Experience:

5 years required

Skills:

Recruitment, XML, English

Job type:

Full-time

• Author and coordinate the authoring of relevant flight operations manuals according to the Flight Operational Standards defined by STL.
• Update relevant flight operations manuals according to aircraft definition, operational feedbacks and requests from the customers, authorities/agencies or internals.
• Manage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manuals.
• Answer to customer queries on flight operations matter upon STL requests.
• Ensure that all flight operations concerns and needs raised by the customers are well assessed and addressed within the defined time scale.
• CORE JOB Requirement.
• Bachelor degree in aeronautical engineering.
• 2 to 5 years of experience in airline operations or equivalent.
• Advanced level of communication skills in English.
• General knowledge of aircraft systems.
• Sturdy knowledge of IT tools and particularly in the authoring of structured documentation in XML.
• Familiar with an international and multifunctional environment.
• Ability to organize and manage multiple priorities.
• Good customer service mindset.
• Good team player.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Customer Flight/Mission & Ops Support.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

5 years required

Skills:

Recruitment, XML, English

Job type:

Full-time

• Author relevant flight operations manuals according to the Flight Operational Standards defined by STL.
• Update relevant flight operations manuals according to aircraft definition, operational feedbacks and requests from the customers, authorities/agencies or internals.
• Manage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manuals.
• Answer to customer queries on flight operations matter upon STL requests.
• Ensure that all flight operations concerns and needs raised by the customers are well assessed and addressed within the defined time scale.
• CORE JOB Requirement.
• Bachelor degree in aeronautical engineering.
• 2 to 5 years of experience in airline operations or equivalent.
• 2 to 5 years of experience as Flight Attendant.
• Advanced level of communication skills in English.
• General knowledge of aircraft cabin systems.
• Sturdy knowledge of IT tools and particularly in the authoring of structured documentation in XML.
• Familiar with an international and multifunctional environment.
• Ability to organize and manage multiple priorities.
• Good customer service mindset.
• Good team player.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Customer Flight/Mission & Ops Support.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

3 years required

Skills:

Project Management, Problem Solving, Recruitment, Energetic, English

Job type:

Full-time

• Summary: This role is a dual task which requires a methodical approach to ensure control and accuracy and contributes to the Airworthiness and safe completion of all maintenance activities, provide support for all items relating to Part M and 145 activities for the customers fleet of aircraft, combining engineering system skills with forward planning to ensure the smooth and safe maintenance operations. Assistant in Administrative works.
• The planning element relates to the following; Liaison with customers & representati ...
• Bachelor degree in Aeronautical or appropriate field with equivalent.
• Proficiency in MS office applications especially Excel Having experience Veryon Tracking+ maintenance software will be advantage Proficiency in Thai and English (written and verbal) 1-3 years of related working experiences Energetic and abilities to present ideas, approach and objective clearly Equip with problem solving skills or be ready to anticipate when problem raise. Strong interpersonal and communication skills to work effectively with others Project Management Location Lopburi This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Helicopters (Thailand) Ltd. Employment Type: Permanent ------- Experience Level: Entry Level Job Family: Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected]. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Project Management, Problem Solving, Multitasking, Recruitment, Leadership Skill

Job type:

Full-time

• Data & Workflow scoping phase, prerequisites, data mapping preparation, sourcing and consolidation.
• Consolidation of the configuration.
• Delivery of Customer Training.
• Preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• Follow-up on any additional needs raised by the customer.
• In Service support of Core X Skywise Digital Solutions.
• Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
• Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
• When the need for a stronger engagement is identified and validated by the Customer Experience Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
• Support on-call rotations to ensure customers continue to receive support.
• Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local management.
• Act as a bridge between airline customers and internal teams.
• Customer Feedback loop.
• Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
• Prioritize all the customers queries, requests and pain points related to Core X in the region and provide them to the Product Support Manager.
• Knowledge Management & Training.
• Identify the need for and organize Training sessions for internal colleagues as well as partners (e.g subcontractors).
• Ensures knowledge enabling more efficient support and providing software release information is recorded and communicated (e.g. Knowledge Articles, Learning Kits, How-Tos, Release Notes).
• Continuous Improvement and Other activities.
• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
• Other duties reasonably determined from time to time by the Company.
• Personal & Interpersonal Skills.
• Requires 4 or more years of professional experience in Aeronautical or Data Analytics Industry.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, dispatchers, maintenance crew, Airline Engineering, Airline IT department, Airline Flight Ops Engineering, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• Degree in Engineering in the fields of Aircraft Design, Aircraft.
• Operations, IT, Computer Science or equivalent experience.
• 4 or more years of professional experience in Aeronautical or Data Analytics Industry.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, dispatchers, maintenance crew, Airline Engineering, Airline IT department, Airline Flight Ops Engineering, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• English fluent written and spoken, any additional language is a plus.
• Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as liaison.
• Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems, involving log analysis and understanding system workflows.
• System Tools: Proficiency with ticketing/project management software and general business tools.
• Knowledge of databases or web technologies can be highly beneficial.
• Knowledge in Big Data and Artificial Intelligence.
• Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
• Aviation Operations Knowledge in Flight Operations and Technical Operations.
• Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Digital.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

