Shopee (Thailand) Co., Ltd.
QA Project and Process Improvement Management (SPX)
atShopee (Thailand) Co., Ltd.Department
LevelExperienced (Team Lead)
LocationThailand - Bangkok
Job Description:
- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
- Provide data-backed recommendations to improve frameworks, SOPs, and training
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress
- Support audit design and automation efforts to reduce manual work and increase audit accuracy
- Conduct site visits to validate on ground practices and identify gaps
- Act as a subject matter expert for QA data and processes, supporting continuous improvement
Requirements
- Bachelor’s degree in Business, Operations, or related fields
- Minimum 2–4 years of experience in operations, data analysis, or project management
- Strong skills in GSheet/Excel and SQL
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines
- Excellent communication and stakeholder management skills, both in Thai and English
- Proactive, detail-oriented, and able to work independently
- Willingness to conduct occasional on-site visits to hubs or warehouses
Experience required
- 2 years
Salary
- Negotiable
Job function
- Quality Assurance
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Head office: Shopee
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
Jobs you may like
WorkVenture gives you an inside look at what it's like to work at Shopee (Thailand) Co., Ltd., office & team photos, reviews and more. This is the Shopee (Thailand) Co., Ltd. Company Page. All content is posted anonymously by employees currently or previously working at Shopee (Thailand) Co., Ltd..Apply to BC OperationApply to Connex Business OnlineApply to Philip MorrisApply to Easy Compare