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Experience:

3 years required

Skills:

Microsoft Office, Risk Management, Procurement, Recruitment, Labor law, Payroll, SAP, English, Thai

Job type:

Full-time

• Manage employee personnel files, both electronic and physical, ensuring completeness and confidentiality.
• Onboarding & Offboarding.
• Coordinate onboarding activities including documentation, orientation scheduling, Get2know session, and record management.
• Support offboarding processes by ensuring timely completion of exit documentation.
• Collaborate with hiring managers and departments to facilitate smooth transitions.
• Administrative Support.
• Prepare HR communications, including employee announcements, birthday posts, and reports.
• Handle general HR administrative duties such as ordering supplies, managing name cards, and distributing official letters.
• Support the preparation and submission of government filings under supervision.
• Compliance & Risk Management.
• Assist in maintaining compliance records and supporting internal HR audits.
• Monitor labor law updates and provide relevant information to HR Specialists.
• Help track and follow up on work permits, visas, and expatriate documentation.
• People Consultation Support.
• Provide frontline support to employees on routine HR inquiries and direct complex issues to HR Specialists.
• Assist in employee engagement activities and events.
• Procurement Support (PR/PO Process).
• Support the PR/PO workflow for HR-related purchases by preparing documentation and liaising with departments.
• Help track and report on procurement activities for accuracy and compliance.
• Visa & Work Permit.
• Oversee and monitor the entire process of work pass applications and renewals for expatriate employees to ensure compliance with local immigration laws and company policies.
• Coordinate with relevant government agencies and internal stakeholders to facilitate smooth and timely processing of visa and work permit submissions.
• Proactively follow up on application statuses to ensure all permits and passes are obtained and renewed without delays.
• Maintain accurate records of all visa and work permit documentation, including expat-specific documentation such as TM.30 notifications, Non-B visa permits, and 90-day reporting requirements.
• Provide regular updates and detailed reports on the status of visa and work permit applications to HR management and relevant departments.
• Support expatriate employees with visa-related inquiries and assist in resolving any issues related to immigration compliance.
• Ensure all immigration-related documentation is properly filed and updated according to regulatory requirements.
• Collaborate effectively with internal teams and external partners to complete the visa and work permit process smoothly.
• Other duties reasonably determined from time to time by the Company.
• Assist colleagues and support other HR team members in completing tasks that are primarily assigned to them, ensuring smooth and timely execution of HR operations.
• Contribute to cross-functional projects or initiatives as requested by supervisors or HR Specialists, providing assistance wherever needed.
• Collaborate with other departments and stakeholders to facilitate HR-related processes and activities, sharing information and resources as appropriate.
• Support the HR team during peak periods or special projects by temporarily taking on additional duties beyond the core responsibilities.
• Participate in team meetings and training sessions to stay informed and aligned with overall HR goals and procedures.
• Maintain flexibility and a cooperative attitude to effectively handle secondary tasks that arise, contributing to the overall success of the HR department.
• Assist in the preparation and review of documentation, reports, and communications initiated by other HR associates or specialists.
• Help track deadlines, follow up on outstanding tasks, and ensure compliance with company policies across shared responsibilities.
• Provide backup support for administrative, onboarding/offboarding, payroll, and compliance functions as required.
• Bachelor's in Human Resources, Business Administration, or related field.
• 2 to 3 years of experience in HR associate or similar roles preferred.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
• Good understanding of the Employment Act and labor regulations.
• Experience using Human Resource Information Systems (e.g., SAP, Workday, HRIS).
• Proficiency in both written and spoken English; Thai language skills are an advantage.
• Ability to work effectively in an international and multicultural.
• Strong analytical and reporting skills with the ability to interpret HR data.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Fixed term-------.
• Entry Level.
• HR Expertise.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Business Development, Multitasking, Negotiation, Teamwork, English

Job type:

Full-time

• Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtec ...
• As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.
• About the role.
• We are seeking an experienced Placement Manager with a strong focus on Insurance Partnership and developing Insurance Products to join our dynamic team. As a Placement Manager you will be working with the Regional Commercial and Product team and play a crucial role in Insurtech fields to bring more potential to Thailand business.
• Job Responsibilities.
• Prospect, liaise and manage with business and insurance partners towards discovering value and providing great service quality as well as in the preparation and negotiation with respect to business relationships and transactions.
• With growth as the primary KPI, look for strategic insurance partnerships to scale customer acquisition and Igloo's brand equity.
• Work closely and maintain good relationships with the insurance partners in the local market.
• Supporting all departments (B2B2C, Agency, Brokerage, D2C) to acquire the right insurance product and win business.
• Identify, prospect and close deals focused primarily on the on-demand industries - e-commerce, telco, travel and hospitality as well as healthcare.
• Be on top of the market's and ecosystem's requirements in terms of smart insurance and convert them into opportunities for Igloo.
• Present on local country's perspective to guide the commercial, product and insurance strategies.
• Work closely with the regional Insurance, Product, Tech, Actuary, Commercial, Legal teams to develop insurance product requirements for product and technology deliveries; Ensure deliveries are meeting requirements.
• Understand insurance operations and be able to negotiate the operation process with insurance partners to come up with seamless solution e.g. policy issuing and claim flow.
• Understand compliance structure regarding operation process.
• Regularly drive commercial optimization for improvements.
• Prior experience in the insurance field; insurance product experience and regulatory knowledge are required.
• Prior business development and strong negotiations experience are preferred.
• Strong interpersonal skills including collaborating and team building.
• Excellent written and verbal communication skills in both English and Thailand.
• Solid organizational skills including attention to detail and multitasking skills.
• Bachelor's Degree in appropriate field of study.

