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Experience:

5 years required

Skills:

Quality Assurance, Automation, Leadership Skill

Job type:

Full-time

• Define and execute the overall QA strategy, transitioning toward a highly automated CI/CD model.
• Lead the QA transformation journey by shifting quality metrics "left" across the software development lifecycle.
• Establish, monitor, and report key quality metrics, KPIs, and SLAs to executive leadership.
• Architect and scale robust test automation frameworks across web, mobile, and API layers.
• Research, pilot, and implement AI/ML tools (e.g., AI-assisted test generation, self-healing scripts) to boost productivity.
• Adopt cutting-edge testing practices, tools, and industry trends.
• Lead, mentor, and grow a team of internal QA Engineers, QA Leads, and vendor partners while managing budgeting and resource allocation.
• Maintain strict compliance with financial regulations, data privacy, and security standards across all QA practices.
• Oversee non-functional testing, including performance, load, stress, and security/penetration testing.
• Experience: 10+ years in QA (strong hands-on automation background) + 5+ years in QA leadership.
• Domain: Deep expertise in Banking, FinTech, or Financial Services.
• Technical: Strong automation (Selenium, Cypress, Playwright, Appium), APIs, CI/CD, cloud, and performance testing tools.
• Mindset: Enthusiastic about leveraging AI and automation to streamline engineering workflows.
• Education: Bachelor's or Master's in computer science, Engineering, or equivalent.

Skills:

Project Management

Job type:

Full-time

• ร่วมวางแผนและบริหารโครงการตั้งแต่ช่วงเตรียมการจนส่งมอบโครงการ.
• ควบคุมและติดตามความคืบหน้า ระยะเวลา งบประมาณ และคุณภาพของโครงการ พร้อมจัดทำรายงานเสนอผู้บริหาร.
• ประสานงานกับหน่วยงานภายใน ผู้รับเหมา ที่ปรึกษา และหน่วยงานราชการ เพื่อสนับสนุนการดำเนินโครงการ.
• ดำเนินการและติดตามการยื่นขออนุญาตก่อสร้าง รวมถึงใบอนุญาตและเอกสารที่เกี่ยวข้องกับโครงการ.
• ติดตามและแก้ไขปัญหาที่อาจส่งผลกระทบต่อแผนการดำเนินงาน.
• ปริญญาตรี สาขาวิศวกรรมโยธา สถาปัตยกรรม บริหารงานก่อสร้าง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Project Management ในธุรกิจอสังหาริมทรัพย์หรือก่อสร้าง 5 ปีขึ้นไป.
• มีประสบการณ์ยื่นขออนุญาตก่อสร้าง (อ.1, อื่น ๆ ที่เกี่ยวข้อง) และประสานงานหน่วยงานราชการ.
• จะได้รับการพิจารณาเป็นพิเศษ.

Experience:

7 years required

Skills:

Digital Marketing, Social media, Telesales, Biology, English

Job type:

Full-time

• Drive online course sales to achieve revenue, new student acquisition and retention targets, ensuring strong growth momentum across digital platforms.
• Manage advertising investment with both strategic and hands-on oversight, optimizing spend efficiency to maximize ROI and continuously reduce customer acquisition cost (CAC).
• Lead and empower the performance marketing team across SEM/SEO, Display, Social, Affiliate and other channels, ensuring consistent channel growth and conversion improve ...
• Enhance the end-to-end online student journey from discovery and enrollment through payment to post-learning engagement improving funnel conversion and boosting retention and subscription renewal.
• Define the right media mix, budget allocation and campaign mechanics to expand and improve performance across all key channels.
• Set the overall online commerce strategy aligned with commercial and organizational goals, translating strategy into measurable results.
• Partner with Commercial Marketing, Academic, Sales Branch, Telesales and Product teams to deliver a seamless omni-channel growth strategy.
• Balance long-term strategic planning with direct involvement in critical projects to secure tangible impact and sustainable channel performance.
• About you.
• Bachelor's degree in Marketing, Business or related field (Master's degree preferred).
• 7+ years of experience in E-Commerce, Digital Marketing or Performance Marketing.
• Strong expertise in ad spend management, SEM/SEO, social media and affiliate channels.
• In-depth understanding of online sales mechanics, funnel optimization and the digital student journey.
• Proven ability to lead performance marketing teams with a mix of strategic vision and execution capability.

