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Skills:

Quality Assurance, Assurance, Data Analysis

Job type:

Full-time

• Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
• Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous pr ...
• Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM).
• Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.
• Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams.
• Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.
• Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy.
• Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.
• Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks.
• Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.
• Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied.
• This is estimated to take up around 20% of total monthly output deliverables.
• This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
• Minimum Qualification(s) 1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment. 2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation.
• High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment. 3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases. 4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.
• Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality. 6. Fluency in Thai is required for interacting with local content and stakeholders, plus fluency in English as the primary working language.
• Preferred Qualification(s) 1. Experience working in fast-paced, high-volume operational environments 2. Strong attention to detail with ability to follow structured frameworks and guidelines.

Job type:

Full-time

• Location: Bangkok, Thailand (Onsite).
• About the Role.
• Join Accenture s Consulting team to help drive large-scale finance transformation initiatives across Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and General Ledger (GL) functions. In this role, you will lead change management and training activities that support successful business adoption, ensuring employees, stakeholders, and leadership teams are prepared for new ways of working and technolog ...
• You will collaborate with cross-functional teams to design, execute, and measure change interventions that accelerate transformation outcomes and enable sustainable business value.
• Develop and execute change management strategies that support finance transformation initiatives across AP, AR, Cash Management, and GL processes.
• Design and deliver training programs, workshops, and learning materials to build user readiness and adoption.
• Conduct stakeholder analysis and engagement activities to identify risks, opportunities, and change impacts.
• Create and implement communication plans that keep stakeholders informed, aligned, and engaged throughout the transformation journey.
• Monitor adoption metrics, training effectiveness, and organizational readiness, recommending corrective actions where required.
• Facilitate workshops, focus groups, and feedback sessions to gather insights and improve change outcomes.
• Collaborate with project leadership and business stakeholders to align change initiatives with strategic objectives.
• Prepare regular progress reports and provide recommendations to support successful implementation and long-term sustainability.
• Bachelor s degree in Business, Human Resources, Organizational Development, Communications, Finance, or a related field.
• Experience in change management, organizational transformation, training delivery, or business transformation programs.
• Strong understanding of change management methodologies and best practices.
• Experience developing and facilitating training sessions, workshops, and stakeholder engagement activities.
• Ability to manage multiple stakeholder groups and build strong working relationships across all organizational levels.
• Strong analytical and problem-solving skills with the ability to interpret data and measure business adoption.
• Excellent communication, presentation, and collaboration skills.
• Preferred Qualifications.
• Experience supporting ERP, finance transformation, or digital transformation programs.
• Knowledge of finance processes including Accounts Payable, Accounts Receivable, Cash Management, and General Ledger.
• Experience with change analytics, journey management, and organizational strategy initiatives.
• Professional certifications in Change Management, Organizational Development, or Project Management.
• Experience working in complex, multi-stakeholder environments.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Job type:

Full-time

• Bangkok, Thailand (Onsite).
• About the Role.
• Accenture is seeking a Change & Training Analyst - Supply Chain to support a large-scale supply chain transformation program. This role focuses on driving organizational change, stakeholder engagement, training delivery, and user adoption activities to help business teams successfully transition to new processes and technologies.
• You will work closely with business leaders, functional teams, and end users to ensure change initiatives are effectively planned, communicated, and embedded into day-to-day operations.
• Support the development and execution of change management and training strategies for supply chain transformation initiatives.
• Conduct change impact assessments and stakeholder analyses to identify adoption risks and mitigation actions.
• Design, develop, and deliver training materials, user guides, job aids, communications, and end-user learning sessions.
• Facilitate workshops, training sessions, and stakeholder engagement activities to build awareness and readiness for change.
• Collaborate with supply chain, technology, and project teams to align change and training activities with project objectives and timelines.
• Monitor adoption, readiness, and learning effectiveness metrics, providing recommendations for continuous improvement.
• Support the management of change-related issues, risks, and dependencies, escalating concerns when appropriate.
• Contribute to communication planning and execution to ensure consistent and effective messaging across stakeholder groups.
• Bachelor s degree in Supply Chain Management, Business Administration, Human Resources, Organizational Development, or a related discipline.
• Approximately 2-4 years of experience in Change Management, Organizational Change, Learning & Development, Training, or business transformation programs.
• Experience supporting ERP, digital transformation, or business process improvement initiatives.
• Understanding of supply chain processes, including demand planning, inventory management, logistics, procurement, or order fulfillment.
• Strong communication, presentation, facilitation, and stakeholder management skills.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Professional proficiency in Thai and good working proficiency in English, as the role involves regular communication with local and regional stakeholders.
• Preferred Qualifications.
• Experience supporting SAP S/4HANA or other ERP implementation programs.
• Knowledge of change management methodologies, frameworks, and best practices.
• Experience creating instructor-led training, e-learning content, and end-user documentation.
• Familiarity with change readiness assessments, adoption tracking, and stakeholder engagement planning.
• Relevant certifications in Change Management, Learning & Development, or Project Management are advantageous.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Skills:

