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Job type:
Full-time
Salary:
negotiable
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
- CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
- Foster a strong private appointment culture.
- TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
- RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
- EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
- KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Experience:
No experience required
Skills:
Energetic, Fast Learner, Good Communication Skills, High Responsibilities, Positive Thinker, Thai, English
Job type:
Full-time
Salary:
āļŋ17,000 - āļŋ19,000, negotiable
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- āļŊāļĨāļŊ.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Skills:
Microsoft Office, Social media, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
Job type:
Full-time
Salary:
negotiable
- As a Specialist, you build brand loyalty and create owners of Apple products and services. You re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers needs, customizing recommendations to enrich their lives.
- Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
- Understand and proactively stay up to date on Apple s products, services, purchase options, and Product Zone sales processes.
- Support your peers throughout the store as needed by sharing knowledge about Apple s products, services, and purchase options, and assist in offering ownership opportunities.
- Maintain accuracy and follow guidance.
- Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
- Contribute to an inclusive environment by respecting each other s differences and having the curiosity to learn.
- Demonstrate Apple s values of inclusion and diversity in daily activities.
- Preferred Qualifications.
- Demonstrate knowledge of Apple products and services.
- Personalize solutions based on customer needs, and effectively communicate them.
- Work in a fast-paced environment, often supporting multiple customers at the same time.
- Work in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be curious and open to learning from others and helping each other grow.
- Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
- Be trusted with sensitive or confidential information, keeping with Apple s core values.
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken.
- Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Experience:
No experience required
Skills:
Video Editing, Photo Editing, Content Creator, Thai, English
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ22,000, negotiable
- Create artwork for Social Media, Ads, and Website.
- Produce short-form videos for TikTok / Reels.
- Shoot photos and videos using a mobile phone.
- Edit videos quickly (CapCut / VN / Premiere, etc.).
- Use AI tools to support visuals, ideas, and backgrounds.
- Produce content consistently and experiment with different formats.
- Fresh graduate or 0-2 years of experience.
- Proficient in Photoshop / Illustrator / Canva.
- Able to use video editing tools (CapCut / VN / Premiere).
- Basic mobile photography and videography skills.
- Interested in AI tools (Midjourney / DALL-E / Runway / CapCut AI, etc.).
- Good sense of composition, color, and visual mood.
- Actively consumes content on TikTok / Instagram / YouTube Shorts.
- Willing to learn, experiment, and iterate quickly.
- Important
- This is not a production role.
- We focus on fast, practical content for social media, not large-scale shoots.
- You should be comfortable working quickly, creating consistently, and testing ideas.
- What We re Looking For.
- Someone who can execute ideas into real content.
- Someone who understands what makes people stop scrolling.
- Someone who sees design and content as tools to communicate and sell.
- How to Apply
- Portfolio.
- Any past image or video work.
- Social media account (if available).
- 1 short video (10-15 seconds).
- 1 image (Instagram post).
- You can shoot, use AI, or combine both.
- It doesn t have to be perfect we want to see your thinking.
- We re not looking for someone who just wants a job.
- We re looking for someone who wants to get better fast.
Experience:
No experience required
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ18,000, negotiable
- Welcome and assist patients with inquiries, appointments, and follow-ups.
- Manage patient records and ensure accurate data entry.
- Coordinate with dental professionals to schedule treatments efficiently.
- Handle patient feedback and resolve concerns promptly.
- Provide information about clinic services and promotions.
- Maintain a clean and organized reception area.
- Previous experience in customer service or a similar role is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in using computer systems and scheduling software.
- Friendly and professional demeanor.
- Attention to detail and organizational skills.
- Why to apply?.
- Join Denta Care Clinic to be part of a supportive and professional team dedicated to improving patients' lives. Enjoy a positive work environment, opportunities for growth, and competitive benefits.
- Please contact: 0-2238-8938-9 / 0-2235-7755.
- Location: 1010/18-20 Rama IV Rd., Silom, Bangrak Bangkok.
Job type:
Full-time
Salary:
negotiable
- Process customer complaint cases.
- Resolve more complex complaints escalated by customer service or customer contact centre staff.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build healthy environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
- https://www.aia.co.th/th/about-aia/privacy/candidate.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Skills:
Digital Marketing, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation.
- Deliver a high standard of customer training/consulting on the chosen SiteMinder product via a digital communication platform.
- Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service.
- Take ownership of customer's problems and seek to identify, acknowledge and resolve any customer issues.
- Drive customer projects forward, taking ownership of each project meeting its objectives.
- What you have .
- Language Skills: English and Vietnamese.
- You will have sound written and verbal communication skills in English and Vietnamese with a positive and engaging phone manner.
- You will have proven customer service experience with a passion for providing a premium customer experience.
- You are tech savvy with a sound knowledge of all things technology.