Experience:

5 years required

Skills:

Market Analysis, Negotiation

Job type:

Full-time

• Formulate sourcing strategies aligned with Commercial Buyers to achieve category goals.
• Create SKU selection roadmaps using market insights and consumer preferences.
• Scout innovative sourcing origins and product concepts to diversify inventory.
• Market & Competitor Analysis.
• Benchmark market movements and competitor tactics using industry research platforms.
• Leverage consumer data to uncover sourcing gaps and growth prospects.
• Commercial Alignment & Cost Management.
• Gather and align on sourcing requirements from Commercial Teams.
• Manage COGS calculations, MOQ verification, and lead-time coordination.
• Negotiate volumes strategically to optimize costs and inventory levels.
• Product Development & Launch Readiness.
• Compile documentation and samples for the New Product Introduction Committee.
• Ensure offerings match market positioning and company objectives.
• Coordinate with QA, RA, SCM, Design, and Legal on compliance and quality.
• Performance Monitoring & Campaign Planning.
• Track sales, margin, and inventory metrics for sourced products.
• Partner with Commercial and Marketing teams on promotional initiatives.
• Bachelor's degree in Business, International Trade, Supply Chain, or similar.
• 5-7 years in e-commerce buying or global sourcing for FMCG/retail sectors.
• Fluent in English (both written and spoken).
• Proficiency with market research tools (Euromonitor, Nielsen).
• Strong negotiation and analytical capabilities.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• Site/store visit to understand customer behaviour, demographic, competition, town potential and opportunities in specific catchment and location.
• Define mall control store and analyses selected store covering financial performance, lease agreement, tenants optimal size, occupancy rate, space utilization and income trend to be guidance for mall input.
• Provide mall scheme, space requirement, income forecasting both indoor and outdoor.
• Weekly meeting with property natural working team to drive store development program.
• Prepare all related support documents for Senior to ensure the success of working sites i.e. one page of mall strategy statement paper, Tenant mix proportion, Analogue Performance analysis.
• Work with mall insight to develop saleskits and present to leasing team.
• Coordinate with mall Design team to develop lay out and identify trade and tenant mix plan.
• Monitor and Track leasing status, rental, and occupancy rate against budget.
• Produce mall presentation for cross functional property retail walk around on site meeting.
• Post opening review to measure store performance against budget.
• Able to travel and work upcountry/abroad.
• Experience in retail / shopping mall environment is a plus.
• Bachelors degree in Business Administration/Marketing, MBA is an advantage.
• At least 5 years experiences in Marketing, Retail Business, FMCG.
• Good command in English (Reading, Speaking, Writing & Listening).
• Computing skill (MS Word, Excel, Power point).
• Require skill of Communication, Collaboration and Presentation.
• Rationale thinking.
• Good team work.
• Be Initiatives, Analytical thinking Excellent time & project management and working cross functional skills.
• Computer skills (Microsoft Word, Excel, Power Point, Microsoft Project), Advance in Microsoft excel and Power Point is a must.
• CP AXTRA | Lotus's.
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.".

