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Experience:
2 years required
Skills:
Vietnamese, English
Job type:
Full-time
Salary:
negotiable
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Minimum typing speed of 35 words per minute.
- Willing to work on rotating shifts including weekends and public holidays.
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
- English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Creative Thinking, Event Planning, Social media
Job type:
Full-time
Salary:
negotiable
- Set up and maintain the store atmosphere according to seasonal themes and festivals to ensure a dynamic and welcoming environment for customers.
- Organize engaging events that attract tourists, such as seasonal fruit buffets, Thai dessert showcases, and other culturally relevant experiences to enhance customer engagement.
- Schedule and coordinate performances in-store to enhance the customer experience and create an enjoyable shopping atmosphere.
- Oversee customer service and ensure the store s customer service standards are consistently met, providing excellent experiences that align with the brand values.
- Collaborate with marketing and sales teams to plan and implement promotional campaigns, events, and initiatives that align with the company s strategy and customer engagement goals.
- Manage and develop the customer experience team, including training, performance management, and creating a positive work environment that fosters excellent service.
- Monitor customer feedback, resolve complaints or issues efficiently, and implement strategies to improve customer satisfaction and retention.
- Maintain a high level of store cleanliness, visual merchandising, and product display to ensure a professional and attractive presentation.
- Track and report on the success of events, performances, and initiatives, and recommend adjustments to improve future outcomes.
- Bachelor s degree in business, Marketing, Hospitality, or related field.
- 5 years of experience in customer experience management or a related role, preferably in retail or hospitality.
- Strong leadership skills with experience managing teams and driving customer-centric initiatives.
- Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues effectively.
- Creative thinking and the ability to generate innovative ideas for events and customer engagement activities.
- Strong organizational skills and the ability to manage multiple projects and priorities.
- Experience in event planning, performance coordination, or similar activities is a plus.
- Proficiency in using office software (e.g., MS Office, Google Workspace) and basic knowledge of social media platforms for promotional purposes.
- Passion for customer service and improving customer experience.
- Ability to work flexible hours, including weekends and holidays, to accommodate events and special promotions.
Experience:
3 years required
Skills:
Good Communication Skills, Enthusiastic, Work Well Under Pressure, English
Job type:
Full-time
Salary:
฿25,000 - ฿30,000, negotiable, commission paid with salary
- Sales & Leadership Training Programs.
- CRM Solutions (implementation, configuration, training & support).
- Business Consulting Services & Assessment Tools.
- You ll be part of a dynamic team that values continuous learning, innovation, and a collaborative work environment.
- We are seeking a dynamic and enthusiastic Telemarketing Executive to join our growing team. You will play a key role in generating new leads and supporting the sales team through outbound calling, client follow-ups, and appointment setting.
- We welcome both full-time and part-time applicants, and are looking for someone who can start immediately.
- Make outbound calls to potential clients to introduce OPTIMA s services and generate new leads
- Schedule meetings or demo appointments for the sales team
- Maintain accurate records of customer interactions using our CRM system
- Conduct follow-up calls and nurture client relationships
- Collaborate with the marketing team for campaign follow-ups
- Provide feedback and insights on customer needs and market trends.
- Bachelor s degree in any field (Business, Communication, or Marketing is a plus).
- 1-2 years of experience in telemarketing, telesales, or customer service.
- Experience in a consulting or B2B environment is an advantage.
- Excellent communication skills in Thai (English proficiency is a plus).
- Confident phone manner and persuasive communication style.
- Familiarity with CRM tools (e.g., PipeDrive or similar platforms).
- Strong attention to detail and organizational skills.
- Self-motivated with a target-oriented mindset.
- Friendly, professional, and proactive attitude.
- Competitive base salary with performance-based incentives.
- Flexible working options (Full-time or Part-time).
- Immediate start opportunity.
- Structured training and onboarding.
- Opportunities to grow within the Sales & Digital Solutions team.
- Fun, energetic, and supportive work culture.
- Career development in a consulting and training environment.
Job type:
Full-time
Salary:
negotiable
- Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).
- Review Journals, Reconciliations, Reports and Analysis. Provide Executive Summary and highlights key issues to the client s senior stakeholders.
- Provide accounting support in the following areas, but not limited to, GL, AP, AR, Inventory, Fixed Assets, journal entry, reporting & analysis, reconciliation, cash ma ...
- Act as an escalation point for all Record-to-Report related issues raised by the client. Analyze complex financial records and reports. Ensure fast resolution of these issues.