Experience:

3 years required

Skills:

Human Resource Management, Analytical Thinking, Microsoft Office, Negotiation, Payroll, English, Thai

Job type:

Full-time

• วุฒิการศึกษา / EDUCATION: Bachelor's Degree / Master's Degree.
• สาขา / MAJOR: HRM, Political Sciences, Industrial Psychology or related fields.
• ประสบการณ์ / EXPERIENCE: 10 yrs. in HR functions.
• ภาษาต่างประเทศ / LANGUAGE: Fair command of English.
• อื่นๆ / OTHER: Computer literacy / Good personality and service mind.
• หากมีประสบการณ์ทางด้าน Implement ระบบ HR มาก่อนจะรับพิจารณาเป็นพิเศษ.
• The HRM Supervisor is responsible for overseeing and coordinating the organization's human.
• resource management functions to ensure effective implementation of compensation and.
• benefits administration, employee relations, HR policies, HR compliance, and employee.
• engagement. This role supports organizational goals by ensuring HR operations are efficient,.
• compliant, and aligned with business strategies.
• Human Resource Management.
• Supervise daily HR operations and ensure compliance with company policies and.
• procedures.
• Implement HR strategies, policies, and initiatives aligned with organizational objectives.
• Monitor HR processes and recommend improvements for operational efficiency.
• Compensation and Benefits.
• Administer compensation and benefits programs.
• Ensure payroll-related HR information is accurate and submitted on time.
• Review market compensation trends and assist in salary benchmarking.
• Support annual salary review and bonus administration.
• Coordinate employee benefits such as medical insurance, health check-ups, provident.
• fund, and other company welfare programs.
• Liaise with insurance providers, hospitals, and external vendors regarding employee.
• Monitor benefit utilization and recommend cost-effective improvements.
• Employee Welfare Administration.
• Manage and administer employee welfare programs and company benefits.
• Ensure welfare programs are implemented effectively and consistently.
• Review and recommend improvements to welfare policies and practices.
• Communicate welfare programs and benefits to employees.
• Employee Relations.
• Build and maintain positive employee relations.
• Handle employee grievances, disciplinary actions, and conflict resolution.
• Advise managers on employee relations matters and HR best practices.
• Promote a positive work environment and organizational culture.
• Employee Engagement.
• Organize employee engagement activities and internal communication programs.
• Conduct employee satisfaction surveys and recommend improvement initiatives.
• Support corporate culture and employee wellness programs.
• HR Policies and Compliance.
• Ensure compliance with labor laws, employment regulations, and company policies.
• Update HR policies, employee handbook, and procedures as required.
• Maintain accurate employee records and HR documentation.
• HR Information System (HRIS).
• Maintain employee data within the HRIS.
• Generate HR reports and workforce analytics.
• Ensure confidentiality and accuracy of HR information.
• Team Leadership.
• Supervise and coach HR Officers and HR Assistants.
• Allocate work assignments and monitor team performance.
• Develop team capabilities through coaching and mentoring.
• Bachelor's degree in Human Resources, Business Administration, Psychology, Social.
• Sciences or a related field.
• Master's degree is an advantage.
• 10 years of experience in Human Resources.
• At least 3-5 years in a supervisory role.
• Experience in large organizations is an advantage.
• Thai Labor Protection Act and related employment legislation.
• Compensation & Benefits.
• Employee Relations.
• HRIS and HR analytics.
• Leadership and people management.
• Communication and interpersonal skills.
• Conflict resolution and negotiation.
• Coaching and mentoring.
• Problem-solving and analytical thinking.
• Planning and organizational skills.
• Time management.
• Presentation and facilitation skills.
• Microsoft Office (Excel, Word, PowerPoint).
• HRIS proficiency.
• Competencies.
• Leadership.
• Integrity.
• Collaboration.
• Strategic Thinking.
• Decision Making.
• Adaptability.
• Continuous Improvement.
• Results Orientation.
• Key Performance Indicators (KPIs).
• Employee turnover rate.
• Employee engagement score.
• HR policy compliance.
• Employee relations case resolution time.
• HR report accuracy and timeliness.
• Payroll data accuracy.
• Internal employee satisfaction.
• HR project completion within schedule.

Experience:

5 years required

Skills:

Public Speaking

Job type:

Full-time

Strategic Partnership & Planning: The role involves collaborating closely with Heads of Departments and Line Managers to understand business needs and develop capability-building strategies. This includes conducting gap analyses and maintaining skills matrices for succession planning. Learning & Development Strategy: Candidates will design and oversee learning solutions spanning in-house programs, external partnerships, and digital platforms. The position emphasizes leading organizational development and culture transformation programs that promote continuous learning. Talent Devel ...

Experience:

12 years required

Skills:

Project Management, Recruitment

Job type:

Full-time

• Serve as the primary HR partner for business leaders and managers in 4 local service units (LSUs) - Thailand, Singapore, Malaysia and Indonesia.
• Support the full spectrum of HRBP activities, including workforce planning, talent management, succession planning, performance management, employee relations, organizational design, and change management.
• Partner with leaders to align people strategies with business priorities and growth objectives.
• Provide coaching and guidance to managers on leadership effectiveness, employee development, and people matters.
• Drive employee engagement initiatives and foster an inclusive, high-performance culture.
• Support annual HR processes, including performance reviews, talent reviews, compensation cycles, and succession planning.
• Analyze workforce trends and HR metrics to provide insights and recommendations to business leaders.
• Ensure compliance with local labor legislation and company policies, by partnering with country HRs.
• Lead and coordinate HR projects and initiatives across Service Business Units covering four Local Service Units in alignment with Xmatrix.
• Partner with LSU leadership teams to identify organizational needs and implement solutions.
• Drive cross-functional and matrix HR initiatives related to workforce planning, talent development, capability building, diversity and inclusion, engagement, and organizational effectiveness.
• Manage project timelines, stakeholder alignment, risk mitigation, and communication plans.
• Facilitate best-practice sharing and HR process standardization across Service LSUs.
• Support business transformation, restructuring, and change management initiatives as required.
• Collaborate with global, regional, and local HR teams to ensure successful implementation of strategic HR programs.
• Talent & Leadership Development.
• Facilitate talent review and succession planning discussions.
• Identify critical talent gaps and develop action plans with leaders.
• Support leadership development and talent acceleration initiatives.
• Champion learning and capability-building programs to strengthen organizational effectiveness at all LSU level.
• Employee Engagement & Compliance.
• Manage employee relations matters with appropriate guidance from HR leadership and legal teams.
• Ensure adherence to local employment laws and corporate governance requirements in alignment with country HRs.
• Support investigations, disciplinary processes, and conflict resolution when necessary.
• Continuous employee engagement initiatives at all LSU levels.
• Partnering with L&D teams and arranging for training programs.
• HR Operations & Collaboration.
• Work closely with HR Operations, Talent Acquisition, Compensation & Benefits, Learning & Development, and Global Mobility teams to deliver integrated HR solutions.
• Ensure high-quality execution of HR processes and employee experience initiatives.
• Contribute to continuous improvement of HR practices and organizational effectiveness.
• Education.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Master's degree or HR certification is an advantage.
• Experience.
• 10 - 12 years of progressive HR experience, including HR Business Partnering responsibilities.
• Proven experience partnering with senior business leaders in a matrix organization.
• Experience managing regional, multi - country cross-functional HR projects.
• Experience supporting service, engineering, industrial, or technology-based businesses is preferred.
• Competencies.
• Strong business acumen and strategic thinking.
• Excellent stakeholder management and influencing skills.
• Project management and change management capability.
• Strong communication and presentation skills.
• Data-driven decision-making and analytical skills.
• Ability to manage multiple priorities across diverse stakeholder groups.
• Collaborative mindset with the ability to operate effectively in a global matrix environment.
• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
• Growth possibility: Learning and development platform, career movement opportunity within organization.
• Possibility to gain experience in international environment.
• Please be advised that the benefits provided may differ depending on the employee's country of hire.
• Accessibility and reasonable accommodation.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a _general inquiry form_on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
• Use of Al and automated tools in recruitment.
• As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as _Hitachi 's Global Data Privacy Notice._.
• Background Screening and Security Checks.
• As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
• For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
• The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Experience:

3 years required

Skills:

Payroll

Job type:

Full-time

• Payroll Operations.
• Coordinate and support end-to-end monthly payroll operations to ensure accurate and timely payroll processing.
• Validate payroll data, including attendance, overtime, leave records, allowances, deductions, incentives, and statutory contributions.
• Work closely with payroll vendors and internal stakeholders to resolve payroll discrepancies and ensure compliance with payroll timelines.
• Prepare payroll reports, reconciliations, and supporting documentation for Finance and management.
• Ensure payroll processes comply with company policies, labor laws, tax regulations, and statutory requirements.
• Support annual payroll activities, including personal income tax, social security, provident fund, and year-end reporting.
• Continuously review and improve payroll processes to enhance accuracy, efficiency, and employee experience.
• Support the preparation of data and documentation for both internal and external audits, and adjust work processes in accordance with auditors' recommendations.
• Compensation & Benefits.
• Support the design, implementation, and continuous improvement of compensation and benefits programs to ensure market competitiveness and alignment with business objectives.
• Support data for conduct salary benchmarking, market surveys, and compensation analysis to support competitive pay practices.
• Support to coordinate the annual salary review and bonus processes, including budget preparation, salary recommendations, and benchmarking analysis.
• Ensure compensation and benefits policies comply with company guidelines and relevant labor regulations.
• Support to prepare compensation reports, cost analysis, and insights to support management decision-making.
• Employee Well-being.
• Coordinate with internal stakeholders and external vendors to verify and prepare data, complete registrations, and process service payments within the required timelines, and partner with them to deliver wellness programs effectively.
• Plan, implement, and monitor employee wellness and well-being initiatives that enhance associate engagement and employee experience.
• Evaluate program effectiveness and recommend continuous improvements.
• HRIS & HR Operations.
• Serve as the primary point of contact for HR system-related inquiries and HR transactions.
• Maintain HRIS data accuracy, integrity, and system functionality.
• Coordinate HRIS enhancements, testing, system upgrades, and integrations.
• Develop user guides and deliver HRIS training to end users.
• People Analytics & Reporting.
• Support to collect, analyze, and interpret HR data to identify workforce trends and provide actionable insights.
• Support the data for develop HR dashboards and reports to support strategic decision-making.
• Support to improve compensation strategies, workforce planning, and HR effectiveness.
• Support to utilize Power BI and other reporting tools to present meaningful business insights to stakeholders.
• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• Minimum 3 - 5 years of experience in Compensation & Benefits and Payroll Operations.
• Strong knowledge of payroll processes, compensation practices, benefits administration, and Thai labor regulations.
• Experience in annual salary review, salary benchmarking, and total rewards administration.
• Experience with Workday or other HRIS platforms is highly preferred.
• Strong analytical and numerical skills with excellent attention to detail.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis) and Microsoft PowerPoint.
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and meet tight deadlines with a high level of accuracy.
• Proactive, detail-oriented, and collaborative team player with a continuous improvement mindset.
• Strong time management skills with the ability to follow up on tasks effectively.

