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Experience:

No experience required

Skills:

Fast Learner, Service-Minded, .NET, Thai, English

Job type:

Full-time

• วุฒิการศึกษา: ปริญญาตรีขึ้นไป.
• สาขาวิชา: สาขาเทคโนโลยีสารสนเทศ, วิทยาการคอมฯ และสาขาอื่น ๆ ที่เกี่ยวข้อง.
• เพศ: ทุกเพศ.
• อายุ: 22 ปีขึ้นไป.
• ประสบการณ์: 0 - 10 ปี.
• มีบุคลิกภาพดี สามารถทำงานเป็นทีมได้ และมีความรับผิดชอบสูง.
• มีความขยัน ตั้งใจ อดทน และมีทัศนคติที่ดีต่อบริษัท.
• มีความกระตือรือร้น รักการเรียนรู้สิ่งใหม่ ๆ และสนใจเทคโนโลยี.
• มีความรู้ความเข้าใจเกี่ยวกับการ Scalable Applications.
• มีประสบการณ์ในการพัฒนาโปรแกรมติดต่อฐานข้อมูล เช่น MySql, Oracle, SQL Server เป็นต้น.
• หน้าที่และความรับผิดชอบ (Responsibility) (มีพี่ๆ สอนงานให้).
• ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
• ดำเนินการแก้ไขโปรแกรมให้สามารถใช้งานได้อย่างมีประสิทธิภาพ.
• งานอื่น ๆ ตามที่ได้รับมอบหมายเพิ่มเติม.
• จัดทำรายงานประจำเดือนเกี่ยวกับจำนวนปัญหา หรือคำร้องขอที่ได้รับในแต่ละเดือน.
• ทำงานที่สำนักงานของลูกค้า (ศูนย์ราชการ แจ้งวัฒนะ).

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
• Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
• Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
• Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
• Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
• Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
• Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
• Who You Are.
• Bachelor's degree in computer science, Information Technology, or related field.
• Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
• Strong understanding of ITSM frameworks and best practices.
• ITIL4 certification is highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus.
• Being You.
• The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
• What You Can Expect.
• Your career with us isn't just a job it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health because we know that when you feel your best, you do your best.
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
• Get Referred!.
• If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• You'll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.
• Our IT department is seeking an.
• IT Manager.
• to join our team in.
• Bangkok, Thailand. In this position, you will support and implement digital and automated solutions that enhance business performance, improve operational efficiency, and ensure secure, reliable, and integrated technology systems across the organization.
• Manage and oversee daily IT operations, infrastructure, systems, and IT services to ensure reliability, security, and business continuity.
• Assess and improve IT infrastructure, systems, and processes to support business needs, efficiency, and user experience.
• Provide and oversee first-contact IT support for infrastructure, DMS, hardware, software, network, and application issues.
• Develop and implement IT policies, procedures, and security controls in line with Regional and Global IT standards.
• Coordinate with Regional & Global IT teams on IT initiatives, compliance, and technology projects.
• Manage IT vendors and service providers,.
• ensuring service quality and effective issue resolution.
• Lead and coordinate Global IT projects, system implementations, infrastructure upgrades, and technology improvements.
• Ensure effective IT security, data protection, asset management, and audit readiness.
• Evaluate and recommend new technologies and system enhancements to improve productivity and business performance.
• Support new employee onboarding, including IT equipment, system access, and technology setup.
• Act as the key IT partner to business stakeholders, translating business needs into practical and secure technology solutions.
• Perform other IT-related duties and projects as assigned by management.
• About you.
• Bachelor's Degree in IT, Computer Science, or related field.
• 5 years of experience in IT operations, infrastructure, or IT management.
• Strong knowledge of IT infrastructure, systems, networks, and cybersecurity.
• Experience managing IT projects, vendors, and Regional/Global IT stakeholders.
• Strong problem-solving, communication, and stakeholder management skills.
• Proactive, self-driven, and able to manage multiple priorities independently.
• Good command of English, both written and spoken.
• We offer you.
• Benefit from clear career paths and continuous opportunities to develop your technical skills and knowledge.
• Enjoy extra leave days including your birthday off to celebrate on your terms.
• Access comprehensive health and life insurance.
• Enjoy hybrid working with the flexibility to work from home 1 day per week.
• Start your journey.
• If you're excited about this role but don't meet every requirement, we still encourage you to apply. You might be the perfect fit we're looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.
• Opportunity for everyone Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.
• About us.
• Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
• Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com.
• Join Inchcape Thailand and be part of a dynamic team shaping the future of mobility! Established in 2016, Inchcape Thailand is the exclusive distributor of Jaguar and Land Rover and has since expanded its portfolio to include Tata Motors commercial vehicles. With a strong focus on delivering exceptional customer experiences and driving innovation in the automotive industry, we are committed to creating a workplace where our people can thrive and make an impact.
• Additional information request.
• Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.

