ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, English, Korean

ประเภทงาน:

งานประจำ

• Provide close support to the company's top management and online group leaders to drive sales growth and deliver a premium customer experience at the Samsung Online Store. Aim to be the top-selling brand across various online platforms in Thailand, leveraging Samsung's wide range of product portfolios.
• Develop a deep understanding of current business trends in Thailand, both online and offline, alongside a strong recognition of global business trends. This knowledge will be used to adapt and forecast market conditions for the short, mid, and long ter ...
• Structure strategies to support continued growth in the direct-to-consumer e-commerce business, with a particular focus on developing and optimizing the user experience. Oversee various projects aimed at maximizing customer satisfaction, whether created locally or globally, by organizing task forces and leading them to success.
• Create exclusive business reports for top management, the online group head, and other relevant management personnel, detailing current business performance backed by clear data analysis of past and present results. Present future business options considering various factors, negotiating with stakeholders from other business units and support functions to enable timely business decisions.
• Maintain and track historical data for further analysis to be utilized internally and externally.
• Utilize data and analytics from various sources to provide proactive insights to management and cross-functional partners, tackling problems and developing solutions independently and creatively.
• Offer thought leadership and innovate through process optimization initiatives, including the implementation of e-commerce software and other industry best practices.
• Establish strong working relationships with cross-functional stakeholders in the IM & CE business division while aligning with the Corporate Marketing team on centralized elements of the e-commerce strategy and platform. Create a roadmap that the local market can use to enhance overall performance and achieve designated targets.
• Collaborate in the development and execution of strategic and tactical business plans with other members of the cross-functional team supporting the e-commerce strategy.
• Partner with key cross-functional teams to ensure that all relevant organizational goals and implications are incorporated into e-commerce projects, advocating for cross-product integrations and cross-selling.
• Build and lead a cohesive team of internal and external personnel to effectively develop e-commerce solutions and enhance the capabilities of the Online Business team.
• Perform other duties as assigned by management or direct supervisors.
• Led new and current process standardization projects and adoption of tools to enhance sales productivity and accelerate transformation ensuring alignment to Samsung strategy.
• Orchestrate Online business operations to drive alignment with management on new process decisions and ensure alignment with Samsung guideline and timeline.
• Perform ad-hoc database queries to support business needs. Runs and maintains various access databases, typically tools specific for teams or functions.
• Bachelor's degree required in Business, Economics/Finance, Engineering, Statistics, or related field.
• 5+ years of relevant experience in program management, process management or process improvement.
• Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
• Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
• The ideal candidate will be a self-starter with a passion for online business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
• Strong dedication to problem solving and process improvements.
• Team player, personable, professional, and flexible.
• Strong communication and interpersonal skills for effective cross-functional collaborate.
• Ability to analyze large datasets.
• Ability to write comprehensive reports.
• An analytical mind and inclination for problem-solving.
• Good Command of Thai, English and Korean languages is a must!.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Market Analysis, Market Planning, Market Research, Data Analysis, Electronics

ประเภทงาน:

งานประจำ

• Track Samsung performance vs. key competitors across price segments, monitor and flag significant market movements, with data-driven insights and recommendations.
• Track performance of key Samsung products vs. competitor models, analyze churn-in / out trends and monitor sales progress.
• Build structured data reports on a weekly and monthly basis, by extracting and processing market data from multiple data sources.
• Ensure data accuracy and report usability for all relevant stakeholders.
• Provide granular analysis (e.g., on region/province/city level) for assigned markets to strengthen local operations.
• Regularly engage with local counterparts to address relevant requests and enquiries.
• Actively monitor & track data portal updates, conduct training for assigned markets.
• Manage all responsible data reports independently, presenting key findings and recommendations to stakeholders in a clear, concise and action-driven format.
• Continuously optimize the quality and speed in existing data collection and reporting processes.
• Build automated reporting pipelines and cross-source data integration.
• 3-7 years of relevant professional experience with functional knowledge in data analytics, market research, business analytics, CMI or a related field.
• Familiarity with syndicated market research tools and data sources.
• Experience in managing large-scale database with proven analytical skills.
• Including data collection & cleaning, data construction & modelling, data reporting & visualization etc.
• Advanced excel skills is a must, experience using Power BI/Query, DAX, SQL is a plus.
• Ability to create clear and insight-led reports, with action-driven recommendations.
• Ability to work in a fast-paced environment, w/ strong data acuity and attention to details.
• Experience in Mobile electronics or related consumer industry preferred.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Electronics, Power BI, Tableau, SQL, English