Compliance

Job type:

Full-time

• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวกับซอฟต์แวร์.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
• ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
• พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
• สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
• ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบบัญชี ระบบขาย หรือระบบ software อื่นๆ อย่างน้อย 5 ปี.
• มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
• สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
• Contact Information K. Nanchanok Ratsamesuntarangkul
• Email: nanchanok.r @thaibev.com
• Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
• MRT QSNCC Station Exit 1.

Job type:

Full-time

• Sourcing of new Creator Network to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Network and building a strong pipeline with high onboarding conversion rate. Livestreaming Creator Network with strong experience is the top priority while Intermediate/Advance Creator Network are preferred as compared to Novice Creator Network.
• Designing the development of Creator Network growth plans by assigning key tasks for Creator Network to complete and providing support via resource allocation (visibili ...
• Providing education/training by creating workshops to Creators Network and ensure they are well-versed in internal rules and regulations per vertical.
• Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.
• Providing policy and account support to Creator Network in ban/unban issues.
• Minimum QualificationsBachelor's degree or above.
• 3 years' experience in content, marketing or partnerships roles in tech & media industry.
• Strong analytical skills and data-driven.
• Good communications and interpersonal skills, able to work in an international and diverse environment.
• Preferred QualificationsCandidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
• Experience in building and managing a team from scratch is preferred.
• Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Finance, Accounting, Risk Management

Job type:

Full-time

• Serve as the Compliance SME for Environmental & Climate (E&C) and IECC matters, while providing guidance on other applicable regulatory requirements issued by the BOT, SEC, SET, OIC, NCB, and relevant authorities.
• Provide regulatory advisory and regulatory change support to ensure effective implementation of E&C/IECC and other regulatory requirements across the Bank and Group Companies.
• Support business units by providing regulatory updates, advice, and liaising with re ...
• Conduct compliance monitoring and risk oversight in E&C/IECC and other assigned regulatory areas, identify compliance gaps and emerging risks, and oversee remediation actions.
• Support regulatory engagement, governance reporting, training, and communication to promote regulatory awareness and strengthen the Bank's compliance culture.
• Master's degree in Business Administration, Finance, Law, Accounting.
• Experience in compliance for banks for at least 10 years.
• Experience in compliance team management for at least 5 years.
• Experience in managing relationship with regulators.
• Laws and regulations governing financial institutions, including requirements issued by the BOT, SEC, SET, OIC, and NCB.
• Environmental & Climate (E&C), sustainability, and climate risk management principles, including the BOT's IECC framework.
• Banking products, services, and business operations.
• Compliance risk management, regulatory change management, and compliance monitoring disciplines.
• Understanding of governance, risk management, and internal control frameworks.
• Strong analytical, communication, stakeholder management, and influencing skills..

