เงื่อนไขการค้นหา

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Financial Modeling, Data Analysis, Recruitment, Automation, YouTube

ประเภทงาน:

งานประจำ

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Ability to use AI-generated queries and visualizations while critically validating the data, assumptions and outputs.
• Experience shipping or prototyping with LLMs, agent frameworks or automation tools.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Microsoft SQL Server, Data Analysis, Fast Learner, Recruitment, Leadership Skill

ประเภทงาน:

งานประจำ

• Handle data validation and processing in operational level aligned with standards and SLAs of MSE Mapping Operations.
• Analyze, report, and distribute validation results, suggest ideas with actionable plan to improve and develop both manual and automated workflows regarding quality and efficiency.
• Maintain and improve work standards and SOPs/guidelines, ensuring documents are always up to date.
• Collaborate with internal and external stakeholders to improve quality of works regarding operational and/or technical approaches, also propose idea with actionable plan to standardize workflows and documents.
• Identify, troubleshoot, and resolve issues upon request.
• Support ad-hoc projects upon requests.
• Are self-driven, self-organized and hard working: there is a lot to do here. It's fun, rewarding and you will learn tons along the way, but it's still a lot and we need someone who really wants to make a difference.
• Have the ambition to become something more: we hire for the long term and help people grow.
• You will learn a lot and get a real chance to progress in your career.
• Want a chance to learn how to innovate and always improve: Agoda is never happy with the status quo: we're on a quest for continuous improvement. You will learn how to review what you do, how to analyze data, how to come up with ideas and how to validate hypothesis before testing them and seeing what kind of results you can actually drive yourself.
• Undergraduate degree from an accredited university (fresh graduates are welcome).
• Excellent written and verbal communication skills in English; fluency in other languages is a plus.
• Experiencing in day-to-day operations in tech or Hospitality/OTA industry is a plus.
• Data-driven, analytical, and detail-oriented mindsets are required.
• Ability to work under pressure and time-constraint environment; fast learner, adapts well to and is energized by change.
• Ability to self-manage, multi-task, communicate effectively, work independently, and work as a team; proactive, friendly, with a sense of ownership.
• Proficiency in MS Excel (i.e. Pivot table, Vlookup).
• SQL skill is a plus.
• ntrylevel ai data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics powerbi.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

ISO 27001

ประเภทงาน:

งานประจำ

• ศึกษา วิเคราะห์ และจัดทำ IT Policy และแนวปฏิบัติด้านความมั่นคงปลอดภัยสารสนเทศขององค์กร ให้ครอบคลุมการใช้งานระบบ IT อย่างปลอดภัย สอดคล้องกับมาตรฐานสากล และสนับสนุนนโยบายระดับองค์กร.
• ควบคุมและกำกับดูแลการปฏิบัติตามกฎหมายด้านข้อมูลส่วนบุคคล (PDPA, GDPR) โดยทำหน้าที่เป็นผู้นำในการประสานงานและให้คำปรึกษาแก่หน่วยงานต่าง ๆ ภายในองค์กร.
• เป็นผู้รับผิดชอบหลักในการดำเนินการระบบ ISO/IEC 27001 ตั้งแต่การวางแผน ประเมินช่องว่าง (Gap Analysis) จัดทำเอกสาร จัดเตรียมการตรวจประเมิน และติดตามการแก้ไขข้อเสนอแนะจากผ ...
• บริหารจัดการภัยคุกคามไซเบอร์อย่างรอบด้าน โดยวิเคราะห์ความเสี่ยง ตอบสนองต่อเหตุการณ์ และกำหนดแนวทางป้องกันเชิงรุกเพื่อปกป้องระบบและข้อมูลสำคัญขององค์กร.
• ควบคุมและวางแผนการประเมินช่องโหว่ (VA) และการทดสอบเจาะระบบ (Pen Test) โดยร่วมมือกับผู้เชี่ยวชาญภายนอก และวิเคราะห์ผลเพื่อนำไปสู่การปรับปรุงระบบ.
• บริหารการตรวจสอบและติดตามระบบและเครือข่ายด้านความปลอดภัย (Security Monitoring) โดยใช้เครื่องมือเช่น SIEM, IDS และระบบแจ้งเตือน เพื่อตรวจจับเหตุผิดปกติอย่างทันท่วงที.
• วางแผนและดำเนินการจัดทำแผนรับมือเหตุการณ์ (Cybersecurity Incident Response Plan) และกำกับการซ้อมแผนร่วมกับทีมที่เกี่ยวข้องอย่างเป็นระบบและต่อเนื่อง.
• ออกแบบและขับเคลื่อนโครงการสร้างความตระหนักรู้ด้าน Cybersecurity ให้ครอบคลุมทุกระดับพนักงาน พร้อมจัดกิจกรรม/อบรมที่เหมาะสมในแต่ละช่วงเวลา.
• ควบคุมและตรวจสอบการบริหารสิทธิ์การเข้าถึงข้อมูล (Access Control) ให้เป็นไปตามหลัก Least Privilege และ Zero Trust.
• ประสานงานกับหน่วยงานกำกับดูแลและภายนอก เช่น ThaiCERT, PDPC และ ETDA รวมถึงรายงานเหตุการณ์ที่เกี่ยวข้องให้ครบถ้วน ถูกต้อง และทันเวลา.
• จัดทำรายงานสรุปผลการดำเนินงานด้านความปลอดภัยสารสนเทศ เพื่อสนับสนุนการวางกลยุทธ์ของผู้บริหารและการตัดสินใจในระดับนโยบาย.
• ติดตามและประเมินเทคโนโลยี แนวโน้มภัยคุกคาม และเครื่องมือด้าน Cybersecurity ใหม่ ๆ เพื่อนำมาเสนอแนะและปรับใช้ในการพัฒนาระบบขององค์กรให้ทันสมัยและปลอดภัยยิ่งขึ้น.
• วุฒิการศึกษา ปริญญาตรีหรือสูงกว่า ในสาขาวิทยาการคอมพิวเตอร์, วิศวกรรมคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาอื่นที่เกี่ยวข้องกับระบบสารสนเทศและความมั่นคงปลอดภัยไซเบอร์ มีประสบการณ์ทำงานในด้านที่เกี่ยวข้องกับความมั่นคงปลอดภัยสารสนเทศ (Cybersecurity), การกำกับดูแลข้อมูลส่วนบุคคล (PDPA), การตรวจสอบระบบสารสนเทศ (IT Security / IT Audit), หรือการบริหารจัดการข้อมูล (Data Governance) อย่างน้อย 3-5 ปี.
