Filter Jobs

Job type:

Full-time

Additional InformationDue to the high volume of applications received, only successful candidates will be contacted. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Experience:

No experience required

Skills:

Financial Analysis, English

Job type:

Full-time

• วุฒิการศึกษา: สำเร็จการศึกษาระดับปริญญาตรี ในสาขาวิชา การเงิน (Finance), บริหารธุรกิจ (Business Administration), เศรษฐศาสตร์ (Economics), นิติศาสตร์ (Law), การบัญชี (Accounting) หรือสาขาวิชาที่เกี่ยวข้องกับการบริหารจัดการองค์กร.
• งานบริหารความเสี่ยงองค์กร (Enterprise Risk Management - ERM).
• งานนโยบายและแผนงานกลยุทธ์.
• งานควบคุมภายใน (Internal Control)..
• ประสบการณ์ระดับบริหาร: ต้องเคยดำรงตำแหน่งระดับหัวหน้างาน หรือเจ้าหน้าที่อาวุโส (Senior Officer) ในสายงานที่เกี่ยวข้องต่อเนื่องมาไม่น้อยกว่า 5 ปี.
• มีใบประกาศนียบัตรวิชาชีพ เช่น FRM, CRM, CIA, หรือ COSO Certificate.
• มีประสบการณ์ทำงานในหน่วยงานรัฐวิสาหกิจ หรือบริษัทที่จดทะเบียนในตลาดหลักทรัพย์ฯ..
• ความรู้ ทักษะ และสมรรถนะที่จำเป็นในงาน (Required Skills & Competencies).
• Advanced MS Office: เชี่ยวชาญการใช้ Excel (การทำสูตรคำนวณและ Data Visual) และ PowerPoint (การออกแบบนำเสนอระดับผู้บริหาร) ในระดับสูง.
• Risk Documentation: ทักษะการจัดทำและควบคุมเอกสารในรูปแบบ PDF และระบบจัดเก็บเอกสารอิเล็กทรอนิกส์อย่างเป็นระบบ.
• Digital Literacy: สามารถประยุกต์ใช้เทคโนโลยีสมัยใหม่ในการติดตามและประเมินความเสี่ยง (Digital Risk Dashboard).
• Strategic Analysis: เชี่ยวชาญการใช้เครื่องมือวิเคราะห์ SWOT Analysis, PESTEL และการจัดทำ Risk Matrix.
• Reporting & Correspondence: ทักษะการเขียนหนังสือราชการ และการร่างรายงานเชิงนโยบาย (Executive Summary) ที่ถูกต้องตามระเบียบสารบรรณ.
• Framework Knowledge: ความเข้าใจในกรอบมาตรฐานการบริหารความเสี่ยงสากล (เช่น ISO 31000 หรือ COSO) และการจัดทำแผน BCP.
• Strategic Coordination: มีทักษะการประสานงานและบริหารความคาดหวังของStakeholders ทั้งภายในและภายนอกองค์กร.
• Professional Negotiation: มีศิลปะการเจรจาต่อรองเพื่อผลักดันนโยบายการบริหารความเสี่ยงให้ได้รับความร่วมมือจากทุกฝ่าย.
• High-Impact Presentation: ทักษะการนำเสนอข้อมูลต่อคณะกรรมการและหน่วยงานกำกับดูแลอย่างมืออาชีพ.
• Leadership & Coaching: มีทักษะในการถ่ายทอดความรู้ (Mentoring) และแก้ไขปัญหาที่ยากและซับซ้อนภายในแผนกได้.

Skills:

Finance, Risk Management, Problem Solving

Job type:

Full-time

• Propose Business Direction and Strategy to serve overall target of asset allocation framework.
• Responsible to develop capital consumptions, ECL, Financial Impact.
• Measure, Monitor and Report with mitigation plan to Management by Product.
• Collaboration and Communicate with Business Strategy, Strategy Function and Finance to manage portfolio.
• Proactively recommends action plan to the risk management to achieve strategic goals.
• Provide training and education to build risk awareness and understandings.
• Experiences in Banking System more than 3 years.
• Strong Analytical, Problem Solving and Project Management.
• Negotiation, Communication and Interpersonal Skills, Team Buildings and People Leadership.
• Knowledge of risk management principles and methodologies.
• Understanding of Business Operations and Industry Specific Risks as well as draw conclusion.
• Good Collaboration within internal and external organization.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

5 years required

Skills:

GIS, Research, English, Thai

Job type:

Full-time

• RIMES was formally established on 30 April 2009 and registered with the United Nations on 1 July 2009. It operates from its regional early warning center located at the Asian Institute of Technology (AIT) campus in Pathumthani, Thailand..
• Position Description: The Hydrologist involves developing and operationalizing impact forecasting tools by using advancing scientific methodologies and co-production of services with clients, and supporting capacity building among stakeholders and will provide technical expertise for impact forecasting (IBF) for hydrological extreme e ...
• The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
• Master s or higher degree in Hydrology, Water Resources Engineering, or related field is essential.
• Bachelor s degree level certificates / certified training courses in atmospheric science, disaster management, agriculture and other related fields is desirable.
• Knowledge Skills and Abilities:.
• Demonstrated ability to integrate hydro-meteorological forecasts into impact flood and droughts risks.
• Skilled in using GIS and remote sensing data for hydrological risk mapping.
• Demonstrated knowledge of flood hydrodynamic model, flood and drought hazard forecast products and vulnerability data analysis.
• Demonstrated knowledge in Python, R, or similar programming tools used for meteorological analysis, calculation, and visualization (including SPI, SPEI, NDVI, VCI, rainfall deviation, and soil moisture anomalies).
• Experience in working with WMO-compliant forecasting systems and climate service frameworks is highly desirable.
• Excellent communication and stakeholder coordination skills, with prior work in multi-agency or international contexts.
• Demonstrated ability to manage and deliver results under tight timelines.
• Application of ML models (regression, classification, clustering) for drought forecasting is highly desirable.
• Proficiency in technical documentation and user training..
• Minimum of 5 years of experience in hydrological modelling and flood forecasting.
• At least 3 years of experience in operational flood forecasting.
• Proven track record in analyzing meteorological and hydrological patterns, designing forecasting systems, and integrating multi-disciplinary datasets.
• Proven experience with operational flood models (e.g., HEC-RAS, MIKE 11, Delft-FEWS, LISFLOOD).
• Experience in multi-stakeholder projects and facilitating capacity-building programs..
• Personal Qualities.
• Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
• Self-driven and capable of working independently while maintaining accountability and initiative.
• Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
• Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
• Professional, respectful, and proactive in both independent and team-based work settings..
• Major Duties and Responsibilities.
• Impact based forecasting.
• Collaborate with meteorologists to ensure seamless coupling between weather and hydrological forecasts of extreme hydrological events -Floods /Droughts.
• Downscale and customize hydrological forecasts to specific locations of interest.
• Analyze and interpret high-resolution hydrological forecast products in probabilistic terms for hazard forecasting.
• Conduct analyses of hydrological patterns and their historical impacts.
• Collaborate with meteorological/climatological AI/ML experts, GIS analysts, and disaster risk professionals for model fusion and automation.
• Integrate hazard (probabilistic) forecast data with geospatial datasets on population, infrastructure, historical damage, and socio-economic vulnerability to assess likely impacts and transform into impact forecast data/impact matrices.
• Produce urban-level risk and vulnerability maps..
• Early Warning.
• Rapid onset hydrological hazards ( Flood /Flash floods ).
• Integrate remote sensing, ground-based, and model data for comprehensive flood situation monitoring.
• Co-design and implement sector-specific early warning protocols for National/ State disaster management agencies.
• Set up alerts and thresholds for flood /flash flood early warning dissemination using automated systems.
• Generate daily / weekly flood situation reports and dashboards.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Slow onset hydrological hazard ( Drought ).
• track and assess drought conditions using multiple indicators (SPI, NDVI, rainfall anomalies, reservoir status, soil moisture, etc.).
• Integrate remote sensing, ground-based, and model data for comprehensive drought situation monitoring.
• Generate weekly /monthly drought situation reports and dashboards.
• Set up alerts and thresholds for early warning dissemination using automated systems.
• Assist Scenario Based Emergency Response Planning for flood / flash flood events..
• Contingency Planning & Risk Mitigation.
• Develop and update district-wise drought/flood contingency plans in collaboration with line departments.
• Identify vulnerable regions, sectors particularly agriculture/ urban /industrial zones, and communities at risk.
• Recommend flood / drought mitigation and adaptation measures based on data trends and risk profiles.
• Preparation of Comprehensive Flood Mitigation Plans with River Basin Approach..
• Data Automation & Visualization.
• Automate the ingestion and processing of meteorological, hydrological, and agricultural datasets.
• Build region-wise interactive maps and graphs to visualize drought/flood severity and trends..
• PDNA and Impact Assessments.
• Support Post-Disaster Needs Assessments (PDNA) for drought/flood events.
• Contribute to loss estimation, sectoral damage analysis, and recovery planning.
• Collaborate with field officers to validate ground reports and align with national/international PDNA frameworks..
• Capacity Building and Stakeholder Engagement, and Reporting.
• Facilitate training programs for user and stakeholders, focusing on RIMES forecasting tools.
• Prepare and implement training programs to enhance team capacity and submit training outcome reports.
• Prepare technical reports, progress updates, and outreach materials for stakeholder.
• Maintain comprehensive project documentation, including strategies, milestones, and outcomes.
• Capacity-building workshop materials and training reports..
• Other Responsibilities.
• Utilize domain knowledge to assist in system implementation plans and decision support system (DSS) development.
• Assist 24/7 operational readiness for client early warning systems, with backup support from RIMES Headquarters.
• Undertake additional tasks as assigned by the Immediate Supervisor or HR Manager based on recommendation from RIMES technical team members and organizational needs.
• The above responsibilities are illustrative and not exhaustive. Undertake any other relevant tasks that could be needed from time to time.

