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Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

No experience required

Job type:

Full-time

• Bachelor s degree in Business Administration or a related field.
• Proven experience in an administrative or support role is preferred.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good command of English and Thai, both written and spoken.
• Why to apply?.
• Join iDeal Distribution to be part of a dynamic and fast-growing company that values professionalism, teamwork, and innovation. Enjoy opportunities for career growth, a supportive work environment, and the chance to work with premium foreign products in the food and beverage industry.

Experience:

No experience required

Job type:

Full-time

• สถานที่ทำงาน: กรุงเทพฯ เขตวัฒนา.
• เงินเดือนเริ่มต้น 25,000 บาท.
• กำลังมองหาผู้ช่วยส่วนตัว เพื่อช่วยดูแล จัดการ และประสานงานเรื่องต่าง ๆ ในชีวิตประจำวันของผู้บริหาร โดยตำแหน่งนี้จะไม่ใช่งานเลขานุการบริษัทหรือประสานงานธุรกิจเป็นหลัก แต่จะเน้นการดูแล ติดตาม และจัดการงานส่วนตัวต่าง ๆ ของผู้บริหารให้เป็นไปอย่างเรียบร้อยและมีประสิทธิภาพ.
• ลักษณะงานโดยประมาณ.
• ดูแลและติดตามงานต่าง ๆ ที่เกี่ยวข้องกับบ้านและทรัพย์สินของผู้บริหาร.
• ประสานงานกับช่าง ผู้รับเหมา และผู้ให้บริการต่าง ๆ.
• นัดหมาย เฝ้างาน และติดตามงานซ่อมบำรุง.
• จัดหา เปรียบเทียบราคา และสั่งซื้ออุปกรณ์หรือบริการที่จำเป็น.
• ตรวจสอบความเรียบร้อยของทรัพย์สิน อุปกรณ์ และงานที่ได้รับมอบหมาย.
• จัดการนัดหมาย งานเอกสาร และงานธุรการทั่วไป.
• รับผิดชอบงานย่อยต่าง ๆ ที่ได้รับมอบหมาย และติดตามจนแล้วเสร็จ.
• มีความรับผิดชอบสูง.
• ละเอียด รอบคอบ และจัดการงานหลายอย่างพร้อมกันได้.
• ซื่อสัตย์ และรักษาความลับได้ดี.
• มีทักษะในการประสานงานและแก้ปัญหาเฉพาะหน้า.
• สามารถติดตามงานด้วยตนเองโดยไม่ต้องรอสั่งทุกขั้นตอน.
• ใช้งานคอมพิวเตอร์พื้นฐาน, Google Calendar, Line, Excel และเอกสารทั่วไปได้.
• เงินเดือนเริ่มต้น 25,000 บาท.
• หลังผ่านทดลองงาน 6 เดือน และมีผลการปฏิบัติงานเป็นที่น่าพอใจ บริษัทมีโอกาสพิจารณาปรับเงินเดือน และจัดสรรรถประจำตำแหน่งสำหรับใช้ในการปฏิบัติงาน.
• เงินเดือนมีการปรับขึ้นทุกปี ทั้งนี้ขึ้นอยู่กับผลการปฏิบัติงานและการพิจารณาของบริษัท.
• ค่าใช้จ่ายในการเดินทางเพื่อปฏิบัติงาน บริษัทสนับสนุนตามความเหมาะสม.
• หมายเหตุ.
• งานนี้เหมาะกับคนที่ชอบจัดการรายละเอียด ชอบแก้ปัญหา มีความรับผิดชอบสูง และสามารถดูแลหลายเรื่องพร้อมกันได้.
• ตำแหน่งนี้เหมาะสำหรับผู้ที่มองหางานประจำและต้องการเติบโตไปพร้อมกับองค์กรในระยะยาว.

