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Experience:

3 years required

Skills:

Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English

Job type:

Full-time

• Respond to customer inquiries via phone, email, or other communication channels.
• Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
• Collaborate with internal teams to address customer needs.
• Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
• Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
• Resolve customer complaints and escalate complex issues when necessary.
• Maintain and update customer records in the system.
• Follow up on customer requests and ensure timely resolution.
• Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
• Meet service quality, productivity, and customer satisfaction targets.
• Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
• Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
• Meet service quality, productivity, and customer satisfaction targets.
• Other duties assigned by supervisor.
• Education: Bachelor's Degree in any field.
• Experience: 3 years in Customer Service.
• Age: Open.
• Gender: Open.
• Others: SAP / Proficiency in Microsoft Office.
• Good in English proficiency.
• Interpersonal / Communication skills.
• Ability to manage change.
• Systematic & Analytical Thinking.
• Problem Solving & Decision Making.
• Customer Orientation.
• Previous customer service experience is an advantage.
• Brenntag TA Team.

Job type:

Full-time

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

Experience:

2 years required

Skills:

Microsoft Office, SAP, ERP, English

Job type:

Full-time

• We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
• Process and manage customer orders using SAP or similar ERP systems.
• Coordinate order fulfillment from order entry through delivery.
• Follow up with manufacturing plants on production and committed shipment schedules.
• Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
• Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
• Process order amendments and communicate updates to relevant stakeholders.
• Prepare order status, delivery, and shipment reports.
• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
• Experience using SAP or similar ERP systems.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication, coordination, and problem-solving skills.
• Good command of English.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

Experience:

1 year required

Skills:

Accounting, Thai

Job type:

Full-time

• Receive job assignments from Sales, customers, or internal departments requiring import services (both air and sea freight).
• Create Job Orders in the Logman system to initiate the import process.
• Coordinate among Sales, customers, shipping lines/airlines, and the Shipping team to prepare import documentation for both sea and air shipments.
• Review and verify the accuracy of import documents such as BL, AWB, Invoice, Packing List, and other related forms in coordination with customers, Shipping, and overseas agents.
• Contact shipping lines or co-loaders to process document entry when using Logman's freight services.
• Arrange transportation for DDU/DDP/DAP shipments based on the POD provided by the trucking service provider.
• Send draft import entries to overseas agents (for DDP terms) and issue Debit Notes for cost recovery.
• Prepare disbursement documents for D/O collection in coordination with the Accounting team and assign a messenger to collect the D/O within the customer's required timeframe.
• Issue invoices for initial D/O charges.
• Prepare Debit Notes / Credit Notes and submit Proof of Delivery (POD) to overseas agents upon job completion.
• Only candidates who meet the specified qualifications will be considered.
• 5-day work week + Flexible working style.
• Birthday leave.
• 10 Days Annual Leave.
• 4 Days Bereavement Leave.
• 5 Days Wedding Leave (Inclusive for all genders).
• 15 Days Ordination Leave.
• Performance Bonus, Monthly Commission.
• Housing Loan Support (GHB program).
• Medical Coverage (OPD, IPD).
• Annual Health Check-up.
• Company Gym (Fitness Room).
• Virgin Active Wellness 10% Discount.
• Fitness First Wellness 5% Discount.
• Free tea and coffee (fuel your day!).
• Company outings and parties.
• Company Sport Day.
• Training & Development opportunities.
• 17-18 Thai public holidays/year.
• Movie Time For Employee.
• Dental Benefit (Sodent) for you and your family (First Day).
• A fun, fast-moving, and friendly workplace!.
• Interested? Lets talk!.
• Send your updated resume to [email protected].
• Join us and be part of something exciting.
• We cant wait to meet you!.
• Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.

Skills:

English, Thai

Job type:

Full-time

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Handles Customer service tasks on a daily basis.
• Take full end-to-end responsibility on the account and execute all the activities related to the LNS service including Carrier Booking, Trucking, Customs House Brokerage (CHB).
• Coordinate and manage with internal and external stakeholders to achieve required delivery to customers with professional pro-active manner.
• Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors. Engage in constructive problem resolution.
• Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
• Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI's).
• Monitor and help improve the end customer KPIs resulting in customer delight.
• Accurate and timely reporting requested.
• Performance reviews with customer.
• Complete job costing, revenue and costs for the activities coordinated under control of Operation team.
• Manage carrier booking based on allocation and customer production plan.
• Perform and ensure the accuracy of SI, VGM and DG net submission as well as the BL and other documents related.
• Ensure to provide the documents to customer/destination in a timely manner.
• Collaborate with cross-functional to prepare the CHB document such as Export/Import declaration, FTA form, license, etc.
• Be a consultative for customer.
• Manage the truck booking based on customer product availability.
• Collaborate with cross-functional or external vendor to manage truck availability.
• Perform and ensure the accuracy reporting.
• Collaborate with cross-functional to process billing to customer as well as recognize the cost and revenue to system in a timely manner.
• Cross-sell & upsell Logistics and Services products to customers.
• Positive Attitude with customer centric mindset and sense of urgency.
• Good command of spoken and written in Thai and English.
• Minimum 2 to 3 years' experience as Customer Service / Customer Experience or similar role(s) in logistics industry with customs knowledge.
• Highly result oriented & attention to detail, ready to take challenges/collaborate with cross functional teams and able to work under pressure and meet tight deadlines.
• Ability to converse with people of all levels and is well organized, efficient, and effective.
• Familiar with MS Office products including MS Word, Excel, and PowerPoint.
• Good communication & interpersonal skill and should be able to build good working relationship.
• Capacity to handle change, stay open to different ideas and support for positive change.
• Understand work in an agile manner, High analytical / problem-solving skills.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Experience:

3 years required

Skills:

Production planning, Microsoft Office, Accounting, SAP, English

Job type:

Full-time

• Handle overseas sales support and customer service for international clients.
• Coordinate with customers, the Sales team, and Production Planning to process sales orders and arrange delivery schedules.
• Prepare and manage export documents, ensuring accuracy and compliance with export regulations.
• Coordinate with freight forwarders, shipping lines, customs brokers, and other logistics partners to ensure timely shipment.
• Monitor shipment status and provide updates to customers throughout the export process.
• Compare freight rates and logistics service providers to support efficient and cost-effective transportation.
• Prepare monthly billing documents and coordinate with the Accounting Department regarding invoicing and payment.
• Work closely with internal departments to ensure customer requirements are met and deliveries are completed on schedule.
• Perform other duties as assigned by the supervisor.
• Comply with the Company's policies, quality management systems, environmental, food safety, and occupational health & safety standards.
• Bachelor's degree in Business Administration, Economics, Liberal Arts, or a related field.
• At least 3 years of experience in overseas sales coordination or international sales support.
• Good knowledge of import and export procedures, including import/export documentation.
• Good command of English in listening, speaking, reading, and writing.
• Experience using SAP is preferred.
• Strong communication, coordination, and interpersonal skills.
• Proficient in Microsoft Office applications.

Job type:

Full-time

• กำหนดกระบวนการเก็บข้อมูลงานปฏิบัติการและรวบรวมเป็นงานเชิงสถิติ สำหรับการทำฐานข้อมูล ร้านค้าโชคชัย.
• ติดตาม/ประเมิน/วัดผลงานเชิงคุณภาพจากงานปฏิบัติการให้เป็นไปตามมาตรฐานที่บริษัทกำหนด.
• พิจารณาการตรวจคุณภาพร้านโชคชัย และกำหนดทิศทาง/รูปแบบใหม่ๆ เพื่อปรับปรุงคุณภาพการพัฒนาร้านค้าให้ได้เปรียบเชิงการแข่งขัน รวมถึง การทำให้ร้านโชคชัยเป็นที่รับรู้ของตลาดค้าปลีกว่า เป็นร้านปลีกคุณภาพของไทยเบฟ.
• การนำเสนอ/ปรับปรุงกระบวนการโดยนำข้อมูลสถิติมากำหนดรูปแบบงานที่จะต้องปรับปรุง เพื่อประสิทธิผลในการพัฒนาร้านปลีกเป็นร้านโชคชัย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องในการพัฒนาและดำเนินงานตามกลยุทธ์ของบริษัทฯ.
• อื่นๆ ตามมอบหมาย ซึ่งจะมีขอบเขตการทำงานใน Store BD.
• ปริญญาตรีด้านบริหารธุรกิจ การตลาด สถิติ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้านการวิเคราะห์ข้อมูลเพื่อพัฒนาธุรกิจ อย่างน้อย 1 ปีขึ้นไป.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจค้าปลีก / FMCG.
• มีความรู้พื้นฐานด้านบริหารธุรกิจ หรือ ธุรกิจค้าปลีก.
• มีทักษะทางด้านการใช้ MS Office ได้ดี โดยเฉพาะ MS Excel.
• มีทักษะด้านการวิเคราะห์ ทักษะการนำเสนอ และการสื่อสารประสานงานที่ดี.
• มีความเข้าใจและให้ความสำคัญกับการใช้ข้อมูล.
• มีทักษะในการวิเคราะห์เชิงเหตุผล.
• มีความละเอียดรอบคอบ ช่างสังเกต.
• สามารถทำงานภายใต้สภาวะกดดันได้ดี.

Experience:

1 year required

Skills:

Microsoft Office, Service-Minded, English

Job type:

Full-time

• Available to start on 31 August 2026 under a 4-month contract, from 31 August 2026 to 31 December 2026.
• Upon completion of the contract, there is an opportunity to be converted to a permanent employee based on performance and position availability.
• Handle customer inquiries through inbound calls, Line Official Account (Line OA) chat, and email support.
• Provide initial support and user guidance for the company's applications, GPS vehicle tracking systems, dash cameras, and other related products and services.
• Coordinate with relevant teams, such as IT and Technical Support, to resolve customer issues, monitor case progress through completion, and communicate updates and resolutions to customers.
• Record and maintain accurate case information, including updates and actions taken, in the system.
• Prepare and maintain case summary reports, including ticket volume, case status, resolution progress, and case closure results.
• Vocational Certificate in any related fields or higher education certificate.
• Minimum 1 year of experience in Customer Service/Call Center/Customer Care/Help desk.
• Fair Command of English (Read and Write E-mail).
• Passion and Service mind.
• Familiar with Microsoft Office applications.
• Hands-on and a positive attitude.
• Team player, with a high level of energy and able to work independently.
• Able work under pressure, coordination skill, multi-tasking, service-minded.
• Work Arrangement.
• Office-based.
• Working days: Monday to Friday.
• Working hours: 8:30 AM - 5:30 PM.
• Work Location.
• 66 Tower (BTS Udomsuk).
• หมายเหตุ.
• สามารถเริ่มงาน 31 ส.ค. 2569 ได้ (สัญญาจ้าง 7 เดือน เริ่มทำงาน 31 ส.ค. 2569 จนถึง 31 ธันวาคม 2569).
• หลังสิ้นสุดสัญญามีโอกาสปรับเป็นพนักงานประจำหากทำผลงานดีและมีตำแหน่งงานว่าง.
• ดูแลและให้บริการลูกค้าผ่านการรับสายโทรศัพท์ (Inbound Call), ตอบแชท Line OA, และ ตอบ Email ลูกค้า.
• ให้คำแนะนำและแก้ไขปัญหาเบื้องต้นเกี่ยวกับการใช้งาน Application, ระบบ GPS ติดตามรถ, กล้องรอบคันรถ, และอุปกรณ์อื่น ๆ ของบริษัท.
• ประสานงานกับทีมที่เกี่ยวข้อง (เช่น IT หรือ ฝ่ายช่างเทคนิค) เพื่อแก้ไขปัญหาให้ลูกค้า และติดตามสถานะเคสที่ประสานงานจนดำเนินการเสร็จสิ้น จากนั้นแจ้งผลให้ลูกค้าทราบ.
• บันทึกข้อมูลเคส และอัปเดตผลการดำเนินงานลงระบบ.
• จัดทำรายงานสรุปเคส เช่น จำนวน Ticket, สถานะเคส, และผลการปิดเคส.
• วุฒิการศึกษาขั้นต่ำ ปวช. สาขาใดก็ได้.
• มีประสบการณ์ด้าน Customer Service/ Call Center/ Customer Care อย่างน้อย 1-2 ปี.
• ทักษะภาษาอังกฤษอยู่ในระดับเบื้องต้น (ใช้เฉพาะการอ่านเมนูระบบของบริษัทและเขียนอีเมล).
• มีใจรักในงานด้านบริการ (Service Mind).
• มีความรู้ด้านการใช้โปรแกรมต่างๆ ขั้นพื้นฐาน เช่น Microsoft Word/ Excel/ Google Map.
• รูปแบบการทำงาน.
• ทำงานประจำที่ออฟฟิศ.
• วันทำงาน: วันจันทร์ ถึง วันศุกร์.
• เวลาทำงาน: 08:30 น. - 17:30 น.
• สถานที่ทำงาน.
• อาคาร 66 ทาวเวอร์ (ติด BTS อุดมสุข).

Experience:

1 year required

Skills:

Service-Minded, English

Job type:

Full-time

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรี หากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ
• Incentive รายเดือน
• ปรับเงินเดือนประจำปี
• โบนัสประจำปี
• OT
• ฝึกอบรม.

Skills:

Accounting, English

Job type:

Full-time

• Bachelor s degree of Business Administration business, Financial, Economics, Accounting.
• Experience in Banking industry at least 1 years.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120..

Experience:

15 years required

Skills:

Electrical Engineering, Business Development

Job type:

Full-time

• Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
• Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
• Identify and develop new markets for after-sales and service business.
• Support Marketing in launching new equipment by ensuring technical readiness and service capability.
• Customer Support & Operational Excellence.
• Ensure customer calls are responded to and resolved within agreed SLAs.
• Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
• Ensure proper warranty administration and claims management while keeping warranty costs under control.
• Team & Vendor Management.
• Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
• Maintain strong relationships with service providers and ensure decent ROI to support retention.
• Regularly review TCS and Sales team performance to resolve operational issues.
• Process & Performance Management.
• Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
• Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
• Maintain operational costs within agreed budgets.
• Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
• Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
• 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
• Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
• Proven experience in service business development, team management, and third-party/vendor management.
• Strong customer orientation, problem-solving, and interpersonal skills.
• Experience in service selling and revenue generation is an advantage.
• Team player with strong leadership ability, patience, and a focus on operational excellence.
• Competitive salary and bonuses.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Provident fund.
• Hybrid work arrangement.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Experience:

5 years required

Skills:

Analytical Thinking, Project Management, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

3 years required

Skills:

Business Development, Procurement, Recruitment, Power point, English

Job type:

Full-time

• Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.
• In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from ra ...
• We are looking for an experienced Customer Service Executive (Bangkok, Thailand based) with a background in freight forwarding to support our export operations. The successful candidate will be responsible for shipment coordination, customer communication, documentation management, and ensuring service excellence across all stages of the logistics process.
• Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
• Follow up on orders and keep customers informed about cargo movement.
• Handle all relevant export documents.
• Create job files and issue reconciliation sheets.
• Take responsibility for problem-solving, following up on requests and addressing customer issues.
• Ensure the quality and accuracy of work to meet company standards and objectives.
• Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
• Perform additional duties as assigned by the Manager.
• Diploma or bachelor's degree or higher in any fields.
• 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export knowledge is advantage.
• Preferably with working experience and knowledge in Multinational logistics.
• Pleasant personality, Service-orient minded and Self-motivated.
• Proficient in MS-office (Excel, Word, and Power Point).
• Good command both speaking & writing in English.
• An immediately start is a plus.
• If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
• Please click "Apply Now" to submit your application.
• All personal information submitted by job applicants will used for recruitment purposes and we reserve the right to consider the applications for other positions in our Group.
• Apex Logistics International (Thailand) Co., Ltd.
• Singha Complex, Unit 1405-1406., Floor 14., 1788 New Phetchaburi Road., Bang Kapi sub-district., Huai Khwang district., Bangkok., 10310.

Job type:

Full-time

Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Deliver engaging training and coaching sessions.
• Content Development.
• Create and improve training materials, SOPs, and assessments.
• Operational Knowledge.
• Understand and explain systems, processes, and products effectively.
• Stakeholder Management.
• Collaborate well across teams and drive alignment.
• Talent Assessment.
• Assess candidate potential, learning agility, and role fit.
• AI & Innovation.
• Leverage AI tools to enhance learning and operational efficiency.
• Bachelor's degree in any field.
• 4+ years of experience in Training, Learning & Development, Operations Training, or related fields.
• Experience delivering instructor-led training in operational environments.
• Strong presentation, facilitation, and coaching skills.
• Experience creating training materials and learning programs.
• Comfortable working onsite and conducting face-to-face training sessions daily.
• Strong analytical and problem-solving skills.
• Familiarity with AI tools such as ChatGPT, Gemini, Copilot, or similar platforms is a strong advantage.
• Experience in customer service, SaaS, POS, or merchant-related operations is preferred.

Job type:

Full-time

• ดูแล ตรวจสอบยอดเงินจากการขายของเอเย่นต์เข้าบัญชีให้ครบถ้วนถูกต้องตามนโยบายการขาย.
• ทำรายงานสรุปยอดขายเอเย่นต์ พร้อมเอกสารประกอบ.
• สรุปรวมใบสำคัญรับ จากการขายเอเย่นต์.
• เรียกรายงาน สเตทเม้นท์ ของทุกธนาคารให้กับทางศูนย์บัญชีระหว่างวัน และ ทุกสิ้นวัน.
• ระหว่างวันตรวจสอบเงินเข้าบัญชีของเอเย่นต์ที่ซื้อสินค้า เพื่อประสานงานกับเจ้าหน้าที่สนับสนุนขายเอเย่นต์เพื่อเปิดเอกสารส่งสินค้าให้กับเอเย่นต์.
• ประสานงานติดต่อธนาคารเอเย่นต์และภายในองค์กร.
• ปริญญาตรี สาขาการเงินหรือสาขาที่เกี่ยวข้อง.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจของบริษัท มีความเข้าใจในระบบขั้นตอนการทำงาน การวางแผน การวิเคราะห์.
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS Office.
• มีทักษะด้านการสื่อสาร.
• มีความรับผิดชอบ มีมนุษยสัมธ์ที่ดี มีความระเอียดรอบคอบ.
• มีความอดทน สามารถทำงานภายใต้ความกดดันได้ดี.
• มีปฎิภาณไหวพริบ แก้ไขสถานการณ์เฉพาะหน้าได้ดี.

Experience:

5 years required

Skills:

Risk Management, Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Microsoft Office, ERP, English

Job type:

Full-time

• We are seeking a proactive and customer-focused Customer Service Specialist to join a leading international manufacturing organization. This role serves as the key contact point for customers, ensuring excellent service delivery, effective order management, and seamless coordination with internal and external stakeholders. The ideal candidate will have experience supporting overseas customers and managing international order processes.
• Manage customer orders from order receipt through delivery, ensuring accuracy, timel ...
• Handle customer inquiries, quotations, and complaints via email and phone, providing prompt resolutions and maintaining high customer satisfaction.
• Coordinate closely with Supply Chain, Logistics, Sales, and other internal teams to monitor deliveries, resolve issues, and ensure product availability.
• Prepare and review shipping and export documentation, supporting international transactions and overseas customer requirements.
• Monitor order status and proactively communicate any delays, changes, or supply issues to customers.
• Generate customer service reports, analyze service performance, and contribute to process improvement initiatives.
• Build strong relationships with customers and act as a trusted partner to support their ongoing business needs.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, International Business, or related fields.
• Minimum 2 years of experience in Customer Service, Order Management, Sales Support, or Supply Chain Coordination.
• Experience working with overseas clients, international customers, or export-related operations is highly preferred.
• Knowledge of logistics, shipping documentation, and international trade processes would be an advantage.
• Strong communication and problem-solving skills with a customer-oriented mindset.
• Ability to coordinate effectively with cross-functional teams in a fast-paced environment.
• Good command of English, both written and spoken.
• Proficiency in Microsoft Office and ERP systems is preferred.

Experience:

2 years required

Skills:

SAP, English

Job type:

Full-time

• Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication.
• Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module).
• Monitor order status and proactively identify and resolve issues related to order discrepancies.
• Coordinate closely with Sales, Logistics, Warehouse, Finance teams, and other relevant stakeholders to ensure accurate and timely order fulfillment.
• Proactively identify potential issues, develop alternative solutions, and propose recommendations to the Customer Service Manager to minimize business risks and operational impact.
• Support team capability and performance by providing guidance and knowledge sharing, while preparing and maintaining knowledge-based documentation, process guidelines, FAQs, and operational reports for future reference and audit purposes.
• Ensure team practices and daily operations comply with company policies, procedures, and established guidelines.
• Perform other duties as assigned by the line manager.
• Bachelor's degree in any field.
• Good command of English, both written and spoken.
• 2-3 years of experience in Customer Service, Order Management, or Sales Support.
• Experience with SAP is an advantage.
• Strong communication and problem-solving skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• _This is a fantastic opportunity to build your career with a company who are experiencing rapid growth._.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Experience:

5 years required

Skills:

Microsoft Office, Problem Solving, Data Analysis, Recruitment, Power BI, English

Job type:

Full-time

• PFM without portfolio.
• Step in as the acting PFM during planned or unplanned absences of site leads to ensure zero disruption in service delivery.
• Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods, ensuring adherence to safety, compliance, and performance standards.
• Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly.
• Monitor Work Order management within the Corrigo system to ensure proactive planning and vendor coordination. Verify correct task assignment and drive timely completion or escalation of issues prior to due dates to maintain service level agreements.
• Conduct comprehensive operational diagnostics to assess on-ground realities, including team structure, task allocation, communication dynamics, workplace culture, and vendor/contract management. Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans.
• 25%.
• Drive and lead operational excellence.
• Develop, document, and enforce Standard Operating Procedures for critical operational activities, ensuring consistency across all sites.
• Identify opportunities for process optimization and tool enhancement. Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency.
• Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions.
• Lead and own the Operational Excellence components of the annual Account Development Plan to implement transformative changes and drive continuous service enhancement.
• Support RFMs and Site Teams in monitoring operational expenditures. Identify cost-saving opportunities through process optimization, vendor consolidation, or energy efficiency initiatives, ensuring operational activities align with the account's financial goals.
• Establish and maintain a centralized Knowledge Management repository for SOPs, training materials, and best practice case studies. Ensure this resource is easily accessible and regularly updated to serve as a single source of truth for the operations team.
• Serve as a liaison between PFMs, regional leadership, and clients by understanding their unique pain points and concerns. Translate this feedback into actionable solutions that promote cross-functional collaboration and resolve operational bottlenecks.
• 25%.
• Operational Trainings.
• Design and deliver targeted training programs based on gaps identified during operational reviews. Focus on technical skills, soft skills, contract and vendor management and effective communication.
• Provide ongoing coaching to site teams and emerging leaders. Foster a culture of continuous learning and accountability.
• Revamp and manage the onboarding process for new hires alongside line managers, ensuring rapid integration into the team and immediate understanding of operational standards and cultural expectations.
• Maintain a skills matrix for the operations team. Create personalized development plans to address individual and team-wide competency gaps.
• Lead change management initiatives when rolling out new processes, technologies, or organizational structures. Act as a change agent to overcome resistance, ensure staff adoption of new standards, and communicate the benefits of operational improvements to all stakeholders.
• 50%.
• Operational stability and improvement via KPI, CSAT survey, training delivery.
• 360 performance review by line manager, peers, subordinates and clients.
• Annual finance targets.
• What is person specifications?.
• Key Value.
• Underpinning statements.
• Support officer to achieve a comfortable.
• and safe living environment.
• Contributing Positively to Community.
• Applying Knowledge with Compassion.
• Solving Problems Collaboratively.
• Solving Problems through Communication.
• Making Just Choices.
• Facing Challenges with Determination.
• Name of Competence.
• Competence 1.
• Operational Leadership.
• Competence 2.
• Delivering results.
• Competence 3.
• Customer focus/Stakeholder Management.
• Competence 4.
• Problem solving and judgement.
• Competence 5.
• Data-driven decision making.
• Competence 6.
• Communicating and influencing.
• Competence 7.
• Coaching &Talent Development.
• Competence 8.
• Risk & Compliance Management.
• Minimum Academic Degree required.
• Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.
• Professional skill and knowledge required.
• Strong understanding of FM operational workflows in FCDO account and industry standards.
• Excellent presentation, public speaking, and coaching skills.
• Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI).
• Change management expertise with the ability to influence stakeholders at all levels.
• Experience.
• 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles.
• Proven track record in designing and delivering training programs.
• Experience with multi-site operations or floating resource models is highly desirable.
• Language.
• Extensive.
• English.
• Local languages- Nice to have.
• IT Skills.
• Mandatory.
• Microsoft Office and knowledge of relevant software.
• 1 Non - criminal record issued by police authorities must be provided by the selected candidate.
• 2 Travel frequency-up to 25% travel around the APAC region.
• No travel required Occasional travel required Frequent travel required.
• A university degree or professional qualification in engineering/facilities management;.
• Over 5 years practical experience in facilities operations;.
• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical.
• Knowledge of occupational safety requirements.
• Ability to work within a budget.
• Demonstrated initiative.
• Strong written and oral communication skills.
• Ability to solve problems.
• What you can expect from us.
• At JLL, we support your growth through meaningful work, continuous learning, inclusive leadership, and opportunities to shape the future of real estate operations.
• Apply today!.
• Remote -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.