ประเภทงาน:

งานประจำ

• Business & Data Analysis.
• Analyze business performance, market trends, and operational data to identify opportunities, risks, and areas for improvement.
• Develop analytical models and business insights to support strategic planning and performance optimization.
• Conduct ad hoc analyses to address business challenges and management requests.
• Dashboard & Performance Reporting.
• Design, develop, and maintain interactive dashboards and automated reports to monitor business KPIs.
• Ensure timely and accurate reporting of online business performance and strategic initiatives.
• Continuously enhance reporting processes to improve efficiency and data visibility.
• Cross-functional Business Partnership.
• Collaborate with Business Units, Online Business, Finance, Operations, and Regional/Headquarters teams to understand business requirements and provide data-driven solutions.
• Support business planning, forecasting, and performance review activities through meaningful analysis.
• Act as a trusted business partner by providing analytical support for key business initiatives.
• Data Management & Governance.
• Ensure data accuracy, consistency, and integrity across reporting systems and databases.
• Perform data validation, cleansing, and quality control to maintain reliable business information.
• Recommend improvements to data management processes and reporting standards.
• Executive Presentation & Strategic Insights.
• Translate complex analytical findings into clear, concise, and actionable recommendations for management.
• Prepare executive reports, presentation materials, and business review documents for management meetings.
• Present key business insights and performance updates to support strategic decision-making.
• Role and Responsibilities.
• Business & Data Analysis.
• Analyze business performance, market trends, and operational data to identify opportunities, risks, and areas for improvement.
• Develop analytical models and business insights to support strategic planning and performance optimization.
• Conduct ad hoc analyses to address business challenges and management requests.
• Dashboard & Performance Reporting.
• Design, develop, and maintain interactive dashboards and automated reports to monitor business KPIs.
• Ensure timely and accurate reporting of online business performance and strategic initiatives.
• Continuously enhance reporting processes to improve efficiency and data visibility.
• Cross-functional Business Partnership.
• Collaborate with Business Units, Online Business, Finance, Operations, and Regional/Headquarters teams to understand business requirements and provide data-driven solutions.
• Support business planning, forecasting, and performance review activities through meaningful analysis.
• Act as a trusted business partner by providing analytical support for key business initiatives.
• Data Management & Governance.
• Ensure data accuracy, consistency, and integrity across reporting systems and databases.
• Perform data validation, cleansing, and quality control to maintain reliable business information.
• Recommend improvements to data management processes and reporting standards.
• Executive Presentation & Strategic Insights.
• Translate complex analytical findings into clear, concise, and actionable recommendations for management.
• Prepare executive reports, presentation materials, and business review documents for management meetings.
• Present key business insights and performance updates to support strategic decision-making.
• Skills and Qualifications.
• Bachelor's degree in Business Administration, Statistics, Economics, Data Analytics, Information Systems, or a related field. A Master's degree is an advantage.
• Minimum 5-7 years of experience in business analysis, commercial analytics, business intelligence, or data analysis, preferably in e-commerce, retail, FMCG, or consumer electronics.
• Strong analytical and problem-solving skills with the ability to interpret complex business data and generate actionable insights.
• Advanced proficiency in Microsoft Excel (PivotTable, Power Query, advanced formulas) and PowerPoint.
• Experience with Power BI, Tableau, SQL, or other Business Intelligence and visualization tools.
• Familiarity with data modeling, dashboard development, and KPI management.
• Strong communication and presentation skills, with the ability to explain technical information to non-technical stakeholders.
• Proven ability to work effectively with cross-functional and regional teams in a fast-paced environment.
• Strong project management, stakeholder management, and organizational skills.
• Good command of written and spoken English.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Design, Interior Design, Procurement, Branding

