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Experience:

3 years required

Skills:

Microsoft Office, Procurement, English, Thai

Job type:

Full-time

• Manage and coordinate air export shipments from cargo acceptance until final uplift.
• Ensure proper handling and movement of cargo within the air terminal in accordance with airline and operational requirements.
• Support daily outbound airfreight operations and ensure operational efficiency.
• Coordinate and resolve operational issues, including cargo irregularities and shipment handling matters.
• Perform ULD build-up planning for both lower deck and main deck cargo.
• Ensure effective cargo planning to maximize space utilization and loading efficiency.
• Monitor cargo allocation and ensure shipments are loaded according to airline requirements and operational priorities.
• Prepare, review, and verify operational and shipping documents to ensure compliance with export procedures and regulations.
• Maintain accurate shipment records and update shipment information in the internal operating system.
• Ensure all operational documentation is completed accurately and submitted within the required timeline.
• Assist in customs formalities and operational compliance matters.
• Handle and follow up on any shipment-related issues.
• Ensure compliance with company SOPs, airline requirements, safety standards, and customs regulations.
• Coordination & Stakeholder Management.
• Send shipment notification reports and updates to destination offices/teams in a timely manner.
• Build and maintain strong working relationships with airline operations teams, Ground Handling Agents (GHA), and terminal personnel.
• Coordinate closely with internal departments and external stakeholders to ensure smooth shipment movement and operational execution.
• Others.
• Perform any other duties and responsibilities assigned by the Manager.
• Bachelor's Degree in Logistics, Supply Chain, Transportation, or related field.
• 3 - 4 years of experience (5 years+ for Supervisor) in air freight, cargo terminal, airline cargo operations, or freight forwarding operations.
• Able to work in shifts, weekends, and public holidays when required.
• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airline and terminal operations processes.
• Strong coordination, communication, and problem-solving skills.
• Able to work in a fast-paced operational environment and handle urgent situations effectively.
• Proficient in Microsoft Office and operational systems.
• Good command of written and spoken English and Thai.

Skills:

Inventory / Warehouse Management

Job type:

Full-time

• Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
• At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
• A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
• Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
• The job requires limited job and business knowledge at the time of hiring.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Skills:

Inventory / Warehouse Management

Job type:

Full-time

• Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
• At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
• A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
• Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
• The job requires limited job and business knowledge at the time of hiring.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Experience:

6 years required

Skills:

Accounts Receivable, Quality Assurance, Accounts Payable, Data Analysis, Recruitment, Accounting, Automation, Power BI, Tableau, YouTube, Oracle, SAP, CPA

