Filter Jobs

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Business Development, Recruitment, Tableau, YouTube, SQL, English

Job type:

Full-time

• This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.).
• Strategy.
• Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape.
• Analytics.
• Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance.
• Cross-functional projects.
• Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives.
• Performance management.
• Maintain and optimize a performance management system for the department, including a large team of account managers.
• Data & tools.
• Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making.
• Performance reporting.
• Preparing updates on business performance, proposals, and recommendations to senior management.
• Pricing Experiments.
• Optimize pricing strategy and make decisions based on A/B experiments.
• This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics.
• 3+ years and above of total experience.
• with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields.
• Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations.
• Growth mindset and excited to work on a variety of functional areas.
• Entrepreneurial and not afraid to be hands-on on the work.
• Experience working in a fast-paced and high growth environment.
• Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders.
• Ability to write in SQL a plus, or willingness to learn.
• Ability to use Tableau a plus, or willingness to learn.
• Bachelor's degree in Statistics, Computer Science, Economics, Mathematics a plus.
• Analytics.
• LI-DN2.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Recruitment, Assembly, YouTube, English

Job type:

Full-time

• This role is based in Bangkok; relocation support will be provided.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Quantitative Analysis, Microsoft SQL Server, Data Analysis, Recruitment, eCommerce

Job type:

Full-time

• Own and evolve pricing strategies and optimization for B2B partner channels.
• Build and lead experimentation roadmaps, including test design, success measures, decision frameworks, and post-test actions.
• Evaluate pricing and growth opportunities through structured analysis, including elasticity, incrementality, cannibalization, and scenario modeling where relevant.
• Act as a trusted advisor to senior internal and external stakeholders; surface trade-offs, align priorities, and drive decisions to closure; Coordinate cross-functional execution across Commercial, Product, Data Science, Marketing, and operations teams.
• Turn complex findings into concise executive narratives, recommendations, and decision-ready materials; Manage strategic partner and vendor interactions when required, including presentations, working sessions, and follow-ups.
• What you'll bring.
• Experience applying quantitative analysis to commercial decisions in technology, e-commerce, travel, management consulting, internal strategy, or pricing.
• Strong business judgment and structured problem-solving skills, with the ability to frame ambiguous questions, evaluate trade-offs, and recommend a path forward.
• Exceptional stakeholder management and communication skills, including the ability to influence without authority and build alignment across functions, seniority levels, and geographies.
• Fluency with data and analytical tools, including advanced SQL; experience with visualization tools such as Tableau or an equivalent platform.
• Practical experience designing or interpreting controlled experiments and translating results into decisions.
• A high-ownership, bias-for-action mindset and comfort operating in a fast-paced, test-and-learn environment.
• A bachelor's degree in a quantitative, business, or related field, or equivalent practical experience.
• It's a plus if you have.
• A background in using quantitative data for decision making within tech, ecommerce, management consulting, internal strategy, or pricing initiatives.
• Experience building decision frameworks or analytical tools that are used repeatedly in live business decisions.
• Working knowledge of Python or R for modeling and scalable analysis.
• What success looks like.
• Become a trusted advisor whose recommendations are clear, rigorous, and commercially grounded.
• Turn pricing insights and experiments into decisions and coordinated execution.
• Build alignment across stakeholders, functions, and markets.
• Develop repeatable approaches that can scale across partners.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Quantitative Analysis, Digital Marketing, Tableau, SQL, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Get to Know our.
• The New Activities marketing Team of Agoda leads the marketing for new products such as flights, activities and trips.
• The team is looking for an Analyst to help us scale up our new business for Activities, improve our targeting and execute on ideas reaching millions of customers and driving a significant share of Agoda's overall performance.
• In this Role, you'll get.
• Learn: Boost your efficiency and grasp marketing.
• tactics to enable the growth.
• Add Value: Accelerate our innovation by launching and testing ideas, multiplying team success.
• Test: Validate your ideas with A/B testing, shaping our communication strategy. Every idea, including yours, is vital.
• Seeking dedicated and self-motivated individuals ready to make an impact: Expect a dynamic and rewarding environment where commitment and a drive to excel are essential. You'll embark on an enriching journey, gaining invaluable skills, albeit in a demanding yet stimulating setting.
• Embrace the potential for personal and professional growth: We invest in long-term development, offering diverse career paths including transition into other functions such as supply, partnerships etc.
• driven by your competencies and aspirations.
• Join us in our pursuit of innovation and excellence: At Agoda, settling is not an option. We advocate for perpetual enhancement, equipping you with the skills to critically assess performance, analyze data, ideate, and empirically test your initiatives, propelling both your growth and ours.
• What you'll Need to.
• Bachelor's Degree or higher from top university.
• Committed to delivering on promises, showing determination to meet goals.
• Eager to learn and improve: Strive for efficiency, not just execution.
• Basic understanding of statistics required.
• High degree of ownership.
• Exposure in quantitative analysis: Advanced Excel skills required,.
• SQL and Tableau knowledge advantageous.
• Ability to communicate fluently and confidently in English.
• It's Great if you.
• Experience with Digital Marketing / Campaign Execution.
• Proficiency in SQL and Tableau.
• STRA#ANLS#MRKT#3#LI-TR2.