- Communication with the client to ensure that the proper department complies with the latest changes in the procedures.
- Develops good client relationships and good relations with the colleagues.
- Lead client meetings to discuss performance and address issues as required.
- Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client.
- Prepares forecasts / budget for the Team.
- Prepare regular / daily reports.
- Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
- Manage and develop highly engaged team - hiring, training, coaching, task planning & workload distribution.
- Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period.
- Facilitate the operational Change Request (CR) process.
- Educational Qualifications.
- CPA required;.
- Graduate of Accounting or Finance-related courses.
- Others.
- Strong analysis skill and accounting knowledge.
- BPO experience an advantage but not required.
- Proficient in MS Office (particularly Excel and Powerpoint), Oracle or any accounting-related ERPs.
- Strong verbal and oral communication & client-facing skills.
- Minimum 10 years experience in the finance and accounting field; preferably with experience in record-to-report processes/FP&A;.
- At least 6 years of Finance and Accounting managerial experience is required.
- Positive approach in supporting customer & company needs.
- With managerial or supervisory experience, must be able to lead a team of supervisors/team leads.
- Goal-oriented individual with strong time and task management.
- Organized and methodical person with logical approach in addressing issues and strong analytical skills.
- Ability to solve urgent matters and work under pressure.
- Ability to impose a proactive spirit in the team.
- Flexibility, especially in the period of month/quarter/year-end closing.
Experience:
5 years required
Skills:
Business Statistics / Analysis, Industrial Engineering, Analytical Thinking, Own Transportation and Driving Licence, Leadership Skill, English, Thai
Job type:
Full-time
Salary:
฿70,000 - ฿80,000, commission paid with salary
- Collaborate with the executive team to develop and execute business strategies that align with company objectives.
- Drive growth initiatives, operational innovations, and competitive positioning in the laundromat industry.
- Establish key performance indicators (KPIs) and track performance to ensure business sustainability and profitability.
- Develop and implement new business models and expansion strategies to enhance franchise and company-owned operations.
- Operations Management.
- Oversee the end-to-end operations of both DODO and COCO stores, ensuring seamless execution of daily activities.
- Develop and standardize processes for store management, service quality, and customer experience.
- Optimize supply chain, logistics, and maintenance operations for efficiency and cost-effectiveness.
- Implement automation and technology-driven solutions to streamline operations.
- Ensure compliance with all regulatory and safety standards.
- Financial Oversight.
- Work closely with the CFO to manage P&L, budgeting, and financial planning.
- Optimize operational costs while maximizing revenue and profitability.
- Implement performance-based financial models for franchisees and internal teams.
- Analyze financial reports and operational metrics to drive decision-making.
- Leadership and Team Development.
- Build and lead a high-performing operations team, fostering a culture of excellence and accountability.
- Provide mentorship and guidance to franchise partners and in-house store managers.
- Develop training programs to enhance staff capabilities and ensure consistency across all locations.
- Encourage a proactive and problem-solving mindset among team members.
- Innovation and Business Development.
- Identify and implement new initiatives to enhance business operations and customer satisfaction.
- Leverage technology to enhance customer engagement, payment systems, and service efficiency.
- Explore strategic partnerships and collaborations to drive growth and market expansion.
- Bachelor s degree in Engineering (Industrial Engineering preferred) or a related field.
- Graduated from top-tier universities such as Chulalongkorn University, KMUTT, Chiang Mai University, or equivalent.
- 5-10 years of experience in operational management, preferably in industries related to service operations, engineering-based business models, or retail operations. Cross-industry experience is preferred.
- GPA of no less than 3.00.
- Direct experience managing a team of at least 10 direct reports, with a strong ability to prioritize tasks, make minute-to-minute decisions, and manage general operations effectively.
- Proven track record of driving operational efficiencies, business growth, and team leadership.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to adapt and thrive in a dynamic, fast-growing business.
- Excellent communication, negotiation, and stakeholder management skills.
- Master s degree in Business Administration, Branding and Marketing, Engineering Management, or a related field.
- Experience working across multiple industries, particularly in FMCG, manpower management industries, food & beverage, or retail industry.
- Familiarity with technology-driven solutions and digital transformation in operations.
- Salary range: THB 70k - 80k per month.
- Officer-level performance-based KPI incentives.
- Bonus structure: Corporate Performance Bonus, Individual Performance Bonus, and Growth Bonus.
