เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ทักษะ:

Purchasing, Compliance, Data Entry, English

ประเภทงาน:

งานประจำ

• Site Administration Manager - Purchasing and control of consumables, cleaning services, pest control, site canteen, uniform, office supplies, waste management and staff transport.
• Inventory Manager- leads a team of 40 that track, control, and manage all activities related inventory management.
• Regulation and Compliance Manager - responsible for managing permits that enable the effective transport of various food products across the country.
• Asset Control Manager - leads a team of 60 that have responsibility for controlling and cleaning the CDC s unit load device (ULD) assets including pallets and baskets.
• Data Entry Manager - leads a team of 60 staff that manages and controls the end-to-end data entry process and documentation across all areas within the CDC, including inbound supplier processing and the issuing of dispatch documentation.
• Customer Service Manager - Ensures all claims are accurately processed on time, within the satisfactory guidelines, and to build effective relationships with the store
• teams and customers.
• Educational Qualifications.
• Bachelor s Degree in Supply Chain, Production, Manufacturing, Engineering, Warehouse and Logistics or a related discipline.
• Experience.
• Minimum 10 -15 years of experience within a warehouse, manufacturing plant or a similar environment, with over 5 years at a management level, having a track record of driving sustainable improvements in all key result areas.
• Leading a team within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias.
• Capabilities and Competencies.
• Excellent leadership skills and a hands on inspirational management style, results-driven, communicative, highly numerate and financially astute.
• A passion for continuous improvement and a high level of customer orientation and understanding.
• Proven analytical, problem solving and project management skills.
• Good Command of English and PC Literate.
• Able to work flexible hours with an open minded and positive attitude.
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Chemical Processing, Chemical Engineering, Research

ประเภทงาน:

งานประจำ

• Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream and ensuring compliance with: 1) Unilever R&D Functional Excellence standards, Consumer Safety Framework, Best Proven Practices and relevant GMPs, QA policies and procedure. 2) Other internal procedures and documentation standards.
• Conduct process capability analysis using predictive models and SPC tools.
• Oversee pilot plant operations and work in lab and pilot plant to conduct trials and experimental work.
• Generate process concepts and scope for new technology that can enable process optimization and new products to be produced..
• Work with international and interdisciplinary teams (R&D, Marketing, Supply Chain, Procurement, etc.) to scale up and adapt bench-scale processes to pilot and manufacturing scale..
• Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
• Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
• Leads strategic initatives related to process capability.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
• 3-5 years experience in FMCG R&D and process development.
• Experience within Food and Refreshment categories with proven track record is desirable.
• High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
• Good Planning and organization of assigned tasks and trials.
• Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Can transform data into insight/ actions and make decisions based on information at hand.
• Demonstrates natural curiosity for food innovation and technology. Brings technology insights into project team and takes actions on them..
• Ability to work in virtual and multi-cultural environment. Excellent team working skills and is able to work under pressure/complexity..
• Skills.
• Model Building.
• Innovation Execution.
• Business Acumen.
• Stakeholder and Project Management.
• Technical Communication.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way..
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better..
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions..
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience..
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers..
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever..
• AGILITY: Explores the world around them, continually learning and developing their skills..
• Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Data Analysis

ประเภทงาน:

งานประจำ

• The primary responsibility of the role is to deliver strategic consumer insights and claims for innovation program..
• Analyse data and extract insights from a range of sources to help guide the development of superior propositions..
• Acting as consumer advocate to translate consumer needs into technical targets to deliver superior products and innovation and defining the key jobs to be done to deliver growth..
• Work seamlessly with R&D, Marketing and CMI teams to design research approaches, conduct technical & consumer test and bring best prototype to market..
• Write research study briefs and execute studies; working closely with internal functions and external third parties to ensure successful research execution..
• Develop compelling claims/ communication as well as KBS/ demo to ensure the product is launched with holistic mix..
• Lead claims substantiation and defense strategies partnering with Legal and Regulatory and deliver outstanding communications for these innovations that are robustly supported. Deliver the strategic capability briefs, claims tests, market analyses that will see us constantly raise our game in how we develop claims and the claims we develop for our beauty consumer..
• Lead the development and execution of project workshops, idea generation sessions or other practical activities as required for project needs..
• Deliver and justify business recommendations to a range of stakeholders, across multiple functions..
• Bachelor s or master s degree in a physical science, consumer science or equivalent. Some chemistry background would be advantage..
• Working experience in FMCG company, Homecare or Personal Care is preferred..
• Experience (5 years plus) in consumer and product research and claims development. Enthusiasm to learn about consumers and share new insights within the team..
• Intermediate understanding on statistical analysis is required..
• Experience of working in product development or technical marketing is an advantage..
• Great skill at understanding technical content, concepts and regulatory spaces in detail. A strong ability to translate the same content for non-technical audiences..
• A strong presenter, communicator and influencer, obsessed by consumers and brands, able to convince and deliver on strategic visions..
• Great people skills; building and maintaining relationships with an ability to be persuasive and assertive when necessary..
• Strong analytical skills and an ability to interpret data to pull out key insights, structuring complex data from multiple sources..
• Ability to connect and work with multiple parties including external including research agencies..
• Project management and problem solving..
• Key Skills.
• Strong Skills in the areas of research design, determining consumer needs and linking them to build new communication stories and build new product solutions and Business opportunities (products and activation).
• Strong external orientation - competitive landscape, trends, consumers and habits, understanding of regulations and legal Boundaries within claims/communications..
• Overall good communication skills.
• Claim support and demo creation techniques..
• Sensory and consumer testing skills.
• Knowledge of digital tools & systems including social commerce/ e-commerce..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Compliance, Internal Audit

ประเภทงาน:

งานประจำ

• Pro-actively mobilise the MCO risk management agenda, ensuring high quality risk assessments are conducted & risks are appropriately managed..
• Understand root causes of issues & poor performance, identify where controls are not operating and drive remediation through relevant business leaders..
• Ensure that the Global Controls Frameworks are embedded & operating in line with the agreed global model..
• Oversight over financial controls operated outside of Finance and drive focus on operational controls across the business..
• Maintain & enforce relevant local authority schedules..
• At least 5 years of experience from audit firm or internal audit/risk management from FMCG..
• Bachelor's degree or higher in accounting..
• Strong individual contribution as well as team player..
• High attention to detail and excellent analytical skills..
• Self-motivator with good organization skills..
• Good communication skills - written & verbal both in Thai and English..
• Ability to understand complex company processes, financial reporting issues, providing practical solutions..
• Ability to explain control procedures and mitigation plan to non-finance people with approachable and friendly demeanor..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Human Resource Management, Leadership Skill

ประเภทงาน:

งานประจำ

• Support HR Director to directly working with Thailand, Malaysia, Singapore Business Unit, delivering HR support, and implementing HR policies..
• Day-to-day HR Partnering operations (employee communication, people movement, talent management, culture building, team activities).
• Eyes and ears on ground for people concerns..
• Works at both the organizational and individual level to assess learning & capability building needs..
• Understands the broader market context and what s happening in the organization and uses these insights to improve business performance..
• Uses insight for HR interventions and people solutions..
• Assesses the talent needs of the organization to design and deliver the most effective talent solutions..
• Works closely and collaboratively with other HRBPs, Employee Experience, and HR Expertise teams..
• Training and Development Programs:
• Collaborate with the HR Director to assess the organization's training needs and develop training programs accordingly..
• Assist in the design and development of training materials, modules, and resources..
• Coordinate and schedule training sessions, workshops, and other learning activities..
• Manage the logistics of training, including booking venues, arranging equipment, and coordinating with trainers or facilitators..
• Maintain training records and track employee participation and progress..
• Performance Management:
• Assist in the implementation of performance management processes, including goal-setting, performance appraisals, and development plans..
• Work with managers to identify skill gaps and recommend appropriate training interventions..
• Employee Development:
• Collaborate with managers and employees to identify career development opportunities and support the creation of development plans..
• Assist in implementing mentorship and coaching programs..
• Evaluation and Reporting:
• Conduct evaluations and assessments to measure the effectiveness of training programs..
• Prepare reports and make recommendations for program improvements..
• Experiences & Qualifications.
• Bachelor s degree in Human Resources, Organizational Development, or a related field (Master's degree preferred)..
• Proven 5 years experience in HRRP, Learning and Development, or related roles..
• Strong understanding of adult learning principles and instructional design..
• Knowledge of learning management systems and e-learning platforms..
• Excellent communication and interpersonal skills..
• Detail-oriented and well-organized..
• Ability to work collaboratively and independently..
• Strong analytical and problem-solving abilities..
• Proficiency in Microsoft Office Suite and other relevant technologies..
• Skills.
• HR Strategy.
• Organizational Development & Design.
• Change Management.
• Employee Engagement & Relations.
• Leadership.
• Purpose & Service.
• Personal Mastery.
• Agility.
• Business Acumen.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Compliance, Automation, Coordinate