Skills:

Human Resource Management, Project Management, Leadership Skill, Teamwork, English

Job type:

Full-time

• Provides a range of consultation to leaders and employee on the development and implementation of key strategies and training for creating a high performing organization.
• Creates and implements staff training and development programs that support the organization's succession planning objectives and foster a highly effective management and leadership structure.
• Develop and execute the annual Store Learning & Development strategy aligned with bu ...
• Build competency frameworks for frontline, supervisory, and store management roles.
• Identify capability gaps through business performance data, talent reviews, and stakeholder feedback.
• Develop learning roadmaps supporting operational excellence and future workforce capability.
• Bachelor or Masters Degree in Organization Development, Business Administration, Psychology or other relevant courses.
• Minimum 5-7 years professional level experience in Organization Development and/or or Human Resources Management in an intermediate to large size organization.
• Have experience or be familiar with Learning Management Framework, Learning Activities and Learning Delivery and System is preferable.
• Customer orientation, result orientation, teamwork mindset, positive with "can do" attitude.
• Proficient knowledge and skill of human resource management, particularly in training and people Development.
• Good command of English, Good project management, presentation and communication skill,.
• Analytical skills and systematic thinking.
• Good at planning and can perform multiple activities successfully; Creative, tough, and flexible enough to change.
• Demonstrated initiative to analyze and resolve problems quickly, efficiently and collaboratively.
• Demonstrated ability to communicate well with others. Proficient verbal, non-verbal, written, and presentation skills.
• Experience with group facilitation, Trainer, Training & Development design, and job design preferred.

Experience:

5 years required

Skills:

Digital Marketing, Data Analysis, Social media, Recruitment, Telesales, Biology, SEO, SEM, English, Thai

Job type:

Full-time

• Drive online course sales to achieve revenue, new student acquisition and retention targets, ensuring strong growth momentum across digital platforms.
• Investment & Ad Spend Management.
• Manage advertising investment with both strategic and hands-on oversight, optimizing spend efficiency to maximize ROI and continuously reduce customer acquisition cost (CAC).
• Performance Marketing Leadership.
• Lead and empower the performance marketing team across SEM/SEO, Display, Social, Affiliate and other channels, ensuring consistent channel growth and conversion improvement.
• Online Shopping Journey Optimization.
• Enhance the end-to-end online student journey from discovery and enrollment through payment to post-learning engagement improving funnel conversion and boosting retention and subscription renewal.
• Channel & Media Strategy.
• Define the right media mix, budget allocation and campaign mechanics to expand and improve performance across all key channels.
• Online Strategy Development.
• Set the overall online commerce strategy aligned with commercial and organizational goals, translating strategy into measurable results.
• Cross-Functional Collaboration.
• Partner with Commercial Marketing, Academic, Sales Branch, Telesales and Product teams to deliver a seamless omni-channel growth strategy.
• Strategic & Hands-On Leadership.
• Balance long-term strategic planning with direct involvement in critical projects to secure tangible impact and sustainable channel performance.
• What You'll Bring.
• Bachelor's degree in Marketing, Business or related field (Master's degree preferred).
• 7+ years of experience in E-Commerce, Digital Marketing or Performance Marketing.
• Strong expertise in ad spend management, SEM/SEO, social media and affiliate channels.
• In-depth understanding of online sales mechanics, funnel optimization and the digital student journey.
• Proven ability to lead performance marketing teams with a mix of strategic vision and execution capability.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Experience:

5 years required

Skills:

Finance

Job type:

Full-time

• Compliance Governance & Framework.
• Develop and implement compliance policies, procedures, and frameworks across the organization.
• Ensure that the company and its subsidiaries operate in accordance with laws, regulations, and corporate governance requirements.
• Regulatory Compliance & Monitoring.
• Monitor and ensure compliance with requirements from regulatory authorities such as SEC, Stock Exchange of Thailand, Ministry of Commerce.
• Oversee disclosure, reporting, and regulatory submissions for a public company.
• Advisory & Communication.
• Provide guidance and compliance advice to executives, directors, and employees.
• Communicate regulatory requirements and ensure organization-wide understanding.
• Policy Review & Updates.
• Track regulatory changes and update corporate policies, charters, and procedures accordingly.
• Ensure internal policies remain aligned with current laws and regulations.
• Training & Awareness.
• Promote compliance awareness across the organization.
• Support training and communication related to corporate governance and compliance.
• Performance & Control.
• Monitor compliance performance and effectiveness of control systems.
• Ensure operational processes meet required compliance standards.
• Others.
• Perform other related duties as assigned.
• Skills & Qualifications.
• Bachelor's degree in Business, Law, Finance, or related fields.
• Minimum 5 years of experience in Compliance / Corporate Governance.
• Strong understanding of regulatory frameworks (listed company preferred).
• Strong knowledge of compliance and regulatory requirements.
• Risk assessment and internal control mindset.
• Excellent communication and influencing skills.
• High integrity and ethical standards.
• Strong analytical and problem-solving skills.