Experience:

3 years required

Skills:

Land Surveying, GIS, Python, English, Thai

Job type:

Full-time

• The position will report to the Project Manager and technical leadership, and will coordinate closely with modeling, data science, and system development teams.
• Master s or higher degree in Atmospheric Science, Meteorology, Oceanic Science, Environmental Science, or similar disciplines..
• Demonstrated expertise in dynamic model or AI/ML-based predictive modeling tools and platforms, and geospatial analysis tools including NWP, GG-Earth engine, GIS software (ArcGIS, QGIS).
• Strong knowledge of disaster risk modeling, including integration of forecast products with hazard, exposure, and vulnerability data to support impact-based decision-making.
• Proficiency in programming languages and tools such as Python, R, or similar platforms used for meteorological data analysis, automation, and visualization.
• Experience with WMO-compliant forecasting systems and working knowledge of climate service frameworks is highly desirable.
• Excellent communication and coordination skills, with proven experience engaging diverse stakeholders across multi-agency, regional, or international contexts.
• Demonstrated ability to manage tasks and deliver results under tight timelines, with a solution-oriented and collaborative work ethic.
• Minimum of 3 years of relevant experience in meteorology, hydrology, disaster risk modeling, or related fields. Demonstrated expertise in numerical weather prediction (NWP) models, ensemble forecasting, and now casting techniques.
• At least 2 years of hands-on experience in operational forecasting, with preference for work involving multi-hazard early warning systems (MHEWS).
• Proven track record in analyzing meteorological and hydrological patterns, designing impact-based forecasting systems, and integrating multi-disciplinary datasets to support decision-making.
• Experience in managing multi-stakeholder projects and facilitating training or capacity-building programs, particularly in collaboration with government agencies, research institutions, and community-based organizations.
• Personal Qualities.
• Strategic thinker with strong analytical and solution-oriented capabilities in applied climate science.
• Self-driven and capable of working independently while maintaining accountability and initiative.
• Effective collaborator with the ability to work in multicultural, interdisciplinary teams and manage cross-sectoral engagement.
• Detail-oriented and results-focused, with adaptability in dynamic and evolving operational environments.
• Professional, respectful, and proactive in both independent and team-based work settings..
• Major Duties and Responsibilities.
• Core Technical Functions.
• Downscale and customize meteorological and climate forecasts to specific geographic locations of interest.
• Analyze and interpret high-resolution weather and climate forecast products in probabilistic terms (e.g., IMD, INCOIS, NCMRWF, ECMWF, WRF,etc), with a focus on high-impact extreme events such as cyclones, storm surges, tsunamis, floods (urban & riverine), extreme rainfall, lightning and heatwaves.
• Integrate forecast uncertainty, risk, and consequence factors to transform meteorological data into actionable hazard forecasts.
• Collaborate with AI/ML experts, GIS analysts, and disaster risk professionals for model integration, automation, and performance enhancement.
• Co-design and validate disaster risk models in collaboration with the RIMES IT team to improve model accuracy and operational reliability.
• Co-design and implement sector-specific early warning protocols for national and state disaster management authorities.
• Support the development of decision-support tools and interactive dashboards for communicating forecast-based risk insights to emergency planners and end-users.
• Deliver capacity-building workshops and training programs to strengthen the technical skills of national meteorological and disaster risk management institutions on IBF methodologies.
• Contribute to the preparation of localized impact outlooks and early warning bulletins and develop the sector-specific hazard risk maps and forecast-based early warning templates.
• Contribute to the generation of impact forecast bulletins and the development of technical documentation, including SOPs and IBF guidance notes for disaster management stakeholders..
• Capacity Building and Stakeholder Engagement and Documentation.
• Facilitate training programs for internal teams and external stakeholders, covering RIMES policies, operational procedures, and the use of forecasting tools and systems.
• Lead training and implementation of IBF models for IT and disaster management teams.
• Prepare comprehensive technical reports, progress updates, and outreach materials for stakeholders, including senior officials and executives.
• Maintain detailed project documentation including strategies, workflows, milestones, outcomes, and impact assessments.
• Prepare and maintain Standard Operating Procedures (SOPs) for project-based services and ensure continuity of critical operations, including data management, forecasting workflows, system maintenance, and other essential functions. These SOPs will serve as reference documents to standardize practices, minimize disruptions, and ensure accountability across all activities.
• Compile capacity-building workshop content, training materials, and post-event reports..
• Other Responsibilities.
• Provide technical inputs to support system implementation and development of decision-support systems (DSS) for early warning and risk reduction.
• Support operational readiness for client early warning systems, including participation in 24/7 support rotations, with backup from RIMES Headquarters.
• Undertake additional responsibilities as assigned by the immediate supervisor or HR manager, based on organizational needs and recommendations from RIMES technical teams.
• Perform any other tasks relevant to the role as may be required from time to time.