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• Are you an experienced finance transformation and continuous improvement professional who enjoys solving complex operational problems and delivering measurable results?.
• Agoda's Finance Operations Excellence team is looking for a Manager to lead finance and accounting process-improvement initiatives across our global operations. The role will focus on analyzing existing processes, identifying root causes, redesigning workflows, strengthening controls, and implementing sustainable improvements across areas such as.
• Accounts Payable (PTP), Accounts Receivable (OTC), General Ledger (RTR), payments, reconciliations, and financial close.
• You will own improvement initiatives from problem definition through implementation and stabilization. The ideal candidate combines strong finance-process knowledge with advanced Lean Six Sigma skills, structured problem-solving, data analysis, project ownership, and the ability to communicate recommendations clearly to finance and non-finance stakeholders.
• Finance and Accounting Process Improvement.
• Lead end-to-end improvement initiatives across AP, AR, GL, payments, reconciliations, and financial close.
• Conduct process mapping, value-stream mapping, Kaizens, and future-state design using Lean Six Sigma methodologies.
• Identify waste, bottlenecks, rework, process variation, and control gaps, and implement measurable improvements.
• Data Analysis and Reporting.
• Analyze finance and operational data to identify trends, exceptions, root causes, and improvement opportunities.
• Develop KPIs, dashboards, and reports to monitor process performance, quality, cycle times, and control effectiveness.
• Translate findings into clear recommendations and prioritized action plans.
• Project Ownership and Implementation.
• Own projects from problem definition and analysis through implementation, stabilization, and benefits tracking.
• Lead cross-functional teams across Finance, Technology, Operations, and business functions.
• Manage project plans, risks, dependencies, stakeholder alignment, testing, training, and rollout.
• Documentation and Knowledge Transfer.
• Create and maintain process maps, SOPs, work instructions, and control documentation.
• Use BPMN standards where relevant and support training and knowledge transfer to operational teams.
• Ensure improvements are embedded into standard processes and governance routines.
• Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.
• What You'll Need to Succeed.
• Technical & Functional Skills.
• Experience with BPMN-compliant process mapping, process reengineering, and Lean Six Sigma methodologies.
• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience with these processes as a user is a plus.
• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis using Fishbone/5 Whys, and generate actionable insights and improvement plans.
• Familiarity with finance systems (SAP, Oracle, etc.) and automation tools (Macros, RPA, Alteryx, UiPath, etc.) is highly desirable.
• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
• Behavioral Attributes.
• Breaks complex problems into clear hypotheses, analyses, decisions, and actions.
• Consistently looks for opportunities to reduce waste, variation, rework, and operational risk.
• Excellent communication, articulation and interpersonal skills.
• able to influence and collaborate with stakeholders at all levels.
• Maintains high standards for accounting accuracy, controls, documentation, and quality.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.
• Adaptable, resilient, and comfortable with ambiguity and change.
• Bachelor's or Master's degree in Finance, Accounting, Business, Engineering, Operations, or a related field.
• Lean Six Sigma Green Belt.
• certification or higher is mandatory.
• At least 6 years of relevant experience in finance transformation, finance operations excellence, continuous improvement, or finance and accounting process improvement.
• Strong practical experience applying Lean Six Sigma methodologies, including DMAIC, process mapping, value-stream mapping, Kaizen, and structured root-cause analysis.
• Experience in a tech or e-commerce environment is an advantage.
• Professional certifications (CA, PMP, CPA, etc.) are a plus.
• LI-NS2.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

M&A

Job type:

Full-time

• Frame and understand key client issues, processes and mandates, defining realistic expectations for the client, team, and PwC.
• Employ scientific method and be hypothesis-driven to solve business problems, with high-level prioritisation on core issues for the client and problem at hand.
• Direct and conduct quantitative and qualitative analyses of complex data, including market and competitor analysis (market size, drivers and dynamics), customer analysis and internal analysis (strategic, business model, financials).
• Learn, develop and apply methodologies to solve specific client issues.
• Plan, organise, setup, manage, facilitate, and track projects and workstreams.
• Build solid and collaborative relationships with team members, foster a productive environment, lead teams to generate a vision, leverage diverse views, mentoring and developing team members throughout the course of every engagement.
• Multi-task and balance time effectively, maintaining a rapid pace without sacrificing quality.
• Strong experience in management or strategy consulting, M&A advisory, investment banking or corporate development role.
• Experience with M&A preferred.
• University degree; Master's or MBA preferred (but not essential).
• Strong proven academic and/or career track record.
• Business, financial and commercial awareness with strong analytical and problem-solving skills.
• Willingness to travel and work on-site with our clients for an extended period (up to several months depending on the project).
• Comfortable building and managing productive, lasting relationships with clients and team members.
• Fluency in English and Thai languages (spoken and written).
• Where you'll grow.
• You'll grow through coaching, stretch opportunities, and mentoring that build the skills you want. We'll give you regular feedback to support continuous improvement, and our sensible planning will give you the space to deliver quality work. With clear career paths and opportunities for mobility and cross-functional exposure, you can shape your future with confidence.
• How we work together.
• We bring curiosity, integrity, and care to every engagement. We listen, include diverse perspectives, and support one another. Collaboration drives how we work creating practical, positive impact for our clients and communities, locally and globally.
• What we offer.
• Comprehensive benefits designed to support your wellbeing and life outside work.
• Hybrid working and flexibility aligned to client needs and team rhythms.
• Recognition programmes and performance reviews that celebrate your contributions and reward your impact.
• Opportunities to participate in Corporate Sustainability activities.
• Facilities and resources at our Bangkok City Tower office (near BTS Chong Nonsi).
• Grow here. Go further.
• To help us comply with PDPA rules, please don't include your religion or race on your CV.