2 years required

Skills:

Product Owner, Multitasking, Architecture, Recruitment, Leadership Skill

Job type:

Full-time

• Translate MRO Pain Points: Work directly with Customer Experience (CX) teams and MRO clients (independent MROs and embedded airline MROs) to translate qualitative operational bottlenecks into clear technical product requirements.
• Feasibility & Data Lake Scoping: Assess whether customer requirements and customized maintenance workflows can be supported by the current Skywise data lake, the MRO Data Ontology framework, and platform architecture.
• Customer Demos & Workshops: Lead live, technical product demonstrations and interact ...
• Compliance & Governance: Ensure all proposed digital tools and data workflows adhere to strict data privacy, security standards, and aviation regulatory requirements (EASA/FAA).
• Strategy & Roadmap Definition.
• Integrated with Principal Product Managers & Portfolio Managers.
• Prioritize MRO Features: Rank product enhancements, add-ons (e.g., Skywise Boost, Collaboration Projects), and MRO applications based on operational impact vs. data and platform readiness.
• Dataset & Ontology Strategy: Define requirements for ingesting and structuring fragmented MRO data sources (maintenance logs, work packages, task state overviews, telematics, and parts interchangeability) into the Skywise Ontology.
• Commercial Feature Packaging: Partner with Product Managers to package, bundle, and position MRO offers.
• KPI Definition: Define and track North Star metrics, translating platform engagement and tool usage into tangible MRO business outcomes (e.g., reduced grounding time, improved turnaround time, optimized labor utilization).
• Development & Refinement.
• Connected with the Software Factory teams.
• Own Epics & Dossiers: Build, refine, and own Epic Dossiers for MRO features and standard applications (e.g., Man-Hours Forecasting, Unscheduled Findings, Resource Visibility, Configuration Sharing) to clear governance process gates and guide Software Factory development.
• Domain Validation: Validate algorithm outputs, predictive models, and simulation digital twins to ensure physical consistency with real-world hangar, component, and aircraft maintenance constraints.
• Exploratory & Low-Code Environment Adoption: Leverage and configure point-and-click analytical tools (Contour, Object Explorer) and low-code/no-code application frameworks (Workshop) to design intuitive workflows tailored to aircraft engineers and maintenance planners.
• Feedback Loops & User Co-Creation: Establish closed-loop feedback processes with field users (hangar technicians, shop planners) to continuously refine platform usability and solution accuracy.
• Delivery & Scaling.
• Connected with the Hosting & Software Factory Teams.
• Onboarding & Deployment Oversight: Support customer onboarding programs (including initial workflow/app deployments and revisits) to ensure successful application adoption and system integration.
• Interoperability & Data Export: Ensure robust integration with legacy MRO systems and external IT software via BI Connectors, Webhooks, and RESTful APIs.
• Ecosystem Collaboration Spaces: Promote and govern secure "Collaboration Projects / Spaces" to enable seamless, joint workflows between MROs and partner airlines.
• External Influence & Industry Advocacy.
• Connected with Marketing, Communications, and Industry Bodies.
• Voice of Skywise [MRO]: Represent the Skywise Core [MRO] product line at key industry symposiums, MRO conferences, and aviation summits.
• Thought Leadership: Publish points of view, whitepapers, and technical articles demystifying data-driven maintenance, operational digital twins, and predictive MRO strategy.
• Secondary.
• MRO Digital Literacy & Internal Coaching: Act as a functional coach for internal product managers and commercial teams. Lead workshops to demystify MRO platform capabilities and data ontology, enabling teams to independently identify customer expansion opportunities.
• Benchmarking & Market Intelligence: Conduct competitive scans of the MRO digital software landscape, monitoring third-party solution providers to inform "Build vs. Buy vs. Partner" decisions for the product line.
• Cross-Program Data Synergy: Identify data silos across the wider aviation ecosystem (such as linking assembly line production quality data with in-service MRO maintenance logs) to unlock compound value for customers.
• Personal & Interpersonal Skills.
• Multitasking & Strategic Prioritization: Ability to manage long-term strategic roadmap goals alongside immediate, technical Epic definitions for development sprints.
• Cross-Functional Glue: Exceptional collaboration skills, acting as the primary link between software engineers, data architects, UX designers, and hangar maintenance personnel.
• Pragmatic Problem Solver: Comfortable navigating complex aviation datasets, legacy MRO software structures, and regulatory constraints, turning constraints into intuitive platform solutions.
• Accountability & Ownership: End-to-end pride and accountability for product health, deployment quality, and user satisfaction.
• Global & Cultural Adaptation: Experience working seamlessly with international, cross-functional, and remote teams (e.g., Toulouse, Singapore, global customer bases).
• Strong Communicator & Influencer: Highly articulate presenter capable of engaging senior airline/MRO executives, VPs of Maintenance, IT leads, and shop-floor engineers with equal confidence.
• Bachelor's Degree (or equivalent work experience of at least 5 years) in Engineering, Aviation/Aeronautics, Computer Science, or Information Technology.
• Droven customer-facing experience (minimum 2 years) with Airlines, MROs, or OEM technical operations.
• In-depth knowledge of digital maintenance operations, fleet health monitoring, reliability engineering, line/base maintenance planning, and shop floor logistics.
• Demonstrated understanding of data analytics, ontology data modeling, low-code/no-code application development, or enterprise digital platforms (familiarity with Skywise or Palantir Foundry is a major asset).
• Familiarity with AI assistance tools, predictive algorithms, and dynamic simulation environments applied to operational challenges.
• Ability to drive internal drumbeats, manage project deliverables, adhere to contractual commitments, and maintain product consistency.
• Proficient in change management.
• Excellent communication skills with experience holding technical and commercial discussions with MRO Heads, VPs of Maintenance, and IT Directors.
• Capable of creating a strong and trustful customer relationship and managing customer expectations. You believe in listening to the customer, as much as being able to give clear explanation and resolve potential issues.
• Proactive and good organizational skills.
• Good team player, have the ability to collaborate in cross-functional teams and include remote teams to ensure consistent ways of working.
• Curious and open-minded for change and continuous improvement.
• English Advanced level (written and spoken), an additional language would be an asset.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Technical Data & Publications.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