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• บริษัทด้านการให้บริการเก็บรักษาและเพาะเลี้ยงสเต็มเซลล์ระดับมาตรฐานสากล กำลังเติบโตและขยายทีมงาน.
• เปิดรับสมัครตำแหน่ง.
• ผู้ช่วยผู้แทนขาย (Sales Assistant) เขตกรุงเทพฯ จำนวน 2 อัตรา***.
• หมายเหตุ.
• เพศหญิง อายุ 22-30 ปี.
• วุฒิการศึกษาปริญญาตรี ทุกสาขา (หากมีประสบการณ์ด้านงานขาย หรือบริการลูกค้า จะพิจารณาเป็นพิเศษ).
• บุคลิกภาพดี มนุษยสัมพันธ์ดี รักงานบริการ และมีทักษะการสื่อสารที่ดี.
• มีความกระตือรือร้น เรียนรู้ไว และสามารถทำงานเป็นทีมได้.
• สามารถทำงานนอกสถานที่ หรือเข้าร่วมกิจกรรมต่าง ๆ ของบริษัทได้.
• ต้อนรับและสร้างความประทับใจแรกให้กับลูกค้า พร้อมนำเสนอข้อมูลบริษัทและผลิตภัณฑ์อย่างมืออาชีพ.
• รวบรวมและบันทึกข้อมูลลูกค้าในระบบตามมาตรฐานของบริษัท.
• สนับสนุนทีมฝ่ายขายในการติดตามลูกค้า (Prospect) เพื่อเพิ่มโอกาสทางการขาย.
• ประสานงานและสนับสนุนกิจกรรมการขายและการตลาด เช่น Mother Class และกิจกรรมส่งเสริมการขาย.
• จัดทำและส่งรายงานผลการปฏิบัติงานตามกำหนดเวลา
• เงินเดือน + ค่าตอบแทนพิเศษ
• ค่าเดินทาง
• ค่าโทรศัพท์
• Tablet สำหรับปฏิบัติงาน
• โอกาสเติบโตในสายงาน Health & Biotechnology.
• หากคุณสนใจร่วมเป็นส่วนหนึ่งกับเรา
• สามารถติดต่อฝ่ายทรัพยากรบุคคลได้ที่ 086-341-0822.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• The ideal candidate is professional, detail-oriented, trustworthy, and able to work efficiently in a fast-paced environment.
• Manage schedules, meetings, and appointments
• Coordinate travel arrangements and logistics
• Handle emails, calls, and communication on behalf of management
• Assist with administrative and operational tasks
• Organize documents, reports, and company information
• Support event coordination and team management when needed
• Follow up with staff, clients, and partners
• Assist with day-to-day business and personal tasks
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Professional attitude and appearance
• Ability to work under pressure and maintain confidentiality
• Good English communication skills preferred
• Experience as a PA, Executive Assistant, or Admin is a plus
• Familiar with Google Workspace, Microsoft Office, and messaging platforms
• Must Speak Fluent English
• Preferred Qualities
• Fast learner
• Highly reliable and proactive
• Attention to detail
• Strong time management
• Able to adapt quickly in a fast-moving environment.

Experience:

No experience required

Skills:

Excel

Job type:

Full-time

• เปิดบิลขาย.
• ตอบแชทลูกค้า - ติดต่อพูดคุยกับลูกค้ารายใหม่.
• ดูแล Social Media ของบริษัท.
• ทำงานในออฟฟิศ & ออกไปพบลูกค้านอกสถานที่ (บางครั้ง).
• ตัดต่อคลิปวิดีโอ.
• ดูแลสต็อก.

Experience:

No experience required

Skills:

Good Communication Skills, High Responsibilities, Producing Reports, Pleasant Personality, Thai, English

Job type:

Full-time

• ดูแลเอกสารต่างๆ เช่น ใบเสนอราคา ใบเสร็จรับเงิน และเอกสารภายในบริษัท.
• สนับสนุนงานฝ่ายขาย ติดตามสถานะงาน และประสานงานกับทีมที่เกี่ยวข้อง.
• ประสานงานระหว่างแผนก เพื่อให้การดำเนินงานเป็นไปอย่างราบรื่น.
• ดูแลและจัดการระบบ Record ของบริษัท.
• สนับสนุนงานธุรการและงานสำนักงานทั่วไป.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมายจากหัวหน้างาน..
• ยินดีรับเด็กจบใหม่.
• วุฒิ ปวส. หรือ ปริญญาตรี.
• มีความละเอียดรอบคอบ ขยัน ซื่อสัตย์ และมีความรับผิดชอบ.
• มีทัศนคติที่ดีในการสนับสนุนทีม และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถทำงานเอกสารและงานประจำที่ต้องทำซ้ำได้.
• ใช้งานคอมพิวเตอร์และ Microsoft Office ได้ดี.
• มีทักษะภาษาอังกฤษระดับพื้นฐาน (หากสื่อสารได้ดีจะพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• หากมีประสบการณ์ด้านธุรการหรือบัญชี จะพิจารณาเป็นพิเศษ.
• สามารถทำงานที่ออฟฟิศได้ 100% (Work from Office).