Skills:

Risk Management

Job type:

Full-time

• Develop and implement the organizational resilience framework, governance, and Business Continuity Management (BCM) program.
• Establish emergency response, crisis management, recovery, and contingency plans.
• Conduct resilience risk assessments, coordinate emergency exercises, and drive continuous improvement through lessons learned and KPIs.
• Support crisis response and collaborate with internal and external stakeholders during major incidents.
• Safety, Health & Environment (SHE).
• Develop and maintain SHE policies, procedures, and management systems in compliance with ISO 45001.
• Monitor SHE performance, conduct audits, manage incident investigations, and implement preventive actions.
• Promote safety culture through training, communication, risk assessments, and stakeholder engagement.
• Ensure SHE requirements are integrated into operational activities and events.
• Develop and maintain document control processes covering creation, approval, revision, distribution, and retention.
• Ensure operational procedures, manuals, emergency plans, and technical documents are accurate, accessible, and compliant.
• Coordinate document reviews, manage revision control, support digital document management initiatives, and conduct periodic audits to ensure continuous improvement.
• Key Qualification.
• Bachelor's or Master's degree in any related field.
• 5-10 years experience in risk management, business continuity, crisis management, disaster recovery and managing multiple resiliency functions in any field of facility management.
• Strong understanding in real estate business with ability to apply this knowledge in crisis scenarios.
• Professional certifications in Certified Business Continuity Professional (CBCP), Certified in Risk and Information Systems Control (CRISC) will be advantage.

Skills:

Market Research

Job type:

Full-time

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects.
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties' performances. Identify and execute cost optimization opportunities while safeguarding product and service quality.
• Champion the adoption of innovation technologies and systems to optimize performance ...
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance.
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement.
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties.
• Build and maintain a portfolio of vendor and consultant partnerships for the region.
• Provide strategic guidance to regional GM and F&B leaders.
• Ensure all F&B manuals, policies and systems are current and relevant.
• Travel to properties to provide operational support when necessary.
• Key Qualification.
• Bachelor's degree in hospitality or business management, or other related fields preferred.
• Minimum of 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations.
• Strong commercial acumen with the ability to analyse financial performance and deliver results.
• Demonstrated expertise in concept innovation, outlet repositioning, and new project launches.
• Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights.
• Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery.

Skills:

Risk Management

Job type:

Full-time

• Own and drive governance initiatives for the Thailand market from scoping through rollout, with project delivery as the primary focus.
• Translate Thailand business priorities into tangible on-the-ground governance projects for example, launching Thailand-specific categories governance framework or other market-specific initiatives that complement the work of central and regional teams.
• Lead end-to-end project management across planning, milestone tracking, risk management, rollout readiness, and post-launch follow-up, while coordinating closely with X ...
• Execute product compliance and risk governance processes in Thailand, ensuring implementation remains aligned with regulatory requirements and platform policies, and identifying opportunities to improve automation, scalability, and operational effectiveness.
• Translate complex governance policies and regulatory requirements into clear, accessible language for internal stakeholders.
• Serve as the primary GNE point of contact for Thailand; navigate competing priorities and pushback, propose workable alternatives, and drive alignment.
• Build structured feedback loops between Ops teams and regional GNE, Product, and partner teams so that frontline insights, implementation pain points, and market-specific needs are surfaced and acted on in a timely manner.
• Drive governance adoption through clear change communication, training, and enablement, helping teams understand not only what is changing, but why it matters and how to execute effectively.
• Communicate governance changes and their business impact clearly across functions, and influence decisions across stakeholders without direct authority.
• Monitor key governance metrics for the Thailand market using existing datasets and reporting tools; translate data findings into concrete, prioritised action plans.
• Design and implement data-driven policies and operational workflows in collaboration with XFN team such as RD, Product, Moderation, Service and Operations teams; Develop feedback loops to continuously measure the effectiveness of governance interventions.
• Relevant experience in risk governance, compliance operations, data analytics, or program management in e-Commerce or tech.
• Strong analytical skills: demonstrated ability to surface insights from large, complex datasets and turn them into governance actions.
• Ability to communicate and simplify complex policies to diverse, non-technical audiences.
• Proven cross-functional project management and stakeholder alignment experience.
• High integrity and strong ethical standards; comfortable raising concerns and holding a principled position.
• Preferred Qualification(s).
• Background in Computer Science or Data Science is a plus; proficiency in leveraging AI tools (e.g. for data analysis, workflow automation, or content review) to enhance productivity and decision-making is highly valued.
• Experience in marketplace governance, seller/creator operations, or Trust & Safety.
• Familiarity with GNE workflows, risk detection systems, or compliance frameworks.
• Entrepreneurial mindset; comfortable with ambiguity in a fast-moving environment.
• Experience building or optimising operational workflows at scale.