ประเภทงาน:

งานประจำ

• Expanded responsibility to oversee all service center look & feel, including layout, zoning, interior design, customer flow optimization, signage, and facility readiness across Thailand and Indochina.
• New responsibility to lead renovation projects, coordinate with vendors, property team, and Suwon to ensure alignment with global CI standards.
• Drives continuous improvement by transforming operational feedback and customer pain points into upgraded enhanced service touchpoints both all online channels and serv ...
• Direct influence on NPS uplift, customer journey satisfaction, and brand consistency, supporting 2026-2027 CX strategy.
• Role and Responsibilities.
• Lead the service center environment design, ensuring consistency with Samsung CI and branding, and global retail/service guidelines.
• Plan and execute renovation, layout redesign, signage development, and facility improvements for all CS touchpoints.
• Conduct customer journey mapping, focusing on physical experience (welcome, queue, waiting, repair, payment).
• Work with Property and CS Suwon, vendors, and ASC partners to ensure cost-efficient renovation and deployment.
• Perform regular facility audits, identify gaps, and drive corrective action plans.
• Support new service model rollouts, e.g., Express Repair zone, Premium Service areas, Smart Corner.
• Review design proposals for new customer experience initiatives (e.g., Smart Queue, kiosk, digital wall, SC+ journey).
• Manage annual renovation budget, procurement, and project timelines.
• Skills and Qualifications.
• Bachelor's Degree in Industrial Design, related to Service Design, or related fields.
• 5-8 years' experience in service marketing and communication, service center design, or any store improvement projects.
• Strong skills in space planning, layout drafting, customer flow design, and project management.
• Ability to work with contractors, procurement, and cross-functional stakeholders.
• Knowledge of branding, customer touchpoint design, signage systems, and facility standards.
• Understand interior design, construction drawing, mechanical and electrical drawing, and strong presentation skills.
• Customer-centric mindset with strong attention to detail.
• Experience in multisite rollout is an advantage.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Market Analysis, Market Research, Electronics, Power BI, SQL

ประเภทงาน:

งานประจำ

• Collect, consolidate, validate, and clean data from multiple internal and external sources to ensure data accuracy, consistency, and reliability.
• Prepare, maintain, and manage assigned weekly, monthly, and ad hoc reports to support regional business performance monitoring.
• Analyse Samsung's market performance against key competitors across products, price segments, and channels, highlighting key trends, opportunities, and potential risks.
• Monitor product performance, market share, sell-out trends, and churn-in/churn-out movements to support business reviews and decision-making.
• Perform in-depth market analysis at regional, country, province, or city level to support local market strategies and business initiatives.
• Translate complex data into meaningful insights through clear dashboards, reports, and visualizations for internal stakeholders.
• Support regional business reviews by preparing analytical materials and responding to data-related requests from regional and local teams.
• Collaborate with cross-functional teams and local markets to validate data, resolve reporting issues, and improve data quality.
• Support the development and enhancement of reporting tools, dashboards, and automated reporting processes to improve efficiency and accuracy.
• Maintain reporting databases, data documentation, and reporting standards to ensure consistency across markets.
• Monitor updates to data sources and reporting platforms and support user adoption when required.
• Participate in regional analytics projects and perform other analytical assignments as delegated by supervisor.
• Skills and Qualifications.
• 3-5 years of experience in data analytics, business analytics, commercial reporting, market research, or a related field.
• Experience working with large-scale datasets, including data collection, validation, cleaning, transformation, analysis, and visualization.
• Strong analytical and problem-solving skills with the ability to identify trends and derive meaningful business insights.
• Advanced Microsoft Excel skills are required; experience with Power BI, Power Query, DAX, SQL, or similar analytics tools is highly preferred.
• Experience developing dashboards and automated reporting solutions is an advantage.
• Strong attention to detail with a commitment to data accuracy and quality.
• Good communication and collaboration skills with the ability to present analytical findings clearly to internal stakeholders.
• Able to manage multiple priorities independently while working effectively in a fast-paced regional environment.
• Experience in the mobile, consumer electronics, or related industry is preferred.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Financial Analysis, Microsoft Office, Electronics, Accounting, SAP, English, Thai, Laos

