Filter Jobs

Skills:

Negotiation

Job type:

Full-time

• This position gives the opportunity to work on business categories for a large global client with a massive network across the globe.
• The Media landscape is changing rapidly and that makes it a very exciting place to be working.
• An opportunity to learn from the best and gain invaluable experience both from strategic and on ground level.
• Measures of success
• To become completely familiar with the client s organizational structure, planning process, marketing calendar and the needs of key stakeholders. To translate the client s needs into clear direction and leadership for all Mindshare resources working on the account.
• To be the recognized trusted advisor, execute media first innovations and deliver exceptional ROI for the brands/categories. Start building team capabilities and coaching them to deliver integrated planning and driving new services.
• To expand the range of non-traditional media investments the client makes, and to be the go-to person for all matters connected to media in the local market. To continually delight the client.
• Entrenching critical client relationships that position as a principle business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
• Build client satisfaction by soliciting feedback and operating like a consultant.
• Acts as a client advisor by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities.
• Generates and communicates a shared goal and unifies a team in the pursuit of a common objective.
• Working with Business Planning to analyse the market situation of the client s brands & products and translating in a way that the clients understand.
• In depth understanding of all communication channels and how they inter-relate.
• Strong analytical skills and can use data to solve problems.
• Excellent verbal and written communication skills.
• Highly evolved presentation and facilitation skills.
• Understands strategic planning and broad implications on costs and timing.
• To proactively lead the overall communication planning/implementation planning process to provide insightful, ROI-led communication plans.
• Manage the team day-to-day acting as a mentor to junior employees. Conduct annual and interim appraisals of team members in a thorough and professional manner.
• Prioritize tasks and appropriately delegate to individual members of the team, ensuring they are given adequate time, resource and are sufficiently trained to execute the tasks.
• Experience in managing large projects including Content and Digital projects.
• Demonstrated experience and success working with the decision makers of organizations.
• Significant proven experience of working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners.
• Shows a depth of understanding of the industry, business, brands and consumers in senior level client conversations.
• Understands business principles and good practice and perceives issues in both financial and commercial terms.
• Good negotiation and selling skills required to sell company products and services.

Job type:

Full-time

• Accenture is a leading global professional services company that helps the world s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unm ...
• Client Financial Management Specialist.
• Support the global financial management function and business advisory services. Offer services through contract completion on regulatory and organization principles compliance, internal controls, budgeting/forecasting, contract profit and loss management and advisory to our customer leadership teams and corporate leadership. Deliver services around the globe through a network of financial professionals via help-desk support, shared service operations and customer-dedicated on-site support.
• Your role includes some or all the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.
• Overall.
• Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of engagements.
• Collaborate with client and engagement executives, client group finance leads (or equivalent), and other finance operations executives to communicate the position and status of contract or account financial position.
• Complete standard MTD/QTD financial and operational activities and processes.
• Fulfill invoicing and collections, consistent with contractual requirements.
• Advise/assist on forecast management activities (input collection, processing and report creation).
• Perform/assist with work plan reconciliation and reporting.
• Track and report time-reporting hours, expenses, and variances as required, including compliance with account/engagement expense policy (if existent)Track and report third-party out-of-pocket expenses, client time and expenses against program budget, and any other expense charges to program budget tracking and reporting of third-party out-of-pocket expenses.
• Contribute to the CFM organization as Value Creator, People Developer, and Business Operator.
• Prepare and participate in CFM meetings and training sessions.
• Supervise, coach, and mentor junior CFM analyst(s) and others.
• Identify and communicate to CFM leadership to opportunities to continuously improve training, methodologies, tools and skills.
• Support and contribute to local CFM recruiting initiatives.
• Execute account financial processes to ensure the quality and integrity of engagement financial records.
• Provide pricing / new business support for new and extended business opportunities and/or review pricing calculations from engagement executives.
• Perform or assist with the preparation of engagement, project, and program reporting as well as Accenture internal financial accounting processes.
• Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests.
• Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance.
• Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies.
• Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items.
• Job Qualifications.
• Bachelor's degree in Finance or Accounting, or ACCA.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Skills:

Graphic Design, Fast Learner, English

Job type:

Internship

• we encourage you to apply early.
• Job Responsibilities.
• Prepare meeting documents, follow-up notes, and sales materials as needed.
• Coordinate internal requests/tasks with cross-functional teams when needed.
• Track sales progress and ensure internal trackers and dashboards are up to date.
• Assist with sales documentation, contract follow-ups, and client onboarding materials.
• Play an essential role in planning and executing events, ensuring impactful and successful outcomes.
• Other administrative tasks as assigned to support the Brand Partnership Managers.
• Current university student or recent graduate.
• Strong organizational skills with attention to detail.
• Proficient in Google Workspace (Docs, Sheets, Slides) and Microsoft 360.
• Familiar with graphic design tools such as Canva or Photoshop (Basic level).
• Strong written and verbal communication skills in Thai and English.
• Proactive, fast learner, and a team player.
• Preferred Qualification.
• Major in Marketing, Business, Economic, Communications are preferred.
• Proficiency in Chinese is a plus.
• Interest in digital media, advertising, or tech is a plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.

Experience:

3 years required

Skills:

Research, Excel

Job type:

Full-time

• Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
• Lead account project manager for the entire business accountable for achieving deadlines across all campaigns and deliverables.
• Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contri ...
• Measures of success: In 3 months, you would have:Started to build relationships with the key decision makers within the client and agency organisations In 6 months, you would have:Proven yourself as a reliable point of contact for client stakeholders In 12 months, you would have:To anticipate what is needed to stay on track to secure, grow and solidifying client relations, and to take action appropriately
• Responsibilities of the role:Integrates understanding into the work to make decisions on the business.
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results.
• Leads the Client by helping them understand agency s perspectives and insights and gaining their agreement to a shared vision of how to address the client s objectives.
• Builds team effectiveness by providing a clear definition of what s expected and identifying the people with the right skills and capabilities from across the global network.
• Coaches others by assessing an individual s strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
• Continuously seeks to broaden network of business relationships to promote the goals including, for example, participation at conferences, interviews, industry awards.
• Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business.
• Identifies and actions opportunities to grow profitable revenue.
• Anticipates the future and takes decisive action to create opportunities or minimize potential problem.
• Pre-sells by soliciting the involvement of key people in advance to build ownership.
• More than 3 years experience as the senior contact on key accounts that the main services focus on media plans and key tactics.
• Broad background, exposure to and experience in the entire research, planning and implementation process.
• Familiarity with all media and approaches in Business Planning, Invention and The Exchange.
• Significant experience at all levels of agency-client relationships.
• Strong quantitative and analytical skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn -
• https://www.linkedin.com/company/groupm

Skills:

Digital Marketing, Branding, Excel

Job type:

Full-time

• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help our clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in Fashion/Lifestyle or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred,.
• Solid understanding of media metrics, their implications and corresponding studies.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Proficient in Excel, dashboarding or similar skillsets.
• Detail oriented, analytical and a creative problem solver.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.

Job type:

Full-time

Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

English

Job type:

Full-time

• Drive categories specific strategies and business initiatives.
• Overall management of business top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.
• Responsible for identifying, prioritizing and recruiting the merchants in the categories.
• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.).
• Maintain ongoing relationships with category key accounts even after they are onboard.
• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions.
• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons.
• Minimum Bachelor's Degree or above.
• Solid relevant experience with major e-commerce marketplaces with strong connection to local seller resources.
• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape.
• Good communication and leadership skills, hard-working and open-minded.
• Enjoy building things from scratch and getting hands dirty.
• English and local Thai language proficiency required.

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Greet clients when they enter the store and give a positive first impression.
• Proactively update clients in the queue when the boutique is at capacity and take responsibility to ensure the waiting time is minimized, reassure the clients, and answer first questions.
• Be curious and take a genuine interest in the client's needs and expectations, engage with them on the floor and introduce to the relevant team members.
• Create an atmosphere of helpfulness and cooperation.
• When possible, prepare and serve refreshments and in-store catering for clients.
• Seamless handover clients to the appropriated team members, ensuring the clients are directed to the right location of their designed destination and métiers.
• Support on the after-sales service and in-store collection queue management and other relevant topics to be well managed.
• Offer an excellent experience to omni-channels clients.
• Regularly monitor the client service areas in the store and ensure for the tidiness and cleanliness on the shop floor.
• Recognize and acknowledge top VIPs and regular clients of the boutique.
• Support in store animations and clienteling activities.
• Private client management and support other appointments.
• Together the Sales Associates, manage and review the booking of the client appointments as well as the private client area in the boutique.
• Keep accurate records of client appointments and update changes accordingly.
• Coordinate with E-Commerce team to maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations.
• With Store Management and Sales Associate, support and facilitate guest invitation and appointment for any in-store event or Retail Animation.
• Service Stock Ordering, Replenishment, and tool.
• With the SSSE and F&B Team, ensure that optimal volumes of beverage, food and accompaniment items are ordered and well stocked in the BOH.
• Ensure service tools are well stock replenished and systems relate to the client management.
• Feedback.
• Identify areas of improvement and share ideas.
• Proactively inform management or team about potential customer complaints.
• Provide feedback and work closely with the Customer Experience and Operations team to consistently uphold the Customer journey topics and relevant.
• Degree holder in any field with at least 2 - 3 years experience in luxury retails, customer service, hospitality, or in a similar capacity.
• Excellent customer service skills are required with a positive attitude for all interactions with clients.
• Excellent communication and interpersonal skills.
• Problem solving skills and ability to handle stress and complex situations.
• Fluent Thai and English communication skills, other languages will be advantage.
• Demonstrates attention to details and keeps workspace organized and neat.
• Enthusiasm and ability to alert the team for the client experience relevant topics and improvement.
• Maturity, reliability, flexibility, with a good team player attitude.
• Ability to work a flexible schedule according to needs of the business.
• Ability to provide basic information about the neighborhood, store services and other customer inquiries.