Skills:

Compliance, Legal, Procurement

Job type:

Full-time

• Support sales team in preparing quotations and proposals.
• Ensure pricing, discounts, and commercial terms comply with company policy.
• Validate quotations against cost and margin requirements before release.
• Manage approval workflow for special pricing or exceptions.
• Track quotation-to-order conversion and maintain quotation records.
• Order Management.
• Validate customer purchase orders against approved quotations, contracts, and terms.
• Confirm compliance with internal policies, tax, and legal requirements.
• Coordinate with supply chain/logistics for order fulfillment and delivery.
• Monitor order backlog and ensure accuracy of system entries.
• Inventory Monitoring.
• Monitor stock levels to ensure timely order fulfillment.
• Coordinate with warehouse and procurement for replenishment.
• Track inventory turnover, slow-moving, and obsolete stock.
• Ensure reconciliation between system records and physical stock.
• Provide inventory insights to support sales forecasting.
• Delivery & Fulfillment.
• Coordinate product/service delivery with logistics and project teams.
• Track delivery timelines and resolve issues proactively.
• Ensure customer acceptance and documentation are obtained.
• Billing & Invoicing.
• Prepare and issue invoices based on delivery or contractual milestones.
• Ensure billing accuracy regarding pricing, VAT, withholding, and currency.
• Work with finance for timely posting and dispatch of invoices.
• Revenue Assurance.
• Ensure revenue recognition aligns with accounting standards (IFRS/GAAP).
• Track deferred vs. recognized revenue.
• Minimize leakage by reconciling quotations, orders, deliveries, and invoices.
• Accounts Receivable & Collection Support.
• Monitor outstanding payments and aging reports.
• Support finance/credit control teams in customer follow-ups.
• Resolve disputes related to invoicing or contract terms.
• Governance & Compliance.
• Review and approve commercial terms in contracts and customer agreements.
• Implement internal controls to mitigate revenue leakage and credit risk.
• Ensure adherence to corporate governance, regulatory, and audit standards.
• Reporting & Analytics.
• Provide dashboards and reports on quotations, orders, billing, collections, and inventory.
• Track KPIs: quotation-to-order conversion, order backlog, billing cycle time, DSO (Days Sales Outstanding), inventory turnover.
• Deliver business insights for strategic planning and decision-making.
• Recommend process improvements and automation (ERP/CRM tools).
• Bachelor s degree in Business Administration, Finance, Supply Chain, or related field.
• 5-8 years experience in commercial operations, order-to-cash, or sales operations.
• Strong knowledge of quotation, order management, billing, and inventory processes.
• Proficiency in ERP/CRM systems (SAP, Oracle, Salesforce, or Microsoft Dynamics).
• Understanding of accounting standards (IFRS/GAAP) and revenue recognition principles.
• Strong analytical, problem-solving, and negotiation skills.
• Excellent communication and cross-functional collaboration abilities.
• Experience driving process efficiency and digital transformation.
• Key Skills.
• Quotation & contract management.
• Order-to-Cash process management.
• Inventory control and optimization.
• Billing accuracy & revenue assurance.
• Data analysis and reporting (Excel, Power BI, or similar).
• ERP/CRM system proficiency.
• Governance, compliance, and risk management.
• Stakeholder engagement and leadership.

Skills:

Contracts, Social media, Project Management, English

Job type:

Full-time

• Build and manage a portfolio of MCN/talent agency partners across key verticals (entertainment, beauty, lifestyle, food, gaming, etc.).
• Serve as the main TikTok point of contact for partners and top creators; run regular business reviews and partnership events.
• Lead MCN/agency/partner onboarding including contracts, operational setup, product training, and playbook rollout; direct onboarding for top-name creators.
• Mobilize partners and creators for platform campaigns seasonal events aligned with Thai cultural moments.
• Educate partners on monetization products and help them build monetization capabilities.
• Track partner performance metrics (onboarding, creator supply, content output) and prepare regular reports.
• Gather product and creator experience feedback from partners and escalate internally to Product and Operations teams.
• Scout new MCN/agency partners to fill ecosystem gaps and expand creator supply in underrepresented verticals.
• Bachelor's degree in Business, Marketing, Communications, Media, or related field.
• More than 2 years experience in partnerships/BD, creator/talent management, MCN operations, or influencer marketing in digital/social media.
• Thai speaker with business-level English (written and spoken) required for cross-regional collaboration, plus strong communication and interpersonal skills in both languages.
• Strong understanding of the creator ecosystem (MCNs, talent agencies, creators, monetization models, platform dynamics) is a must.
• Strong data analytics skills, comfortable working with data tools, dashboards, and spreadsheets to derive insights and drive decisions.
• Good understanding of the Thai social media landscape, pop culture, and internet trends; User of or familiar with the TikTok platform.
• Highly organized with strong project management skills; able to manage multiple partners and projects in parallel in a fast-paced environment.
• Existing network of MCNs, talent agencies, and creators in Thailand.
• Platform, MCN, or talent agency experience (partner/MCN-side experience is a strong advantage).
• Familiarity with creator monetization products (LIVE, e-commerce, affiliate, ad revenue share).

Job type:

Full-time

• สำเร็จการศึกษาระดับปริญญาตรีหรือสูงกว่า ในสาขาบริหารธุรกิจ เศรษฐศาสตร์ วิศวกรรมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 10+ ปี ด้านการปฏิบัติการ การตลาด หรือการพัฒนาธุรกิจ (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
• ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 12 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี): จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในอุตสาหกรรมน้ำมันและพลังงาน ค้าปลีก หรือยานยนต์.
• มีความเชี่ยวชาญในการออกแบบ วางระบบ และควบคุมการดำเนินงาน.
• มีแนวคิดและการทำงานที่ขับเคลื่อนด้วยข้อมูล รวมถึงทักษะการวิเคราะห์ข้อมูลที่ดี.
• มีความสามารถในการบริหารงานหลายด้านพร้อมกัน และมีทักษะความเป็นผู้นำในการบริหารทีม.
• มีความสามารถในการคิดอย่างเป็นระบบแบบหลากมิติ และสามารถเชื่อมโยงระหว่างการปฏิบัติการกับกลยุทธ์ทางธุรกิจได้อย่างมีประสิทธิภาพ.
• ต้องมีสิทธิ์ในการทำงานอย่างถูกต้องตามกฎหมายในประเทศไทย.
• สามารถเดินทางไปทำงานต่างจังหวัดได้.
• สามารถ Relocate ภูมิภาคที่ดูแลในอนาคตได้.

Skills:

Risk Management

Job type:

Full-time

• You are responsible for the company s partner operations strategy ensuring smooth landing of various initiatives including WFM, QA, Training, and other change injections;.
• You will manage complex vendor and internal stakeholder relationships;.
• You will establish governance and processes related to the continued health of assigned sites and lines of businesses;.
• You will devise operating models with strong governance, risk management with Partner/vendor engagement;.
• You will deliver on operational improvements to existing processes and drive scalability and simplification;.
• You develop metrics, milestones, structured programs, and procedures to ensure successful day-to-day execution.
• You will lead a team of Partner Ops specialists to drive operational excellence on a day to day basis;.
• You will exhibit strong people management skills and demonstrated success when leading multiple direct reports in a global environment;.
• You will use your excellent communication skills to interact with leadership within various cross-functional teams;.
• Ability to travel 50%-70% is required for this role.
• Minimum Qualification(s)- You come with a minimum of 5+ years of experience managing outsourced partner relationships along with people management experience;- You have Operations Management, Program Management, Large-scale transformation project experience;- You have experience in the end-to-end sourcing and contracting process;Preferred Qualification(s)- You come with strategic thinking skill sets and the ability to understand and analyze complex and ambiguous sources of information.

Experience:

3 years required

Skills:

Recruitment, Thai

Job type:

Full-time

• Perform Know Your Customer (KYC)/Customer Due Diligence (CDD) process which involves responsibilities like performing customer identification and verification, conducting risk assessments, monitoring transactions for suspicious activity, maintaining accurate client records, collaborating with internal teams to ensure compliance, staying updated on regulations, and supporting audits.
• Analyze Client data, documentation and negative news in order to determine Client Risk Profile as established under the Bank Procedures.
• Communication with officers and other employees involved in the maintenance of internal control standards.
• Name Screening on Customers and related parties against Bank databased / the global database in order to identify whether such entities/individuals are true hit any adverse news.
• Perform Source of Wealth (SOW) analyst on high risk clients to investigates a client's overall financial history and activities (collecting bank statements, tax returns, and business records) to determine and verify the legitimate origin of their total assets and net worth, such as from employment, business profits, or inheritance, in order to help the Bank prevent money laundering and terrorist financing.
• The role requires strong attention to detail, analytical skills, and the ability to communicate effectively to ensure compliance with anti-money laundering (AML) and other regulatory standards.
• Minimum three years of relevant working experience.
• Able to deal with pressure & high volume of requests.
• Preferable for knowledge of various types of Business entities - limited, private and public companies, holding companies, hedge funds, asset managers, Foundations, etc.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional Requirements.
• Develop, Engage, Execute, Strategise.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

Experience:

8 years required

Skills:

Business Development, Product Development, Project Management, Procurement, Branding, English

Job type:

Full-time

• The.
• Head of Operations.
• oversees the development and smooth running of our DMC business. The role requires expertise in DMC SOPs, strong team leadership and training skills, and experience in travel trade business development. The role predominantly supports the growth of our DMC business, with the aim of becoming the market leader.
• Build and lead a strong operations team, initially focused on product development and customer service.
• Ability to reach and exceed KPIs (as a team and individually).
• Lead by example, and train your team to duplicate your success.
• CRM Management and target setting.
• Oversee product development, vendor procurement and contracting.
• Oversee our DMC tech systems.
• Help to manager DMC branding and PR.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Attend trade conferences and expos when required.
• Build strong relationships with all partners and company departments.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional experience within a DMC or Travel Company.
• Leadership experience.
• Project management experience.
• CRM experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.

Skills:

Industry trends, Leadership Skill, eCommerce, Teamwork, English

Job type:

Full-time

Responsibilities Strategic Leadership - Develop and lead the overall User Operations strategy, aligning O2O and DTC initiatives with broader company goals. - Translate customer and market insights into operational strategies that drive growth, efficiency, and retention. 2. Department Oversight - Supervise and mentor the O2O Manager and DTC Manager, ensuring operational targets, KPIs, and quality standards are met. - Foster synergy between the O2O and DTC functions to deliver a unified and consistent customer experience. 3. Customer Experience Optimization - Champion customer-centri ...

Experience:

3 years required

Skills:

Risk Management, English, Thai

Job type:

Full-time

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Experience:

3 years required

Skills:

Meet Deadlines, Recruitment, Teamwork, Payroll, English

Job type:

Full-time

Job Title: HR Operations (Store HRBP) and Office Operations Location: Thailand Job Overview The HR Operations (Store HRBP) and Office Operations role is responsible for managing both HR and administrative functions for store and office operations in Thailand. This includes overseeing the HRIS system, managing end-to-end HR processes, and supporting the needs of store employees, while ensuring alignment with the company's HR policies and procedures. This role requires a proactive, agile, and hands-on HR professional who thrives in a fast-paced, dynamic environment. The ideal candida ...

Experience:

8 years required

Skills:

Accounts Receivable, Accounts Payable, Risk Management, Data Analysis, Recruitment, Accounting, Automation, YouTube, SQL, CPA, CFA, Laos

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we're also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda's business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.
• Manage day-to-day activities of the company's finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture.
• What you'll need to succeed.
• Ideally a Masters in a Business field or CPA/ CFA or related certification. But we are open to Bachelor's degree holders with a great execution track record.
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience.
• Strong problem-solving skills with the ability to think outside the box.
• Flexible and able to adapt to a fast-paced environment with a growth mindset.
• Strong ability to prioritize and manage expectations.
• Strong ability to communicate articulately and efficiently with stakeholders and your own team.
• Excellent leadership and team management skills.
• Solid ability to prepare and carry out presentations to large and senior audiences.
• Experience in driving and implement process improvement.
• Familiar with financial & accounting management and internal controls.
• It's great if you have.
• Experience in online payment processes.
• Knowledge of SQL and data analysis tools.
• A relocation package including visa-sponsorship to help you and your family get here comfortably.
• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit.
• Employee resource groups for every culture and background.
• Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
• Professional growth and learning budget, including several in-person development programs for each stage of your career.
• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
• India.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Financial Reporting, Project Management, Problem Solving, Negotiation, Accounting

Job type:

Full-time

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• The Operations Engineering Manager is responsible for leading and managing the work of designing, developing, deploying and optimizing processes for manufacturing to achieve quality cost and delivery goals for Celestica and its customers products.
• Detailed Description.
• Responsible for understanding the customers technical roadmap and identifying and managing all new customer-specific process development projects.
• Manage technical aspects for all new customer-specific process development projects.
• Develop the scope of all technical work, coordinate the team, direct work assignments and assist with problem resolution for the full customer product life cycle support for all manufacturing technical issues related to the customers product(s) from product conception to product obsolescence.
• Evaluate potential manufacturing impact for each design concept.
• Responsible for the best practice standard development, participate in Industry organizations for developing the standards and provide training and application support globally.
• Set yearly plans and goals for their department and give direction on expected performance and provide regular performance evaluations and ongoing feedback. Accountable for all department objectives and achieving agreed targets for key performance indicators.
• Knowledge/Skills/Competencies.
• Project Management - Ability to manage/lead complex, multiple line engineering projects that may also involve other functions. Demonstrate solid understanding of the technical, financial and people aspects of the project. Able to create a project/change management plan and ensure that the project is delivered within the assigned time and budget. Ability to recognize project barriers and develop mitigation plans.
• Leadership - Demonstrate "People & Team Leadership Behaviors" as per Celestica Leadership Imperatives.
• Financial Acumen / Business Planning - Ability to create financial plans for your projects, align them internally with your line of management and other functions and externally if needed. Create project plans, profitability calculations, risk and sensitivity analysis, able to recognize barriers and mitigate profitability risks. Fully knowledgeable about internal and external financial reporting, accounting and tax requirements relevant to your area of expertise.
• The following competencies may also be required: Coaching/Mentoring; Communication/Negotiation/Presentation; Creative Problem Solving; Customer Interaction/Stakeholder Management; Quality & Lean; Working Effectively with Others; D/PFMEA; 8D/Corrective Action; Equipment Safety; Design of Experiments (DOE).
• Typical Experience.
• Min, 10 years of related experience;Experience in similar job roles.
• Understanding of SMT process.
• Typical Education.
• Bachelor degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.