Skills:

Data Entry, Compliance

Job type:

Full-time

• Provide exceptional customer service to employees, line managers, and HR Business Partners across a broad spectrum of HR processes.
• Respond promptly and accurately to HR-related queries through digital channels, ensuring a positive employee experience.
• HR Operations & Process Execution.
• Execute standardised HR processes consistently across assigned markets in alignment with global HR frameworks.
• Perform Workday data entry, maintain accurate HR records, and manage HR documentation.
• Update internal HR tools, trackers, and databases as needed to support operational accuracy.
• Service Delivery & Continuous Improvement.
• Monitor and manage case completion within agreed Service Level Agreements (SLAs).
• Proactively identify process improvement opportunities to enhance service quality, efficiency, and compliance.
• Cross-Market Collaboration.
• Partner with other People Services team members to ensure consistent, high-quality service delivery across markets.
• Share knowledge, support workflow balancing, and contribute to a collaborative and solution-oriented service culture.
• Compliance & Local Market Expertise.
• Build and maintain knowledge of local labour laws, statutory requirements, and employment regulations.
• Ensure all HR processes and documentation comply with local market legislation and internal policies.
• Escalate compliance risks when identified and support corrective actions.
• Bangkok
• Dentsu Apac
• Full time
• Permanent

Skills:

Excel

Job type:

Full-time

• Supports immediate team by responding accurately and quickly to all tasks.
• Become an expert on all relevant systems and tools.
• Builds market knowledge and shares this with the team.
• Liaises with media owners and understands their products.
• Develops internal relationships to ensure good working practices between teams.
• Understands the commercial aspects to our business.
• Collaborate with team to build credible connections with clients.
• Competent using Excel, PowerPoint and Word.
• Knowledge of industry standard tools.
• Good time management skills.
• Good understanding of relevant markets.
• Team player.
• Bangkok
• Dentsu X
• Full time
• Permanent