Skills:

Assurance, Compliance, Fast Learner, English

Job type:

Full-time

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Flowaccount

Job type:

Full-time

• วางระบบบัญชี การเงิน และระบบการควบคุมภายในของบริษัท รวมถึงออกแบบกระบวนการทำงานที่เกี่ยวข้องกับโครงการชุมชนเข้มแข็ง ครอบคลุมเครือข่ายชุมชน 928 แห่งทั่วประเทศ.
• กำหนดมาตรฐานการบันทึกบัญชี การจัดทำเอกสารทางการเงิน และการรายงานผล เพื่อให้ทุกชุมชนสามารถดำเนินงานได้อย่างถูกต้อง โปร่งใส และตรวจสอบได้.
• พัฒนาทักษะด้านบัญชี การเงิน ภาษี และการบริหารต้นทุนให้กับชุมชน ผู้ประกอบการรายย่อย และผู้เกี่ยวข้อง เพื่อยกระดับองค์ความรู้และศักยภาพในการบริหารธุรกิจ.
• จัดทำคู่มือ/ แนวปฏิบัติ (SOP) และหลักสูตรอบรมด้านบัญชีและการเงินสำหรับชุมชน รวมถึงประสานงานกับหน่วยงานภายนอก เช่น สำนักงานบัญชีคุณภาพ สถาบันการศึกษา และหน่วยงานภาครัฐ.
• ควบคุม ดูแล และให้คำ ปรึกษาเกี่ยวกับการเปิดบัญชีธนาคาร การบริหารเงินสด การรับ-จ่ายเงิน และการจัดการเอกสารทางการเงินของแต่ละชุมชน.
• ออกแบบโครงสร้างรหัสบัญชี (Chart of Accounts) ระบบรายงาน และการจัดหมวดหมู่รายได้-ค่าใช้จ่ายให้สอดคล้องกับลักษณะธุรกิจของแต่ละชุมชน.
• ดูแลการจัดทำงบการเงิน งบประมาณ การวิเคราะห์ผลการดำเนินงาน และรายงานทางการเงิน เพื่อใช้ในการบริหารและเสนอผู้บริหาร.
• วางระบบภาษีที่เกี่ยวข้อง เช่น VAT, ภาษีหัก ณ ที่จ่าย, ภาษีเงินได้นิติบุคคล และให้คำแนะนาด้านภาษีที่เหมาะสมกับรูปแบบธุรกิจชุมชน.
• ปิดบัญชีรายเดือนของแต่ละชุมชนได้อย่างถูกต้องและตรงเวลา พร้อมจัดทำงบการเงินรายเดือนเพื่อเสนอผู้บริหาร.
• ประสานงานกับหน่วยงานภายในและภายนอก เช่น ผู้สอบบัญชี ที่ปรึกษา สถาบันการเงิน และหน่วยงานกำกับดูแล เพื่อให้การดำเนินงานเป็นไปอย่างมีประสิทธิภาพ.
• สนับสนุนการใช้ระบบบัญชีดิจิทัล เช่น FlowAccount หรือระบบอื่นที่เหมาะสม เพื่อเพิ่มประสิทธิภาพและลดความซับซ้อนในการดำเนินงาน.
• ติดตาม ประเมินผล และปรับปรุงระบบบัญชีและการเงินอย่างต่อเนื่อง เพื่อรองรับการเติบโตของโครงการและความยั่งยืนของชุมชน.
• สนับสนุนผู้บริหารในการกำหนดนโยบายด้านการเงิน การบริหารต้นทุน และการสร้างความเข้มแข็งทางเศรษฐกิจให้กับชุมชนในระยะยาว.
• ปริญญาตรี/ ปริญญาโท ในสาขาบัญชี มีความเข้าใจในการดำเนินงานของกลุ่มบริษัท.
• มีประสบการณ์ด้านการทำบัญชี 5 ปีขึ้นไป.
• หากมีประสบการณ์ด้านการวางระบบภาษี/ การจัดทำ SOP/ การออกแบบโครงสร้างรหัสบัญชี/ ปิดบัญชีรายเดือน (Monthly Closing) ได้ด้วยตนเอง จะได้รับการพิจารณาเป็นพิเศษ.
• ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด ***.
• ติดต่อสอบถาม
• คุณนิชาภัทร เบอร์โทร 06-------024
• Email: nichaphat.p @thaibev.com
• สังกัดบริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
• สถานที่ปฏิบัติงาน อาคารแสงโสม (ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กทม.).