- Browny s Employee Benefits include birthday leave, recreational bonus, free wash & dry service, group health insurance, bereavement support, allowances, and more.
- This role offers an exciting opportunity to lead and innovate within a rapidly growing laundromat business. If you are a strategic thinker, results-driven leader, and passionate about operational excellence, we encourage you to apply.
Skills:
Product Development, Purchasing, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Lead the design, implementation, and refinement of advanced, multi-channel sales strategies targeting B2B, B2C, and B2G segments, ensuring alignment with long-term organizational goals.
- Drive aggressive revenue growth by setting and achieving ambitious sales targets, leveraging data analytics to continuously optimize approach and performance.
- Oversee the integration of sales strategies with broader business objectives, ensuring alignment with product development, marketing, and customer success teams.
- Strategic Relationship Management.
- Manage and cultivate high-value, multi-tiered relationships with key clients, ensuring long-term business retention and driving sustained revenue growth across various verticals.
- Develop customized engagement strategies, utilizing deep insights into client needs and market positioning to influence purchasing decisions and strategic directions.
- Lead negotiation and contract management efforts for major clients, ensuring mutually beneficial terms while balancing business objectives with client satisfaction.
- Market & Competitive Analysis.
- Direct the execution of complex market research initiatives, using advanced analytical tools to monitor market trends, industry shifts, and competitor activity.
- Synthesize competitive intelligence and market data into actionable insights that influence strategic business development decisions and product offerings.
- Develop and deliver detailed reports to senior leadership, advising on strategic direction and market positioning adjustments based on findings.
- Sales Collateral Development.
- Spearhead the creation of high-level sales collateral, including executive presentations, strategic proposals, and customized solutions that articulate the value proposition of Bitkub Academy s offerings.
- Ensure all sales materials are data-driven, addressing complex client pain points and showcasing ROI through advanced modeling and case studies.
- Collaborate with cross-functional teams to ensure alignment of messaging, design, and sales content across all platforms, maintaining consistency and relevance.
- Institutional Partnerships.
- Lead the identification and pursuit of strategic partnerships with top-tier educational institutions and organizations, with a focus on joint ventures, co-branded initiatives, and long-term collaborations.
- Oversee the negotiation and structuring of partnership agreements, ensuring alignment of both parties' strategic goals, and delivering significant value to both Bitkub Academy and its institutional partners.
- Manage ongoing partnership performance, identifying opportunities for expansion, optimization, and additional revenue streams.
- Bachelor s degree or higher in Business Administration, Marketing, or a related field.
- 3+ years of experience in Business Development, Strategic Partnerships, preferably in tech, education, or digital solutions industries.
- Strong strategic thinking and problem-solving skills with a proven ability to meet revenue targets.
- Ability to lead cross-functional teams and collaborate across departments to drive business outcomes.
- Proficient in market research and competitive analysis to inform strategic decisions.
- Strong presentation and sales proposal development skills.
- Fluent in English proficiency.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- Important: Candidate Privacy Policy.
- สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
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Skills:
Product Owner, Market Research, Research
Job type:
Full-time
Salary:
negotiable
- Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
- Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
- Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
- Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
- Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
- Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
- Drive user experience improvements and product enhancements to ensure clients satisfaction.
- Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
- At least 3-5 years of experiences in Product Owner.
- Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
- Have ability to analyze and manage sales operations to achieve the company's goals.
- Good at communication, presentation and public speaking skills.
Skills:
Business Development, Financial Analysis, Finance
Job type:
Full-time
Salary:
negotiable
- Opportunity Evaluation: Assess new business opportunities across various industries, with an emphasis mainly on the F&B sector.
- Integration Leadership: Lead post-merger integration efforts by aligning business processes, teams, and operations with the overall corporate strategy.
- Due Diligence & Synergy Analysis: Support due diligence initiatives and conduct synergy analyses to evaluate the feasibility and potential benefits of acquisitions.
- Roadmap & KPI Development: Design integration roadmaps, establish KPIs, and implement robust reporting structures to ensure smooth transitions.
- Strategy Development: Develop and execute strategies to tap into new revenue streams and enhance net profit.
- Project Coordination: Lead and coordinate multiple strategic projects from ideation through execution, ensuring alignment with corporate growth objectives.
- Financial Analysis: Perform financial analysis, forecasting, and ROI assessments to gauge the impact of new business initiatives.