Experience:

5 years required

Skills:

Marketing Strategy, Market Planning, Recruitment, Leadership Skill, Branding

Job type:

Full-time

Position: Commercial Marketing Department Manager (OnDemand), Company: Ondemand Education Company Limited, Location: Bangkok, Thailand, Employment Type: Full-time. About the Organization: LEARN Corporation is Thailand's leading EdTech provider for lifelong learning. OnDemand Education offers flexible online and live courses covering core subjects and university entrance exam preparation (TCAS). Core Responsibilities: Overseeing four teams: Commercial Planning, E-commerce, Creative & Production, and Branding & Engagement, crafting and implementing commercial marketing strategy in al ...

Experience:

5 years required

Skills:

Product Development, Market Analysis, Market Research, Data Analysis, Recruitment, Negotiation, Biology, English, Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• OnDemand Education, a cornerstone of LEARN ecosystem, is more than a tutoring servic ...
• The role of this position will be responsibility for Product Port in BU OnDemand and new product for better business Including analyzing,researching, designing and marketing products on behalf of their employer. Their duties include completing market research to find out more about competitor products or customer needs, and coordinating with BD, R&D Team, Marketing Communication Team, Academic team and Sales team to drive product goals and Business Impact.
• Join us and help the next generation turn ambition into achievement.
• What You'll Drive.
• Strategy and planning.
• Develop and manage team of product manager department and responsible for build product strategy including product vision, business models, users/audience segments, and product goals and initiatives.
• Define, prioritizing, and clarifying business priorities, the company's growth plan and requirements.
• Drive product development features and positioning for new and existing products.
• Keep current on customer research and what is happening in the market including competitive research, user feedback and surveys, and customer and market analysis.
• Analyze market data to develop Product strategies, and define product objectives for effective marketing communications.
• Optimize revenue funnel; Applying tactics for customer acquisition, retention, and upsell.
• Delivery and execution.
• Lead and execute the growth plan created. Working with different teams across the company to make this happen.
• Drive the execution of all processes in the product life cycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Ensure the product is aligned with company, stakeholder, and end user priorities to drive sales, improve efficiency, and improve customer satisfaction.
• Managing the release planning process and communications.
• People.
• Manage team of product manager department.
• Foster collaboration with team members (BD, R&D, Communication Planner, Sales, Teacher & Academic Team etc.) to drive value and collectively identify and resolve impediments.
• Manage cross-functional team and stakeholder expectations to execute on product strategy.
• Exhibit active listening, facilitate sessions, and clearly communicate at all levels and negotiation for partners.
• What You'll Bring.
• Bachelor's degree in marketing or business-related field or equivalent required.
• 5+ years of related business and leadership experience.
• Solid strategic planning skills combined with exceptional execution.
• Demonstrated ability to engage with business leaders.
• Strong analytical skills and be data-driven and methodical.
• Ability to manage ambiguity by creating structure, process, and prioritization.
• Adaptive, flexible, can anticipate and adapt to new situations and/or changing demands and respond proactively to enhance the division's/business unit's financial performance.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Skills:

ERP

Job type:

Full-time

Singapore & Thailand's leading wine retailer and wine-themed restaurant group. Shop 300+ exclusive wine labels, craft beers, spirits and glassware in wine shops or buy wine online. Enjoy free delivery with $180 spend for online orders.