Skills:

English

Job type:

Full-time

• Bachelor s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism).
• Minimum of 2 years Training Experience in a BPO setting.
• Working experience with a premium account with either B2C or B2B is preferred.
• Knowledge on connected cars applications or any car-related process or CRM is an advantage.
• Knowledge on instructional design is an advantage.
• Usage of MS Office.
• Typing speed: 30 wpm.
• Language level- English (C2 to C1 Level).
• Facilitate a new hire class during pre-process and process training.
• Facilitate necessary or required annual upskilling or refreshers with existing resources.
• Create and facilitate knowledge tests with existing Specialists and Support group in Operations.
• Complete all training requirements based on the program s specifications.
• Coach new hire Specialists on their overall training and nesting performance.
• Conduct mock scenarios on all channels available.
• Govern the nesting process and complete deliverables on time.
• Assess new hire performance during Nesting and mitigate with appropriate actions when necessary.
• Conduct a Training Needs Analysis after 30 to 60 days of out-of-gate performance.
• Work with the Training Manager or Training Supervisor on needed adjustment in the Training Curriculum.
• Assist in creating and developing training materials when necessary.
• Follow all steps of BEST T&D.

Skills:

Legal, Safety Management, Microsoft Office

Job type:

Full-time

• Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
• Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
• Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
• Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
• Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
• Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
• Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
• Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
• Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
• Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
• Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
• Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
• Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Ability to adhere to timelines and deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
• Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
• We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

SAP, Finance, Accounting

Job type:

Full-time

• Provide SAP Logistics support and interface for FI and core systems.
• Analyze issues, identify root causes, and implement functional solutions.
• Leverage SAP expertise to resolve issues and identify improvements.
• Bachelor's degree in Finance, Accounting, Information Systems, or related field.
• 3-5 years of experience in SAP FI implementation and support.
• Hands-on experience in at least one full lifecycle SAP FI implementation.
• Proficiency in SAP FI module configuration.
• Knowledge of SAP CO and integration points with MM, SD, and PP.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Certifications: SAP FI certification is a plus.
• Other Requirements: Experience in S/4HANA is highly desirable.

Job type:

Full-time

• อายุ 25 - 35 ปี.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานที่เกี่ยวข้องกับผลิตภัณฑ์สินเชื่อตั้งแต่ 3 ปีขึ้นไป.
• มีวุฒิภาวะ มีความเป็นผู้นำ และสามารถวางแผนธุรกิจ บริหารจัดการ วิเคราะห์ และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีความสามารถในการวิเคราะห์ความต้องการของลูกค้า และนำเสนอผลิตภัณฑ์ที่เหมาะสมกับลูกค้าได้.
• สอบถามข้อมูลเพิ่มเติม: โทร.02------873 (คุณธนัท).
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

Skills:

Compliance, Finance, Excel

Job type:

Full-time

• Work in conjunction with relationship manager (RM) to develop in-depth understanding and assessment of clients needs.
• Recommend investment strategies through Portfolio Review Model.
• Analyze market and update market and economic to RM on a regular basis.
• Coordinate with RM to monitor the financial market and dynamically change strategies according to the performance of clients portfolio.
• Constantly contact RM and the clients and inform them about the updates of their investment and market situation.
• Train and coach RM to improve their investment skill.
• Support IC hotline service and ensure the quality of call.
• Comply with segment policy, rules, regulations, compliance and control.
• Bachelor's or Master's degree in Finance, Economics, Business Administration or any related field.
• At least 5-7 years of experience in Investment Consultant or Wealth Management role.
• Investment knowledge in capital market: global equity market and bond market.
• Investment Analytical skill.
• Skill in MS Office tools and must possess strong technical skills with Excel.
• Effective Communication & Presentation Skills: Communicate with a clear purpose, Prepare and deliver interesting interactive presentations.
• IC License or CFP required.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
• สอบถามข้อมูลเพิ่มเติม: Talent Acquisition Center 0-2-------- Ext.--206.