- You have worked towards targets and are goal oriented.
- You are always thinking about the customer experience.
- Experience in the hotel industry in admin roles, hotel digital marketing or in a SaaS company is a plus!.
- Our Perks & Benefits .
- Hybrid working model.
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Job type:
Full-time
Salary:
negotiable
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
- CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
- Foster a strong private appointment culture.
- TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
- RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
- EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
- KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Skills:
Creativity
Job type:
Full-time
Salary:
negotiable
- Meet and exceed by providing consultation, sharing of knowledge, and make-up service to our customers.
- Responsible to work according to Hygiene rules and regulations.
- Implement Gift-wrap and products-trial in store.
- Provide the best service and experience through Sephora Attitude.
- Sales Management Welcome customers in best grooming and uniform.
- Provide Consultant Services and suitable products to customers and after a comprehensive understanding of their need.
- Be able to give exceed expectation to customers with Link, Up and Cross sale techniques, where offers fit customer s need.
- Know daily and monthly sales target and retail KPIs and able to deliver.
- Training and development Enroll and complete SEPHORA University s Basic training and examination.
- Know products well after participating and complete different training from Brand or Area trainer.
- Share best practice to other BAs and support each other for leaning and growing.
- Attend in-store training conducted by store leader.
- Zoning Management Set-up and check merchandising presentations in responsible zone, and finish Replenishment timely.
- Ensure gondola and drawer cleanliness are maintained.
- Protect fix assets of company, like desk, chair, computer, etc.
- Cashiering Attend assigned training and test to become a certified cashier by acknowledging company policy and procedures.
- Properly handle customer with their merchandising at cashier counter.
- Strictly follow up CRM policy and procedure to avoid any CRM fraud case happen to our customer.
- Stock Management Support Store Manager to secure the shortage and Safety in store.
- Make a prompt statistic of soon-expired product and sell by FIFO.
- Participate in product receiving, transfer and inventory and make proper record for reference.
- Always keep stock room clean and tidy.
- We would love to hear from you if Thai national with native fluency in Thai.
- Secondary school education (minimum).
- Service-oriented.
- Collaborative team player.
- Excellent communication abilities.
- Prior experience in this field is advantageous.
- While at Sephora, you ll enjoy The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with.
- The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills.
- The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there s always room to explore. It s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This is the future of beauty. Reimagine your future, at Sephora.
Skills:
Multitasking, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Support hiring activities for technician positions.
- Manage administrative tasks including timesheet processing, purchase requisitions, and coordinating the rental and management of helpdesk services for employees, ensuring they have the necessary equipment and access.
- Coordinate internal events and annual health check-up programs.
- Oversee site facilities and ensure smooth operations.
- Collaborate with P&O and staff for effective communication.
- Use your skills to move the world forward.
- Bachelor degree in Business Administration or a related field.
- Prior experience in administrative roles supporting multiple departments is a plus.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office systems.
- A proactive mindset, with the ability to handle deadlines and prioritize tasks effectively.
- Proficient in both written and spoken Thai and English, with strong ability to communicate effectively in both languages.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
Experience:
No experience required
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ30,000, negotiable
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
Experience:
No experience required
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ17,000, negotiable
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Skills:
English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
- Adapt to corporate strategy adjustment and keep business knowledge updated.
- Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
- Promote Trip s hotel management system to our cooperative hotels.
- Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
- Complete temporary tasks assigned by superiors.
- What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
- Mandarin speaker will be a plus.
- Able to perform shift work.
- Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
- Why Trip.com Group
- We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
- What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
Compliance, Social media
Job type:
Full-time
Salary:
negotiable
- Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
- Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
- Maximize consultation bookings to enhance customer engagement and loyalty.
- Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
- Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
- Represent the brand(s) at local events (store activations, PR events, masterclasses).
- ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
- Coach Beauty Advisors on makeup expertise and best practices.
- Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
- Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
- Handle customer objections and inquiries effectively and professionally.
- Manage Chat and Shop order processes.
- Stay updated on beauty trends, competition, and makeup innovations.
- Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
- ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
- Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
- Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
- Utilize online tools such as video consultations and chat applications.
- Why us?
- We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.
Skills:
Research, Usability Testing, Industry trends
Job type:
Full-time
Salary:
negotiable
- Conduct user research and usability testing to gather insights and understand user needs.
- Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
- Develop user personas and customer journey maps to inform design decisions.
- Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.
- Design and maintain a consistent visual language and design system across all digital touchpoints.
- Analyze user feedback and metrics to iterate on designs and improve user experience.
- Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.
- Bachelor s degree in Business Administration, Technology, Engineering, or a related field.
- 3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry.
- Strong portfolio showcasing design projects and process, with a focus on user-centered design.
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
- Experience with user research methodologies and usability testing.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
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