Experience:

7 years required

Skills:

Legal, Finance, Internal Audit

Job type:

Full-time

• Receive and triage fraud referrals and allegations assigned to GIA.
• Perform initial assessment of allegations, scope, risks, and investigation approach.
• Develop investigation plans including objectives, timelines, data sources, and interview strategy.
• Evidence Gathering and Fact-FindingCollect, analyse, and document financial, operational, and digital evidence relevant to investigations.
• Perform transaction testing, data analysis, and document reviews to substantiate or refute allegations.
• Maintain proper documentation and evidence integrity to support defensible conclusions.
• Interviews and Stakeholder ManagementConduct structured interviews with suspects, witnesses, and relevant stakeholders.
• Manage sensitive interactions professionally while preserving confidentiality and objectivity.
• Investigation Reporting and ConclusionsPrepare clear, concise, and well-supported fraud investigation reports.
• Document findings, root causes, financial exposure, and recommended actions.
• Coordinate report review, finalisation, and distribution in line with internal policies.
• In some cases, file police reports and attend court hearing if necessary. Proactive Fraud Detection via Control DashboardsPerform monthly reviews of key internal control and risk dashboards with a focus on travel and expenses to identify anomalies (review top 100 spenders).
• Identify potential fraud indicators, anomalies, or red flags through data-driven analysis.
• Triage exceptions, perform preliminary fact-finding, and initiate fraud investigations where indicators suggest potential fraudulent activity.
• Document dashboard review outcomes, investigation triggers, and escalation rationale.
• Remediation, Sanctions, and Follow-UpSupport disciplinary, legal, and recovery actions in collaboration with HR, Legal, and Finance.
• Track remediation actions and internal control improvements to closure.
• Continuous Improvement and Fraud PreventionIdentify recurring fraud themes and systemic control weaknesses.
• Recommend enhancements to fraud detection, prevention, and monitoring mechanisms.
• 5 to 7 years of experience in fraud investigations, forensic audit, or internal audit with investigation exposure.
• Strong knowledge of business processes and internal controls.
• Proven interviewing, analytical, and report-writing skills.
• Experience working with data analytics, dashboards, or continuous monitoring tools such Power BI.
• High level of integrity, discretion, and professional judgement.
• Relevant professional qualifications such as CFE, CIA, CPA, or equivalent are preferred.
• University degree or above.
• Requisition Number: 233641 Job Function: Audit

Experience:

3 years required

Skills:

Product Development, Publishing, Statistics

Job type:

Full-time

• Department: Marketing.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Analyze data from various channels to develop business strategies, such as increasing sales, recommending suitable marketing campaigns, or providing insights for product development.
• Identify correlations across diverse data sources to perform a thorough analysis.
• Prepare data for analysis by designing data ingestion processes, creating data warehouses, defining related data dimensions, and ensuring data readiness. Additionally, determine methods for data publishing across different channels to maximize utility.
• Perform data visualization and reporting to communicate insights effectively..
• Bachelor s degree in Statistics, Finance, Economics, Computer Science, or a related field.
• At least 3 years of experience in data management and development.
• Advanced skills in Excel or Google Sheets.
• Previous experience with Power BI, Google Data Studio, or dashboards.
• Basic familiarity with tools such as Fanpage Karma or Supermetrics.
• Ability to manage and integrate data from multiple sources.
• Strong attention to detail, high responsibility, and at least 1 year of experience in the data field..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Skills:

Scrum

Job type:

Full-time

• Capture detailed requirements from business users and stakeholders.
• Document these requirements into User stories and/or Business Specifications for review & approval by business customers.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Provide on-site support and management of User Acceptance Testing.
• Support Testing processes (both IT & business testing).
• Work with users to establish best practice principles.
• Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
• Experience working within clearly structured frameworks and approach to analysis.
• Exposure or knowledge of User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents.
• Passion for analysis and awareness for best-in-class practices.
• Problem solver with a curious mindset.
• Exposure of knowledge in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Strong relationship builder and engaging facilitator skill set.
• Confident stakeholder management skills.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understands and adapts to the audience.
• Influential knowledgeable and decisive.
• Experience with Web technologies.

Experience:

2 years required

Skills:

Statistics, SQL, Analytical Thinking

Job type:

Full-time

• Design, develop, and maintain BI dashboards using Looker Cloud Core (Google Cloud).
• Build and maintain LookML models, including Views, Explores, and Data Layers.
• Gather business requirements and translate them into well-structured data models and dashboards.
• Analyze business data, develop insights, and provide data-driven recommendations. Sensitivity Label: General.
• Collaborate with Data Engineers to ensure efficient data pipelines and optimized datasets for Looker.
• Conduct data validation, quality checks, and troubleshoot LookML or dashboard issues.
• Support Looker users including onboarding, permissions, and user adoption.
• Maintain documentation such as Data Dictionaries, Metric Definitions, and Dashboard Guidelines.
• Build KPI frameworks and ensure consistent usage of metrics across teams.
• Requirements:Bachelor's degree in data science, Computer Science, Statistics, MIS, Engineering, or related fields.
• 2-3 years of experience in Data Analysis, Business Analysis, or BI-related roles.
• Direct experience working in enterprise-level environments.
• Strong proficiency in Looker and LookML (mandatory).
• Strong SQL skills (complex joins, window functions, CTEs).
• Familiarity with Google Cloud Platform (especially BigQuery).
• Understanding of data modeling concepts such as Star Schema and Snowflake Schema.
• Strong analytical thinking and ability to translate business requirements into technical solutions. - Experience in designing dashboards that communicate insights clearly and effectively.
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

English

Job type:

Full-time

• Demonstrates strong proficiency in both spoken and written English and Thai.
• Bachelor s degree or equivalent in any stream from renowned University.
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively ICS/GS/TCE.
• Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus.
• Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines.
• Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment.
• At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills:

Problem Solving, Statistics, English

Job type:

Full-time

• Excellent communication rapport-building skills.
• Strong analytical skills.
• Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting -related issues.
• Able to take Management direction and cascade to staff.
• Strong coaching skills.
• Provide solutions to escalated issues and updates on account SLA concern to Operations and uppper management.
• Responsibilities:Develop and implement Customer Service inbound and outbound contact strategies.
• Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys & AVAYA) are running as designed.
• Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.).
• Manage activities and initiatives related to the effective implementation and ongoing usage of the Workforce System (IEX)Work with key internal and external business partners to conduct root cause analysis on issues impacting Contact Center performance, and communicate findings and resolution to the leadership team and WFM.Troubleshoot call routing application and system related issues with team members and partners, and provide timely resolutionRequired to interact daily with the call center leaderships team through project work, presentations, defect analysis, problem solving and strategy.
• Analyze real-time metrics of call-handling, talk-time and other KPI s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordinglyMaintain overall operational performance statistics on an interval, daily, weekly and monthly basis (Service Level, Occupancy, ASA, AHT, Adherence, etc.).

Experience:

5 years required

Skills:

Compliance, Payroll, Finance, English

Job type:

Full-time

• Manage end-to-end processes for joiners, leavers, and internal transfers.
• Coordinate pre-boarding, onboarding (including induction schedules, office tours, medical insurance), and exit formalities (termination checklist, reference letters).
• Ensure timely and accurate employee communications (e.g., new joiner and exit announcements).
• HR Operations & ComplianceAct as the local point of contact for HR tasks not covered by GPS Hub, providing in-market support for activities such as wet signatures, visa documentation, compliance documentation, compliance paperwork and physical document handling.
• Maintain accurate employee records and ensure HR policies and procedures are up to date.
• Support tax compliance for international transfers and manage related data and invoicing.
• HR Systems & Employee SupportProvide guidance to employees and managers on self-service transactions and HR portal navigation.
• Provide hands-on support to managers unfamiliar with digital tools.
• Support HRBPs in resolving employee queries and ensure timely ticket closure through timely ticket closure through collaboration with GPS.
• Maintain accuracy of HR data and assist in HR reports and data validation for region.
• Serve as liaison between HRBPs and GPS for process alignment and case resolution.
• Process Excellence & Continuous Improvement.
• Identify operational gaps, inefficiencies, and recurring issues within HR processes and propose practical, hands-on improvements.
• Drive continuous improvement initiatives to enhance service quality, cycle time, and employee experience.
• Support implementation of global or regional HR process changes and ensure smooth local adoption.
• People Cost Management & Workforce Analytics.
• Manage people cost planning and tracking, including headcount monitoring, budget preparation, accrual submissions, variance analysis, and regular reporting.
• Perform hands-on organizational and people cost simulations to support workforce planning, restructuring, and business scenarios.
• Prepare custom ad-hoc reports related to compensation, payroll cost, benefits when requested.
• Partner closely with Finance and HR Business Partners to ensure accuracy and alignment of people cost data and assumptions.
• HR Vendor & Benefits Management.
• Manage day-to-day relationships with HR and benefits vendors, ensuring service delivery meets agreed service levels and contractual terms.
• Monitor vendor performance, resolve operational issues, and escalate risks as needed.
• Support vendor selection, renewal, and contract management activities by providing operational input, cost analysis, and performance feedback.
• Manage the entire PO lifecycle and invoicing process.
• Governance, Compliance & Stakeholder Collaboration.
• Support internal and external audits by preparing documentation, validating HR data, and ensuring adherence to internal controls and local labor regulations.
• Ensure HR operational activities comply with local legal requirements and company policies.
• Collaborate closely with HR Business Partners, Payroll, Finance, and Global People Services teams to ensure seamless delivery of people processes.
• The experience we're looking for.
• Bachelor s degree in Human Resources, Business Administration, Finance & Accounting, or a related discipline.
• Minimum 3-5 years of hands-on experience in Accounting, HR Operations, Shared Services, or HR Administration, with direct involvement across the employee lifecycle.
• Practical experience in people cost management, headcount budgeting, tracking, and variance analysis; strong comfort working with numbers and cost models.
• Proven experience managing HR vendors and benefits providers, including day-to-day operational coordination and service performance monitoring.
• Experience working with HRIS and payroll-related systems; strong data accuracy, reconciliation, and reporting capability.
• Solid understanding of local labor regulations and HR operational compliance requirements.
• Experience working within a global or regional HR operating model is an advantage.
• Key Competencies.
• Strong stakeholder management and communication skills, with a service-oriented and problem-solving mindset.
• Strong working knowledge of HR processes, employment administration, and benefits, with the ability to execute tasks independently and resolve issues end to end.
• High attention to detail, with the ability to manage multiple priorities in a fast-paced, operational environment.
• Very good in English Communication.
• Technical SkillsAdvanced Microsoft Excel (data analysis, reporting, simulations) & HR reporting tools.
• PowerPoint & Word (intermediate to advanced).
• HR systems (SuccessFactors preferred).
• The skills for success.
• Diversity and inclusion, Data and Analytics, Storytelling; Data led storytelling, Organisational structure, Coaching skills; Facilitation skills, Change management, Execute plans, Strategic mindset, Employment engagement, Digital literacy, Commercial accumen, Courageous leadership.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Tableau, English

Job type:

Full-time

• Speech, Business, and/or Data Analytics background desired (3+ years).
• Degree in Data Science, Business Analytics, Computer Information Systems, Computer Science or Linguistics desired; or equivalent experience.
• Experience in preparing and presenting written project status reports and executive briefings.
• Experience in speech analytics/speech recognition.
• Experience with Nexidia, Verint, CallMiner Eureka, or other Interaction Analytics platforms preferred.
• Experience with PowerBi, Tableau tools preferred.
• Experience in Sales programs preferred.
• strong English, Thai speaking, reading and writing skills.
• Responsibilities:Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment.
• Make recommendations and define strategies that solve critical business problems; through both established industry best practices and creative innovations.
• Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
• Package, deliver, and at times present key findings and briefings.
• Collaborate & communicate effectively with business sponsors, executives and stakeholders.
• Ability to build and maintain strong client relationships.
• Contribute to business value knowledge base and accurate support hand-offs.
• Utilize best practice speech analytics methodologies.
• Individual must be a confident team player who can work well with others, mentor new team members and provide (and receive) constructive feedback.
• Flexibility and ability to adjust to changing priorities in a fast-paced environment is a must.
• Strong analytical and problem-solving skills. The ideal candidate will thrive on change and possess an inquisitive mind.
• Excellent communication skills and a positive attitude are required.

