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• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..

Experience:

4 years required

Skills:

Electrical Engineering, Mechanical Engineering, English

Job type:

Full-time

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• A day in the life
• The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more.
• Carry objects weighing up to 40 pounds for short distances.
• Work shifts longer than eight hours in duration.
• About AWS
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Fluent in English language, both written and spoken.
• 2+ working in a Data Center or Mission Critical Environment.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• 4+ years of Data Center Operation Experience.
• 2+ years with Microsoft Excel, Word, and Outlook.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

8 years required

Skills:

Compliance, English

Job type:

Full-time

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in data center operations or other relevant operational experience in non-DC industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, large chemical cluster, etc.).
• 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure ...
• Ability to communicate in English fluently, to support client relationship management in this region.
• Experience in collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.
• You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
• The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
• Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards.
• Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.
• Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.
• Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives.
• Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving decision making.
• Collaboration Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

2 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult special calls and solve other issues escalated by agents follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must HaveBachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to HaveGood Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

4 years required

Skills:

Electrical Engineering, Mechanical Engineering, English

Job type:

Full-time

• Supervise contractors who perform servicing or preventive maintenance.
• Operate and maintain mechanical and electrical equipment.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events within internal SLA.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• A day in the life
• The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
• Engineering Technicians are Amazon s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
• About AWS
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• 2+ years of electrical or mechanical experience.
• 2+ years working in a Data Center or Mission Critical Environment.
• English language, both written and spoken.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering or relevant discipline.
• 4+ years of Data Center engineering/operations/facilities experience.
• 2+ Microsoft Excel, Word, Outlook and technical writing skills.
• Operating engineering licenses.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Skills:

Legal, Risk Management, SAP, English

Job type:

Full-time

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• LI-FA1.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirement: English.
• Responsibilities:Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Skills:

English

Job type:

Full-time

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

Experience:

2 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

English, Mandarin

Job type:

Full-time

• Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
• Mandarin speaker will be a plus.
• Able to perform shift work.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

3 years required

Skills:

Legal, Financial Analysis, Project Management, English

Job type:

Full-time

• Direct and manage contract guard force to run daily data center operations.
• Handle site security incidents, escalations or any other security related issues.
• Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
• Participate in re-occurring data center security audits and reviews.
• Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
• Provides input on, and may develop security methodologies, policies and procedures.
• Write reports and communicate with management on the status of physical security operations.
• Oversee new security construction or retrofit projects.
• Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
• Collaborate with other teams to protect AWS Data Center personnel, information and assets.
• A day in the life
• Mission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.
• Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• BASIC QUALIFICATIONS.
• 3+ year s experience managing contract security and physical security operation programs such as Access Control/Intrusion Detection and CCTV Surveillance systems.
• 3+ years in Project Management experience and creating process improvement procedure.
• Experience in managing vendors/vendor teams.
• PREFERRED QUALIFICATIONS.
• Bachelor s degree and or equivalent professional experience in corporate or government security environment.
• 3+ years experience creating and implementing emergency planning programs, physical security countermeasures.
• Excellent oral and written communication skills.
• Proficiency in both Thai and English language.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

2 years required

Skills:

XML, Spanish, English

Job type:

Full-time

• São Paulo 7:00 AM - 4:00 PM.
• Mexico City 4:00 AM - 1:00 PM.
• Buenos Aires 7:00 AM - 4:00 PM.
• Bogotá 5:00 AM - 2:00 PM.
• Lima 5:00 AM - 2:00 PM.
• Santiago 6:00 AM - 3:00 PM.
• Monterrey 4:00 AM - 1:00 PM.
• Caracas 6:00 AM - 3:00 PM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish and English Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

1 year required

Skills:

XML, English

Job type:

Full-time

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 1+ years of related Customer Support experience.
• Spanish Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Skills:

Bahasa Indonesia, English

Job type:

Full-time

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

Experience:

5 years required

Skills:

Assurance, English

Job type:

Full-time

• Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
• Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
• Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
• Drive engagement and culture initiatives to enhance team morale and retention.
• Strengthen cross-functional alignment and execution across support and operations teams.
• GoalsImprove agent proficiency and reduce dependency on escalations.
• Enhance quality metrics (e.g., CSAT, NPS) through capability development.
• Ensure readiness and scalability for new initiatives and market expansion.
• Build a strong and sustainable support framework.
• Commitment to excellence.
• Committed to data-driven decision-making and results-oriented.
• Clear communication skills.
• Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
• Ability to deliver quality results under pressure.
• Fluent in spoken and written English.
• Proficient in MS Office tools.
• Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
• Understanding different cultures; an international background or experience working in an international environment is preferred.
• COPC/6 Sigma/PMP experience is preferred.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

3 years required

Skills:

Compliance, DevOps, SQL, English

Job type:

Full-time

• Manage software releases across QA Load Test Stage Production environments.
• Execute and support OTA firmware releases.
• Launch and maintain mobile app releases to App Store and Google Play.
• Work with agile teams to build, test, and maintain CI/CD pipeline components.
• Support product NPI onboarding and participate in early sprint planning.
• Cloud Operations Platform SupportAdminister and troubleshoot Microsoft Azure environments.
• Perform L1.5-L2 support activities including monitoring, deployments, rollbacks, and platform health checks.
• Manage migrations across platforms or service providers.
• Ensure proactive performance monitoring and SLA compliance.
• Maintain system documentation, runbooks, and operational best practices.
• Monitoring, Alerting Incident ManagementCreate and manage monitoring/alerting systems for cloud and connected device platforms.
• Lead and support 24x7 major incident management, including on-call support.
• Own end-to-end incident resolution from ticket creation to closure.
• Implement corrective actions to mitigate operational and security risks.
• Conduct periodic user access/security audits.
• Cross-functional CollaborationWork closely with Engineering, Security, and other teams to evangelize Ops best practices.
• Participate in technical bridge calls and RCA sessions.
• Manage UI views for license consumption and performance analytics.
• Gather usage metrics and report insights to stakeholders.
• Required3-5 years of experience in Microsoft Azure cloud systems support.
• Hands-on experience with Azure DevOps tools and pipelines.
• VMs, Storage, Event Hub, Service Fabric Cluster, AKS.
• IoT Hub, Cosmos DB, SQL Server.
• Databricks, Key Vault, Data Lake.
• Experience in CI/CD tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible).
• Familiarity with IoT concepts: telemetry ingestion, processing, data storage, reporting.
• Knowledge of container orchestration (Kubernetes).
• Ability to script with PowerShell and Python.
• Understanding of SQL vs NoSQL databases and operational maintenance.
• Knowledge of monitoring/logging systems (Log Analytics, Splunk, ELK, Prometheus, Nagios, Zabbix).
• Strong analytical thinking and proactive troubleshooting mindset.
• Excellent communication skills in English (written verbal).
• PreferredMicrosoft Azure Fundamentals certification (AZ-900) or Degree in CS / Information Systems.
• Experience managing mobile app releases (App Store / Play Store).
• Experience with connected device platforms (IoT environments).
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
• Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
• NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.