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Experience:

2 years required

Skills:

Automation, Software Testing, Assurance

Job type:

Full-time

• Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
• MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle s global events and CX insight reports (e.g., CX Imperatives).
• Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
• Event Support: Assist with CX event coordination and lead capture initiatives.
• Client Engagement & Solution Pitching CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
• Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
• Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
• Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members.
• Sales Operations & Legal Coordination Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
• Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
• CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
• Reporting: Compile weekly/monthly pipeline summaries and lead status reports.
• Qualifications Bachelor s degree in business, Marketing, Communications, or related field.
• 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
• Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
• Strong verbal and written skills in English and Thai.
• A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
• High attention to detail regarding legal documents and internal administrative workflows.
• Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent

Experience:

1 year required

Job type:

Full-time

• Create, update, and maintain SOPs, playbooks, guidelines, and FAQs.
• Translate operational workflows into clear, structured documentation.
• Review existing SOPs to identify gaps, inefficiencies, or outdated logic.
• Apply critical and logical thinking to improve processes and documentation quality.
• Collaborate with operations and cross-functional teams to capture process changes.
• Maintain knowledge repositories and ensure version control and documentation standards.
• Good attention to detail and Comfortable with documentation tools (Google Docs, etc.).
• Strong written communication and structured thinking skills.
• 0-1 year of experience; fresh graduates are welcome.

Experience:

3 years required

Skills:

Compliance, YouTube, SEO, English

Job type:

Full-time

• Localize and execute brand positioning strategy for Thai consumers behavior, cultural nuances, and insurance awareness levels.
• Define content pillars, brand messaging, and storytelling frameworks for both B2C and partner/agent audiences.
• Coordinate ATL/BTL campaigns, including PR, on-ground, and partnerships.
• Collaborate with local PR and creative agencies for execution.
• Plan and run influencer/KOL campaigns aligned with product priorities.
• Audience & Insight Research.
• Deeply understand Thai customer segments motorbike riders, urban millennials, families, health-conscious groups, and insurance-averse customers.
• Analyze behavioural data, search trends, social conversations, and competitive content.
• Use insights to craft angles that address trust concerns, claims anxiety, and product complexity.
• Cross-functional Collaboration.
• Work with regional team to align on product, campaign, and reporting roadmap.
• Act as the bridge between regional marketing team and local execution.
• Provide local insights to improve messaging, creative, and media targeting.
• 3-5 years experience in content strategy, content marketing, copywriting, or brand communications.
• Experience in insurance, fintech, financial services, comparison platforms, or regulated industries is a strong advantage.
• Familiarity with creative production, influencer outreach, or local event execution.
• Strong understanding of full-funnel marketing and user journey metrics.
• Excellent communication skills in Thai and English.
• Hands-on attitude, flexible, and comfortable working with agencies and central teams.
• Familiarity with Thai consumer behavior and cultural nuances.
• Prior experience in tech, insurance, fintech, or e-commerce preferred.

Experience:

3 years required

Skills:

Copywriting

Job type:

Full-time

• Department: Creative.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Plan and execute 360 promotional campaigns for concerts, festivals, and entertainment shows, working closely with Art Directors and creative teams.
• Create mock-ups and presentation materials to visualize campaign ideas for clients and internal teams.
• Craft compelling copy and creative concepts that engage audiences across multiple channels.
• Manage production processes and coordinate with internal and external teams to ensure smooth execution within timeline, quality, and budget.
• Develop and implement customized promotion plans based on client requirements.
• Bachelor s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in campaign management, copywriting, or content creation in advertising, entertainment, or similar creative industries.
• Strong writing skills with the ability to turn ideas into clear, engaging messages.
• Solid understanding of lifestyle and cultural trends with a genuine passion for music, concerts, and live shows.
• Proven ability to manage budgets, multitask, and deliver under deadlines.
• Excellent communication and collaboration skills.
• ประสบการณ์ 5 ปีขึ้นไป.
• จำนวน 1 อัตรา.