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Skills:
Assurance, Project Management, Automation
Job type:
Full-time
Salary:
negotiable
- Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
- Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
- Design and create test cases and scripts to address business and technical use cases.
- Work closely with developers to design test criteria and develop automated tests.
- Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
- Perform both Manual and Automation testing, performance testing, End to End testing.
- Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
- Create documentation for QA process.
- Maintain regular and punctual attendance at work.
- Owns continuous improvement for existing and new processes.
- All other duties as assigned.
- Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
- Excellent verbal and written communication skills.
- Technical background and an understanding of software testing.
- Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
- Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
- Proven ability to manage and prioritize multiple, diverse projects simultaneously.
- Must be flexible, independent and self-motivated.
- Knowledge of Performance testing is an added advantage.
- Experience with some common QA testing tools and best practice.
- Strong desire to be part of a team and build great products.
- Location: True Digital Park, Bangkok.
Skills:
Assurance, Automation, Javascript
Job type:
Full-time
Salary:
negotiable
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
Skills:
Express, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Responsible for Fleet and Hub Operations performance.
- Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
- Ability to handle or assist projects in terms of working scope and operation performance tracking.
- Coordinate with hub for examining in business operation.
- Summarize operations performance and ground staff attendance.
- Solving issues related to the work-flow operation.
- Requirements: Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others.
- Have analytical skills to measure performance and monitor the process of operation.
- Excellence in Microsoft Office/Google G-Suite.
- Experience in the logistics industry, especially Express business is a plus.
- Adaptability and flexibility.
- Can-do attitude, Ability to work under pressure and in a fast-paced environment.
- Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).
Skills:
Excel, Formula, English
Job type:
Full-time
Salary:
negotiable
- Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time.
- Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe.
- Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points.
- Conduct report on a weekly basis to summarize onboarding performance.
- Work on administrative tasks following assignment from the supervisor.
- Requirements: Bachelor s degree in any field.
- Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data.
- Can communicate in English, only writing and reading are necessary.
- Possess detail-oriented mindset.
- Be able to adapt following a change in business and team direction.
Experience:
3 years required
Skills:
Express, Excel, Multitasking, English
Job type:
Full-time
Salary:
negotiable
- Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
- Able to summarize and prepare reports to present to supervisors.
- Works with internal and external functions to properly handle pushed-out parcels.
- Follow up and clear pending parcel status within the system to maintain the predetermined period.
- Able to solve specific problems.
- Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
- At least 3 years of working experience in logistics, supply chain or express industry.
- Be able to communicate in English.
- Good communication and presentation skills.
- High analytical ability - critical and logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Good team player.
- Multitasking and prioritizing skills.
- Proven working experience in project management.
Experience:
3 years required
Skills:
Production planning, SAP, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Supply Planning for Vegetable BU from order to delivery to customer by manage end to end operations as planning part.
- Customer Service for Southeast Asia.
- Create seed stock projection foresee supply availability.
- NPI and BOM coordinator.
- Master data set up for seed import or seed supply from 3P vendor.
- Support STO (Stock Transfer Order) project.
- Inventory analysis.
- Manage exceptional release process in Reliance.
- Handle project as assigned.
- Planning.
- First contact point from customers for Order Confirmation. Confirm HUBPO with HUB Operation team.
- Coordinate with Asset Planner to build up stock as per S&OP, Sales Order, or inventory target.
- Work closely with internal and external stakeholders to get seed import. And update packing plan to be proceed for export and sell.
- Ensure supply available by coordinating to QC team to be confirmed quality data following the timeline.
- Manage upside demand.
- Make stock projection by calculating seeds supply following 12 months forecast rolling.
- Mange incoming seeds importing and support documents to Import team in term of additional documents requirement for custom clearance process.
- Seed purchasing, STO creation, confirm all Import & exporting PO.
- NPI and Sample Coordinator.
- Supporting sample seeds for domestic and export following trial plan.
- Working with MDM to create new material in the system.
- NPI Coordinator by working closely with PDS and MDM coordinator to ensure that new artwork will be created and purchase on time launching plan.
- Inventory.
- Monthly inventory review seeds stock with QC and Production team.
- Quarterly inventory review for packaging material with Asset Planner and Procurement.
