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Experience:
3 years required
Skills:
Legal, Financial Analysis, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Direct and manage contract guard force to run daily data center operations.
- Handle site security incidents, escalations or any other security related issues.
- Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
- Participate in re-occurring data center security audits and reviews.
- Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
- Provides input on, and may develop security methodologies, policies and procedures.
- Write reports and communicate with management on the status of physical security operations.
- Oversee new security construction or retrofit projects.
- Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
- Collaborate with other teams to protect AWS Data Center personnel, information and assets.
- A day in the life
- Mission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.
- Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
- BASIC QUALIFICATIONS.
- 3+ year s experience managing contract security and physical security operation programs such as Access Control/Intrusion Detection and CCTV Surveillance systems.
- 3+ years in Project Management experience and creating process improvement procedure.
- Experience in managing vendors/vendor teams.
- PREFERRED QUALIFICATIONS.
- Bachelor s degree and or equivalent professional experience in corporate or government security environment.
- 3+ years experience creating and implementing emergency planning programs, physical security countermeasures.
- Excellent oral and written communication skills.
- Proficiency in both Thai and English language.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Skills:
Marketing Strategy, Negotiation, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Develop and execute marketing strategies, marketing promotion and advertising campaigns, events, and communication plan, including online and offline media to drive traffic, awareness, revenues and sales.
- Manage marketing budgets and costs according to annual allocations to ensure efficient usage of resources, where applicable.
- Define marketing campaign & PR objectives that appropriate for target audience.
- Lead the development and implementation of holistic marketing strategy especially in in-store activity, event marketing and media planning.
- Work closely with retail team, agencies, trade partners, to ensure desired business result.
- Measure and track ROI for marketing initiatives in achieving sales goals, evaluating effectiveness and overall brand awareness.
- At least 10 years of experience in marketing, promotion, events, or related fields.
- Bachelor s degree in marketing, Business Administration, or related fields.
- Good communication, presentation as well as negotiation skills.
- Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Word).
- Proactive and committed to delivering results in a fast-paced.
Job type:
Full-time
Salary:
negotiable
- Data Engineer Manager มีบทบาทสำคัญในการออกแบบ พัฒนา และบริหารจัดการโครงสร้างพื้นฐานด้านข้อมูล (Data Infrastructure) ขององค์กร เพื่อรองรับการใช้งานด้าน Analytics, AI และ Business Intelligence โดยทำหน้าที่นำทีม Data Engineer และทำงานร่วมกับทีม Data, Product และ Business เพื่อส่งมอบโซลูชันข้อมูลที่มีคุณภาพ มีเสถียรภาพ และสามารถขยายได้ (Scalable & Reliable).
- Data Architecture & Engineering
- ออกแบบและพัฒนา Data Architecture (Data Lake / Data Warehouse / Data Pipeline)
- สร้างและดูแล ETL / ELT Pipelines เพื่อรองรับข้อมูลจากหลายแหล่ง (Structured / Unstructured)
- พัฒนา Data Models เพื่อรองรับการใช้งานด้าน Analytics และ Reporting.
- Experience - ประสบการณ์ 7-12 ปี ในด้าน Data Engineering / Data Platform - มีประสบการณ์บริหารทีม (2-5 ปีขึ้นไป) - มีประสบการณ์ทำ Data Pipeline ขนาดใหญ่ หรือระบบที่มี Data Volume สูง ________________________________________.
- Technical Skills - Programming: Python / SQL (Advanced) - Big Data Tools: Spark, Hadoop, Kafka - Workflow Tools: Airflow, DBT - Cloud Platform: AWS / Azure / GCP - Data Warehouse: BigQuery, Snowflake, Redshift ________________________________________.
- Skills & Competencies - Leadership & People Management - Problem Solving & Analytical Thinking - Stakeholder Management - Communication Skills (Technical & Non-technical) - Project / Delivery Management ________________________________________.
- Preferred Qualifications - มีประสบการณ์ด้าน Real-time Data / Streaming - มีความรู้ด้าน Data Governance / Data Security - มี Certification ด้าน Cloud หรือ Data Engineering.
- Contact Information K. Nanchanok (Recruiter)
- Email: nanchanok.r @thaibev.com
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
- MRT QSNCC Station Exit 1.
Skills:
Finance, Accounting, Docker
Job type:
Full-time
Salary:
negotiable
- ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
- บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
- ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
- ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
- บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
- ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
- วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
- ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
- เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
- มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
- มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
- มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
- มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
- Contact Information:-.
- K. Nanchanok (Recruiter)
- Email: nanchanok.r @thaibev.com.
- Office of Human Capital
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
- MRT QSNCC Station Exit 1.
Job type:
Full-time
Salary:
negotiable
- Lead end-to-end requirement gathering, analysis, and documentation activities for large or complex initiatives.
