change orders by reviewing Cx change order proposals and participating in meetings to align on final change order scope, hours and budget.
• Supporting the End to End (E2E) Quality Team.
• Provide feedback to program level tag checklist templates and specifications.
• Participate in project level Lessons Learned process, participate in regular Lessons Learned meetings and post-mortem sessions as required.
• Participate as required to introduce improvements to the QCx process such as researching/piloting new tools, initiatives, processes, techniques, etc.
• BIM360 and Software Tools.
• Autodesk BIM360 Field Management is an online platform used for logging, tracking and resolution of Construction Quality and Commissioning issues, and for completion of Cx L1-5 tag checklists.
• Act as an administrator in BIM360 Field Management and the first point of reference for all BIM360 related questions and clarifications at the project level.
• Verifying proper training & documentation on the tool has been received by stakeholders on the project including DCS, DC Operations, CxA, GC/CM, subcontractor and vendor teams.
• Ensure the tool is being used by all stakeholders to log issues in accordance with the established process, and are being resolved within the stipulated SLO (service level objectives).
• Validate all required tagging checklists are properly loaded into the tool and are being completed accurately and completely.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Financial Planning & Analysis (FP&A).
• จัดทำงบประมาณประจำปี และงบประมาณระหว่างปี (Budget & Forecast).
• วิเคราะห์งบการเงิน, รายรับ-รายจ่าย, และผลการดำเนินงานเทียบกับเป้าหมาย.
• เสนอแนะทางเลือกในการใช้ต้นทุนหรือทรัพยากรให้มีประสิทธิภาพ.
• Business Partnering.
• ทำงานร่วมกับฝ่ายอื่นๆ เช่น ฝ่ายการตลาด, ฝ่ายขาย, หรือฝ่ายปฏิบัติการ เพื่อวิเคราะห์ต้นทุน, รายได้, หรือผลกระทบทางการเงินของโครงการ.
• สนับสนุนข้อมูลเชิงวิเคราะห์สำหรับการตัดสินใจของผู้บริหาร.
• มีบทบาทเป็นที่ปรึกษาทางการเงินให้กับแผนกอื่น.
• Accounting & Reporting.
• ตรวจสอบความถูกต้องของรายการบัญชี.
• ประสานงานกับทีมบัญชีในการปิดบัญชีรายเดือน/ไตรมาส/ปี.
• จัดทำรายงานทางการเงิน และรายงานภาษีให้สอดคล้องกับกฎหมาย.
• Compliance & Internal Control.
• ตรวจสอบให้แน่ใจว่าการปฏิบัติงานทางการเงินสอดคล้องกับนโยบายของบริษัท และกฎหมายที่เกี่ยวข้อง.
• พัฒนาระบบควบคุมภายในเพื่อลดความเสี่ยง.
• ปริญญาตรีขึ้นไป สาขาบัญชี การเงิน หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบัญชีหรือการวิเคราะห์การเงิน 5 ปี.
• เข้าใจหลักการบัญชี, งบการเงิน และ Budgeting/Forecasting.
• ทักษะในการวิเคราะห์ข้อมูล, การใช้ Excel หรือ Power BI, SAP/ERP.
• มีทักษะการสื่อสารและการทำงานร่วมกับทีมอื่น.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
• Secure payment, verifying and adjusting billing as needed.
• Provide guests with room and hotel information, directions, amenities and local interests.
• Run daily reports, reviewing to see what needs to be communicated to the next shifts staff.
• Complete cashier and closing reports, counting the bank at the end of each shift securely.
• Accept and record wake-up calls, delivering to the right department.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Keep contingency lists in case of emergency and communicate any necessary messages.