• ความรู้ ทักษะ และสมรรถนะที่จำเป็นในงานแบบบรรยายลักษณะงาน (Job Description).
• มีความรู้เชิงลึกด้านความมั่นคงปลอดภัยสารสนเทศ (Information Security) โดยเข้าใจหลักการพื้นฐาน เช่น ความลับ (Confidentiality), ความถูกต้องครบถ้วน (Integrity), และความพร้อมใช้งาน (Availability) รวมถึงหลักการของ Zero Trust และ Defense in Depth.
• มีความสามารถในการวิเคราะห์และประเมินความเสี่ยงด้านไซเบอร์ (Cyber Risk Assessment) โดยสามารถระบุช่องโหว่ ภัยคุกคาม และผลกระทบ พร้อมจัดทำแผนบริหารความเสี่ยง และข้อเสนอแนะแนวทางควบคุมที่เหมาะสม.
• มีความรู้และความเข้าใจในกฎหมาย ข้อบังคับ และมาตรฐานที่เกี่ยวข้อง เช่น พ.ร.บ.คุ้มครองข้อมูลส่วนบุคคล (PDPA), GDPR, พ.ร.บ.คอมพิวเตอร์, ISO/IEC 27001 และสามารถประยุกต์ใช้ในบริบทขององค์กรได้อย่างถูกต้อง.
• มีทักษะในการเขียนและพัฒนาเอกสารด้านความมั่นคงปลอดภัย เช่น นโยบาย (Policy), แนวปฏิบัติ (Standard), ขั้นตอนปฏิบัติงาน (Procedure) และคู่มือการใช้งาน (Guideline) ที่ชัดเจน และสามารถนำไปใช้งานจริงได้.
• มีประสบการณ์ในการติดตาม ตรวจสอบ และตอบสนองต่อเหตุการณ์ด้านความปลอดภัยไซเบอร์ (Security Incident Monitoring & Response) โดยใช้เครื่องมือ SIEM, IDS/IPS, Antivirus, Log Management และระบบแจ้งเตือนอัตโนมัติ.
• มีความสามารถในการดำเนินการหรือประสานการทดสอบความปลอดภัยระบบ (Security Testing) ทั้งด้าน Vulnerability Assessment (VA) และ Penetration Testing (PT) พร้อมวิเคราะห์ผลและวางแผนแก้ไขอย่างเป็นระบบ.
• มีทักษะในการจัดทำแผนฝึกอบรมและกิจกรรมส่งเสริมความตระหนักรู้ด้าน Cybersecurity สำหรับพนักงานทุกระดับ เพื่อสร้างวัฒนธรรมองค์กรที่ใส่ใจด้านความปลอดภัยสารสนเทศ.
• เชี่ยวชาญการใช้งานและบริหารจัดการเครื่องมือด้าน IT Security เช่น Firewall, Endpoint Detection & Response (EDR), Data Loss Prevention (DLP), Access Control System, SIEM และระบบจัดการบัญชีผู้ใช้ (IAM).
• มีความสามารถในการวิเคราะห์ข้อมูลทางเทคนิคเชิงลึก (Technical Analysis) และสามารถสื่อสารหรือถ่ายทอดข้อมูลเชิงเทคนิคให้แก่ผู้บริหารหรือผู้ไม่มีพื้นฐานด้าน IT เข้าใจได้อย่างมีประสิทธิภาพ.
• มีทัศนคติที่ดีในการทำงานเชิงรุก ร่วมมือกับทีมงานและหน่วยงานอื่นได้ดี มีความคล่องตัวในการเรียนรู้เทคโนโลยีใหม่ ๆ และสามารถปรับตัวเข้ากับความเปลี่ยนแปลงในโลกไซเบอร์ได้อย่างรวดเร็ว.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Product Design, Recruitment, Leadership Skill, YouTube