- Manage requirements across multiple workstreams, systems, and business domains.
- Ensure requirements are clear, complete, and aligned with business goals.
- Stakeholder Management.
- Facilitate workshops and discussions with Business, IT, vendors, and project teams.
- Build alignment among stakeholders across functions and entities.
- Act as the key liaison between business and technology teams.
- Solution & Decision Support.
- Drive solution discussions and support requirement-related decision-making.
- Analyze and resolve complex business and system challenges.
- Provide recommendations that balance business needs and technical feasibility.
- Delivery & Execution.
- Manage requirement scope, change requests, and impact assessments.
- Ensure end-to-end requirement traceability throughout the project lifecycle.
- Monitor dependencies, risks, and requirement impacts across workstreams.
- Cross-Functional Coordination.
- Collaborate closely with Program Managers, Project Managers, Solution Architects, and technical teams.
- Support smooth execution and communication across delivery teams.
- Ensure alignment between project objectives, timelines, and deliverables.
- Bachelor s or Master s degree in Business, IT, or related fields.
- 8-12+ years of experience in Business Analysis or Project Delivery, preferably in large-scale or complex projects.
- Strong experience in requirement management, stakeholder coordination, and cross-functional project delivery.
- Strong communication, problem-solving, and stakeholder management skills, with the ability to work effectively across Business and IT teams.
- Proven track record in delivering high-quality solutions with clear requirements and strong stakeholder alignment.
- Only shortlisted candidates will be contacted".
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- Contact: Talent Acquisition Center: 0 2--- ---- #--183.
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LINKEDIN: Krungsri.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Experience:
2 years required
Skills:
Project Management, Compliance
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
- 2 years of experience with managing Environmental Health and Safety Programs.
- Experience with Environmental and Safety Compliance.
- Certified Safety Professional certification from Board of Certified Safety Professionals or equivalent agency.
- Experience in designing and implementing systems to manage Environmental Health and Safety operational risks.
- Experience in Data Center or electrical safety.
- Experience communicating with AHJs (Federal, State, and Local Authorities) for notifications and permit conformance.
- Ability to advise, coach, influence, and collaborate with employees to achieve positive EHS outcomes.
- Excellent collaboration, project management, and written and verbal communication skills.
- A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- Manage Environmental Health and Safety (EHS) programs and projects to improve business operations and technical aspects.
- Identify, organize, and plan program activities and stakeholders in order to deliver business, operational, and technical improvements.
- Ensure compliance with Authority Having Jurisdiction (AHJ) regulations, maintain permits, and monitor program Key Performance Indicators (KPI) performance.
- Execute and manage site EHS compliance calendar tasks/requirements. Organize and execute meetings, reports, and site plans (identify and assess operational EHS risks).
- Evaluate incident data and track corrective/preventive actions to closure.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Experience:
8 years required
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in data center operations or other relevant operational experience in non-DC industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, large chemical cluster, etc.).
- 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure ...
- Ability to communicate in English fluently, to support client relationship management in this region.
- Experience in collaborating with other business units to meet company goals and standards.
- Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
- Ability to develop and grow team members, through coaching, mentoring, and training.
- The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.
- You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
- The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
- Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards.
- Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.
- Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.
- Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives.
- Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Experience:
5 years required
Skills:
Compliance, Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in Fiscal Affairs, Construction, Communications, Business Support, or equivalent practical experience.
- 5 years of experience managing, sourcing, or procuring business resources and vendors.
- 5 years of experience in fiscal affairs, construction, communications, business support, or security management, or equivalent practical experience.
- Ability to communicate in English and Thai fluently to support local stakeholders.
- 5 years of experience coordinating or managing resources for data center locations, and leading operational or project based work and tasks.
- Knowledge of physical security, current security technology, including access control and CCTV.
- Ability to work in an environment that is dependent on systems and technology on a daily basis.
- High ethical standards and the ability to handle confidential and sensitive information.
- As a Data Center Security Manager, you deliver full pieces of a project and make significant contributions with minimal guidance. You use your knowledge of security technology, data analysis, and data visualization to plan efforts of a team responsible for small to medium sized initiatives by delivering value-added perspectives and influencing project direction. You contribute to cross-team collaborations, identify and recommend multiple creative ways to solve defined problems. You also demonstrate the behaviors expected of all Googlers as captured in Google's cultural pillars, and you engage in community contributions to improve and sustain our culture and operations, making Google a better place to work.
- The Data Center Compliance, Safety, and Risk Management (CSRM) team at Google is responsible for safeguarding the people and assets within Google's global critical infrastructure. This team comprises industry-leading professionals who utilize advanced security systems, dedicated guarding forces, and comprehensive risk management and compliance framework programs to support all Google Data Centers. Deliver and operate the safest, most secure, and resilient technical infrastructure through a comprehensive compliance, safety, and risk management program.