Skills:

Quality Assurance, Assurance, Problem Solving

Job type:

Full-time

• Overall responsible for overall campaign operations assigned such as TARP Billed, Response Rate, AARP, Lead Usage, Capacity Planning and productivity management.
• To support and enable team member (Approx 5-6 Supervisors) in sales delivery and daily operation to achieve target productivity rate, quality assurance.
• To provide on-the-job technical and soft skill support so as to ensure team members are competent and effective in operations.
• To ensure all team members understand and comply with the company s policies and customer s expectations (QC, Script).
• To ensure that team members are familiar with product knowledge and program specifications.
• To develop Supervisor s management & leadership skills.
• Reporting & Monitoring.
• To ensure weekly and monthly tracking reports and other sales and revenue figures are updated and accurate.
• To closely monitor productivity rate and to proactively respond with action items to improve results.
• To review goal for each team based on daily, weekly and monthly management reports and intiate plans to improve results.
• To monitor lead management and rostering of staff in an effective and fair manner including attendance / maintain low staff turnover rate.
• To monitor attendance and maintain low staff turnover rate.
• To manage TM cost through billable hour method.
• To prepare Monthly Report (Sales Performance, Call Leads, Telemarketing Activities, Monthly summary report for campaign activities).
• Proactive feedback / enquiries from team member.
• To proactively seek feedback to facilitate improvements in sales, service, operations efficiency and customer satisfaction.
• To handle and resolve enquiries escalated from team members as necessary.
• Any other duties as assigned.
• Bachelor s degree in any field related.
• Experience in managing sales team for 2-4 years.
• Knowledge required: MS-Off i ce and call center management tools.
• Competencies required: excellent sales and problem solving skills and good leadership & people management skills.

Skills:

Cost Estimation, Scrum, DevOps, English

Job type:

Full-time

• Assist with business and IT Strategic planning to advise on the impact to business and IT architecture from business strategy decisions.
• Assist in the innovation initiatives by assessing the impact of innovations on business and IT architecture.
• Assist with Program/Project Portfolio planning and prioritization to advise the portfolio management team on dependencies between different projects and impact of the project on the overall architecture.
• Assist with Project execution to review architecture design during the feasibility study and project implementation.
• IT business architect works to support the vendor selection by providing inputs into overall architectural considerations for the RFP process, validate proposed vendor solutions, provide inputs in architectural considerations and review vendor response and advise on scoring criteria.
• Work to support the identification and integration of project architecture, including advising on the best solution based on EA principles and/or EA standards, support with the impact analysis of the project architecture to identify business, information, application and technical architecture impact.
• Identify application portfolio rationalization, identify overlapping functionalities, support in identifying master applications, and drive the application decommission planning activities.
• Understand and promote EA framework and update EA documents including EA principles, EA reference architecture, EA policies and EA standards.
• Maintain EA tool and update the information to EA tool to ensure the up-to-date information in the EA Tool.
• Provide EA training about EA concepts, EA tool, EA reference architecture to both business and IT.
• Bachelors or Master of Information System Management, Computer Engineering or related fields.
• At least 7 years of experience in IT Architect-related roles in large-scale projects in Banking /Financial industries.
• Experience participating in all aspects of large-scale IT implementation projects including planning and cost estimation through requirements, design, development, testing, implementation, production, and ongoing operational support and maintenance.
• Strong knowledge and understanding of common architecture models such as TOGAF, IT governance, key architecture governance models, underlying tools, and supporting processes (e.g. architecture approval, architecture change control, architecture's role in project and standards oversight), IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps), security and compliance models.
• Good written and verbal communication, presentation of both Thai and English skills.
• Ability to explain complex technical issues in a way that non-technical people may understand.
• Strong Leadership, influencing, motivating and negotiating skills.
• Good judgment within broadly defined practices in obtaining desired results, analytical and problem-solving skills.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited.