- Cross-Functional Collaboration: Collaborate with finance, operations, marketing, legal, and supply chain teams to integrate strategies and drive growth.
- Market Insights: Monitor market trends, competitor strategies, and customer behavior to continuously refine and optimize business initiatives.
- Project Management Office (PMO).
- Project Oversight: Manage multiple projects across business units, ensuring timely and within-budget delivery.
- Tool Utilization: Utilize project management tools to track progress and drive efficiency.
- Stakeholder Coordination: Serve as the central point of contact among internal teams, external partners, and senior leadership to align on project goals.
- Reporting & Communication: Prepare detailed progress reports, dashboards, and presentations for executive leadership.
- Risk Management: Identify potential risks and implement mitigation strategies to support the successful execution of strategic initiatives.
- Education & Experience.
- Education: Bachelor s degree in Business Administration, Finance, Economics, Management, or a related field; an MBA is a plus.
- 2-5 years in management consulting, business development, post-merger integration, project management, or new business development strategy.
- Direct experience in the F&B, Retail industry or being a part of a project set up team is highly desirable.
- Familiarity with PMO functions, financial modeling, and strategic planning is advantageous.
- Skills & Competencies.
- Project Management: Proven experience with PMO methodologies and project management tools.
- Analytical & Financial Acumen: Strong analytical skills with proficiency in financial modeling, P&L analysis, and data interpretation.
- Strategic Expertise: Deep understanding of business strategy development and execution aimed at driving revenue growth and profitability.
- Technical Proficiency: Advanced skills in Excel and PowerPoint; experience with BI tools (e.g., Power BI) is a plus.
- Communication: Excellent communication and stakeholder management skills.
- Multitasking: Ability to manage multiple projects simultaneously while meeting deadlines.
- Entrepreneurial Spirit: Prior experience in establishing and operating new business initiatives is highly valued.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
- Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
- MUST have good command of spoken and written ENGLISH language and be a Native Thai.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
- Minimum typing speed of 35 words per minute.
- English proficiency test such as TOEIC score 700 and above.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Finance, Compliance, Legal, English
Job type:
Full-time
Salary:
negotiable
- Identify Process and CX Improvements: Review existing Standard Operating Procedures (SOPs) and customer journeys to spot inefficiencies and customer pain points. Develop data-driven solutions to enhance customer outcomes and internal operations.
- Manage projects: Take ownership of end-to-end projects or multiple business processes within CEG (global coverage) by collaborating closely with Customer Support Operations and other Project Management teams.
- Act as a Subject Matter Expert: Become an SME in internal procedure handling, provid ...
- Evaluate Feedback and Data: Analyze internal and external feedback to identify trends and opportunities for improvement. Be comfortable with numbers with ability to size impact of solutions and defining analysis structure.
- Align stakeholders: Ensure CEG readiness and align stakeholders to support Agoda's customer experience transformation by collaborating with various functions within Agoda (Product, Supply, Finance, Compliance, Legal, etc.).
- Identify and Solve Problems: Use data and collaboration to identify problems and opportunities, proposing project ideas and solutions to improve critical operational metrics.
- Drive continuous improvement: Oversee project progress, coordinate different workstreams + BAU processes, identify risks, troubleshoot issues, and propose mitigation plans. Evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Enhance Team Culture: Contribute positively to a culture of continuous improvement, teamwork, and enabling others' success.
- Proficient in rational decision making based on data, facts, and logical reasoning.
- Excellent organization capabilities, including the ability to initiate tasks independently and see them through to completion.
- Excellent attention to detail, ability to independently review and map current state and future state processes in detail. Pro-actively identify solutions that are aligned with stakeholders backed up by relevant data points.
- Proficient in analyzing business challenges, considering trade-offs between different metrics/priorities, and communicating actionable recommendations to business leaders, adapting message to different stakeholders.
- A growth mindset and positive attitude: pro-active, hands-on, switched-on, detail-oriented, strong sense of ownership, data driven, experimentation oriented.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- What we offer.
- Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
- Exciting, high impact career opportunity with a major global OTA including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
- Dynamic and multinational Tech environment with colleagues of diverse educational and professional background.
- Continuous learning and development opportunities through corporate learning programs.
- Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Microsoft Office, Excel, SQL, English
Job type:
Full-time
Salary:
negotiable
- Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
- Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
- Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
- Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Experience in project management, strategy, operations, management consulting, and/or investment banking.
- Proven track record in managing complex projects with multiple stakeholders.
- Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
- Excellent organization capabilities, and able to operate independently.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Be a team player with a collaborative mindset.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Sales, Negotiation, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Define the acquisition strategy for specific OEM sourcing.
- Lead the cross functional acquisition team.
- Lead acquisition specific pre-selling activities aligned with customer team, Global Customer Team Leader /Regional Customer Team Leader and Customer Chief Engineer (Technical Manager) in particular.
- Select, define & apply acquisition tools (battle plan e.g. job stopper, war gaming, specific acquisition man-mapping), aligned with Global Customer Team Leader /Regional Customer Team Leader.
- Identify acquisition specific customer trends and requirements, market activities and competitor information in collaboration with | Executive Sales Original Equipment.
- Initiate Sales Price analysis for respective product/component.
- Lead sales process from initial contact until nomination letter.
- Define, align and implement pricing strategies.
- Check quotation specific terms and conditions (e.g. customizing sales business frames).
- Manage acquisition negotiations and closure within released "bottom line" (product price, application costs, tooling, logistics, samples etc.).
- Prepare and release customer quotation letter, compliant with Sales Business Frames standards.
- Assure involvement and prepare proper project handover with Customer Project Manager and Commercial Manager, incl. necessary documentation.
- Prepare lessons learned after each acquisition, incl. won/lost analysis.
- Enter generic customer requirements into Customer Requirement Specification Tool and ensure completion of requirements evaluation.
- Ensure and provide best practice exchange with other accounts.
- Commercial part: Responsible for the commercial aspects of a product/component within the cross functional customer team.
- Define acquisition & pricing strategy for specific.
- Lead the cross functional acquisition team.
- Lead acquisition specific pre-selling activities alight with customer team.
- Check quotation specific term and conditions. (e.g customizing sales business frames).
- Manage acquisition negotiations and closure withing released bottom line (product price, application costs, tooling, logistics, samples etc.).
- Prepare and release customer quotation letter, complaint with Bosch standard.
- Assure involvement and prepare proper project handover with Customer Project Manager and Commercial Manager, incl, documentation.
- Prepare lessons learned after each acquisition, incl. won/lost analysis.
- Identify acquisition specific customer trends and requirement, market activities and competitor information.
- Customer price checking for 4-eye-principle (into Global Price Master: Pricing Workflow): Responsible in ramp-up/series phase.
- Qualifications Bachelor, Major in engineering area, prefer in Automotive related major;.
- CHINESE working culture experience within Sales related function.
- Excellence in Speaking, Writing and Reading CHINESE and English Language.
- Good knowledge of automotive industry.
- Good sales basic skill, incl. communication, negotiation, presentation, marketing, etc;.
- Good sense of customer orientation and services to others;.
- Be willing of traveling frequent and working under high pressure;.
- Oversea study&work experience is plus;.
- Familiar with target customer process& man-mapping is plus;.
- Global sales experience is a plus;.
- Familiar with automotive products development process like APQP and PPAP and quality standards like QS9000, TS16949.
- At least 5 - year experience in Sales Price and Marketing, thereof 3 years sales experience in automotive industry.
- At least 3 - year work experience in international company.
- Negotiation and Communication skill, Presentation skill.
- Be familiar with Microsoft office: PPT, EXCEL, OUTLOOK.
- Additional Information5 working days, housing allowance, health & life insurance, uniform, provident fund and home loan with Government Housing Bank.
Skills:
Sales, Hadoop, ETL, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in software sales or account management.
- Experience promoting analytics, data warehousing, or data management software.
- Ability to communicate fluently in English and Thai fluently in order to communicate for APAC customers.
- Preferred qualifications:Experience with business intelligence front-end, data analytics middleware, or back-end data warehouse technologies.
- Experience working with sales engineers and customer technical leads to build business cases for transformation and accompanying plans for implementation.
- Understanding of data analytics technology stack (e.g., Hadoop/Spark, Columnar data warehouses, data streaming, ETL and data governance, predictive analytics, data science framework, etc.).
- Understanding of Google Cloud Data and Analytics offerings (e.g., BigQuery, Looker, Dataproc, Pub/Sub, etc.).
- Ability to engage and influence executive stakeholders as a business advisor and thought leader in data and analytics.
- Excellent business acumen and problem-solving skills.
- As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what's right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.
- In this role, you will build an understanding of our customers businesses and bring expertise to executive-level relationships to help them deliver their strategies. You will leverage expertise promoting data analytics and work with account teams, customer engineering, and partners to ensure customer outcomes.
- Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- ResponsibilitiesCalibrate business against the objectives and key results, forecast and report the state of the business for the assigned territory.
- Build and maintain executive relationships with customers as the data analytics subject matter expert, influencing long-term strategic direction.
- Develop and execute strategic account plans, including a broader enterprise plan across key industries. Focus on building accounts.
- Assist customers in identifying use cases suitable for Google Cloud Data and Analytics solutions, articulating key solution differentiation and measurable business impacts.
- Work with Google account and technical teams to develop and drive pipelines, and provide expertise. Develop Go-To-Market (GTM) efforts with Google Cloud Platform partners.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
Experience:
6 years required
Skills:
Sales, Problem Solving, Market Research, English
Job type:
Full-time
Salary:
negotiable
- Strong sales leadership including prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.
- Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
- Strong affiliation to Sales Personas & develops sales strategies to suit.
- Excellent problem solving skills, solution oriented and good analytical skill.
- Very good client-facing and communication/presentation skills.
- Good knowledge on market research.
- Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
- Excellent at consultative selling.
- Ability to speak at external forums.
- Strong Collaboration and Networking skills.
- Earning Client Trust/Building Relationships.
- Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
- Confidence & credibility to talk to a wide range of decision influencers.
- Demonstrate the highest commitment to sales force penetration and retention.
- Demonstrable knowledge of the T&D industry, understanding how business needs are changing and how NIQ solutions can help solve client business issues.
- Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
- Full understanding of NIQ portfolio and interconnectedness of different solutions.
- Understanding Client Needs.
- Has a deep understanding of customer business and can reframe and challenge the way customers view their businesses.
- Has a deep understanding in market research and how NIQ solutions support our clients business growth.
- Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
- Planning and Forecasting.
- Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
- Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
- Sound understanding of profitability and EBITDA and how this relates to all proposals and sales. Knows how Nielsen s IQ and competitor offer.
- Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of NIQ products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
- Team Management and Collaboration.
- Relentless curiosity to learn from & share with peers from APAC markets and beyond.
- Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
- Qualifications 6-8 years of experience in market research agency. Relevant experience in Automotive Industry and Consumer Behavior Insights.
- Bachelor's Degree.
- Good knowledge of NIQ products, services and data preferred.
- Digital knowledge, Salesforce.
- Excellent business English (+ local language), both verbal and written.
- Proven sales acumen.
- Excellent problem solving skills, solution oriented and good analytical skill.
- Very good client-facing and communication/presentation skills.
- Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
- Strong Collaboration and Networking skills.
- Ability to communicate in local language is preferred.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
3 years required
Skills:
Negotiation, Meet Deadlines, English
Job type:
Full-time
Salary:
negotiable
- Ensures successful client acquisition by converting digital hotel leads into customers through finalizing accommodation distribution agreements, contributing to increased business growth and market presence.
- Facilitate seamless client onboarding by coordinating technical and commercial integration, ensuring a smooth transition and high levels of customer satisfaction.
- Improves customer retention rates by providing exceptional support during the onboarding phase and in the sales initial period, fostering strong, long terms relationshi ...
- Supports company Acquisiton targets by collaborating closely with Account Developper and frontline sourcing team, ensuring aligneement and effective execution of ready to sale plans, reducing time to market for new strategic acquisiton.
- Requirements More than 3 years of experience, ideally in the Hospitality and Travel sector Sales executive, Reservation manager, Revenue manager, Product manager.
- Negotiation skills to finalize simple agreements with new clients.
- Understand sales funnels and conversion techniques: persistence in maintaining communication with leads to convert them into active clients.
- Expert in identifying and prioritizing high-potential leads and account onboarding.
- Excellent verbal and written communication abilities in English, other languages are a plus.
- Capacity to convey technical and commercial information clearly and persuasively.
- Self-motivated with the initiate to achieve goals and meet deadlines.
- Ability to anticipate potential issues and take preventive measure.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills:
Oracle, SAP, ERP, English
Job type:
Full-time
Salary:
negotiable
- Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams.
- Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
- Development of a technical sales strategy.
- Configuring and effectively demonstrating our solutions in a way that closely reflects each customer s business (tailored demonstrations).
- Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition.
- Working well in a matrix organization, including AE field sales, SE service executives and implementation partners.
- Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.).
- The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
- Deep functional understanding of call centre/contact centre operations and processes.