Skills:

Microsoft SQL Server, Digital Marketing, Data Analysis, Recruitment, Leadership Skill

Job type:

Full-time

• Data analysis: Analyze massive amounts of data generated in experiments, build dashboards and make actionable recommendations.
• Pricing: Experiment with different pricing frameworks across channels to grow the business.
• Performance marketing: Scale our performance marketing channels (e.g., metasearch, ads etc.).
• Strategy: Work with cross-functional stakeholders to arrive at investment plan for markets and channels.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently and succinctly in English.
• Good numerical reasoning skills.
• Strong problem-solving skills.
• Proficiency in Excel and SQL.
• Intellectual curiosity.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau.
• Experience in digital marketing.
• Experience in travel sector (specifically flights).
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Full Stack

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux.
• As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences.
• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team.
• Solid experience in front-end development using Typescript, React, and Redux.
• Strong leadership and mentoring skills, with the ability to guide and inspire a team.
• Excellent collaboration and communication skills, working effectively with cross-functional teams.
• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala.
• Familiarity with Agile development methodologies.
• bangkok.
• LI-Hybrid.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Agile Development, Architecture, Recruitment, Automation, Kubernetes

Job type:

Full-time

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Toronto.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Digital Marketing, Data Analysis, Recruitment, Tableau, YouTube, Python, SQL, SAS, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Get to Know our.
• The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
• In this Role, you'll get.
• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• What you'll Need to.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently in English.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity.
• It's Great if you.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL.
• Experience in digital marketing.
• Academic research experience.
• STRA#ANLS#MRKT#3#LI-TR2.
• Bengaluru.
• data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Software Development, Financial Reporting, Agile Development, Architecture, Recruitment, Kubernetes, Big Data, YouTube, Kotlin, Hadoop, Apache, Kafka, Scala, Scrum, Java, SQL, C#, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second.
• response.
• times and a mesh of supplier payment options like virtual credit cards. It.
• s a hot field and the perfect mix of data engineering and backend engineering.
• The Opportunity.
• In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.
• In This Role, You'll Get to.
• Think and own the full life cycle of our products, not just a single piece of code - from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring.
• Design, develop and maintain platforms and data pipelines across fintech.
• Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape.
• Write great code and help others write great code - mentor people in your team and wider.
• Collaborate with other teams and departments.
• Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn't just managing tasks but inspiring innovation and driving vision into reality.
• Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals.
• Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent.
• What You'll Need to Succeed.
• 10+ years.
• of experience with strong proficiency in.
• Java, Kotlin, Scala, or C#.
• with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture.
• Thinks in systems: their edge cases, failure modes, and life cycles.
• Uses a metrics driven approach and can make informed decisions using data.
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills.
• Experience with Scrum/Agile development methodologies.
• Excellent verbal and written English communication skills.
• Experience with operational excellence and a deep understanding of metrics, alarms and dashboards.
• It's Great If You Have.
• Experience working in a modern FinTech or Payments organization.
• Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments.
• Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, RabbitMQ).
• Core engineering infrastructure tools like GitLab for source control and Continuous Integration, Kubernetes.
• Experience developing, maintaining and debugging large-scale distributed systems.
• Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved.
• This position is based in Bangkok, Thailand. (Relocation package is provided).
• Bengaluru.
• SaoPaulo.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Business Development, Recruitment, Tableau, YouTube, SQL, English

