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Experience:

3 years required

Skills:

Data Entry, SAP, Customer Relationship Management (CRM), English

Job type:

Full-time

• Generic Email Management involves handling a wide range of tasks related to email communication. This includes managing incoming and outgoing emails, ensuring prompt responses.
• Performing parts ordering in the CRM system is a critical task that requires meticulous attention to detail and accurate data entry. This involves creating a parts order request and submitting it through the CRM system. Monitoring the status of the parts order, tracking its progress from submission to fulfillment. Communicating with i ...
• Creating service quote in the CRM system, ensuring all fields are completed correctly. This may also include following up with the customer if any information is unclear or missing, and making necessary adjustments to the service quote as needed.
• Provide support as required with warranty extension submission as well as any other ad hoc additional administrative tasks.
• Work collaboratively and partner with different departments.
• Ensure all working relationships follow Agilent Technologies Standards of Business Conduct.
• Bachelor's or Master's degree, or an equivalent combination of education and 3-5 years of experience in customer service operations or administration.
• Excellent communication skills, both written and verbal in English and Thailand language.
• Possess Customer-First mindset.
• Excellent telephone communication skills for customer interactions.
• Good team player who can cooperate cohesively within the team and with cross functional teams.
• Knowledge in SAP is mandatory.
• Additional Details.
• This job has a full time weekly schedule.
• Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations.
• Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
• No.
• Day.
• No End Date.
• Services & Support.

Experience:

5 years required

Skills:

Quality Assurance, English, Thai

Job type:

Full-time

• Supervise Remittance Operation team with 4 associates.
• Manage to have smooth daily operation covering Cross Border payment, and regulatory reporting e.g. DMS, AMLO.
• Provide advice to staff to solve the daily operation issue/problem and ensure escalation of the incident to senior management team.
• Provide support and guidance for solution where required/requested to GTS products, GTS sales, RM and Client Service & Fulfillment Officers.
• Participate in local/regional projects, taking ownership and deliver the execution of these projects.
• To coordinate with LOB to implement the new client requirement effectively.
• Adhere to bank policy and local regulation, ensure control are in place and no audit findings.
• Coordinate with Regional team on system/product enhancement.
• At least 5-8 years working experience in Cash Management business e.g. Payment products including regulatory reporting.
• 3-5 years of operational management/supervisory experience.
• Good knowledge of offshore payment (SWIFT/ISO20022) and Bank of Thailand exchange control regulation.
• Excellent professional leadership and management skills.
• Good oral and written communication skills in both English and Thai.
• Self-motivated, ability to work independently, Constructive and positive approach to challenges, and be a good team player.
• Experience of working in a Regional/Global environment.
• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner's mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
• Attention to Detail.
• Collaboration.
• Customer Service Management.
• Customer and Client Focus.
• Fraud Management.
• Active Listening.
• Administrative Services.
• Business Operations Management.
• Data Collection and Entry.
• Quality Assurance.
• Client Management.
• Coaching.
• Performance Management.

Experience:

1 year required

Skills:

Business Development

Job type:

Full-time

• Sales & Market Development.
• Own and achieve the assigned annual sales target, supported by agreed objectives for pipeline coverage, gross margin, conversion, new-client acquisition, and forecast accuracy.
• Generate and qualify opportunities through targeted prospecting, networking, partnerships, campaigns, referrals, existing-client expansion, and cross-selling across the organisation.
• Develop priority accounts and sectors by identifying client needs, decision-makers, buying triggers, competitor activity, and suitable sustainability services.
• Solution, Proposal & Pricing Leadership.
• Lead qualified opportunities from discovery through solution development, proposal submission, negotiation, contract award, handover, or formal closure.
• Work with technical specialists to translate client requirements into clear, differentiated, and deliverable proposals, ensuring methodology, resource needs, technical risks, assumptions, and scope are appropriately validated.
• Determine recommended pricing using appropriate cost-plus, margin-based, value-based, competitive, benchmark, or strategic-account methods, and obtain required reviews and approvals under applicable BV policies and delegated authority.
• Client Engagement & Contract Conversion.
• Build trusted relationships with prospects, clients, partners, account owners, and regional teams, serving as the commercial point of contact throughout the sales cycle.
• Lead client meetings, presentations, objection handling, win strategies, and commercial negotiations on price, scope, assumptions, payment terms, and value proposition within delegated authority.
• Coordinate contract award, client onboarding, and structured handover to the delivery team, ensuring commitments, scope, commercial terms, risks, and dependencies are clearly communicated.
• Commercial Management & Collaboration.
• Maintain accurate CRM records, opportunity stages, close dates, next actions, ownership, pricing assumptions, and forecasts, and provide timely commercial reporting.
• Monitor market, regulatory, competitor, and client developments and provide insight to support service positioning, campaigns, pricing, and go-to-market planning.
• Collaborate effectively with country and regional Sales, Sustainability Advisory, Assurance, Finance, Legal, Marketing, and technical teams to coordinate opportunities and improve commercial practices.
• Bachelor's degree in Business, Marketing, Sustainability, Environmental Management, or a related field.
• Typically 5-8 years of relevant B2B sales, business development, account management, or complex proposal experience, preferably in professional, technical, assurance, or sustainability services.
• Proven record of personally owning sales targets, building qualified pipelines, developing pricing, negotiating commercial terms, and winning contracts.
• Working knowledge of sustainability services and the ability to learn technical concepts quickly, lead credible introductory discussions, and engage specialists when validation is required.
• Professional fluency in English and strong Thai communication skills; experience working effectively in a regional or cross-country team is an asset.
• Strong proposal writing, presentation, numerical, CRM, Microsoft Office, prioritisation, and stakeholder-management skills.
• Key Competencies.
• Sales ownership - takes personal accountability for target achievement, pipeline creation, and profitable contract conversion.
• Consultative selling - understands client needs and positions suitable, differentiated solutions.
• Commercial judgement - balances price, value, competitiveness, delivery cost, margin, and risk.
• Negotiation and closing - handles objections, protects value, and secures clear contract commitments.
• Collaboration and influence - coordinates technical and regional contributors effectively without direct authority.
• Indicative Performance Measures.
• Achievement of the assigned annual sales target.
• Gross margin and commercial quality of awarded work.
• Qualified pipeline coverage and health.
• Win rate and new-client acquisition.
• Forecast accuracy and CRM discipline.
• QHSE & Other.
• Support BV's QHSE commitments, policies, regulatory requirements, and continuous-improvement objectives.
• Willingness to travel within Thailand and internationally and to work at client or project sites when required.

