Hero Experience Co., Ltd. (The Marvel Experience Thailand)
āđāļĄāđāļĄāļĩāļāļģāđāļŦāļāđāļāļāļēāļāļŠāļģāļŦāļĢāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđ āļāđāļāđāļāļāļĩāđāđāļāđāļāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļāļļāļāļāļēāļāļāļ°āļŠāļāđāļ
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, Risk Management, Internal Audit, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for IT Risk Management function and be independent from IT Operations.
- Provide strategic insight on technology risk and cybersecurity.
- Provide leadership for the implementation of and compliance with the IT Risk Management Policy, and IT Policy to effectively manage technology related risks, enhance technology resiliency and mitigate risks against technology security.
- Continuous improvement of Cybersecurity risks management capability.
- Lead and promote an enterprise culture of Cybersecurity risk awareness and training.
- Actively participate in selection of Services/Systems/Tools used for IT Risk Management and provide recommendation on potential risk issues and compliance requirements.
- The ideal candidate should possess the following background.
- Thai nationality.
- Bachelor s degree or higher in Computer Engineering, Computer Science, IT (Science) or any related fields.
- 5+ years' experience in internal or external IT audit, IT Risk Management, IT Security Standard and IT Compliance.
- In depth knowledge of technology framework, risks and controls.
- Practical knowledge of cyber security risks and practices.
- Good command of spoken and written English.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Software Development, MongoDB, SQL, UNIX, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Strive to exceed the expectations of customers and colleagues alike.
- BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Application Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of technology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Industry trends, Compliance, Finance, Business Development, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Identify and develop new business opportunities to drive revenue growth.
- Establish and maintain strategic partnerships with local and international entities.
- Stay updated on industry trends and competitor activities.
- Collaborate with Marketing Division to develop and implement marketing and sales strategies to attract new customers and new business opportunities as well as oversee promotional events and activities to enhance brand visibility.
- Operation Management.
- Oversee the overall operations of outlets to ensure a seamless and high-level guest experience.
- Implement and monitor operational policies and procedures.
- Collaborate with the Back of House Team and Front of House Team to maintain the highest standards of quality.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage supplier relationships and inventory to optimize cost-efficiency.
- Financial Management.
- Develop and manage the annual budget, ensuring alignment with business goals.
- Monitor financial performance, analyze P&L statements, and implement corrective actions as needed.
- Collaborate with the Finance and Accounting Team to prepare regular financial reports for senior management and the Board.
- Identify cost-saving opportunities without compromising service quality.
- Mentor and motivate a diverse team of professionals.
- Foster a culture of Work as One to deliver beyond-excellent service, teamwork, and continuous improvement.
- Conduct regular performance reviews and provide constructive feedback.
- Identify training and development needs to enhance team capabilities.
- Corporate, Legal & General Management.
- Closely coordinate with related division/ departments in Siam Piwat Group regarding sales and marketing, promotions, and other required support to enhance customer experience.
- Understand the businesses of Siam Piwat Group and leverage relevant experiences effectively.
- Ensure the business operates within the company's mission statement and compliance with agreement with partners.
- Set up and review SOP (Standard Operating Procedure) for each subsidiary to ascertain if it is successful and if not, devise an alternative.
- Making sure safety regulations are followed and promote and enforces safety in the workplace.
- Liaise with all relevant parties on corporate affairs and legal issues.
- Assist, arrange and coordinate with relevant parties and government agencies to obtain necessary F&B related licenses.
- Bachelor s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in a similar role within the luxury hospitality or fine-dining industry.
- Proven experience in business development, operations management, and financial oversight.
- Strong leadership skills with the ability to inspire and manage a diverse team effectively.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent problem-solving, critical thinking, and analytical skills.
- Knowledge of safety, quality control and cost control.
- Fluency in English and Thai is required.
- Proficiency in MS Office and relevant software applications.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
4 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, Legal, Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Review and monitor compliance with the Personal Data Protection Act (PDPA).
- Provide guidance and training to employees and the organization regarding PDPA.
- Manage and support the work of the data protection office within the business units.
- Record and track personal data breach incidents, implementing corrective and preventive actions.
- Offer legal advice and guidance on the impact of data protection efforts and related legal matters.
- Advise business units to ensure alignment with legal requirements and company policies.
- Review and prepare contracts to ensure compliance with legal standards and company guidelines.
- Perform other duties as assigned.
- Bachelor s Degree in Law.
- At least 4 years of experience with background in Law, Compliance, or Audit in retail business is a plus.
- In-depth knowledge of juristic acts and data protection law.
- Ability to plan, organize and prioritize task and projects.
- Good analytic skill and high commercial sense.
- Ability to work under pressure.
- Ability to resolve problem quickly.
- Excellent interpersonal & communication skill.
- Good English skills and computer literacy.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
System Testing, Software Development, Database Development, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Work closely with Portfolio Leader to develop solution roadmap for the Portfolio and provide direction and support for the endorsement of architectural solutions from Design Authority.
- Develop and maintain the Portfolio's business architecture and processes, and align them with the Bank's strategy and goals.
- Making decisions on IT development and implementation, system priorities, infrastructure maintenance, and data and application architecture, within the portfolio.
- Contribute to development of IT standards, policies and guidelines, and ensure that development of technical solutions within portfolio are aligned to IT standards, policies and guidelines.
- Drive technical community and continuous improvement across portfolio architecture process, incorporating lessons learned from previous projects and new technology adoption.
- Conduct gap analyses and assess the impact of emerging technologies on the portfolio's technology landscape.
- Bachelor s or Master's degree in Computer Science, Computer Engineer, Information Technology, or a related field.
- Have been designing and architecting banking enterprise solutions for at least 3 years or have experience in developing several large systems with complex business processes.
- Have an understanding of business processes and operations in banking and understand how to do business.
- IT efficiently to increase customer satisfaction.
- Great English proficiency great communication skills.
āļāļąāļāļĐāļ°:
Excel, SAP, Business Development, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Coordinate the inputs from a set of monthly activities to Sales & Operations Planning, culminating to a final Demand Statement to be submitted to the Supply Chain, Manufacturing and Division Management as the working business plan.
- Bring together plans for the business (Sales & Marketing, New Products, Manufacturing, Supply Chain & Financial) into integrated a set of plans to be presented and analyzed within the S&OP process, reviewing and challenging assumptions, risks and opportunities.
- Monthly/Weekly preparation of forecast by SKU level in required geographic by specific period with updated information & accurate data on sale history, to market projections & inventory outlook.
- Drive the improvements in KPIs such as forecast accuracy, sales planning executions, etc. for operational excellence.
- Ensure data integrity in forecasting and demand planning systems & publish monthly/weekly forecast. Tracking historical activity performance and market movement for future plan assessment at hierarchy of Region-Customer- SKU level.
- Bachelor Degree in Business Administration or Stat or Supply Chain related.
- Age 22-30 years.
- Male or Female.
- Good communication, analytical and interpersonal skills.
- Good computer skills, proficient in MS Excel and preferably SAP APO or IBP knowledge.
- Relevant work experience in supply chain planning or FMCG.
āļāļąāļāļĐāļ°:
Compliance, Inventory / Warehouse Management, Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Play a significant role in long-term planning, including an initiative geared towards operational excellence.
- Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.
- Regular meetings with VP Ops & cross functionally with regards to hub operational matters.
- Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
- Analyze issues & work closely with country team for corrective & preventive solutions.
- Handling customer s complaint/feedback & excellent trouble shooting skills.
- Improve the operational systems, processes and policies in support of organizations mission. Specifically, support better management reporting, information flow and management, business process and organizational planning.
- Being responsible for manpower sourcing & hub assets.
- Monitor & ensure full compliance of hub operational policies & processes.
āļāļąāļāļĐāļ°:
Marketing Strategy, Customer Relationship Management (CRM), Data Analysis, Negotiation, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļģāļŦāļāļāđāļāļāļāļēāļĢāļāļĨāļēāļ āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđ āđāļāļīāđāļĄāļ§āļāđāļāļīāļāļŠāļīāļāđāļāļ·āđāļāđāļĨāļ°āļāļēāļĒāļāļĨāļīāļāļ āļąāļāļāđāļāļ·āđāļāđ āļāļāļāļāļāļēāļāļēāļĢ.
- āđāļŠāļ§āļāļŦāļēāļĨāļđāļāļāđāļēāļĢāļēāļĒāđāļŦāļĄāđāļāļēāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āđāļāļ·āđāļāļāļĒāļēāļĒāļāļēāļāļĨāļđāļāļāđāļēāļŠāļīāļāđāļāļ·āđāļ.
- āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļē āđāļāļ·āđāļāļĄāļāļāļŦāļēāļāđāļāļāļāļēāļāļāļēāļĢāļāļģāļāļĨāļēāļāđāļĨāļ°āđāļāļīāđāļĄāļāļēāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ āļāļēāļĢāļāļĨāļēāļ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļāļīāļāļāļĨāļĒāļļāļāļāđ āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ āđāļĨāļ°āļāļēāļĢāļāļģāđāļŠāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļŠāļīāļāđāļāļ·āđāļāļāļļāļĢāļāļīāļ.
- āļŦāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Qualifications: āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļēāļĢāļāļąāļāļāļĩāđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļĢ, āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ, āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ āļŦāļĢāļ·āļāļāļ·āđāļāđāļāļĩāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļĄāđāļāđāļģāļāļ§āđāļē 5 āļāļĩāđāļāļāļēāļāļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļēāļāļēāļĢ, āļāļēāļāļāļąāļāļāļĩ, āļāļēāļāļāļēāļĢāļāđāļēāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļāļāļĢāļ°āļĄāļēāļ āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļāļēāļĢāļāļ§āļāļāļļāļĄ āļāļēāļĢāļāļīāļāļāļēāļĄ āļāļēāļĢāļāļĢāļ°āđāļĄāļīāļāļāļĨ āđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļēāļāļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļēāļāļēāļĢ āđāļĨāļ°āļāđāļēāļāļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāđāļāđāļāļĩ āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļ°āļŦāđāļāļēāļāļāđāļēāļāļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āđāļĨāļ°āļāļģāđāļŠāļāļāđāļāļ§āļāļēāļāļāļēāļĢāļāļģāļāļēāļ āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Risk Management, Software Architecture, Software Development, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and maintain enterprise architecture roadmap, frameworks, standards and guidelines that are aligned with business strategy and goals.
- Analyzing change requirements and IT opportunities in enterprise business processes; providing resolutions for improvements by utilizing new technological applications.
- Providing advice and guidance to portfolio team and validate that development of technical solutions are aligned with enterprise IT strategy and standards.
- Drive continuous improvement across enterprise in order to support infrastructure and application development in order to minimize costs and improve overall efficiency.
- Identify opportunities for digital transformation and work with business stakeholders to develop strategies for implementing new technologies and solutions.
- Conduct gap analyses and assess the impact of emerging technologies on the organization's technology landscape.
- Manage existing architecture assets and work with portfolio architect team to assess business and technology capability to ensure that the enterprise is fit for purpose.
- Bachelor s or Master's degree in Computer Science, Computer Engineer, Information Technology, or a related field.
- Been working as enterprise IT architect or has enterprise solutions experience in banking sector more than two years.
- Has strong knowledge in banking business structures, organization, and enterprise IT architecture.
- Preferable with IT risk management and governance experience.
- Great English proficiency great communication skills.