Skills:

Product Development, Research, Industrial Design

Job type:

Full-time

• Drive UX/UI aspects of Product Development Team initiatives and goals.
• Develop and define UX/UI standards, research methods, best practices and processes and oversee their implementation.
• Conduct competitive research, discovery and usability research.
• Facilitate research sessions to identify business, user, and technical requirements.
• Effectively communicate design decisions to product and leadership teams.
• Use modern UX methodologies and techniques to inspire design thinking and create supporting documentation including personas, customer journeys, task flows, site maps, UI specifications & requirements, prototypes/wireframes.
• Prioritize UX/UI project schedules and deliverables across multiple products.
• Catch up the UX/UI trend and adapt with UX/UI, visual design, best practices and front-end technologies.
• Bachelor s Degree in Industrial design / Multimedia / Computer science / ICT/ IT or any related fields.
• Have experiences at least 10 years as UX/UI designer for Mobile applications and Website.
• Working knowledge of Wireframe, Mockups, Prototype for website and Mobile Application development.
• Working knowledge of UX/UI practice e.g. Design thinking, Design system.
• Working knowledge of CSS, HTML and basic Front-end Technology.
• Working knowledge of Adobe XD, Overflow, Zeplin, Figma.
• Location: BTS Ekkamai (BJC Building).
• Working Days: Mon-Fri (WFH Every Friday).

Skills:

eCommerce, Negotiation, Problem Solving, English

Job type:

Full-time

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller.
• low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
• Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.

Skills:

Business Development, Project Management, eCommerce, English

Job type:

Full-time

• Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up).
• Build and maintain relationships with merchants.
• Help merchants become familiar with the platform and its features.
• Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
• Aligning and managing cross function expectations through strong project management.
• Minimum Bachelor's Degree or above.
• 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred.
• Excellent interpersonal and negotiation skills.
• Outgoing and comfortable communicating with new people (including cold contact).
• Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors.
• Fluent in English and Thai.
• Preferred Qualifications.
• A good team player, fast learner and open to changes.
• Proficient in Excel and Power Point.

Skills:

English

Job type:

Full-time

• Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction.
• You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text ...
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.

Job type:

Full-time

• Mainly responsible for the strategy and implementation of the incubation activities, aiming to grow, and ensure the success of Lazada GM sellers.
• Able to coordinate with cross functional team to identify issues and follow up on solutions, help team to improve performance.
• Research and understand market insight to determine industry and consumer trend under GM category in order to deliver a strategic planning and execution for GM seller incubation activities.
• Manage workflow, work process, and call script with sales agents for daily operation.
• Monitor and improve the performance of the team in terms of productivity, ensure team KPIs as required.
• Facilitate training session for all agents and participate in recruitment of new agents.
• Conduct regular review of all call center agent s performance and organize training sessions for under performers.
• Submit regular tracking reports for performance update and daily outreach.
• 4-5 years of working experience in a management consulting, account management, sales team management.
• Highly motivated willing to push or go extra mile to drive impact with high ownership.
• Excellent analytical skills and data visualization skills.
• Strong project management, negotiation and communication skills.
• Experience in leading a diverse team.
• Fluent in Thai and proficiency in English.