Experience:

No experience required

Job type:

Full-time

• ชูโมเดล Tea Wellness Solution Center แห่งแรกในไทย.
• บริษัท รินชา ซัพพลายเออร์ จำกัด เปิดตัว Rincha Tearoom x Café สาขาพรานนกตัดใหม่ พลิกโฉมคาเฟ่จาก Espresso สู่ Teapresso พร้อมเดินหน้าสร้าง Ecosystem ให้อุตสาหกรรมชาแบบครบวงจร วางโรดแมป 4 แกนหลัก มุ่งสู่เป้าหมาย 100 แฟรนไชส์ภายใน 3 ปี.
• อายุ 18 ปีขึ้นไป.
• ประสบการณ์การชงชา/กาแฟ 1ปีขึ้นไป.
• มีจิตรักบริการ ยิ้มแย้มแจ่มใสร่าเริง ขนัยอดทน ใฝ่เรียนรู้งาน.
• เงินเดือน: ตามตกลง.
• ทำงาน: 6 วัน.
• ประกันสังคม.
• วันหยุด.
• ลากิจ-ป่วย-พักร้อน.
• เครื่องแบบของทางร้าน.
• ค่าเครื่องดื่มวันละ 100 บาท.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Support sales operations including quotations, invoices, proposals, and sales reports.
• Coordinate with clients, partners, and internal teams to support ongoing projects and delivery timelines.
• Assist in IT project coordination, including scheduling, task tracking, documentation, and requirement preparation.
• Create wireframes, storyboards, and presentation materials using Canva or Figma.
• Support media and visual production processes.
• Native Thai speaker with business-level English or Japanese.
• Open to new graduates and candidates with up to 3 years of experience.
• Strong communication and coordination skills.
• Interest in IT project coordination.
• Able to manage multiple tasks and work in an organized manner.
• Proficient in Excel or Google Sheets for reporting and documentation.
• Familiarity with Canva or Figma is a plus.
• Akagane (Thailand) Co., Ltd. specializes in comprehensive data management and processing services. Since 2010, we have been transforming complex information into accessible formats, supporting global clients across industries with multilingual solutions. We also provide IT solutions and digital project support, helping clients streamline workflows, improve operational efficiency, and manage information more effectively.
• Social Security.
• Group Life Insurance.
• Provident Fund.
• Annual Health Check-up.
• Influenza Vaccination.
• Meal Allowance (Lunch/Dinner).
• Transportation Allowance.
• Learning & Development Budget.
• Language Skill Improvement Reward.
• Annual Company Trip (depending on company performance).
• Special Leave and Financial Support for Special Occasions.
• Flexible Working Hours.
• Bonus (depending on company performance).
• Others.

Experience:

No experience required

Skills:

Able to work as a shift, Teamwork, Problem Solving, Good Communication Skills, High Responsibilities, English

Job type:

Full-time

• Issue invoices and ensure all billing documents are accurate and up to date.
• Coordinate sales processes from the first customer order until delivery and completion.
• Work closely with the sales and logistics teams to ensure on-time order fulfillment.
• Maintain organized records of orders, invoices, and related sales documents.
• Provide administrative support to the sales department as needed.
• Bachelor s degree in business administration or related field.
• Good communication and coordination skills.
• Careful, organized, and able to handle multiple tasks efficiently.
• Good command of English (spoken and written).
• Having sales coordinator experience is a plus.
• SSO.
• Annual leave.
• Company entertainment.

Experience:

No experience required

Skills:

Digital Marketing, Market Research, English, Thai

Job type:

Full-time

• Assist the MD, client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Handle administrative and office support tasks.
• Prepare and organize documents and reports.
• Coordinate with clients, suppliers, and team members.
• Manage schedules, appointments, and meetings.
• Respond to emails, phone calls, and messages.
• Maintain and update records and databases.
• Support other departments when needed.
• Good communication and organizational skills.
• Able to multitask and work under pressure.
• Proficient in computer and office software such as:Microsoft Excel.
• Microsoft Word.
• Google Sheets.
• Detail-oriented and responsible.
• Previous admin experience is a plus.