ประเภทงาน:

งานประจำ

• This role is responsible for analysing performance of, support planning and outlook projection in, the TSE-S Consumer Electronics business.
• Support excellent execution of strategic ideas.
• Supporting key decision makers in BU (including Commercial team, Product Management, and Supply Chain Management), ensuring they understand financial implications of the decisions they make and have the information and tools they need to make better decisions.
• Support BU teams on analysing performance of TSE-S Consumer Electronics business.
• To act as partner to the business, driving great performance by supporting development of high quality plans and outlooks, analysing the business against those plans and working with Commercials team (Sales, PM, BM) to improve performance through options analysis.
• To embed a culture and way of working across the Commercials team through using and developing analysis tools to ensure we are effectively and efficiently managing Brand performance.
• Supports coordinating monthly performance reports of Audio Visual (AV) Division, TSE-S Consumer Electronics BU, and reviews with Commercial Management.
• Proactively drive performance analysis, identify risks and opportunities against target.
• Run business case analysis on Innovations projects to assess financial viability.
• Support product pricing: review value chain and margin structure by channel/customer.
• Support channel financial performance analysis.
• Market Complexity.
• Thailand is one of the key market for Samsung for ASEAN. Product is sourced from Vietnam, Korea, and Thailand.
• TSE-S is a Sales Subsidiary of Samsung, covering 4 markets: Thailand, Myanmar, Cambodia, Laos.
• TSE-S is a distribution company selling a portfolio of 3 key divisions (Mobile, VD, DA) through three key channels: Open Trade/Dealers, Modern Trade, Operators, and On Trade, comprising 700 customers.
• Leadership Responsibilities.
• Consistently Deliver Great Performance: demonstrate drive to make a positive difference in business performance, identify clear priorities and focus on them at all times.
• Be Authentic: build great relationship with those you work with, both internally and externally.
• Find Solutions: generate ideas and move them to actions.
• Strong communication and people skills, able to influence management.
• Accountabilities: List in priority order the main accountabilities/deliverables of the role, including key measures. These should be clearly the responsibilities of the JOB HOLDER.
• Support Channels.
• Analyse monthly performance on MT, Dealers, On-line, and B2B Channels and key MT/Dealers customers.
• Support weekly and monthly Demand and SCM meetings.
• Proactively track Gross Sales, Sales Deduction, and Net Revenue performance versus target.
• Channel P&L outlook projection and Annual Operating Plan/Strategic Business Plan update.
• Provide important insights that will drive the success of the channel.
• Integrated Channel - Commercial Plan and Activity Grid. Optimize SD investment fund through M&E (ruthless prioritization).
• Act as partner to the business, driving great performance by producing high quality plans and outlooks, analysing the business against those plans, identifying risks / opportunities and working with Channel working team to improve performance.
• Embed a culture and way of working across the MT, Dealer, On-Line, B2B Channel working team through using and developing analysis tools to ensure we are effectively and efficiently managing Channel performance across CE portfolio.
• Support Marketing ATL, BTL, RM.
• Responsible for analysing performance of, supporting the Marketing planning and outlook projection in, the Thai Consumer Electronics business.
• Analyse monthly performance on Audio Visual (AV) Division Marketing spending - ATL, BTL, RM.
• Marketing spending outlook projection and Annual Management Plan update.
• Integrated Brand - Marketing Plan and Activity Grid/calendar. Optimize Marketing investment fund through Measurement and Evaluation (M&E). (Ruthless prioritization).
• Act as partner to the business, driving great performance by producing high quality plans and outlooks, analysing the business against those plans, identifying risks / opportunities and working with Marketing team (ATL, BTL, RM) to improve performance.
• Embed a culture and way of working across the Marketing working team (ATL, BTL, RM) through using and developing analysis tools to ensure we are effectively and efficiently managing Marketing budget performance.
• To support the ongoing development and management of the M&E (Measurement and Evaluation) process and cross functional team's capabilities to deliver quality M&E learnings on trade and Marketing ATL, BTL, or RM programs.
• Ensure annual M&E timetable and process is signed off and communicated to cross-functional teams.
• To complete H1 and H2 M&E pre-evaluation,.
• To complete H1 & H2 post evaluation and conduct workshop to share learnings.
• To develop activity evaluation tools which are linked to ROI measurement.
• To support development of M&E capability development for Marketing and Commercial team.
• Build business case and lead financial analysis for Innovations projects to ensure financial viability and facilitate Submission/Approval and Review.
• Skills and Qualifications.
• Critical.
• Solid technical/functional knowledge in Finance and Accounting.
• BBA and Master degree in Finance or Accounting from reputable university.
• Minimum 2-3 years relevant work experience in Commercial Finance, preferably FMCG exposure.
• Experience in budget / forecast process and variance analysis.
• Experience in business case and project analysis.
• Experience in analysis effectiveness of trade and marketing spend, as well as channel and product division/segment P&L performance analysis.
• Strong analytical skill.
• Business partnering mindset to work effectively with cross functions.
• Advanced Microsoft Office skills, particularly on Excel.
• Good written and spoken English.
• Exceptional ability to work under pressure, meet tight deadlines, and focus on priorities.
• Strong communication and people skills, able to influence management.
• Desirable.
• Familiar with SAP.
• Lack of business conceptual and financial analysis skills.
• Lack of commercial insights.
• Lack of sense of urgency, inability to set (and stick to) priorities.
• Lack of interpersonal skills, inability to build relationships, trust and respect with key business partners.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation, Budgeting, Teamwork, English

ประเภทงาน:

งานประจำ

• Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
• Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.
• Role and Responsibilities.
• Strategic partner to sales in the development and execution to manage the assigned key account actively contributing to the development of core business strategies which drive sustainable profitable growth, increasing sales capability.
• Key to success will be the establishment, and ongoing development, of strong relationships with modern trade channels and the optimization of the distribution of all new and existing products to manage promotion planning, budgeting management, new product and promotion selling and demand forecasting.
• Drive market share in accordance to the targets; define & maintain the strategic direction of the business plan to drive positive business contribution. by developing and executing business plans, ensuring effective coverage of assigned accounts.
• Analyze sales statistics gathered to determine sales potential and inventory requirements and monitor the preferences of customers.
• Manage and oversee the development of all required offer formats through operations.
• Monitors category and product performance versus targets at the customer, evaluates the impact of strategic and tactical initiatives, and takes corrective action, as needed, to insure achievement of business goals.
• Manage sales team under supervision.
• Performs other duties as assigned by management /direct supervisor.
• Skills and Qualifications.
• A minimum of 7-10 years overall modern retail sales management experience preferably proven experience in FMCGs, consumer products or other related customer driven organizations.
• 5 Years working experience in management level (managing the team).
• Demonstrated ability to set clear expectations and communicate effectively.
• Proven track record of success in sales environment, strong planning and organizational skills.
• Solid experience to manage sales team.
• Result oriented, self-driven, a clear focus on high quality and business and strong negotiation.
• High Customer orientation: recognition and credibility with the customer as a trusted, collaborative and productive.
• Understands what it takes to win in the market place.
• Strong analytical, financial, problem solving, planning and business skills.
• High Financial Aptitude: possesses strong business acumen and numbers-driven.
• Detail-oriented: holds others accountable for commitments.
• Excellent command of English both written and spoken.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.