- In the role of Data Center Security Manager, you will oversee the risk program, encompassing physical security, crisis response, and compliance functions specific to the data center or associated infrastructure.
- Be responsible for leading the global security program for designated locations. This includes assuming overall responsibility for the daily supervision and oversight of vendors specializing in security, training, and risk management.
- Offer fiscal affairs, construction, communications, or business support duties to security managers across designated metro and/or areas.
- Provide cross-functional teams with the support needed to achieve objectives.
- Develop and execute cross-metro or area strategies. Focus on optimizing operational efficiency, reducing costs, and upholding a strong security posture.
- Function as the principal escalation point for security incidents at designated locations that present significant challenges in terms of resolution. Ensure technical infrastructure locations meet all regional governmental and regulatory security requirements.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Experience:
5 years required
Skills:
Electrical Engineering, Mechanical Engineering
Job type:
Full-time
Salary:
negotiable
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
- Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
- Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
- Data Center capacity planning and reporting.
- Provide training and guidance to Engineering Operations Technicians.
- Ensure all safety procedures are adhered to by vendor and Amazon staff.
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
- Communicate complex technical information to a non-technical audience.
- A day in the life
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- 5+ years of relevant work experience in a data center or other critical facility management.
- Hands-on experience and solid knowledge in MEP and facility operations.
- PREFERRED QUALIFICATIONS.
- Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- Engineering licenses such as Associate Engineer, Professional Engineer, or equivalent.
- Electrical or mechanical operation license.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Experience:
5 years required
Skills:
Contracts, Procurement, AutoCAD, English
Job type:
Full-time
Salary:
negotiable
- Serve as the key business partner working directly with service business partners and internal stakeholders (primarily infrastructure, physical security and operations teams).
- Collaborate with engineers, technicians, project managers, and Sr. Leaders to develop your programs.
- Drive process change and improvement across multiple business and program teams.
- Report ad hoc, weekly, and monthly program and operating metrics.
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Manage security system integration vendor contracts to deliver projects.
- Communicate the status of programs with customers, stakeholders and conduct program reviews.
- Must be willing to travel 15% of the time as required when launching new locations (Domestically and Internationally).
- A day in the life
- The SPM team in ASEAN is a high performing unit that supports ASEAN Data Center builds now and into the future. The team work at pace and Take Ownership, able to Deliver Results on a daily basis. We are mindful of each others differences and work tirelessly to support each other daily.
- Diverse Experiences
- Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- Inclusive Team Culture
- Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
- Mentorship and Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- BASIC QUALIFICATIONS.
- 5 years working in Project Management related to construction or physical security.
- Demonstrated ability to manage multiple complex projects and adapt to and control change on a project.
- Fluency/competency in more than one language in Thai and English to communicate with local and overseas stakeholders.
- Experienced in vendor management and procurement processes, to include the establishment of key performance indicators and service level agreements.
- PREFERRED QUALIFICATIONS.
- BA/BS degree or higher in related field of architecture, engineering, or project management. PSP, CPP, PMP Certification will be an added advantage.
- Subject Matter Expertise with Access Control, Intrusion Detection, and Video Surveillance Systems.
- Demonstrated ability to use AutoCad/Desk, BIM, Bluebeam.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
Experience:
5 years required
Skills:
SAP, Finance, Industrial Engineering, English
Job type:
Full-time
Salary:
negotiable
- Lead the end-to-end ODES deployment project in Thailand, from scoping and planning through to go-live and stabilization.
- Serve as the primary point of contact for all stakeholders local operations teams, regional/global ODES program teams, IT, and third-party vendors.
- Build and maintain a comprehensive project plan including milestones, resource allocation, risks, and dependencies.
- Ensure alignment between the local implementation and the global ODES standard methodology, adopting harmonized processes based on Manhattan Active best practices.
- Coordinate the transition from SAP WM to Manhattan Active WMS, running on Google Cloud Platform (GCP), and ensure integration with the HIP (Hybrid Integration Platform) connecting to SAP S/4 HANA (NEO).
- DC Operations & Process TransformationPartner closely with DC operations teams to map current warehouse processes (Inbound, Outbound, Inventory Management, Co-packing, Labor Management) and design the future-state operating model.
- Champion change management on the DC floor: ensure operators, supervisors and managers are trained, ready, and confident with the new system.
- Oversee UAT (User Acceptance Testing), data migration activities, and cutover planning.
- Identify operational risks related to the go-live and build robust mitigation and contingency plans.
- Stakeholder Management & GovernanceFacilitate project governance meetings (Steering Committees, project reviews, operational readiness reviews).
- Engage and align cross-functional stakeholders: Supply Chain, Logistics, IT, Finance, Customer Care, VAS and QEHS.
- Report progress, risks and issues clearly to senior leadership with actionable recommendations.