ทักษะ:

Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Report directly to the Building Manager.
• Coordinate with co-owners and ensure smooth unit handovers.
• Respond to inquiries and coordinate with co-owners regarding defects after handover.
• Handle complaints and inquiries from co-owners professionally and promptly.
• Coordinate with the responsible department or personnel and provide updates to co-owners.
• Notify and follow up with relevant parties and maintain updated status reports on sub-contractor tasks.
• Check, manage, and maintain updated records of client key cards.
• Prepare and manage telephone request reports from co-owners/tenants for the Building Manager.
• Perform any other duties as assigned.
• Thai Nationality Only.
• A degree in any field is acceptable.
• Experience in customer service, as a receptionist, or as a guest service agent is preferred.
• Well-groomed with a pleasant appearance and personality.
• Service-minded and professional in interactions.
• Good command of English, both written and spoken.
• Able to work six days per week.
• New graduates are welcome to apply.
• Proficiency in Chinese will be an added advantage.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay.
• PhuketSamuiPattayaHua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Handles Customer service tasks on a daily basis.
• Take full end-to-end responsibility on the account and execute all the activities related to the LNS service including Carrier Booking, Trucking, Customs House Brokerage (CHB).
• Coordinate and manage with internal and external stakeholders to achieve required delivery to customers with professional pro-active manner.
• Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors. Engage in constructive problem resolution.
• Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
• Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI's).
• Monitor and help improve the end customer KPIs resulting in customer delight.
• Accurate and timely reporting requested.
• Performance reviews with customer.
• Complete job costing, revenue and costs for the activities coordinated under control of Operation team.
• Manage carrier booking based on allocation and customer production plan.
• Perform and ensure the accuracy of SI, VGM and DG net submission as well as the BL and other documents related.
• Ensure to provide the documents to customer/destination in a timely manner.
• Collaborate with cross-functional to prepare the CHB document such as Export/Import declaration, FTA form, license, etc.
• Be a consultative for customer.
• Manage the truck booking based on customer product availability.
• Collaborate with cross-functional or external vendor to manage truck availability.
• Perform and ensure the accuracy reporting.
• Collaborate with cross-functional to process billing to customer as well as recognize the cost and revenue to system in a timely manner.
• Cross-sell & upsell Logistics and Services products to customers.
• Positive Attitude with customer centric mindset and sense of urgency.
• Good command of spoken and written in Thai and English.
• Minimum 2 to 3 years' experience as Customer Service / Customer Experience or similar role(s) in logistics industry with customs knowledge.
• Highly result oriented & attention to detail, ready to take challenges/collaborate with cross functional teams and able to work under pressure and meet tight deadlines.
• Ability to converse with people of all levels and is well organized, efficient, and effective.
• Familiar with MS Office products including MS Word, Excel, and PowerPoint.
• Good communication & interpersonal skill and should be able to build good working relationship.
• Capacity to handle change, stay open to different ideas and support for positive change.
• Understand work in an agile manner, High analytical / problem-solving skills.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Identify and engage prospective clients for buying, selling, leasing, or renting properties.
• Conduct market research to provide clients with insights on property values and trends.
• Prepare and present property listings, market reports, and investment proposals.
• Negotiate terms and agreements for property sales and leases on behalf of clients.
• Facilitate property viewings and highlight key features to potential buyers or tenants.
• Build and maintain a strong network of clients and property listings.
• Collaborate with legal and property professionals to ensure smooth transactions.
• Maintain accurate records of client interactions and transaction progress.
• Stay updated on local property regulations and compliance requirements.
• Achieve sales targets and contribute to team success.
• Proven experience as a Property Consultant or Real Estate Agent.
• Strong knowledge of the Bangkok property market and current trends.
• Excellent communication and negotiation skills.
• Self-motivated with a track record of meeting or exceeding sales targets.
• Proficiency in English and Thai; additional languages are a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with CRM software and Microsoft Office applications.
• Clean driving license and reliable transport (preferred).
• Experience in commercial property sales or leasing is advantageous.
• Why to apply?
• At Hero Realtor Co., Ltd., we offer competitive compensation with base salary and performance-based commissions, career development opportunities, and a supportive workplace culture. Enjoy flexible working arrangements, access to industry events, and a focus on work-life balance while advancing your career in Bangkok's thriving property market.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• The Sales Executive's role is to develop and maintain relationships with dealer partners and customers, promote the company's insurance products, and drive sales growth. The position is responsible for identifying market opportunities, implementing sales strategies, analyzing customer needs, and coordinating with internal and external stakeholders to achieve business objectives and sales targets.
• Meet with and coordinate closely with dealer partners to present the company's products, maintain strong business relationships, and drive sales growth.
• Analyze market conditions and competitors to identify new ideas, product opportunities, and market gaps in the insurance industry, and present recommendations to the team and management.
• Build relationships with clients and assess their needs to provide insurance solutions that best match their requirements.
• Develop and implement sales and marketing strategies to achieve assigned sales targets.
• Prepare sales reports and present them to management, providing updates on sales performance, business opportunities, and related forecasts.
• Serve as the key coordinator for communication and problem resolution, acting as a liaison between agents/customers and corporate partners on relevant matters.
• Bachelor's degree or higher in any field.
• Strong attention to detail with the ability to develop and present sales plans effectively.
• Excellent problem-solving and decision-making skills in challenging situations.
• Strong interpersonal, presentation, and communication skills.
• Proficient in computer applications, particularly Microsoft Office (Word, Excel, PowerPoint).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Marketing Strategy, eCommerce, English