Skills:

Power BI

Job type:

Full-time

• Design and develop framework and policy to support workforce capability to address business growth.
• Design and develop framework policy and facilitate activities to support talent and successor pipeline including policy and guideline on career progression, internal mobility and development programs, employee development interventions.
• Act as the Center of Expertise (COE) for Learning & Development, Talent and Successor Development, Core Values, and Culture including annual employee engagement and org ...
• Lead end-to-end people/organization capability development projects (ad-hoc) from concepts to successful adoption.
• Ability to analyze effectiveness, people ROI of development activities/interventions/programs.
• Learning and Development Design and Policy (CoE).
• Develop and establish L&D policies, standards, and competency frameworks and tools (including core and technical competencies) aligned with business goals, along with assessment tools, learning roadmaps, and structured programs (e.g., leadership, talent development, and mandatory curricula).
• Design and develop learning roadmaps, annual learning catalogues, mandatory learning curriculums, leadership development programs, talent development initiatives.
• Conduct training needs analysis and identify capability gaps and people insights from assessment results.
• Design and develop development interventions linked to performance management processes and business priorities such as increase effectiveness of IDP.
• Coordinate with internal stakeholders, external training providers, and subject matter experts to ensure learning solutions effectively address business and workforce needs.
• Ability to design and develop methodology to evaluate effectiveness of investment/ROI for development programs.
• Facilitate and deliver specific learning interventions, workshops, knowledge-sharing sessions, and development programs where appropriate e.g. train-the-trainer.
• Monitor, evaluate, and continuously improve learning effectiveness through use of data analytics.
• Development standard materials, reports, presentations using Power BI, AI-productivity tools.
• Talent Development and Succession Planning.
• Design framework for talent and successor management (from identification, calibration, development and monitor) towards successor readiness.
• Employee Engagement, Culture and Organizational Effectiveness.
• Drive organization-wide employee engagement and organizational health surveys, including end-to-end planning to making recommendation for enhancement plans.
• Drive organization-wide initiatives to strengthen Core Values and Culture.
• Project Management.
• Design and Drive organization-wide rollout and adoption of people initiatives through close partnership with HR Business Partners and business leaders.
• Bachelor s degree or higher in Human Resources Management, Business Administration, Economics, Organizational Development, or related fields.
• At least 8-10 years of experience in Learning and Development, Career management, Competency, Leadership Development Program, Talent Program, Succession Plan, HRBP Role, or related HR functions.
• Experience in designing, coordinating, and evaluating learning and development programs, including leadership development, competency development, and career development initiatives.
• Strong analytical skills with the ability to interpret people data and translate findings into practical development solutions.
• Proficiency in Microsoft Excel, including data analysis and reporting, Presentation skills, Power BI, Learning Management Systems is an advantage.
• Strong stakeholder management, facilitation, communication and presentation to drive solutions and commitment.
• Ability to work collaboratively with line managers, functional leaders, external vendors, and cross-functional HR teams.
• Good command of English, both written and spoken. TOEIC 750 above.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Attend GOLFTEC University, GOLFTEC s comprehensive training program. Participate in continuing education to enhance skills (distance learning, seminars, etc.).
• Use professional expertise to recommend teaching and learning content, creating custom lesson plans for students of varying skill levels.
• Recommend appropriate GOLFTEC services for each student s need, including TECFIT Club Fitting, outdoor playing lessons, short game lessons, etc.
• Document each lesson given and publish recaps to our online portal using GOLFTEC s proprietary TECSWING teaching software.
• Maintain the GOLFTEC Training Center environment, equipment, and technology.
• Focus on maintaining high coaching quality and driving the development/training program for Junior golfers.
• Oversee and ensure the overall quality and accuracy of the club fitting services within the center.
• Perform daily opening & closing functions for the Training Center, including preparing GOLFTEC teaching systems for use.
• Proactively manage customer leads, ensure timely responses, and drive customer satisfaction.
• Manage coach availability, lesson scheduling, and optimize center capacity.
• Supervise overall center operations, including technology maintenance, upkeep, and strict adherence to company SOPs.
• Deliver personal teaching hours while actively driving individual and center-wide sales production.
• Mobility is an essential function of this career. Coaches generally need physical capabilities to stand, bend, kneel, or crouch for sometimes extended periods and lift items weighing more than 30 pounds.
• Compensation.
• GOLFTEC Coaches work together as a team. GOLFTEC Coaches are paid a competitive base rate along with commissions, bonus opportunities, and other performance-based components. Base compensation is in the form of an hourly rate plus overtime, and is based on location, and experience. Monthly commissions, bonus opportunities, and other performance-based compensation components are based on the Center s performance as well as individual performance..
• 5 - day working week ( 2 days off).
• 15 days of paid time off per year.
• Comprehensive health and dental benefits.
• 100% PGA annual membership fee covered.
• Continue education allowance of $500 per year.
• Relocation Assistance is available.
• Certified Golf Instructor (GI) or passed the professional golf instructor examination.
• Prior experience as a golf coach/instructor is highly preferred and will be given special consideration.
• Basic to good command of the English language.

