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Experience:

2 years required

Skills:

Google Cloud Platform, Business Development, Software Development, Microsoft Azure, Architecture, Negotiation, ERP, English

Job type:

Full-time

• Drive the commercial success and technical adoption of our cutting-edge enterprise and retail tech solutions. This dynamic team acts as the frontline of our business growth, bridging the gap between complex customer requirements and innovative technological capabilities. Whether you are driving new business opportunities or designing tailored technical architectures, you will play a pivotal role in delivering transformative IT solutions (Software, System Integration, Cloud, POS, and ERP) to our clients.
• Identify, develop, and close new business opportunities within the enterprise and retail sectors.
• Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
• Present high-level IT solutions, prepare commercial proposals, formulate quotations, and skillfully negotiate contracts.
• Consistently achieve and exceed sales targets (KPIs) while driving revenue growth.
• Analyze deep customer requirements and translate business needs into robust, scalable IT solutions.
• Support the sales team in client meetings by conducting compelling product demonstrations and executing Proof-of-Concept (POC) initiatives.
• Design solution architectures and prepare comprehensive technical proposals and documentation.
• Act as the technical liaison, collaborating closely with internal teams (Developers, Project Managers) and external vendors to ensure successful solution delivery.
• Bachelor's degree in IT, Computer Science, Business, or a related field. Possesses a strong foundational understanding of IT services, excellent communication skills, and a highly self-motivated, goal-oriented mindset.
• Proven track record in B2B IT Sales / Solution Sales or as a Pre-Sales Consultant / System Engineer. Capable of handling end-to-end sales cycles, designing complex system integrations, and working effectively under pressure. Good command of English is required.
• Extensive existing client network in the enterprise/retail sector. Capable of closing multi-million baht deals, advising C-level executives on digital transformation strategies, or architecting large-scale multi-cloud and enterprise software deployments.
• B2B Enterprise Sales, Account Management, CRM Management, Negotiation, Commercial Proposal Writing, Client Relationship Management.
• Retail Solutions, POS (Point of Sale) Systems, ERP, System Integration, E-commerce platforms.
• Deep understanding of the Software Development Lifecycle (SDLC), APIs, and Enterprise Infrastructure.
• Knowledge and hands-on experience in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Cloud Architecture Certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, GCP Professional Cloud Architect), ITIL.
• Vendor-specific Sales Certifications (e.g., Microsoft Sales Specialist, AWS Business Professional) or recognized strategic selling credentials.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
• https://www.careers-page.com/gosoftthailandcoltd.

Experience:

2 years required

Skills:

Automation

Job type:

Full-time

• You can speak "tech" and "business" in the same sentence.
• You love a good challenge and a tight deadline.
• You can present with confidence to 3 people or 30.
• You like making complex stuff simple.
• Health insurance (because you're not a server).
• 12 days paid leave (and we want you to use them).
• Annual company outing (real fun, not forced fun).
• Provident fund (future you will thank you).
• Slide into our inbox with your CV.
• For the detail-oriented types.
• About the Role.
• As a Solution Consultant at CODIUM, you'll work with our Sales, PM, and Tech teams to design and present solutions from workflow automation and enterprise systems to AI-based products that match our clients' needs and business goals. You'll be client-facing from the first discovery call to the final handshake.
• Conduct discovery sessions to understand client needs and translate them into technical requirements.
• Present CODIUM's solutions (e-Memo, AI, automation, custom systems) in a clear, engaging way.
• Lead live demos, mockups, and proof-of-concepts.
• Work with PMs and Tech Leads to design architectures and estimate scopes.
• Prepare technical documentation, proposals, and solution slides.
• Act as a trusted technical advisor throughout the presales process.
• Bachelor's degree.
• 2+ years in presales, solution engineering, or software consulting.
• Strong presentation and communication skills with both technical and non-technical audiences.

