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Experience:

5 years required

Skills:

Safety Management, Finance, Negotiation, English

Job type:

Full-time

• Lead the Agro supply chain and import strategy to ensure timely and cost effective procurement of potatoes. Oversee end to end demand and supply planning, optimizing the balance between imported and locally sourced raw materials.
• Ensure full compliance with agricultural import regulations and PepsiCo safety requirements. Manage risks associated with imports, tariffs, regulatory changes, and logistics to safeguard business continuity.
• Oversee agronomy processes to ensure all activities comply with local laws and regul ...
• Collaborate closely with the Agro Sector team to support the Seed/Chipstock Hub strategy, ensuring seamless integration across sourcing, quality, and supply-planning functions.
• Partner with Corporate Affairs (CA) to enable PRA unlocks and support regulatory approvals critical to the business.
• Responsibilities:Ensure the timely and complete availability of import supplies (Seeds & Chipstock) while maintaining high standards of quality and cost efficiency.
• Lead Agronomy Strategic Import Plan and Manage Risk & Opportunities with all import suppliers. Identify and drive productivity under pressure circumstance.
• Oversee and optimize costs associated with Potato Production, Handling, Logistics, and Imports to align with Production and Financial Plans.
• Assess and mitigate risks related to potato losses from storage or production issues by proactively monitoring and coordinating immediate actions with relevant teams.
• Develop and implement Agro Processes compliant with PepsiCo policies and regulations, including adherence to the Global Control Standard.
• Act as the ICF and Indonesia representative to lead Import Supply Hub strategies effectively.
• Identify and unlock PRA limitations to expand opportunities for imports, fostering growth and efficiency.
• Qualifications:Education: Master s degree in Finance, Supply Chain Management, Business Administration, or a related field.
• Language Skills: Proficiency in English and Thai; Chinese language skills are an advantage. Strong negotiation skills are essential.
• Experience: Minimum 5 years in a managerial role, preferably within a multinational environment. Experience working with diverse teams and in cross cultural collaboration is highly valued.
• Technical Proficiency: Strong computer literacy, including Microsoft Office. Experience with data visualization tools such as Power BI is an advantage.
• Analytical & Planning Skills: Strong problem solving abilities with a strategic mindset. Capable of analyzing complex supply chain scenarios and developing effective planning and optimization solutions.
• Leadership & Communication: Excellent leadership, interpersonal, and communication skills. Demonstrated ability to drive process improvements, manage stakeholder relationships, and foster cross functional teamwork.
• Industry Knowledge: Solid understanding of import/export regulations, international logistics, and supply chain best practices.
• Global Business & Market Awareness: Ability to stay updated on global economic trends, geopolitical developments, and trade regulations that impact import/export operations. Strong understanding of international markets and potential supply chain disruptions.
• Emotional Resilience: Strong emotional control and the ability to perform effectively under high pressure, with flexibility in working hours.

Skills:

Procurement, Negotiation, Microsoft Office

Job type:

Full-time

• Planning product ranges and preparing sales and stock plans in conjunction with buyers.
• Monitoring stock movement, allocating stock to each store, and managing inter-branch transfers to optimize stock levels.
• Controlling stock levels based on sales forecasts and seasonal demand.
• Managing and preparing reports of sales, stock on hand, markdowns, promotions, or clearance.
• Analyzing sales data, bestsellers, and slow sellers to maximize sales opportunities and reduce risk.
• Gathering customer insights and analyzing past sales trends to anticipate future product needs.
• Liaising with suppliers, distributors, and stores to ensure smooth operations.
• Identifying production or supply difficulties and solving problems or delays.
• Monitoring competitor performance and market trends.
• Coordinating with stores and operations for training, VM, maintenance, and problem-solving.
• Managing, training, and supervising junior staff.
• At least 5 years of experience in merchandising, buyer, procurement, of related products.
• Bachelor s degree in Business Administration, Marketing, Economics and fields.
• Good communication, presentation as well as negotiation skills.
• Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Word).
• Proactive and committed to delivering results in a fast-paced.
• Location: The Emdistrict.