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

Experience:

No experience required

Job type:

Full-time

• Welcome and assist patients with inquiries, appointments, and follow-ups.
• Manage patient records and ensure accurate data entry.
• Coordinate with dental professionals to schedule treatments efficiently.
• Handle patient feedback and resolve concerns promptly.
• Provide information about clinic services and promotions.
• Maintain a clean and organized reception area.
• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and scheduling software.
• Friendly and professional demeanor.
• Attention to detail and organizational skills.
• Why to apply?.
• Join Denta Care Clinic to be part of a supportive and professional team dedicated to improving patients' lives. Enjoy a positive work environment, opportunities for growth, and competitive benefits.
• Please contact: 0-2238-8938-9 / 0-2235-7755.
• Location: 1010/18-20 Rama IV Rd., Silom, Bangrak Bangkok.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions.
• Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• 500 Baht per events organizing.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Sunday.
• Website TB: https://teambuildingbkk.com/.
• Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• Website CSR: https://bangkokcsrteambuilding.com/.
• Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

Skills:

Finance, Social media, Excel, English

Job type:

Full-time

• Planning & Manpower (WFM): Plan and manage manpower budgets and headcount requirements. You will learn to schedule shifts and plan manpower to ensure smooth operations for our teams.
• Knowledge Management (KM): Develop SOPs (standard procedures), manage the Help Center portal, and create knowledge-sharing initiatives.
• Finance & Reconciliation: Perform financial reconciliation for logistics, marketing packages, and digital products. You will manage wallet adjustments and resolve payme ...
• Seller & Key Account Support: Interact directly with sellers and internal teams to solve operational issues and help sellers improve their performance on our platform.
• User Experience & Analysis: Use data from surveys and social media to improve local processes, conduct competitor analysis, and enhance the overall customer experience.
• Tech & Chatbot Management: Handle chatbot features, analyze scripts, and manage taskbot setups to provide instant and effective answers to our users.
• Who We Are Looking For: Fresh graduates from any field (Business, Finance, or Arts we value your attitude and logic most!).
• Good command of English and Thai (both written and spoken).
• Organized & Detail-oriented: You enjoy making plans and double-checking that every detail is correct.
• Logical Thinker: You can break down a complex problem into a simple, step-by-step solution.
• Proficient in Excel or Google Sheets: You are comfortable working with data, tables, and basic formulas.
• Eager to Learn: You are excited to learn about business operations, budgeting, and system management.
• Team Player: You enjoy coordinating with different departments to get things done.

Skills:

YouTube, Korean, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
• Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• A bachelor s degree is required.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Korean skills, and Business level of English.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required language for the role if any.
• Why Agoda.
• Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• Agoda choice(welfare points).
• 400 USD allowance to set up your home office(one time payment).
• Daily snack + coffee machine.
• Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Job type:

Full-time

• Process customer complaint cases.
• Resolve more complex complaints escalated by customer service or customer contact centre staff.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

English

Job type:

Full-time

• Resolve escalated customer concerns and complaints by creating positive experiences;.
• Utilize strong communication skills to connect with customers and negotiate when necessary.
• Consistently follow-up with customers until their concerns are fully resolved.
• Identify operational issues and cooperate with other teams/departments to improve Trip.com s products and services.
• Assist with any ad hoc projects and tasks from the Customer Care Team Leader.
• What you'll Need to Succeed.
• Full-Time Bachelor s Degree or higher.
• Highly proficient in both verbal and written English; native Thai speakers are preferred.
• Have a passion for helping and supporting others; you gain a sense of fulfillment from saving someone s day.
• Able to work under tight deadlines and pressure, both independently and with others.
• Able to work during weekends and public holidays.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Microsoft Office, CSS, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Customer Service orientation.
• Customer Results/Solutions focussed.
• Customer Expectations Management.
• Active Listening Skills.
• Ability to handle queries and objections in a professional manner.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
• Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
• Your attitude and how you behave will determine how our client is perceived by its customers.
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
• Customer concerns must be handled positively and professionally.
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
• Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
• Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
• Maintain and improves quality of service by sharing suggestions and recommendations.
• Keep job knowledge and skills up to date by attending training and continuously learning.
• Meet all key performance indicators set by the company and client.
• Adhere to the policies and procedures set by the company and client.