ประเภทงาน:

งานประจำ

• Lead a team of technology support engineers responsible for maintaining and supporting on-premises technology infrastructure, including servers, network devices, and trading systems.
• Oversee the deployment, configuration, and maintenance of hardware and software components to support forex trading operations.
• Implement best practices for system monitoring, performance tuning, and capacity planning to ensure optimal performance and availability of trading platforms.
• Azure Infrastructure Management for FX Trading Systems: Lead and manage a team responsible for the day-to-day operations of Azure-based production environments supporting FX trading systems.
• Oversee the design, deployment, and maintenance of highly available and secure Azure infrastructure components.
• Collaborate with stakeholders to ensure Azure environments meet the performance, latency, and compliance requirements of FX trading operations.
• Ensure infrastructure deployments are secure, scalable, and compliant with best practices and organizational standards.
• Continuous Improvement and Automation: Drive continuous improvement initiatives to enhance the reliability, scalability, availability, efficiency, & performance of FX Trading systems hosted both On-Prem and on Azure.
• Identify opportunities to automate repetitive tasks and streamline operational processes using Azure automation tools and scripting languages.
• Implement automation solutions to streamline operational tasks, such as deployment orchestration, configuration management, and performance monitoring.
• Integrate automated testing suites, code analysis tools, and security scanning tools into CI/CD pipelines to ensure the quality and security of trading software releases.
• Collaborate with development teams to implement best practices for deploying applications in Azure environments, including CI/CD pipelines and infrastructure as code.
• Continuously improve CI/CD workflows to optimize build times, reduce deployment errors, and increase release velocity.
• Incident Management and Resolution: Develop and implement robust incident management processes to promptly respond to and resolve production issues impacting forex trading operations.
• Coordinate with internal teams, external vendors, and stakeholders to diagnose and resolve complex technical issues, minimizing downtime and impact on business operations.
• Conduct post-incident reviews and root cause analysis to identify underlying issues and implement preventive measures.
• Change and Release Management: Manage the change and release process for on-premises technology infrastructure, ensuring that changes are thoroughly tested and properly documented before deployment.
• Collaborate with development and QA teams to schedule and coordinate software releases, minimizing disruption to trading activities.
• Implement change control procedures to maintain the integrity and stability of production environments.
• Security and Compliance: Implement and enforce security controls and compliance measures to protect sensitive financial data and ensure regulatory compliance in on-premises technology environments.
• Conduct regular security assessments, vulnerability scans, and audits to identify and remediate security risks and compliance gaps.
• Collaborate with compliance and risk management teams to address regulatory requirements and industry standards relevant to forex trading operations.
• Documentation and Training: Maintain comprehensive documentation of on-premises technology configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and operational continuity.
• Provide training and support to technology support engineers and end-users on on-premises technology systems, tools, and processes.
• Qualifications Bachelor's degree in Computer Science, Engineering, Finance, or related field; Master's degree preferred.
• Experience in technology production support, both with Azure Cloud technologies & On-Premises infrastructure technology.
• Strong understanding of FX trading operations, financial market data feeds, & trading platforms.
• Proven track record of leading incident management and resolution efforts in high-pressure environments.
• Hands-on experience with Azure DevOps, Azure Kubernetes Service (AKS), Azure SQL Database, and Azure Networking.
• Knowledge of security best practices and compliance requirements relevant to financial services, such as PCI DSS, GDPR, and industry regulations.
• Excellent communication, leadership, and problem-solving skills, with a customer-centric approach.
• Relevant certifications (e.g., ITIL, CompTIA Security+, Cisco CCNA) are a plus.
• Azure certifications (e.g., Azure DevOps Engineer Expert, Azure Solutions Architect Expert) are a plus.
• Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Financial Analysis

ประเภทงาน:

งานประจำ

• Prepare and analyze financial performance of the channel/category s business that you own. This includes analysis of actual results, updating the financial forecast, and budget controls.
• Manage and collaborate with your business partners (e.g. Channel CBD team, BU category team) in providing financial analysis required, e.g. business cases to support decision making, other types of analysis to provide insights and support strategic decisions, etc.
• Participate in core business meetings, provide financial advice and viewpoints, and provide support in meeting preparations as required.
• Co-ordinate with global/regional/local finance teams in matters relating to channel and category business, as required.
• Support other financial analysis for company projects as needed.
• Support in preparing certain reports (e.g. monthly, quarterly, ad-hoc requests for Global reporting submission) as required.
• Bachelor/master s degree, in related field (e.g. Business/Finance/Economics/Accounting/etc.).
• Relevant experiences preferred (e.g. FMCG/Finance Partnering/Auditing/etc.).
• Responsible, Accountable, Cautiousness in ensuring accuracy.
• Analytical skills and sound logic.
• Business-minded, with good financial understanding.
• Agility, flexibility, willingness to learn.
• Skills and Experience you will acquire from the role:
• Understanding of local customer and channel landscape, shopper market insights, category growth strategy, and business portfolio management.
• Financial and business acumen for channel/category specific. Opportunity to go to market visit.
• Strategy development with financial data and analytic.
• Analytical skills and deep understanding of relevant research and reporting tools.
• High level of problem-solving ability, strategic negotiation, and influencing.
• Managing stakeholders and senior management, cross-functions both in person and virtually.
• Change management and strong project management skills.
• Strategic communication and storytelling both English and local language with local CBD/Customer.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Instrument, English

ประเภทงาน:

งานประจำ

• Advise and recommend engineering planned maintenance matters, including annual maintenance budget, preventive maintenance schedule, planning, manpower, safety, and environmental concerns..
• Optimize preventive maintenance, repair, and maintenance execution, along with managing maintenance expenditure efficiently..
• Minimize machine downtime and maximize machine efficiency, safety, and productivity..
• Maintain high standards of safe machine operation, equipment maintenance, and good housekeeping within the designated area..
• Assist production and recommend measures to minimize energy consumption during operations..
• Manage and organize planning and planned maintenance engineering crews in alignment with company policies..
• Provide training and guidance to engineering teams on preventive maintenance techniques and new technologies..
• Utilize CMMS for optimizing maintenance planning activities and spare part management..
• Advise on maintaining positive industrial relations and addressing working and environmental impact issues..
• Undertake special assignments as requested by superiors..
• Ensure the protection of company's confidential technical know-how and documentation..
• Support company activities such as TPM, ISO compliance, hygiene standards, risk assessment, HACCP, and GMP..
• WHAT YOU WILL NEED TO SUCCEED.
• Minimum bachelor's degree in Engineering, Mechanical, Electrical, and/or Instrument & Control..
• At least 5 years of experience in factory maintenance or a related field..
• Minimum of 1 year working at a management level..
• Strong engineering background..
• Proficient command of English and Thai..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประเภทงาน:

งานประจำ

• Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
• Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
• Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
• Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
• Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
• Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Help the team to provide value add information and advice to new customers.
• Managing expectations for scheduling training and set-live dates in an assertive manner.
• What you have.
• Strong team leadership/ mentoring skills.
• Account management experience.
• Ability to continuously identify and implement process improvements.
• Ability to identify and implement productivity and efficiency improvements.
• Ability to innovate and share with global community.
• Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
• Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
• Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
• Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
• Takes ownership of Cases from end to end.
• Great capacity for customer interaction and conflict resolution.
• Experience working within an SLA and KPI driven environment.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ประเภทงาน:

งานประจำ

• Responsibilities:-Business owner of the Escalation management in Thailand
• Business owner of the L2 team s performance in Thailand
• Take lead in resolving high-risk escalation from C-level, regulator bodies, including court attending
• Take lead in driving down the Buyer/Seller frictions, be it from identifying top friction through data analysis to drive the collaboration with stakeholders to close the loop
• Take lead in driving the Thailand L2 s efficiency, increase the productivity and lower the cost
• Collaborate with stakeholders across CC team to find improvement opportunity regarding escalation
• Ensure the customer satisfaction at targeted level
• Raise the awareness of high-risk escalation through assessment and top friction sharing
• Other tasks as assigned by the Head of Escalation Management.
• Requirements/Qualifications:-2+ years of experience in operation and performance management
• 3+ years of management experience position
• Strong leadership skills, excellent judgment, strong sense of ownership and problem-solving abilities
• Excellent interpersonal and communication skills
• Solid, detail-oriented documentation skills
• Strong data analysis skills
• Professional presentation skill
• Proficiency in both written and spoken English.