Experience:

1 year required

Skills:

Excel, Import / Export, English

Job type:

Full-time

• Update vessel schedule 3 weeks a month. (Pivot table Excel).
• Check the quantity issued shipping schedule and update the shipping schedule.
• Issued shipping advice and updated shipping advice (add B/L number for vessel that ATS in shipping scheduled: excel).
• Follow up tracking vessel and update information to team and customers.
• Managed container damage cases from start to finish complete, Send container damage claims to EGA and managed within 30 days and summary reports to the manager 25th every end of the month.
• Making problem solution presentations in case sent to customers (in case). Strategy for Payment Support.
• Manage Bonded warehouse ( in-out), and consignment Stock until completed process (all process) and report to the CEORecord the work process step by step in all cases. (Coordinate with EGA and FG).
• Report inventory for suppliers after inbound/outbound.
• Bonded warehouse rental rental..
• Coordinate with the payment departmentDouble the B/L document.
• Update ETA and follow up payment plan/document plan (In case).
• Coordinate with the payment department for support information.
• Bachelor degree in any relate field.
• Have at least 1 year of experience working in the logistics field.
• Have an understanding of logistics operations.
• Able to speak and write in English.
• Able to use Microsoft Excel.

Experience:

1 year required

Skills:

Sales, Excel, ERP, English

Job type:

Full-time

• Coordinate with Sales team to support order management and shipment arrangements for international customers.
• Handle container booking with shipping lines and freight forwarders.
• Compare freight rates, schedules, and transit times from various shipping lines.
• Coordinate export shipments including delivery schedules, shipping instructions, and documentation.
• Monitor shipment status and follow up on delivery timelines to ensure on-time delivery.
• Prepare and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading, and related export documents according to Import & Export rules & regulations.
• Support sales activities by providing logistics-related information and cost estimates.
• Resolve shipment-related issues and initiate preventive/corrective actions when delays or discrepancies occur.
• Perform other related duties as assigned.
• Qualifications Bachelor's degree in Business Administration, Logistics, International Business, Supply Chain Management, or related fields.
• Minimum 1-3 years of experience in sales coordination, logistics, shipping, or export operations.
• Knowledge of international shipping processes, container booking, and Incoterms.
• Experience working with shipping lines, freight forwarders, and export documentation.
• Good command of English (both written and spoken); additional languages are a plus.
• Proficient in MS Office (Excel, Word, Outlook); experience with ERP systems is an advantage.
• Contact: Sirinate (Mild) Email: [email protected]

Experience:

5 years required

Skills:

Sales, English

Job type:

Full-time

• Achieve sales value & volume targets within assigned trade spend budget.
• Territory business planning at customer level by analysing sales trend & accurately forecasting volumes basis planned activities.
• Formulate & execute segment/channel strategy in the territory consistent with overall company objective.
• Develop and maintain strong customer relationships, conduct regular business reviews & plan customer specific actions as required to develop business.
• Deliver best in class medical execution by hospital segment.
• Manage team execution efficiently & evaluate ROI of each activity.
• Ensure stock returns from customers stay within set standard.
• Coach & develop sales force capability by planning & conducting agreed minimum number of work days per month per seller.
• Monthly deployment of key priorities to sales force, target setting & tracking.
• Track competitor activities proactively in market & share promptly.
• Ensure on-time, complete & accurate submission of monthly work plan, weekly trackers, score cards, promotion budget utilization & other reports as deemed necessary by the organization.
• The experience we're looking for.
• Minimum 5 years experience managing field sales operations in Medical sales.
• Graduate in relevant field, preferably Master s degree in commercial related area.
• Proficient with analysing data in MS Excel & deriving actionable insights.
• Comfortable with creating & presenting business plans on Powerpoint.
• Must have strong financial/commercial sense & basic P&L understanding.
• Fluent in Thai, working knowledge of business English.
• The skills for success.
• Collaboration and partnership skills; Influencing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Negotiation, Problem Solving

Job type:

Full-time

• Minimum 5 years experience in transport/logistics, terminal, accouting or related field.
• Strong negotiation and organization skills.
• Excellent decision making ability and problem solving skills.
• Excellent communication and customer service skills.
• Good in matheamatics and calculation
• EDUCATION.
• Bachelor in engineering, economic, marketting, logistic and related field.
• ROLE & RESPONSIBILITY.
• Chartering
• Seek for opportunities related to logistic activities in order to achieve company maximum profit and mitigate risk from market volatility.
• Assess, analyze and identify appropriate transportation of crude/feedstock on a short and long-term basis for processing in the refinery in accordance with the company plan.
• Negotiate for economical freight rate of spot vessels.
• Develop the chartering strategy in order to maximize company profit.
• Manage time charter vessels to optimize company profit.
• Perform the appropriate action in any emergency or unexpected events as a frontline that may occur during the delivery/loading period e.g. cargo losses/ demurrage and negotiation with relevant parties in order to minimize the loss and damage.
• Ensure all charter contracts are coorect to maximize company's profit.
• Seeking market opportunity and counterparties to co-freight or chaterout vessel space for freight saving
• Serching market infoamation to foresee freight market outlook and develop proper strategy
• Operation
• Plan and execute all crude/feedstock purchasing and chartering contracts for both domestic and international
• Program, allocate, manage, and ensure that the crude/feedstock for the refinery arrives in the desired quantity, quality and time frame in accordance with all contractual commitment and in order that the companies' business is smoothly carried out the aim of optimizing both profitability and product supply commitment.
• Monitor and develop any synergy activities with local and regional refinery in order to optimize delivery cost and/or generate benefits to company such as co-loading, crude stock sharing, SBM utilization.
• Cooperate with all concerned sectors to ensure that the crude and feedstock delivery is processed in accordance with plan and contractual commitment.
• Analyze and Identify shortage/surplus and their underlying cause and take appropriated action for claiming to minimize the impact to the company and protect the company interest from other s claims.
• Coordinate with parties concerned for issuing the official procurement documents and understand the terms and clauses under the financial letter i.e. Letter of Credit, Bank Guarantee.
• Coordinate and maintain relationship with the operators of counterparty for smooth crude/feedstock delivering operation.
• Ensure operation issues to be compliance with the government regulation involved.
• Ensure the payment transactions are completed smoothly within due date.
• Manage logistic plan to meet refinery requirement by minimize additional cost occured.
• Examine and understand the measurement the ocean loss cargo and minimie such losses.

Skills:

Compliance, Legal, Contracts, English

Job type:

Full-time

• Logistics Management:Plan and manage end-to-end logistics operations.
• Ensure smooth importation with freight forwarders and customs brokers.
• Supervise customs declarations and compliance.
• Oversee quality management (delivery claims, recalls)..
• Warehouse Management:Manage the 3PL Distribution Center for retail and e-commerce.
• Monitor 3PL contract performance and compliance.
• Coordinate with retail teams for planning and deliveries.
• Drive continuous improvements in operations (KPIs, costs, processes)..
• Inventory Management and Compliance:Ensure products meet legal and Hermès-specific standards.
• Audit stock accuracy and security measures.
• Support audits and inspections..
• External Stakeholders Management:Manage contracts with key partners (3PL, insurance, freight forwarders).
• Negotiate with service providers for cost and improvement objectives.
• Maintain relationships and act as the main contact for logistics matters..
• Supply Chain Strategy and Planning:Assist in budget planning and forecasting.
• Manage logistics operating expenses.
• Lead execution of the supply chain roadmap..
• Projects and Sustainability Management:Implement logistics and warehouse projects.
• Oversee phase-out operations and special projects.
• Optimize discussions on sustainability and green logistics..
• University graduate with 5-10 years in logistics and supply chain management, preferably in retail.
• Excellent knowledge of export/import regulations, customs clearance, and logistics operations.
• Strong operational and compliance focus.
• Numeracy and finance understanding (budget planning, external consultant management).
• Organized, flexible, reliable, with strong analytical skills.
• People management skills, ability to lead and motivate.
• Strong interpersonal skills, team player attitude.
• Effective communication and coordination with stakeholders.
• Ability to work independently in a fast-paced environment.
• Fluent in English with excellent communication skills.
• Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.

Experience:

3 years required

Skills:

Business Development, Finance, Accounting, English

Job type:

Full-time

• Generate business development ideas for sectors under responsibility assigned.
• Execute the preparation of all necessary important documentations (agreements with clients, roadshow materials, filings to SEC/SET) and generate ideas and concepts for presentations to internal stakeholder and external clients.
• Analyze financial models and verify the correctness and completeness of financial models.
• Train junior staff on Investment Banking related skills (financial modeling & valuation, presentation, related industries) and Investment Banking products (equity, M&A, property fund, infrastructure fund) including guide junior staff on related SEC/SET rules and regulations.
• Qualifications Bachelor's degree or higher in Finance, Economic, Accounting, Business Administration or related fields.
• At least 3 years working experience in Investment Banking, Capital Markets and Financial Consulting.
• Good command of written and spoken English.
• Strong leadership, financial, conceptual, communication, and analytical skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