Skills:

English, Thai

Job type:

Full-time

• Provide Technical Support to all SiteMinder labelled products and services to.
• internal and external customers, with a primary focus across the Thai language speaking APAC region.
• Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, email and other contact channels.
• Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
• Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
• Act as a technical expert, identifying issues and communicating issues and requirements internally.
• What you'll have.
• High level of customer service and IT technical skills.
• Fluent in English communication skills, both written and verbal.
• Strong Analytical skills - You'll be able to quickly analyze problems, determine the root cause and reach a resolution.
• An ability to operate across multiple technical platforms and systems in a fast. paced, KPI driven environment.
• An ability to diagnose and troubleshoot web browser and connectivity issues.
• Great capacity for both internal and external customer interaction as well as conflict resolution.
• Stakeholder management and working across internal teams to find solutions.
• Desirable: Previous experience working in a high volume contact centre providing technical customer support.
• Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
• Our Perks & Benefits.
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Experience:

5 years required

Skills:

Architecture

Job type:

Full-time

• Lead end-to-end architecture planning and solution design.
• for Smart Home platforms and digital services, ensuring alignment with business needs, enterprise standards, and technology strategies.
• Design and govern integration architectures.
• across applications, platforms, networks, infrastructure, and external ecosystems to enable seamless interoperability and business scalability.
• Embed Security by Design and Privacy by Design principles.
• throughout the solution lifecycle, ensuring compliance while proactively addressing risks and vulnerabilities.
• Architect and optimize cloud and infrastructure solutions.
• across On-Premises, Public Cloud, Private Cloud, Hybrid Cloud, and Multi-Tenant environments, balancing performance, scalability, availability, and cost.
• Establish and enforce architecture governance, standards, and best practices., conducting reviews to ensure solution quality, consistency, and sustainable delivery.
• Assess emerging technologies and industry trends.
• to drive innovation, define technology roadmaps, and support long-term digital transformation and business growth.
• Bachelor's or Master's degree.
• in Computer Engineering, Computer Science, Information Technology, Telecommunications Engineering, or a related field.
• 5+ years of experience.
• in Solution Architecture, Enterprise Architecture, System Integration, IT Infrastructure Planning, or related areas, with proven experience designing enterprise-scale applications and digital platforms.
• Industry experience in Smart Home, IoT, Digital Services, Telecommunications, or Technology.
• is an advantage.
• Strong knowledge of.
• Solution Architecture, IT Infrastructure Planning, System & Platform Integration, and IT/Network Architecture.
• Experience with.
• Public Cloud (AWS, Azure, GCP, HWC), Hybrid Cloud, and Multi-Cloud architectures., including API, Microservices, and Event-Driven Architecture concepts.
• Understanding of.
• Security by Design, Privacy by Design, Architecture Governance, Technology Standards, and DevOps/CI/CD practices., with governance and DevOps experience considered an advantage.

Experience:

3 years required

Skills:

Electronics, Automation

Job type:

Full-time

• Develop regional Green Factory solution roadmap aligned with sustainability and ESG trends inclusive FMCS, EMS, High efficient chiller system, energy saving, carbon emission.
• Conduct customer requirement analysis and translate needs into feasible, scalable, and cost-effective solutions.
• Develop standardized solution frameworks while maintaining flexibility for customer-specific customization.
• Business Development & Pre-sales Support.
• Partner with sales teams to support key accounts and strategic projects.
• Lead customer workshops, technical presentations, and executive-level discussions.
• Assess customer needs and determine the suitability of company solutions, focusing on scalable and repeatable business opportunities.
• Project Execution & Ownership.
• Manage full cycle solution projects from design through implementation and handover.
• Coordinate internal teams and external partners (SIs, suppliers).
• Support PJM to manage project scope, schedule, cost, quality, and project risks.
• Define solution portfolio, positioning, pricing strategy, and competitive differentiation.
• Track pipeline, orders, and revenue performance and report to management.
• Bachelor's or above in Energy, Electrical/Electronics Engineering, Automation, Industrial Engineering, or related disciplines.
• 6 years of experience or more in one or more of the segment: facility and energy management, ESG, Carbon emission.
• At least 3-5 years of experience in solution design, system integration, or project management roles.
• Hands-on experience with Factory Infrastructure, renewable energy.
• Experience in electronics manufacturing, PCB, or electronics industries is highly preferred.
• Ability to independently develop solution concepts, technical documentation, and customer presentations.
• Good command in English reading/writing/listening/speaking. Mandarin or other language is a plus.
• Top reasons for why join us?.
• Opportunity to join a diverse and international company where can help create a greener more intelligence-driven future.
• A number of programs each year to support you in your career journey and our program offering continues to grow annually.
• Balance life as we have 5-day work week policy.
• We offer comprehensive medical insurance coverage for you and your family.
• Yearly bonus and quarterly incentive to reward your achievements.
• We provide a free bus and van shuttle service to many locations around the company.
• Please submit an English Resume only.
• For more details about Delta Electronics, please visit www.deltathailand.com.