ทักษะ:

Project Management, Creativity

ประเภทงาน:

งานประจำ

• Understand brand and the marketing mix in order to create brand awareness.
• Build strong brand identity and visibility across all communication channels to reach our target customers and potential customers.
• Bring our brand(s) to life through delivering creative excellence across all customer touch points within a our customer communications.
• Work with our agencies including briefing, creative development and sign off with stakeholders.
• Collaborate with Media Planning and in-store marketing teams to translate the brief into all customer touch points to land one seamless campaign.
• Work alongside Communications insight teams to utilize communications testing to continually craft, evolve, learn and sharpen our comms assets so that they are fit for purpose in delivering our communications Jobs to be done.
• Manage the budget and forecasting of all communications assets production & ongoing commitment to efficiencies where applicable.
• Manage project timeline and stakeholders.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignment as it deems appropriate.
• High caliber and fast growing talent who has 4 6 Years from High pressure & Fast-moving environment Business.
• Experience in Brand / Communication / Campaign Management from Large corporate or Leading Agencies.
• Excellent in operational marketing communication with strong Logic.
• Experienced IMC across online / offline channels.
• Project management.
• Presentation skill.
• Critical thinking.
• Creativity.
• Fast with Quality.
• Turn complexity into simplicity.
• Turn data into actionable insight.
• Develop a consistent brand expression.
• Brand communication & IMC experiences.
• Create outstanding retail experiences.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, English, Spanish

ประเภทงาน:

งานประจำ

• Deliver training from where you are based, but available to travel when requested.
• Able to effectively transfer business functional/technical skills and knowledge for learning.
• Constantly upskill your knowledge on products, tools and methods to train,.
• Deliver training in an interactive, engaging and easy to learn methodology.
• We will support your formal learning delivery training, upskilling on product, industry and tools.
• Learning content updates and course management responsibility:
• Contribute to evolving learning services by creating or maintaining content.
• Language: Fluent in English (writing & speaking.) Spanish, French or Japanese, is a plus..
• Education: Degree (or equivalent work experience) in Learning, Business, Product Management, Marketing, Project Management or related field.
• Experience preferred: 3+ years in a customer facing and/or Learning or presentations role (e.g. Training Delivery, Instructional Design and/or development, Implementation, Support/Service, Product Management, Sales, Customer Solutions.).
• Good understanding of online booking/expense tool or Cytric is preferred.
• Skills in Camtasia, Storyline, Virtual training tools (Teams) is an advantage.
• Common accountabilities:Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
• Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
• Works independently within plan dictated by manager, with some guidance on most complex situations.
• Specific accountabilities:
• Set instructional objectives and design training sessions and courses. Select, sequence and structure the training sessions to achieve training objectives.
• Deliver training courses to Cytric customers, Amadeus Commercial.
• Organisation and Amadeus personnel, and, with increasing seniority, conduct specialised courses.
• Manage pre and post course management activities.
• Create and update all Training documentation.
• Maintain internal and external relationships with departments responsible for defining Amadeus products and customers in order to maintain and up-date the existing instructional resources.
• Use the established evaluation process to ensure the continuing relevance of training to business needs.
• Serve as a Subject Matter Expert in providing consultancy to PM/PD for selected existing / new training sessions.
• Diversity & Inclusion.
• We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

ประเภทงาน:

งานประจำ

• Team and Role Introduction:
• Workforce Management(WMF) oversee productivity at companies by assessing, analyzing, and reporting employee productivity at the individual, departmental and institutional levels. They determine the best way to utilize employees' productivity skills using techniques and theories of workforce management ultimately aiming to enhance customer satisfaction and optimize costs.
• BPO - WFM management 6 ventures
• Allocate country volume to all vendors within the specified timeframe
• Audit staffing schedule and offer feedback to ensure that the SLA of 30 seconds is met consistently in each interval.
• Conduct weekly and monthly WFM performance reviews with vendors
• Working closely with vendor for performance improvement
• Create or revamp vendors reports templates.
• Project & Initiatives
• Conduct an analysis of the country or SEA level performance and commence a project aimed at enhancing key performance indicators (KPIs)
• Engage in projects at function or department level Report
• Provide a weekly and monthly summary of performance to the function lead [BAU]
• Conduct adhoc analysis as required.
• Fundamental understanding of contact center operations, prediction of workload, and allocation of resources
• 3-5 years of experience in operations or process improvement roles
• Excellent communication skills as this role will required collaboration and alignment with multiple teams
• Strong analytical skills to conduct data-driven decisions
• Creative in problem-solving
• Proficient in Project Management
• Proficient in Excel and PowerPoint
• Adaptable availability and willing to put in additional effort
• This role can be based in other SEA countries that Lazada has presence in.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Telesales, Service-Minded, Thai, English

ประเภทงาน:

งานประจำ

• Responsible for making outbound calls on a daily basis using prospects' data provided, to hit the phone call and meeting number target.
• Report and communicate day-to-day progress, and update directly to the Lead of Sales Support/ Sales Support Coordinator.
• To achieve conversion KPI by keeping the high ratio of calls to meetings set.
• To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business.
• Extract data to develop recurring reports.
• Support with reporting requirements by creating and maintaining data reports.
• Build and maintain dashboards to show results.
• Locating and fixing errors in reports.
• Handle telephone and email queries from potential Partner.
• Build relationships with colleagues and clients in a professional manner at all times.
• Updating prospects database on a day-to-day basis in our CRM and generating sales team report.
• Sending emails to prospects and leads.
• Bachelor s Degree in any majors.
• Proficiency and experience in Microsoft Office, specifically Excel and/or Google Sheets.
• Fluent in Thai and English languages.
• You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
• Strong communication and excellent telephone manners You have lead management: Generate leads using cold calling, email, social media, and other relevant marketing channels.
• Can start to work immediately is plus.
• Only selected candidates will be contacted for further consideration.

ทักษะ:

Enthusiastic, Express

ประเภทงาน:

งานประจำ

• Facilitate complex or customized training with high quality primarily to airlines customers and internal according to course content, audience types, and business needs at Amadeus training centers, customer premises and/or in a virtual format.
• Participate in the call with Customer Training Development managers and customers to identify training needs for customized training when necessary.
• Design and develop advanced training program with Learner-centered approach.
• Design, develop and maintain e-Learning content to transform and package instructor-led courses into a blended learning approach.
• Create and update all training support materials to guarantee a high level of quality in all instructional resources e.g. training modules, tutor guides, exercises, presentation slides.
• Serve as a Subject Matter Expert in providing consultancy support to PM/Pdef/IMP and other departments for selected existing and new training sessions.
• Use the established evaluation process to ensure continuing relevance of training to business needs and process certification tests when requested.
• Apply pre-and post-course management procedures and ensure the system is cleaned up at the end of the course.
• Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities.
• Apply course manager role to keep knowledge up to date by attending Product or Discovery sessions and share knowledge with peers. Maintain relationships with department responsible for defining Amadeus products to update course content and training materials.
• Assist and mentor other colleagues in their cross-training effort on current and new products.
• Professional Skills:
• Teaching Skills:
• The ability to transfer business and/or technical skills and knowledge and the inculcation of professional attitudes to facilitate learning and development.
• The ability to facilitate quality training in both classroom and virtual.
• The ability to use a variety of methods and formats to deliver skills and knowledge, such as lectures, demonstrations, simulations, exercises, case studies, feedback, coaching, etc.
• Training Resources Creation and Maintenance:
• The ability to design, create, package, and maintain materials and resources for use in education and training.
• Training Platform Management:
• The ability to design, configure and test learning environments, including population of simulated databases, and replication of external systems and interfaces.
• Ability to work autonomously with minimum guidance.
• Soft Skills:
• Communication Advanced:
• Ability to:
• Communicate orally and in writing at an advanced level.
• Manage meetings/workshops efficiently.
• Deliver advanced presentation.
• English/Fluent:
• Listening/Reading: Can understand with ease everything heard or read. Can understand a wide range of demanding, longer texts, and recognize implicit meaning. Can summarize information from different spoken and written sources.
• Speaking: Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of meaning even in more complex situations.
• Writing: Can produce clear, well-structured, detailed text on complex subjects.
• Empathy:
• Perceives and understands other emotions and/or points of view by placing his/herself in their position. Has the ability to listen accurately and understands thoughts, feelings, and concerns of others.
• Planning and Organization:
• Ability to manage priorities and time. Work effectively with others. Cope with multiple and changing demands, objectives, and tasks.
• Initiative:
• Ability to take initiative in his domain of accountability i.e. begin or to follow a plan or task, without prompting or direction from others.
• Education and Experience.
• Degree or equivalent experience:
• University degree in Education, or related field, or equivalent work experience.
• Amadeus products' experiences and knowledge in reservation, digital and inventory are favorable.
• Years of experience:
• A minimum of 5 years' experience working in an airlines or Travel industry and experience in training delivery.
• Diversity & Inclusion.
• We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