ERP, SAP, Oracle

Job type:

Full-time

• 3rd- 4th year undergraduate student.
• Be able to commit a minimum of 12 weeks (full-time), period between Aug - Dec 2026.
• Start/End dates are based on the academic calendar and EY s internship program.
• Required documents attach.
• Resume **please specify, your avaiable period internship - A must.
• Transcript - A must (Unofficial / Capture can be used.).
• 3rd grades must only show totally 5 semesters (till Feb 2026).
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• Standard English score i.e. TOEIC, TOEFL, IELTS (if any).
• Are you ready to shape the future with confidence?.
• Will you shape the future or will the future shape you?.
• How will we work better together to build a better working world?.
• Here at EY, you ll have the chance to build a truly exceptional experience. We ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you ll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.
• The opportunity: your next adventure awaits.
• Our IT Audit support service are designed for the dual purpose of strengthening internal controls and, in so doing, helping to improve IT and business performance. In addition to assurance-related engagements.
• IT Audit (business and IT processes) as part of Financial Audit.
• Review automated controls / IT security of well-known Operating Systems and DBMSs.
• Review ERP e.g. SAP, Oracle etc. for business operations.
• Work includes conduct/examine internal audits of client s established internal controls and procedures to evaluate the effectiveness of clients' information-related controls and processes and associated risk exposures. Identify weak of IT processes that cause business risks. Documenting the test findings and remediation testing.
• Participate in the meeting with client s top management to report and recommend on IT general controls and automated controls.
• Provide support, maintain communication, assist team in accomplishing audit objectives and updating senior team members on progress.
• Clients include multinational and more than 30% SET-listed companies with many business types.
• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.
• You are inclusive. We re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
• (Year 3-4) Senior year student for Majoring in Accounting, AIS, MIS, Inforamtion System, Statistic, Computer Science, Computer Engineering, IT or other related fields.
• Effective command of verbal and written both Thai and English.
• Strong analytical skills, detailed and results oriented, problem solving, interpersonal and leadership skills.
• Adaptable and be able to work upcountry.
• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.
• Hands-on experience with real-world projects and challenges, providing you with invaluable insights and skills.
• Allowance package.
• Business travel insurance.
• IT equipment support.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• EY | Building a better working world.
• EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
• Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
• EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Experience:

4 years required

Skills:

Web Services

Job type:

Full-time

• Conduct security assessments on systems, networks, and applications.
• Simulate cyber attacks to identify system vulnerabilities.
• Software/Web Application/Web Services penetration testing.
• Network Penetration Testing.
• Mobile Application Penetration Testing.
• Thick Client Penetration Testing.
• Develop and execute penetration testing methodologies.
• Prepare detailed reports on the findings of penetration tests.
• Recommend and implement improvements to security policies.
• Stay updated with the latest penetration testing tools and techniques.
• Train staff on security awareness and procedures.
• Collaborate with IT staff to improve system security.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Requirements: If you are someone with:Bachelor's degree in information security, information systems management, computer science, engineering, or other related discipline.
• 4-6 years of experience in information technology, IT audits, or cyber security.
• Proven experience as a Penetration Tester or similar role in cybersecurity.
• Proficiency in using automated tools and manual testing techniques.
• Strong understanding of common vulnerabilities and exploits.
• Relevant certifications (e.g., OSCP, OSWP, CREST, CEH) are a plus.
• Excellent problem-solving and analytical skills.
• Must be able to work under pressure and produce content to tight timelines.
• Ability to self-manage, prioritizing a variety of tasks.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request money or your personal information. Kindly apply for roles that you are interested via this official Deloitte website.
• Requisition ID: 112120In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Legal, Contracts, Compliance

Job type:

Full-time

• Perform full range of legal services, provide advice and recommendations on legal and regulatory issues in order to achieve successful outcomes of transactions or projects as well as protect best interest of the Company, including (without limitation):Negotiate legal and contractual terms and provide legal input on various matters,.
• Draft, review and revise agreements, contracts, other legal documents, as well as important correspondences, to ensure enforceability, and compliance with applicable domestic and international laws.
• Provide day to day legal advice/services for the Company s domestic and international business operations to ensure smooth operations and compliance with relevant laws, regulations.
• Manage and oversee all litigation, arbitration, and other dispute resolution matters involving the Company.
• Coordinate with business units, external counsel, and relevant stakeholders to ensure effective case strategies, timely submissions, and strong representation.
• Monitor case progress, assess legal risks, and develop mitigation and settlement strategies where appropriate.
• Liaise and coordinate with government authorities and regulatory agencies, including but not limited to the NACC and SAO.
• Prepare and review official responses, statements, and supporting documents submitted to government bodies.
• Provide ad-hoc legal advice and guidance on legal matters to achieve optimum legal and commercial decisions.
• Keep abreast of relevant laws and regulations (Thailand & overseas) affecting Company businesses.
• Professional Knowledge & Experiences.
• Bachelor s degree in laws or higher.
• Lawyer licence.
• 5 to 8 years of experience in legal profession in a reputable law firm and/or multinational company.
• Understanding of E&P laws and business or E&P procurement contracts will be an advantage.
• Effectively conduct research, draft, review, revise and advise on legal documents.
• Good negotiation and communication skill.
• Excellent problem-solving, interpersonal, analytical skills.
• Can-do attitude and ability to work independently with tight timelines.
• Excellent written and spoken English (TOEIC score >= 750).

Job type:

Full-time

• ResponsibilitiesProgrammatic Support: Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational unit to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, raining/study tours, authorization of payments, disbursement of funds, procurement of equipment and services. Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics ...
• Required Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• English UN Level II UN Level II UN Level II UN Level II
• Desirable Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• Thai UN Level I UN Level I UN Level I UN Level I Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected for this position will be granted a fixed-term appointment limited ( FTA-limited ) in accordance with section 2.2 (b) of administrative instruction ST/AI/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position subject to limitation will retain their current appointment status and will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. When completing the Administrative Profile (AP), ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Experience:

2 years required

Skills:

Statistics, SQL, Google Analytics

Job type:

Full-time

• Maintain automated monitoring and detection systems.
• Build and track metrics for product features and business health.
• Set up tracking elements and events via Google Tag Manager.
• Create dashboards and alerts for key performance indicators.
• Ensure data quality and integrity across the platform.
• Strategic Projects (20%)Support new product launches with analysis and insights.
• Measure impact of business model experiments and initiatives.
• Partner with product and business teams on data-informed decisions.
• Build forecasting models and identify growth opportunities.
• AI & Automation (20%)Use AI tools to accelerate analysis and automate repetitive work.
• Build scripts and workflows using modern AI-assisted development.
• Help the team adopt efficient, AI-enabled ways of working.
• Basic QualificationsBachelor s degree in Statistics, Mathematics, Economics, Engineering, Computer Science, or related field.
• 2-3 years of experience in data analytics, business intelligence, or a similar role.
• Strong SQL skills (must-have).
• Knowledge or experience with Google Analytics and Google Tag Manager (must-have).
• Experience building and maintaining automated reports and dashboards.
• Comfortable using AI tools (ChatGPT, Claude, etc.) to work more efficiently.
• Self-starter who can manage recurring tasks independently.
• Clear communication skills with both technical and business stakeholders.
• Preferred QualificationsPython experience (or willingness to learn).
• Experience with operational analytics and monitoring systems.
• Familiarity with Google Cloud Platform (BigQuery, Cloud Functions, Cloud Scheduler).
• Background in product analytics or marketplace/platform businesses.
• Track record of using AI to automate workflows.
• Data Analyst StackData: BigQuery, SQL, Python, Google Sheets.
• Visualization: Looker, Metabase.
• Marketing Analytics: Clevertap, Google Analytics.
• AI Tools: Claude, ChatGPT.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Experience:

2 years required

Skills:

SAP, Finance, Creative Thinking, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/cross-industry leading practices.
• Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients.
• Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests.
• Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration, and cutover.
• Support change management execution by developing training material, delivering training, and supporting users post cutover.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analysts across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Fresh graduates In your final year of study or recent graduate between 0-2 years of work experience.
• Strong academic performance in Finance, Engineering, Information Technology, Computer Science, or Information Systems preferred.
• SAP experience will be added advantage.
• Team player with effective interpersonal and communication skills.
• Demonstrated leadership and teamwork within or outside a work setting.
• Exceptional problem-solving ability, logical reasoning, creative thinking, and the ability to untangle complex issues.
• Fluent verbal and written English language skills.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• This role is open to those that possess a valid permit or status to work in Thailand.
• Requisition ID: 110824In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