Job type:

Full-time

• This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.).
• Strategy.
• Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape.
• Analytics.
• Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance.
• Cross-functional projects.
• Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives.
• Performance management.
• Maintain and optimize a performance management system for the department, including a large team of account managers.
• Data & tools.
• Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making.
• Performance reporting.
• Preparing updates on business performance, proposals, and recommendations to senior management.
• Pricing Experiments.
• Optimize pricing strategy and make decisions based on A/B experiments.
• This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics.
• 3+ years and above of total experience.
• with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields.
• Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations.
• Growth mindset and excited to work on a variety of functional areas.
• Entrepreneurial and not afraid to be hands-on on the work.
• Experience working in a fast-paced and high growth environment.
• Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders.
• Ability to write in SQL a plus, or willingness to learn.
• Ability to use Tableau a plus, or willingness to learn.
• Bachelor's degree in Statistics, Computer Science, Economics, Mathematics a plus.
• Analytics.
• LI-DN2.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Korean

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• This role is Bangkok Based. (Relocation Provided).
• We are looking for a Korean Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment!.
• Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters.
• Collaborate closely with internal teams and vendors to meet deadlines and quality expectations.
• Maintain localization assets such as style guides, glossaries, and translation memories.
• Support urgent translation requests as needed.
• Conduct product reviews for inconsistencies and localization issues.
• Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90%.
• Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process.
• Improve AI prompt engineering to generate better translation output for the Korean markets.
• Support research and content experimentation to improve content performance and user engagement.
• Participate in training initiatives related to specific ownership areas led by other Language Experts.
• Provide cultural and linguistic guidance for the Korean markets.
• Promote localization best practices by participating in translation quality audits and benchmarking activities.
• Native-level fluency in Korean, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style.
• Bachelor's degree or higher in Linguistics, Translation, Korean Language, Literature, or a related field.
• Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms.
• Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Korean-speaking audiences.
• Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage.
• Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
• Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content.
• Bangkok.
• Seoul City.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Financial Reporting, Architecture, Recruitment, Automation, Kubernetes

Job type:

Full-time

• Shape the technical direction, architecture strategy, and long-term roadmap for Agoda's Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals.
• Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda's global scale, with the key starting focus being the Tax platform.
• Design end-to-end solutions across internal systems, tax engines, APIs, data flows, ...
• Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components.
• Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness.
• Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively.
• Analyze Agoda's current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state.
• Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery.
• Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms.
• Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership.
• Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology.
• Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design.
• 10+ years of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems.
• 3+ years of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms.
• Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability.
• Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains.
• Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale.
• Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans.
• Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders.
• Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority.
• Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization.
• Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models.
• Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions.
• Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points.
• Familiarity with event-driven architecture, streaming, or middleware integration technologies.
• Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures.
• Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls.
• Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams.
• Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments.
• Bengaluru.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Microsoft SQL Server, Digital Marketing, Data Analysis, Recruitment, Leadership Skill

Job type:

Full-time

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science).
• Ability to communicate fluently in English.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL.
• Experience in digital marketing.
• Academic research experience.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Public Relations, Procurement, Recruitment, YouTube, English

Job type:

Full-time

• This role is based in Bangkok, with relocation and work visa provided for those who aren't yet based in-market.
• No full-remote options.
• Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO).
• Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations.
• Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda. With a small team you will help develop junior team members coaching and mentoring.
• Actively engage with Agoda senior management at a C-suite level.
• Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes. You will be the "go to person" for the Supply team and will dovetail your priorities with their priorities and strategy.
• Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives.
• For Supply stakeholders - lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart, innovative and P&L focused solutions. Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation.
• As a true business partner, to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel.
• Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level.
• Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance - with a lens on efficiency and innovation.
• Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply.
• Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies, initiatives and innovation. You will work across the Agoda legal team driving collaboration, efficiencies and a deep level of cross team engagement.
• 12+ years post qualified experience with a high level of impact.
• Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams. High level of commercial awareness and business acumen.
• Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals.
• 1st class communication (verbal and written) and organization skills with high level of English proficiency. Exceptional legal drafting skills.
• Experience in negotiating and influencing high complexity and risk matters externally (including government authorities).
• Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner. A passion to drive efficiencies and process improvement - including the use of Gen AI.
• Qualified lawyer/attorney with current entitlement to practice. Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience.
• History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities, are simple, avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders.
• Deep experience in dealing with general commercial contracting matters, B2B relationships, procurement and disputes - ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division.
• Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization. Create innovative solutions that take account of risk appetite and business goals.
• Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration, consistency and alignment of operational practices.
• Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements.
• Aligned with the Agoda values and in particular Legal Teams "Values in Action".
• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment.
• Experience with travel industry/technology.
• Ability to forge trusted relationships with colleagues around the world.
• LI-DN2.
• berlin.
• Sydney York.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Business Development, Recruitment, Tableau, YouTube, SQL, English

Job type:

Full-time

• This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.).
• Strategy.
• Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape.
• Analytics.
• Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance.
• Cross-functional projects.
• Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives.
• Performance management.
• Maintain and optimize a performance management system for the department, including a large team of account managers.
• Data & tools.
• Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making.
• Performance reporting.
• Preparing updates on business performance, proposals, and recommendations to senior management.
• Pricing Experiments.
• Optimize pricing strategy and make decisions based on A/B experiments.
• This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics.
• 5+ years and above of total experience.
• with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields.
• Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations.
• Growth mindset and excited to work on a variety of functional areas.
• Entrepreneurial and not afraid to be hands-on on the work.
• Experience working in a fast-paced and high growth environment.
• Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders.
• Ability to write in SQL a plus, or willingness to learn.
• Ability to use Tableau a plus, or willingness to learn.
• Bachelor's degree in Statistics, Computer Science, Economics, Mathematics a plus.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Recruitment, Automation, Sharepoint, Assembly, YouTube, English, Thai

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.
• The Opportunity.
• Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role.
• The Global Mobility Coordinator will play a critical role in building and delivering an improved employee experience for our new hires and internal transfers that relocate globally. Over time, we expect the successful candidate's role to grow and incorporate other core employee lifecycle activities such as new hire activities.
• In This Role, You'll Get To.
• Manage the day-to-day administration of the global mobility team.
• Assist with business visas, coordinate with employee and immigration vendors for business visa application.
• Support the Visa team with any business travel requests including document preparation, document review, and drafting of business travel letters, up until visa completion.
• Assist with renewal cases for the expat population for Agoda worldwide with a particular focus on Malaysia;.
• Assist with updating data into our internal systems to ensure that all data is accurate and be able to track for renewal.
• Assist the team with administrative tasks eg. updating our internal case lists and trackers, use of SharePoint and Workday platforms, invoicing, etc.
• Assist in remote work and tax coordination, liaise with employees and stakeholders for remote work requests respond to email queries, and collect tax data as required.
• Assist the team on projects.
• Any other mobility matters as required.
• What You Will Need To Succeed.
• Bachelor degree qualification. Fresh graduates are welcome.
• Basic knowledge on MS Office, Excel and automation.
• Language: Fluent in English and Thai.
• Strong interpersonal and customer service skills are essential for this role.
• Detail oriented.
• Having a solid work ethic and self-starter attitude is essential for this role.
• Self-motivated with ability to prioritize workloads.
• Strong planning and organizational ability.
• Good team player.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