Experience:

3 years required

Skills:

Compliance, Microsoft Office, Excel, English

Job type:

Full-time

• Improve the customer database quality and animate the retail teams to share best practices in customer data capture and data security.
• Ensure regular monitoring of the customer database by developing dedicated analyses and reports.
• Improve the customer data quality through the in-house data quality management tool by deduplicating customers and fix means of contact in error.
• Develop assets to train sales team on customer data management.
• Manage and ensure the compliance of customer database and its security.
• Be responsible for customer knowledge for the subsidiary by sharing retail, omnichannel, and customer-oriented insights.
• Analyze customer behaviors and retail performance, and share the analysis with all retail stakeholders to support strategic decisions.
• Anticipate local trends and customer structure evolution thanks to in-depth customer analyses.
• Accompany the customer targeting initiative with CRM analyses.
• Ensure the data quality and relevancy of the clienteling activities.
• Centralize and harmonize all customer performance related reports of the subsidiary.
• Identify the local Customer Performance KPIs to be monitored.
• Develop and maintain new local reports to follow customer KPIs by store on a regular basis.
• Define the customer performance dashboard and report strategy to streamline the existing report package.
• Act as an ambassador of customer excellence, championing the adoption and impact of customer management tools.
• Collaborate and have regular meetings with retail teams to understand customer insights and seek room for improvement on customer data usage.
• Support the wider team with driving initiatives to develop relationships and create special moments for customers.
• Contribute to the organization of customer events, including invitations, outreach, RSVPs, and logistics.
• Lead and deploy the group projects in subsidiary according to local market specificities.
• Accompany and implement group analytics initiatives, such as customer segmentations, and animate them across the subsidiary.
• Work in close collaboration with CX, OPS, Retail Compliance, and IT teams to deploy projects related to customer relations and data.
• University graduates in related disciplines with at least 3 - 5 years of experiences in CRM or customer data management, preferably in retail or hospitality business environment.
• Proficiency in Microsoft Office suite (Advanced Excel is a must).
• Good knowledge in BI tools (Power BI and/or Cognos IBM) is a plus.
• Ability to analyze and synthesize.
• Customer and business oriented.
• Organized, precise, adaptable, with a balance of strategy and execution.
• Discretion and confidentiality as priority.
• Demonstrated strong interpersonal skills with a team player attitude.
• Ability to work independently and to adapt to a fast-paced, changing environment.
• Fluent in English with excellent oral and written communication skills.

Experience:

3 years required

Skills:

SQL, Excel, Tableau

Job type:

Full-time

• Proficiently analyze intricate datasets to identify trends, patterns, and outliers.
• Unearth insightful correlations and present findings in a clear, understandable manner.
• Translate raw data into actionable insights that drive client business objectives.
• Engage with clients to understand their unique business needs and challenges.
• Translate client requirements into comprehensive project scopes and deliverables.
• Foster strong client relationships through effective communication and partnership.
• Leverage your analytical prowess to provide informed recommendations to clients.
• Collaborate with cross-functional teams to implement data-driven strategies.
• Contribute to client success by helping them make informed, growth-oriented decisions.
• Create visually compelling dashboards, reports, and presentations.
• Tailor data visualizations to resonate with both technical and non-technical audiences.
• Communicate complex insights using accessible and engaging visual aids.
• Identify operational inefficiencies within client workflows using data-driven insights.
• Propose process improvements and streamlined solutions to optimize client operations.
• Assist clients in adopting best practices for leveraging data effectively.
• Conduct thorough requirement elicitation sessions with clients.
• Document precise business and technical requirements for successful project execution.
• Ensure clear communication and alignment between stakeholders and technical teams.
• Bachelor s degree in a relevant field (Business, Data Science, etc.).
• Proven 3-5 years of experience as a Business Analyst, Data Analyst, or similar role.
• Proficiency in data analysis tools (SQL, Excel) and data visualization platforms (Tableau, Power BI).
• Strong problem-solving skills and the ability to think critically.
• Excellent communication skills for effective client interaction and team collaboration.
• Detail-oriented approach to ensure accurate and reliable insights.
• Ability to adapt to a fast-paced, dynamic work environment.
• Location: True Digital Park, Bangkok.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Gather and develop business requirements; construct workflow diagrams and technical documentation; communicate product features; review BRD / PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, provide consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyze, support and develop the feasibility of requirements, project plans, schedul ...
• Manage all change requests, keep track of the timeline, validate all schedule impacts, and communicate changes to all teams.
• Work cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product / enhancements.
• Monitor project progress by tracking activities; resolving issues; recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of payment services background is a plus.