- Curiosity and energy - ability to understand the customer s true pain points and apply our.
- Ability to work as part of a team to tackle technical problems in multifaceted environments.
- Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution.
- Ability to travel (up to 50% depending on location and assigned teams).
- Knowledge of related applications, relational database and web technology.
- Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions).
- English and Thai language business fluency.
- Skills Desired.
- Previous experience as a Sales Engineer/Architect for a CRM company or similar technology.
- Understanding of the Service Cloud product suite and platform would be advantageous.
- Basic programming experience in HTML and other web based technologies is an advantage.
- Workflow / BPM / integration experience.
- Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow.
- Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE).
- Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA).
- Back-office / ERP system understanding - order management, accounts receivable /payables, collections, contracts (service), installed base.
- Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL.
- Experience with relational databases including Oracle and/or Microsoft SQL Server.
- AI and Generative AI experience.
- LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Assurance, Legal, Accounting, Laos, English
Job type:
Full-time
Salary:
negotiable
- Identify new Chinese clients and services for PwC Thailand through multiple channels and within diverse industries (commercial banks, industrial zones etc.).
- Coordinate with PwC Mainland China, Hong Kong and Taiwan to develop business and service opportunities for Thailand inbound and outbound investments.
- Liaise with professional staff across lines of services at PwC Thailand (Assurance, Tax & Legal, Deals and WMS) and introduce new service opportunities.
- Arrange and run Chinese client meetings to introduce PwC Thailand s services and products, and explore new business opportunities.
- Be the coordinator of specific projects or engagements: work alongside professional staff and communicate with Chinese-speaking clients.
- Support the Mekong Region s China Business Desk members in Laos and Cambodia in identifying and following up on new opportunities.
- China Business Desk operations.
- Provide assistance to the China Business Desk leader on Chinese business strategies and follow up on activities in business plans.
- Manage the Mekong Region s China Business Desk members, including assigning tasks and providing overall guidance.
- Hold China Business Desk monthly meetings - prepare and lead discussions, invite speakers from different teams, circulate minutes etc.
- Arrange, manage and run seminars (online or in-person) for Chinese investors.
- Liaise with different lines of services to introduce Chinese clients to Thailand s investment environment, Thai tax and legal requirements and current accounting regulations.
- Post articles in Chinese on PwC s WeChat account, such as tax and legal insights, activity and M&A market information and updates to accounting rules.
- Translate publications, newsletters and think pieces into Chinese.
- Manage ad hoc China Business Desk tasks.
- Skills and qualifications.
- Bachelor s degree in Finance, Business Administration or Law.
- Experience in business development, auditing, consulting or working within a law firm would be an advantage.
- Excellent verbal and written communication skills in Chinese and English.Good at stakeholder management and negotiations.
- Excellent presentation skills.
- Preferred qualifications.
- Hold a CFA/CPA certification (or equivalent), or a lawyer s licence.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Partnering, Business Presentations, Business Requirements Analysis, Client Management, Client Prospecting, Coaching and Feedback, Communication, Compensation Strategy, Contract Negotiation, Creativity, CRM Software, Customer Acquisition, Digital Business Development, Distribution Channel Performance, Embracing Change, Emotional Regulation, Empathy, Executive Negotiation {+ 35 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
Experience:
3 years required
Skills:
Salesforce, Oracle, Software Development, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
- Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
- Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
- Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
- Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
- Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
- Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
- Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
- 3-5+ years of experience working with the Mulesoft Anypoint Platform.
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
- Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
- Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
- SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
- Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
- Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
- Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
- Ability to analyze technical concepts and translate them into business terms, and vice versa.
- Knowledge of software development processes and design methodologies.
- Experience leading cross-functional teams to resolve customer needs or projects.
- Fluency in English at a business professional level is required.
- Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
- Mulesoft Certified Developer.
- Salesforce Certified Administrator.
- Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
- IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
- Knowledge of Salesforce products and features, capabilities, best use, and deployment.
- Experience working with Enterprise-level customers..
- In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Experience:
6 years required
Skills:
Procurement, Contracts, Business Development
Job type:
Full-time
Salary:
negotiable
- Accountable for global/regional strategic/high-value commodity management: price/value, negotiations, terms.
- Develops/implements procurement strategies (competition, tech, supplier analysis/selection, pricing).
- Primary supplier interface: relationship management, contracts, performance, business development, awards.
- Sources goods/services for supply continuity at lowest cost.
- Leads Commodity Council negotiations and Customer Material Commitment (pricing, BOM analysis).