Skills:

Cloud Computing, Architecture, Salesforce, English, Thai

Job type:

Full-time

• Job Category.
• Sales.
• Job Details.
• About Salesforce.
• Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
• The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer's experience.
• The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers. To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.
• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
• Build trusted relationship with senior executives and key decision makers across Business and Technology.
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view.
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
• Ability to work as part of a team to solve technical problems in a varied environment.
• Translate these needs into a compelling vision and roadmap for our customers.
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people's attention.
• Knowledge of Salesforce will be an added advantage.
• Fluency in Thai and English is a must to communicate with customers.
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
• Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

1 year required

Skills:

Analytical Thinking, Data Analysis, Social media, Recruitment, Automation

Job type:

Full-time

• Research, analyze, and implement AI solutions to improve operational efficiency across the restaurant business.
• Design and optimize workflows using AI technologies such as Generative AI, AI Automation, Chatbots, Data Analytics, and Business Intelligence tools.
• Collaborate with cross-functional teams including Operations, Marketing, HR, IT, and Management to identify business pain points and develop practical AI-driven solutions.
• Manage and support AI tools and platforms used within the organization.
• Develop AI-powered processes to enhance areas such as recruitment, customer experience, CRM, social media content, and internal operations.
• Analyze business data and provide insights and recommendations through AI and digital solutions.
• Stay updated with emerging AI trends, technologies, and innovations relevant to the F&B industry.
• Prepare user guides, conduct training sessions, and support employees in adopting AI tools effectively.
• Coordinate with external vendors and technology partners regarding AI-related projects and systems.
• Bachelor's degree in Information Technology, Computer Science, Data Analytics, Digital Business, Business Technology, or related fields.
• 1-3 years of experience in AI Solutions, Digital Transformation, Automation, Business Technology, or related areas.
• Understanding of Generative AI, ChatGPT, AI Workflow Automation, Data Analytics, or related technologies.
• Experience in the restaurant, retail, or service industry is a plus.
• Strong analytical thinking and problem-solving skills.
• Ability to communicate and collaborate effectively with cross-functional teams.
• Passion for technology, innovation, and continuous learning.
• Experience with tools such as Power BI, Looker Studio, Zapier, Make, Notion AI, or other automation platforms will be an advantage.
• AI & Automation.
• Business Process Improvement.
• Data Analysis.
• Prompt Engineering.
• Workflow Design.
• Digital Transformation.
• Project Coordination.
• Presentation & Training Skills.
• Essential Well-being Fund.
• Consistency Reward: 500 Baht/Month.
• Performance Celebration: Twice-Yearly Bonuses.
• Annual Growth Adjustment.
• Provident Fund - Future-Ready Savings Plan.
• Yearly Health Boost Check-up.
• Total Health Coverage (OPD & IPD).
• Learning Expeditions & Global Exposure.
• Yearly Gatherings & Festive Events.
• Monthly Treats: Gift Voucher 1,000 Baht/Month & Exclusive Dining Discounts.
• Freedom to Dress - Express Yourself, Stay Professional.
• Quiet Room - Wellness Space.
• Tasty Treats & Snacks Hub.
• Balanced Workweek: 5 Days (9 AM-6 PM) with Flex-Time Freedom.
• Generous Leave & Public Holidays.
• Special Housing Loan Privileges.
• Emergency Assistance Loan.
• Technology Allowance for Work Enablement.
• Financial Support for Life Events.
• For more information about us, please visit;.
• Company Website: https://www.maguro.co.th/.
• Page Facebook - Brand Maguro: https://www.facebook.com/magurogroup.
• Page Facebook - Brand Ssamthing Together: https://www.facebook.com/SSamthingTogether.
• Page Facebook - Brand Hitori Shabu: https://www.facebook.com/hitorishabu.
• Page Facebook - Brand Tonkatsu Aoki: https://www.facebook.com/TonkatsuAokiThailand/.
• Page Facebook - Brand CouCou: https://www.facebook.com/CouCouAllDay/.
• Page Facebook - Brand Bincho: https://www.facebook.com/bincho.washoku/.
• Page Facebook - Brand Kiwamiya: https://www.facebook.com/Kiwamiya.Thailand.
• Page Facebook - Brand Chopman: https://www.facebook.com/share/1A7nyXRnyP/?mibextid=wwXIfr.
• Page Facebook - Brand Kaiten Sushi Onodera Thailand: https://www.facebook.com/share/178nWLevzz/?mibextid=wwXIfr.
• Page Facebook - Brand Ippe Koppe Thailand: https://www.facebook.com/share/1CBrdAytBz/?mibextid=wwXIfr.

Skills:

Product Owner, ETL, Power BI

Job type:

Full-time

• รับผิดชอบการออกแบบ Data model ที่รองรับการใช้งานระยะยาว.
• ช่วยวางแผนการสร้าง Data mart ให้เหมาะกับ use case ต่างๆ.
• ทำงานร่วมกับทีม ETL / Data Engineer เพื่อจัด schema, pipeline ให้ตรงกับความต้องการ.
• สื่อสารและแปล requirement ธุรกิจมาเป็น solution เชิงข้อมูลได้ดี.
• ทำหน้าที่วิเคราะห์ข้อมูลเชิงลึกให้กับหน่วยธุรกิจ.
• ออกแบบและพัฒนา Dashboard / Report บน Power BI อย่าง advance.
• ดึงข้อมูลจาก DWH โดยใช้ SQL ที่ซับซ้อน รวมถึงการทำ data wrangling.
• มีประสบการณ์ด้าน Data Analytics, Business Analysis, System Analysis หรือ Product Owner อย่างน้อย 5 ปี.
• มีความเชี่ยวชาญภาษา SQL เป็นอย่างดี.
• มีความเชี่ยวชาญ Visualization Tool เช่น Power BI และหรือ Data tools อื่นๆที่เกี่ยวกับ Data.
• มีประสบการณ์บริหาร Backlog, Use Case หรือ Project ด้าน Data จะได้รับการพิจารณาเป็นพิเศษ.
• มีความรู้ความเข้าใจใน Data Warehouse Concept, ETL เป็นอย่างดี.
• ทักษะการออกแบบ Data model, Data Mart.
• ทักษะในการวิเคราะ/แก้ไขปัญหา.
• K. Nanchanok (Recruiter) Email: nanchanok.r@ thaibev.com.
• Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• Office location: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Job type:

Full-time

ร่วมเป็นส่วนหนึ่งในการขับเคลื่อนพลังงานสะอาดไปกับเรา หากคุณชื่นชอบงานขายเชิงเทคนิค มีความรู้ด้านพลังงาน จึงเป็นสิ่งจำเป็น ติดตามและปิดการขาย ที่ปรึกษา B2B สำหรับเซลส์วิศวกร ต้องมีความรู้เรื่องโซลาร์และระบบ จำเป็นต้องมีประสบการณ์ในการขาย B2B หรือในสาขาที่เกี่ยวข้อง.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Understand customer needs and recommend suitable IT solutions, especially Open-Source-base solutions.
• Design solutions and prepare Architecture, BOM, SOW, and cost estimates.
• Prepare technical proposals and support RFP, RFQ, and TOR requirements.
• Present solutions and conduct technical demonstrations and PoCs for customers.
• Work closely with Sales, Product, Delivery, partners, and vendors to support business opportunities and project success.
• Thai Nationality Only.
• Bachelor s degree in Computer Science, IT, Computer Engineering, or a related field.
• Experience in Presales, Solution Consulting, Solution Engineering, or related IT roles.
• Good understanding of IT infrastructure, enterprise technology, or related solutions.
• Experience in solution design, technical proposals, BOM, SOW, RFP/RFQ/TOR, presentations, or PoCs.
• Good communication, presentation, analytical, and problem-solving skills.
• Able to communicate in English, both written and spoken.
• Able to work effectively with customers, Sales teams, technical teams, partners, and vendors.
• Relevant technical or vendor certifications are an advantage.
• Provident Fund.
• Group Life and Health Insurance, including Dental Coverage up to THB 4,000 per year.
• Annual Health Check-up.
• 10-20 Days of Annual Leave, based on years of service.
• Annual Salary Review.
• Annual Bonus.
• Annual Company Party and Company Outing.
• Training Budget of THB 10,000 per year.

Experience:

5 years required

Skills:

Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL

Job type:

Full-time

• Why LINE MAN Wongnai.
• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifesty ...
• Why this Role.
• This role re-imagines traditional IT operations by positioning you as the team's core.
• Builder".
• and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
• Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
• By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
• Endpoint Security & UEM Architecture.
• Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
• Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
• Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
• Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
• Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
• Automation & System Integration.
• Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
• Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
• Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
• Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
• Operations & Optimization.
• Analyze and resolve complex technical glitches related to API integrations and scripts.
• Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
• What You'll Need.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
• 4-6 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
• Passion for Coding and Scripting.
• Strong hands-on coding skills in.
• Python, Google Apps Script, or PowerShell,.
• along with SQL fundamentals.
• Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
• Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
• Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
• Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
• Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
• What Sets You Apart.
• Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
• Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
• Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.

Experience:

5 years required

Skills:

Financial Reporting, Architecture, Recruitment, Automation, Kubernetes, YouTube, ERP

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Agoda's FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly.
• As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation.
• In this role, you will help shape the future of Agoda's tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business.
• The Opportunity.
• We are looking for a Platform Architect to define and drive the technical direction of Agoda's Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda's global financial operations, high transaction volumes, and evolving regulatory needs.
• You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda's internal systems, data flows, tax engines, and selected third-party platforms.
• As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda's scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Shape the technical direction, architecture strategy, and long-term roadmap for Agoda's Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals.
• Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda's global scale., with the key starting focus being the Tax platform.
• Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value.
• Work hands-on with engineering teams on key technical decisions, system design,.
• implementation.
• trade-offs, proof-of-concepts, and critical architecture components.
• Lead architectural reviews and.
• provide.
• expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness.
• Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and.
• operate.
• effectively.
• Analyze Agoda's current Tax technology landscape,.
• identify.
• systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state.
• Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery.
• Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms.
• Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership.
• Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology.
• Effectively.
• utilize.
• AI to achieve.
• all.
• the above, including contributions in building the solutions you helped design.
• 10+ years.
• of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems.
• 3+ years.
• of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms.
• Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability.
• Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains.
• Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale.
• Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans.
• Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders.
• Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority.
• Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization.
• Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models.
• Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions.
• Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points.
• Familiarity with event-driven architecture, streaming, or middleware integration technologies.
• Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures.
• Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls.
• Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams.
• Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments.
• Bengaluru.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL

Job type:

Full-time

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines traditional IT operations by positioning you as the team's core "Builder" and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
• Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
• By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
• Endpoint Security & UEM Architecture.
• UEM Management: Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
• UEM Lifecycle Management: Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
• Policy Enforcement: Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
• Threat Mitigation: Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
• Documentation: Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
• Automation & System Integration.
• Workflow Automation: Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
• System Integration: Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
• System Configuration & Enhancement: Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
• Testing & Quality Assurance: Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
• Operations & Optimization.
• Problem Solving: Analyze and resolve complex technical glitches related to API integrations and scripts.
• Performance Monitoring: Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
• What You'll Need.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
• 1-3 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
• Passion for Coding and Scripting Strong hands-on coding skills in Python, Google Apps Script, or PowerShell, along with SQL fundamentals.
• Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
• Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
• Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
• Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
• Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
• What Sets You Apart.
• GenAI & AI Innovation Mindset: Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
• Proactive Builder Mentality: Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
• Security-First Automation Vision: Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.

Experience:

3 years required

Skills:

Cloud Computing, Social media, Salesforce

Job type:

Full-time

• Job Category.
• Sales.
• Job Details.
• About Salesforce.
• Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
• We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management, Master Data Management (MDM), or Data Governance to join our team in Thailand - Hybrid.
• You will report to the Solutions Engineering Manager based in Singapore.
• The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption.
• The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
• KNOWLEDGE & SKILLS.
• Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology.
• Advanced knowledge of security for cloud computing.
• Expert level skills for Informatica services and product capabilities in respective major or area of focus.
• Ability to engage VP/Director customer personas.
• Credibility with data engineers, data scientists, and other technical personas.
• Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases.
• Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
• Strong written and verbal communication skills.
• Ability to create and execute on a strategic technical account plan.
• ESSENTIAL DUTIES.
• Proactive learner.
• Manage customer engagements independently.
• Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater.
• Stay current on certification of services required for area of responsibility.
• Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication.
• Create and deliver customized demos.
• Conduct technical workshops with customers.
• Lead RFP responses and POC's.
• Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
• Provide customer feedback on product gaps using Vivun.
• Ability to support demos at marketing events independently.
• Ability to create and present new customer demos for new use cases with minimal assistance.
• Present existing EBC content.
• EDUCATION & EXPERIENCE.
• 8+ years of relevant experience in data integration, master data management, or data governance.
• 10+ years of presales/technical sales or consulting experience.
• BA/BS or equivalent educational background is preferred.
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
• Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Business Development, Architecture, Recruitment, English, Thai

Job type:

Full-time

• This is a senior consulting role with a strong pursuit and proposal focus. You work with business development and client leaders to turn client challenges into clear, credible and commercially viable solutions. You engage directly with senior stakeholders across Thai enterprises, from large conglomerates and financial institutions to retail powerhouses, build technical credibility early, and stay close enough to delivery to ensure what is sold can be executed.
• You should be comfortable moving between client conversations, proposal work, techni ...
• Job responsibilities.
• Partner with business development and client leaders to shape opportunities, define solution strategies, and support complex pursuits from qualification through closure.
• Design innovative, scalable, and commercially viable technology solutions that address client challenges and deliver measurable business value.
• Develop compelling value propositions, proposals, estimations, and RFP responses in both Thai and English.
• Engage with senior business and technology stakeholders to understand business objectives, challenges, and decision drivers.
• Present complex technical solutions clearly to both technical and non-technical audiences, translating technology into business outcomes.
• Advise clients on emerging technologies, digital transformation, cloud platforms, and modern engineering practices.
• Collaborate with architects, delivery leaders, and engineering teams to ensure proposed solutions are feasible, executable, and aligned with delivery capabilities.
• Contribute to opportunity planning through estimation, team shaping, scope definition, risk assessment, and commercial considerations.
• Build trusted relationships with executive stakeholders and technical influencers to strengthen Thoughtworks' presence in the Thailand market.
• Mentor technical leaders, contribute to thought leadership initiatives, and help develop market-focused offerings that drive long-term growth.
• Job qualifications.
• Technical Skills.
• Architecture Expertise: Experience across solution, enterprise, cloud, data, and integration architecture in complex environments.
• Technical Pre-sales: Hands-on involvement in pursuits, discovery, solution shaping, proposals, workshops, and RFP responses.
• Modern Engineering Knowledge: Strong understanding of software delivery practices, architecture patterns, and trade-offs.
• Solution Design: Ability to create scalable, practical, and business-aligned technology solutions.
• Regional Tech Awareness: Familiarity with Thailand/SEA technology landscape and ecosystem.
• Business Value Focus: Ability to translate technical capabilities into tangible client outcomes.
• Professional Skills.
• Stakeholder Influence: Ability to engage and influence senior executives and engineering teams effectively.
• Commercial Acumen: Understanding of profitability, growth levers, and deal shaping.
• Consulting Capability: Strength in facilitation, problem structuring, and stakeholder alignment.
• Entrepreneurial Mindset: Comfortable working in ambiguity and building new opportunities.
• Leadership & Mentoring: Experience guiding senior technologists and building strong teams.
• Communication Skills: Clear and effective communication across local and global stakeholders.
• Language Skills: Proficiency in Thai is highly preferred, English for global collaboration.
• Other things to know.
• Learning & Development.
• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
• Responsible Use of AI in Recruitment.
• At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
• Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
• We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full.
• Thoughtworks AI Policy for Recruitment.
• About Thoughtworks.
• Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary.
• LI-Onsite.
• See here our AI policy.