ประเภทงาน:

งานประจำ

• Running discovery phases and helping define product requirements.
• Testing prototypes and hypotheses with users to collect feedback.
• Present your work to peers and leadership, async and in-person.
• Take part in weekly design critiques, workshops, all hands, and squad meetings.
• Think and write about your process and detailing your decisions.
• Champion cohesion and consistency in UX design that unites a growing family of products/features.
• Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business, content, and technology.
• You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach.
• You have a track record of crafting sophisticated flows and customer journeys.
• You can think and craft at a system level, not just interface elements or pages.
• You'll regularly make use of your soft skills: listening, negotiating, decision-making.
• You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment.
• 5+ years of full-time experience as a UX/Interaction designer for digital or web-based products; in-house designer experience highly preferred.
• Effective articulation of ideas and design solutions.
• Expressing feedback with kindness and candor.
• Tolerance for ambiguity and healthy curiosity.
• Translation of quantitative & qualitative insights into design decisions.
• Contribution to our culture: motivation, optimism, quality, integrity.
• Join us in shaping the future of travel experiences at Agoda!.
• seattle.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Software Development, Agile Development, Recruitment, YouTube, English

ประเภทงาน:

งานประจำ

• Complete all 4 interview rounds in one day no waiting weeks between rounds.
• Get a decision within 24-48 hours after Interview Day.
• Skip the drawn-out back-and-forth of a traditional process.
• Full support from our TA team before, during, and after Interview Day.
• Full-day availability on 2nd October 2026 (interviews run morning through afternoon).
• Ability to confirm your participation within 24 hours of being invited.
• Comfort with a fast-paced process progression between rounds is confirmed same-day.
• If you'd like to be considered for this track, simply indicate your interest when you apply. Our TA team will reach out with full details and next steps. If the date doesn't work for you, you'll simply continue through our standard interview process instead.
• The Opportunity.
• Agoda's Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.
• In This Role, You'll Get to.
• Think and own the full life cycle of our products, not just a single piece of code - from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring.
• Design, develop and maintain platforms and data pipelines.
• Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands.
• Write great code and help others write great code - mentor people in your team and wider.
• Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs.
• Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals.
• What You'll Need to Succeed.
• 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• THIS POSITION IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED).
• Bengaluru.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Recruitment, Payroll, YouTube

ประเภทงาน:

งานประจำ

• Provide day-to-day support for the Workday platform in a post-go-live environment.
• Investigate, troubleshoot, and resolve system issues, data discrepancies, security concerns, and process failures.
• Monitor inbound tickets, production defects, integration errors, and end-user queries, ensuring timely resolution.
• Triage issues and escalate to the appropriate internal teams or external partners when needed.
• Support root cause analysis and recommend preventive solutions to reduce recurring issues.
• Configuration & System Maintenance.
• Maintain and update Workday configuration based on business needs, policy changes, and compliance requirements.
• Support changes to organizations, business processes, notifications, reports, calculated fields, eligibility rules, security roles, and validations.
• Participate in regular system maintenance activities, including Workday releases, feature adoption, regression testing, and documentation updates.
• Ensure changes are designed and deployed in alignment with governance and change control processes.
• Business Process Optimization.
• Partner with stakeholders to identify opportunities to streamline and improve Workday-enabled processes.
• Analyze current workflows and recommend enhancements to improve efficiency, user experience, compliance, and data quality.
• Translate business requirements into functional designs and system changes.
• Support continuous improvement initiatives following implementation stabilization.
• Stakeholder Partnership.
• Act as a key liaison between HR, Payroll, Finance, IT, and other business teams for Workday-related needs.
• Gather and clarify requirements for enhancements, fixes, and process changes.
• Communicate system capabilities, constraints, risks, and recommended solutions clearly to both technical and non-technical audiences.
• Provide guidance to end users and stakeholders on Workday functionality and best practices.
• Testing & Release Management.
• Coordinate and execute unit testing, system integration testing, and user acceptance testing for new enhancements and fixes.
• Support Workday semiannual release reviews, impact assessments, and feature evaluations.
• Maintain test scripts and ensure critical business processes are validated before deployment.
• Partner with teams to ensure smooth production deployment and post-release support.
• Reporting, Data, and Compliance.
• Assist in maintaining data integrity within Workday through audits, validations, and periodic review activities.
• Support the development and maintenance of Workday reports, dashboards, and data extracts.
• Ensure compliance with internal controls, audit requirements, and data governance standards.
• Help monitor security access and support periodic access reviews as needed.
• Documentation & Knowledge Management.
• Maintain functional documentation, configuration logs, SOPs, and knowledge articles.
• Document business processes, issue resolutions, and change impacts clearly and accurately.
• Contribute to training materials and support user enablement where required.
• Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, IT, or a related field.
• Experience supporting Workday in a post-go-live or production environment.
• Hands-on experience with one or more Workday modules such as HCM, Compensation, Absence, Time Tracking, Recruiting, Talent, Benefits, Payroll, or Security.
• Strong understanding of Workday business processes, configuration concepts, and tenant management in a support model.
• Experience gathering requirements, troubleshooting issues, and supporting system enhancements.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience supporting in both functional and technical workstreams in Workday.
• Experience in Workday implementation, stabilization, or optimization projects.
• Familiarity with EIBs, integrations, report writing, calculated fields, or security configuration.
• Experience supporting Workday releases and regression testing.
• Knowledge of HR, Payroll, or Finance operational processes.
• Workday certification(s) in relevant functional areas.
• Experience working in a global or multi-country environment.
• telaviv.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