Skills:

English

Job type:

Full-time

Note: - Must be authorized to work in Thailand without sponsorship. - 5 days' work week - Onsite based in our office near Phetchaburi MRT - Business-level English proficiency required (written and spoken) As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees ha ...

Skills:

Electronics, Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.
• Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.
• Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.
• Oversee the Change Management process, including assessment, approval, scheduling, and post-implementation review.
• Maintain accurate records and documentation for all IPC activities, ensuring compliance with internal standards and SLAs.
• Collaborate with cross-functional teams to drive continuous improvement in service delivery and process efficiency.
• Generate and present regular reports on IPC metrics, trends, and improvement initiatives to management.
• Who You Are.
• Bachelor's degree in computer science, Information Technology, or related field.
• Minimum 3 years of hands-on experience in IT Service Management, specifically in Incident, Problem, and Change Management.
• Strong understanding of ITSM frameworks and best practices.
• ITIL4 certification is highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience with ITSM tools (e.g., ServiceNow, Remedy) is a plus.
• Being You.
• The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
• What You Can Expect.
• Your career with us isn't just a job it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health because we know that when you feel your best, you do your best.
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
• Get Referred!.
• If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Experience:

2 years required

Skills:

Cloud Computing

Job type:

Full-time

• Monitor and support Fibre Mobile Application and AI Smart Home Services (mobile apps, cloud platforms, IoT device management systems).
• Perform routine system health checks and preventive maintenance to ensure high availability, stability, and performance of Fibre Mobile Application and Smart Home services.
• Support AI-driven features by tuning model performance, feedback loops, optimize performance of AI models and system response (e.g., automation, voice control, behavior ...
• Monitor APIs, data flows, third-party service integrations and IoT device connectivity, communication protocols (MQTT, REST API).
• Analyze and Troubleshoot customer problems related to app usage or device behavior device integration issues (sensors, gateways, smart devices).
• Detect, Resolve system/application issues impacting smart home services and perform root cause analysis (RCA) and implement preventive actions.
• Support deployment by validate releases through testing before production rollout of new features, patches, and AI model updates,change management processes, maintain documentation.
• Ensure data quality and integrity to support reliable AI processing, identify opportunities to automate monitoring and incident response, and drive continuous improvement of AI-driven services.
• Work closely with AI engineers, developers, IoT teams, and cloud engineers and ensure compliance with IT security policies, support vulnerability assessments, patching, and monitor access controls.
• Bachelor's degree in computer science, Information Technology, Data Science / AI (preferred) or related fields.
• 0-2 years of experience in application/system support or IoT / Smart Home / Cloud platform operations.
• Experience supporting mobile application or network-related systems is a plus.
• Exposure to AI-based features or IoT ecosystems is an advantage.
• Knowledge of IoT architecture (devices, gateways, cloud platforms), AI/ML concepts (basic understanding of models, inference, data flow), Smart home ecosystems (e.g., sensors, automation systems, voice assistants).
• API integration (REST, JSON, Microservices).
• Monitoring tools (e.g., Grafana, Prometheus, Cloud monitoring tools).
• Database (SQL/NoSQL - data query and troubleshooting).
• Operating systems (Linux/Unix, Windows).
• IoT protocols (MQTT, HTTP, WebSocket).
• Cloud platforms (AWS, Azure, GCP - preferred).
• Basic scripting skills (Python, Shell, or similar) is a plus.

Skills:

English

Job type:

Full-time

Note: - Candidate must be authorized to work in Thailand without sponsorship. - 5 days' work week - Onsite based in our office near Phetchaburi MRT - Business-level English proficiency required (written and spoken) As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction less on-site technical support ensuring productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our em ...