Skills:

Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Skills:

Electronics, Automation

Job type:

Full-time

The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.

Skills:

Software Development, Fast Learner, .NET, SQL, English

Job type:

Full-time

• The ideal candidate will be responsible for working cross-functionally to design solutions by multiple business units requirement. To be effective in this position, you must feel comfortable owning the entire system development process from inception to completion.
• Key Roles and Responsibilities.
• Handle projects related to multiple business units.
• Design, develop, implement and coordinate systems, policies, and procedures.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Co-operate with a leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Identify problematic areas and implement strategic solutions in time.
• Bachelor's Degree or higher in Computer Science, Engineering, Information Technology, or related fields.
• At least 3 - 10 years 'experience in Programmer/software development and system Analyst using.NET platform, OOP, Web application.
• Have skill on SQL Server (Query, Stored procedure, Function).
• Able to deal and handle difficult situations and work under time constraints.
• Systematic thinking, proactive, self-motivated, fast learner, and willing to contribute and work as a team.
• Ability to work on multiple tasks /projects and prioritize tasks or projects.
• Able to communicate in English.
• Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
• Additional Information.

Experience:

9 years required

Skills:

Business Development, Risk Management, Architecture, Automation, Salesforce, Assurance, English, Arabic

Job type:

Full-time

• D365 Contact Center solution design and architecture.
• D365 CCaaS delivery leadership and capability build.
• Client advisory on contact center transformation and adoption.
• Lead D365 CCaaS solution design and delivery across omnichannel engagement, case management, and intelligent routing.
• Define scalable, secure, and high-performing solution architectures across D365 Customer Service, Power Platform, and Azure integration services.
• Lead the full project lifecycle from discovery and design through build, testing, deployment, and go-live, aligned with Microsoft best practices.
• Facilitate client workshops to capture requirements, map journeys, and translate needs into scalable, sustainable solutions.
• Serve as the client-facing delivery lead, presenting architecture, recommendations, demos, and progress updates to business and technical stakeholders.
• Implement AI-powered service capabilities, including Copilot, Conversational AI, agent assist, knowledge recommendations, summarization, and automation.
• Oversee D365 Customer Service and Power Platform configuration, customization, QA, testing, issue resolution, SIT/UAT, and deployment readiness.
• Design and govern enterprise integrations using Azure services and proven patterns to enable seamless end-to-end processes.
• Lead, mentor, and coach developers and consultants, providing technical oversight and building team capability.
• Support business development through solutioning, proposals, estimates, presentations, demos, PoCs, and AI-enabled customer engagement opportunities.
• What You'll Bring.
• 6-9 years of hands-on experience designing and delivering CCaaS solutions on leading platforms such as Genesys Cloud CX, NICE CXone, Amazon Connect, Cisco Webex Contact Center, or Salesforce Service Cloud.
• Proven CCaaS delivery experience with strong knowledge of scalability, resilience, and modern cloud deployment models.
• Strong understanding of omnichannel contact centers, including voice, chat, email, social orchestration, intelligent routing, case management, and seamless customer and agent experiences.