Experience:

1 year required

Skills:

Quantitative Analysis, Problem Solving, English

Job type:

Full-time

• Fluent in English, with excellent written and verbal communication skills.
• Significant experience working in a complex, fast-paced environment, preferably within the Call Centre or BPO industry.
• Minimum 1 year of relevant people management experience, with demonstrated ability to lead, coach, and motivate a team.
• Strong understanding of key contact centre performance metrics, including Shrinkage, Productivity, and Customer Satisfaction (CSAT).
• Flexible and willing to work across different shifts based on business requirements.
• Ability to support and contribute to team training, coaching, and quality initiatives.
• Strong strategic thinking, analytical abilities, and creative problem-solving skills.
• Excellent interpersonal and stakeholder management skills, with the ability to communicate effectively at all levels.
• Customer-focused mindset and a genuine passion for delivering an exceptional user experience.
• Demonstrated ability to work effectively in a dynamic environment while managing competing priorities and meeting performance targets.
• Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
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Experience:

1 year required

Skills:

English

Job type:

Full-time

• ให้บริการด้านอาหารและเครื่องดื่มแก่ลูกค้าภายใน True Sphere อย่างมืออาชีพ.
• ดูแลบรรยากาศ พื้นที่บริการ และประสบการณ์ลูกค้าให้เป็นระดับ First-class service.
• Product & Sales.
• ให้ข้อมูลสินค้า บริการ ให้คำปรึกษา และส่งเสริมการขายผลิตภัณฑ์ในกลุ่มทรูและแนะนำโซลูชั่น เบื้องต้นได้.
• บริหารจัดการการดำเนินงานในแต่ละวันให้เป็นไปอย่างราบรื่น เช่น จัดดการเรื่องสินค้า สภาพแวดล้อม ระบบต่างๆ ตามหน้าที่ที่บริษัทกำหนด อีกทั้งควบคุมป้องกันการทุจริตฉ้อโกงเพื่อรักษาผลประโยชน์ของบริษัทฯ.
• ทำงานร่วมกับทีมเพื่อผลักดันยอดขายให้เป็นไปตามเป้าหมาย.
• After Sales Service.
• รับเรื่องร้องเรียนและแก้ไขปัญหาเบื้องต้นให้ลูกค้า พร้อมประสานงานหน่วยงานที่เกี่ยวข้อง เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดและแก้ไขปัญหาได้ในระยะเวลาที่เหมาะสม.
• สามารถดำเนินการจัดการระบบต่างๆ เช่น ข้อมูล การชำระเงิน เอกสาร การเงิน ภาษี ค่าใช้จ่าย และจัดการในระบบต่างๆ แต่ละวันได้อย่างถูกต้องและมีประสิทธิภาพ.
• วุฒิการศึกษาปริญญาตรีขึ้นไปในสาขาที่เกี่ยวข้องเช่น การโรงแรมและท่องเที่ยว, การจัดการธุรกิจการบิน, สาขาการจัดการการบริการบนเครื่องบิน.
• บุคลิกภาพดี, มั่นใจ, กล้าพูดและรักงานบริการ.
• สามารถปฏิบัติงานเป็นกะได้ (ทำงาน 5 วัน/สัปดาห์).
• มีคะแนน TOEIC ขั้นต่ำ 550 คะแนน หรือสามารถสื่อสารภาษาอังกฤษได้ดี.
• หากมีคุณสมบัติดังต่อไปนี้จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์การทำงานโรงแรม 5 ดาว, พนักงานให้บริการบนสายการบิน หรือกลุ่มงานที่มีลักษณะใกล้เคียงกัน.