Skills:

Market Research, English, Thai

Job type:

Full-time

• Achieve assigned Data storage sales quota.
• Managing the entire product line life cycle from strategic planning to tactical activities.
• Working in partnership with our territory channel sales team to market and promote Data storage products in conjunction with our key channel sales activities.
• Preparing enablement plans and training for our channels.
• Analyzing potential partner for the solutions.
• Ownership of technical engagement, responding to RFPs, and achieving ultimate success around specific technical projects.
• Specifying channel market requirements for current and future Data storage products by conducting market research.
• Support channel sales sector, including management of product roll-out programs and coordination of culinary and technical programs.
• Build up partner technical relationship for marketing promotion and driving sales target.
• At least bachelor degree in telecommunication engineering, Information Technology or related field.
• At least 4 years work experience in telecommunication industry or related vendors.
• Good knowledge in cloud, Data storage solution will be an advantage.
• Good communication and presentation skill in both Thai and English.
• Positive attitude and able to work under challenging assignments, good handle with pressure.
• Certificates from other vendors as Cisco, Polycom and Avaya are advantages.

Experience:

5 years required

Skills:

Software Development, Project Management, Risk Management, Procurement, Negotiation, Scrum

Job type:

Full-time

• Lead end-to-end project lifecycles for software development, infrastructure upgrades, or digital transformation initiatives.
• Define project scope, allocate resources, manage multi-million baht budgets, and proactively identify and mitigate project risks.
• Facilitate communication between executive stakeholders, Product Owners, and technical teams (Dev, QA, Infra) using appropriate methodologies (Agile, Scrum, or Waterfall).
• Manage vendor relationships, procurement processes, and SLA agreements relevant to the project.
• Provide essential operational and administrative support to the Project Management Office (PMO).
• Track daily project progress, manage complex schedules, organize cross-functional meetings, and prepare comprehensive meeting minutes.
• Maintain centralized project documentation, dashboards, and reporting tools to ensure full transparency for all stakeholders.
• Continuously monitor project performance metrics (KPIs) and implement workflow improvements to increase the efficiency of the software delivery pipeline.
• Highly organized with strong administrative, documentation, and communication skills. Possesses a basic understanding of the Software Development Life Cycle (SDLC) and a strong desire to build a career in IT Project Management.
• Proven experience managing multiple IT projects simultaneously. Strong negotiation, problem-solving, and stakeholder management skills. Proficient in running Agile/Scrum ceremonies and translating business needs into technical roadmaps.
• Demonstrated ability to manage large-scale enterprise projects, programs, or portfolios. Capable of leading PMO strategy, standardizing delivery processes, managing crisis situations, and guiding C-level strategic alignments.
• Agile, Scrum, Kanban, Waterfall, Lean IT, SDLC.
• Jira, Confluence, Microsoft Project, Trello, Asana, Monday.com, Miro.
• Core Competencies.
• Stakeholder Management, Risk Management, Budget Planning, Resource Allocation, Business Analysis.
• PMP (Project Management Professional), PRINCE2 Foundation/Practitioner.
• CSM (Certified ScrumMaster), PSM I/II (Professional Scrum Master), PMI-ACP (Agile Certified Practitioner).
• CAPM (Certified Associate in Project Management), ITIL Foundation.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
• https://www.careers-page.com/gosoftthailandcoltd.

Experience:

5 years required

Skills:

Project Management, Accounting, Automation, ERP

Job type:

Full-time

• Drive digital transformation across Supply Chain and IT by leveraging technology, data, and process innovation to enhance efficiency and deliver sustainable business value.
• Develop and execute digital transformation strategy, roadmap, and initiatives aligned with corporate objectives.
• Lead process improvement and re-engineering efforts using digital technologies and automation.
• Act as a key liaison between business units, IT teams, and external partners to translate business needs into digital solutions.
• Manage and oversee major transformation projects (e.g., ERP, Supply Chain Digitalization, Data & Analytics, Automation).
• Prepare and evaluate business cases, feasibility studies, and investment analyses for digital initiatives.
• Monitor project performance and conduct post-implementation reviews to ensure value realization.
• Design and track KPIs and dashboards, reporting progress to senior management and relevant committees.
• Drive change management initiatives to ensure adoption of new systems and processes.
• Build digital, data, and process capabilities across teams and business units.
• Establish and enhance governance frameworks for digital and IT across the organization.
• Education.
• Bachelor's or master's degree in Business Administration, Engineering, Information Technology, Economics, or related fields.
• Experience & Knowledge.
• Proven experience in Digital Transformation, IT Project Management, or Business/Process Transformation.
• Strong understanding of Supply Chain, Operations, or ERP systems is a plus.
• Knowledge of finance, accounting, and investment analysis.
• Experience working with senior management and steering committees.
• Skills & Competencies.
• Strong project management and cross-functional coordination skills.
• Strategic thinking with strong analytical and problem-solving capabilities.
• Excellent communication and executive-level presentation skills.
• Ability to work under pressure and manage priorities effectively.
• Growth mindset with adaptability and continuous learning orientation.
• LocationAble to work at Don Mueang office and across other locations, including Bang Sue office and manufacturing sites.

Skills:

Project Management

Job type:

Full-time

• Manage and adhere to project goals by utilizing project management tools and strategies.
• Develop and manage project timeframes, budgets, resources, and progress reports.
• Conduct technical and business risk assessments, technical expertise review, commercial.
• negotiations, and problem resolutions.
• Organize meetings and effective communications amongst project stakeholders to discuss.
• project progress.
• Lead project stakeholders to the closure of projects.

Experience:

8 years required

Skills:

Project Management

Job type:

Full-time

• Own end-to-end incident and request ticket management, including support and escalation processes, working with regional application teams and local IT to resolve issues promptly.
• Ensure high performance across all service processes through accurate reporting, trend analysis and continuous improvement activities.
• Take ownership of major incidents alongside the Major Incident Manager, coordinating resolving parties, communicating with stakeholders and conducting post-incident rev ...
• Monitor, control and support service delivery by ensuring systems, methodologies and procedures are in place. Define and report on key metrics and KPIs.
• Be accountable for service quality and performance, ensuring future demand from growth and projects is factored into capacity plans.
• Proactively identify recurring issues and improvement opportunities, driving service improvement plans through to completion to maintain high user satisfaction.
• Project Delivery.
• Act as in-country delivery manager for infrastructure projects, including new site establishment, renovation and relocation.
• Coordinate with internal and third-party teams to ensure projects are delivered on scope, on time and within budget.
• Advise on vendor quotations, budgets and alternative solutions for infrastructure initiatives in line with global and regional standards.
• Assess the service impact of upcoming projects, working with project teams to minimize disruption and ensure operational readiness before, during and after delivery.
• Act as the local point of contact between global/regional project teams and local business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Budgetary and Performance.
• Manage and monitor the market's service delivery budget for infrastructure and service management, ensuring spending is tracked, justified and aligned with business priorities.
• Identify cost-effective opportunities to protect and improve services, working with internal and third-party teams to follow through on agreed actions.
• Provide inputs to regional Tech team to support regional budgetary planning and performance reporting.
• Governance, Security and Compliance.
• Lead the remediation of security risks identified by internal and external parties, communicating potential risks to local business management and escalating as needed.
• Coordinate data protection awareness initiatives with local business management to strengthen security culture.
• Review change execution and results impacting the market, understand the impact of failed changes and suggest improvements to avoid unnecessary business disruption.
• Respond to auditor requests for service delivery information during internal and external audits, and follow up on findings in a timely manner.
• Manage and maintain IT hardware and software asset inventory, ensuring records are accurate and up to date.
• Establish and enforce asset management controls, including tracking, regular audits and incident procedures to prevent loss and ensure timely investigation and resolution when asset discrepancies occur.
• Stakeholder Management.
• Build and maintain relationships with internal users and business stakeholders to discuss service levels and identify improvement opportunities.
• Liaise with internal and external delivery and support partners to ensure the health of local and regional applications and provide timely support.
• You Are Energised By.
• Partnering closely with business stakeholders across the organization and working in a highly collaborative environment.
• Exploring new technology, AI and data to improve IT service management processes and standards.
• Being part of a culture that values listening, co-creation, inclusiveness, user-centricity and agility in designing solutions.
• Having the opportunity to drive value in areas where you excel, with the support to grow and be at your best.
• What You Will Bring.
• At least 8 years of hands-on experience in service delivery management, covering production infrastructure and application support, within a multinational or retail environment is preferable.
• Degree in Computer Engineering, Computer Science, Information Technology or a related technical discipline.
• ITIL Foundation certified (Intermediate or Expert level preferred). PMP certification is a plus.
• Solid experience across the IT Service Management lifecycle, including Service Strategy, Service Design, Service Operation (Incident, Problem and Change Management) and Continual Service Improvement.
• Working knowledge of end user devices, network, server, access points, video conferencing and security technologies, with an interest in following evolving technology trends.
• Proven ability to manage IT services, projects, vendors and budgets in parallel, balancing competing priorities and delivering results under pressure.
• Practical, solutions-oriented approach to problem-solving with a proactive and positive "can-do" attitude.
• Organized, self-motivated and adaptable, with the confidence to work independently, the drive to learn quickly, and a flexible approach to working hours to meet business needs.
• Knowledge or experience in data protection and DPO responsibilities is an advantage.
• Experience managing vendors and budgets.
• What Chanel can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