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Reporting of the role.
• This role reports to: E-Commerce Manager.
• WPP Ecommerce is the most fast growing team in the past two years, from both team scale and revenue point of view.
• WPP Ecommerce team has the unique business model to deliver cross platform service.
• Young and like-minded colleagues who are rich in Ecommerce experience, which provide you an open environment to learn.
• Measures of success -.
• Gotten an understanding of the agency portfolio of clients.
• Started to build relationships with the key decision makers within the client and agency organizations.
• Been able to independently propose Ecommerce overall strategy to meet clients' requirements.
• Customize Ecommerce marketing strategy for client across Ecommerce platform.
• Bridge to integrate client's Ecommerce strategy into their marketing portfolios that enable the clients to expand their business online.
• Analyse competitor's market strategy, promotion and operation according to market trend and data to optimize the Ecommerce campaign.
• Coordinate and manage Ecommerce vendors.
• Skills and Experience.
• 1 year experience or 3-5 years experience in Ecommerce in brand company.
• Deep knowledge and experience in the operation of Ecommerce platforms.
• Good communication and team management skills.
• Professional English presentation and proposal writing is a plus.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ทักษะ:

eCommerce

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be.
• Extraordinary.
• by.
• Leading Collectively.
• to.
• Inspire transformational Creativity.
• Create an.
• Open.
• environment by.
• Balancing People and Client Experiences.
• by.
• Cultivating Trust.
• Lead.
• Optimistically.
• by.
• Championing Growth.
• and Development.
• to.
• Mobilize the Enterprise.
• Opportunity to explore career in the rising field of eCommerce.
• Opportunity to work with various categories of global clients; from FMCG to luxury.
• Working on holistic digital media planning: external media and eCommerce media.
• Measures of success -.
• Gotten an understanding of the agency portfolio of clients.
• Started to build relationships with the key decision makers within the client and agency organizations.
• Been able to independently propose E-commerce overall strategy to meet clients' requirements.
• Role Summary and Impact.
• Make annual, quarterly, monthly media & promotion plans in line with brands' annual marketing/sales plans and conduct execution & optimization based on performance results and sales ROI.
• Make monthly, quarterly, annual performance analysis and reviews and give recommendations for next eCommerce and digital campaign.
• Collaborate with e-Retailers (open markets, social commerce, general malls) to seek new media opportunities to drive more eCommerce sales.
• Have regular sales performance review meetings with clients, in which assess EC and digital campaign and EC promotion activities and provide insights/recommendation/action plans by analyzing and reviewing traffic by T/P and its sales trends correlation.
• Build good relationship and work closely with clients and media partner.
• Skills and Experience.
• At least 7 years' experience in E-commerce or Digital Media Agency.
• Deep knowledge and experience in the operation of E-commerce platforms.
• Good communication and team management skills.
• Experience in data analysis and developing strategies based on data.
• Experience with new/emerging media, a plus.
• Good Command in English both speaking and writing skills.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, English

ประเภทงาน:

งานประจำ

• Assistant Manager/Manager - Compensation & Benefits plays a key role in developing and managing programs that reinforce GULF's commitment to rewarding performance and enhancing employee well-being. The role covers both strategic and operational responsibilities across compensation and benefits with a strong focus on benefit program management, claims and reimbursement administration, and employee wellness and well-being initiatives that promote a healthy, engaged, and high-performing workforce.
• Job Responsibilities.
• Support the implementation of total rewards strategies to ensure competitiveness, internal equity, and alignment with GULF's business direction.
• Manage day-to-day operations of employee benefits, including insurance programs, medical reimbursements, and other welfare schemes.
• Ensure accuracy and timeliness in processing benefit claims and reimbursements, maintaining a positive employee experience.
• Monitor utilization, costs, and service quality of benefit programs to ensure effectiveness and compliance.
• Design, plan, and execute wellness and well-being initiatives to support employees' physical, mental, and financial health.
• Collaborate with internal teams and external partners to organize wellness campaigns, health check-ups, and vaccination programs.
• Ensure compensation and benefits practices comply with company policies, labor laws, and related regulations.
• Prepare periodic reports and analyses on compensation and benefits trends, utilization, and cost management.
• Job Qualifications.
• Master's or Bachelor's degree in Human Resources, Political Science, Psychology, Business Administration, or related field.
• Minimum 5 years of experience in compensation and benefits, with solid exposure to benefits administration and wellness programs.
• Strong analytical, problem-solving, and vendor management skills.
• Knowledge of insurance and benefit practices, compensation structures, and relevant labor laws.
• Excellent communication and interpersonal skills, with a strong service mindset.
• Proficient in Microsoft Office and HRIS applications.
• Working well either as a team player or an independent agent when required.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Problem Solving, Procurement, Nutrition, Power BI, Backbone, SQL, English

ประเภทงาน:

งานประจำ

• Strategic Planning & Budget Management.
• Define and lead the overall Digitalization Roadmap for the manufacturing site, ensuring alignment with global corporate strategies.
• Formulate and manage the annual budget for digitalization projects, ensuring optimal resource allocation and ROI tracking.
• Oversee the full project lifecycle from requirement gathering and conceptual design to implementation and scaling.
• Tool Development & Data Analytics (Power BI Focus).
• Design, develop, and maintain advanced digital tools and dashboards, primarily leveraging Power BI, to drive real-time visibility into manufacturing KPIs.
• Translate complex manufacturing requirements into scalable digital solutions that facilitate cost optimization and waste reduction.
• Ensure the "visibility of truth" by automating data collection to expose daily production issues promptly.
• System Stability & Cybersecurity.
• Guarantee the high availability and technical stability of all deployed digital tools within the manufacturing environment.
• Establish and enforce cybersecurity protocols for all manufacturing-led digital applications to protect intellectual property and operational integrity.
• Regularly audit tool performance and security to prevent downtime or data breaches.
• Capability Building & Digital Culture.
• Develop and lead internal capability-building programs to upskill the factory workforce in digital applications and data-driven decision-making.
• Act as a change agent, fostering a culture of innovation and digital literacy across all production departments.
• Stakeholder Management & Collaboration.
• Partner closely with internal customers (Production, Quality, Logistics) to understand pain points and deliver tailored digital support.
• Communicate project progress and technical roadmaps effectively to the Manufacturing Excellence Manager and senior site leadership.
• The experience we're looking for.
• Manufacturing Background: Solid experience in a manufacturing environment (5+ years preferred), with a deep understanding of production processes, workflows, and Lean Manufacturing principles.
• Power BI Expert: Professional-grade skills in Power BI (DAX, Power Query) are mandatory. Experience with SQL or other data management tools is highly valued.
• Bachelor's or Master's degree in Engineering, Computer Science, Data Analytics, or a related technical field.
• The skills for success.
• Language: Professional fluency in English is required as the working language.
• Leadership & Behavioral Competencies.
• Strong Leadership: Ability to lead cross-functional projects and inspire teams to adopt new ways of working.
• Communication & Collaboration: Exceptional ability to translate technical concepts into business language and collaborate across various levels of the organization.
• Challenge the Status Quo: A proactive mindset with the courage to challenge existing processes and propose transformative digital improvements.
• Project Management: Proven ability to manage budgets, timelines, and stakeholders in a high-pressure multinational environment.
• Analytical Mindset: Proven ability to transform "raw data" into "business stories" that lead to measurable improvements in cost or productivity.
• TPM / Lean manufacturing is preferred.
• Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• Stakeholders management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Excellent Communication Skills.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• o Be.
• Extraordinary.
• by Leading Collectively to Inspire transformational Creativity.
• o Create an.
• Open.
• environment by Balancing People and Client Experiences by Cultivating Trust.
• o Lead.
• Optimistically.
• by Championing Growth and Development to Mobilize the Enterprise.
• Mindshare.
• A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders better for people, planet, and business by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.
• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
• Lead account 'project manager' for the entire business accountable for achieving deadlines across all campaigns and deliverables.
• Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external.
• Started to build relationships with the key decision makers within the client and agency organisations.
• Proven yourself as a reliable point of contact for client stakeholders.
• To anticipate what is needed to stay on track to secure, grow and solidifying client relations, and to take actions appropriated.
• Demonstrates a deep understanding of the of different marketing channels including different roles, advantages, formats, potential partnerships, distribution.
• Quickly builds strong relationships with marketing channel owners and leverages these relationships to deliver the best outcomes for Mindshare and our clients.
• Demonstrates a high degree of numeracy and IT literacy in order to monitor and manipulate data to deliver the best outcomes for the business, e.g. forecasting, delivery against plan, conforming to share deals.
• Understand the implications for the business and communicates potential impact to clients and the Mindshare team.
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results.
• Understands what the client's business needs by understanding the history of the brand and what the client wants it to stand for. Understands the client's strategic intent and the implications for building the client's business.
• Communicates information and decisions with the full range of stakeholders involved in a project.
• Supports the development of others by expressing positive expectations towards their initiatives and giving constructive feedback.
• Under graduate degree in communication or media or business management (Post-graduate/masters preferred).
• At least 2 years in media planning experience or related field required.
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning.
• Familiar with the timelines, processes and needs of the implementation of all media.
• Knowledgeable about new approaches to and developments in tactical planning.
• Demonstrated critical thinking and problem solving.
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
• Ability to make decisions and use critical thinking.
• Knowledge and use of various research systems.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Job Description: AGENCY RECRUITMENT MANAGER.
• Agency Recruitment Manager.
• drives sustainable business growth by designing strategies to attract, select, and onboard high-quality insurance agents. They partner with agency leaders to build pipelines, optimize recruitment channels, and ensure new hires comply with regulatory and agency's direction.
• Core Responsibilities.
• Design and execute strategies to attract top-tier talent, including career-changers, entrepreneurs, and professional networks.
• Identify untapped talent segments and build a consistent pipeline of high-quality agent candidates.
• Monitor recruitment KPIs (e.g., number of recruits, pass rates, onboarding completion times) and analyze data to bridge performance gaps.
• Develop incentive programs and allocate recruitment budgets efficiently to maximize profitability.
• Coordinate with Agency Director and management team with cross-functional teams to deploy training and development initiatives.
• Ensure all recruitment activities, candidate selections, and licensing processes comply with regulatory requirements and company policies.
• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.
• Minimum 5 years of proven experience in agency development, talent acquisition, or life insurance sales management.
• Solid understanding of life insurance products, agency business models, and local financial service regulations.
• Excellent communication, networking, negotiation, and AI data-driven analytical skills.
• Prudential is an equal opportunity employer.
• We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with.
• individual physical or mental health requirements.

ทักษะ:

Quality Assurance, Social media, CPA, English, Thai

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be.
• Extraordinary.
• by.
• Leading Collectively.
• to.
• Inspire transformational Creativity.
• Create an.
• Open.
• environment by.
• Balancing People and Client Experiences.
• by.
• Cultivating Trust.
• Lead.
• Optimistically.
• by.
• Championing Growth.
• and Development.
• to.
• Mobilize the Enterprise.
• Job Summary: Your Digital Launchpad: Social Media Solutions Champion!.
• Ready to kickstart your career in digital media? We're seeking.
• sharp, early-career digital talent.
• for a pivotal.
• Solutions Social Buyer opportunity within our growing team.
• This position is.
• 100% focused on hands-on social media buying.
• for our clients. You'll become a champion activating and optimizing paid campaigns across Meta (Facebook, Instagram) and TikTok, ensuring our social media solutions drive maximum impact.
• This is a.
• great opportunity.
• to master social media operations from day one. While focused on social, this role offers a clear path for.
• future career development, including programmatic trading.
• If you're proactive, detail-oriented, and eager to make a significant impact, grow your career with us at WPP Media Solutions!.
• Key Responsibilities: Drive Social Performance.
• Fully execute paid social media campaigns on Meta and TikTok (setup, targeting, creative, daily budget/pacing).
• Monitor performance, identify trends, and implement real-time adjustments to boost results (e.g., ROAS, CPA, CTR).
• Generate clear reports, translating data into actionable insights for internal teams.
• Stay updated on platform features/best practices, testing new opportunities for superior.
• social solutions.
• Ensure accuracy in setup, tracking, and adherence to brand safety guidelines.
• Work with Programmatic, Client Services, and Strategy teams for integrated solutions.
• Successfully complete all training and onboarding for Meta and TikTok platforms.
• Independently set up campaigns accurately and on time.
• Demonstrate a clear understanding of basic campaign optimization techniques.
• Contribute effectively to daily budget pacing and management.
• Consistently achieve and exceed client campaign KPIs and performance targets.
• Proactively identify and implement optimization strategies without constant supervision.
• Generate clear, insightful, and professional performance reports.
• Actively contribute to internal discussions on social media best practices and new platform features.
• Become a recognized internal expert for Meta and TikTok operational best practices.
• Proactively identify and test innovative opportunities and new ad formats to drive superior results.
• Contribute strategic input for social campaigns, integrating with broader media strategies.
• May assist in guiding and sharing knowledge with junior team members.
• Bachelor's degree in marketing, Advertising, Communications, or related field (or equivalent experience).
• Strong, real interest in digital advertising and social media.
• Basic to intermediate understanding of Meta Ads Manager and TikTok Ads Manager.
• Able to interpret data and turn insights into action.
• Exceptional organizational skills and a careful eye for accuracy.
• Excellent verbal and written communication skills in Thai are vital for clearly explaining performance, and proficiency in English communication is also essential.
• A self-starter keen to master new technologies and best practices.
• Any hands-on experience buying/optimizing campaigns on social platforms.
• Ambitious, innovative, with a fresh perspective.
• Relevant social media advertising certifications (e.g., Meta Blueprint, TikTok Academy).
• Beneficial for future career development within our integrated solutions team.
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.

ทักษะ:

Project Management, eCommerce

ประเภทงาน:

งานประจำ

• WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
• WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their ...
• For more information, visit.
• wppmedia.com.
• About WPP Media.
• WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
• WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.
• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Role Description.
• The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams.
• This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams. This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives.
• Job Responsibilities.
• Champion the adoption of WPP Commerce across existing and new business.
• Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client's business objectives.
• Support the integration between commerce and brand media to develop end-to-end media strategy for clients.
• Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics.
• Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks.
• Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, etc.), other retail partners (Grab etc.).
• Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans.
• Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.
• Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives.
• Consult with agencies and clients, translating business briefs into actionable retail media strategies.
• Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies.
• Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI.
• Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients.
• Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying.
• Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge.
• Develop and run training program to raise group capability across key Commerce capability.
• Commercial.
• Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects.
• Provide accountability across the assigned Group for commercial outcomes of all projects, products and services.
• To report against the business growth targets, working closely with the client and market leads to deliver them.
• What it takes to be successful.
• Expert knowledge on the Retail landscape and relevant topics within the industry.
• Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions.
• Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen.
• High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals.
• Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much.
• Experienced trainer, having worked with marketing teams to deliver learning & development programs.
• Strong data & tech partner management capabilities, with established relationships in place with key partners.
• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities.
• Ability to work in a matrix organisation, managing complexity and challenges.
• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently.
• Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions.
• 10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management.
• Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Google, Meta, Tiktok shop etc.).
• Life at WPP Media & Benefits.
• Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Please read our.
• Privacy Notice.
• for more information on how we process the information you provide.