Job type:

Full-time

• Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives..
• Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks..
• SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client..
• Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed..
• Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken..
• SOPs and Documentation: Create/Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process..
• Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly..
• Performance & Business Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis..
• Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system..
• Attendance Tracking: Accurately track team attendance for billing purposes..
• Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy..
• Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols..
• Strong knowledge of content policies, community guidelines, and online safety practices.
• Ability to analyze data and generate meaningful insights to drive performance improvements.
• Analytical skills to identify issues, assess situations, and find practical solutions.
• Excellent verbal and written communication skills to convey information clearly and concisely.
• Strong leadership qualities to guide and motivate team members.
• Skill in setting performance goals and monitoring team members' progress.

Job type:

Full-time

• Focal point of coordination related to system interface between ERP and legacy systems with related parties such as ERP implementor, 3rd party vendor, Bangchak IT and Business team.
• Develop and execute system integration plan from Bangchak's point of view and integrate with overall project master plan.
• Timely monitor, Escalate and Report on system integration progress, performance and any risks/issues.
• Collaborate with related parties IT, business, 3rd party vendors, implementors to ensure seamless integration..
• Proven experience in integration projects.
• Strong understanding of integration technologies.
• Excellent problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong project management skills.
• Excellent communication and presentation skills.

Skills:

Automation, Assurance, Software Development, English

Job type:

Full-time

• Lead, mentor, and manage a team of QA engineers, providing technical guidance and career development support.
• Design, develop, and maintain robust automated test frameworks for UI, API, and performance testing.
• Define and implement quality assurance processes and best practices across the software development lifecycle (SDLC).
• Collaborate with cross-functional teams to ensure requirements are clearly understood and testable.
• Plan and coordinate testing activities, including regression, smoke, and performance testing.
• Review test plans, test cases, and test scripts to ensure completeness, accuracy, and compliance.
• Identify quality risks and actively work to mitigate them.
• Analyze test results, track defects, and provide detailed reports to stakeholders.
• Continuously evaluate and improve test tools, processes, and CI/CD integration.
• Promote a culture of quality and accountability within the development organization.
• Bachelor s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in software QA, with at least 2 years in a leadership or management role.
• Strong hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, TestNG, JUnit).
• Proficiency in at least one programming/scripting language (e.g., Java, Python, JavaScript).
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps).
• Deep understanding of software QA methodologies, tools, and processes.
• Excellent communication and leadership skills.
• Experience with Agile/Scrum methodologies.
• Be able to communicate in both Thai and English.
• Experience in AI-assisted test case generation, using prompt engineering techniques to reduce the time needed to create test automation scripts. Ability to verify AI-generated test cases for correctness, efficiency, and reliability before deployment.
• A strong understanding of the Fintech industry, particularly the business processes and workflows involved in trading operations.
• Experience with trading strategies (e.g., Auto-DCA, Rebalance).
• Familiarity with Agile development frameworks and Domain-Driven Design concepts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Full-time