- Confirm write-off packaging if no longer us with warehouse team.
- Others.
- Master data set up in the system such and new vendor, PIR, TP tools.
- Manage Exceptional Release Process in ETQ system.
- Project coordinator as assigned.
- Knowledge, experience & capabilities.
- Bachelor s degree or master in Science, Business Administration, Engineering or related field.
- Minimum of 3 years work experience in Supply Chain or Production Planning.
- 3 years experiences in seeds business or agribusiness would be advantage.
- Excellent in analytical skills and numerical.
- Strong in Planning skills.
- Good English communication skills.
- Effective communication skills, team working.
- Experiences in SAP would be advantage.
- Ability to work independently and take initiative.
- Good problem solving, decision making by research or database.
- Additional Information Travelling 3 times a year mostly in domestic.
Experience:
1 year required
Skills:
Assurance, Product Design, Automation, English
Job type:
Full-time
Salary:
negotiable
- Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
- Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
- Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
- Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
- Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
- Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
- Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
- Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
- Solid understanding of quality assurance methodologies, tools, and concepts.
- Experience in e-commerce, Fintech, or backend systems is a significant plus.
- Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
- Excellent analytical, problem-solving, and communication skills, with great attention to detail.
- Proficient in both written and spoken English.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Description: Prepare daily reports, weekly and monthly reports, etc. Manage day-to-day order putting in WMS with on time operation and accuracy Monitor and improve productivity for all functions of the Put away team. Ensure that inbound quantity optimize with sourcing Manage space for the most effective utilization Ensure that performance of temp and full time staff followed WI. Analyse and solve the problem including improve Put Away performance Improve skill and competencies of the team member to meet KPI target Communicate and coordinate with other team Support all function ...
- Requirements: Bachelor s Degree or Vocational Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required
Experience:
3 years required
Skills:
Assurance, Express, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
- Requirements: Bachelor s degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace).
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected.
- Strong Leadership skill.
Experience:
1 year required
Skills:
CAD, Data Analysis, Excel, English
Job type:
Full-time
Salary:
negotiable
- As the architect of warehouse layout optimization, you will design and continuously improve the warehouse's spatial layout, including the planning of storage zones (such as pallet racks, shelving areas, and bulk storage), the arrangement of picking paths, and the allocation of functional areas (like receiving, inspection, packaging, and shipping zones).
- You will analyze factors such as product turnover rate, storage requirements, and operational flow to maximize space utilization and minimize material handling distance ...
- You will track indicators such as space utilization rate, material handling efficiency, and operational path rationality, and adjust the layout based on business growth, product structure changes, or the introduction of new equipment (such as automated storage and retrieval systems). Warehouse staff will follow your layout plans and zone management rules when performing put-away, picking, and moving operations. You will also provide training to ensure that the team understands the logic behind the layout and can implement it effectively.
- Requirements: 1-5 years of experience in warehouse layout planning, facility management, or supply chain operations, with a proven track record in optimizing spatial layouts; candidates with relevant internship experience in large-scale warehouses or distribution centers are considered.
- Strong analytical skills, with the ability to interpret data on product turnover, storage requirements, and operational flow to inform layout decisions.
- Familiarity with warehouse operations (inbound, outbound, inventory management) and material handling equipment, understanding how their workflows interact with spatial design.
- Knowledge of storage systems (e.g., pallet racking types, shelving configurations) and their suitability for different product characteristics (size, weight, turnover).
- Proficiency in using layout planning tools (e.g., CAD software, warehouse simulation tools) and data analysis tools (e.g., Excel, SQL) to design layouts and track space utilization metrics.
- Experience in developing layout documentation, zone management rules, and training materials for warehouse staff.
- Adaptability to adjust layouts in response to dynamic factors such as business growth, new product lines, or technological upgrades.
- Good communication and collaboration skills to work with cross-functional teams (inbound, outbound, inventory, equipment maintenance) and gather input on layout needs.
- Familiarity with safety regulations and industry standards related to warehouse layout (e.g., fire codes, aisle width requirements) is preferred.
- Proficient in verbal and written English communication, with the ability to document layout plans and collaborate with international teams if needed.