Skills:

Employer Branding, Recruitment, English, Thai

Job type:

Full-time

• Lead Hiring Delivery At Scale.
• High-volume manufacturing roles (operators, technicians, production support).
• Engineering roles (e.g., process, manufacturing, R&D as relevant).
• Corporate functions (e.g., HR, Finance, Supply Chain, etc.).
• Partner with site leadership and business stakeholders to align hiring strategies with production ramp and business priorities.
• Ensure the team delivers against volume, speed, and quality targets across different hiring segments.
• Balance scalable volume hiring with high-quality hiring for specialized roles.
• Build and Lead a High-Performing TA Team.
• Lead, develop, and coach a team of recruiters to deliver consistent, high-quality hiring outcomes.
• Implement targeted actions to uplift overall team capability and make sound decisions on performance management, development, or role fit.
• Set clear expectations, goals, and accountability frameworks across the team.
• Establish Scalable Hiring Capability & Standards.
• High-volume manufacturing hiring.
• Specialized engineering and corporate recruitment.
• Ensure structured onboarding and ramp-up for new recruiters with defined productivity milestones.
• Drive consistency via calibration sessions, hiring reviews, audits and process governance.
• Scale Stakeholder Influence Through the Team.
• Ensure recruiters can independently influence and challenge hiring managers effectively.
• Coach recruiters on stakeholder engagement, expectation setting, and pushback where needed.
• Balance personal intervention with building team autonomy and maturity.
• Strengthen partnerships with site leadership and corporate stakeholders through consistent delivery and credibility.
• Drive Operational Excellence & Continuous Improvement.
• Use data (e.g., hiring volume, funnel health, conversion rates, recruiter productivity) to diagnose issues and suggest solutions.
• Lead and implement process improvements with strong adoption across the team and continuously improve team productivity across both volume and specialized hiring.
• Build a metrics-driven operating rhythm (reviews, dashboards, performance tracking).
• Strong people leader with proven ability to scale hiring results through a team.
• High-volume hiring environments (manufacturing/operations).
• Specialized hiring (engineering and/or corporate roles).
• Highly structured in coaching, performance management, and capability building.
• Able to build repeatable systems and hiring engines, not rely on individual effort.
• Data-driven and operationally strong, with ability to manage multiple hiring models simultaneously.
• Strong stakeholder management skills across plant leadership and corporate functions.
• Focused on building independent, high-performing recruiters.
• Proven experience leading a Talent Acquisition team (required).
• High-volume manufacturing hiring.
• Engineering and/or corporate recruitment.
• Demonstrated success managing team performance and coaching underperformers.
• Experience building playbooks, frameworks, or standardized recruitment processes.
• Track record of improving team productivity and hiring outcomes at scale.
• Experience managing agencies and diverse sourcing channels.
• Strong data-driven approach to recruitment metrics and performance tracking.
• Bachelor's degree in HR, Business, or related field (or equivalent experience).
• Fluency in Thai and English.
• Teparuk Thailand.
• Teparuk Thailand.
• Travel.
• None.

Skills:

Payroll

Job type:

Full-time

• Date that you could commence work if appointed;.
• 2) Experience relevant to the position; and,.
• Salary expectations.

Experience:

7 years required

Skills:

Employer Branding, Recruitment, English, Thai

Job type:

Full-time

• The Talent Acquisition team is responsible for attracting, engaging, and hiring top talent to support business growth. Partnering closely with business leaders and HR, the team drives strategic hiring initiatives, enhances employer branding, and ensures an exceptional candidate experience across all markets.
• Serve as a strategic Talent Acquisition partner to business leaders in Thailand, aligning hiring strategies with organizational goals and workforce plans.
• Lead end-to-end recruitment processes for mid to senior-level roles, as well as high ...
• Develop and execute scalable recruitment strategies to support large-scale hiring demands (e.g., ramp-up, expansion, or seasonal workforce requirements).
• Build and maintain strong talent pipelines through proactive sourcing strategies, including direct sourcing, market mapping, and community engagement.
• Partner closely with hiring managers, HR Business Partners, and operations leaders to understand workforce needs, particularly in manufacturing and production environments.
• Provide market insights, including talent availability, salary benchmarks, and competitor intelligence within Thailand's manufacturing sector.
• Drive process efficiencies and best practices for high-volume hiring, including campaign hiring, vendor management, and recruitment events.
• Ensure a high-quality candidate experience while managing large applicant volumes and maintaining speed, accuracy, and professionalism.
• Utilize recruitment data and analytics to track hiring progress, forecast demand, and continuously improve hiring effectiveness.
• Support employer branding initiatives to strengthen the organization's presence in Thailand's manufacturing talent market.
• Ensure compliance with local labor laws, company policies, and fair hiring practices.
• A strategic and hands-on TA professional with strong experience in manufacturing or industrial environments.
• Proven ability to manage both strategic hiring and high-volume recruitment simultaneously.
• Strong stakeholder management and influencing skills, with the ability to partner effectively with operations and plant leadership.
• Highly organized and able to manage multiple priorities in fast-paced, high-demand environments.
• Strong communication and interpersonal skills, with the ability to engage diverse talent pools.
• Data-driven mindset with a focus on continuous improvement and operational excellence.
• Demonstrates integrity, professionalism, and commitment to inclusive hiring practices.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+ years of talent acquisition experience, with significant exposure to manufacturing, engineering, or operations hiring.
• Proven experience managing high-volume recruitment (e.g., production operators, technicians, supply chain roles) as well as professional-level hires.
• Strong sourcing capabilities using multiple channels (e.g., job boards, social platforms, referrals, recruitment agencies, campus partnerships).
• Experience working in multinational or matrixed organizations.
• Familiarity with applicant tracking systems (ATS) and recruitment technologies.
• Knowledge of Thailand labor laws and hiring regulations.
• Fluency in Thai and English.
• Teparuk Thailand.
• Teparuk Thailand.
• Travel.
• None.