Experience:

3 years required

Skills:

Thai

Job type:

Full-time

• Manage team members, develop team strengths and improve weaknesses.
• Provide team coaching to ensure existing and new products knowledge efficiency.
• Check the timely handling of all customer services jobs including voice and non-voice productivities, ensuring that SLA targets are met.
• Monitor CS Agent contacting with customers to ensure that interaction with customers is conducted in a professional and courteous manner.
• SupportingP all daily routine tasks, also supporting CS's for complicated and complaint case handling.
• Monitor the accurate preparation and timely submission of work reports.
• Update and briefing of CS agents of news/changes in products and organizations.
• Prepare CS Agents related daily, weekly and monthly reports as required.
• Manage team roster and day off and provide weekly resources allocation to managers and assistant managers.
• Provide Team and individual performance information to Managers, Assistant Manager and Members as required.
• Perform other duties and special assignments as required.
• 3 years working experience in customer service, customer support, call center or a related field.
• Efficient computer skills with Google drive tools as a minimum (typing while listening would be an advantage).
• Pleasant manner and a clear speaking voice.
• Good communication and interpersonal skill.
• Ability to think quickly, remain calm and handle situations under pressure.
• Work experience Senior/Supervisor Role will be advantage.
• Work experience Senior/Supervisor Role or manage team will be advantage.

Experience:

3 years required

Skills:

Product Owner

Job type:

Full-time

• Acquiring Corporate and Institutional Investors for raising funds for onward lending to SMEs.
• Training FAs to equip them with sufficient product knowledge.
• Managing end to end relationships with the above clients.
• Driving and onboarding new partnerships to build a sustainable pipeline for SMEs lending and debtraising.
• Supporting due diligence and data requirements of clients.
• Working with Finance, Compliance, Legal, Data and other teams to support client requirements.
• Managing post disbursements requirements of the client.
• At least 3 years of experience with 1 years of relevant experience in investments or credit analysis or fund management etc.
• Graduate with distinction or post graduate.
• Excellent communications and interpersonal skills.
• The ability to build strong relationships with discerning clients.
• Strong power-point and presentation skills.
• Fundamental knowledge of Financial Accounting.
• Business proficiency in a Southeast Asian language a plus.
• Currently based in Bangkok.
• Wealth management experience.
• Fixed Income Sales Experience.
• Finance/Accounting degree.
• Appreciation for data and financials.
• Someone with audit background.
• Working with our regional teams in Singapore and other markets on various fund raise related initiatives.
• Fast-paced, exciting workplace with a deep commitment to our mission.
• Equity stock options.
• Opportunity to manage team in future.
• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees. Our people focus on our mission knowing we have their backs.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!.
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.
• Interested to know more about us? Learn about our Stories https://blog.fundingsocieties.com/.

Experience:

1 year required

Skills:

Project Management, Procurement, English

Job type:

Full-time

• Manage day-to-day customer communications, ensuring timely and professional responses to inquiries and issues.
• Prepare customer-facing documentation and maintain accurate records to support the relationship the Customer Success Manager owns.
• Service Delivery Monitoring.
• Track service performance against SLAs and prepare regular reports and dashboards.
• Coordinate with internal teams to keep service operations running smoothly and resolve issues on time.
• Project Coordination.
• Support the Customer Success Manager on project schedules, documentation, and stakeholder communications.
• Track project milestones, procurement activities, and flag risks early.
• Compliance and Cross-Functional Collaboration.
• Maintain organized records of service and project activity in line with audit and compliance requirements, including ITIL standards.
• Liaise with operations, network, IT services, and construction teams to keep tasks moving, and coordinate meetings and follow-ups across teams.
• Technical Skills.
• Bachelor's degree in Project Management, Engineering, or a related discipline.
• At least 1 year of experience in the data center industry, MEP consultancy, or construction is preferred. Fresh graduates with relevant internship or project exposure are welcome to apply.
• Working proficiency in English.
• Soft Skills.
• Communicates clearly and professionally with customers and internal stakeholders across different seniority levels.
• Keeps multiple workstreams organized and on track without needing reminders on deadlines.
• Picks up new processes quickly in an environment where standards are high and details matter.
• Nice to Have.
• A second regional language is a strong advantage for engaging clients across different markets.
• Exposure to ITIL frameworks or service delivery standards.
• Familiarity with SLA monitoring tools or client-facing reporting dashboards.
• Prior exposure to hyperscale or mission-critical infrastructure projects.
• Why DayOne?.
• Joining DayOne in Thailand means being part of something with real national significance, infrastructure that will power industries and put Thailand at the centre of Southeast Asia's digital map. You will grow with it: real responsibilities from day one, 40+ training hours per year, and a team that is as invested in your development as it is in delivering results.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Experience:

3 years required

Skills:

Microsoft Office, Meet Deadlines, Recruitment, Power point, Purchasing

Job type:

Full-time

• Administers student attendance processes through iSAMS, maintaining accurate attendance records, daily absence reporting, and follow-up of registration discrepancies.
• Communicates student early departures and attendance-related matters to relevant staff, ensuring timely follow-up and record accuracy.
• Liaises with parents, Tutors, and Heads of Year to resolve attendance discrepancies and outstanding registration or documentation requirements.
• Secretarial and Office Administration.
• Oversees and coordinates key administrative and secretarial services for the Secondary School community, including communications management, stakeholder liaison, meeting coordination, and general administrative support, ensuring efficient and professional service delivery.
• Coordinates meetings and appointments between parents, students, teachers, and other stakeholders.
• Supports the administration of examinations and assessments, including student examination sign-in/sign-out procedures, the issuance of temporary student passes, scanning and handling of examination materials, and the distribution and record-keeping of examination timetables and certificates (IGCSE, IB, and Patana Academic Diploma), ensuring accuracy, confidentiality, and compliance with school procedures.
• Provides administrative coordination and operational support for school events and activities, including Key Stage Dances, Foundation Board Awards, Graduation ceremonies, fundraising initiatives, and year group or faculty events, ensuring effective planning and delivery.
• Coordinates administrative aspects of residential trips, including attending pre-visit, managing parental consent processes, coordinating required documentation, supporting trip organiser requirements, and liaising with parents, staff, and external providers. Accompanies students on residential trips as required, providing on-site administrative and operational support and ensuring all post-trip follow-up actions are completed.
• Manages the Secondary School petty cash process, ensuring transactions are accurately recorded, reconciled, and administered in accordance with school financial policies and procedures.
• Student / Parent Customer Service.
• Supports the development and maintenance of service standards for Secondary Office operations by acting as first point of contact for all enquiries and phone calls in relation to Secondary School activities / information.
• Assists in resolving complex parent and student enquiries, escalating matters as appropriate with Heads of Year and Safeguarding Leads.
• Coordinates student support services relating to Drop-Off and Found Property, maintaining accurate records and ensuring the timely collection and sign-off of items.
• Facilitates communication between parents, guardians, students, and staff regarding transport changes and other time-sensitive messages.
• Maintains up-to-date knowledge of school activities, events, and communications through regular review of school publications, calendars, and internal communication channels, enabling accurate and timely information to be provided to parents, students, and staff.
• Provides academic past records as requested by parents.
• Records, Data and Documentation Management.
• Ensures that individual student Policy Document is returned and kept on file.
• Coordinates the student clearance process for departing students, preparing clearance documentation and liaising with relevant departments to confirm the return of school resources and the completion of outstanding obligations.
• Administers student recognition records, including house points, curriculum awards, certificates, and prize vouchers, ensuring records are accurate and awards are issued in a timely manner.
• Assists with individual student termly report checking ensuring that all students have complete set of reports. Follows up with individual staff / Head of Faculty for any missing grades.
• Office Operations and Resources Management.
• Oversees annual administrative projects including locker allocation, student transitions, and academic year setup activities.
• Coordinates stock orders for the Secondary Office, Heads of Year, and academic staff, liaising with the Purchasing Department as required.
• Performs other.
• as assigned by, and agreed with, the Supervisor.
• Bachelor's degree in Business Administration, or a related field.
• Minimum 2-3 years of administrative, secretarial, customer service, or school-based administrative experience.
• Experience working in an educational environment or an international school setting would be an advantage.
• Experience in scheduling, correspondence, and general office administration.
• Excellent verbal and written communication skills in English.
• Strong customer service and interpersonal skills with the ability to interact professionally with students, parents, staff, and external stakeholders.
• Highly organized with excellent attention to detail and accuracy.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a busy office environment.
• Demonstrates integrity, discretion, and a commitment to maintaining confidentiality.
• Salary and Benefits.
• We offer a competitive salary and a generous benefits package.
• Child safeguarding statement.
• Bangkok Patana school is committed to safeguarding and promoting the welfare of children. We have developed and adopted a Code of Ethics, Conduct and Safe Working Practices which explains the appropriate and inappropriate behaviour of adults towards children.
• We expect all staff, volunteers and other third parties to share this commitment and to review and affirm that they have read, understood and will abide by these rules.
• At our school, we use recruitment practices and pre-employment background checks to maintain the highest standards of safeguarding and child safety. Our school's practices reflect and are aligned with the written expectations of the International Taskforce on Child Protection.
• For information, please contact our Human Resources Department at [email protected].
• Our mission is to ensure that students of different nationalities grow to their full potential as independent learners in a caring British International Community.
• Vision.
• We develop global citizens who shape their world through independence, empathy, creativity and critical thinking.
• To apply, please submit your up-to-date CV via the JobsDB portal and provide the names, email addresses, and contact details of three referees.
• We reserve the right to appoint before the final deadline.