Experience:

3 years required

Skills:

Risk Management, English, Thai

Job type:

Full-time

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Experience:

5 years required

Skills:

Project Management

Job type:

Full-time

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Meet with vendor to take detailed ordering briefs and clarify specific requirements of each project.
• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be shared with stakeholder as well as other staff members.
• Use and continually develop leadership skills.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, diagrams and process maps to document needsJob Qualification.
• Have experience in project management is advantage.
• Excellence in Analytical thinking and Problem-solving skill.
• Excellence in communication both English and Thai, Writing and Speaking, Listening.
• Strong understanding of Hardware/Software delivery project, Project Management or Agile project management,.
• Project Management Professional (PMP) certification is a plus.

Skills:

Project Management, Data Analysis

Job type:

Full-time

• Project Management.
• Project Management (Lead or assist in carrying out related Projects).
• Develop a detailed project plan to track progress.
• Coordinate cross-functional team in TIL, TPG and outsiders (such as Vendor, 3rd party consultant) including arranging meetings and taking minutes, communicating with the project team and stakeholders, managing risks and issues, and monitoring progress to ensure that the project stays on track.
• Escalate necessary issues to Management including creating documents for escalation.
• Gather information both internally and externally related to TIL Business and competitors including new ideas and operation.
• Special Assignments.
• Responsible for any special assignment assigned by Unit Manager, Department manager and Group Manager.
• Bachelor's Degree in Operation Management, Business Administration, Economics, Computer Science/Engineering, Information Technology/System, Data Analysis or related fields.
• At least 1-2 years with working experience in Project management or related fields is preferable.
• Direct experience in automobile hire-purchase and leasing will be an advantage. (not mandatory).
• Understanding of project management methodologies and tools is a plus.
• Good communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels throughout the organization.
• Attention to detail and a proactive approach to managing tasks and responsibilities.
• Proactive and results-oriented mindset with a passion for digital innovation.
• Self organized and self motivated.
• Ability to multitask, work under pressure and meet deadlines required.

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Graduate from work-related School/University.
• Experience as an IT Manager in a complex role is preferable.
• Preferably, at least four years of experience in the hotel industry.
• Deep knowledge in computer hardware, software, databases, and networking.
• Extensive experience in systems design, analysis, and project implementation, including central reservation systems, back office modules, and interfaces.
• Note: Complex Role & Responsibilities (Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel).
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