Job type:

Full-time

• Support L&D Lead in planning and delivering end-to-end learning initiatives, digital learning solutions, and stakeholder engagement. Ensure high-quality execution, effective team supervision, operational compliance, and measurable business impact.
• Design training curricula aligned with business needs and learning objectives.
• Coordinate vendors, facilitators, contracts, budgets, and schedules.
• Manage the LMS and other learning platforms, including content, user access, system administration, and reporting.
• Conduct orientation and onboarding programs for New Hires.
• Support leadership development initiatives.
• Monitor and track all learning progress and results of all learning programs / initiatives implemented through various measurements and evaluation e.g. quantitative reports qualitative feedback from key stakeholders, observer, or management. Ensure training records, policies, and processes meet compliance requirements.
• Prepare, submit, and maintain training documents and records required by the Department of Skill Development (DSD).
• Prepare communications, dashboards, reports, and management updates.
• Continuously improve learning solutions based on data and feedback.
• Bachelor Degree in Human Resources, Organizational Development, Education, or related field.
• Minimum 5 years experience in HR Learning and Development.
• Strong facilitation skills.
• Project Management, Stakeholder and Vendor Management experience.
• Basic Data analysis, Digital Learning, LMS, and Learning Technology Management.
• Training Governance and Compliance experience.
• Proactive, accountable, and results-oriented.
• Good command in English both written and verbal (Minimum 750 TOEIC score).
• Goal - Oriented, Unity, Learning, Flexible.

Experience:

6 years required

Skills:

Employer Branding, Teamwork

Job type:

Full-time

• Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtec ...
• As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.
• About the role.
• We are seeking an experienced HR Business Partner with a strong focus on talent development, learning and development, employer branding, compensation and rewards to join our dynamic People team. You will work as the HR Business Partner for Malaysia and Thailand and support the regional HR team and different business stakeholders across different countries and play a crucial role in making Igloo become a better place to work.
• Job Responsibilities.
• Conduct detailed regional HR data analytics to inform and influence decision-making processes.
• Lead and contribute to HR projects tailored to various Southeast Asian countries, ensuring alignment with local labor laws and successful execution in areas such as talent development, learning and development, and HR-related policies.
• Demonstrate strong understanding of the underlying logic of employee lifecycle processes.
• Develop and implement employee engagement initiatives that support a positive and inclusive company culture.
• Manage the employee lifecycle for the Malaysia and Thailand office, from onboarding to offboarding employees.
• Partner with hiring managers in Malaysia and Thailand to understand their hiring needs and provide guidance on talent acquisition best practices.
• Provide day-to-day HR operational support to employees and managers, addressing inquiries related to HR policies, procedures, and programs.
• Ensure compliance with local employment laws and regulations.
• Ensure a positive onboarding experience for new employees by providing a warm welcome, introducing them to their team and company culture, and providing the necessary tools and resources to succeed in their role.
• Monitor and report on recruiting metrics to assess the effectiveness of the recruiting process and make data-driven recommendations for improvement.
• Manage the office administration for the Malaysia office, make office activities and operations to secure efficiency and compliance to company policies.
• Purchase office supplies, equipment, and furniture.
• Oversee the maintenance of office facilities, and equipment.
• Perform other relevant duties when needed.
• Bachelor's degree in Human Resources Management, Business Administration, or a related field (Master's degree preferred).
• Minimum 6 years of HR Generalist / HR Business Partner experiences, preferably from an insurance company and has experience across different/ couples of HR functions.
• Excellent communication skills, ability to build relationships.
• Excellent organizational skills and ability to prioritize work according to business needs.
• Knowledge of the local employment statutory requirements.
• Strong tech savvy and curious to try and brave through new frontiers.
• A self-starter who embraces change and challenges.
• A hands-on contributor and a high level of flexibility and adaptability.
• Natural in attention to details.

Experience:

5 years required

Skills:

Employer Branding, Negotiation, Recruitment, Leadership Skill, Budgeting

Job type:

Full-time

• Talent Acquisition Team Leadership.
• Lead and manage the Talent Acquisition team, including recruiters and TA support functions.
• Set team priorities, assign recruitment responsibilities, and manage workloads according to business and hiring priorities.
• Monitor individual and team performance against recruitment targets and agreed KPIs.
• Provide regular coaching, feedback, and development to strengthen the capability and performance of TA team members.
• Conduct regular team meetings and recruitment reviews to track progress, identify challenges, and agree on action plans.
• Support team members in handling complex recruitment cases, candidate negotiations, and stakeholder management.
• Promote collaboration, accountability, and continuous improvement within the TA team.
• Talent Acquisition & Recruitment.
• Oversee the end-to-end recruitment process, from manpower requisition through sourcing, screening, interviewing, selection, offer negotiation, and onboarding coordination.
• Partner with Hiring Managers and business leaders to understand workforce requirements and develop appropriate recruitment strategies.
• Manage recruitment priorities across multiple functions and ensure critical vacancies are addressed effectively.
• Proactively source and build talent pipelines for critical and high-demand positions.
• Ensure a positive and professional candidate experience throughout the recruitment process.
• Support employer branding, recruitment campaigns, career fairs, university relations, and other Talent Acquisition initiatives.
• Manage and coordinate recruitment agencies and other external recruitment partners when required.
• Workforce & Manpower Planning.
• Support annual and ongoing workforce planning and manpower budgeting in alignment with business requirements.
• Partner with business leaders to review manpower requirements, including new headcount, replacement positions, workforce gaps, and future hiring needs.
• Monitor approved headcount, actual headcount, vacancies, new hires, employee movements, and manpower gaps.
• Analyze manpower trends and recruitment demand to support workforce decisions and hiring priorities.
• Prepare manpower reports, workforce summaries, and management dashboards.
• Ensure recruitment activities are aligned with approved manpower plans and headcount budgets.
• Organization Structure & Headcount Management.
• Support the development, review, and maintenance of the company's Organization Structure and Organization Charts.
• Coordinate with business units to ensure organizational information, reporting lines, positions, departments, and employee information are accurate and up to date.
• Support organizational restructuring and workforce changes by assessing impacts on positions, headcount, and reporting structures.
• Maintain consistency of organizational hierarchy, including Division, Department, Section, Position, and Reporting Line.
• Maintain accurate organization and headcount data to support workforce planning and management decision-making.
• TA Analytics & Process Improvement.
• Monitor recruitment KPIs and metrics, including Time to Fill, Recruitment Aging, Vacancy Status, Sourcing Effectiveness, and Hiring Progress.
• Prepare recruitment dashboards, hiring reports, and workforce updates for management.
• Analyze recruitment data to identify hiring risks, bottlenecks, and areas for improvement.
• Review and continuously improve recruitment workflows, tools, candidate experience, and TA processes.
• Ensure recruitment activities comply with company policies, applicable regulations, and data privacy requirements.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• At least 5 years of experience in Talent Acquisition / Recruitment, with strong end-to-end recruitment experience.
• Previous experience in leading, supervising, or coaching a Talent Acquisition / Recruitment team is highly preferred.
• Experience in Workforce Planning, Manpower Planning, Headcount Management, or Organization Structure would be an advantage.
• Strong stakeholder management skills with the ability to work effectively with Hiring Managers and senior management.
• Strong analytical and problem-solving skills with the ability to work with recruitment and workforce data.
• Good knowledge of Microsoft Excel and experience preparing HR reports, dashboards, and management presentations.
• Strong communication, negotiation, coaching, and interpersonal skills.
• Ability to manage multiple priorities and lead the team effectively in a fast-paced environment.
• Good command of English, both written and spoken.
• Experience in healthcare, hospital, service, or high-volume recruitment would be an advantage.
• What We're Looking For.
• We are looking for a hands-on Talent Acquisition leader who can balance people leadership, recruitment delivery, workforce planning, and organization management.
• You will be expected not only to deliver hiring results, but also to develop the TA team, partner with business leaders, use data to support workforce decisions, and continuously improve the way Talent Acquisition operates.
• If you are passionate about building strong teams and connecting people, structure, and business needs, we would love to hear from you.

Experience:

5 years required

Skills:

Product Development, Project Management, Creative Thinking, Social media, Accounting, Telesales, English, Thai

Job type:

Full-time

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• Frontline Sales (Telesales).
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• Specialist, GCEO Strategic Agenda and Employee Communications.
• 25/06/2026.
• This role is responsible for shaping and driving the company's strategic narrative through impactful communication, translating corporate strategy into compelling, purpose-driven stories that elevate leadership positioning and strengthen the company's reputation. The role enables enterprise-wide employee engagement by delivering clear, timely, and meaningful communication that helps employees understand what the company does, why it matters, and how they contribute driving alignment, active participation, and strong advocacy both internally and externally.
• Job Responsibilities*.
• Strategic Communication Project Leadership.
• Lead end-to-end planning and execution of highimpact communication projects across internal and external stakeholders.
• Drive strategic narratives that support corporate priorities and leadership positioning.
• ESG positioning: Elevate True as a sustainabilitydriven organization, anchoring GCEO leadership.
• SPARK: GCEO stakeholder platform for strategic dialogue and agenda-setting.
• Big Moves" Strategy Storytelling.
• Corporate & MCOM social media.
• Corporate assets (Annual Report, Sustainability Report, Website).
• Stakeholder engagement and endorsement.
• Employee Engagement & Strategic Campaign Execution.
• (Note: This responsibility will be fully transitioned by end of this year ).
• Design and execute employee engagement campaigns to support strategy cascading.
• Lead key company-wide initiatives, including: o Strategy Kick-off & Quarterly Townhalls o BU communication cascading.
• Drive employee participation, alignment, and advocacy Employee Communication Content & Channel Management.
• Own and manage company-wide internal communications (e.g., corporate announcements and official messaging).
• Develop and oversee employee communication content and distribution channels.
• Ensure messaging is clear, consistent, engaging, and aligned with corporate tone and business strategy.
• Manage end-to-end communication process, including content development, stakeholder alignment/approvals, and distribution.
• Oversee key platforms (e.g., ONE TRUE PAGE, Viva Engage) to drive employee engagement and alignment.
• Ability to develop and execute effective communication campaign strategy and execution plan in a simple, clear, and engaging manner.
• Exceptional storytelling skills with the ability to simplify complex content for diverse audiences.
• Proven experience in managing projects from initiation to completion, with a strong focus on employee activation and engagement.
• Strong project management skills, including the ability to lead and coordinate cross-functional teams effectively.
• Ability to proactively initiate innovative ideas and drive them through to execution.
• Demonstrated expertise in managing digital communication platforms.
• Excellent situational awareness and the ability to respond effectively under pressure.
• At least 5-8 years in Employee Communications or related fields, with exposure to business functions (e.g., Sales, Marketing).
• Background in corporate/business environment preferred Certification Skill and knowledge.
• Having excellent Thai-English Communication skill (writing and speaking) and storytelling skill.
• Know how to effectively communicate on social media and win algorithms.
• Creative thinking and excellent execution with project management skills.
• Having ability to promote collaborative influence and stakeholder engagement.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