Hello. We're Blood. Our purpose is to revolutionize periods. Who are we? Blood is a challenger brand in the period care space. We exist to challenge taboos, push boundaries, and help people with periods to bleed unapologetically. Our focus on deeply understanding our users drives our innovation in creating products that are both high performing, and better for their bodies and skin. Blood is the creator of the world's first Sanitary Pad made from Corn, and is the parent brand of MenstruHeat (menstrual cramp relief). We're scaling fast across Southeast Asia with our core markets in ...

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Recruitment, Automation, Leadership Skill, YouTube

ประเภทงาน:

งานประจำ

• Lead and improve global Level 1 IT helpdesk operations, ensuring performance against SLAs and KPIs.
• Set, review, and track team OKRs, ensuring alignment with business priorities and team involvement.
• Oversee daily and weekly service operations, including reporting on ticket volumes, response/resolution times, CSAT, and recurring issues.
• Ensure incident and request processes are followed effectively, with timely escalation to reduce business impact.
• Use data and insights to improve support workflows, service quality, efficiency, and user experience.
• Work closely with Infrastructure, Security, Engineering, and business teams to support issue resolution and service improvements.
• Provide IT input into upcoming projects to ensure support readiness and operational fit.
• Build a collaborative, transparent, and customer-focused team culture with regular feedback and knowledge sharing.
• Drive improvements in processes, tools, automation, and knowledge management to increase productivity and reduce resolution time.
• Maintain service documentation, including SOPs, runbooks, knowledge articles, and operating procedures.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 7+ years of experience in IT Support, IT Operations, Service Desk, or Helpdesk leadership roles.
• Experience leading frontline or Level 1 support teams in a fast-paced enterprise environment.
• Strong understanding of ITIL/ITSM practices, especially Incident, Request, Problem, Knowledge, and Service Level Management.
• Experience managing and reporting on SLAs, KPIs, and OKRs.
• Familiarity with Microsoft 365, Entra, Active Directory, Google Workspace, and Windows/macOS support.
• Experience with ITSM tools such as ServiceDesk, ServiceNow or Jira Service Management.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Exposure to automation, workflow optimization, and API-based tools to improve support efficiency is a plus.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, YouTube, Scrum, English

ประเภทงาน:

งานประจำ

• Develop the technical roadmap and implementation plan for Agoda's HR Tech transformation journey, in partnership with the People Tech PMO Manager.
• Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices in partnership with the People Tech Operational Excellence Manager.
• Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday mo ...
• Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building.
• Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership.
• Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities.
• What You'll Need to Succeed.
• Minimum 5 years of experience leading cross-functional teams, preferably in a Workday environment.
• Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end-to-end implementation delivery.
• Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment.
• Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning.
• Solid understanding of the hire-to-retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap.
• Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks.
• Strong team player with a high sense of ownership, able to contribute subject-matter expertise while collaborating to solve complex challenges.
• Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity.
• Strong project and stakeholder management capabilities, with experience partnering effectively across cross-functional teams.
• Ability to use data and analytics to generate insights and support informed decision-making.
• Fluent in written and spoken English.
• It's Great If You Have.
• Workday Techno-functional skills.
• telaviv.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Accounts Payable, Microsoft Office, Risk Management, Data Analysis, Recruitment

ประเภทงาน:

งานประจำ

• Maintain accounting records including journal entries.
• Maintain and control over fixed assets register.
• Issue and control over invoices, tax invoices, receipts.
• Coordinate with intercompany related to month-end closing and confirmation.
• Correspond with external auditors for statutory financial report.
• Identifying and communicating issues to the Manager.
• Assist accounting manager on ad-hoc assignment.
• Reporting.
• Prepare financial closing, reporting packages, accounts reconciliation and analysis on the responsible areas.
• Prepare detail reports to support manager on the Quarterly Balance Sheet review with CFO.
• 3-5 years' experience in accounting field.
• Graduated Bachelor in Accountancy.
• Accounting standard knowledge (e.g. IFRS, US GAAP, and Local Accounting Standard).
• Preparation of Statutory reports.
• Proficient ERP Software (Oracle is preferable).
• Strong communication and coordination skills.
• Microsoft office packages (mainly Excel and PowerPoint).
• Excellent analytical/numerical skills - including strong attention to detail.
• Experience in preparing financial statements under US GAAP.
• Proficient ERP Software (Oracle is preferable).
• Accounting experience in online travel agency business.
• SeniorAccountingAnalyst.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Material Design

ประเภทงาน:

งานประจำ

• Our purpose is to revolutionize periods.
• Who are we?.
• Blood is a challenger consumer brand that creates game-changing period care products for all who bleed. Our focus on deeply understanding and caring for our users drives our product innovation and material design, which enables us to invent products that are both high performing and also better for the body.
• Blood is the creator of the world's first Sanitary Pad made from Corn, and is the parent brand of MenstruHeat (menstrual cramp relief) and the Blood Menstrual Cup.
• Our products are sold across Malaysia, Indonesia, and Singapore, both direct-to-consumer online and in more than 9,000 retail stores - making more than 12 million periods better so far.
• Today was good. Tomorrow will bleed better.

ทักษะ:

Recruitment, Leadership Skill, YouTube, Python, SQL

ประเภทงาน:

งานประจำ

• Identify and solve high-leverage problems across Agoda.
• Translate ambiguous problems into measurable objectives and technical solutions.
• Lead the design and deployment of ML, AI, and analytical solutions.
• Own solutions from problem definition and experimentation through production deployment, measurement, and iteration.
• Partner with cross-functional leaders to shape strategy and roadmaps.
• Provide technical leadership and mentorship across the data-science community.
• What You'll Need.
• Extensive hands-on experience in data science, machine learning, and statistics.
• Experience delivering production models with measurable customer or business impact.
• Strong Python and SQL skills; experience with large-scale data and ML platforms.
• Ability to influence senior stakeholders and communicate clearly across technical and non-technical audiences.
• Nice to Have.
• Experience in online travel, e-commerce, search, ranking, recommendations, pricing, or personalization.
• Experience with production LLM or generative-AI systems.
• Advanced degree in Computer Science, Statistics, Operations Research, Mathematics, or a related field.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Project Management, Problem Solving, Negotiation, Leadership Skill

ประเภทงาน:

งานประจำ

• Team Leadership: Lead and manage the Level 1 customer support team, providing guidance, support, and development opportunities to team members. Ensure team members are motivated and engaged to deliver high-quality service. Ensure that customer inquires and issues are resolved promptly and accurately, meeting or exceeding SLAs and performance metrics. Monitor and Analyse performance indicators such as resolution times and deflection rate.
• Process Improvement: Identify areas for improvement in customer support processes an ...
• Collaboration: Work closely with other departments, including R&D, Product, and Technical Operations, to ensure seamless support for all products and services. Foster a collaborative environment to address customer issues effectively.
• Customer Satisfaction: Monitor and analyze customer feedback and satisfaction metrics, implementing strategies to improve customer experience. Ensure high levels of customer satisfaction and loyalty.
• Reporting: Develop and maintain a portfolio of metrics to assess team performance and provide regular reports to senior management. Ensure transparency and accountability in reporting.
• Budget Management: Manage the budget for the Level 1 customer support team, optimizing costs while maintaining high-quality service delivery.
• Talent Management: Recruit, onboard, develop and retain team members with the required skills and talent to perform optimally. Develop and execute plans to continually develop skills and retain staff through career pathing and personal growth.
• Lead the Amadeus Hospitality function within the Manila office focusing on employee engagement, collaboration with other functional leaders and development of a team culture in the office.
• A degree in business administration, operations management, engineering, IT or a related field. MBA preferred.
• Significant experience (10+ years) in operations management, specifically in support and service functions.
• Experience in qualifying, troubleshooting, and resolving technical problems.
• Strong negotiation and arbitration skills.
• Solid communication skills to articulate strategy, issues, actions, and solutions between Amadeus Hospitality and its customers.
• Excellent problem-solving and resolution skills.
• Project management skills with experience in organizing, prioritizing, and facilitating complex work plans.
• Familiarity with Microsoft operating system environments and open-source platforms.
• Experience working in a Hospitality technology field or industry is an advantage.
• Business Understanding.
• Good understanding of industry drivers, uses financial indicators in decision-making processes.
• Manages the customer relationship ensuring quality services are provided.
• Continuously improving service delivery processes to enhance efficiency and effectiveness.
• Understands and transmits the need for change, supporting and motivating others to initiate.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Problem Solving, Data Analysis, Recruitment, Power point, Backbone

ประเภทงาน:

งานประจำ

• Medium and short-term forecasting.
• Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends.
• Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning.
• Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC.
• Shrinkage planning.
• Manage planned shrinkage (external and internal) based on team's capacity.
• Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '.
• Levers planning.
• Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement.
• Planning of demand suppression in the form of demand levers.
• Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.
• Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.
• Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).
• Support new team members and interns.
• Process improvement.
• Other activities as defined by WFM Manager.
• Prepare related WFM report.
• Nice to have.
• Experience in capacity planning within/outside contact center environment.
• Competencies Descriptions.
• Agoda & function specific processes.
• Analytical Ability & Problem Solving Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available.
• Data analysis Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization.
• Data driven strategy Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy.
• Decision making ability Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written) Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Presentation Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Process Improvement Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Result driven Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Behavior Definition.
• Continuous improvement Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• High-level written & verbal language/communication skills.
• Intermediate or above computer literacy (MS Excel particularly).
• High level problem solving / analytical reasoning skills.
• Working knowledge on the basics of WFM functions and terminologies.
• Experience Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits.
• Trainings OJT, capacity planning onboarding, high level training on other WFM functions.
• Location: The role is to be based out of Bangkok, Pune, Gurgaon or Kuala Lumpur Only. Visa & relocation will be provided.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, Assembly, YouTube

ประเภทงาน:

งานประจำ

• Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance.
• Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently.
• Use people and business data to identify talent patterns, risks, and opportunities, ...
• Talent pipelines, succession considerations, and development needs for important roles.
• Performance management outcomes and trends.
• Workforce and demographic patterns that affect future capability and organizational effectiveness.
• Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes.
• Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions.
• Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity.
• What You'll Need to Succeed.
• 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience facilitating discussions and presenting insights to business stakeholders.
• Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• It's not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics.
• Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment, display humility and flexibility.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation.
• Flexibility and a sense of humor are a must.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

What you should have.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment, YouTube, SQL, English

ประเภทงาน:

งานประจำ

• The Network Operations Center is known as NOC in Agoda, and we're the caretakers of all technology products within the company. From applications to infrastructure, our duty is to guarantee the experience of Agoda's customers and partners is always optimal and trouble- free. Our department never sleeps, working 24/7 to keep Agoda products functional and usable. The NOC team is an invaluable support to the company, ensuring travelers are allowed the full Agoda experience. Beyond maximizing uptime, we initiate forward-thinking experiments that mature NOC into a modern, state-of-the-a ...
• As a Tech Operation Manager, you will be responsible for managing a world-class team of Engineers that can provide an elevated level of support to cross-functional teams. We are looking for an active, high-ownership leader who brings exceptional clarity and structure to complex operational environments. You are someone who consistently steps in to unblock issues, make tough decisions, and drive critical projects from strategy through to execution. Highly approachable and collaborative, you align cross-functional stakeholders effortlessly and champion win-win outcomes for both business performance and team growth.
• This position is based in Bangkok, Thailand.
• Play a pivotal role in overseeing the day-to-day activities of our operations, ensuring efficiency, reliability, quality, and continuous improvement.
• Guide, lead, and strategically plan critical operational projects, taking end-to-end accountability for overall execution and measurable outcomes.
• Bring structure and clarity to complex, fast-moving technical environments, prioritizing work effectively and removing operational roadblocks for the team.
• Extract and explore data to identify opportunities; analyze and interpret trends or patterns in complex data sets and present statistically strong analysis to a wide range of business stakeholders to drive performance, eliminate friction points.
• Drive AI-driven workload strategies, identifying opportunities to automate routine operations, optimize workflows, and modernize NOC capability.
• Coach and develop engineers, looks for opportunities to improve both technical and people through highly effective 1-1s and growth plans.
• Required.
• 5-10 years of hands-on experience in tech operation management, of which 2+ years experience in a travel industry.
• Very good understanding of production IT Environments, Operations and Incidents.
• Growth mindset, data-driven decision-making and excited to work on a variety of functional areas.
• Strong skills in presenting and analyzing data and creating actionable reports (ability to write in SQL).
• Adaptable, results-oriented and a great team-player with minimal supervision.
• Proactive, high-ownership mindset with a demonstrated history of stepping up to make tough calls and unblock complex challenges.
• Entrepreneurial and not afraid to be hands-on on the work.
• Highly structured approach to project execution, maintaining clarity amidst shifting priorities in a fast-paced 24/7 environment.
• Excellent communication skills (both verbal and written in English) with ability to influence and work well across multiple stakeholders.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Problem Solving, Recruitment, Energetic, YouTube, SQL

ประเภทงาน:

งานประจำ

• Support and optimize Supply team tools.
• Identify and resolve operational issues.
• Become a subject matter expert in our extranet and API, Yield Control System (YCS), CRM Platform.
• Seek ways to optimize performance of team.
• Assist operations team with project tasks to improve efficiencies between departments and markets.
• Develop reporting, and systems for internal use.
• Share and seek out best practices and knowledge.
• Run your own initiatives.
• Excellent problem solving and prioritization skills.
• Strong numerical and analytical skills.
• Ability to communicate with multiple and varied stakeholders across the business.
• Adaptable to new technologies and quick learner.
• Professional "get it done" attitude and work ethic, highly disciplined work habits.
• Strong attention to detail.
• Energetic and driven personality.
• Adapts well to and is energized by change.
• Creative and Innovative.
• Experience using SQL.
• Good proficiency in Microsoft Excel.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, Assembly, YouTube

ประเภทงาน:

งานประจำ

• Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance.
• Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently.
• Use people and business data to identify talent patterns, risks, and opportunities, ...
• Talent pipelines, succession considerations, and development needs for important roles.
• Performance management outcomes and trends.
• Workforce and demographic patterns that affect future capability and organizational effectiveness.
• Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes.
• Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions.
• Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity.
• What You'll Need to Succeed.
• 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience facilitating discussions and presenting insights to business stakeholders.
• Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• It's not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics.
• Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment, display humility and flexibility.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation.
• Flexibility and a sense of humor are a must.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

eCommerce

ประเภทงาน:

งานประจำ

Hello. We're Blood. Our purpose is to revolutionize periods. Who are we? Blood is a challenger brand in the period care space. We exist to challenge taboos, push boundaries, and help people with periods to bleed unapologetically. Our focus on deeply understanding our users drives our innovation in creating products that are both high performing, and better for their bodies and skin. Blood is the creator of the world's first Sanitary Pad made from Corn, and is the parent brand of MenstruHeat (menstrual cramp relief). We're scaling fast across Southeast Asia with our core markets in ...