Experience:

1 year required

Skills:

Negotiation

Job type:

Full-time

• Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process.
• Provide data, information and return issue for supervisor to prepare monthly & daily report.
• Communicate and coordinate with other team.
• Analyse and solve the problem including improve Returns performance.
• Handle return product to seller or buyer.
• Improvement skill and competencies of the team member to meet KPI target.
• Support all function process in Returns team and other department.
• To perform any other duties assigned by the superior or manager.
• Requirements Vocational degree and above in Logistic management, supply chain or any related field.
• At least 1 year of working experience in warehousing (e-commerce is highly preferred).
• New graduate with potential profile is also welcomed (Bachelor s Degree).
• Proficient with Microsoft Excel.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Able to work on shift and day-off when required.

Experience:

1 year required

Skills:

Internal Audit, Research, Accounting, English

Job type:

Full-time

• Attend client meeting for time to time and take note.
• Prepare and document the related process flow and working papers within a timely manner.
• Be able to identify some standard error.
• Report work progress to supervisors on regular basis.
• Support Senior Consultant in providing research and necessary information or news about clients.
• Internal Audit - ConsultantAttend client meeting for time to time and take note.
• Coordinate with client on day-to-day operation.
• Prepare and document the related process flow and working papers within a timely manner.
• Execute internal audit through the business process.
• Draft report for ineffectiveness and inefficiency of internal control and recommend the improvement under in-charge supervision.
• Monitor work progress of assigned task and report to supervisors on regular basis.
• Support Senior Consultant in providing research and necessary information or news about clients.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Analysts / Consultants across our Firm are expected to:Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
• RequirementsBachelor s degree or higher in Accounting, Business, Finance, Economics, AIS, MIS, or/and MBA.
• Candidate with CIA/CPA/CCSA/CRMA will be given additional consideration.
• Manager Level - minimum of 8 years working experience in Internal Audit/ Internal Control/ Risk Management/ Compliance/ Financial Audit/ QAR. Multi-national environment is preferred.
• Senior Consultant Level - minimum of 3 years working experience in Internal Audit/ Internal Control/ Risk Management/ Compliance/ Financial Audit. Multi-national environment is preferred.
• Consultant Level - 1 - 3 years working experience in Internal Audit or Financial Audit. Multi-national environment is preferred.
• Analyst Level - 0 - 1 year working experience in any field. Internal Audit field or multi-national environment are preferred.
• Knowledge of Risk Assessment, Internal Control, Process Improvement preferred.
• Direct experienced industry in area of FSI such as Banks, Insurance or Capital Markets, Energy Resources & Industrial, Life Science, Healthcare, Technology, IT, Telecom are preferred.
• Able to demonstrate accuracy and attention to detail.
• Able to work independently with less supervision and strong commitment.
• Able to work in upcountry and travel occasionally.
• Good command of English both writing and speaking.
• Actively participates in key learning and development opportunities for his /her level.
• Be a good player as a teamwork and be able to handle the assigned tasks within a timely manner.
• For male, Certificate of Military Exemption is a must.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 101130In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience.
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

SQL, ETL, Project Management, English

Job type:

Full-time

• Consolidate requirements from various business functions and create common business data models within data warehouse for each business function to serve business needs.
• Working with Data Governance, Data Management, and Data Engineering team to setup data warehouse model and working with business users to develop data marts.
• Assessing the effectiveness and accuracy of data sources and data gathering techniques.
• Applying strong expertise in business intelligence skills set to develop customized and innovative solutions.
• Developing best practice for analytic and business intelligence solutions.
• Working with the IT function and project leaders in providing technical guidance regarding data architecture, data models and data management and translate business needs into requirements for analytics and business intelligence solutions.
• Always stay on latest data and BI technologies.
• Designs and develops BI relevant solutions, data model, data mart, data warehouse, report, and dashboard.
• Professional Knowledge & Experiences.
• A bachelor s degree in computer science, engineering or IT related field.
• Proficient knowledge of SQL and Relational Database, knowledge on google cloud is a plus.
• Experience in any ETL, data mart, data warehouse, data modeling design.
• Experience in any BI visualize tools, PowerBI or TIBCO Spotfire is a plus.
• Experience working with Product Owners or Business users to understand business needs, define scope and translating requirements into technical specifications.
• Strong problem-solving skills.
• A drive to learn.
• A good command of the English language.
• Preferably experience and skills in project management.
• Preferably a knowledge of or a background in the oil & gas industry.
• Additional Desirable Qualification.
• CORE Competencies.