Experience:

2 years required

Skills:

Recruitment

Job type:

Full-time

• Act as the primary HRBP for all functions.
• Drive initiatives to improve talent density and organizational effectiveness.
• Talent Acquisition Operations.
• Manage local TA operations including interview coordination and offer process.
• Coordinate background checks and pre-employment requirements.
• Own end-to-end onboarding experience.
• Performance & Talent Management.
• Drive performance management cycles (goal setting, reviews, calibration).
• Support managers in feedback and development conversations.
• Maintain performance documentation.
• Payroll & Statutory Compliance (Thailand).
• Process monthly payroll.
• Oversee statutory payments (SSO, WHT, others).
• Support tax filing processes.
• Employee Lifecycle Management.
• Maintain accurate personnel files (P-File management).
• Handle employment documentation and contract administration.
• Manage offboarding process including clearance, final pay coordination, and exit interviews.
• Office & Administrative Operations.
• Oversee office management and facilities coordination.
• Oversee asset management (laptops, equipment tracking).
• Manage and coordinate with external vendors.
• At least 2 years of experience in HR/People Operations.
• With knowledge in Thailand labor law and statutory processes.
• Strong organizational and stakeholder management skills.
• Can converse both in English and Thailand language.

Skills:

Electronics, Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Experience:

2 years required

Skills:

Labor law, Payroll, English

Job type:

Full-time

• Qashier is looking for a People Specialist to drive the growth of our business and build a high-performing team in Thailand!.
• We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.
• As the.
• People Specialist., you will responsible for end-to-end People Operations and HR Business Partnering for the local entity. This role ensures operational excellence across the employee lifecycle, drives talent density and performance culture, and maintains full compliance with Thailand statutory requirements.
• HR Business Partnering.
• Act as the primary HRBP for all functions.
• Drive initiatives to improve talent density and organizational effectiveness.
• Talent Acquisition Operations.
• Manage local TA operations including interview coordination and offer process.
• Coordinate background checks and pre-employment requirements.
• Own end-to-end onboarding experience.
• Performance & Talent Management.
• Drive performance management cycles (goal setting, reviews, calibration).
• Support managers in feedback and development conversations.
• Maintain performance documentation.
• Payroll & Statutory Compliance (Thailand).
• Process monthly payroll.
• Oversee statutory payments (SSO, WHT, others).
• Support tax filing processes.
• Employee Lifecycle Management.
• Maintain accurate personnel files (P-File management).
• Handle employment documentation and contract administration.
• Manage offboarding process including clearance, final pay coordination, and exit interviews.
• Office & Administrative Operations.
• Oversee office management and facilities coordination.
• Oversee asset management (laptops, equipment tracking).
• Manage and coordinate with external vendors.
• At least 2 years of experience in HR/People Operations.
• With knowledge in Thailand labor law and statutory processes.
• Strong organizational and stakeholder management skills.
• Can converse both in English and Thailand language.
• About Qashier.
• Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our.
• Qashier SuperTerminal.
• is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.
• Ready to take the leap and make an impact in the exciting world of FinTech?.
• Click.
• Apply'.
• or reach out to.
• [email protected].
• to start the conversation.

Skills:

Labor law, Thai

Job type:

Full-time

• Lead all employee relations cases end-to-end disciplinary actions, grievances, terminations, and complex interpersonal disputes.
• Conduct investigations with rigor: interview witnesses methodically, identify the core facts, distinguish evidence from assumption, and reach defensible conclusions.
• Draft all formal documentation warning letters, show cause notices, termination letters that is legally sound and consistent in standard.
• Advise managers on appropriate disciplinary action and ensure decisions are proportionate, fair, and legally compliant.
• Manage sensitive cases with discretion, including those involving senior employees or potential legal escalation.
• Know when to escalate to external legal counsel and brief them effectively when you do.
• B. Systems, Process & Standards.
• Build the ER process infrastructure from scratch: investigation framework, disciplinary workflow, documentation templates, and escalation protocols.
• Create and maintain a case management system that tracks all active and historical ER cases with appropriate confidentiality.
• Establish consistent standards for how cases are handled across HQ, On field, and Store one standard, applied fairly.
• Identify patterns across cases to surface systemic issues.
• C. Labor Law & Legal Risk Management.
• Serve as the primary internal expert on Thai Labor Protection Act and related legislation.
• Review all disciplinary and termination decisions before execution to ensure legal compliance and minimise litigation risk.
• Draft and maintain key HR policies disciplinary policy, grievance policy, code of conduct that reflect current law and company needs.
• Monitor changes in Thai labor law and proactively update internal policies and practices.
• Manage relationships with external labor counsel for high-risk cases, providing clear and well-organized case summaries.
• D. Manager Training & Capability Building.
• Design and deliver ER training for line managers covering disciplinary procedures, documentation standards, and how to handle early-stage employee issues before they escalate.
• Build manager confidence to handle routine ER situations independently, reducing unnecessary escalation to HR.
• Create practical reference materials (decision trees, checklists, templates) that managers can use without HR support for straightforward cases.
• E. Team Leadership.
• Supervise and develop ER office set case standards, review their work, and build their investigation and documentation skills.
• Assign cases appropriately based on complexity and junior team capability.
• Create a team culture where accuracy, fairness, and legal compliance are non-negotiable.
• Required.
• Solid, working knowledge of Thai Labor Protection Act able to apply it to real cases, not just cite it.
• Proven track record of conducting workplace investigations independently: interviewing, evidence assessment, and writing findings that hold up to scrutiny.
• Experience drafting legally sound disciplinary documentation warning letters, show cause notices, termination letters.
• Sound judgment under pressure: able to assess a situation quickly, identify the key risks, and recommend the right course of action.
• Ability to push back on managers or leadership when a proposed action is legally risky or procedurally wrong and do so clearly and professionally.
• Experience working in a company with significant headcount (500+ employees) where ER complexity is real.
• Strongly Preferred.
• Background in retail, manufacturing, logistics, or any industry with high-volume frontline workforce where ER cases are frequent and varied.
• Experience building ER processes or documentation standards from scratch, not just inheriting an existing system.
• Exposure to cases involving dismissal disputes, Labor Court, or conciliation proceedings.