• Proven ability to design and implement AI-powered CCaaS solutions, including Conversational AI, automation, workflow orchestration, decision support, and AI-assisted operations.
• Focused on improving business outcomes through automation, intelligence, self-service, AI-driven productivity, and omnichannel CX optimization.
• Experience integrating contact center platforms with CRM systems to enable unified customer views and consistent engagement.
• Strong understanding of CC architecture, operating models, journey orchestration, workforce optimization, service analytics, and continuous improvement.
• Exposure to multiple CCaaS vendors, with ability to adapt patterns, capabilities, and architectures across ecosystems.
• Knowledge of D365 Contact Center and Customer Service, with ability to ramp up quickly and lead Microsoft ecosystem delivery.
• Experience with Azure Communication Services, Teams Voice, Microsoft Copilot, Copilot Studio, or Azure AI Foundry is a strong advantage, along with awareness of the multi-vendor CCaaS landscape and Microsoft's differentiators.
• Soft Skills.
• Strong client engagement and stakeholder management skills.
• Experience leading delivery teams and workstreams.
• Ability to translate business requirements into technical solutions.
• Strong problem-solving and communication skills.
• Language Skills.
• Fluency in English (required).
• Fluency in Arabic (required).
• Certifications (Preferred).
• Relevant certifications from leading CCaaS platforms, such as Genesys Cloud CX, NICE CXone, Amazon Connect,Cisco Webex Contact Center, Salesforce Service Cloud.
• D365 Customer Service Functional Consultant Associate.
• D365 Customer Experience Analyst Associate.
• Copilot and Agent Administration Fundamentals.
• Additional certifications in D365 Customer Experience or Solution Architecture are a plus.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.

Skills:

Microsoft Dynamics, Architecture, Automation, Salesforce, Javascript, Netsuite, ASP.NET, Python, Oracle, Ruby, XML, PHP

Job type:

Full-time

• Solution Architect will work with the internal or external clients and understand the project requirements, and will be provide a blue print or solution design document for any tactical project or System Integration projects and ensure standard development procedures are followed.
• Create, design architect and implement programs in Marketing Technologies like Eloqua, Adobe Campaign platform, Braze, Salesforce, Tealium etc.
• Subject Matter Expert on product, integration process and complex program flows.
• Assist clients with day-to-day process improvements, if needed, metrics reporting, simple solutions to complex policies.
• Provide consulting to strategy and delivery team on implementation/technical of Marketing technology.
• Accountable for success of solution and acceptance by customers.
• Skills Required.
• Strong knowledge and working experience in HTML, Java script is a MUST.
• Strong experience in HTML,CSS, Database modelling, Schema Development (XML), JSON Script, and Javascript,Jquery or any scripting technologies like PHP/PYTHON/RUBY or ASP.Net or PHP.
• Proficiency with complex IT/software solutions is a must.
• Solid understanding of and detailed experience in system/solution architecture, cloud solutions and API.
• Having experience in Line integration with Marketing Automation is preferable.
• Experience in either Database Marketing, Marketing Operations, or Email Marketing.
• Solid understanding of internet technologies (such as HTML, Flash, JavaScript, XML, Perl, web servers/technology, streaming media).
• Experience with any of the following; Unica, DMO,Eloqua, Oracle/Siebel, Braze, Tealium, SalesLogix, Microsoft Dynamics, or NetSuite CRM is an asset.
• Excellent analysis skills and the ability to develop processes and methodologies.