ทักษะ:

Research, Thai, English

ประเภทงาน:

งานประจำ

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• COMPETENCIES:
• Organized the seating.
• Knowledge -Standards of service, reservation practices, customer engagement.
• Hospitality.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Previous experience in similar role 5 years.
• F&B background.

ทักษะ:

Compliance, Product Development, Data Analysis

ประเภทงาน:

งานประจำ

• Analysing category of potential opportunities for OB line / range development and identify ideal cost / sell price / margin vs benchmarking product / brand.
• Analysing and sourcing for potential strategic suppliers and briefing suppliers on requirements and T&Cs of being an Own Brand supplier.
• Working closely with Technical Manager for respective category by agreeing on product quality to develop vs benchmark identified and tracking the progress until achieve the right product quality / cost to pass internal test + customer panel (this poten ...
• Preparing product briefs together with Technical Manager and Marketing and submitting sign-off by relevant parties.
• Circulating Product Launch Sheet, coordinating and tracking the launching date with cross functions (Mktg / Quality / Ordering team / SRD / Instore Availability team) & suppliers.
• PLANOGRAM MANAGEMENT.
• Briefing SRD team on any NEW launches / Relaunches to ensure impactful planogram and aligning range change schedules with launch / relaunch dates.
• Checking to ensure planograms are done correctly prior to uploading.
• Landing communication with stores to ensure planogram compliance and set up via Support Office.
• MANAGING PRICE INCREASE.
• Managing E2E price increase on Own Brand lines with suppliers.
• Reviewing price increase justifications from suppliers and potential resource of products with new suppliers for relaunch if better price secured for same or better quality (in which case to repeat entire end-to-end process stated in point 1 above).
• PRODUCT RELAUNCHES / RANGE EXTENSIONS.
• Being owner for relaunching products due to change in market dynamics - include packaging refresh / quality review to align with benchmarking brand / pack size change / price increase / etc.
• This involves repeating end-to-end process stated in point 1 (ie, same process as launching new product).
• Analysing and reviewing launched products for opportunities for range extension - pack size or new variant extensions.
• OWN BRAND AVAILABILITY.
• Initiating Own Brand Trade Plan activity to drive sales & participation.
• Working closely with Promo team to secure feature space and ensure promo process compliance for activation.
• Working closely with Supply Chain forecasting team to agree on promo qty collaboratively.
• Monitoring availability at DC and stores during promotions.
• SUPPLIER BASE MANAGEMENT.
• Maintaining good working relationship with existing vendors.
• Constantly seeking / sourcing for new potential vendors to bring excitement to OB range.
• Actively nurturing supplier capability to ensure sustainable growth for the brand.
• Other tasks.
• Assisting with and responding to request from cross functions on any OB related matters e.g. adhocs request to furnish OB information / data for Minister visits, etc./communication to stores.
• Market / competitor survey on product range / price / promo strategy.
• Other assignment as it deems appropriated.
• 3 - 5 years of experience in Product Development, Own Brand Management or Category Management with retail business background.
• Leading Own Brand E2E process and program management would be a BIG plus.
• E2E Product Development.
• E2E Program Management.
• Supplier Management.
• Category Management.
• Numerical and Data Analysis.
• Effective Presentation.
• Interpersonal and Communication.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .