Teleperformance
Customer Service Support- Thai
atTeleperformanceQualifications
Fluent in both Thai and English (spoken and written) Minimum qualification: Bachelor's Degree Good communication and interpersonal skills Basic computer and typing proficiency Previous customer service or call center experience is an advantage Willingness to work in shifts, weekends, or public holidays as required Why Join Us? Competitive salary and performance incentives Professional and inclusive working environment Training and development opportunities Career growth in a global BPO company
Responsibilities
Handle customer interactions via phone, email, or chat in Thai and English Assist customers with inquiries, product information, order status, and troubleshooting Maintain accurate records of customer interactions in the system Follow up to ensure resolution and customer satisfaction Meet performance targets for quality, efficiency, and customer satisfaction Escalate complex issues to the relevant department when necessary
Skills required
- Enthusiastic
- English (Excellent)
- Thai (Excellent)
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
At Teleperformance in Thailand, our main focus is to create and provide advanced business solutions for our global clients in the BPO industry. We strive to replicate successful models from around the world, strengthen our relationships with existing clients, and establish Teleperformance in Thailan ... Read more
Why join us: At Teleperformance, we believe good is never good enough At Teleperformance, we firmly believe that settling for mediocrity is not acceptable. We are driven by our unwavering passion, persistence, dedication to constant improvement, and relentless pursuit of innovation. Our primary goal is to pro ... Read more
Benefits
- Remote work
- Learning & Development Opportunities
- Hybrid Working