Experience:
2 years required
Skills:
Data Analysis, Compliance, Automation, English
Job type:
Full-time
Salary:
negotiable
- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
- Provide data-backed recommendations to improve frameworks, SOPs, and training.
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
- Support audit design and automation efforts to reduce manual work and increase audit accuracy.
- Conduct site visits to validate on ground practices and identify gaps.
- Act as a subject matter expert for QA data and processes, supporting continuous improvement.
- Requirements Bachelor s degree in Business, Operations, or related fields.
- Minimum 2-4 years of experience in operations, data analysis, or project management.
- Strong skills in GSheet/Excel and SQL.
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
- Excellent communication and stakeholder management skills, both in Thai and English.
- Proactive, detail-oriented, and able to work independently.
- Willingness to conduct occasional on-site visits to hubs or warehouses.
Skills:
Express, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others.
- Have analytical skills to measure performance and monitor the process of operation.
- Excellence in Microsoft Office/Google G-Suite.
- Experience in the logistics industry, especially Express business is a plus.
- Can-do attitude, Ability to work under pressure and in a fast-paced environment.
- Working 6 days per week (Mon-Fri work at office / Sat work from home).
- New graduates are welcome.
Experience:
1 year required
Job type:
Full-time
Salary:
฿15,000 - ฿17,000, negotiable
- ประสานงานกับบริษัทขนส่ง (3PL) เช่น J&T, Kerry, Deliveree, Grab.
- จัดเตรียมเอกสาร ใบปะหน้า / ปริ้นท์ Label และจัดทำรายการติดตามพัสดุ (Tracking Records).
- ดูแลงานแพ็คสินค้าและประสานการส่งออกสินค้า.
- พูดคุยประสานงานกับทีมเซลล์และทีมดูและลูกค้า เพื่อติดตามสถานะคำสั่งซื้อ.
- จัดทำรายงานและบันทึกข้อมูลใน Excel หรือ Google Sheets.
- สถานที่ทำงาน: โกดังสหไทย, บางพลีใหญ่, สมุทรปราการ (https://share.google/aGIvw95A0nXLn8KaV).
- วันและเวลาทำงาน: วันจันทร์ - เสาร์ เวลา 9:00 - 18:00 น..
Experience:
No experience required
Job type:
Part-Time
Salary:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
Experience:
No experience required
Job type:
Part-Time
Salary:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
Experience:
No experience required
Job type:
Part-Time
Salary:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
Experience:
No experience required
Job type:
Part-Time
Salary:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
Experience:
No experience required
Job type:
Part-Time
Salary:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
Experience:
2 years required
Skills:
Assurance, Public Speaking, English
Job type:
Full-time
Salary:
negotiable
- Managing a team of QAs in the LOB/Program.
- Share feedback with the agents on all people related defects (Quality Audits) / Failed audits, along with the QAs, whenever needed.
- (Triad Session)Review The Reviewer activity to enssure less or no variance in the audits done by the team.
- Governing Dispute Managemnet Process.
- Managing internal & external stakeholder expectations.
- Training and Refreshers coordination with the training team for new/existing QAs.
- Support and mentor new QAs & managing their monthly scorecard.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- Conduct weekly quiz and spot checks on new updates & common defects (Identified Audit defects).
- Sharing weekly/monthky performance dashboard.
- Working on weekly/monthky and quarterly review decks & present them to the clients with the supervisor.
- Conducting quality sessions with new hires.
- Requirements Minimum of 2 year of experience as a Quality Analyst Supervisor.
- Mandatory language proficiency in Thai and English.
- Experience in preparing and presenting written project status reports and executive briefings.
- Exceptional communication, presentation, and public speaking skills.
- Strong organizational and time management abilities.
- Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment.
- Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations.
- Ensuring timely completion of all client deliverables.
- Prepare reports, analysis, trend & run project when required to improve quality performance.
- Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
- Package, deliver, and at times present key findings and briefings.
- Conduct random evaluations to identify areas of improvement as necessary.
- Conduct regular spot checks of the QAs audits and work on their development accordingly.
- Identify training needs by working with operations team and QA.
Experience:
1 year required
Skills:
Data Analysis, Japanese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Japanese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Japanese.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
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