2 years required

Skills:

Good Communication Skills, Financial Analysis, Problem Solving, Recruitment, Budgeting

Job type:

Full-time

• Budgeting & Forecasting: Support in compiling annual budgets and quarterly forecasts.
• Variance Analysis: Track actual business performance against targets and investigate discrepancies with quality commentary.
• Reporting: Prepare routine monthly dashboards for budget owners to have a view on the actual to date vs budget.
• Operational Support: Utilize appropriate systems and methods to advise and educate the operational teams with finance-related processes: expenses notes, Purchase orders and payments.
• Internal Control: assist in compliant financial operations by effectively reviewing and preparing internal control reports.
• Secondary.
• To follow up with POs of hosting activities and ensure invoicing is issued on timely basis.
• To follow up with Business Controllers on overdue invoices.
• Collaborate with team members and contribute on enhancing existing reports and process.
• Support with Risks & Opportunities reporting.
• Provide analytical support to cross-functional initiatives and ad hoc projects assigned by Head of Finance.
• Other duties reasonably determined from time to time by the Company.
• Outputs.
• Insightful Financial analysis to support business objectives.
• On time, on quality reporting.
• Resolved queries related to financials and proactively proposing process improvements.
• Increased Finance Awareness: supported to provide tools and educate the business on financial concepts and processes.
• Personal & Interpersonal Skills.
• Good communication skills, in person and in writing.
• Service Oriented and Proactive mindset.
• Strong analytical and problem solving skills.
• Result oriented attitude.
• Highly dependable and trustworthy.
• Fresh university graduate or 1-2 years of working experience, in Business Administration or Finance fields.
• Strong analytical, problem-solving skills.
• Willingness & Keen to learn attitude.
• Advanced Excel or Google Sheet skills.
• Foundational knowledge of P&L statements, balance sheets, and cash flow logic.
• Excellent communication skills, ability to manage time effectively.
• Ability to work in an international environment.
• Fluent in written & spoken Thai and English.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Financial Expertise.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

5 years required

Skills:

Recruitment

Job type:

Full-time

• Supervise all maintenance tasks consistent with OEM technical data including ADs, EASBs/ASBs and SBs.
• Provide on-the-job training covering field level maintenance and operations, functional tests, inspections and repair activities.
• Provide guidance in accessing and using the information in AirbusWorld, T.I.P.I,.
• T.O.O.L.S. and EASA websites.
• Impart AH standard practices and the aviation maintenance industry best practices.
• Guide the usage of special tools and precision test instruments and equipment.
• Impart knowledge of logistics and support maintenance planning and material management.
• Analyze, interpret and evaluate newly discovered technical issues.
• Identify risks in safety in the area of maintenance.
• Raise safety awareness in daily operation.
• Report in-service incidents to Airbus Helicopters.
• Provide technical filtering and verification on warranty claims.
• Collect fleet data.
• Secondary.
• Regularly provide feedback to Airbus Helicopters on customer experience and expectation.
• Contribute to the Product Improvement Program.
• Recommend modifications by available SBs that may improve fleet availability.
• Support Airbus Helicopters initiatives in promoting new services and/or developments in existing ones.
• Other assignment related.
• General.
• Comply with Airbus Ethic and Compliance policy.
• Comply with Airbus Code of Conduct.
• Adhere to Airbus Export Control compliance.
• Personal & Interpersonal Skills.
• Confident.
• Regular communication and dialog.
• Availability.
• Listening.
• Keep promises.
• Emotional intelligence.
• Aware of local sensitivities.
• Professional skills.
• 5 years experience in aviation maintenance industry.
• Attended OEM Type Training on relevant helicopter type and engine.
• Familiar with AirbusWorld and WebTEK functionalities.
• Practical experience in O/I-level airframe repair.
• Official H225 Type Rating or Type Qualification.
• Recent hands-on H225 experience.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Helicopters (Thailand) Ltd.
• Permanent.
• Professional.
• Customer Eng.&Technical Support&Services.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Safety Management, Negotiation, Recruitment, English

Job type:

Full-time

• Coordinate with internal and external stakeholders involved in aircraft system malfunction definition documents, aircraft system specification, Data Package production and support activities (Airbus design office, training device manufacturers, training policy experts, etc.).
• Specify, develop and validate aircraft systems simulation documents for training purposes.
• Define the malfunction documents related to aircraft systems for flight and maintena ...
• Support the provision of operational documentation for training simulators.
• Participate into safety management activities in coordination with training and flight operations support.
• Lead and support specific improvement projects within the Aircraft Simulation department.
• Link with aircraft full change process to monitor current and upcoming modifications (MODs) impacting training simulation deliverables.
• Perform other related duties as assigned.
• Personal & Interpersonal Skills.
• Familiar with an international and multifunctional environment.
• Good decision-making, negotiation and conflict management.
• Ability to organize and manage multiple priorities.
• Good team player and able to work independently.
• Good customer service mindset.
• Ability to work under pressure.
• Professional skills.
• Bachelor degree or higher in aeronautical or related field with equivalent work experience.
• At least 3 years relevant experience in aircraft systems and/or aircraft simulator.
• Advanced level of communication skills in English.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Flight line.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Fast Learner, Recruitment, XML, English

Job type:

Full-time

• Assess and advise the customers' current process of the flight operations manuals management (Company manuals, aircraft simulation manuals, FCOM, MEL, QRH/eQRH, CCOM, WBM, AFM, etc.).
• Coordinate with customers' needs and manage the customized flight operations documentation with multiple output formats available (PDF, Ops Library Browser (OLB), eQRH, FlySmart+ and others in EFB format).
• Provide aircraft fleet management, aircraft Service Bulletin (SB) integration and XM ...
• Provide engineering expertise to customize the flight operations manuals, and to support the customers in front of the authority.
• Deliver, update and customize the flight operations documentation management for aircraft simulators in digital format for training purposes.
• Coordinate and support the Flight Operations Documentation/EFB Project Manager to complete the projects on time within budget and within scope.
• Professional Skills.
• Bachelor degree in Aeronautical or appropriate field with equivalent work experience or a related field.
• A minimum of 2 years relevant experience in aircraft system and/or flight operations documentations/manuals and EFB management.
• Good knowledge with skills and experience on the XML authoring tool (ADOC, FODM, DocManager, etc.).
• Excellent computer literacy skills.
• Advanced level of English communication skills and interpersonal skills to work well in the international and multicultural work environment.
• Good ability to handle and complete the different tasks within the same timeframe with multiple deadlines.
• Good ability to work under pressure with multiple priorities.
• Good ability to organize, manage and plan the production delivery on hand with teams.
• Be detail-oriented with self-validation mindset.
• Be team-orientated and willing to participate in collaborative environment.
• Fast learner with good ability to learn new things.
• Be able to work autonomously and without supervision.
• Deliver, update and customize the Flysmart+ setting and manage the performance module, load and trim sheet module, etc.
• Deliver, update and ensure the updated information is distributed in every AIRAC cycle.
• Measure and improve on the project performance, efficiency and quality.
• Create and maintain comprehensive checklists, guidelines and referenced books for documentation and EFB management.
• Perform other related duties as assigned.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Entry Level.
• Testing.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Japanese

Job type:

Full-time

• preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• follow-up on any additional needs raised by the customer.
• In Service support of Crew Planning Newco Digital Solutions.
• Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
• Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
• When the need for a stronger engagement is identified and validated by the CX Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
• Support on-call rotations to ensure customers continue to receive support.
• Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local managements.
• Act as a bridge between airline customers and internal teams.
• Customer Feedback loop.
• Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
• Prioritize all the customers queries, requests and painpoints related to Crew Planning in Asia and provide them to the Product Support Manager.
• Continuous Improvement and Other activities.
• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
• Travel: 10-20%.
• Required.
• Degree in Engineering in the fields of Aircraft Design, Aircraft Operations, IT, Computer Science or equivalent experience.
• Required.
• 4 or more years of professional experience in the domain of Airline Crew planning.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, crew managers, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• Preferred.
• Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as a liaison.
• Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems. This often involves analyzing logs and understanding system workflows.
• System Tools: Proficiency with ticketing/project management software and general business tools.
• Knowledge of databases or web technologies can be highly beneficial.
• Knowledge in Big Data and Artificial Intelligence.
• Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
• Aviation Operations Knowledge in Flight Operations and Technical Operations.
• Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
• English fluent written and spoken.
• Japanese fluent written and spoken.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Permanent.
• Professional.
• Digital.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

5 years required

Skills:

Safety Management, Recruitment, English

Job type:

Full-time

• Understand airline Flight Operations and Training organizations and activities.
• Adapt to specific airline or cultural environments, in order to establish a trustful relationship with the customers.
• Coordinate and follow-up various flight operations & training actions launched by / for the operators, through emails, phone calls and regular visits.
• Identify and report any (potential) safety issue or (potential) safety event that is detected in the day to day activity. Contribute, on request, to safety enhancement initiatives triggered by the Airbus Safety Management System (SMS).
• Detect and identify airline Flight Operations & Training needs, as well as opportunities for selling Airbus and NavBlue added-value products and services. Promote and ensure technical presentations of the Airbus Flight Operations & Training products & services.
• Be the focal point for his/her airline flight operations transverse matters.
• Ensure that the flight operations requests to/by the operators are properly addressed and reflect real needs.
• Coordinate and follow-up actions launched with the airline flight operations or training departments.
• Provide added value in the communication between the airline and the Airbus Flight Operations & Training Support department, in order to avoid misunderstandings or misinterpretations.
• Represent Airbus in front of the airline for flight operations & flight training matters.
• Establish and maintain the required trustful business relationship with the airlines, through regular visits, phone calls and emails.
• Promote and protect the Airbus image.
• As a member of the Regional Flight Operations Support Office, work closely with the Customer Support Head of Region, the Customer Support Directors (CSD), the Field Service and NavBlue teams, in order to establish necessary priorities and objectives, thus ensuring an enhanced support and proper utilization of the product.
• Make recommendations on the level of support required to keep the customers satisfied in terms of flight operations and training support.
• Analyze the state of airline flight operations and compile this information. Identify and report any (potential) safety issue or (potential) safety event that is detected in the day to day activity. Contribute, on request, to safety enhancement initiatives triggered by the Airbus Safety Management System (SMS).
• SecondaryResponsibilities.
• Demonstrate the operational benefits of Airbus products and services.
• Maintain proper communication with all Airbus departments (not limited to S).
• Identify and report airline flight operations & training needs and opportunities.
• Gather data and intelligence for use in all departments of Airbus, in particular for the development of our products and services offer.
• To support Tech Request effort as required.
• General.
• Comply with Airbus Singapore's management policies, Adhere to Airbus Singapore's management handbook, contribute to a positive and inspiring work environment, Stay well informed and familiar with the latest developments.
• Personal & Interpersonal Skills.
• Good personal presentation. Good presentation skills, both oral and written.
• Highly concerned by customer service and service minded.
• Good communication, coordination/facilitation and relational skills to deal with various customers and various Airbus departments.
• Ability to convince.
• Tenacious.
• Autonomous.
• Willing and able to travel regularly.
• Professional skills.
• Minimum 5 years' experience in the flight operations domain such as airline operations or manufacturer's customer services.
• Background in airline flight operations department management would be a plus.
• Knowledge of Airbus aircraft would be a plus.
• Understand customer needs.
• Ability to work with highly integrated Electronic Data Processing systems.
• Fluent in written and spoken English (other languages advantageous).
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Permanent.
• Professional.
• Customer Account and Service Management.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