Experience:

3 years required

Skills:

Accounting, Oracle, English

Job type:

Full-time

• Coding, test, and support programs.
• Coordinate with clients in projects, analyze user requirements, perform program and database design, and creates functional / technical specifications.
• Gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Documents user requirements and tests issues in the respective module to re-create applications issues or determine whether new user requirements can be met through existing application functionality or requires customizations.
• Bachelor's degree or higher in Computer Sciences or other related fields.
• 3 years experience in program development using Oracle tools in Oracle Applications customizations.
• Hands-on programming experience and proven knowledge in Financial or Accounting system.
• knowledge of Financial module (AP,AR,FA,GL).
• Experience as a member of a team performing an Oracle Implementation.
• Excellent command in English skills.

Experience:

5 years required

Skills:

Architecture

Job type:

Full-time

• Lead end-to-end architecture planning and solution design.
• for Smart Home platforms and digital services, ensuring alignment with business needs, enterprise standards, and technology strategies.
• Design and govern integration architectures.
• across applications, platforms, networks, infrastructure, and external ecosystems to enable seamless interoperability and business scalability.
• Embed Security by Design and Privacy by Design principles.
• throughout the solution lifecycle, ensuring compliance while proactively addressing risks and vulnerabilities.
• Architect and optimize cloud and infrastructure solutions.
• across On-Premises, Public Cloud, Private Cloud, Hybrid Cloud, and Multi-Tenant environments, balancing performance, scalability, availability, and cost.
• Establish and enforce architecture governance, standards, and best practices., conducting reviews to ensure solution quality, consistency, and sustainable delivery.
• Assess emerging technologies and industry trends.
• to drive innovation, define technology roadmaps, and support long-term digital transformation and business growth.
• Bachelor's or Master's degree.
• in Computer Engineering, Computer Science, Information Technology, Telecommunications Engineering, or a related field.
• 5+ years of experience.
• in Solution Architecture, Enterprise Architecture, System Integration, IT Infrastructure Planning, or related areas, with proven experience designing enterprise-scale applications and digital platforms.
• Industry experience in Smart Home, IoT, Digital Services, Telecommunications, or Technology.
• is an advantage.
• Strong knowledge of.
• Solution Architecture, IT Infrastructure Planning, System & Platform Integration, and IT/Network Architecture.
• Experience with.
• Public Cloud (AWS, Azure, GCP, HWC), Hybrid Cloud, and Multi-Cloud architectures., including API, Microservices, and Event-Driven Architecture concepts.
• Understanding of.
• Security by Design, Privacy by Design, Architecture Governance, Technology Standards, and DevOps/CI/CD practices., with governance and DevOps experience considered an advantage.

Experience:

3 years required

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• Identify quality procedures, standards, and specifications for IT operations to ensure efficiency to support business performance.
• Implement IT plans and directions to manage and monitor IT quality assurance, including specifying quality requirements, setting quality standards, and investigating to ensure effective IT operations and support business achievement.
• Monitor and manage record and analysis of statistic information to develop quality procedures for IT operations.
• Provide coaching and technical knowledge to IT staffs to operate along with quality standards and support IT operations for the organization effectively.
• Coordinate with several functions to investigate and find IT solutions to support each function performance and contribute to business achievement.
• Monitor making technical reports of IT quality assurance to summarize the investigation and resolution and propose to the direct supervisor for improvement.
• Take care and advise subordinates to ensure effective performance and promotion preparation.
• Bachelor's degree in related field.
• Minimum of 3-5 years' experience in related field and 1-3 years of team management Attention to details.
• Understand rules, regulations, and policies about quality assurance for IT operation.
• Have good communication skills - verbal and written.
• Have strong problem analysis and problem-solving skills.
• Have strong planning and organizing skills.
• Additional Information.

Skills:

Cloud Computing

Job type:

Full-time

• ออกแบบ วางแผน และบริหารจัดการโครงสร้างพื้นฐานด้านเทคโนโลยีสารสนเทศ โดยเน้นระบบเครือข่ายองค์กรและความปลอดภัยไซเบอร์ให้สอดคล้องกับนโยบายและมาตรฐานองค์กร.
• พัฒนาโครงสร้างระบบเครือข่ายให้ทันสมัย รองรับระบบไฮบริดและมัลติคลาวด์.
• ตรวจสอบประสิทธิภาพและความเสถียรของเครือข่าย.
• ออกแบบมาตรการป้องกันภัยคุกคามด้วยเทคโนโลยี XDR, SOAR, Zero Trust และ MFA.
• วางแผนและบริหารจัดการแผนรับมือเหตุฉุกเฉินด้านเครือข่าย เพื่อให้มั่นใจว่าระบบสามารถทำงานได้อย่างต่อเนื่อง (Business Continuity) และสอดคล้องกับแผนบริหารความเสี่ยงด้านเทคโนโลยีสารสนเทศ.
• ส่งเสริมวัฒนธรรมความปลอดภัยไซเบอร์ผ่านการอบรมและกำหนดแนวปฏิบัติ รวมถึงสนับสนุนการใช้เทคโนโลยีดิจิทัลอย่างปลอดภัยและมีประสิทธิภาพ.
• จบการศึกษาระดับปริญญาตรี/ปริญญาโทขึ้นไป สาขาวิศวกรรมคอมพิวเตอร์ โทรคมนาคม วิทยาศาสตร์คอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านการบริหารงานโครงการพัฒนาระบบเครือข่ายและระบบความปลอดภัยทางเทคโนโลยีสารสนเทศ อย่างน้อย 5 ปี.
• มีความรู้ในการออกแบบและดูแลระบบเครือข่าย LAN, WAN, Wireless และระบบความปลอดภัยทางเทคโนโลยีสารสนเทศ (Firewall, IDS/IPS, VPN) รวมถึง SD-WAN และ Zero Trust Architecture.
• มีความรู้ด้านการติดตั้งเครื่องแม่ข่าย การจัดการความปลอดภัยและทรัพยากรสารสนเทศ การอบรมผู้ใช้งาน และปฏิบัติตาม พ.ร.บ. ความมั่นคงปลอดภัยไซเบอร์ / พ.ร.บ. คุ้มครองข้อมูลส่วนบุคคล.
• มีความรู้ความเข้าใจเทคโนโลยี Hypervisor, HCI, Cloud Service และมีใบรับรอง CCNA หรือเทียบเท่า.
• รถเมล์สาย 24, 69, 92, 107, 129, 138, 187, 504, 555.
• รถไฟฟ้า ฺBTS สถานีหมอชิต.
• รถไฟฟ้าใต้ดิน MRT สถานีจตุจักร.

Skills:

Marketing Strategy, Microsoft Office, Budgeting, English, Thai

Job type:

Full-time

• The Position.
• Role Specific Accountabilities.
• Strategic Design.
• Develop and Execute Strategy.
• for responsible products.
• Develop Business Plan.
• for responsible product; Launch-Price-Life Cycle-Budgeting and forecasting.
• Drive Commercial Effectiveness.
• by allocating resource based on ROI principle.
• Support focus.
• on activities and accounts in line with RDT OKRS.
• Understand/Analyze Thai Diagnostics market;.
• Update all key market trends (Policy, Technology, customer, competitors, newcomers, and business alliances).
• Be able to create business opportunity.
• aligned with Roche Solution.
• Team Collaboration & Development.
• Collaborate within the Marketing Excellence Team.
• and cross-functional teams to ensure high performance and business growth.
• Implement and Execute key activities.
• within the team and cross-functional team (Pre-Sales, Sales, Service, Application, and Finance).
• Align with APAC Value Stream.
• to ensure strategic Alignment, develop, leverage, sharing best practice, skills, and competency.
• Stakeholder Engagement.
• Establish relationship.
• with C-suite and key stakeholders.
• Develop KOL, business networking, reference sites.
• to support Roche Strategy.
• Build.
• and sustain robust relationships.
• with key stakeholders, such as customers, healthcare providers, leading scientific institutions, and government agencies, to gather valuable insights that enhance the strategic.
• plan to drive and shape the market.
• Operational Excellence.
• Ensure the effective implementation.
• of responsible product strategy including planning, execution, and monitoring.
• Responsible for product demand planning.
• and ensuring collaboration with the Commercial Operation team to be effective and minimize write-off and product shortage.
• Develop and utilize data, business support tools, and processes.
• to enhance implementation efficiency.
• Monitor and report on the performance.
• of product sales and product management initiatives, making data-driven adjustments as necessary.
• and evolving/optimizing the product-related squads.
• Develop training programs.
• for sales teams to enhance product knowledge and selling skills.
• Create marketing campaigns.
• and promotional activities related to responsible products.
• Design marketing tools.
• to fit with Thai Market.
• Compliance and Quality.
• Ensure adherence.
• to local legislation, divisional policies, principles, and quality standards within the disease management sub-chapter.
• Promote a culture of compliance.
• and continuous improvement in all activities.
• Qualification, Experience, and Competencies.
• Bachelor degree in Medical Technology or MBA background is preferable.
• Experience in supporting teams within the healthcare or diagnostics industry.
• Ability to develop and implement strategic plans and initiatives.
• Understanding of product life cycle management, including market trends, customer needs, and competitive landscape.
• Strong communication and interpersonal skills to build and maintain relationships with key stakeholders.
• Analytical and problem-solving skills with a focus on data-driven decision-making.
• Ability to work collaboratively within a cross-functional and matrix environment.
• Experience in developing and executing marketing strategies.
• Good command of spoken and written English (TOEIC > 700).
• AI & Computer literacy in Microsoft Office and related programs.
• Able to work under pressure.
• Industry Experience.
• 2 or more years of experience.
• in the diagnostics or healthcare industry.
• Demonstrated success.
• in supporting tactics, initiatives, or similar projects.
• Knowledge of the diagnostics market.
• in Thailand and the APAC region is preferred.
• Understanding of compliance.
• with industry standards.
• A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
• Let's build a healthier future, together.
• Roche is an Equal Opportunity Employer.