Experience:

3 years required

Skills:

Education Development

Job type:

Full-time

• Analyze training needs and prepare annual training programs, curricula, and training plans to support organizational development.
• Coordinate, monitor, and follow up on training activities to ensure they are implemented effectively according to the training plan.
• Conduct and monitor pre-training and post-training evaluations to measure learning effectiveness and training outcomes.
• Support the development and continuous improvement of training systems, processes, and learning technologies to enhance training effectiveness.
• Maintain and administer training records, course documentation, and training databases in an accurate and systematic manner.
• Support the development of the Learning Resource Center and promote self-directed learning among employees.
• Maintain the internal trainer database, coordinate internal trainers, and support the identification and development of future trainers.
• Assist in developing employee competency development plans and learning roadmaps for short-term, and long-term development.
• Consult and support team members to ensure training objectives are achieved efficiently.
• Bachelor's degree or higher in Industrial and Organizational Psychology, Human Resource Development, or other related fields.
• At least 3 years of experience in trainer (Soft skill), human resource development(HRD), training and development, learning and development (L&D), or a related field.
• Strong interpersonal and communication skills, with the ability to influence, motivate, and engage others effectively.
• Experience as a master of ceremonies (MC), facilitator is preferred.
• Possession of a valid driver's license and ability to drive a car.
• Annual Performance Bonus.
• Annual Salary Adjustment.
• Life and Health Insurance.
• Provident Fund.
• Vacation Leave.
• Uniform.
• New Year Party.

Skills:

Automation

Job type:

Full-time

• We bring strong business process consulting together with deep technology skills and modern delivery practices - product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for.
• We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design - business consultants, software engineers, architect ...
• Join our talent community and stay updated on opportunities!.
• Thanks for your interest in SimplifyNext. SimplifyNext is actively hiring and we'd love to keep in touch. Meeting people who we could easily imagine as our colleagues is always awesome. Send us your CV, so we can get to know you and let you know if we are looking for someone like you.
• At SimplifyNext, we're committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you're excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we'd be happy to hear from you.

Skills:

Recruitment

Job type:

Full-time

• We're looking for a strategic and people-focused Talent Acquisition Lead - Southeast Asia (SEA) to lead regional recruitment operations across multiple markets and business segments.
• You will lead a team of Talent Acquisition Partners and Coordinators, drive recruitment excellence across the full hiring lifecycle, and partner closely with business leaders to attract exceptional talent across Southeast Asia.
• You'll play a key role in strengthening talent pipelines, elevating the candidate ex ...
• In addition, you will bring end-to-end leadership, structure, and strategic coherence across SEA, ensuring all markets operate with shared standards, tools, and expectations while maintaining the cultural nuance required. In addition, you will bring end-to-end leadership, structure, and strategic coherence across SEA, ensuring all markets operate with shared standards, tools, and expectations while maintaining the cultural nuance required.
• Lead and develop the Southeast Asia Talent Acquisition team across end-to-end recruitment delivery.
• Partner with business leaders and P&O teams to execute regional hiring strategies.
• Drive Talent Acquisition strategies, process standardisation and operational excellence across multiple Southeast Asia markets.
• Bring teams together through strong collaboration, consistent ways of working and a shared focus on delivering an exceptional hiring experience.
• Manage recruitment operations, workload allocation and stakeholder escalations across the region.
• Build proactive talent pipelines and support strategic and executive hiring initiatives.
• Drive continuous improvement across recruitment processes, tools and candidate experience.
• Strengthen the Mars employer brand across Southeast Asia markets.
• What we're looking for.
• Significant Talent Acquisition experience across in-house and/or RPO environments, including proven leadership experience managing recruitment teams within regional or multi-market organisations.
• Experience developing and implementing TA strategies across regional or multi-market environments.
• Experience operating in fast-paced, complex and multicultural environments.
• Ability to serve geographically distributed hiring managers and stakeholders across multiple Southeast Asia markets, while consistently delivering professional, market-aligned customer service.
• Strong stakeholder management, communication and operational leadership capability.
• Experience with recruitment systems such as Workday, Avature or HireVue.
• Proven ability to standardise processes, drive alignment and lead teams through change in complex organisations.
• Southeast Asia market experience highly regarded.
• Why Work at Mars?.
• A Global Network - Work with diverse and talented Associates, all guided by the Five Principles.
• Purpose-Driven Work - Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Learning & Development - Best-in-class learning and development support from day one, including access to our in-house Mars University.
• Competitive Compensation - An industry competitive salary and benefits package, including company bonus.
• Diversity & Inclusion at Mars.
• Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
• The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.