DevOps

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Data department oversees all of Agoda's data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company's culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.
• The DevOps Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on - technically excellent, with solid engineering principles - and exhibits strong leadership and people development skills.
• DevOps Engineering team is tasked with creating automation into the Software Development Lifecycle concerning all Agoda's R&D. The team is responsible for maintaining all central Dev-related tooling chain and develop internal tools/Web Portals in order to increase development efficiency and security. The impact of this engineering team affects all development in Agoda.
• Be hands on - it's one of the job's fundamental tasks, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their DevOps engineers.
• Maintain CI/CD best practices and automating security testing at the speed of DevOps at a very large scale (~1M pipelines a month).
• Maintain all central Dev-related systems for source control, CI, Service Discovery, and more.
• Bridging the gap between Development and Operations.
• Full-stack development for internal portals and tooling.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Experience managing an Agile scrum team.
• Great coding skills in a modern programming language (preferably Python/Go).
• Knowledge of Development ecosystem tooling: Git/CI/Docker/Kubernetes.
• Experience with Configuration Management tools (preferably Ansible).
• Experience coding a Full Stack application (preferably with React.js and Go).
• Experience working with Container orchestration (preferably Kubernetes).
• Experience with Hashicorp tools (Consul / Vault).
• Experience with both SQL/NoSQL databses (PostgreSQL, Elastic, MSSQL).
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Project Management, Recruitment, YouTube, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda's Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.
• The Global Privacy environment is changing at a speed never seen before and while this poses a significant challenge for global businesses such as ours to keep up with the laws, it also presents a great opportunity for you to be a part of a global data privacy team directly contributing to build the trust of our users, employees, and partners at Agoda.
• As a Data Privacy Analyst, you will support Agoda's Privacy Advisory function by helping the team provide timely, well-organized privacy legal advice across the business, while also keeping the engine room of the advisory practice running smoothly - from knowledge management to performance metrics. You will work closely with a world class privacy team comprising of subject matter experts, security professionals and technology teams in a global work environment.
• Conduct fact-finding for privacy advisory queries - gathering relevant business context, prior guidance and documentation to facilitate efficient legal assessment of requests.
• Provide support on privacy advisory matters, including drafting initial reviews and assessments under guidance.
• Support training and awareness initiatives and regulatory change management initiatives.
• Actively manage the privacy advisory repository from end-to-end.
• Establish, review & improve privacy policies, standards, and procedures.
• Identify & manage privacy risks associated with 3rd parties.
• Upkeep, maintain and improve privacy controls.
• Improve privacy team's efficiencies using data analytics (Metrics, Key Risk Indicators, Dashboards, Trend analysis).
• Provide project management support for specific privacy projects.
• A genuine interest in data privacy and/or technology law.
• 1-2 years' experience in Legal, Governance, Risk or Compliance disciplines.
• Excellent organizational skills and attention to detail.
• Great written and verbal communication skills.
• Well versed with MS Office suite.
• Willingness to go the extra mile to get the job done including routine and, administrative, tasks.
• Curiosity & willingness to explore privacy concepts and ask questions.
• Proficient in English.
• Basic understanding of privacy concepts or laws (GDPR, PDPA, etc).
• Experience with data/metrics tracking (Excel, dashboards, etc.).
• Prior exposure to legal document or template management.
• Ability to execute at pace and multi-task in an agile environment.
• A dynamic role in a fast-growing team of a reputable global company.
• Working in an international environment.
• Great opportunities for further development in data privacy, cybersecurity and artificial intelligence.
• Working in a team of flexibly minded and highly skilled professionals.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.