Skills:

Automation, ISO 27001

Job type:

Full-time

• You lead the day-to-day operations of the IT Service Desk, ensuring incidents and requests meet SLA targets.
• You manage a small but effective customer focused team, reporting to the IT Operations Manager.
• You act as the escalation point for complex or high-impact incidents.
• You monitor ticket queues, prioritisation, and workload distribution.
• You coach and develop your team, running performance reviews and 1-on-1s.
• You drive a customer-first mindset across all support activities.
• You track and improve key KPIs: FCR, MTTR, CSAT, backlog and SLA compliance.
• You identify recurring issues and contribute to problem management and process improvement.
• You introduce and stimulate the use of automation, self-service and AI tools.
• You maintain and improve the knowledge base and documentation quality.
• You collaborate with IT teams (security, applications, infrastructure) and manage stakeholder expectations.
• You ensure compliance with SHEQ standards, IT policies and security requirements (e.g. ISO 27001).
• You deliver clear reporting and insights on service performance.
• ABOUT YOU.
• You are a.
• hands-on leader who enjoys structure, service quality and continuous improvement. You step in where needed, but you also step back to develop your team. You make decisions based on data, and you bring clarity in fast-moving environments.
• You combine.
• technical understanding.
• people leadership., and a.
• drive to optimise processes., including the use of AI and automation.
• Experience leading or mentoring an IT Service Desk or support team.
• Strong understanding of incident management, SLA tracking and IT support processes.
• Experience with ticketing systems and service management tools.
• Ability to analyse KPIs (FCR, MTTR, CSAT) and drive improvements.
• Strong communication skills in an international environment.
• A structured, proactive and solution-oriented mindset.
• Commitment to safety, compliance and IT security standards.
• Knowledge of ITIL principles or service management frameworks.
• Experience with automation, self-service platforms or AI-driven support tools.
• Experience in a global or 24/5 support environment.
• Exposure to ISO standards or audit environments.
• YOU GIVE SOME, YOU GET SOME.
• We offer you a role where you truly own your scope and shape the future of IT support within a global organization.
• Market conform salary according to the seniority in the position.
• A leadership role with real impact in a global IT environment.
• Opportunities to introduce innovation (AI, automation, service optimization).
• A strong focus on development, ownership and autonomy.
• A team where safety, precision and collaboration come first.
• The chance to grow within a global, family-owned company active in over 65 countries.
• Ready to lead, improve and inspire?.
• Join Team Blue and Own Your Future.

Experience:

3 years required

Skills:

Teamwork, Linux

Job type:

Full-time

• The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
• Serve as the first point of contact for IT incidents, service requests, and user inq ...
• Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
• Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
• Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
• Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
• Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
• Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
• Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
• Support 24x7 manufacturing operations environment.
• Rotational shift work required.
• Participation in on-call support and incident response activities as assigned.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3-5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
• Experience supporting manufacturing or semiconductor environments is an advantage.
• Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
• Understanding of Incident, Request, Problem, and Change Management processes.
• Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
• Experience with system monitoring tools, operational support systems, and ticketing platforms.
• Strong customer service and user support mindset.
• Good communication, interpersonal, and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
• Ability to work effectively in a manufacturing/24x7 operational environment.
• Strong teamwork, collaboration, and continuous improvement mindset.
• More information about NXP in Thailand.
• LI-e5f2.

Experience:

3 years required

Skills:

Network Infrastructure, Microsoft Azure, Windows Server, Procurement, Sharepoint, VMware, SQL, SAS, English

Job type:

Full-time

• Infrastructure Management (Primary Focus).
• Oversee, manage, and monitor all aspects of the company's IT infrastructure including servers, network systems, cloud services, storage, and security solutions.
• Ensure system performance, availability, scalability, and security across all infrastructure components.
• Perform daily system operations: health checks, performance monitoring, backup verification, and user account management.
• Plan and execute installation, configuration, migration, upgrades, and ongoing maintenance of infrastructure hardware and software.
• Provide backup and onsite support for infrastructure operations when required.
• Conduct root cause analysis on recurring incidents and recommend long-term improvements.
• Technical Support & Troubleshooting.
• Troubleshoot infrastructure and system issues with timely, effective, and permanent resolutions.
• Classify, assess, and prioritize incidents and change requests based on business impact.
• Collaborate with internal teams and external vendors to test and deploy fixes, patches, and updates.
• Formulate clear action plans to resolve issues within defined SLAs.
• Application Support (Secondary Focus).
• Provide L1-L2 application support by coordinating with business users and application vendors.
• Analyze, investigate, and maintain business applications using SQL or other technical tools.
• Support deployment and configuration of application updates, enhancements, and integrations.
• Maintain documentation including Functional Specs, Technical Specs, and User Guides.
• Process Improvement & Documentation.
• Continuously improve operational processes to enhance service quality, reliability, and efficiency.
• Prepare and maintain technical documentation, SOPs, configuration guides, and user manuals.
• Report critical issues, recurring incidents, and risk areas to management with recommended actions.
• Additional Responsibilities.
• Provide IT support for company events, new store openings, and other business activities.
• Manage vendor relationships, coordinate procurement, and review quotations for IT equipment and services.
• Perform other IT operations and infrastructure duties as assigned by Head of IT.
• Diploma or Bachelor's degree in IT, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands-on experience in IT infrastructure operations.
• Experience in retail, fashion, FMCG, or multi-branch company environments is strongly preferred.
• Good command of English.
• Technical Skills (Must-Have).
• Windows Server administration: Active Directory, Group Policy, DNS, DHCP.
• Network infrastructure: Firewall (FortiGate preferred), Switches, VLAN, Wi-Fi/AP management.
• Virtualization: VMware.
• Backup & recovery solutions: Veeam or equivalent.
• Microsoft 365 / O365 administration: Exchange Online, SharePoint, Teams, Azure AD.
• Technical Skills (Nice-to-Have).
• Cloud platforms: AWS or Microsoft Azure (basic to intermediate).
• Azure infrastructure management: Azure Virtual Machines, Azure Virtual Network, Azure Active Directory, and Azure resource provisioning.
• Azure Blob Storage: managing storage, containers, access tiers, lifecycle policies, and SAS/access key management.
• POS system support or retail branch IT experience.
• ITSM / ticketing system experience (e.g., Manage Engine, ServiceNow).

Experience:

5 years required

Skills:

Quality Assurance, Automation, Leadership Skill

Job type:

Full-time

• Define and execute the overall QA strategy, transitioning toward a highly automated CI/CD model.
• Lead the QA transformation journey by shifting quality metrics "left" across the software development lifecycle.
• Establish, monitor, and report key quality metrics, KPIs, and SLAs to executive leadership.
• Architect and scale robust test automation frameworks across web, mobile, and API layers.
• Research, pilot, and implement AI/ML tools (e.g., AI-assisted test generation, self-healing scripts) to boost productivity.
• Adopt cutting-edge testing practices, tools, and industry trends.
• Lead, mentor, and grow a team of internal QA Engineers, QA Leads, and vendor partners while managing budgeting and resource allocation.
• Maintain strict compliance with financial regulations, data privacy, and security standards across all QA practices.
• Oversee non-functional testing, including performance, load, stress, and security/penetration testing.
• Experience: 10+ years in QA (strong hands-on automation background) + 5+ years in QA leadership.
• Domain: Deep expertise in Banking, FinTech, or Financial Services.
• Technical: Strong automation (Selenium, Cypress, Playwright, Appium), APIs, CI/CD, cloud, and performance testing tools.
• Mindset: Enthusiastic about leveraging AI and automation to streamline engineering workflows.
• Education: Bachelor's or Master's in computer science, Engineering, or equivalent.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Proven work experience as a Strategic account manager or Key account manager.
• Bachelor's degree in related fields.
• 1 year experience in sales (related IT).
• Understanding of sales performance metrics.
• An ability to address customer requests in timely manner.
• Strong negotiation skills with a problem-solving attitude.
• Availability to travel as needed.
• Develops and expands a portfolio of customer.
• Prepares sales visits and presentations to pitch IT Solutions to clients.
• Negotiates sales with client.
• Establishes sales goals and implements a plan to meet those goals.
• Gains familiarity with the IT industry, and stays updated on trends and innovative products.
• learning for new IT technology.
• Narathiwas Ratchanakharin Rd., Sathorn, Bangkok.
• Address: 12th Floor, Pipatanasin Building, 6/10 Narathiwas Ratchanakharin Rd., Tungmahamek, Sathorn, Bangkok 10120.
• Tel: 02-6706599# 201 HR: Siriporn Takpradit..

Experience:

5 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• Thailand | IT Applications.
• About the Role.
• The Sr. Specialist, IT Applications (SAP MM & Integration) is responsible for sustaining and advancing DKSH's SAP-enabled business operations across Thailand, ensuring application stability, seamless system integrations, and continuous improvement. This role is a critical enabler of business continuity and contributes directly to DKSH's digital transformation agenda and SAP application roadmap.
• What You Will Deliver.
• Provide end-to-end application support for SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO) modules, ensuring consistent system stability and uninterrupted business operations.
• Analyze business requirements and translate them into effective SAP solutions that align with business objectives and Group IT standards.
• Configure, test, and optimize SAP MM processes to drive operational efficiency and process consistency across the organization.
• Design, monitor, and troubleshoot SAP PI/PO interfaces and message mappings to ensure reliable and accurate system integration.
• Investigate and resolve production issues through structured root cause analysis and timely implementation of corrective actions.
• Manage SAP change requests, System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, transport management, and deployment processes.
• Collaborate with business users, functional teams, global IT, and technical teams to deliver enhancements and project outcomes with quality and on schedule.
• Prepare and maintain functional specifications, technical documentation, and support procedures; deliver user training when required.
• Ensure compliance with IT policies, audit requirements, security controls, and application governance standards.
• Support business continuity planning, disaster recovery activities, and application risk management initiatives.
• Build strong relationships with business stakeholders, regional IT teams, and external partners to promote collaboration and customer-centric service delivery.
• Contribute recommendations and subject matter expertise to support decision-making and continuous improvement across the IT function.
• Administrative duties and coordination tasks as required.
• What You Bring.
• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 5 years of SAP application support, implementation, or consulting experience, including strong hands-on expertise in SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO).
• Strong functional and technical knowledge of SAP applications and related technologies.
• Proven hands-on experience in SAP MM configuration, testing, support, and process optimization and proficiency in SAP PI/PO administration, interface design, message mapping, monitoring, troubleshooting, and support.
• Working knowledge of integration technologies including Structured Query Language (SQL), Extensible Markup Language (XML), Intermediate Document (IDoc), Remote Function Call (RFC), Web Services, and Application Programming Interfaces (APIs).
• Understanding of SAP integration with Financial Accounting and Controlling (FI/CO), Sales and Distribution (SD), Production Planning (PP), and Warehouse Management/Extended Warehouse Management (WM/EWM) modules.
• Experience with SAP S/4HANA migration is an advantage.
• Knowledge of SAP Integration Suite and Cloud Platform Integration (CPI) is an advantage.
• Experience with cross-functional SAP modules such as SD, WM, EWM, or FI is an advantage.
• Knowledge of ABAP debugging, interface troubleshooting, and technical analysis is an advantage.
• Proficiency in written and spoken English.
• Based in Thailand or available to work from Thailand.
• Be legally authorized to work in Thailand without visa sponsorship.
• Why Join DKSH.
• At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in IT Applications.