SAP, RESTful, Javascript

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirement:Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in SAP ABAP development.
• Proven hands-on experience with the ABAP RESTful Application Programming Model (RAP).
• Proven experience in implementing SAP Business Process Automation (BPA) solutions.
• Strong understanding of SAP S/4HANA architecture and data model.
• Strong understanding of various SAP modules and their associated business processes (e.g., FI, CO, PS, TR, MM, PM).
• Proficiency in ABAP programming, including ABAP Objects, CDS views, and OData services.
• Experience with SAP Fiori and UI5 development.
• Knowledge of debugging tools and performance tuning techniques in ABAP.
• Familiarity with process mapping and modeling techniques (e.g., BPMN).
• Experience with RPA tools and methodologies.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Preferred Skills (Nice to Have):Experience with SAP BTP and cloud-native development.
• Knowledge of integration technologies (e.g., APIs, SOAP, REST).
• Certifications in Business Process Management (BPM) or Lean Six Sigma.
• Experience with specific SAP BPA tools (e.g., SAP Build Process Automation, SAP IRPA, SAP CPI/PO).
• Knowledge of scripting languages (e.g., JavaScript) for automation development.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 112085In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Experience:

3 years required

Skills:

SAP CO, Teamwork, English

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsA good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Good understanding of SAP implementation methodology.
• Consultant will require a minimum of 3-6 years of experience in SAP CO Module, preferably with 2-3 end to end full life cycle implementations.
• SAP S/4 HANA experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Good communication and presentation skills in English to build relationship and work closely with client stakeholders.
• Ability to facilitate effective workshops to lead target state design.
• Demonstrated excellence in conceiving and executing SAP solution.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111946In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

7 years required

Skills:

SAP FI, Finance, Accounting

Job type:

Full-time

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultant across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:Bachelor or Master s degree in Finance and Accounting, Information Technology, Business Admistrative or relevant field, supported by relevant experience.
• Minimum of 7+ years of post-qualification experience working with SAP FICO by completed at least 8 end to end full life cycle of SAP FICO implementations.
• Working experience in Consulting firms is most preferred.
• Experience with rise S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 112308In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Business Development, Industry trends, Statistics

Job type:

Full-time

• Client Engagement: Build strong relationships with clients, understanding their unique business needs and risk profiles. Proactively identify opportunities to deliver value-added solutions.
• Business Development: Contribute to business development efforts by identifying new opportunities, preparing proposals, and presenting solutions to potential clients.
• Team Leadership: Lead and mentor a team of financial risk consultants, fostering a collaborative and high-performing environment.
• Risk Assessment and Advisory: Conduct assessments of clients' financial risk exposures, including market risk, credit risk including risk exposures, portfolios analysis, and stress testing, operational risk, as well as liquidity risk. Provide strategic advice on risk mitigation strategies.
• Model Development and Validation: Oversee the development and validation of advanced risk models, such as credit scoring/rating, PD, LGD, and EAD models for credit risk, VaR, and ES ect. Ensure adherence to regulatory standards and industry best practices.
• Regulatory Compliance: Stay abreast of evolving regulatory requirements and ensure that clients' financial risk practices are compliant with applicable regulations i.e. Bank of Thailand.
• Thought Leadership: Stay updated on industry trends and emerging risks. Share insights through publications, presentations, and thought leadership initiatives.
• You will be expected to communicate closely with senior management and client personnel; assist in proposal development; mentor and develop junior team members; and maintain up-to-date knowledge of financial risk management methodologies, current corporate governance and regulatory developments/requirements, both locally and internationally.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• You are someone with:Solid academic background with a Degree in Statistics, Data Science / AI, Financial Engineering, Financial Economics, Quantitative Finance, or other relevant post graduate degree.
• At least 12 years proven experience in financial risk management, with a strong focus on model development and validation with credit risk experience preferable.
• Deep understanding of regulatory frameworks, such as Basel II/III and IFRS 9 ECL requirements.
• Expertise in advanced statistical and quantitative techniques, including machine learning and econometrics.
• Strong leadership skills and the ability to manage and motivate teams.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in relevant software tools and programming languages (e.g., SAS, R, Python, SQL, VBA).
• Industry Experience: Experience in the banking, insurance, or financial services industry is preferred.
• Certifications: Relevant certifications (e.g., FRM) are advantageous.
• International Experience: Experience working with clients in multiple jurisdictions is a plus.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 110688In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.