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Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Job type:

Full-time

• จัดซื้อสินค้าและบริการให้เป็นไปตามหลักปฏิบัติของการจัดซื้อจัดจ้างของบริษัท เพื่อให้คุณภาพสินค้าตรงตามความต้องการ เหมาะสมกับการใช้งานและทันกับระยะเวลาที่ต้องการใช้สินค้าในราคาที่เหมาะสม.
• สรรหาและประเมินศักยภาพแหล่งขายสินค้าและบริการที่เหมาะสม เพื่อให้มั่นใจว่ามีความสามารถในการจัดส่งสินค้าและบริการให้ได้ตามคุณภาพและเงื่อนไขที่กำหนดในราคายุติธรรม.
• เปรียบเทียบเงื่อนไขต่างๆและตัดสินใจเลือกซื้อสินค้าบริการให้ได้บรรลุวัตถุประสงค์ในด้านคุณภาพ ปริมาณ เวลา บริการหลังการขาย โดยต้นทุนรวมดีที่สุด.
• ตรวจสอบและติดตามหลังจากมีการสั่งซื้อแล้วว่าคุณภาพสินค้าและการจัดส่งสินค้าเป็นไปตามเงื่อนไขที่กำหนด และรายงานข้อมูลต่อผู้บังคับบัญชา พร้อมทั้งแจ้งผลการประเมินและติดตามการปรับปรุงแก้ไขของผู้ขาย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง เพื่อรักษาความสัมพันธ์ที่ดีกับผู้ขาย เพื่อดำเนินการแก้ไขปัญหาต่างๆที่เกี่ยวข้องกับการชำระค่าสินค้า บริการ และการส่งมอบสินค้า.
• บริหารความเสี่ยงในการได้สินค้าหรือบริการ ด้วยการจัดหาแหล่งขายสำรองซึ่งสามารถเทียบเคียงหรือทดแทนได้.
• ศึกษาและวิเคราะห์เบื้องต้นของอัตราค่าบริการของงานจัดซื้อจัดจ้างทางด้านบริการต่างๆ เพื่อทำการเปรียบเทียบ และใช้ในการประกอบการตัดสินใจในการเลือกงานบริการนั้นๆ.
• สำเร็จการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ หรือที่เกี่ยวข้อง.
• มีประสบการณ์ทำงาน จัดซื้ออย่างน้อย 3 ปี ทางดานงานบริการต่างๆ.

Skills:

Recruitment, English, Thai

Job type:

Full-time

• Provide timely and accurate banking services to customers via various channels.
• Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.
• Maintain customer accounts by updating personal information and carrying out account maintenance requests.
• Identify and resolve customer queries and complaints promptly within the agreed turnaround time.
• ฺBachelor's Degree in a relevant field may be preferred.
• Good command of written English.
• Cash handling experience may be required.
• Ability to work under pressure and meet tight deadlines.
• Strong sales skills are a plus.
• Exceptional time management, communication, and customer service skills.
• Knowledge of banking operations and financial products will be an advantage.
• Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional Requirements.
• Develop, Engage, Execute, Strategise.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

Job type:

Full-time

• ดูแล ตรวจสอบยอดเงินจากการขายของเอเย่นต์เข้าบัญชีให้ครบถ้วนถูกต้องตามนโยบายการขาย.
• ทำรายงานสรุปยอดขายเอเย่นต์ พร้อมเอกสารประกอบ.
• สรุปรวมใบสำคัญรับ จากการขายเอเย่นต์.
• เรียกรายงาน สเตทเม้นท์ ของทุกธนาคารให้กับทางศูนย์บัญชีระหว่างวัน และ ทุกสิ้นวัน.
• ระหว่างวันตรวจสอบเงินเข้าบัญชีของเอเย่นต์ที่ซื้อสินค้า เพื่อประสานงานกับเจ้าหน้าที่สนับสนุนขายเอเย่นต์เพื่อเปิดเอกสารส่งสินค้าให้กับเอเย่นต์.
• ประสานงานติดต่อธนาคารเอเย่นต์และภายในองค์กร.
• ปริญญาตรี สาขาการเงินหรือสาขาที่เกี่ยวข้อง.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจของบริษัท มีความเข้าใจในระบบขั้นตอนการทำงาน การวางแผน การวิเคราะห์.
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS Office.
• มีทักษะด้านการสื่อสาร.
• มีความรับผิดชอบ มีมนุษยสัมธ์ที่ดี มีความระเอียดรอบคอบ.
• มีความอดทน สามารถทำงานภายใต้ความกดดันได้ดี.
• มีปฎิภาณไหวพริบ แก้ไขสถานการณ์เฉพาะหน้าได้ดี.