Experience:

No experience required

Skills:

Sales, Market Research, Customer Relationship Management (CRM), Thai, English

Job type:

Full-time

• Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
• Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
• Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
• Keep abreast about industry trends, market demands, and emerging people development practices.
• Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
• What experience do I need?.
• 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
• Fresh Graduate Welcome.
• What competencies should I have?.
• Strong prospecting skills.
• Exemplary phone manner.
• Consultative sales ability.
• Comfort in selling over the phone to consumers (B2C).
• Exceptional interpersonal and communication skills.
• Ability to network - connections to business communities.
• What are the must haves ?.
• Are fluent in business level of Thai and English.
• Value teamwork and collaboration.
• Potential and/or Interest to become trainer.
• University or College Degree in any relate field.
• What benefits would I receive?.
• Dale Carnegie s extensive training opportunities for personal and professional development.
• Highly global, professional, top quality and fun working environment.
• Breakthroughs for personal and career development.
• What is the compensation plan?.
• Salary structure with bonus program.
• Overrides on individual and team success and year-end bonus package.
• World-class benefits and welfare for all Gens.
• Trainer professional package when become a certified trainer.
• Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
• Dale Carnegie Thailand.
• 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.

Skills:

Payroll

Job type:

Full-time

• Develop and implement recruitment strategies to attract top talent for various positions within the manufacturing facility.
• Conduct interviews, assess candidates, and make recommendations to hiring managers.
• Collaborate with department heads to forecast staffing needs and proactively address recruitment challenges.
• Manage HRIS to maintain accurate employee records, track attendance, and generate reports as needed.
• Administer employee benefits programs, including health insurance, retirement plans, and other fringe benefits.
• Process payroll and ensure accuracy in timekeeping systems.
• Identify training needs within the manufacturing workforce and develop training programs to address skill gaps and enhance employee capabilities.
• Facilitate training sessions on topics such as safety protocols, compliance training, and leadership development.
• Monitor training effectiveness and adjust programs as needed to meet organizational.
• Serve as a primary point of contact for employee relations issues, providing guidance, support, and resolution.
• Conduct investigations into employee complaints or concerns, ensuring fair and consistent outcomes.
• Promote a positive work environment through effective communication, conflict resolution, and employee engagement initiatives.
• goals.
• Ensure compliance with federal and state labor laws, as well as company policies and procedures.
• Develop and update HR policies and employee handbooks in alignment with regulatory requirements and industry best practices.
• Conduct audits and assessments to monitor compliance and address any areas of concern.
• Bachelor's degree in Human Resources Management, Business Administration, or related field. Master s degree preferred.
• Minimum of 5-7 years of experience in human resources roles, with a focus on manufacturing or production environments.
• Thorough understanding of employment laws and regulations, particularly within the manufacturing sector.
• Strong interpersonal and communication skills, with the ability to build rapport and effectively interact with employees at all levels.
• Proven experience in recruitment, employee relations, performance management, and training initiatives.
• Proficiency in HRIS systems and MS Office Suite.
• 6 Working Days (Monday - Saturday).
• Work Location: Bo Ploy District, Karnchanaburi Province.