- Collaborate with global and regional ODES program teams to ensure Thailand deployment remains on track and aligned with the broader rollout across 42 Distribution Centers globally.
- Performance & Continuous ImprovementDefine and track project KPIs throughout all phases (planning, deployment, stabilization).
- Monitor post-go-live performance and drive resolution of operational issues.
- Capture lessons learned and share best practices with regional teams.
- What You Bring:Bachelor's degree or above in Supply Chain Management, Industrial Engineering, Logistics, Business Administration, or a related field.
- Project Management certification (PMP, PRINCE2, or equivalent) is a strong plus.
- Minimum 5-7 years of experience in Supply Chain, Warehouse Operations, or Logistics project management.
- Proven track record of leading large-scale transformation or system implementation projects in a warehouse or distribution center environment.
- Hands-on experience with WMS systems knowledge of Manhattan Active WMS is a significant advantage.
- Familiarity with SAP (WM or EWM modules) or ERP systems is highly desirable.
- Experience working in FMCG, Beauty, Retail, or Consumer Goods sectors is preferred.
- Prior experience managing IT/business transformation projects with multi-stakeholder environments is essential.
- Skills & CompetenciesStrong project management skills: ability to manage complex plans, multiple workstreams, and competing priorities.
- Solid understanding of end-to-end warehouse processes: receiving, putaway, picking, packing, shipping, inventory management.
- Analytical mindset: ability to translate operational complexity into clear action plans.
- Advanced skills in project management tools (MS Project, Jira, or equivalent).
- Excellent communication and facilitation skills able to present to both shop floor teams and senior executives.
- Fluent in Thai and English (written and spoken).
- Behavioral CompetenciesHands-on leader comfortable on the DC floor as much as in the boardroom.
- Change agent you bring people along on the transformation journey, not just deliver a system.
- Solution-oriented you navigate complexity with pragmatism and resilience.
- Collaborative by nature you bridge operational teams, IT, and business stakeholders seamlessly.
- Entrepreneurial spirit you take ownership, act with accountability, and thrive in a fast-paced environment.
- Why Join Us?Be part of a globally strategic program transforming L'Oréal's supply chain across 42 Distribution Centers worldwide.
- Work at the cutting edge of warehouse technology: Manhattan Active WMS on Google Cloud Platform.
- A unique career-defining opportunity at the crossroads of operations, technology, and business transformation.
- Thrive in an entrepreneurial, diverse, and inclusive environment with strong regional and global exposure.
Experience:
2 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
- Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
- Support customers to handle and eliminate day-to-day issues with enquiries.
- 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
- Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
- Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
- Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
- 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
- For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
- Must HaveBachelor's degree in any fields.
- Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
- Nice to HaveInsurance product knowledge.
- Customer service managerial skill.
- Problem solving decision making.
- Collaboration Data protection are required.
- Able to communicate in English is plu.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Skills:
YouTube, Korean, English
Job type:
Full-time
Salary:
negotiable
- Build strong problem-solving and communication skills that open doors to many future roles.
- Support customers and partners from multiple countries and cultures, gaining truly global experience.
- Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
- Deliver outstanding service to guests and partners via phone, email, and chat.
- Handle a high volume of inquiries and deliver accurate, timely resolutions.
- Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
- Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
- Apply Agoda policies and procedures in a fair and consistent way.
- Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
- Safeguard customer data and maintain strict confidentiality at all times.
- Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
- As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
- Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
- Core Skills and Competencies.
- A bachelor s degree is required.
- Strong customer focus and a genuine desire to help others.
- Excellent spoken and written Korean skills, and Business level of English.
- Ability to stay calm, accurate, and professional under pressure.
- Good problem-solving skills, using guidelines and data to make decisions effectively.
- Flexibility to adapt to new tools, processes, and feedback.
- Ability to manage time and priorities in a fast-paced, high-volume environment.
- Reliability, integrity, and a positive, collaborative attitude.
- Nice to Have.
- Prior working experience in customer support, contact center, or service roles.
- Experience in travel, e-commerce, hospitality, or BPO is a plus.
- Experience working with international customers or partners.
- Familiarity with contact center, CRM, or ticketing systems.
- Additional language skills beyond the core required language for the role if any.
- Why Agoda.
- Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
- Competitive compensation with performance-based incentives.
- Annual discretionary performance bonus.
- Health insurance and other locally competitive benefits.
- Agoda travel discounts and special rates on accommodation and related products.
- Work from anywhere for up to 30 days per year.
- Structured training, coaching, and clear performance metrics.
- Opportunities to grow your career within the Customer Experience Group or across Agoda.
- An inclusive, international work environment where your ideas and feedback are valued.
- Agoda choice(welfare points).
- 400 USD allowance to set up your home office(one time payment).
- Daily snack + coffee machine.
- Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
- Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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