• เป็นนำทีมในการออกแบบและพัฒนาโซลูชั่นด้าน IT ที่ตอบโจทย์ความต้องการของลูกค้า.
• บริหารจัดการโครงการที่เกี่ยวข้องกับการนำเสนอและติดตั้งโซลูชันให้เป็นไปตามเป้าหมาย.
• ประสานงานกับทีมงานต่างๆ ที่เกี่ยวข้อง เพื่อให้การพัฒนาและติดตั้งโซลูชันเป็นไปอย่างราบรื่น.
• สร้างความสัมพันธ์ที่ดีกับลูกค้าและรักษาความพึงพอใจ.
• นำทีมออกแบบและพัฒนาโซลูชั่น:วิเคราะห์ความต้องการของลูกค้าและระบุปัญหาที่ต้องการแก้ไข.
• นำทีมในการออกแบบและพัฒนาโซลูชั่นที่เหมาะสม.
• ประเมินความเป็นไปได้ทางเทคนิคและงบประมาณของโซลูชัน.
• จัดทำเอกสารที่เกี่ยวข้องกับโซลูชั่น เช่น ข้อเสนอทางเทคนิค (Technical Proposal), แบบจำลอง (Blueprint) และแผนการติดตั้ง.
• บริหารจัดการโครงการ:วางแผนและจัดสรรทรัพยากรสำหรับโครงการ.
• กำหนดตารางเวลาและติดตามความคืบหน้าของโครงการ.
• บริหารจัดการความเสี่ยงและแก้ไขปัญหาที่เกิดขึ้นระหว่างการดำเนินโครงการ.
• สื่อสารความคืบหน้าของโครงการให้ผู้มีส่วนได้ส่วนเสียได้รับทราบ.
• ประเมินผลและสรุปผลการดำเนินงานของโครงการ.
• ประสานงานกับทีมงานต่างๆ:ประสานงานกับทีมขายเพื่อนำเสนอโซลูชั่นให้กับลูกค้า.
• ประสานงานกับทีมพัฒนาเพื่อพัฒนาและปรับปรุงโซลูชั่น.
• ประสานงานกับทีมติดตั้งเพื่อติดตั้งและทดสอบโซลูชั่น.
• ประสานงานกับทีมสนับสนุนเพื่อให้บริการหลังการขาย.
• สร้างความสัมพันธ์กับลูกค้า:สร้างความสัมพันธ์ที่ดีกับลูกค้าและเข้าใจความต้องการของลูกค้า.
• ให้คำปรึกษาและคำแนะนำทางเทคนิคแก่ลูกค้า.
• นำเสนอโซลูชั่นและสาธิตผลิตภัณฑ์ให้กับลูกค้า.
• ติดตามและประเมินความพึงพอใจของลูกค้า.
• ปริญญาตรีหรือสูงกว่าในสาขาวิศวกรรมคอมพิวเตอร์ วิทยาการคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในการออกแบบและพัฒนาโซลูชันด้าน IT อย่างน้อย 5 ปี และมีการบริหารจัดการโครงการ IT อย่างน้อย 3 ปี.
• ทักษะทางเทคนิค:มีความรู้ความเข้าใจในเทคโนโลยีที่เกี่ยวข้องกับโซลูชันที่นำเสนอ.
• สามารถวิเคราะห์และออกแบบโซลูชันที่ตอบโจทย์ความต้องการของลูกค้า.
• สามารถใช้เครื่องมือและเทคนิคที่เกี่ยวข้องกับการบริหารจัดการโครงการ.
• ทักษะด้านการบริหารจัดการ:มีทักษะในการวางแผนและบริหารจัดการโครงการ.
• มีทักษะในการสื่อสารและการเจรจาต่อรอง.
• มีทักษะในการแก้ไขปัญหาและการตัดสินใจ.
• มีความสามารถในการทำงานเป็นทีม.
• ทักษะอื่นๆ:มีความกระตือรือร้นและมีความรับผิดชอบสูง.
• สามารถทำงานภายใต้แรงกดดันได้ดี.
• มีทัศนคติเชิงบวกและมีใจรักบริการ.

Skills:

Compliance, Software Development, Finance

Job type:

Full-time

• Lead the development and implementation of IT governance, risk, and compliance (GRC) policies and procedures. Conduct risk assessments and develop mitigation strategies to ensure IT operations comply with internal policies and regulatory requirements.
• Oversee the entire SDLC process, ensuring that software development projects meet quality standards.
• Implement ITIL best practices to improve IT service management. Monitor and optimize IT service delivery processes, including incident management, problem management, a ...
• Manage IT change management and incident management processes, ensuring that changes are effectively assessed, implemented, and monitored.
• Collaborate with finance teams to manage IT financial planning, budgeting, and forecasting.
• Education: Bachelor s or Master s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT governance, risk management, and compliance roles.
• Relevant certifications such as ITIL, CISA, or COBIT are an advantage.
• Strong leadership and communication skills.
• In-depth knowledge of risk management methodologies and frameworks.
• Ability to drive continuous improvement in IT governance and compliance practices.
• Excellent problem-solving and decision-making abilities.

Skills:

SQL, SPSS, SAS, English

Job type:

Full-time

• Create team action plans regarding data analytics in alignment with the department and company s direction.
• Work collaboratively with departmental heads to analyze business initiatives and requirements as well as deliver value through data analytics tools.
• Manage the team to design and develop data analytics outcomes including analysis results in terms of trends anomalies or patterns, insights and reporting dashboards.
• Present findings, guidance or summary of the analysis results pertaining to data-driven decision-making using business intelligence tools.
• Convince and advise business users, leads together with committees to convert insights into business action, such as sales campaign execution and interaction with customers.
• Identify and measure benefits of the company s investment, activities or action brought about by data analytics.
• Master's degree or higher in Computer Science, MIS or related fields.Computer Science / IT and / or Digital certifications preferred.
• Data management and business intelligence professional.
• At least 8-10 years of experience in data-driven analytics using tools such as SQL, SPSS, SAS, Alteryx, QlikView, Tableau and Power BI.
• Excellence Communication in Thai and English.