Experience:

1 year required

Skills:

Project Management, Microsoft Office, Market Research, Power point, Salesforce

Job type:

Full-time

• Develop and execute leasing strategies to maximize occupancy, rental yields, and tenant retention across the office portfolio.
• Identify new business opportunities through market research, tenant demand analysis, and competitor benchmarking.
• Lead lease negotiations and oversee the preparation and execution of leasing proposals, Letters of Offer (LOO), tenancy agreements, renewals, and amendments.
• Build and maintain strong relationships with tenants, corporate occupiers, property consultants, and brokerage firms to drive leasing performance.
• Collaborate closely with Property Management, Marketing, Legal, Finance, and Asset Management teams to enhance tenant experience and support business objectives.
• Provide strategic direction and oversee the development of tenant-facing digital platforms, including leasing websites and mobile applications.
• Lead the implementation and continuous enhancement of Salesforce and other leasing systems to improve operational efficiency, reporting capabilities, and customer experience.
• Ensure leasing opportunities, tenant records, and transaction data are accurately maintained, analyzed, and reported to support data-driven decision-making.
• Lead, mentor, and develop the leasing team, while providing regular performance updates, forecasts, and strategic recommendations to senior management.
• Key Qualification.
• Bachelor's Degree in Business Administration, Real Estate, Property Management, Marketing, Finance, or a related field.
• Minimum 10-15 years of experience in commercial office leasing, real estate, property development, or asset management.
• Proven track record in achieving leasing targets for Grade A office buildings, mixed-use developments, or large commercial portfolios.
• Experience in managing complex lease negotiations and tenant relationships with multinational corporations and key accounts.
• Prior experience leading leasing teams and managing cross-functional stakeholders.
• Experience with CRM platforms, particularly Salesforce, is highly preferred.
• Strong understanding of office leasing practices, real estate market dynamics, and commercial lease structures.
• Sound financial and commercial acumen with the ability to evaluate leasing proposals and business cases.
• Strong analytical, reporting, and data management skills.
• Strong project management and stakeholder management capabilities.Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Excellent command of English and Thai, both written and spoken.

Experience:

2 years required

Skills:

Good Communication Skills, Project Management, Microsoft Office, Power point, SAP

Job type:

Full-time

• To undertake document controlling for DayOne Thailand project, including tracking of authority submissions, consultants' drawing issuance & version control, contractors' technical submittals, by means of emails, ACC and/or other means approved by the Project Director.
• To assist with new vendors' registration to DayOne system.
• To manage invoicing & payment matters on the SAP and OA systems and coordinate with the associated parties (internally and externally) to ensure timely payment.
• To coordinate of flight and hotel booking as well as travel arrangements for Thailand office.
• To manage project administrative matters, such as meeting arrangements, consolidation of reports and meeting minutes writing.
• To manage the site utilities bills and site office matters.
• Diploma or Bachelor's degree in Business Administration, Project Management, or a related field.
• Minimum 2-3 years of experience in project administration, document control, or a similar role.
• Familiar with document control processes, version control, and handling technical submissions.
• Experience working with systems such as SAP, OA, ACC, or other project/document management platforms.
• Strong coordination and administrative skills, with the ability to support project teams and external stakeholders.
• Good communication skills and ability to work independently with minimal supervision.
• Strong organizational skills, including maintaining records, preparing reports, and scheduling meetings.
• Ability to manage travel arrangements (flight, hotel, logistics) efficiently.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.
• Experience in construction, engineering, or project-based environments is an advantage.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Experience:

2 years required

Skills:

Project Management, Risk Management

Job type:

Full-time

• Coordinate with business units, business owners, and relevant stakeholders to support BCM project activities and timelines.
• Facilitate and track Business Impact Analysis (BIA) sessions, data collection, validation, and follow-up with business owners.
• Prepare meeting schedules, agendas, minutes of meeting, and action tracking logs for BCM-related workshops and discussions.
• Monitor project progress against the agreed project plan, milestones, and deliverables.
• Follow up pending actions with responsible parties to ensure tasks are completed within target dates.
• Consolidate project updates, highlight progress, identify issues, and prepare regular status reports for project management and stakeholders.
• Identify schedule slippage, dependencies, risks, and blockers that may impact project delivery, and escalate them appropriately.
• Support project documentation management, including maintaining working papers, templates, trackers, and evidence files.
• Coordinate communication among internal teams and external parties involved in the BCM project, where applicable.
• Assist in preparing presentations, dashboards, and summary materials for project meetings and management updates.
• Coordinate and support actual BCM testing activities, including test scheduling, participant coordination, readiness follow-up, evidence collection, issue tracking, and test result reporting.
• Support testing, review, and update activities related to BCM documentation and project deliverables as assigned.
• Bachelor's degree in business administration, Information Technology, Risk Management, Project Management, or a related field.
• 2-5 years of experience in project coordination, PMO support, risk management, business continuity, or related areas.
• Experience coordinating cross-functional projects and working with multiple stakeholders.
• Knowledge of Business Continuity Management concepts, Business Impact Analysis, and project tracking practices are preferred.
• Experience in the insurance, financial services, or regulated industry is an advantage.

