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Experience:

3 years required

Skills:

Salesforce, Oracle, Software Development, English, Vietnamese

Job type:

Full-time

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

7 years required

Skills:

Accounting, CPD License, English

Job type:

Full-time

• Lead the preparation of annual budgets and rolling forecasts in line with company strategy. Perform variance analysis and provide strategic insights for corrective actions.
• Manage daily cash operations and develop cash flow forecasts to ensure financial liquidity and control financing costs.
• Supervise and ensure accurate and timely preparation of monthly, quarterly, and annual consolidated financial statements in compliance with Thai Financial Reporting Sta ...
• Oversee the accounting transformation process from NPAEs to PAEs in preparation for IPO, including revision of critical accounting policies.
• Plan and execute corporate tax strategies for both BOI and non-BOI business units.
• Prepare and review corporate tax returns (PND.50/PND.51) with supporting schedules.
• Supervise receivables and payables management, ensuring proper documentation and approval for disbursements.
• Review financial data before period-end closings and prepare monthly performance reports and financial analysis.
• Ensure accurate tracking and reporting of company assets in line with TFRS and Revenue Department regulations.
• Coordinate with external auditors, internal teams, and government authorities regarding audits and regulatory compliance.
• Oversee the preparation and submission of annual tax reports and all other related tax filings.
• 2) Tax Management.
• Oversee corporate income tax filings (PND.50, PND.51) and BOI-related tax matters.
• Liaise with the Revenue Department, BOI officers, external tax advisors, and auditors.
• Ensure accurate and compliant financial reporting for submission to the Department of Business Development (DBD).
• 3) Team Coordination and Supervision.
• Provide daily support and oversight to accounting teams handling AP, AR, GL, and Treasury functions.
• Lead process improvement initiatives to streamline operations and enhance efficiency.
• Coach, mentor, and evaluate team performance, fostering a high-performance culture.
• 4) Month-End Closing and Reporting.
• Ensure timely closing of monthly, quarterly, and annual financial statements.
• Review and reconcile revenue and expenses to ensure accuracy of journal entries.
• Ensure compliance with accounting standards and updates in relevant financial regulations.
• Prepare and file monthly, semi-annual, and annual tax documents; monitor changes in regulations and report implications to management.
• Lead the preparation of the financial section of Form 56-1, consolidating key financial highlights, risk indicators, and MD&A narratives for SEC and SET submission.
• Bachelor s degree or higher in Accounting.
• CPA certification is a strong advantage.
• Must hold a valid CPD license.
• Minimum 7 years of relevant experience in accounting and finance, preferably in a mid to large-sized or IPO-bound organization.
• Strong knowledge of accounting systems, TFRS, and Thai tax regulations.
• Proven leadership, communication, and stakeholder management skills.
• Proficiency in Oracle Netsuite and Microsoft Office Suite.
• Experience with financial planning, BOI accounting, and internal controls.
• Positive attitude, high attention to detail, strong analytical and problem-solving skills.
• Ability to lead and motivate teams, work under pressure, and manage multiple priorities.
• Proficiency in using AI tools for finance analytics and decision-making processes.
• Proficiency in English, both written and spoken.
• Must possess a valid driver s license and have access to a personal vehicle for occasional travel between the head office and operational sites.
• Ability and willingness to work on-site at the factory (Rangsit, Khlong 11) at least once per week, or as required by the business.
• Strong time management and planning skills to manage both head office responsibilities and periodic factory operations effectively.
• Location: VSC Samyan Mitrtown.
• Working Schedule: Mon-Fri, 08:00-17:00.