- Provides site cost analysis reports to senior management.
- Supports team development, recruitment screening, training, mentoring. Leads high-impact commodity negotiations, strategy/planning, supplier communication.
- Manages global negotiation process (forecasting, pricing accuracy).
- Oversees data flow for market pricing, analytical tools, and Commodity Management systems. Conducts strategic analysis (pricing, market, suppliers, customers, contracts).
- May manage critical shortages, site representation, related system changes.
- Drives process improvement, IT tool development, defines/implements business processes.
- Performs complex bid activity.
- Frequent overnight travel may be required.
- Knowledge/Skills/Competencies.
- Extensive knowledge of the marketplace conditions for a broad range of strategic commodities including industry pricing, technology and supply/demand trends.
- Working knowledge of Celestica s global supply chain including strategic policies and objectives.
- Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.
- Strong communication, negotiation and presentation skills.
- Strong knowledge of negotiation practices / methodology for commodities.
- Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
- Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
- Typical Experience.
- 6-8 years of experience in commodity management, procurement, or supply chain management, with increasing responsibility..
- Demonstrated experience in managing strategic and/or high-value commodities..
- Proven track record of developing and implementing procurement strategies, including supplier analysis, development, and selection..
- Significant experience in supplier relationship management, contract negotiation, and performance reviews..
- Experience leading complex negotiations and interacting with senior executives of multi-national companies is highly preferred..
- Experience with cost analysis, performance reporting, and data analysis related to commodity management..
- Typical Education.
- Bachelor s degree in related field, or consideration of an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
6 years required
Skills:
Public Relations
Job type:
Full-time
Salary:
negotiable
- Applies expertise to develop Industry Sales Kits and identify industry partners, leveraging market trends and cross-industry insights to address customer challenges.
- Combines business and industry knowledge with global best practices to forecast and recommend account strategies.
- Orchestrates teams to gather data, evaluate risks, and adapt solutions, ensuring customers explore innovative approaches to grow and address business challenges effectively.
- Differentiated Value Proposition Collaborates with senior executives to showcase how Microsoft solutions meet future business needs, driving growth and competitive advantage.
- Acts as a Technology Mentor, building relationships with C-level leaders and aligning Microsoft capabilities with customer needs.
- Leads business transformations using digital technologies to deliver outcomes, challenge thinking with innovative ideas, and involve resources for customer success.
- Captures wins as references and represents the business in significant public relations events.
- Technology Sales: Demand Generation and Orchestration Drives Account Strategy Envisioning (ASE) with teams, customers, and partners to deliver outcomes via Industry Sales Kits and Solution Plays.
- Creates and manages new opportunities, ensuring consumption pipeline velocity and unblocking issues.
- Coaches peers on opportunity initiation and sets best practices.
- Leads customers into AI and Industrial Metaverse by aligning Microsoft s capabilities with tailored business needs, developing strategies, and orchestrating execution through technical teams and partners.
- Develops demand plans, drives MCEM lifecycle, and leads opportunity creation using industry best practices and various channels.
- Engages stakeholders with pitches and ensures customer requirements are met by collaborating with core engineering teams.
- Technology Strategy Formulation Develops multi-horizon roadmaps for strategic accounts, aligning customer objectives with Industry Sales Kits and Solution Plays to drive Microsoft cloud adoption.
- Challenges and refines strategies with stakeholders, introducing innovative capabilities.
- Leads analysis of customer needs and blockers, collaborates with global executives on strategy, and drives end-to-end solutions.
- Guides technology adoption by defining long-term visions, resolving blockers, and steering digital transformation to achieve business outcomes.
- Trusted Advisor Uses broad knowledge of Microsoft's products to address customer needs.
- Coordinates with industry experts and partners to build strong industry knowledge and bridge process gaps.
- Promotes customer business perspectives and provides sponsorship.
- Creates security thought leadership with customer executives using Microsoft Security and Zero Trust narratives.
- Engages stakeholders to position security as a business enabler.
- Establishes Microsoft's security credentials and improves customer security posture.
- Provides account thought leadership, shares best practices, and leads extended teams.
- Provides technical guidance and creates feedback loops with Product and Engineering teams.
- Acts as the voice of the customer and internal advocate by providing insights and feedback.
- Articulates business opportunities for Microsoft based on product gaps.
- Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
- Additional or preferred qualifications 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
- 6+ years experience in relevant customer industry.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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