Experience:

2 years required

Skills:

Vietnamese, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• In This Role, You Will.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time.
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• You may be required to work on public holidays.
• Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Vietnamese and English skills.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required languages for the role if any.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• Why Agoda.
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• https://careersatagoda.com/blog/how-we-hire-ceg/.
• https://careersatagoda.com/department/customer-support-associates/.
• This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
• Hanoi.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

Power point, English

Job type:

Full-time

• Management of the Executive diary and appointment including screening incoming calls, correspondence and handling mail, forwarding appropriate materials to the manager or relevant departments.
• Undertakes the designated administrative duties, and attends to personal travel arrangements, business appointments and administrative tasks related to functional responsibilities.
• Providing administrative within the departments.
• Prepare presentations, reports and announcement for Executives and circulate via email to the target group.
• Work effectively with heads of division/department, business units in the company and external parties.
• Coordinate and Work closely with the management and coordinating with all departmental units and outside parties.
• Corporate Communication Be part of Division Assistant group in assisting communications with the Directors, Executive Committee members and others.
• Assist department projects and company projects as assigned.
• Complies the minutes of Division Meeting.
• Other Assignment upon requested.
• Bachelor degree of Business Administration / Chinese language or related field.
• Minimum 3 years experience as Management Assistant, Personal Assistant or Secretarial duties.
• Excellent English communication skills, both verbal and written.
• Good communicate in Chinese (Business level) is a must!.
• Excellent typing skills- Good computer literacy, speed and accuracy essential. (MS Office, Excel, PowerPoint).
• Excellent and proven communication both skills and ability to establish rapport and sound relationships within and inter departments.
• Ability to represent the company in a professional and respectable manner, and advance the interest of the company.
• Proven ability to work under pressure and to tight deadlines.
• Flexible and mature approach with ability to work unsupervised.

Experience:

3 years required

Skills:

Power point, English, Thai

Job type:

Full-time

• Responsible for organizing.
• coordinating and executing all administrative activities of the Executive Office. Ensures the smooth flow of communication verbal and written to and from the Executive Office.
• o Ensures that secretary desk is manned during office hours and as necessary instructed by the General Manager.
• o Ensures that Executive Office is maintained clean and is fully operational.
• o Maintain adequate stock of office supplies: initiates necessary requisitions.
• o Opens.
• reads.
• sorts and record incoming Executive Office mail. Forward to Departments concerned for action.
• dispatches and records in log book outgoing and interoffice mail.
• o Do not open confidential/ personal/ private/ personal financial statement mail of the General Manager prior to his approval.
• o Prepares all incoming documents/ correspondence for the General Manager review in priority sequence.
• o Prepares all outgoing documents/ correspondence for the General Manager review and signature in priority sequence.
• o Ensures that all correspondence/ documents handed in for signature are grammatically perfect and free from misspellings and faulty punctuation.
• o Ensures that all requisitions and/ or other documents handed to Executive Office for approval are fully completed.
• before presented to the General Manager for signature.
• o Verifies references.
• which guarantees accuracy in all correspondence.
• o Prepares accurate translation in Thai - English - Thai.
• o Distributes all outgoing correspondence from Executive Office promptly.
• o Ensures that all schedule reports to ONYX Corporate Office are dispatched.
• in accordance with pre set format and on time.
• o Reminds Head of Departments on outstanding work not received to Executive Office on time.
• as instructed by the General Manager.
• o Ensures confidentiality of all information discussed and correspondence to and from Executive Office.
• o Schedules.
• sets and reminds about all appointments made by or on behalf of the General Manager.
• o Maintains and monitor a daily trace file system for the General Manager.
• o Ensures that all telephone communication to and from Executive Office is handled promptly and professionally.
• o Ensure all guests of Executive Office are welcome with friendliness courteous and professional.
• o Attend all the General Manager related meetings in the hotel and take accurate notes and/ or minutes of meetings as deemed necessary. Channel these documents for the General Manager review before distribution.
• o Attends hotel related functions.
• according requirements.
• o Maintains an up-to-date.
• tidy filing system that provides easy accessibility to information.
• and is reliable.
• o Prepares monthly expenses report for the General Manager.
• o Make the necessary transportation and accommodation arrangements for the General Manager.
• in conjunction with out of town travel.
• o Sets monthly working schedule for Executives Committees.
• Heads of Department and herself submit to the General Manager for approval before forward to all concerns.
• o Sets working schedule for telephone operator duty when front office is lack of manpower and submit to the General Manager for approval before forward to Head of Department and Secretaries concerned.
• o To report for duty punctually.
• wearing smart attire according to hotel's dress codes and name tag while on duty in the hotel.
• o To maintain good working relationship with your own colleagues.
• and all other departments.
• o To have a complete understanding of and adhere to the hotel's policy relating to fire.
• hygiene.
• health and safety.
• o To maintain a high standard of personal appearance and hygiene at all times.
• o To have a complete understanding of the hotel's employee handbook and adhere to the regulations contained within.
• o To carry out any other reasonable duties and responsibilities as assigned.
• o Responsible for minimizing environmental impacts and delivering results against the hotel's environmental goal.
• o Excellent language communication skills - both English and Thai.
• o Computer literate (G Suite.
• Word.
• Excel and PowerPoint).
• o Effective telephone communication skills.
• o Internet and technology savvy.
• o Minimum Bachelor degree in related fields.
• o Minimum 3 years experience in executive secretarial work with hotel industrial.
• Bachelor.