5 years required

Skills:

Software Development, Project Management, Recruitment, English

Job type:

Full-time

• Take part of the authoring and the update of performance data published in flight operations manuals (FCOM, FCTM, QRH, AFM, MMEL) upon STL requests.
• Manage aircraft configuration to ensure coverage of individual aircraft definition in relevant flight operations manuals.
• Answer to customer queries on aircraft performance subjects and performance operational software (Performance Engineer Program (PEP), FlySmart+ Performance Modules) upon STL requests.
• In charge of functional test for the new version of performance operational software (Performance Engineer Program (PEP), FlySmart+ Performance Modules).
• Provide Flight Operations training sessions on performance subjects for the whole Airbus fleet to the operators.
• Provide performance studies and analysis for support to Flight Operations Standards or Aircraft Design, upon STL requests.
• Provide aircraft performance calculation and performance data to the operators in the frame of Flight Operations Services.
• CORE JOB Requirement.
• Bachelor degree or Master degree in aeronautical engineering.
• At least 5 years of experience in airline operations or equivalent.
• Advanced level of communication skills in English.
• Operational aircraft performance knowledge.
• Familiar with an international and multifunctional environment.
• Project management knowledge.
• Coaching and Training skills.
• Presentation skills.
• Ability to organize and manage multiple priorities.
• Good customer service mindset.
• Good team player and able to work independently.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Permanent.
• Professional.
• Customer Flight/Mission & Ops Support.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Recruitment, XML, English

Job type:

Full-time

• Assess and advise the customers' current process of the flight operations manuals management (Company manuals, aircraft simulation manuals, FCOM, MEL, QRH/eQRH, CCOM, WBM, AFM, etc.).
• Coordinate with customers' needs and manage the customized flight operations documentation with multiple output formats available (PDF, Ops Library Browser (OLB), eQRH, FlySmart+ and others in EFB format).
• Provide aircraft fleet management, aircraft Service Bulletin (SB) integration and XM ...
• Provide engineering expertise to customize the flight operations manuals, and to support the customers in front of the authority.
• Deliver, update and customize the flight operations documentation management for aircraft simulators in digital format for training purposes.
• Coordinate and support the Flight Operations Documentation/EFB Project Manager to complete the projects on time within budget and within scope.
• Professional Skills.
• Bachelor degree in Aeronautical or appropriate field with equivalent work experience or a related field.
• A minimum of 2 years relevant experience in aircraft system and/or flight operations documentations/manuals and EFB management.
• Good knowledge with skills and experience on the XML authoring tool (ADOC, FODM, DocManager, etc.).
• Excellent computer literacy skills.
• Advanced level of English communication skills and interpersonal skills to work well in the international and multicultural work environment.
• Good ability to handle and complete the different tasks within the same timeframe with multiple deadlines.
• Good ability to work under pressure with multiple priorities.
• Good ability to organize, manage and plan the production delivery on hand with teams.
• Be detail-oriented with self-validation mindset.
• Be team-orientated and willing to participate in collaborative environment.
• Fast learner with good ability to learn new things.
• Be able to work autonomously and without supervision.
• Deliver, update and customize the Flysmart+ setting and manage the performance module, load and trim sheet module, etc.
• Deliver, update and ensure the updated information is distributed in every AIRAC cycle.
• Measure and improve on the project performance, efficiency and quality.
• Create and maintain comprehensive checklists, guidelines and referenced books for documentation and EFB management.
• Perform other related duties as assigned.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Fixed term.
• Experience Level:Entry Level.
• Customer Flight/Mission & Ops Support.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.