Experience:

1 year required

Skills:

Multitasking, eCommerce, English

Job type:

Full-time

Job Overview: Responsible for managing end-to-end refund and return processes across eCommerce platforms, ensuring accurate processing and timely customer communication. The role also involves handling inquiries and reviews, coordinating with internal teams, and identifying improvements to enhance operations and customer experience. Responsibilities: Manage end to end refund and return processes in line with company policies and service standards. Review customer requests, verify eligibility, and process refunds or exchanges accurately. Coordinate closely with the Warehouse team to ...

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Report directly to the Building Manager.
• Coordinate with co-owners and ensure smooth unit handovers.
• Respond to inquiries and coordinate with co-owners regarding defects after handover.
• Handle complaints and inquiries from co-owners professionally and promptly.
• Coordinate with the responsible department or personnel and provide updates to co-owners.
• Notify and follow up with relevant parties and maintain updated status reports on sub-contractor tasks.
• Check, manage, and maintain updated records of client key cards.
• Prepare and manage telephone request reports from co-owners/tenants for the Building Manager.
• Perform any other duties as assigned.
• Thai Nationality Only.
• A degree in any field is acceptable.
• Experience in customer service, as a receptionist, or as a guest service agent is preferred.
• Well-groomed with a pleasant appearance and personality.
• Service-minded and professional in interactions.
• Good command of English, both written and spoken.
• Able to work six days per week.
• New graduates are welcome to apply.
• Proficiency in Chinese will be an added advantage.

Skills:

Mandarin, English, Thai

Job type:

Full-time

• Be the face of the company in the marketplace at your designated work locations.
• Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
• Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
• Complete necessary paperwork for tour bookings generated during your designated shift.
• Call your booked guests the night prior to their preview date to confirm their attendance if required.
• Ensure sufficient collateral is in good condition and working order.
• Ensure your work location is neat and tidy.
• Attend scheduled team meetings.
• Phone Marketing Administration with tour bookings generated during your designated shift.
• Achievement of tour volume requirements.
• Level of spoken English, and other targeted languages as required.
• Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world.
• Self motivation and focus on meeting targets.
• Ability to work well in a 5 star environment, ensuring that MiVC operational standards are met in relationship to Team Values and Goals.
• Displaying personal motivation and effort to assist in the smooth operations and profitable.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
• Previous supervisory experience is preferred.
• Strong communication and interpersonal skills.
• Good problem-solving and guest complaint handling abilities.
• Experience with Front Office systems and hotel management software.
• Good command of English, both written and spoken.
• Ability to lead, coach, and motivate team members.
• Service-oriented with a positive attitude and professional appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Job type:

Full-time

• Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
• Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
• Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
• Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.

Skills:

Public Relations, Microsoft Office, Service-Minded, English, Thai

Job type:

Full-time

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things and believe that a warm welcome and a genuine smile ...

Experience:

1 year required

Skills:

Payroll

Job type:

Full-time

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork. Verify that staffs of both the banquet and audio-visual departments are working together as a team to deliver optimum service and that guest needs are met.
• Communicate with and instruct staff (e.g., Housekeeping, Food & Beverage) on how to ...
• Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.
• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience:

3 years required

Skills:

Accounting

Job type:

Full-time

• To ensure a professional and profitable operation within the framework of the Hotel.
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program.
• To generate sufficient client feedback to provide relevant and reliable guest satisfaction data.
• To review the Spa's operations manual and update when required. Implement and monitor all aspects of the manual and company SOP's.
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
• To accurately forecast business demands to ensure efficient staffing.
• To be responsible for all accounting and billing procedures in the spa.
• To work with hotel management to develop & execute plans and actions for the marketing of the spa. To be aware of all Avani Guest Incentive programs, and actively promote and support these.
• To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.
• To be responsible for the execution of all Associate reviews and appraisals in a professional and timely manner.
• To train senior members of the team in effective "coaching and counseling" and the correct process of progressive discipline.
• To be responsible for maintaining outlet safety and sanitation standards at all times.
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation.
• To realize sales potential through effective visual merchandising and appropriate training activities.
• To price all products and treatments to sell and are in relation to each spa's client base.
• To maintain and nature business partnerships in Thailand to mutual benefit to both parties.
• Attend relevant regular hotel morning briefings and other meetings to ensure the spa is integrated in the day-to-day operation of the hotel operation.
• Liaise regularly with the relevant hotel departments to maximize capture rates for the Spa.
• Above all, to lead by example through a "hands on" approach to motivate our Associates to excel.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Job type:

Full-time

• Avani Pattaya Resort.
• At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
• With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia ...
• To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
• To develop a close and harmonious working relationship with housekeeping and all hotel departments.
• Attend training and meetings as required.
• To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• Have a complete knowledge of hotel policies and procedures.
• Report health, safety, and security hazards to the Assistant Manager-Front Office, and/or Manager on Duty.
• Ensure Front Desk is clean and tidy at all times.
• To perform greeting gesture using the 5/15 Rule.
• To use LEARN technique when appropriate (guest complaints) and to record the matter in the Guest Response Program.
• Suggest alternatives to meet customer needs in terms of product features and benefits.
• Offer information and services where appropriate.
• Thank customers and invite our guests to return.
• Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
• Complete all shift duties as outlined on shift check list prior to the end of shift. Handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
• Convert 'house guests' foreign currency to local currency, record and count accurately and efficiently.
• Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.
• Ensure float is maintained at a constant level as issued by accounts.
• Carry out requests as directed by hotel management.
• Issue safety deposit boxes to hotel guests ensuring access and release forms are completed per hotel procedures.
• Receive, handle and relaying of messages, mail, voice mail and faxes in an efficient, timely manner as per hotel policy.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Leadership Skill

Job type:

Full-time

• Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters.
• Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
• Ensure business booked is within hotel parameters. Close the best opportunities for the property based on market conditions and the property's needs.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
• Actively up-sell each business opportunity to maximize revenue.
• Develop and manage catering sales revenue and operation budgets, and provide forecasting reports.
• Drive customer loyalty through excellent customer service throughout the sales process. Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs. Build and strengthen relationships with existing and new customers to enable future bookings.
• Build and maintain strong working relationships with key internal and external stakeholders.
• Understand and actively utilize company marketing initiative/incentives to close business.
• Follow up on opportunities uncovered by the proactive sales team.
• Identify and implement process improvements and best practices.
• Promote accountability to drive superior business results. Includes successful.
• execution of Sales strategies and business processes.
• Establish clear expectations for customers and properties throughout the sales process.
• Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.
• Execute and support AVANI's Customer Service Standards and hotel's Brand Standards.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to AVANI International.
• Perform other duties, as assigned, to meet business needs.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Quality Assurance, Microsoft Office, Problem Solving, Negotiation, Recruitment

Job type:

Full-time

JOB SUMMARY The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with ...

Job type:

Full-time

JOB SUMMARY The Correspondence Advisor will be responsible for replying email/fax/snail mail from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery. CORE WORK ACTIVITIES 1. To answer all correspondence concerning MVCI and the Marriott frequency or Loyalty programs, either by outbound call, return correspondence or e-mail within the designated turnaround time so as to assure every customer is satisfied. 2. To assist Members/Owners /Membership Advisor with written correspondence to a ...

Skills:

Thai

Job type:

Full-time

At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things and believe that a warm welcome and a genuine smile ...

Skills:

Microsoft Office, Industry trends, Negotiation, Power point, English

Job type:

Full-time

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...