ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Management, Sales, Thai, English

ประเภทงาน:

งานประจำ

• Drive expansion of BPTW across industries in Thailand.
• Develop and refine sales presentations, proposals, and positioning.
• Identify new business opportunities and growth channels.
• Support client-facing activities when needed.
• Marketing & Brand Building.
• Strengthen BPTW s brand presence and credibility.
• Collaborate on creation social media, video and employer branding content.
• Contribute ideas for campaigns and collaborations.
• Execution & Coordination.
• Translate management direction into clear, actionable plans.
• Coordinate across Sales, Marketing, Content, and partners.
• Ensure projects and tasks move forward on time and at high quality.
• Track progress and provide updates to management.
• Operations & Support.
• Support management in organizing and executing key initiatives.
• Improve workflows and internal coordination.
• Take ownership of tasks and deliver them end-to-end.
• Innovation & AI Tools.
• Identify opportunities to improve efficiency using AI and automation.
• Test tools and implement smarter ways of working.
• What We re Looking For.
• 4-7+ years of experience in B2B, marketing, operations, or similar roles.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills.
• Ability to manage multiple workstreams without losing detail.
• Experience creating presentations and marketing materials.
• Hands-on, proactive, and solution-oriented mindset.
• Interest in Employer Branding, HR, or B2B services.
• Why Join WorkVenture.
• Work with top companies in Thailand.
• Be part of a leading Employer Branding program (BPTW).
• Small but talented team that moves fast, high-impact role with strong ownership.
• Dynamic, collaborative environment with close exposure to management.
• Competitive salary and commission based on experience.

ทักษะ:

Finance, SQL

ประเภทงาน:

งานประจำ

• Spearhead the execution of Sephora's Beauty Pass Loyalty Program in Thailand, with a laser focus on driving growth in the Black and Gold customer base.
• Champion executional excellence in the implementation of loyalty program strategies, and adhering to established guidelines and best practices provided by the SEAOI Regional Loyalty Team. Ensure a consistent and elevated loyalty experience across all customer touchpoints.
• Collaborate closely with the SEAOI Regional Loyalty Team to launch, pilot, and rigor ...
• Act as the primary liaison between the SEAOI Regional Loyalty Team and Thailand markets, on all Loyalty matters and initiatives, ensuring alignment on strategic Loyalty objectives. Proactively translate regional strategies into actionable market-specific plans, driving expedient and effective execution with your local teams e.g. Digital, Merch, Retail etc.
• Curate and maintain an attractive and well-stocked selection of rewards and gifts within the Rewards Boutique and Birthday Gifts in your markets.
• Manage the Loyalty budget for Thailand and ensuring efficient allocation of resources across all initiatives.
• Train and empower store teams to effectively drive loyalty program member acquisition, retention, and uptiering efforts in retail.
• Conceptualize, plan, and execute impactful loyalty member events with the goal of driving recruitment, uptiering, rigorously tracking and optimizing ROI on all event investments.
• Manage the financial implications of the Beauty Pass Loyalty Program in Thailand, by collaborating with SEAOI Regional Loyalty Team and local Finance teams in mitigating points liability, while driving value and engagement for customers. This includes enabling proactive management of liability, forecasting points redemption rates and optimization of reward offerings.
• Lead regular market business reviews with the SEAOI Regional Loyalty Team, proactively providing insightful market performance updates, identifying opportunities for optimization, and ensuring alignment with overall Regional Loyalty objectives.
• Extract Quarterly data on Loyalty and Big commercial campaign.
• Collaborate with Sephora Finance team to work with Bank partner to deliver effective promotional offer to big and BAU campaigns and foresee the marketing materials developed by bank and give comments as well as develop POS material for in-store channels.
• Vet Thai copy on CRM and Loyalty materials provided by regional team.
• Effective interpersonal communication and ability to manage relationships with stakeholders.
• Ability to quickly address and resolve any issues that arise in the operation of the loyalty program.
• Excellent at managing timelines, resources, and workflows to ensure the smooth execution of daily operations.
• Teamworking and leadership skills.
• Strong presentation and stakeholder management skills.
• Ability to communicate complex ideas with clarity for stakeholders at all levels as you must speak with partners, colleagues, and customers.
• Keen attention to detail to ensure accuracy in the loyalty rewards boutique and in the execution of loyalty program elements.
• Commercial awareness: a Senior CRM & Loyalty executive must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
• Top quality analytical skills. A big part of your job involves gathering and analyzing data to help business understand the customer base and coming up with suggestions for improving the existing strategy.
• SQL and/or relational database proficiency.
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference.
• It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.
• Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

ทักษะ:

Automation, Salesforce, Vietnamese

ประเภทงาน:

งานประจำ

• Fluent Vietnamese Language Skills Mandatory.
• Based in Bangkok - Open to relocation.
• Role Summary.
• The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
• Customer Accountability and Value Alignment.
• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
• Strategic Advisory and Stakeholder Management.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
• Solidify partnership commitments and drive innovation aligned with customers' business challenges.
• Increase customer engagement with products and services and identify major political barriers to customer success.
• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
• Technical Health, Adoption, and Risk Management.
• AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
• Vietnamese Language skills mandatory.
• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
• Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
• Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
• Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
• Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
• Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
• Ability to demonstrate Lightning Sales Console and mobile app.
• Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
• Salesforce Certified Administrator (or within 90 days).
• Cloud Specific Experience Preferred.
• Sales Cloud Consultant certification.
• Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
• Understanding of how Sales Cloud integrates with marketing automation and service tools.
• Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Drive CRM Strategy: Own the end-to-end roadmap to boost Retention, Loyalty, and long-term engagement..
• Data & Personalization Master: Analyze customer behavior and manage churn risk to deliver personalized journeys at scale..
• Optimize CRM Ecosystem: Manage tools (Email, LINE OA) and Marketing Automation to ensure seamless, high-performing customer journeys..
• Actionable Insights: Track business impact (Retention, CLV, ROI) and engagement metrics, turning raw data into growth opportunities..
• Cross-functional Collaboration: Work closely with Marketing, Commercial, CX, and Digital teams to ensure a unified "Customer-Centric" approach..
• Key Performance Indicators (KPIs).
• Retention Rate: Increase the percentage of returning active members..
• CRM-Driven Revenue: Generate measurable sales through automated and personalized CRM channels..
• Member Engagement: Improve "Active Member" ratio and channel performance (Open/Click rates)..
• Who are we looking for?.
• Data-Driven & Business Mindset: You enjoy turning complex data into "Quick Wins" and long-term business growth (CLV)..
• CRM & Digital Tools Expert: Hands-on experience with CRM platforms, Marketing Automation (e.g., Salesforce), and LINE OA management..
• Customer-Centric Communicator: Passionate about seamless Omni-channel experiences and able to collaborate effectively across diverse teams..
• Entrepreneurial Sport Lover: A "Can-do" attitude, full ownership of your work, and the resilience to tackle new challenges..
• Working Details.
• Working Hours: Full-time (Office hours, public holidays off).
• Workplace: Decathlon Office, Bangna..
• DECATHLONIAN BENEFITS.
• Be a Shareholder: Exclusive annual options to invest in Decathlon s global success..
• Financial Security: Competitive salary, performance bonuses, and a Provident Fund (starting from your first full month)..
• Health & Wellness: Comprehensive group insurance (Life, Health, and Dental)..
• Perks: Generous employee discounts on all your favorite gear..
• Deep Growth: A learning environment where you can make a real impact, with career opportunities both locally and globally..

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Leadership Skill, Analytical Thinking

ประเภทงาน:

งานประจำ

• บริหารและจัดการทีมขายเพื่อบรรลุยอดขายตามเป้าหมาย.
• ควบคุมดูแลหน้างาน สำนักงานขาย และอุปกรณ์การขายต่างๆ ให้อยู่ในสภาพเรียบร้อย.
• แก้ไขปัญหา ตัดสินใจ วิเคราะห์ปัญหา ให้การสนับสนุนทีมขาย เพื่อให้การทำงานเป็นไปอย่างราบรื่น.
• สอนงาน สังเกตการณ์ ติดตามดูแล ให้ข้อมูลป้อนกลับกับทีมขาย เพื่อให้ทีมเกิดการพัฒนา.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Sell physically or digitally our available products that meet our customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, Decat club.).
• Guarantee customer delight and loyalty through a close relationship on all channels.
• Sell all solutions that fulfill the experience expected by the customer: Products (new, marketplace, second-life, rental, subscription ) and Services (travel, decathlon coach ).
• Take action in all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.).
• Offer new customers a suitable payment experience (traditional, QCO, mobile).
• Offer basic repair services, helping to extend a product's lifespan, or personalization services.
• 2nd RESPONSIBILITY.
• Delight my customers with customer-friendly, experiential, omnichannel, and safe layouts that make them want to discover our sports and solutions.
• Ensure customer-friendly layouts facilitate SIBC (Self Informed Best Choice) and fulfill the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock).
• Guarantee your customers' safety (in your store, your products, and their data).
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offers.
• Acting through actions that preserve our resources and our societal impact (ecodesign, waste management, etc.).
• Demanding in customers.
• Have sports passion and practice.
• Good English and Thai level.
• Can work in a fast-paced environment.
• Good listener and dare to give your opinion.
• Have a smile on your face.
• Can work with international teammates.
• Ability to work on weekends and public holidays.
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ดูแลและให้คำแนะนำทีมขายเพื่อให้บรรลุหรือเกินเป้าหมายยอดขาย.
• พัฒนาและดำเนินกลยุทธ์การขายเพื่อขยายตลาด.
• ติดตามและวิเคราะห์ผลการขายและแนวโน้มของตลาด.
• สร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้าหลักและพันธมิตรทางธุรกิจ.
• ตรวจสอบให้แน่ใจว่าสินค้าถูกกระจายและมีจำหน่ายอย่างทั่วถึงในตลาด.
• ให้การฝึกอบรมและสนับสนุนทีมขายเพื่อพัฒนาทักษะ.
• จัดทำและนำเสนอรายงานการขายต่อฝ่ายบริหาร.
• วุฒิปริญญาตรี สาขาบริหารธุรกิจ การตลาด หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการขายหรือในตำแหน่งหัวหน้าทีมขาย โดยเฉพาะในธุรกิจสินค้าอุปโภคบริโภค (FMCG).
• มีทักษะความเป็นผู้นำและการบริหารทีมเป็นอย่างดี.
• มีทักษะการสื่อสารและการเจรจาต่อรองที่ยอดเยี่ยม.
• สามารถวิเคราะห์ข้อมูลและแนวโน้มตลาดได้อย่างมีประสิทธิภาพ.
• ใช้งานโปรแกรม Microsoft Office และซอฟต์แวร์ที่เกี่ยวข้องกับงานขายได้.
• สามารถเดินทางได้ตามที่บริษัทกำหนด.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• วางแผนและกำหนดกลยุทธ์ทางการตลาด รวมถึงสามารถวิเคราะห์ลงลึกถึงกลยุทธ์หรือ Learning ที่เกิดขึ้นพร้อมกำหนดแผนงานในการแก้ไขและวัดผลแผนงานนั้นได้ได้อย่างชัดเจน.
• ดูแลงบประมาณให้อยู่ใน KPI และการใช้สื่อส่งเสริมทางการตลาดให้มีประสิทธิภาพสูงสุดและวัดผลได้เป็นรูปธรรม.
• จัดทำแผนในการแก้ไขปัญหาเกี่ยวกับการเลือกใช้สื่อช่องทางต่าง ๆ เพื่อผลักดัน Performance ของสื่อ และเลือกใช้สื่อได้ตรงกลุ่มลูกค้าเป้าหมายในสถานการณ์ต่าง ๆ ของโครงการที่รับผิดชอบ.
• วิเคราะห์และมองภาพรวมตลาดข้อมูลคู่แข่งรวมทั้งภาพรวมทางการตลาดของธุรกิจอสังหาริมทรัพย์.
• Monitoring และประเมินผลแผนงานการตลาดรวมทั้งปรับเปลี่ยนกลยุทธ์ต่างๆให้สอดคล้องกับสถานการณ์ปัจจุบัน.
• นำเสนอแผนการส่งเสริมการขายและกิจกรรมทางการตลาด (Campaign) เพื่อเพิ่มส่วนแบ่งการตลาดของโครงการที่รับผิดชอบ.
• สำรวจข้อมูลตลาด ยอดขาย ของคู่แข่ง และบันทึกข้อมูลลงระบบ Marketing System เพื่อนำข้อมูลมาใช้ในการวิเคราะห์จุดแข็ง จุดอ่อน และสร้างความได้เปรียบในการแข่งขัน.
• วุฒิปริญญาตรี-โท สาขาบริหารธุรกิจ, การตลาด และสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ในการวางแผนและวิเคราะห์ตลาด, กิจกรรมส่งเสริมการตลาดในธุรกิจอสังหาริมทรัพย์ 6 ปีขึ้นไป.
• หากมีประสบการณ์ในการดูแลโครงการอสังหาริมทรัพย์ในพื้นที่ต่างจังหวัดมาก่อนจะพิจารณาเป็นพิเศษ.
• สามารถใช้เครื่องมือวิเคราะห์ข้อมูลในส่วนของ digital marketing และสามารถวิเคราะห์ผลลัพธ์เพื่อปรับปรุง campaigns ให้ส่งตรงถึง Target groups ได้อย่างมีประสิทธิภาพ.
• สามารถทำงานภายใต้ความกดดันได้ดี.
• มีความคิดสร้างสรรค์ ทำงานเชิงรุก และสามารถปฎิบัติได้จริง.
• สามารถปฏิบัติงาน 6 วัน/ สัปดาห์ได้.
• ประจำที่กรุงเทพ โดยที่รับผิดชอบโครงการต่างจังหวัดตามที่ได้รับมอบหมาย.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage and oversee project implementation, monitor progress, and ensure that projects achieve their objectives and align with the organization's strategic goals. Key projects include Employee Engagement, Talent & Succession Development, and other HR-related initiatives. Provide guidance and recommendations to the team on work execution. Evaluate and track project outcomes, prepare summary reports, and propose improvements and new strategic approaches..
• Oversee and enhance the organizational structure by reviewing, designing, and updati ...
• Conduct research, analyze data, and provide recommendations to support policy development and strategic direction for organizational improvement at the individual, departmental, and corporate levels to enhance operational efficiency and effectiveness..
• Bachelor's or Master's degree in Organization Development, Human Resources Management, Industrial Psychology, or a related field..
• 5-8 years of relevant experience..
• Strong knowledge and expertise in HR strategy planning and implementation..
• Excellent communication skills, strong interpersonal skills, and a professional demeanor..
• Ability to work effectively in a team, demonstrate problem-solving skills, and pay attention to detail..

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Achieve sales targets within budgetary constraints, through selling, negotiating and executing the company s 4P objectives with key trade sectors.
• Develop and maintain sound mutually beneficial both trade and concessionaire relationships.
• Achieve distribution within specific trade sectors of new products at store level.
• Keep the field force informed of negotiated activities and supply appropriate departments with sales information.
• Seek opportunities for exploitation for the company s benefit and effectively utilize technology, both internally and externally.
• Inform planning of all sales forecasts well in advance.
• Analyse the competitor strategies and keep the business informed.
• Ensure that our products are on shelf with the correct space allocation.
• Manage a team of sales representatives / agents.
• Provide training such as selling skills, products knowledge to concessionaires sales force.
• Ensure a controlled stock level at concessionaires are in-line with the company target.
• Ensure distributors/concessionaires sales structure, P&L are up to date as market situation.
• The experience we're looking for.
• At least 3 year of experience in Sales General Trade Channel, CPG, and FMCG is essential.
• Familiar with distributor management system & environment, especially in Central and West areas.
• Bachelor Degree in any related filed.
• Able to travel and work in up country.
• Able to work on a trip (24+ days) basis.
• Possess a Thai Driving License with own vehicleAble to communicate well in Thai language in written, spoken and reading.
• The skills for success.
• N/A
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.