Experience:

5 years required

Skills:

Assurance, Customer Relationship Management (CRM)

Job type:

Full-time

• Own the relationship: Take a portfolio of enterprise and mid-market customers from post-onboarding onwards, becoming the trusted point of contact for owners, operators, and store managers.
• Drive renewals and expansion: Identify opportunities across additional modules, locations, and licenses; forecast and manage the expansion pipeline alongside Sales; and run the commercial conversations, objections, and negotiations yourself.
• Uncover real pain: Dig into operational, financial, and workflow problems inside res ...
• Own account health: Monitor usage, adoption, and engagement; spot churn risk early and act on it; run QBRs that demonstrate genuine ROI rather than activity reports.
• Advocate internally: Bring structured customer feedback to Product and Engineering, and make the case for the improvements your accounts need.
• Build the function: Contribute to playbooks, success frameworks, and scalable CS processes as the team grows.
• 5 years in Customer Success, Account Management, or SaaS Sales.
• Proven experience with renewals, upsells, or cross-sells in a B2B SaaS environment.
• Strong discovery skills: you can ask the questions that surface the real problem, not the stated one.
• Commercial confidence, with the ability to negotiate and influence without escalating to a manager.
• Comfort juggling multiple accounts and competing priorities.
• Background in restaurant tech, hospitality, POS, payments, or operations software.
• Familiarity with CRM and CS tooling, and a data-driven approach to prioritisation.

Experience:

3 years required

Skills:

Power point, Accounting, English, Thai

Job type:

Full-time

• Create, maintain, and update processes for the company's significant documentation such as the affidavit, the MOA and AOA, business licenses, power of attorney, VAT refund, etc.
• Perform tasks required by company regulations and laws related to shareholders, such as dividend distribution, share transfer registration, and announcement coordination in newspapers and branch offices nationwide.
• Arrange and handle all processes for Board of Directors, Executive Committee, Shareh ...
• Set meeting schedules, arrange meeting venues, and ensure relevant facilities are in place.
• Prepare meeting agenda, documents, and files, and ensure their timely distribution.
• Coordinate assigned tasks internally and externally for Creative Ventures and personal matters.
• Provide administrative support and serve as the point of contact for staff to the Management Team.
• Handle and support ad-hoc tasks and assignments.
• Bachelor's degree or higher in Accounting, Finance, Management, Law, or other related fields.
• A degree in law is a plus.
• At least 3 years of experience as a Company Secretary or Assistant Company Secretary.
• Knowledge of SEC/SET/BOT rules, regulations, and requirements, the Public - Company Act, and Thai corporate and commercial law would be an advantage.
• Thai nationality preferred; must be able to read, write, and communicate effectively in Thai.
• Fluent in English communications.
• Service mind, interpersonal skills, team working skills, and assertiveness personality.
• Time management, detail-oriented, and strong communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience:

3 years required

Skills:

Business Development, Project Management, Marketing Strategy, Data Analysis, Recruitment

Job type:

Full-time

• Seek to understand channel/customers' needs across OEM, FWS, CVO, and INDUSTRY segments and translate them into strategic trade marketing actions.
• Identify and implement solutions to optimize operations costs and working capital.
• Support Sales Managers in identifying new business opportunities and customer acquisition.
• Develop and execute trade marketing plans including promotions, incentive programs, and point-of-sale activations tailored to each B2B segment.
• Conduct or initiate research to understand customer behavior and competitive landscape where necessary.
• Performance Management.
• Analyze channel/customer performance including volume, turnover, gross margin, and service levels.
• Identify root causes, develop action plans, and highlight performance insights to the CSM and broader commercial team.
• Facilitate performance tracking for trade and marketing program execution.
• Leverage financial, trade loan, ROI, and customer/product master data to assess and improve profitability.
• Monitor and evaluate trade marketing ROI and recommend optimization actions.
• Project Management.
• Lead or support strategic trade marketing initiatives by developing project proposals, obtaining budgets, and aligning stakeholders.
• Act as a key facilitator to drive project execution across internal and external partners (distributors, workshops, OEM partners).
• Ensure solution development and delivery are aligned with customer/channel plans.
• Knowledge & Capability Development.
• Identify internal and external capability gaps and coordinate with the capability team to address them.
• Build and maintain a central repository of trade marketing materials, program guidelines, and performance metrics.
• Drive communication strategies and ensure tactical deployment across teams and channel partners.
• OMS.
• Leadership - Planning & Controls: Support risk identification and performance improvement planning.
• Organization - People & Competence: Develop team capabilities impacting operational performance.
• Performance Review: Analyze data and provide performance recommendations to ensure target delivery.
• Key Challenges.
• Balancing commercial agility with trade marketing effectiveness to drive profitability and customer satisfaction across diverse B2B segments (OEM/FWS/CVO/Industry).
• Ensuring cross-functional alignment and consistent execution of channel/customer strategies.
• At least 3 years in sales, business development, or customer/channel management.
• At least 3 years in trade marketing, channel marketing, or B2B marketing.
• Proven experience in commercial performance analysis and project leadership.
• Project Management experience is an advantage.
• Customer Profitability & Value Chain Understanding.
• Customer Segmentation & Channel Management.
• Sector, Market, Customer & Competitor Understanding.
• LBM Performance Planning & Sales Management.
• Trade Marketing Strategy & Execution.
• Proficiency in Excel, PowerPoint, Data Analysis, Power BI, AI Augmentation.
• Trade promotion planning and ROI analysis.
• Market and competitive analysis.
• Privacy.
• The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [email protected].
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).
• If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Experience:

3 years required

Skills:

Microsoft Office, Assurance

Job type:

Full-time

• Liaise with internal business units and external parties regarding staff commutation and logistics requirements.
• Maintain records of deliveries and traveling.
• Arrange messenger schedules, routes, and workload allocation for maximum efficiency.
• Track messenger service requests and delivery status to meet service-level expectations.
• Assign and monitor daily messenger tasks, including document collection and delivery.
• Schedule van bookings and optimize transportation routes to maximize efficiency.
• Monitor operational expenses and assist in budget tracking for logistics and transportation services.
• Support continuous improvement initiatives to enhance service efficiency.
• Manage general administration to ensure compliance with laws and regulations.
• Identify opportunities for operational efficiency and cost optimization.
• Perform ad-hoc duties as assigned by management.
• Bachelor's degree in Logistics, Business Administration, or related field.
• Minimum 3 years of experience in messenger services, logistics coordination, or related field.
• Experience working in a large organization.
• Experience using messenger service applications and delivery tracking systems.
• Strong coordination, communication, and organizational skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to work under pressure and manage multiple tasks effectively.
• Detail-oriented with strong problem-solving skills.

Experience:

2 years required

Job type:

Full-time

• Handle assigned client service activities, including account openings, account maintenance, transaction processing, and client requests, with accuracy and timeliness.
• Review and process client documentation, account amendments, and transactions in line with internal procedures and regulatory requirements.
• Support the handling of more complex or sensitive client cases under guidance from senior team members or managers.
• Demonstrate professionalism, responsiveness, and a customer centric approach in all client interactions.
• Cross Functional Collaboration.
• Work closely with internal teams such as Operations, Compliance, Marketing, and Product to support smooth execution of client service processes.
• Escalate issues appropriately and provide relevant information to assist in resolution.
• Support team initiatives aimed at improving service quality, client experience, and operational effectiveness.
• Regulatory & Compliance Support.
• Perform KYC/AML checks according to established procedures, escalating higher risk or exceptional cases when required.
• Ensure client service activities comply with internal controls, regulatory guidelines, and documentation standards.
• Support audits, reviews, and information requests by preparing or retrieving required documentation accurately.
• Operational Control & Quality Support.
• Execute daily service processes in accordance with approved workflows and work instructions.
• Perform basic quality checks on documentation, transactions, and data completeness to ensure accuracy.
• Assist in maintaining up to date client templates, records, and service documentation.
• Support billing validation or operational reporting tasks as assigned.
• Client Communication & Event Support.
• Prepare and support client communications such as dividend notices, voting announcements, account amendments, and service updates under established guidelines.
• Assist in client and investor events (e.g., mutual fund fairs, SET in the City) by providing process support and basic product information.
• Ensure consistency and professionalism in client communications across email, digital, and printed materials.
• Self Management & Team Contribution.
• Demonstrate good self management by organizing tasks, meeting deadlines, and maintaining consistent service quality.
• Take responsibility for assigned tasks and follow through to completion with appropriate supervision.
• Share knowledge and support peers by assisting with daily tasks or clarifying procedures when needed.
• Contribute positively to team collaboration, communication, and a supportive working environment.
• Bachelor's degree in Business, Finance, Economics, or a related discipline.
• 2-4 years of experience in client services, operations, or a related role within the financial services industry.
• IC Complex 1 License is mandatory.
• Good understanding of financial products and regulatory requirements (KYC, AML, suitability).
• Good problem solving skills and the ability to follow established processes with sound judgment.
• Strong attention to detail, good organizational skills, and a responsible work ethic.
• Clear and professional communication skills, with the ability to work effectively within a team and with internal stakeholders.
• We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.
• If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.